25-73029-000_Addendum_1_Q_A_Responses.pdf
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- Solicitation number
- 06A3272
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This is an Addendum 1 Question and Answer document issued by the Department of State Hospitals (DSH) in response to a Request for Information (RFI) 25-73029-000 for Patient Safety Organization (PSO) Membership and Services. The document clarifies procurement requirements for five DSH hospitals—DSH-Atascadero, DSH-Coalinga, DSH-Metropolitan, DSH-Napa, and DSH-Patton—which will submit patient safety data to the selected PSO. DSH-Sacramento, the headquarters facility, does not hold patients and will not participate in data submission. The RFI seeks PSO services only, not other Press Ganey solutions. In-person services in California are not required as part of the scope of work. The document confirms that DSH currently maintains an existing PSO contract, with Dr. Christy Mulkerin (Assistant Medical Director) overseeing PSO operations and contract management, and Jessica D'Braunstein (Deputy Director of the Statewide Quality Improvement Division) overseeing broader safety initiatives.
The addendum addresses staffing and qualification requirements, confirming that a forensic psychiatrist is not mandatory for organizations submitting PSO responses. The document also clarifies a discrepancy regarding hospital count, explaining that the DSH website lists six facilities but only five are active patient-care hospitals. Additionally, the procurement guidance specifies that PSOs responding to the RFI should provide aggregate data rather than individual event information in their responses, addressing confidentiality concerns. No specific pricing terms, set-asides, or funding amounts are identified in this clarification document, as its primary purpose is to address technical and operational questions from potential bidders.
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“Caring Today for a Safe and Healthy Tomorrow” Rev. (11/2018)
RFI 25-73029-000
Patient Safety Organization (PSO) Membership and Services P
Procurement and Contract Services Section 1215 O Street, MS-1 Sacramento, California 95814 www.dsh.ca.gov
March 11,2026
Request for Information 25-73029-000
Patient Safety Organization (PSO) Membership and Services
The Department of State Hospitals (DSH) has received questions regarding rate submittal and is issuing this notice to effectively answer all questions.
1. QUESTIONS AND ANSWERS:
Question 1: 1. How many hospitals and ambulatory sites will be submitting data to the PSO?
Answer 1: 5 Department of State Hospitals (DSH) hospitals will be submitting data to the
PSO (DSH-Atascadero, DSH-Coalinga, DSH-Metropolitan, DSH-Napa, and DSH- Patton). DSH-Sacramento is the DSH headquarters and does not hold any patients. No ambulatory sites will be submitting data to the PSO
Question 2: 2. Are there other solutions of interest?
Answer 2: We are not aware of all Press Ganey solutions offered, but for now we only wish to know about the PSO services provided.
Question 3: Are you part of a PSO today?
Answer 3: Yes.
Question 4: Is there a quality/safety leader that oversees safety initiatives?
Answer 4: Dr. Christy Mulkerin, DSH Assistant Medical Director, oversees the PSO contract and PSES activities, while Jessica D’Braunstein is the Deputy Director of the Statewide Quality Improvement Division, which oversees safety initiatives.
Question 5: Does DSH have an A/E staffing/position setup for us to use/align with?
Answer 5: Please see response to question #3.
Question 6: Is there a serious safety event or workforce system?
Answer 6: DSH-Sacramento is the Department of State Hospitals headquarters and does not hold any patients.
http://www.dsh.ca.gov/
“Caring Today for a Safe and Healthy Tomorrow” Rev. (11/2018)
RFI 25-73029-000
Patient Safety Organization (PSO) Membership and Services P
Question 7: The solicitation states that the DSH has five hospitals statewide. However, the DSH website lists 6 hospitals. Can you please confirm which hospitals we should include in our response?
Answer 7: DSH-Sacramento is the Department of State Hospitals headquarters and does not hold any patients.
Question 8: Would any in-person services in California be included in the work and therefore should be included in the pricing?
Answer 8: In-person services in California will not be required.
Question 9: Is a forensic psychiatrist required to be on the staff of the submitting organization for the RFI response?
Answer 9: No, a forensic psychiatrist is not required to be on staff for any PSO submitting a response to this RFI, it is optional.
Question 10: Most PSOs will not have permission from their PSO clients to publicly share any lessons learned or other information that would not be confidential.
Answer 10: In the RFI, we meant aggregate data, not individual events, our apologies for any confusion this may have caused.
END OF DOCUMENT
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