Attachment 0004 Instruction_Evaluation Criteria LM_v5.pdf

Instructions & Evaluation Criteria

Horizon and Workspace One Product Subscription Licenses and Software Support

Evaluation Criteria

Cover Sheet Revised: 14 January 2025

Request for Proposal (RFP) Number: W519TC-25-R-0018

Description of Services: Horizon and Workspace One Product Subscription Licenses and Software Support

Ordering Agency: Army Contracting Command – Rock Island (ACC-RI)

Ordering Agency Points of Contact (POCs):

Maria G. Baskovic, Contract Specialist: maria.g.baskovic.civ@army.mil;

Irene M. Kremer-Palmer, Contracting Officer: irene.m.kremer-palmer.civ@army.mil

NAICS code and Size Standard:

• 513210 Software Publishers.

• $47M Size Standard

*This Space Intentionally Left Blank* mailto:maria.g.baskovic.civ@army.mil mailto:irene.m.kremer-palmer.civ@army.mil

TABLE OF CONTENTS

TABLE OF CONTENTS

INSTRUCTIONS TO OFFEROR

L.1. GENERAL PROPOSAL INSTRUCTIONS

L.2. PREPARATION & ORGANIZATION

L.3. SUBMISSION FORMAT

L.3. 5. Table 1 – Volume Description Summary

L.4. VOLUME 1 – FACTOR 1 - DOCUMENTATION

L.5. VOLUME 2– FACTOR 2 - TECHNICAL CAPABILITY AND MANAGEMENT

APPROACH

L.6. VOLUME 3 – FACTOR 3 – PRICE

M.1. BASIS FOR INDEFINITE DELIVERY/INDEFINITE QUANTITY (ID/IQ) AWARD.

M.2. EVALUATION FACTORS

M.3. ACCEPTABLE/UNACCEPTABLE

M.4. EVALUATION APPROACH AND RATINGS

M.5. EVALUATION PROCESS

Instructions & Evaluation Criteria

Horizon and Workspace One Product Subscription Licenses and Software Support

Request for Proposal No. W519TC-25-R-0018

INSTRUCTIONS TO OFFEROR

52.212-1 Addendum

L.1. GENERAL PROPOSAL INSTRUCTIONS.

L.1.1 The Offeror's proposal, subject to the Submission, Modification, Revision and Withdrawal paragraph of FAR 52.212-1, Instructions to Offerors - Commercial Items, shall be submitted in the format and quantities as set forth below. All information necessary for the review and evaluation of a proposal is to be contained in the proposal volumes set forth below. Section M of the solicitation sets forth the evaluation criteria and delineates the Factors to be evaluated. The offeror's proposal, as required by this section, shall be evaluated as set forth in Section M of this solicitation. The Government will not assume the offeror possesses any capability, understanding, or commitment not specified in its proposal. It is an offeror's responsibility to submit a well- written proposal with adequately detailed information which clearly demonstrates an understanding of and the ability to comply with the RFP requirements to allow for a meaningful evaluation. The Government does not assume the duty to search for data to cure problems it finds in proposals.

Offerors are encouraged to examine the Instructions and Evaluation Criteria in its entirety, and ensure that its submission contains all necessary information, provides all required documentation, and is complete in all aspects. The Offeror’s submission shall be in accordance with (IAW) the instructions provided and shall not contain any classified information. Offeror’s submission shall be written in the English language.

Each Small Business Offeror may only submit one proposal. The United States Government (“Government”) will not reimburse the Offeror for costs incurred in association with the preparation of its proposal. The Offeror is expected to review the extent of information required and identify the areas to be addressed in the Request for Proposal (RFP) and of these Instructions and Evaluation Criteria. Clarity and completeness are essential. Data not submitted with the proposal, but submitted previously or presumed to be known, will not be considered as part of the proposal.

Proposals lacking information may be considered unacceptable and may be eliminated from further consideration.

L.2. PREPARATION & ORGANIZATION

L.2.1 Submission. Each Offeror shall submit only one unique submission that addresses all Government requirements outlined in the instructions and evaluation criteria. The Offeror’s submission shall consist of three volumes, as follows:

• Volume 1 – Factor 1: Documentation

Introduction/Submission Cover Letter Table of Contents Executed Instructions and Evaluation Criteria and Amendments Acknowledgement of Submission Amendment(s) Conflict of Interest SAM Representations and Certifications

• Volume 2 – Factor 2: Technical Capability and Management Approach

• Volume 3 – Factor 3: Price

Files shall not contain classified data. The use of hyperlinks in submissions is prohibited.

L.2.2 Electronic Submission. No facsimile submissions will be accepted.

Submissions shall be submitted electronically, per the following instruction:

All electronic submissions shall be delivered via electronic mail (email) to the Ordering Agency POCs:

Maria Baskovic, Contract Specialist, maria.g.baskovic.civ@army.mil Irene M. Kremer-Palmer, Contracting Officer: irene.m.kremer-palmer.civ@army.mil

L.2.3 Late Submissions. An Offeror’s submission received after the deadline will be considered late and will not be evaluated by the Government. An Offeror’s submission, modification(s), revision(s), or withdrawal will be IAW FAR 52.212-1. IAW FAR 52.212-1(f), Offerors are responsible for submitting offers, and any modifications, revisions, or withdrawals, so as to reach the Government office designated by the time specified in the Instructions and Evaluation Criteria - Instructions.

L.2.4 Communications.

• Formal Communications. The instructions and evaluation criteria, amendments, and other information will be made available on the SAM mailto:irene.m.kremer-palmer.civ@army.mil website (https://sam.gov). If issued, clarifications and evaluation notices will be provided via email.

• Instructions and Evaluation Criteria Amendment. If an amendment of the instructions and evaluation criteria is issued, the Offeror shall acknowledge it by signing each instruction and evaluation criteria Amendment Cover Sheet and including it in Volume 1 of its submission.

L.2.5 Instructions and Evaluation Criteria Questions. All questions shall be addressed to the designated Government POCs and submitted utilizing Attachment 0005, Horizon Question Template.xlsx,” grouped by instructions and evaluation criteria section, and make reference to the particular section/subsection number via website (preferred) or email no later than 23 December 2024, 10:00 AM Central Time (CT) / 11:00 AM Eastern Time (ET), using the email subject: “QUESTIONS: Instructions and Evaluation Criteria, RFP# W519TC-25-R-0018.” The Government is not obligated to provide responses to all questions submitted by Offerors but will consider them and incorporate changes into the Instructions and Evaluation Criteria, as the Government deems necessary in its sole discretion. The Government will post responses to questions on the website for review by all Offerors. Therefore, questions/comments shall not be marked with a restrictive legend and shall not include proprietary information. Only one set of questions shall be submitted by each Offeror.

Questions have been addressed; NO further questions are being accepted.

L.3. SUBMISSION FORMAT

This section specifies the format each Offeror shall use in preparing its proposal. The intent is not to restrict the manner in which proposals are prepared, but rather to ensure a certain degree of uniformity in proposal format for evaluation purposes. The proposal shall be prepared in a clear, legible, practical manner. Three (3) separate volumes shall be submitted. These volumes shall be self-contained and shall not be cross-referenced.

Proposals not structured IAW these instructions may be considered incomplete and may not be evaluated. The Government will not assume the duty to search for data or information to cure problems discovered in any proposal submitted. Offerors shall not specifically prepare samples or descriptive literature for submission with the proposal.

L.3.1. Page Layout. Each page is defined as one sheet, one side. Excess pages will be removed from the back of each volume and will NOT be read or evaluated. Page limits do not prohibit the Government from requesting additional supporting data. Pages must be 8.5" x 11, 12 Point font or greater, Arial font, single-spaced, typed in black on white background (black on white requirement does not apply to graphics, photos, etc., company stationery and logos are acceptable). Font requirements apply to bullets and other special text formatting. However, text within tables and graphics, provided the content is easily readable, may be no smaller than 8-point font. Tables (columns and/or rows) may include gray shading to allow for easy readability. For page header and footer text (page numbers, solicitation number, use or disclosure statement, etc.), may be no smaller than 8-point font.

https://sam.gov/

L.3.2. Proposal Organization. No classified material shall appear anywhere in the proposal. All proposal volumes shall include:

L.3.2.1 Proposal submission in response to this solicitation requires the executed signed copy of the solicitation, all amendments, and COMPLETE copies of Volumes 1 through 3. In addition, a fully redacted copy of Volume 2 shall be submitted along with the proposal. Information to be redacted should include, but is not limited to, all identifying information (e.g., Company name/Address/ Letterhead/contact info), redact all proposed personnel names or other names, and proprietary information not pertinent for evaluation. Except for the information removed or concealed, the redacted copy must be identical to the original offer, and the evaluation team must be able to view, search, copy and print the redacted copy without a password. The redacted copy is the copy the evaluation team will be utilizing for evaluation. This statement supersedes any other guidance regarding submission.

L.3.2.2 A complete proposal shall be submitted timely enough to ensure they are received by the due date and time. Contractors are responsible for verifying with the Contracting Officer and/or Contract Specialist to ensure that the proposal submitted has in fact been received. Failure to confirm receipt will result in the waiver of any argument of an offer being submitted timely. Any proposals, or partial proposals, received after the date and time set for submission may be considered late and treated as such.

L.3.2.3 Pricing volume files shall be in English utilizing Microsoft Office (Excel) or PDF format only. File types must be produced in Office 2007 or later, with a modern file type of .xlsx or PDF. Please do not submit pricing proposals in Word Format.

L.3.2.4 Each volume shall be organized and formatted so that an extensive search of the proposal is not necessary to perform an evaluation. Each volume shall contain a separate "Table of Contents" that identifies all paragraphs and subparagraphs covered within that volume of the proposal by paragraph and subparagraph number, title, and by page number, a list of tables, figures, etc. All computer files shall be virus checked prior to submission. Offerors may be held financially liable for damage caused to Government computer systems by any virus introduced during review of these submitted documents. Information not in its appropriate volume and not appropriately referenced may be assumed to have been omitted. Price proposal information shall not be included in the Technical Capability and Management Approach Proposal and the files shall not exceed the specified length regardless of the reason. Volumes shall not be cross-referenced.

Offerors shall not submit verbatim sections of the appendices to this Instructions and Evaluation Criteria as part of its proposal.

L.3.2.5 Proposal Limitation: Volume 2 shall not exceed 5 pages. Information provided in excess of this limitation will be removed and will not be considered in evaluation. Volume 3 for Price requires the Offeror to fill out the Price Matrix although an Offeror may submit support files to accompany its Volume 3 price; it shall be referenced "Volume 3 Cost Narrative." There are no page limits for Volume 3 Cost Narrative files. Volume 1 for Documentation does not have a page limit assigned to it Page limitations do not prohibit the Government from requesting additional supporting documentation.

L.3.3. Page Limit Does Not Include. The following areas have their own page limitations: an introduction (maximum of 5 pages), and table of contents (No page limit, the table of contents, should list all of the topics in order by page numbers). Page limits also do not include signed first page of the Instructions and Evaluation Criteria, signed first page of amendments, table of contents, indices, title pages, and section dividers/tables if they are inserted solely to provide ease to the reader in locating parts/sections of the proposal. Pages that contain any other information, i.e., diagrams, extraneous data, etc., will be counted in the page limit. Pages marked, “This page intentionally left blank” will not be counted. Anything else not specifically specified in this paragraph will be included in the page count.

L.3.4 Freedom of Information Act (FOIA). The Freedom of Information Act (FOIA) and its amendment have resulted in an increasing number of requests from outside the Government for copies of Offerors’ proposals and other documents submitted to federal agencies. If an Offeror’s submissions contain information that it believes should be withheld from such requestors under FOIA on the grounds that they contain trade secrets and commercial or financial information [5 USC 552(b)(4)], the Offeror should mark its submissions to indicate which information is proprietary and cannot be released, and mark its submission IAW FAR 52.215-1 (e):

(e) Restriction on disclosure and use of data. Offerors that include in their proposals data that they do not want disclosed to the public for any purpose, or used by the Government except for evaluation purposes, shall-

(1) Mark the title page with the following legend:

This proposal includes data that shall not be disclosed outside the

Government and shall not be duplicated, used, or disclosed-in whole or in part-for any purpose other than to evaluate this proposal. If, however, a contract is awarded to this offeror as a result of-or in connection with-the submission of this data, the Government shall have the right to duplicate, use, or disclose the data to the extent provided in the resulting contract. This restriction does not limit the Government's right to use information contained in this data if it is obtained from another source without restriction. The data subject to this restriction are contained in sheets [insert numbers or other identification of sheets]; and

(2) Mark each sheet of data it wishes to restrict with the following legend:

Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal.

L.3. 5. Table 1 – Volume Description Summary.

Volume No. / Title Reference File/Section

Name

File Format Maximum # of Pages

Volume 1: Documentation

L.4 Searchable

PDF

No page limit except for the Introduction/Submission Cover letter detailed below.

Introduction/Submission Cover Letter L.4.1 3 Pages

Table of Contents L.4.2

Executed Instructions and Evaluation Criteria and Amendments

L.4.3

Acknowledgement of Submission Amendment(s)

L.4.4 No Limitation

Conflict of Interest L.4.5

SAM Representations and Certifications

L.4.6

Proposal Due Date L.4.7

Volume 2 –Technical Capability and Management Approach

L.5 Searchable

PDF

Volume 3 – Price Proposal L.6 MS Excel Submit as required in Price Matrix – 5 Pages

*Graphics, photos, or scanned images may be included within the Searchable PDF. *

L.4. VOLUME 1 – FACTOR 1 -DOCUMENTATION.

L.4.1. Introduction/Submission Cover Letter. The Offeror’s introduction/submission cover letter shall clearly state the designated signee’s authorization and contact information (i.e., phone number, email). The Offeror’s submission shall be signed and submitted by an individual that has authority to enter into a contract based on the Offeror’s submission. The Offeror’s submission validity period shall be clearly stated in the introduction/submission cover letter. The Offeror’s submission shall be valid for a period of not less than 90 days from the required submission date.

L.4.2. Table of Contents. The Offeror shall include a list of titles and page numbers that depict what is all included in the submission package.

L.4.3. Executed Instructions and Evaluation Criteria and Amendments. The Offeror shall include all noted items within the Instructions and Evaluation Criteria and the requested supporting amendments.

L.4.4. Acknowledgement of Submission Amendment(s). The Offeror shall acknowledge, in writing, its receipt of any Solicitation Amendment(s) issued. [Note: This item is not required if no amendments are issued.]

L.4.5. Conflict of Interest. Any Offeror (or member of its team and/or Subcontractor) having a Conflict of Interest, as defined under FAR Part 9.5, must identify the conflict as soon as it is known and provide a recommended mitigation plan. For any potential conflicts of interest known by the Offeror at the time of submission, a mitigation plan shall be submitted in Volume 3 (no page limit). If no Conflict of Interest exists, the Offeror’s response shall state such.

L.4.6. Registration. The Offeror’s submission shall confirm that its registration in SAM is current and that all representations and certifications are accurate.

Representations and certifications shall confirm small business status for NAICS.

L.4.7. Proposal Due Date. All proposals pertaining to this Instructions and Evaluation Criteria shall be received via email no later than 24 January 2025, 10:00 AM Central Time (CT) / 11:00 AM Eastern Time (ET).

L.5. VOLUME 2– FACTOR 2 - TECHNICAL CAPABILITY AND MANAGEMENT

APPROACH.

L.5.1. Technical Capability. Reseller Authorization Confirmation

The Offeror shall provide documentation from Omnissa to confirm its authorization as a provider/reseller for all items listed in the Price Matrix Attachment 0001.

L.6. VOLUME 3 – FACTOR 3 – PRICE.

L.6.1 Offerors shall input the Proposal Date, Contractor Name, and Unique Entity ID (UEI) within the highlighted blue cells of Horizon Price Matrix Attachment 0001.

L.6.2 Attachment 0001 is an MS Excel file with certain locked cells that the Offeror may not unlock, unprotect, or change the Price Matrix. The Offeror’s proposal must include Attachment 0001 in the same Excel format (i.e., not a PDF). Please do not add headers/footers

L.6.3 In completing Attachment 0001, Horizon Price Matrix, the Offeror must comply with the instructions below. Failure to comply with these instructions may result in the Offeror’s proposal being removed from further consideration for award.

The Offeror shall populate all blue highlighted cells in the matrix.

a. “Summary” tab, The Offeror shall enter its proposed:

i. Offeror

ii. UEI#

iii. Proposal Date

b. “Product Break Down” tab, The Offeror shall enter its proposed:

i. Contractor’s Product Name, this shall crosswalk to the

Omnissa Catalog Products.

ii. Catalog Price, this shall crosswalk to the Omnissa Catalog rate.

L.6.4 In the event an offeror’s firm-fixed price is equal to zero dollars, the offeror shall input $0.00 and provide an explanation in their narrative for that CLIN.

L.6.5 Failure to input all highlighted blue cells and provide a narrative explanation within its price volume of any proposed zero dollars CLINs may render an offeror’s proposal incomplete and ineligible for award. These directions are not applicable to the blue cell labeled “Contractor Product Name” in column C.

L.6.6 Offerors shall input a Proposed Unit Price for all Products and corresponding Periods of Performance (Base, Ordering Period One, Ordering Period Two) for all highlighted blue cells within the Horizon Price Matrix Attachment 0001.

L.6.7 All prices proposed shall be stated in United States dollars and rounded to two decimal places. This shall also include escalation, as appropriate. All unit prices proposed will be fixed for the duration of the contract.

L.6.8 In accordance with FAR 15.402 and FAR 15.403-1, certified cost or pricing data is not required based on the fact that adequate competition is expected for this procurement. The Government anticipates receiving competitive proposals and using competition to determine that the proposed prices are fair and reasonable. If adequate competition is not received, the Government reserves the right to request data other than certified cost or pricing data to establish the reasonableness of the proposed prices after the receipt of proposals.

L.6.9 If an Offeror fails to submit unit prices for all items on the Price Matrix, the proposal may be considered unacceptable, and the Government may reject the proposal.

L.6.10 The Offeror shall submit a .pdf copy of its current Omnissa catalog, to include the unit price for each required product. The information provided in the “Product Break Down” tab shall be consistent with the information provided in the Offeror’s Omnissa catalog.

L.6.11 The Optional Surge CLIN is automatically calculated at 1.00% of each Total CLIN price and is an Optional CLIN. The Offeror shall not make any changes to the Optional Surge CLIN.

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EVALUATION CRITERIA

M.1. BASIS FOR INDEFINITE DELIVERY/INDEFINITE QUANTITY (ID/IQ) AWARD.

ACC-RI intends to award a single Firm Fixed Price (FFP) ID/IQ. The award will be made to a single, responsible small business Offeror with the lowest priced technically acceptable proposal, IAW Federal Acquisition Regulation (FAR) 15.101. Proposals will be evaluated for technical acceptability but will not be ranked using the non-price Factors. In order for an Offeror to be considered for award, the proposal must receive an “Acceptable” rating in the Technical Approach Factor. A proposal receiving a rating of “Unacceptable” in the Technical Approach Factor will not be eligible for award. The Government reserves the right to reject any or all proposals and make no award if such action is in the best interest of the Government. An award under this solicitation in no way obligates the Government to any additional funds or additional ordering periods.

M.1.1. The Government will first evaluate the lowest priced proposal. If the Government determines that this lowest priced proposal is technically acceptable, the Government intends to select that lowest priced proposal for award and not conduct any further proposal evaluations. If the lowest priced proposal is found technically unacceptable, the Government will evaluate the next lowest priced proposal. After review of the second proposal, the Government may make an award to that offeror or conduct exchanges with both offerors. Once the Government has begun exchanges, no further exchanges with the previous Offeror will normally occur, although the Contracting Officer reserves the right to do so if it is determined to be in the best interest of the Government. This process shall continue until an agreement is successfully reached and an IDIQ is awarded.

M.1.2. There are three (3) evaluation factors: Technical Capability, Cost/Price, and Documentation. Volume 1 (Documentation) will be reviewed for compliance with the RFP instructions. No rating will be assigned to this Volume. Instead, this Volume will result in a determination of whether the proposal is responsive or non-responsive. The Government will review the RFP and Instructions and Evaluation Criteria and amendments for accurate completion and applicable required signatures.

M.1.3. Offers are solicited on an “all or none” basis. Failure to submit an offer for all products, items, and quantities stated in the RFP may be cause for rejection of the offer.

M.1.4. Submissions will be evaluated based on the factors described in Sections M.4. and M.5. of this document.

M.1.5. The Government intends to award without exchanges or clarifications;

therefore, Offeror is strongly encouraged to submit its most competitive proposal and price in response to the RFP. The Contracting Officer reserves the right to contact offerors for clarification without opening exchanges.

M.1.6. All exchanges, if required, with Offerors will be accomplished through email.

M.1.7. Award will be made to the LPTA small business offeror that is responsible.

The Government reserves the right to award to other than the lowest priced Offeror if that Offeror is determined not to be responsible or is unable to accept an award. The Government reserves the right to make no award depending on the quality of the submissions, prices submitted, and availability of funds. This is a Lowest Price Technically Acceptable (LPTA) source selection. Award will be made to the lowest evaluated price of the quotes that meets the acceptability standards for the non-cost factors. The lowest priced quote will be evaluated for technical acceptability first. If determined not technically acceptable, it will be removed from competition and the next lowest priced quote will be evaluated for technical acceptability. This will continue until the lowest remaining price quote is determined technically acceptable. Once a quote is determined technically acceptable, then a determination of responsibility will be completed. If found responsible, evaluations will be closed, and award will be made.

M.1.8. The Government will determine responsibility by analyzing whether the contractor meets the standards set forth in FAR Subpart 9.1, Responsible Prospective Contractors. The Contracting Officer reserves the right to review and consider performance evaluations, integrity records, and other data obtained from other Government sources, such as the Federal Awardee Performance and Integrity Information System, the System for Award Management exclusions, and the Contractor Performance Assessment Reporting System. If the Government determines the LPTA Offeror non-responsible, the Government reserves the right to determine responsibility for the next LPTA Offeror, based on the Government’s evaluation, until a responsible LPTA Small Business Offeror is determined, and an IDIQ is awarded.

M.2. EVALUATION FACTORS.

Evaluation of the Offeror's proposal shall address each factor as it applies to the Price Matrix and Terms and Conditions. During evaluations of each proposal, the Government will assign a rating as “Acceptable” or “Unacceptable” for Factor 2. The Government will conduct its analysis by evaluating the information submitted by the Offeror in response to Section L for the following factors:

Volume 2 – Factor 2: Technical Capability and Management Approach

Volume 3 – Factor 3: Price

M.3. ACCEPTABLE/UNACCEPTABLE

M.3.1. Factor 1 – Documentation. Volume 1 will be reviewed for compliance with the RFP instructions. No rating will be assigned to this Volume. Instead, this Volume will result in a determination of whether the proposal is responsive or non-responsive.

M.3.2. Factor 2 – Technical Capability. Factor 2 will be rated on an Acceptable/Unacceptable basis. Factor 2 will be given one overall rating of acceptable versus unacceptable.

M.3.3. Factor 3 – Price. Analysis will be made on a Lowest Price Technically Acceptable analysis. Best value is expected to result from selection of the technically acceptable proposal with the lowest evaluated price.

M.3.4 Award will be made on the basis of the lowest evaluated price of proposals meeting or exceeding the acceptability standards for non-cost factors.

M.3.5 In order to be considered for award, the proposal must be rated as Acceptable in Factor 2. An Acceptable rating meets the requirements and indicates an adequate approach and understanding of the requirements, and risk of unsuccessful performance is no worse than moderate. A rating of Unacceptable in any single factor will render the proposal Unacceptable and ineligible for award.

M.4. EVALUATION APPROACH AND RATINGS.

M.4.1 All proposals shall be evaluated by the Evaluation/Source Selection Team.

M.4.2 Evaluation Ratings. The Government will evaluate Factor 2 – Technical Capability Requirements as Acceptable or Unacceptable, defined as follows:

TECHNICAL ACCEPTABLE/UNACCEPTABLE RATINGS

Rating Definition Acceptable Proposal meets the requirements of the solicitation.

Unacceptable Proposal does not meet the requirements of the solicitation.

M.5. EVALUATION PROCESS.

The Government will conduct its analysis by evaluating the information submitted by the Offeror in response to the RFP. The Government will first ensure that all proposals received by the PCO, or designee were received no later than the hour and date given in the RFP and that each offeror has submitted all of the required information in the quantities and format specified in the RFP. The Government will evaluate the offeror’s technical approach to determine the extent to which it meets or exceeds the requirement. If the offeror’s proposal is determined to be Unacceptable it will not be further evaluated, and the offeror will be ineligible for award.

M.5.1 Volume 1 – Factor 1 –Documentation.

Any supporting documentation included within Volume 1 will be reviewed and considered part of the proposal. Volume 1 will be reviewed for compliance with the RFP instructions. No rating will be assigned to this Volume. Instead, this Volume will result in a determination of whether the proposal is responsive or non-responsive

M.5.2 Volume 2 – Factor 2 – Technical Capability and Management Approach.

The Offeror’s technical capability and management approach will be evaluated on the acceptability of the Offeror to clearly demonstrate the following:

Reseller Authorization Confirmation, Standard of Proof: The offeror provided the information required by the instructions to Offerors, which demonstrates that the offeror is an authorized reseller of all items listed in the price matrix, Attachment 0001.

M.5.3 Volume 3 – Factor 3 – Price.

M.5.3.1 The Government will evaluate the Total Evaluated Price based on the proposed Unit Price proposed in Attachment 0001, Horizon Price Matrix. The Government reserves the right to deem an Offeror’s/Company’s proposal unacceptable if the proposed Unit Prices are higher than the established maximum rates in the Offeror’s Omnissa Price Catalog.

M.5.3.2 Total Evaluated Price: The Total Evaluated Price will be derived from Attachment 0001, Horizon Price Matrix. The total Evaluated Price is identified as “Total Evaluated Price” in the “Summary” tab of Attachment 0001, Horizon Price Matrix.

The Total for each CLIN (X001) for the Base Period, Ordering Period One, and Ordering Period Two is the sum of each Product Total for that CLIN. The Product Totals for each CLIN is calculated by multiplying the Quantity by the Proposed Unit Price for each Product.

The Total for the Optional Surge CLIN X002 is calculated by multiplying CLIN X001’s total amount found on the “Summary” tab by 1% for the Base Period, Ordering Period One, and Ordering Period Two.

The Quantity Total and Product Total for each CLIN is then populated into its “Summary” tab for its respective CLIN QTY and FFP Total.

CLIN X002 Surge, is optional. The Optional Surge CLIN can be exercised at any time upon the need for additional products in the Base Period, Ordering Period One, and Ordering Period Two.

The Optional Surge CLIN can be used to acquire any additional products listed on the Price Matrix as needed but shall not exceed the Optional Surge CLIN total ceiling amount in each ordering period. The Government is not obligated to activate the optional surge CLIN.

The Total Evaluated Price is the calculated result of summing of the totals from all CLINs (CLIN X001 – X002).

M.5.3.3 Price Analysis: The Government will use the proposal analysis techniques in FAR 15.404-1 to determine price reasonableness. The Government anticipates receiving competitive proposals and using adequate price competition to determine whether the proposed prices are fair and reasonable but reserves the right to require the submission of any data (e.g., other than certified cost or pricing data) necessary to establish the price reasonableness of a proposal.

M.5.3.4 Unbalanced Pricing: The Government will evaluate proposals to identify any unbalanced pricing between labor rates and ordering periods, as applicable.

Unbalanced pricing exists when, despite an acceptable total evaluated price, the price of one or more contract line item (CLINs) is significantly over or understated, as indicated by the application of cost or price analysis techniques. In accordance with FAR 15.404-1(g), the Government may pose an unacceptable risk to the Government.

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