26QE073_ATTCH9_QASPv1_072126.pdf

Controlled Unclassified Information (CUI) Source Selection Information – See FAR 2.101 and 3.104

1) Title/Contract #: THE LITERATE BRAIN: Developing Pedagogical Content Knowledge in the Science of

Reading & Writing (Grades PK-5) (Pending award)

2) Purpose: This QASP is a Government-developed document used to determine if the Contractor’s performance meets the performance standards contained in the contract. The QASP establishes procedures on how this surveillance/ inspection process will be conducted and connects directly with the contract’s Performance Work Statement (PWS), which identifies specific task requirements the Government will focus on during its inspection of services. It provides the process for continuous oversight detailing: 1) what is monitored, 2) how monitoring takes place, 3) who conducts monitoring, and 4) how monitoring efforts and results are documented. The Contractor is responsible for implementing and delivering performance that meets contract standards using its quality control plan. The Government is responsible to be objective, fair and consistent in evaluating Contractor performance. The QASP is not part of the contract nor is it intended to duplicate the Contractor’s quality control plan. This QASP is a living document.

3) Roles and Responsibilities: The following personnel shall oversee and coordinate surveillance activities:

Table 1, Key Personnel

Role Duties Name Phone # Email

Contracting

Officer (KO)

The KO ensures performance of all necessary actions for effective contracting, ensures compliance with the contract terms, safeguards the interests of the

United States in the contractual relationship, and determines the final assessment of Contractor performance.

The KO is the only individual auth-orized to make contractual commit-ments or authorize contractual changes on the Government’s behalf.

Contracting

Officer’s

Representative

(COR)

The COR is responsible for providing continuous technical oversight of the

Contractor’s performance and uses the

QASP to conduct the oversight/ surveillance process. The COR must keep a Quality Assurance file that accurately documents the Contractor’s actual performance. The COR is responsible to report early identification of performance issues to KO. The COR is not empowered to make contractual commitments or authorize contractual changes on behalf of the Government.

4) Performance Requirements Summary Matrix (PRSM): Table 2 below lists the contract’s requirements:

▪ Performance Standards: Defines desired service requirements/outcomes and used to measure the Contractor’s success in achieving them.

▪ Acceptable Quality Level (AQL): Defines the maximum allowable variance from a standard before the Government rejects a service and can be expressed as a number, percentage, or a quantity per number of units inspected.

▪ Method of Surveillance: Details the inspection processes the Government utilizes to ensure quality services are received under the contract.

QUALITY ASSURANCE SURVEILLANCE PLAN

(QASP)

▪ Inspector: The individual responsible for conducting the surveillance.

Table 2: PRSM

Objective Performance Standard AQL Method of

Surveillance Inspector

Project

Implementation

Plan, PWS 2.1.1

Draft and finalize (based on written feedback from

DoWEA) the project implementation plan.

Review and update, at a minimum, annually.

Draft: 80% accurate. Final:

100% accurate to include inclusion of DoWEA feedback, except for possible errors in grammar and formatting. No more than one round of revisions shall be required after the final is submitted.

Line-by-line review

HA

Elementary

Division staff

(which includes the

COR)

Role-Specific

Professional

Learning

Content

Development, PWS 2.1.2

Timelines: Deliverables are provided within the timeframes established in the DoWEA-approved project schedule or as mutually agreed upon with the COR for ad hoc requests.

Quality: Deliverables are accurate, functional, and adhere to DoWEA-approved methodologies and industry best practices.

Timelines: 95% of tasks/deliverables are completed by the established timeline.

Finalize them based on written feedback from

DoWEA. Any anticipated delays are communicated to and approved by the

COR in advance.

Quality: Deliverables require no more than one round of major Government revision due to Contractor error, omission, or failure to follow provided instructions.

Rigorous review

HA

Elementary

Division staff

Facilitation

Preparation

Sessions and

Related Support, PWS 2.1.3

Facilitation Preparation:

Deliver PL focused on engagement, learning, and observation. No more than one scheduled session per semester shall be rescheduled due to

Contractor issues.

Related Support: Related resources are distributed to the train-the-trainer participants. The

Administrator Guidance tool shall be 100% PWS compliant.

Facilitation Preparation:

Based on DoWEA-collected feedback, at least

75% of participants will rate the PL sessions good or better. Administrator

Guidance tool shall be

100% accurate except for possible correctable errors in grammar & formatting.

Related Support: Related resources distributed at least ten business days prior to the first scheduled PL.

The Administrator

Guidance tool shall require no more than two rounds of revision/testing and shall be delivered on time, according to the agreed-upon schedule. It shall contain zero instances of legacy-balanced literacy

Drafts of PL reviewed by

HQ

Elementary staff.

Training and related support reviewed by the Train-the-Trainer cohort

HQ

staff

Train-the-trainer cohort

Objective Performance Standard AQL Method of

Surveillance Inspector criteria; i.e., any inclusion of non-scientific reading practices.

Evaluation

Support &

Reporting, PWS 2.1.4

Evaluation Instruments:

Qualitative and quantitative evaluation instruments measure the synchronous and asynchronous PL effectiveness, moving beyond basic satisfaction to assess actual knowledge transfer and planned application.

Reporting: Reports shall explicitly include: (1) quantitative growth patterns, (2) qualitative implementation hurdles, and (3) actionable recommendations.

Senior Leadership Meeting:

The meeting shall only be rescheduled once during the 3-year period of performance due to

Contractor issues.

Evaluation Instruments:

Draft instruments at least

80% accurate and delivered 20 business days prior to the launch of the

PL sessions. Final with

100% incorporation of

DoWEA feedback completed five business days after receipt of written feedback from

DoWEA. Requires no more than two rounds of revisions to achieve final approval.

Reporting: Draft reports at least 80% accurate and delivered 20 business days after each year. Final with

100% incorporation of

DoWEA feedback completed five business days after receipt of written feedback from

DoWEA. Zero instances of calculation errors.

Senior Leadership Meeting:

Draft report at least 80% accurate and delivered 20 business days in advance.

Final with 100% incorporation of DoWEA feedback completed three business days before the meeting.

Drafts and finals reviewed by

HQ

reviewed by

HQ

Drafts reviewed by

HQ

Elementary staff.

Finals, by

HQ

Elementary staff and

Senior

Leaders.

staff &

Senior

Leaders

Comprehensive

Asynchronous

Modules for

Long-Term

Sustainability, PWS 2.1.5

2.1.5.1-2.1.5.3: Draft and finalize (based on written feedback from DoWEA) role-specific asynchronous modules that maintain

100% instructional and assessment parity with the live training.

2.1.5.1-2.1.5.3: 100% inclusion of all specified target roles. 100% alignment of curriculum & assessments with the live synchronous training. Requires no more than two rounds of

Government revisions to achieve final content approval.

reviewed by

HQ

staff & users

Objective Performance Standard AQL Method of

Surveillance Inspector

2.15.4: Assessments/rubric yield quantifiable scores/data that meet DoWEA CEU guidelines.

AQL: Assessments/rubric have 100% alignment with

SoR & SoW principles and 0% inclusion of legacy balanced-literacy concepts. Delivered on time, according to the agreed-upon schedule.

2.1.5.5: Deliver all asynchronous modules as standalone packages that are fully compatible with

DoWEA's Cornerstone

OnDemand (CSOD) environment.

2.15.4: Assessments/rubric have 100% alignment with

SoR & SoW principles and zero inclusion of legacy balanced-literacy concepts.

Delivered on time, according to the agreed-upon schedule.

2.1.5.5: Zero percent technical failure rate during final CSOD integration testing (e.g., users cannot bypass CEU assessments, scores report accurately to the CSOD gradebook, and modules do not freeze).

Technical

Support, PWS 2.2.1

Each technical support issue is resolved within one business day or a plan of action and timeline is communicated to the user.

Acknowledge requests in 2 hours of receipt.

Resolve 90% in one business day.

Resolve remaining 10% in five business days.

Normal usage

COR &

customers

Technical

Requirements for Digital

Instructional

Resources.

PWS 2.2.2

Technical Integration:

Digital resources seamlessly integrate with DoWEA's

VLE and authenticate strictly through the enterprise single sign-on platform using a single credential.

Interoperability: All delivered course content, assessments, and externally hosted resources strictly adhere to

IMS Global Consortium specifi-cations without disabling native LMS features

Technical Integration: Zero instances where resources require multiple authentic-cations or fail to launch via the established single sign-on platform.

Interoperability: Zero unapproved deviations from

IMS standards. No native

LMS features may be disabled or degraded by the

Contractor's code.

Normal usage

COR, IT,

customers

Third-Party

Programs, Software, and

Applications, PWS 2.2.3

Ensure its own and its subcontractors’ (third-party) programs, software, and applications meet—at a minimum—the same technical requirements as the Contractor.

Zero deviations. All software/applications shall be fully compliant prior to use, or possess an explicitly approved, documented

DoWEA waiver.

Periodic audits

COR & IT

Delivery of

Digital

Digital resources are delivered according to

Ongoing access 24/7/365, except for scheduled downtimes and one

Normal usage

COR &

educators

Objective Performance Standard AQL Method of

Surveillance Inspector

Resources, if applicable, PWS 2.2.3 schedule with accurate access instructions.

unscheduled downtime per year.

Delivery of

Print/Physical

Resources, if applicable, PWS 2.2.4

Shipments adhere to the

Shipping Guide’s instructions and are delivered after receipt of a delivery order to US sites in 30 business days and to overseas sites in 45 business days.

95% of resources received on time and undamaged.

The remaining 5% received ten business days after the due date.

Inspection of receiving records.

Feedback from the schools.

COR &

school supply clerks

Meetings

PWS 2.2.6

Hosts virtual meetings and delivers draft meeting minutes in the required timeframe, Provides draft minutes of the meetings to the COR within two business days

Finalizes the minutes within two business days of receiving feedback from the COR.

No more than one meeting per year rescheduled due to

Contractor issues.

Draft: 90% correct.

Final: 100% correct except for possible errors in grammar & formatting.

Meeting attendance

COR

User Accounts, PWS 3.2.1

Access to online content granted through secure, non-PII unique identifiers.

Zero instances of PII collection or exposure.

Review of system architecture / registration interface

COR & IT

Privacy

Training, PWS 3.2.3

Maintain and deliver accurate certificates of completion for all applicable personnel.

Contractor personnel with

PII access have a current, valid training certificate on file before access is granted and throughout their tenure.

Review and file certificates upon receipt.

COR

Privacy

Verification, PWS 3.2.4

On-time submission of a formal, written attestation verifying full compliance with all

DoWEA privacy and PII requirements.

Written verification is submitted to the COR no later than 120 calendar days prior to the end of the current period of performance. Zero deviation from all privacy requirements.

Review verification.

COR

5) Nonconformance

▪ Nonconformance with contract requirements is termed a “Deficiency”. “Deficiency” refers to performance of a service requirement that does not meet the associated contractual requirement defined in the contract’s PWS.

▪ For services that do not conform to contract requirements, the Government may require the Contractor to re-perform to ensure conformity and acceptance at no additional cost to the Government. In the event substandard services cannot be corrected through re-performance the Government will require the Contractor to either (1) take necessary action to ensure that future performance conforms to contract requirements or (2) reduce the contract price in accordance with KO guidance.

▪ In the event substandard performance occurs, should the Contractor fail to take the necessary action to ensure future conformance with contract requirements, or promptly re-perform services to an acceptable level, the

Government may either (1) have the services performed by other means and charge to the Contractor any cost incurred or (2) terminate the contract for cause.

6) Performance Reporting: (click CTRL + the link icons below to access the forms)

a. Contract Discrepancy Report (CDR)

b. Customer Complaint Form

c. Quality Assurance Monitoring Form

7) Combatting Trafficking in Persons (CTIP) COR Oversight: The Government prohibits trafficking in persons.

CORs are the first line of defense against human trafficking. As such, CORs must be aware of how Contractors treat employees and understand the prohibited activities outlined in the associated contract.

COR Oversight Requirements: The COR must monitor Contractor performance and maintain surveillance over

Contractor compliance with CTIP requirements and immediately report any suspected violation of CTIP policy to the

KO. The CTIP Checklist may be used to report violations.

COR Reporting Requirements: Contractors shall complete the CTIP Checklist annually and submit it to the COR to verify the Contractor is not engaging in CTIP prohibited activities.

https://view.officeapps.live.com/op/view.aspx?src=https%3A%2F%2Fwww.acq.osd.mil%2Fdpap%2Fdars%2Fpgi%2Fdocs%2FCTIP_Checklist.docx&wdOrigin=BROWSELINK https://view.officeapps.live.com/op/view.aspx?src=https%3A%2F%2Fwww.acq.osd.mil%2Fdpap%2Fdars%2Fpgi%2Fdocs%2FCTIP_Checklist.docx&wdOrigin=BROWSELINK https://dodea.sharepoint.com/:w:/r/sites/CTB/Shared%20Documents/Official%20Templates/Service%20Purchase/QASP%20Performance%20Reporting%20Forms/Contract%20Discrepancy%20Report.docx?d=w0fa065ad15b142e2af44a6c6d85f3676&csf=1&web=1&e=pKo2t3 https://dodea.sharepoint.com/:w:/r/sites/CTB/Shared%20Documents/Official%20Templates/Service%20Purchase/QASP%20Performance%20Reporting%20Forms/Customer%20Complaint%20Form.docx?d=w00f6343688934c0287591bc86ca6f511&csf=1&web=1&e=QmfiHe https://dodea.sharepoint.com/:w:/r/sites/CTB/Shared%20Documents/Official%20Templates/Service%20Purchase/QASP%20Performance%20Reporting%20Forms/Quality%20Assurance%20Monitoring%20Form.docx?d=w4ba9bf862bd6414e9372df8b477b9c8f&csf=1&web=1&e=K9l1qL