25-2592 HealthWest Security Services Pre-Bid Meeting Minutes.pdf

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Attached to
HealthWest Security Services
Solicitation number
25-2592
Issued by
Muskegon County, Michigan

About this file

The document is a pre-bid meeting minutes for the HealthWest Security Services contract (Bid No. 25-2592) hosted by Muskegon County, Michigan on Tuesday, June 24, 2025. The procurement seeks an external security services provider for the HealthWest Department, which has previously managed security internally but now requires professional assistance. The mandatory pre-bid meeting was attended by HealthWest staff and representatives from five security companies: Cerberus Security, A1 Security, DK Security, Universal Protection Service (Allied Universal), and Sterling Security Services. Proposals are due on Tuesday, July 15, 2025, at 10:00 AM through the Bidnet portal, with questions accepted until Tuesday, July 8, 2025, at 2:00 PM.

The evaluation criteria will focus on the bidders' relevant experience working with mental health organizations, organizational capability including contingency planning and local support, and data security expertise. The county will rank qualification proposals and negotiate with the highest-ranked vendor on price and contract details. Key requirements include complete form submission, insurance compliance (to be approved by Risk Management), and providing detailed recommendations for staffing during operational hours. The county is seeking guidance from bidders on optimal security staffing based on a building walk-through, indicating flexibility in defining the specific security service requirements.

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25-2592 HealthWest Security Services.pdf PDF
W9 BLANK.pdf PDF
25-2592 HealthWest Security Services Addendum #1.docx DOCX document

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Text version

HealthWest Security Services Pre-Bid Meeting

25-2592 Tuesday, June 24, 2025 at 10:00 AM

1.) INTRODUCTIONS/WELCOME – This Pre-Bid Meeting is mandatory, please be sure to sign in since bids will only be accepted from companies whose names are on the list.

IN ATTENDANCE FOR HEALTHWEST – COUNTY OF MUSKEGON

Bandy Carlson, Chief Financial Officer

Kristi Chittenden, Chief Information Officer

Nick Brown, Property Supervisor

Patti Raider, Senior Procurement Analyst

Bryce Bohrmann, Fiscal Analyst

BUSINESSES REPRESENTED:

Cerberus Security

A1 Security

DK Security

Universal Protection Service, LLC dba Allied Universal Security Services

Sterling Security Services

2.) IMPORTANT DATES

Proposals are due Tuesday, July 15, 2025 at 10:00 AM through the Bidnet portal.

• No Late Bids will be accepted.

• To deliver a physical bid package, please call 231-724-6117 for directions/appointment.

• A public Opening will be held online through Zoom.

Questions are due through the Bidnet portal or the Purchasing email:

bids@co.muskegon.mi.us by Tuesday, July 8, 2025 at 2:00 PM

Answers will be posted in the form of an addendum no later than the end of the business day on Thursday, July 10, 2025.

3.) COUNTY REQUIREMENTS OR ISSUES

COMPLETE FORMS – All forms must be filled out completely. Incomplete forms may indicate a bidder as non-responsive.

INSURANCE - See page 21 of proposal packet for insurance information. The Awarded vendor must have their insurance forms turned in and approved by Risk Management before start of work.

EVALUATION CRITERIA

• Fully complete all general forms contained in this solicitation.

• Provide evidence showing that the respondent met each of the requirements in the Scope of Work.

• Further:

• Relevant Experience – Working with mental Health Organizations

• Organizational Capability – structure, including contingency planning and local support

• Data Security Expertise – Demonstrated experience in data protection and threat prevention strategies

Once the Qualification Proposals are ranked, the evaluation team will reach out to the highest ranked vendor to negotiate price/cost and contract details. If an agreement cannot be reached, the team will move on to the next in line based on the scoring of Qualifications.

4.) INTRODUCTION TO PROJECT/ PROJECT INFORMATION

Brandy Carlson read through the Scope of work as published in 25-2592 HealthWest Security

Services.

Q. Is this the first engagement with an outside company?

Yes, this has been handled by staff internally – but it is becoming too difficult for staff to handle within current schedules. This is our first outreach for an external company.

Q. Have we discussed the number of staff “On Duty” during Hours of Operation?

We are looking to the expertise and asking for your guidance and suggestions after seeing the two lobbies and the walk-through of the building. Please add that into your Qualifications Proposal.

The Sign-In Sheet from the meeting is attached.

File details come from the government source that posted it. Updated .