25-017 JEFO USMA Qualtrics - Final for Redaction_Redacted.pdf

This is a Justification Review Document for Exception to Fair Opportunity for the procurement of Qualtrics Design XM Software Subscription Licenses and Support Services by the U.S. Army Contracting Command - Rock Island for the United States Military Academy (USMA). The procurement is being made under FAR 16.505(b)(2)(i)(B) authority through Carahsoft Technology Corporation via the CHESS ITES-SW2 Contract W52P1J-20-D-0042.

The document justifies sole-source procurement based on USMA's requirement for a FedRAMP Moderate-authorized survey platform to conduct research and assessments. Qualtrics is identified as the only FedRAMP Moderate-accredited enterprise survey platform available through mandatory Army contract vehicles. The software will support USMA's research mission including cadet development tracking, climate assessments, academic program evaluation, and handling sensitive data (PII, CUI, HSR). Key capabilities include robust survey design, advanced data analysis, secure data storage, and seamless integration with USMA's IT infrastructure. The procurement was approved on February 27, 2025 by the Competition Advocate Rachel M. Phelps, with Ward N. Robinson serving as the Contracting Officer.