26QE018_PWS_v8_020426.pdf

PERFORMANCE WORK STATEMENT

Department of Defense Education Activity 4800 Mark Center Drive

Alexandria, VA 22350

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DEPARTMENT OF DEFENSE EDUCATION ACTIVITY (DoDEA)

PERFORMANCE WORK STATEMENT (PWS)

FOR

K-12 Visual Arts Resource Platform and Professional Learning Platform

1. General Information and Scope of Work

1.1 Agency

The Department of Defense Education Activity (DoDEA) is one of only two DoD-operated school systems.

DoDEA plans, directs, coordinates, and manages prekindergarten through 12th grade educational programs in 161 fully accredited schools that serve approximately 66,000 children of active-duty military and DoD civilian families. Our curriculum, resources and student achievement scores on standardized assessments compare favorably to those of high-performing US public school systems.

Operating as a field activity of the Office of the Secretary of Defense (Personnel and Readiness), DoDEA is overseen by a director located at our headquarters in Alexandria, VA. DoDEA’s schools are organized into three geographic areas: Americas, Europe, and Pacific. In the Americas, DoDEA operates 50 schools located in seven states, Puerto Rico, and Cuba. In Europe and the Middle East, DoDEA operates 64 schools located in Germany, England, Netherlands, Belgium, Spain, Turkey, Bahrain, and Italy. In the Pacific, DoDEA operates 46 schools located in Korea, Japan (mainland and Okinawa), and Guam. Finally, DoDEA operates a fully accredited virtual high school with teaching hubs in the Americas, Europe, and Pacific.

1.2 Background

DoDEA K-12 visual art teachers have been utilizing supplementary web-based curriculum resources that help them develop and provide more comprehensive and innovative arts education for K-12 students systemwide. That contract expires in the summer of 2026. They have received in-house professional development that covers broad topics for fine arts educators of all grade levels and subjects, with a limited amount of specific, differentiated topics offered on-demand. For instance, current resources are limited for subject-specific topics such as photography, printmaking, drawing, digital arts, and painting; and for pedagogical and classroom management topics such as assessment, idea-generation, student engagement, etc.

Due to DoDEA’s global scope, face-to-face professional learning is logistically difficult and usually cost-ineffective. DoDEA’s visual arts standards are identical to the National Arts Standards for Visual Art, which may be found on the DoDEA website (www.dodea.edu).

1.3 Scope of Work

DoDEA requires a commercial, off-the-shelf (COTS) K-12 visual arts resource platform that includes a comprehensive bank of art-specific instructional materials and has teacher-specific tools to guide improvement in art education. DoDEA also requires professional learning via a COTS K-12 visual arts professional learning platform that (1) provides differentiated, on-demand educational opportunities in the visual arts and visual arts pedagogy and (2) includes a comprehensive bank of visual arts-specific asynchronous courses/webinars and/or digital modules that promote improvement in arts education and that arts educators can access at their convenience. These two platforms will positively impact visual arts instruction and help increase student learning and achievement in the visual arts systemwide.

There are currently 196 arts educators and four above-school-level specialists, a total of 200 people who require licenses or subscriptions. However, DoDEA expects to purchase subscriptions for up to 201 teachers and four above-school level staff—a total of 205 subscriptions in the base year and up to five additional teachers each year of the contract. DoDEA expects to award one contract for this requirement.

2 Requirements

2.1 Objective 1, K-12 Visual Arts Resource Platform and Professional Learning Platform

The objective is to provide a vendor-hosted resource platform and professional learning platform visual arts educators can use to access K-12 supplemental instructional resources and professional learning content.

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The tasks listed below help the Contractor understand the requirements but are not exhaustive.

The Contractor shall develop a complete solution using a performance-based approach.

2.1.1 Task 1, K-12 Visual Arts Resource Platform—The Contractor shall:

2.1.1.1 Provide a COTS web-based art resource platform with content that aligns to DoDEA’s

College and Career Ready Standards (CCRS). For more information on those standards, see the DoDEA website (www.dodea.edu).

2.1.1.2 Provide online access to standards-aligned resources by grade level for grades K-8 and by proficient, accomplished, and advanced for grades 9-12 (high school). Resources shall include, at a minimum, standards-aligned lesson plans, worksheets, artist biographies, related videos, and related assessments.

2.1.1.3 Provide a K-12 collection interface that is user-friendly to navigate and manage, to include a minimum of 150 lesson plans and a minimum of 200 other resources for each grade band (K- 2, 3-5, 6-8, 9-12):

1) Kindergarten, First Grade, and Second Grade (Early Elementary)

2) Third Grade, Fourth Grade, and Fifth Grade (Upper Elementary)

3) Sixth Grade, Seventh Grade, and Eighth Grade (Middle School)

4) High School Proficient, High School Accomplished, and High School Advanced

(High School).

2.1.1.4 Allow users to print materials for classroom use only.

2.1.1.5 Include a broad range of media, methods, artists, and art styles. Resources shall include but not necessarily be limited to the following:

1) Teaching materials for various art media such as printmaking, drawing, photography, fibers, and ceramics.

2) Teaching materials about various artists, art styles, or artistic periods, including both historical and contemporary examples.

3) Teaching materials for various visual arts techniques, such as perspective, portraiture, and abstraction.

4) Teaching materials for utilizing technology in the art room, including using Adobe products.

5) Curriculum planning materials, such as scopes and sequences.

2.1.1.6 Provide a regularly changing collection of comprehensive resources to remain up to date with current art works, trends, and changes in art education. Note: The term “regularly” means that materials are added to the collection at least quarterly throughout each year of the contract.

2.1.1.7 Provide digital rights to all visual materials embedded in the resources so that DoDEA may use the resources for our internal use only without incurring copyright costs or infringing on copyright laws.

2.1.1.8 Provide evidence of pedagogically sound, research-based resources included in the product and professional collaborators involved in the development of said resources.

2.1.1.9 User Access: Provide an intuitive/user-friendly website that allows teachers to easily navigate and find the visual arts resources they require.

2.1.1 Task 2, Visual Arts Professional Learning Platform—The Contractor shall provide digital access to a COTS vendor-hosted platform that houses K-12 visual arts professional learning content that is asynchronous, self-paced, and includes a method of recording progress and completion. The platform shall:

2.1.1.1 Include K-12 standards-aligned professional learning resources arranged by topic and/or grade to include teaching strategies, examples, and classroom materials, in modules that include both written and video formats.

2.1.1.2 Allow users to download and print the print resources and to share the video format in their visual arts classes.

2.1.1.3 Include a broad range of presenters, educators, and artists. Resources shall include but not necessarily be limited to the following:

1) Teaching methods for various art media such as printmaking, photography, drawing, fibers, and ceramics.

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2) Teaching methods about various artists, art styles, or artistic periods, including both historical and contemporary examples.

3) Teaching methods for various visual arts techniques, such as perspective, portraiture, and abstraction.

4) Teaching methods to utilize technology in the art room, including using Adobe products.

5) Classroom and resource management strategies, procedures, organization, and safety.

6) Visual arts pedagogy such as student-centered learning, Teaching for Artistic Behavior, Studio Habits of Mind, Visual Thinking Strategies, and New Museum Model.

7) Differentiation in the art room, including teaching strategies for students of varying abilities and multilingual learners (MLs).

8) Curriculum planning, including considerations such as assessment, critiquing, and social emotional learning.

9) Art-related administrative tasks, such as displaying art, sponsoring art clubs, planning field trips, participating in professional learning communities (PLCs), etc.

2.1.1.4 Update the collection of comprehensive resources at least quarterly to remain up to date with current artists, trends, and changes in visual arts education.

2.1.1.5 Ensure that DoDEA educators can use the platform’s resources for internal use only without either DoDEA or our educators incurring copyright (royalty) costs or infringing on copyright laws.

2.1.1.6 Provide a method for teachers to track both their progress within a module, workshop, or course, and their completion. This requirement could be digital tracking and/or printable (in PDF format) certificates of completion, that includes the number of credit hours the course is worth, along with the course title.

2.1.1.7 User Access: Provide an intuitive/user-friendly website that allows teachers to easily navigate and find the professional learning resources they require.

2.1.2 Task 3, Customized Professional Learning: The Contractor shall provide one to six 30-60-minute customized professional asynchronous learning modules or videos each year—a total of up to 30 over the life of the contract. They shall be posted—or provided to DoDEA to post—on our learning management system (LMS, Schoology). Digital modules, if any, shall be Shared Content Object Reference Model® (SCORM®) compliant. For more information about SCORM® compliance, see PWS 3.8. Note: DoDEA in consultation with the Contractor will determine the quantity, length, topics and due dates post-award.

2.2 Objective 2, General Requirements

2.2.1 Task 1, Product Training: Regarding the use of the Resource Platform and Professional Learning Platform, the Contractor shall provide asynchronous webinars, videos, and/or digital modules, which give teachers basic information about the courseware, including navigation through the site They shall be posted—or provided to DoDEA to post—on our learning management system (LMS, Schoology).

Digital modules, if any, shall be Shared Content Object Reference Model® (SCORM®) compliant.

For more information about SCORM® compliance, see PWS 3.8.

2.2.2 Task 2, Technical Support: The Contractor shall provide industry-standard technical support for its digital resources for the life of the contract via telephone or email within one business day from the initial contact to include but not limited to assisting with service problems, product setup, upgrades, and troubleshooting.

2.2.3 Task 2, Technical Requirements for Digital Resources—The Contractor shall deliver digital instructional resources in at least one of the following four formats:

2.2.3.1 Integrated via DoDEA’s LMS to the digital resources hosted by the Contractor. Ensure the course content meets the following specifications:

Conforms to IMS Learning Global Consortium (IMS) content packaging specifications.

Uses imported content, if required, conforming to IMS content packaging specifications.

Uses code that does not disable LMS features when digital resources are accessed our

LMS.

Incorporates, where applicable, assessments that are IMS Test and Question

Interoperability (QTI)-conformant.

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Uses content-hosted externally that conforms to any of the existing versions of IMS Learning Tools Interoperability (LTI), per www.imsglobal.org.

2.2.3.2 Hosted externally by the Contractor but accessible via DoDEA’s LMS to the digital assignments and assessments imported, hosted, and maintained in the LMS.

2.2.3.3 Hosted externally by the Contractor but accessible via their official DoDEA email.

2.2.3.4 Hosted externally by the Contractor but provide teacher access to the Contractor’s digital resources through a single sign-on platform that uses one username and password to access what is needed, specifically, via DoDEA’s identity, rostering, and management platform (currently, ClassLink).

2.2.4 Task 3, Third-Party Programs, Software, and Applications: The Contractor shall ensure its own and its subcontractors’ (third-party) programs, software, and applications meet—at a minimum—the same technical requirements as the Contractor must meet, including the Federal Risk and Authorization Management Program (FedRAMP) Level 2, etc. On a case-by-case basis, DoDEA may honor requests to waive the FedRAMP Level 2 requirement. For more information, see Technical Exhibit #1, 1.1.7.

2.2.5 Meetings: The Contractor shall Attend virtual meetings at no additional cost to the Government and provide the medium through which each meeting occurs, record each meeting’s minutes. Submit the draft minutes to the COR within two business days of the event and finalize the minutes two business days after receipt of written feedback from the COR. Note: Costs associated with attending any face-to-face meetings shall be handled/paid for as stated in the contract.

2.2.5.1 Post-Award Conference: The Contractor shall participate in a video- or teleconference with the

COR five business days after award IAW FAR Subpart 42.5.

2.2.5.2 IT Meeting: The Contractor shall convene a video- or teleconference with DoDEA Information

Technology staff ten business days after award, per Technical Exhibit #1.

2.2.5.3 Other Post-Award Meetings: The Contractor shall meet with the Contracting Officer (KO), COR, and/or other Agency personnel, as appropriate, to review Contractor performance, as required by DoDEA. The KO may discuss the Agency’s view of Contractor performance, and the Contractor shall apprise the Agency of any problems being experienced. The Contractor shall take appropriate action to resolve any outstanding issues the Agency raises.

2.3 Performance Standards and Acceptable Quality Levels

2.3.1 Performance Standard: Each task (Objectives 1-3) shall be completed by its required completion date.

2.3.2 Acceptable Quality Level: See PWS 7, Performance Requirement Summary (PRS).

3 Constraints

3.1 Place of Performance: Work shall be performed at the Contractor’s facilities.

3.2 Privacy—The Contractor shall:

3.2.1 User Accounts: Require, wherever applicable, that individual accounts possess unique usernames and passwords that do not require personally identifiable information (PII) to access online content, i.e., first & last name and any other unique personal information.

3.2.2 Contractor Personnel:

Ensure personnel assigned to this contract take proper precautions to protect information from disclosure. Collect and/or store all agency-owned or agency-controlled PII in accordance with the relevant requirements of the Privacy Act, 5 U.S.C, which may be found at the following URL:

http://www.archives.gov/about/laws/privacy-act-1974.html.

All Contractor personnel that have access or may potentially have access to DoDEA data in any form shall be US citizens, including any third-party penetration (PEN)/security testers.

3.2.3 Privacy Training: Ensure Contractor staff who have access to DoDEA’s student, teacher and/or staff personally identifiable information successfully complete the DoD Privacy Act/Personally Identifiable Information (PA/PII) training before gaining access to the data and yearly thereafter. Provide copies of the certificates of completion to the COR which can be audited at any time by the Chief Information Security Officer (CISO) or his/her designee.

3.2.4 Privacy Verification: Provide the COR written verification of compliance to the Privacy requirements (listed above) 120 calendar days prior to the expiration of each year’s contract option period or annually, as required. Note: After reviewing the Contractor’s verification, DoDEA reserves the right to ask for further verification data in order for DoDEA to comply with DoD’s evolving privacy mandates.

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3.3 Liaison and Alternate Liaison—The Contractor shall:

3.3.1 Provide a liaison and alternate liaison to be responsible for the performance of work. Their names shall be designated in writing to the Contracting Officer. They shall have full authority to act for the Contractor on all contract matters relating to the daily operation of this contract. Each shall have at least one year of experience working in a similar role.

3.3.2 Notify the COR in writing regarding any change in either the liaison’s role ten business days in advance of the change If the liaison or liaison alternate is changed post-award, the replacement shall meet or exceed the qualifications and experience of the person assigned upon contract award.

3.4 Holidays and Hours of Operation: The liaison or alternate liaison shall be available during the hours of 9AM to 3PM Eastern Standard Time (EST), except for Federal holidays and Federal government closures/ shutdowns. The following list shows recognized Federal holidays: New Year’s Day, Martin Luther King Jr.’s Birthday, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.

3.5 Availability: The Contractor shall make all resources available for the life of the contract.

3.6 Nondiscrimination: The Contractor shall provide resources free of bias regarding race, color, religion, sex, national origin, or disability.

3.7 Section 508 Compliance—The Contractor shall:

3.7.1 Background: Section 508 of the Rehabilitation Act, as amended by the Workforce Investment Act of 1998 (P.L. 105-220) requires Federal agencies that develop, procure, maintain, or use information and communication technology (ICT) to endure they are accessible to people with disabilities.

Federal employees and members of the public who have disabilities must have access to and use of information/data that is comparable to people without disabilities.

3.7.2 Requirement: Ensure that products, platforms, and services delivered as part of this work statement that are ICT or contain ICT conform to the Revised 508 Standards, 36 C.F.R. § 1194.1 & Apps.

A, C & D which are located at the following URL: https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines.

3.7.3 ARS: See the attached ICT Accessibility Requirements Statement (ARS). All functional performance criteria apply when using an alternative design or technology that achieves substantially equivalent or greater accessibility and usability by individuals with disabilities, than would be provided by conformance to one or more of the requirements in Chapters 4-6 of the Revised 508 Standards or when Chapters 4-6 do not address one or more functions of ICT. Note the guidance in the table below:

Applicable Requirements Directions

Software Features and Components

Applies to all WCAG Level AA Success Criteria, 502 Interoperability with Assistive Technology, and 503 Applications.

Hardware Features and Components All requirements apply.

Support Services and Documentation All requirements apply.

Outputs/Deliverables Ensures that outputs/deliverables do not adversely affect accessibility features of the existing EIT technologies.

3.8 Sharable Content Object Reference Model® (SCORM®) Compliance: Provide digital modules, if included among the proposed/required resources, that are SCORM®-compliant. Note: The Department of Defense Instruction (DoDI) 1322.26 mandates that modules comply with the latest possible version of SCORM®, per https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/132226_dodi_2017.pdf?ver=2017- 10-05-073235-400.

3.9 Data & Data Rights: All data developed from any work awarded under this contract is and shall remain the property of the Government. The Contractor shall ensure that digital rights to all visual materials embedded in the resources will be given so that DoDEA for DoDEA’s internal use only may use resources without

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3.10 Organizational Conflict of Interest (OCI): The Contractor (including any subcontractor) personnel performing work under this contract may receive, have access to, or participate in the development of, proprietary or Privacy Act information (e.g., personal information, education, etc.) may create a current or subsequent OCI as defined in FAR Subpart 9.5. Whenever the Contractor becomes aware that such access or participation may result in actual or potential OCI, the Contractor shall (1) immediately notify the Contracting Officer (KO) in writing and (2) promptly submit a plan to the KO to avoid or mitigate any such OCI. Note: The KO will unilaterally determine if the Contractor’s plan is acceptable. If the KO determines the plan cannot satisfactorily avoid or mitigate an OCI, s/he may implement other remedies to include prohibiting the Contractor’s further participation in contracted requirements.

4 Government-Furnished Information / Resources DoDEA will, if required, assist in posting the recorded webinars on our LMS.

5 Contract Deliverables

Milestone/Deliverable Format PWS Planned Frequency

Submit To

Objective 1, Visual Arts Resource Platform and Professional Learning Platform Task 1, K-12 Visual Arts Resource Platform Digital 2.1.1 Ongoing - Access available three business days after receipt of initial delivery order COR and customers

Task 2, Visual Arts Professional Learning Platform

Digital 2.1.2 Ongoing - Access available three business days after receipt of initial delivery order

COR and customers

Task 3, Customized Professional Learning Digital 2.1.3 Determined by COR in consultation with the Contractor post-award COR and customers

Objective 2, General Requirements

Task 1, Product Training Digital 2.2.1 Ongoing - Access available three business days after receipt of initial delivery order

Task 2, Technical Support Digital 2.2.2 Ongoing after receipt of initial delivery order COR or Requestor

Task 3, Technical Require-ments for Digital Resources Digital 2.2.3 Ongoing COR/IT

Task 4, Third-Party Programs, Software, and Applications Digital 2.2.4 Ongoing COR/IT

Constraints

User Accounts Digital 3.2.1 Ongoing after receipt of initial delivery order COR

Privacy Training Digital 3.2.3 Three days after receipt of a written request COR Privacy Verification Digital 3.2.4 120 calendar days prior to end of contract year COR

6 Acronyms and Definitions

CCRS College and Career Ready Standards PA/PII Privacy Act/Personally Identifiable Information SCORM® Shareable Content Object Reference Model®

Contract Line Item Number (CLIN): Basic structural element in a procurement instrument describing and organizing the required product or service for pricing, delivery, inspection, acceptance, invoicing, and payment.

The use of the term “line item” includes “subcontract line number”, (SLIN), as applicable.

Contracting Officer (KO): Only individual with expressed authority to obligate (bind) the Government by means of entering, administering, and terminating contracts within the limits of the authority delegated via a KO’s warrant.

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Contracting Officer’s Representative (COR): Qualified and trained Government employee, nominated by the requiring activity (RA) and appointed in writing by a KO primarily to perform specific technical or administrative functions on a specific contract(s); serves as the ‘eyes and ears’ of a KO to assure the Government’s best interests are protected via the terms and conditions of the contract(s) appointed. COR’s do not have authority to obligate (i.e., bind) the Government.

Contractor: Supplier or vendor contracted to provide specific supplies or services to the Government. The term herein refers to the prime.

Deliverable: Usually physically delivered items but may include such items as digital documents/reports.

Performance Work Statement (PWS): Statement of work for performance-based acquisitions describing the required results in clear, specific, and objective terms with measurable outcomes.

7 Performance Requirement Summary

Performance Objective

Performance Standard Acceptable Quality Level Method of

Surveillance Inspector

Objective 1, Visual Arts Resource Platform and Professional Learning Platform

Task 1, K-12 Visual Arts Resource

Platform, PWS 2.1.1

COTS

Access 24/7/365 except for scheduled downtimes and no more than one unscheduled downtime per semester

Initial and random inspections

COR &

customers

Task 2, Visual Arts Professional Learning Platform, PWS 2.1.2

COTS

Access 24/7/365 except for scheduled downtimes and no more than one unscheduled downtime per semester

Initial and random inspections

COR &

customers

Task 3, Customized Professional Learning, PWS 2.1.3

Provided at requested times

At least 70% of visual arts educators rate the professional learning as good or excellent.

Written feedback provided after each session

COR &

customers

Objective 2, General Requirements

Task 1, Product Training, PWS 2.2.1 COTS

Access 24/7/365 except for scheduled downtimes and no more than one unscheduled downtime per semester

Initial and random inspections

COR &

customers

Task 2, Technical Support, PWS 2.2.2

Completed in required timeline

Acknowledge receipt of request within two hours. Resolve 90% of requests in one business day.

Resolve the remaining 10% in five business days.

Normal usage of digital resources and customer complaints

COR &

customers

Task 3, Technical Requirements for Digital Resources, PWS 2.2.3

Completed in required timeline 100% PWS-compliant Initial and random inspections IT

Task 4, Third-Party Programs, Software, and Applications, PWS 2.2.4

Completed in required timeline 100% PWS-compliant Initial and random inspections IT

Constraints

User Accounts, PWS 3.2.1

Completed in required timeline 100% PWS-compliant

Normal usage and customer complaints

COR &

customers

Privacy Training, PWS 3.2.3

Completed in required timeline

No more than one certificate per year sent to the COR more than three business days from the date of the COR’s request for it.

Receipt of a copy of the certificate

COR &

PII

Specialist

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Performance Objective

Performance Standard Acceptable Quality Level Method of

Surveillance Inspector

Privacy Verification

PWS 3.2.4

Completed in required timeline

Submitted 120 calendar days prior to the end of each contract year.

Written verification of compliance

COR &

PII

Specialist

Technical Exhibit #1 - TECHNICAL REQUIREMENTS

The Contractor shall comply with the applicable technical requirements detailed below.

1.1 Software and Cloud Security Requirements—The Contractor shall:

1.1.1 Ensure all online resources, cloud-based services and instructional software meet Department of Defense

(DoD) and DoDEA cybersecurity requirements as defined below. Note: Software, cloud services and associated websites are rigorously tested to ensure no security risks are posed to DoDEA infrastructure and its users.

1.1.2 Complete the Cloud Services questionnaire that was submitted as part of the proposal submission and provide copies of and/or access to any software listed in the proposed solution.

1.1.3 Ensure its content accessible from the web is compatible with the following browser platforms: Google Chrome, and Edge. Ensure that any applicable STIGs are implemented.

1.1.4 Provide a plan of actions and milestones (POA&M) to mitigate any cybersecurity findings resulting from non-compliant and/or vulnerable components in 30 calendar days of written notification from DoDEA.

1.1.5 Be able to meet Federal Risk and Authorization Management Program (FedRAMP) Level 2 standards for all proposed software/digital resources and ensure that any third-party resources that are part of its proposed solution also meet the FedRAMP Level 2 standard. For more information on FedRAMP, see the following URL: www.fedramp.gov. Participate, if required, in interviews and deep system architecture inspections.

Per DoD policy for cloud-based services, DoDEA conducts a supplemental series of validations, which closely mirror the FedRAMP Internet Cloud vetting processes. Contractor participation/ cooperation is normally required to complete this process.

On a case-by-case basis, DoDEA may honor requests to waive the FedRAMP Level 2 requirement.

1.2 System Requirements—The Contractor shall:

1.2.1 Provide, per Section 1.1 (above), any software installed and/or accessed in or by a DoDEA system, network whether stand-alone or web-based, is compatible with the standards cited herein.

1.2.2 Provide minimum desktop/server system technical specifications, reference architectures, networking specifications and diagrams, and applicable systems configuration documentation for the proposed solution.

1.2.3 Provide software that is compatible with the following minimum baseline:

Specifications Minimum Memory 4 GB

Hard Drive 100 GB

Processor Intel® Core™ i5-8365U Processor 8th Generation (up to 4.1GHz, 6MB cache) equivalent or better (Must show benchmark/passmark scores)

Video Graphics Integrated Intel HD Graphics 620 (1920x1080) equivalent or better Operating System Windows 11

Browser Environment Chrome, Edge, Edge Chromium

1.2.4 Provide software that is completely functional on a standard DoDEA desktop without the need or requirement for administrative-level user rights and/or permissions or the requirement to use or insert external media to execute the software.

1.2.5 Provide software that does not require modifications to folder permissions while executing.

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1.2.6 Provide, if applicable, software packages that support unattended installation methods used by enterprise software packaging and deployment systems. Note: DoDEA currently distributes software packages via Microsoft’s System Center Configuration Manager (SCCM) and Microsoft Intune. Note: All older 16-bit software are automatically denied.

1.3 Data Management Requirements—The Contractor shall:

1.3.1 Provide a mechanism for batch administration and automation of routine data management tasks via flat file import, or representational state transfer (REST) based web service application programming interfaces (APIs). The mechanism shall provision and manage data objects within the Contractor’s system, including but not limited to organizational structures, student accounts, staff accounts, courses, and class rosters.

1.3.2 Provide all necessary documentation and assets to facilitate batch administration and automation of routine data management tasks, including but not limited to roster template files (i.e., comma separated value templates); data element/field definitions documentation; data interchange formats and schemas (XML/ JSON); and/or data dictionaries for the purpose of mapping organizational student information system (SIS) data to the Contractor’s required input formats.

1.3.3 Provide a single point of contact to support DoDEA in performing the required data integration activities within the Contractor’s system.

1.3.4 Configure DoDEA enterprise within its system and/or databases as the appropriate organizational entity (i.e., region, district, school) upon a request in writing from the contracting officer’s representative (COR).

Note: DoDEA’s organization hierarchy consists of the following: one system, three regions, nine districts, 62 communities, and 161 schools, including the K-12 virtual school programs.

1.3.5 Participate in a technical meeting with DoDEA within ten business days after award for the purposes of preparing for onboarding of new services and initial configuration of administrator-level accounts.

1.3.6 Ensure the transfer of any Sensitive, Confidential data including but not limited to PII data be transferred in a secure means meeting any requirements set by DoDEA’s Chief Information Security Officer (CISO).

1.4 DoDEA Software License Keys: The Contractor shall provide (1) license keys and electronic downloads for software required under this Contract to the COR and (2) software directly to DoDEA schools, districts, or regions only if explicitly required to do so in the contract or in writing by the COR.

1.5 Cybersecurity Supporting Elements/Requirements and Scalability—The Contractor shall:

1.5.1 Comply with the same Federal law and DoD policies and guidance to which DoDEA is subject that include but are not limited to the cybersecurity requirements defined in the following documents:

DoD Directive (DoDD) 8500.01E, Information Assurance, be found at the following URL:

https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/850001_2014.pdf.

DoD Security Technical Implementation Guidance (STIG), which may be found at the following

URL: https://public.cyber.mil/stigs/downloads/.

DoD Risk Management Framework (DODRMF) per DoD Instruction 8510.01, which may be found at https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/851001p.pdf?ver=2019-02- 26-101520-3004.5.2.

1.5.2 Provide security patches/upgrades to include third-party applications in response to public-released security vulnerabilities associated with its software solution. Provide a POA&M for any security vulnerabilities within five business days of discovery. Software upgrades/patches shall be included in the licensing cost and be performed at the least disruptive times as determined by DoDEA in writing. Note: Any exception to this requirement must be approved in advance and in writing by DoDEA’s Chief Information Officer (CIO) or designated official.

1.5.3 Protect DoDEA data against all cyberattacks, notifying DoDEA within 72 hours of an identified and confirmed breach/intrusion.

1.5.4 Perform security incident investigations upon identification of an event or at the request of DoDEA.

1.5.5 Address all information assurance vulnerability messages (IAVM) in the defined timelines to include IA vulnerability alerts (IAVA), IA vulnerability bulletins (IAVB), and technical advisories (TA).

1.5.6 User passwords must not be readable by anyone having access to the system.

1.5.7 Ensure any portion of its solution that involves Internet access by DoDEA students complies with the relevant requirements of the Children's Internet Protection Act, Public Law 106-554, § 1(a)(4) [Div. B, Title XVII, § 1701], Dec. 21, 2000, 114 Stat. 2763, 2763A-335. All Contractor personnel that have access or may potentially have access to DoDEA data in any form shall be US citizens. Note: If its solution does not involve Internet access by DoDEA students, please ensure the following are included:

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1) Maintaining system security IAW the latest versions of the (1) DoD Cloud Computing Security Requirements Guide, (2) Family Educational Rights and Privacy Act (FERPA), and (3) Protection of Pupil Rights Amendment (PPRA).

2) Providing a solution robust enough to serve the needs of a large community of learners dispersed across the world using a variety of bandwidths and scalable to meet future growth, both in terms of instruction and the number of users. In addition, provided solutions shall be applicable to the digital learning environment of the DoDEA Virtual School.

3) Ensuring Contractor staff who have access to DoDEA’s student, teacher and/or staff personally identifiable information take the DoD Privacy Act/Personally Identifiable Information (PA and PPI/PII) training before gaining access to the data and yearly thereafter. Provide copies of the certificates to the COR which can be audited at any time by the CISO or his/her designee.

1.6 Program and System Integration—The Contractor’s solution shall:

1.6.1 Provide Single Sign-On (SSO) Capabilities / Platform which (1) integrates with an Industry Standard

SSO login solution. (ClassLink, Google, Azure, etc.); (2) supports Oauth 2.0, Security Assertions Markup Language (SAML) for integration with Azure, or Google; and (3) authenticates using Azure Active Directory (AD) or Google AD. Authenticates using Azure Active Directory (AD) or Google AD.

1.6.2. Support industry-standard data rostering standards via ClassLink and standard data formats such as OneRoster.

1.6.3. Ensure that data storage, handling, and security meet the following minimum standards:

1) DoDEA’s information and data shall be secured in data center located in the United States.

2) The system, including its server(s) and network devices, shall be in an environmentally controlled and secure facility under controlled circumstances (e.g., using authorized personnel access lists, ID cards, entry logs, etc.).

3) All Contractor personnel that have access or may potentially have access to DoDEA data in any form shall be US citizens, including any third-party penetration (PEN)/security testers.

4) All data transit shall be secured with Transport Layer Security (TLS) encryption.

5) All data at rest shall be secured with Advanced Encryption Standard (AES)-256 encryption.

1.6.4 Ensure that data integration includes the following:

1) Automated industry standard form of data integration using Representational State Transfer Application

Program Interface (RESTful API), Learning Tools Interoperability (LTI), or Secure File Transfer Protocol (SFTP) data sets (ClassLink, OneRoster, etc.).

2) Encryption of DoDEA’s data at rest to include unique encryption keys for each customer on systems hosting multiple customers.

3) Notification of DoDEA in writing within 72 hours of any changes made to corporate policies for data protection.

4) Use of only masked student data in a non-production environment.

5) Integration scheduling that meets DoDEA’s required timeframes.

6) Provision of fully automated data uploads per Agency schedule(s) and Agency requirements.

7) Support of SFTP capabilities using a single set of login credentials.

8) Provision of a single data set of DoDEA information. Note: The Contractor’s solution shall support

DoDEA at all levels: school, community, district, region, and HQ.

9) Maintenance of a backup and restore plan for DoDEA data in the event of a disaster.

10) Provision of detailed feedback of what caused errors if an integration transmission results in errors.

1.6.5 System Features—The system shall:

1) Allow user accounts to be created automatically based on a file provided by DoDEA either nightly or on another pre-determined scheduled feed.

2) Allow DoDEA to be able to choose the format of user login identification, e.g., an email address, and be able to create manual accounts, if needed.

3) Require the user—for manually created accounts—to reset the password on the user’s initial login or, upon request, a password reset.

PERFORMANCE WORK STATEMENT