25R0035_Draft PWS_092624.pdf

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PERFORMANCE WORK STATEMENT MICC-Fort Liberty NC

Maintenance and Repair of Cranes, Hoists, Scales, Dock Levelers and Vehicle Lifts

Part I

General Information

1. GENERAL: This is a non-personal services contract to provide maintenance and repair of cranes, hoists, scales, dock levelers, and vehicle lifts. The Government will not exercise any supervision or control over the contract service providers performing services. The Government will not assign tasks to or prepare work schedules for individual Contractor personnel. Contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor personnel.

1.1. Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and non-personal services necessary to perform Maintenance and Repair of Cranes, Hoists, Scales, Dock Levelers, and Vehicle Lifts as defined in this Performance Work Statement (PWS) except for items specified as government furnished property. The Contractor shall perform in accordance with (IAW) the terms and conditions of the contract and this PWS.

1.2. Background: The Directorate of Public Works (DPW) at Fort Liberty, North Carolina, is responsible for overseeing a vast and intricate network of essential infrastructure, comprising 540 overhead cranes, 38 scales, 108 dock levelers, and 21 lift stations. These systems are critical to the smooth operation of material handling, equipment maintenance, and logistical operations within the base. This five (5) year contract for maintenance, repair, and replacement services will supply uninterrupted functionality and safeguards at several locations on the installation. The overhead crane systems, spanning heights from 12 to 110 feet above the building floor, play a vital role in efficient material handling across various sectors, including motor pools, rigging towers, and hangars. Strategically placed scales throughout the base guarantee accurate weight measurements, which is crucial for vehicle load calculations and force projection, ultimately impacting soldiers' readiness. Lift stations facilitate the movement of heavy loads within the base, while dock levelers enable seamless material handling at dining facilities and logistic warehouses. The benefits of properly maintained overhead crane systems are multifaceted. They not only outperform manual labor by up to two (2) to three (3) times in terms of speed, but also ensure safety by handling hazardous materials and extreme environments, thereby reducing injuries. Workstation or jib cranes provide controlled movement, minimizing repetitive motion injuries and muscle strains. Furthermore, properly maintained systems lead to fewer workplace accidents and minimize product damage due to precise handling. Additionally, efficient material movement enhances overall productivity, resulting in cost savings through minimized labor costs.

1.3. Scope: This contract encompasses comprehensive maintenance and repair services for Fort Liberty. The Contractor assumes responsibility for all costs associated with maintaining and repairing the equipment listed in Technical Exhibit #3 (TE #3) – List of Equipment. Work performed under this contract includes servicing, replacement of defective or worn parts, and adherence to manufacturer instructions and specifications. The Contractor’s expertise extends to overhauling, modernizing, installing, and maintaining equipment systems listed in TE #3.

Additionally, the Contractor is expected to propose innovative solutions for equipment

2 | P a g e improvement. All work must conscientiously comply with Federal, State, and local regulations, codes, and manufacturer guidelines.

1.3.1 Services Include: The Contractor’s responsibilities encompass scheduled contractor operation inspections, checks, adjustments, and maintenance for equipment listed on TE #3.

These services ensure compliance with Occupational Safety and Health Administration (OSHA), American Society of Mechanical Engineers (ASME), American National Standards Institute (ANSI), local, and manufacturers’ safety and reliability standards.

1.3.1.1. Contractor Accomplishments: The Contractor shall achieve the following: Provide Preventative Maintenance Services and Address Demand Maintenance Work Orders.

1.3.1.2. Services Include: Maintenance services should not disrupt normal operations.

Comprehensive operational inspections, adjustments, and detection/correction of unusual noises or vibrations are part of maintenance work. Maintenance becomes necessary when it could endanger life or property or involves high costs or long lead times for repair. Upon completing preventive maintenance, the Contractor records it in the monthly logbook and produces an inspection report. Repair or replacement cost analysis is submitted to the Government within 10 days. Repairs (parts and labor) under $1,500.00 are covered in the monthly unit price. The Contractor is not responsible for repairs due to Non-Fair Wear and Tear (NFWT). The Contractor follows manufacturer-recommended machinery lubrication standards.

Adjustments ensure system operation aligns with the manufacturer’s specifications. Repairs include replacing defective parts and components. Housekeeping tasks related to equipment space are carried out. Regular equipment cleaning and fuse replacement are part of maintenance. The goal is to maintain all systems in a safe and acceptable operating condition.

The Contractor affixes a maintenance schedule to the wall next to the relevant equipment. Each shop has one (1) preventive maintenance sheet. The schedule outlines the day of each month when preventive maintenance was conducted. If an item of Government property, valued at $1,500.00 or more, is beyond economical repair, the Contractor provides a written recommendation for equipment replacement.

1.4. Type of Contract Contemplated: This contract is a firm-fixed-price agreement for the maintenance and repair of various equipment. The scope includes hoists, cranes, docking stations, scales, and lift stations. The contractor will perform necessary services in accordance with industry standards, manufacturer specifications, and regulatory requirements.

1.5. Objectives: Contractor shall perform cranes and hoist corrective action for all deficiencies found on equipment during schedule frequent / periodic inspections and respond to demand maintenance orders. Contractor shall conduct Scales preventive maintenance; calibration testing semi-annually and respond to demand and maintenance orders. Contractor shall perform vehicle lifts preventive maintenance and lift certification annually and respond to demand maintenance orders. Contractor shall conduct Dock / Ramp Levelers and trailers certification annually and respond to demand maintenance orders. The primary Mission of the Operations and Maintenance Division is maintenance and repairs of real property. To fully support the future missions and aspirations of Fort Liberty while providing and maintaining the capacity to train, project, sustain and support the current force structure.

1.5.1. Conducting preventive maintenance and repairs. Calibration test and equipment certification.

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1.6 General Information:

1.6.1. Quality Assurance. The Contracting Officer’s Representative (COR) will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the COR must do to validate the Contractor performed IAW Part 5 performance standards and contract quality requirements are being met. Contract quality requirements mean the technical requirements in the contract relating to the quality of the product or service and those contract clauses prescribing inspection, and other quality controls incumbent on the Contractor, so the-Contractor provides products or services that conform to the contractual requirements. The QASP defines how the performance standards will be enforced, the frequency of surveillance, the minimum acceptable defect rate(s), and deductions applied, if applicable. When an observation indicates defective performance, the COR will require the Contractor or designated on-site representative to initial the observation to acknowledge the defective performance. The acknowledgement of the observation does not necessarily constitute Contractor concurrence with the observation, only that the Contractor acknowledges that they have been made aware of the defective performance.

1.6.1.1. Quality Control Plan (QCP). Quality Control is the responsibility of the Contractor. The Contractor is responsible for the delivery of quality services and supplies to the Government.

The Contractor shall utilize their existing quality assurance system in accordance with FAR

12.208. The Contractor shall develop, implement, and maintain a QCP to provide delivery of high-quality service and products IAW the requirements of the contract, applicable laws and regulations, and at or above the standards defined in the Performance Requirements Summary

(PRS).

1.6.1.1.1. The Contractor shall submit their QCP to the Contracting Officer (KO) and COR as part of their proposal for review no later than 10 calendar days after the contract has been accepted. The KO and COR will review the submitted QCP and either accept it or provide feedback to the Contractor within 10 workdays. If accepted, the Contractor will receive a written notification; otherwise, if the QCP is not acceptable the Contractor will receive comments and a request for a revision. The Contractor shall address all comments and provide the revised copy to the KO and COR in ten (10) workdays. After receipt of the Final QCP, the Contractor may receive the KO’s acceptance in writing. Any proposed change to the initially accepted QCP is to be resubmitted for to the KO no later than (NLT) 10 workdays prior to the anticipated change and before implementation of the change by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. The fundamental principle of the QCP is the Contractor is responsible for quality. At a minimum, the QCP shall include and answer all the following to be acceptable:

1.6.1.1.2. A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team.

1.6.1.1.3. How the Contractor will monitor work to comply with all specifications, contract requirements, and all deliverables to include timelines, deadlines, and goals.

1.6.1.1.4. Details how continuous quality improvement will be a sustaining focus throughout the QCP and report monthly via a Process Improvements Tracker (PIT) ongoing initiatives to streamline processes, improve service, and benefits to the Government.

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1.6.1.1.5. Contractor’s method of communications (direct and indirect) with the Government regarding performance of the contract. Communication shall include regular and formal meetings with the Government for review and analyses of key process indicators, analysis of process deficiencies, and problem resolution.

1.6.1.1.6. Deficiency Identification, Prevention and Correction. How the Contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future.

1.6.1.1.6.1. Include a method of identifying and preventing deficiencies in the quality of services performed before the level of performance becomes unacceptable as defined in the PRS, without dependence upon Government direction. The Contractor shall identify and prevent defects in quality of products and services performed before the level becomes unacceptable and before they are provided to the Government.

1.6.1.1.7. The Contractor shall address process control and continuous process improvement.

This function includes procedures for scheduling, conducting, and documenting inspections, as well as identifying discrepancies. Additionally, the Contractor must have procedures for root cause analysis, corrective and preventive actions (including addressing Government-discovered non-conformances), trend analysis, and collecting and addressing customer feedback/complaints. The goal is to demonstrate that quality has been designed into the delivery of services, thereby mitigating the risk associated with deficient or nonconforming services.

1.6.1.1.8. How the Contractor will document and enforce quality control operations of both prime Contractor and subcontractor work, including inspection and testing. Address the specific tasks or areas to be inspected or tested on a scheduled or unscheduled basis, the manner of which inspections or testing are to be conducted, the titles of the individuals who will perform the inspections and testing, and the percentage of the work that will be inspected or tested on a recurring basis. In developing this inspection and testing program, the Contractor shall identify the key activities and associated characteristics in each process that have a significant influence on specific services and provide for methods for evaluation of the selected characteristics.

1.6.1.1.9. How the Contractor will monitor their staff qualifications, licenses, permits, certifications, training requirements, remain current and valid throughout contract performance.

1.6.1.1.10. N/A.

1.6.1.1.11. How the Contractor will inventory and track maintenance of all Government Furnished Equipment (GFE). N/A

1.6.1.1.12. A customer comment processing system for correction of COR validated comments received verbally or through the Interactive Customer Evaluation (ICE) program. The system shall be designed to provide feedback to the Government based on customer contact, investigation of derogatory comments, rebuttal to derogatory comments, or corrective action(s).

Government collected and graded customer satisfaction comment cards will be part of the Government’s performance evaluation process. The Contractor shall document all customer complaints and report the complaint to the COR within one (1) workday after receipt of complaint. The Contractor shall use electronic mail or other written memoranda as notification.

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Each customer complaint reported to the COR shall have a scheduled completion date subject to COR approval.

1.6.1.1.13. Disaster Contingency Plan. N/A

1.6.1.1.14. An Analysis of Quality Control and Timeliness of Submittals (i.e., deliverables) shall be provided to the KO and COR within thirty (30) calendar days upon completion of each option period or Period of Performance, whichever comes first.

1.6.1.1.15. How the Contractor will document, file, and save all Quality Control related documents for the life of the contract plus five (5) years.

1.6.2. Inspection Files. The Contractor shall keep records on-site of all inspections conducted by the Contractor and necessary corrective action taken. Upon request from the KO or COR, the Contractor shall provide, all reports generated regarding the Contractor’s quality control efforts. This shall include any summary information used to track quality control, including any charts/graphs.

1.6.3. COR/Alternate COR (ACOR): The COR and ACOR monitor all technical aspects of the contract and assist in contract administration. As determined by the KO, a COR and ACOR will be identified and appointed by letter of designation. A copy of the designation letter, or appointment, will be provided to the Contractor by the KO. The designation letter states the responsibilities and limitations of the COR and ACOR, especially regarding changes in cost or price, estimates, or changes in delivery dates. The ACOR’s authority shall only be in effect during the absence of the COR.

1.6.3.1. In no event shall the COR or ACOR, by virtue of their designation, be authorized to execute or agree to any contract changes or obligate the Government. If work is not explicitly specified in the contract, neither the COR nor ACOR are permitted to request new work. The KO retains ultimate responsibility for contract administration. Any discrepancies resulting from coordination with or advisement from the COR or ACOR must be addressed in writing to the KO within five (5) calendar days of the noted discrepancy.

1.6.3.2. The COR and ACOR are authorized to certify that the Contractor is performing the technical requirements of the contract, inspect Contractor performance, and maintain written and oral communications with the Contractor concerning technical aspects. They can issue written interpretations of technical requirements, including government drawings, designs, and specifications; monitor the Contractor’s performance; notify both the KO and Contractor of any deficiencies; coordinate the availability of government-furnished property; and provide site entry for Contractor personnel. The Contractor can find the Technical Requirements or Technical Aspects in the Performance Work Statement (PWS), specifically in Part 5: Specific Task: in the detailed government drawings, designs, and specifications, and in Technical Exhibit #2, Deliverable Schedules. By referring to these sections and documents, the Contractor can understand the necessary technical requirements for contract compliance.

1.6.4. Corrective Action Request (CAR). Nonconformance occurs when a Contractor fails to meet contract terms, conditions, or specifications; for example, if the Contractor’s quality control system is found to be inadequate, the Contractor’s noncompliance leads to substandard performance requiring corrective action, the acts are considered nonconformities. All instances of nonconformance will be documented via a CAR. The Contractor shall reply to the KO within the due date established in the issued CAR, giving the reasons for the unsatisfactory

6 | P a g e performance, corrective action taken, and procedures to preclude recurrence. A CAR will not normally be issued if the Contractor has self-identified a nonconforming condition and has implemented effective corrective actions. However, a nonconformance does not apply in cases where a Contractor has issued an internal corrective action based on a nonconformance previously identified by the Government.

1.6.5. Property Management System (PMS). N/A

1.6.6. Incidental Property. N/A

1.6.7 Recognized Federal Holidays. Normally, the Contractor is not required to perform services on recognized federal holidays. The recognized federal holidays include:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day Washington’s Birthday Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Day Christmas Day Independence Day

1.6.7.1. The Contractor shall not be required to perform services on recognized federal holidays nor on days observed in lieu thereof. When a holiday occurs on a Saturday, Federal employees are normally granted the previous Friday as the holiday observance. When a holiday occurs on a Sunday, Federal employees are normally granted the following Monday as the holiday. The Contractor shall work on the days the Government is scheduled to work, excluding recognized federal holidays.

1.6.7.2. When an unforeseen installation closure occurs on a regularly scheduled day of work, the COR may approve one of the following options:

1.6.7.2.1. Reschedule the work so it is performed the following day unless the following day falls on a weekend.

1.6.7.2.2. Reschedule the work on any day that is mutually satisfactory.

1.6.8. Hours of Operation. The Contractor shall provide services, between the hours of 7:30 AM

– 4:30 PM Eastern Standard time (EST) Monday through Friday, except federal holidays or when the government facility is closed due to local or national emergencies, administrative closings, or similar government directed facility closings. The Contractor shall not be reimbursed when the government facility is closed for the reasons mentioned in this section. The Contractor shall always maintain an adequate workforce for uninterrupted performance of all tasks defined within this PWS when the government facility is not closed. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential to successful performance under this contract. No overtime (OT) or compensatory time (CT) is authorized. Contractor personnel shall not exceed a 40-hour work week; a flexible work schedule may be considered.

1.6.8.1. Performance of work by Contractor personnel under the terms of this contract shall not interfere with regularly scheduled government operational activities.

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1.6.8.2. During Force Protection Condition (FPCON) Charlie and Delta, normal operations services shall be discontinued, and services will resume when the FPCON level is reduced to level Bravo or lower. The COR will notify the Contractor of the current FPCON level and any changes to it. FPCON, which stands for Force Protection Condition, is a system used by the military to indicate the level of threat to personnel and facilities. The Contractor will be paid for services as per the contract terms, even during FPCON Charlie and Delta closures, as these conditions are considered local or national closures. This ensures clarity on who will notify the Contractor of FPCON levels, includes FPCON in the list of definitions, and addresses payment during FPCON closures.

1.6.9. Place of Performance. Contractor shall have routine access to Government-controlled facilities. The work to be performed under this contract shall be accomplished at Camp Mackall, Simmons Army Airfield, and Pope Field in support of the Army’s mission. As a recommendation, reference Technical Exhibit #3 (TE #3) as it provides the building numbers or locations of the equipment that will be serviced.

1.7. Security Requirements: Contractor personnel performing work under this contract must be granted access onto the installation via the Automated Entrance Initiative (AIE) program.

Contractor employees shall at times be escorted by Government personnel in certain restricted areas when performing contract work in such areas. The Contractor shall provide, at the Post Award Conference, a list of all personnel requiring access to any facility or building. The list shall include the employee’s full name and social security number. The Contractor shall provide the COR with a list of Contractor personnel requiring entry into restricted areas no less than three (3) calendar days thereafter. The Contractor is solely responsible for updating the list as changes occur or as requested by the COR. The updated list shall be provided to the COR within 24 hours of identifying the change.

1.7.1. The security requirements described below apply to all contract personnel (including employees of the prime Contractor ("Contractor") and all subcontractor employees) supporting the performance requirements of this contract. The Contractor is responsible for compliance with these security requirements. Questions regarding security matters shall be addressed to the designated Government representative (e.g., Contracting Officer Representative (COR), Requiring Activity (RA) representative, or Contracting Officer (if a COR or other RA representative is not appointed)). Contract personnel are critical to the overall security and safety of US Army Corps of Engineers (USACE) installations, facilities and activities, and security awareness training contributes to those efforts. The Department of Defense (DoD) and Army security training requirements specified below, if applicable, are performance requirements; all applicable contract personnel shall complete initial training within thirty (30) days of contract award or the date new contract personnel begin performance on the contract.

Within five (5) business days from the completion of training, the Contractor shall provide written documentation (e.g., email or memorandum) to the Government representative. The documentation shall include the names of contract personnel trained and which training they completed; the Contractor shall maintain training records as part of their contract files and be prepared to provide copies of training certificates to the Government representative. Contractor personnel and vehicles are subject to search when entering federal installations. Additionally, all contract personnel shall comply with Force Protection Condition (FPCON) measures, Random Antiterrorism Measures (commonly referred to as "RAMs"), and Health Protection Condition (HPCON) measures. The Contractor is responsible for meeting performance requirements during elevated FPCON and/or HPCON levels in accordance with applicable RA plans and procedures -FPCON measurements includes identifying mission essential and non-mission essential personnel. In addition to the changes otherwise authorized by the changes clause of

8 | P a g e this contract, should the FPCON or HPCON levels at any individual facility or installation change, the Government may implement security changes that affect contract personnel. The Contractor shall all contract personnel are aware of their security responsibilities, including any site- specific requirements identified in local policies or procedures.

1.7.2. Personnel Security Clearance Requirements.

1.7.2.1. Contractor personnel must hold an active personnel security clearance at the interim level within the Defense Information System for Security (DISS) during proposal submission and throughout the contract duration. This clearance allows access to classified information while the full clearance process is ongoing. Contractors should refer to the Department of Defense Contract Security Classification Specification Form 254 (DD254) for classification guidance, security requirements, and handling procedures related to classified material. The DD254 ensures compliance with government standards and outlines contractors’ responsibilities. For guidance on obtaining and completing the DD254, contractors can refer to the DD Form 254 Preparation Guide and the Defense Counterintelligence and Security Agency (DCSA) website.

These resources provide step-by-step instructions and additional information on processing the form.

1.7.2.2. Pre-screen candidates using E-Verify Program: Contractors shall comply with the requirements set forth in FAR clause 52.222-54 Employment Eligibility Verification and FAR Subpart 22.18 in using the E-Verify Program at https://www.e-verify.gov/ to meet the contract employment eligibility requirements. Contractors are encouraged to cooperate with Federal and State agencies responsible for enforcing labor requirements to include eligibility for employment under United States immigration laws in accordance with FAR 22.102-1(i). An initial list of verified/eligible candidates shall be provided to the COR with the proposal (or prior to award) to ensure adequate personnel are available at the onset of the period of performance. When contracts are with individuals, the individuals will be required to complete a Form I-9, Employment Eligibility Verification, and submit it to the Contracting Officer to become part of the official contract file. Security clearance requests shall be originated through the Contractor’s Company Facility Security Officer (FSO) based on bona fide contractual occupational requirements. The initial list of verified/eligible candidates shall be provided to the COR no later than three (3) business days after the initial contract award.

1.7.3. National Industrial Security Program (NISP) (32 CFR Part 2004).

1.7.2.3.1. The Contractor shall comply with the Department of Defense Security Agreement (DD Form 441) and the National Industrial Security Program Operating Manual (NISPOM) (32 CFR Part 117). The Contractor shall implement and maintain a security program for control of personnel, property, and information, including unclassified and classified materials, documents, and records. The Contractor must complete the DD Form 441 in accordance with the NISPOM and 32 CFR Part 117. The completed form should be submitted to the Defense Counterintelligence and Security Agency (DCSA) and provided to the COR within three (3) business days of contract award to become part of the official contract file. For guidance on obtaining and completing the DD Form 441, contractors can refer to the DD Form 441 Preparation Guide and the Defense Counterintelligence and Security Agency (DCSA) website.

1.7.2.3.2. Filing Classified Documents. All Government-furnished classified and unclassified files in existence at the contract performance start date and those generated under this contract shall be maintained in accordance with Army Regulation (AR) 25-400-2, Army Records Management Program; Department of Defense Manual (DoDM) 5200.01 Volumes 1-3, and https://www.dami.army.pentagon.mil/site/SETA/docs/DD%20254%20Handbook,%20HQDA%20G-2.pdf https://www.dami.army.pentagon.mil/site/SETA/docs/DD%20254%20Handbook,%20HQDA%20G-2.pdf https://www.esd.whs.mil/Portals/54/Documents/DD/forms/dd/dd0254-Inst.pdf https://www.dcsa.mil/is/nccs/%29 https://www.esd.whs.mil/Portals/54/Documents/DD/forms/dd/dd0441.pdf https://www.esd.whs.mil/Portals/54/Documents/DD/forms/dd/dd0441.pdf https://www.esd.whs.mil/Portals/54/Documents/DD/forms/dd/dd0441.pdf

9 | P a g e other applicable regulations, such as DoDI 5015.02 and Title 44, United States Code. Files shall be transferred to the KO or designated representative, including the COR, upon completion of the contract period or last day of contract performance, whichever comes first. Such files are the property of the U.S. Government.

1.7.3. Physical Security. The Contractor shall be responsible for safeguarding all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured in accordance with AR 190-13, Army Physical Security Program. All contract personnel requiring physical access to a federal installation or facility shall comply with the access control procedures of that location.

Contract personnel requiring unescorted access to meet contract performance requirements on a DoD installation in the US shall be vetted by the installation/facility Provost Marshal/Directorate of Emergency Services/Security Office using the National Crime Information Center-Interstate Identification Index (commonly referred to as “NCIC-III”) and Terrorist Screening Database (commonly referred to as “TSDB”). Contract personnel shall comply with all personal identity verification requirements specified in installation/facility policies and procedures. Contract personnel who do not meet requirements for unescorted access to USACE facilities shall coordinate escorted access with the Government representative, as needed. Contract personnel who receive keys, access cards, or lock combinations that provide access to government-owned property shall comply with key and lock control procedures of the RA. The contractor shall sign a Contractor Visitor Group Security Agreement to protect classified information involved in performance under this contract or TO. The Agreement will outline responsibilities in the following areas: Contractor security supervision; Standard Practice Procedures; access, accountability, storage, and transmission of classified material; marking requirements; security education; personnel security clearances; reports; security checks;

security guidance; emergency protection; protection of government resources; DD Forms 254;

periodic security reviews. Escorting in classified and/or sensitive areas: In accordance with applicable regulations, all contract personnel who do not possess the appropriate security clearance or access privileges will be escorted in areas where they may be exposed to classified information or operations, sensitive information or activities, or restricted areas. The Contractor should refer to the specific access control procedures and policies of Fort Liberty.

These procedures and policies can be found in the Fort Liberty Installation Access Control Plan, which will be provided to the Contractor at the Post Award Conference by the COR.

1.7.3.1. Key Control. The Contractor shall include in the physical security section of the Contractor’s security program, and in the Contractor’s Quality Control Plan, a key control plan IAW applicable regulations, policies and directives ensuring keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The key control plan shall include requirements of AR 380-5 Army Information Security Program, Fort Liberty 380-5; FORSCOM Supplement 1 to AR 380-5; USARC 380-5, to include requirements for storing of classified materials. NOTE: All references to keys include key cards.

No keys issued to the Contractor by the Government shall be duplicated. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the COR.

1.7.3.1.1. In the event keys, other than the master keys, are lost or duplicated, the Contractor shall, upon direction of the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due

10 | P a g e the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.7.3.1.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than authorized Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor personnel to permit entrance of persons other than Contractor personnel engaged in the performance of assigned work in those areas, or personnel authorized entrance by the COR.

1.7.3.2. Lock Combinations. The Contractor shall include in the physical security section of the Contractor’s security program, and in the Contractor’s Quality Control Plan, methods of ensuring that lock combinations are not revealed to unauthorized persons. The Contractor shall change lock combinations when personnel having access to the combinations no longer have a need to know such combinations.

1.7.4. Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel.

1.8. Installation and Facility Access: Installation and Facility Access: Contractor personnel shall comply with all personal identity verification requirements as directed by DoD Directive 5200.46, Protection of Sensitive Compartmented Information (SCI), Headquarters Department of the Army (HQDA), and local policy.

1.8.1. Contractor personnel shall have a valid form of Government issued identification which satisfies the requirements to gain entry onto Fort Liberty. This requirement shall be met for the life of the contract.

1.8.2. Contractor personnel shall comply with applicable installation, facility, area commander installation and facility access, and local security policies and procedures. U.S. Army Fort Liberty – Physical Security Access Control. Personnel shall be aware of and comply with the requirements associated with Installation Access Control (IAC). The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

1.8.3. In addition, the Contractor shall provide the COR, an Initial Installation Pass Log three

(3) calendar days after contract award. At a minimum the log shall contain the following information: Contractor security supervision; Standard Practice Procedures; access, accountability, storage, and transmission of classified material; marking requirements;

security education; personnel security clearances; reports; security checks; security guidance; emergency protection; protection of government resources; DD Forms 254;

periodic security reviews. The log shall be updated as employees are added or removed;

submitted within five (5) days after any changes occur; and available at any time upon request by the KO or COR.

1.8.3.1. The Contractor shall collect installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office within five (5) days.

1.8.3.2. Upon termination or cancellation of this contract, the Contractor shall collect all https://home.army.mil/bragg/index.php/about/garrison/directorate-emergency-services/physical-security/physical-security-department-army-security-guards/access-control#:%7E:text=The%20application%20request%20form%20%28DES%20Form%20118%29%20for,mailbox%20using%20the%20approving%20authority%E2%80%99s%20government%20email%20account.

https://home.army.mil/bragg/index.php/about/garrison/directorate-emergency-services/physical-security/physical-security-department-army-security-guards/access-control#:%7E:text=The%20application%20request%20form%20%28DES%20Form%20118%29%20for,mailbox%20using%20the%20approving%20authority%E2%80%99s%20government%20email%20account.

11 | P a g e outstanding installation access passes and return them to the issuing office within five (5) days of the termination or cancellation of the contract.

1.8.3.3. In addition to the changes otherwise authorized by the changes clause of this contract, should the FPCON at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.9. Background Checks:

1.9.1. Access and General Protection/Security Policy and Procedures: Contractor personnel shall provide all information required for background checks to meet installation access requirements, as directed by the DoD Directive 5200.46, Protection of Sensitive Compartmented Information (SCI), Headquarters Department of the Army (HQDA), and/or local policy. Additionally, contractors must comply with all personal identity verification requirements specified in FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel. If the Force Protection Condition (FPCON) changes at any individual facility or installation, the Government may require adjustments in contractor security matters or processes. Upon Contract award and at personnel changes the Contractor shall provide the required information to the KO or COR within twenty-four (24) hours of the changes made.

1.9.1.1. To register and receive an AIE access control badge, contractors must complete and submit the Directorate of Emergency Services (DES) Form 118 to the Contracting Officer’s Representative (COR). Upon submission, a National Crime Information Center (NCIC) Level III background check will be conducted for each employee requesting access. Access to Fort Liberty will not be granted to employees with prior felonies or three (3) misdemeanors (excluding routine traffic violations) within the past five (5) years. Additionally, all contractor personnel must be U.S. citizens and legally eligible to work in the United States.

1.9.2. Contractor shall verify the employment eligibility of personnel assigned to this contract.

Contractor personnel shall comply with vetting requirements per AR 525-13 Antiterrorism.

1.9.2.1. Eligibility Verification for Employment. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility. The U.S. Department of Homeland Security is working to stop unauthorized employment. By using E-Verify to determine the employment eligibility of their employees, companies become part of the solution in addressing this problem. All U.S.

employers shall complete and retain a Form I-9 for everyone they hire for employment in the United States. E-verification includes U.S. citizens and noncitizens. On the form, the employer shall examine the employment eligibility and identity document(s) an employee presents to determine whether the document(s) reasonably appear to be genuine and relate to the individual and record the document information on the Form I-9. The list of acceptable documents can be found on the last page of the form. E-Verify is mandatory for employers with federal contracts or subcontracts that contain the Federal Acquisition Regulation E-Verify clause 52.222-54.

In accordance with applicable regulations, all contract personnel who do not possess the appropriate security clearance or access privileges will be escorted in areas where they may be exposed to classified information or operations, sensitive information or activities, or restricted areas.

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1.9.3 Sponsoring organizations or activities, such as the RA/COR, will be responsible for monitoring Contractor access by submitting a completed and approved Directorate of Emergency Services (DES) Form 118 to the Installation All American Visitors Control Center (VCC), detailing the contracted services to be performed, location of services, and duration of the contract. This action should occur prior to the commencement of the contract to ensure that all necessary access permissions are in place. Contractors requesting access for less than one

(1) year may receive an Army’s Automated Installation Entry (AIE) visitor card on a case-by-case basis, or a temporary vehicle pass for 90 days. Contractor cards will be issued for periods of one (1) to three (3) years depending on the terms of their contract. AIE card expirations may be updated to reflect a new contract period by resubmitting an approved DES Form 118 to the All American VCC. Renewed short-term passes shall be re-processed at the All American VCC.

1.10. Common Access Cards (CAC) and Other Badges.

1.10.1. CAC. N/A

1.10.2. Badges.

1.10.2.1. Government Issued Identification Badges. Badges shall always be visibly worn while performing work at a Government workplace and while attending government meetings or conferences. Unless otherwise specified in the contract. Contractor personnel shall wear their badges in a conspicuous place on the front of exterior clothing and above the waist, except when safety or health reasons prohibit such placement or when being used for computer access. Government issued access badges shall not be worn outside designated facilities where visible to the public.

1.10.2.2 Contractor Issued Identification Badges. The Contractor shall provide their personnel with an easily readable identification badge. The badge must include the employee’s name, the contractor’s company name, the functional area of assignment, and a recent color photograph of the employee. Companies with U.S. Government contracts will require their employees to wear these badges visibly when performing work at Government workplaces unless this would be impractical because of mission or safety considerations. The Contractor shall collect all ID Badges upon completion of the contract or termination of an employee. A listing of issued ID cards shall be furnished to the COR prior to the contract performance date and updated as needed to reflect Contractor personnel changes. Updates shall be provided to the COR no later than five (5) days after any new issuance or deletion of ID badges.

1.10.3. The Contractor shall comply with FAR Clause 52.204-9, Homeland Security Presidential Directive-12 (HSPD-12), Office of Management and Budget (OMB) guidance M-05-24, and Personal Identify Verification (PIV) of Federal Employees and Contractors (FIPS PUB) Number 201-3 (or their updated versions).

1.11. Occupational Safety and Health Act (OSHA) and Environment:

1.11.1. The Contractor shall perform work in a safe manner by Occupational Safety and Health Act (OSHA) and provide a verbal notification to the KO as soon as possible of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact.

1.11.2. The Contractor shall comply with all local, state, and Federal environmental and occupational safety laws, rules, and regulations. Any apparent conflict between compliance with

13 | P a g e such local, state, and Federal laws, rules and regulations, and compliance with the requirements of the contract shall be immediately brought to the attention of the KO and COR for final resolution. The Contractor shall notify the KO and COR in writing in addition to any verbal notification of such conflicts. The Contractor shall be liable for all fines, penalties, and costs which result from violations of, or failure to comply with, all such local state, or Federal laws, rules, and regulations. All unsafe acts or conditions fostered by the Contractor or Contractor personnel may be grounds for the KO or COR, to halt all Contractor performance with a commensurate deduction of monies due the Contractor until such unsafe conditions are corrected. The Contractor shall take due caution not to endanger personnel during performance of this contract. Upon discovery of any hazard such as, but not limited to, fire, or large fuel spill, the Contractor shall immediately notify the COR.

1.12. Contractor Personnel:

1.12.1. Requirements Applicable to all Contractor Personnel.

1.12.1.1. The Contractor shall be responsible for ensuring all personnel performing work under this contract possess and maintain current certifications as indicated in this PWS during the execution of this contract.

1.12.1.2. Contractor personnel performing work under this contract shall be U.S. citizens unless the provisions of AR 380-5 have been fully completed and approval has been granted by the Government for the non-U.S. citizen to perform the required support.

1.12.1.3. Contractor personnel performing work under this contract shall be able to read, write, speak, and understand the English language to effectively carry out all contract requirements.

They shall have a command of both the written and spoken English language to properly clearly, and effectively communicate in person or via electronic devices (i.e., telephone or Email) with co-workers, customers, and the public.

1.12.1.4. Appearance and Performance. It is essential that all Contractor personnel meet the highest standards of professionalism and personal integrity. Contractor personnel shall not perform work under the influence of alcohol, illegal prescribed drugs, or any other incapacitating agents. Contractor personnel shall be neatly groomed and dressed in business casual attire or business attire to always present a professional appearance.

1.12.1.4.1 Uniform. The Contractor shall provide each employee with a work uniform that clearly displays the company’s and the employee’s name. If a coat is to be worn, it must also display the same identification. Additionally, each employee shall be provided with a picture identification badge that includes, at a minimum, the employee’s name and the name of the Contractor’s firm. Contractor personnel shall always display the badge in plain view during the performance of this contract.

1.12.1.5. Conduct of Personnel. The KO may require the Contractor to remove from the job site any employee working under this contract for reasons of misconduct, security, or found to be under the influence of alcohol, drugs, or other incapacitating agents. Contractor personnel shall be subject to dismissal from the premises upon determination by the KO that such action is necessary in the interest of the Government. The removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement of providing sufficient personnel to perform the services required by this contract.

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1.12.2. Key Personnel. Key personnel shall not be added to or removed from the contract without express acknowledgement of the KO. Any changes to the working status of these key personnel shall be transmitted, in writing, to the KO and COR within ten (10) workdays of the proposed change. The Contractor shall promptly replace key personnel with personnel who possess qualifications equal to or better than that of the original employee if, for any reason, any of the key personnel become, or is expected to become, unavailable for work under this contract for a continuous period exceeding thirty (30) workdays. The Contractor shall replace all key personnel that are terminated or released from employment under this contract within ten (10) workdays of the termination.

1.12.2.1. The following employees are considered key personnel by the Government: Program Manager; Quality Control Manager; and Systems Administrator to include their alternates. The Contractor shall provide a Program Manager (PM) who shall be responsible for the performance of the work. The name of PM, and Alternate PM (APM) who shall act for the Contractor when the PM is absent, shall be designated in writing to the KO at the post award conference, The PM or APM shall have full authority to act for the Contractor on all contractual matters. The PM or APM shall be available between the hours of 7:30 AM to 4:30 PM, Monday through Friday, except federal holidays or when the government facility is closed for administrative reasons.

1.12.2.2. Qualifications for all Key Personnel

1.12.2.2.1. Program Manager (PM) and Alternate PM (APM): The PM shall meet or exceed the following minimum…