24Q0025_ATTCH3_ARS_050124.pdf

Revised Section 508 Standards Contract Language Template

Instructions: When purchasing IT products or services, insert the following language into your procurement documentation (e.g., Statement of Work). NOTE: You must obtain authorization for any claimed 508 exceptions before you issue your solicitation.

IT Accessibility Requirements

Section 508 of the Rehabilitation Act, as amended by the Workforce Investment Act of 1998 (P.L. 105-220) requires that when Federal agencies develop, procure, maintain, or use information and communication technology (ICT), it shall be accessible to people with disabilities. Federal employees and members of the public who have disabilities must have access to, and use of, information and data that is comparable to people without disabilities.

1. Products, platforms and services delivered as part of this work statement that are ICT, or contain ICT, must conform to the Revised 508 Standards, which are located at 36 C.F.R. § 1194.1 & Apps. A, C & D, and available at https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines

Item that contains ICT: [Insert product name]

Applicable Functional Performance Criteria: All functional performance criteria apply when using an alternative design or technology that achieves substantially equivalent or greater accessibility and usability by individuals with disabilities, than would be provided by conformance to one or more of the requirements in Chapters 4-6 of the Revised 508 Standards, or when Chapters 4-6 do not address one or more functions of ICT.

Applicable requirements for software features and components: All WCAG Level AA Success Criteria, 502 Interoperability with Assistive Technology, 503 Application

Applicable requirements for hardware features and components: All requirements apply

Applicable support services and documentation: All requirements apply

Instructions: The following instructions will help vendors properly document how their proposed solution addresses the Section 508 requirements outlined in the previous section. Vendors should include this documentation with their proposal. When explaining how potential offerors should respond to the solicitation, include these instructions. Caution: These instructions are not 508 requirements, evaluation factors, or acceptance criteria.

Instructions to Offerors

1. Provide an Accessibility Conformance Report (ACR) for each commercially available Information and Communication Technology (ICT) item offered through this contract. Create the ACR using the Voluntary Product Accessibility Template Version 2.1 or later, located at https://www.itic.org/policy/accessibility/vpat. Complete each ACR in accordance with the instructions provided in the VPAT template. Each ACR must address the applicable Section 508 requirements referenced in the Work Statement. Each ACR shall state exactly how the ICT meets the applicable standards in the remarks/explanations column, or through additional narrative. All "Not Applicable" (N/A) responses must be explained in the remarks/explanations column or through additional narrative. Address each standard individually and with specificity, and clarify whether conformance is achieved throughout the entire ICT Item (for example - user functionality, administrator functionality, and reporting), or only in limited areas of the ICT Item. Provide a description of the evaluation methods used to support Section 508 conformance claims. The agency reserves the right, prior to making an award decision, to perform testing on some or all of the Offeror’s proposed ICT items to validate Section 508 conformance claims made in the ACR.

2. Describe your approach to incorporating universal design principles to ensure ICT products or services are designed to support disabled users.

3. Describe plans for features that do not fully conform to the Section 508 Standards.

4. Describe "typical" user scenarios and tasks, including individuals with disabilities, to ensure fair and accurate accessibility testing of the ICT product or service being offered.

Instructions: Insert the following language into the Acceptance Criteria section of the solicitation.

Acceptance Criteria

1. Prior to acceptance, the government reserves the right to perform testing on required ICT items to validate the offeror’s Section 508 conformance claims. If the government determines that Section 508 conformance claims provided by the offeror represent a higher level of conformance than what is actually provided to the agency, the government shall, at its option, require the offeror to remediate the item to align with the offeror’s original Section 508 conformance claims prior to acceptance.

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Call (Contact/Help Desk) Center Services ICT Accessibility Requirements Statement per the Revised Section 508 of the Rehabilitation Act

ICT Support and Services

Technical Criteria:

E208.1 General -

Where an agency provides support documentation or services for ICT, such documentation and services shall conform to the requirements in Chapter 6.

E601.1 Scope -

The technical requirements in Chapter 6 shall apply to ICT support documentation and services where required by 508 Chapter 2 (Scoping Requirements), 255 Chapter 2 (Scoping Requirements), and where otherwise referenced in any other chapter of the Revised 508 Standards or Revised 255 Guidelines.

E602.1 General -

Documentation that supports the use of ICT shall conform to 602.

E602.2 Accessibility and Compatibility Features -

Documentation shall list and explain how to use the accessibility and compatibility features required by Chapters 4 and 5. Documentation shall include accessibility features that are built-in and accessibility features that provide compatibility with assistive technology.

E602.3 Electronic Support Documentation -

Documentation in electronic format, including Web-based self-service support, shall conform to Level A and Level AA Success Criteria and Conformance Requirements in WCAG 2.0 (incorporated by reference, see 702.10.1).

E602.4 Alternate Formats for Non-Electronic Support Documentation -

Where support documentation is only provided in non-electronic formats, alternate formats usable by individuals with disabilities shall be provided upon request.

E602.3 Electronic Support Documentation -

An official website of the United States government Here’s how you know https://www.section508.gov/ https://www.section508.gov/ict-accessibility#e208_1_general https://www.section508.gov/ict-accessibility#e208_1_general https://www.section508.gov/ict-accessibility#e602_1_general https://www.section508.gov/ict-accessibility#e602_1_general https://www.section508.gov/ict-accessibility#e602_3__e602_4 https://www.section508.gov/ict-accessibility#e602_3__e602_4

Documentation in electronic format, including Web-based self-service support, shall conform to Level A and Level AA Success Criteria and Conformance Requirements in WCAG 2.0 (incorporated by reference, see 702.10.1).

E602.4 Alternate Formats for Non-Electronic Support Documentation -

Where support documentation is only provided in non-electronic formats, alternate formats usable by individuals with disabilities shall be provided upon request.

E603.1 General -

ICT support services including, but not limited to, help desks, call centers, training services, and automated self-service technical support, shall conform to 603.

E603.2 Information on Accessibility and Compatibility Features -

ICT support services shall include information on the accessibility and compatibility features required by 602.2.

E603.3 Accommodation of Communication Needs -

Support services shall be provided directly to the user or through a referral to a point of contact. Such ICT support services shall accommodate the communication needs of individuals with disabilities.

Functional Performance Criteria:

301.1 Scope - The requirements of Chapter 3 shall apply to ICT where required by 508 Chapter 2 (Scoping Requirements), 255 Chapter 2 (Scoping Requirements), and where otherwise referenced in any other chapter of the Revised 508 Standards or Revised 255 Guidelines.

302.1 Without Vision - Where a visual mode of operation is provided, ICT shall provide at least one mode of operation that does not require user vision.

302.2 With Limited Vision - Where a visual mode of operation is provided, ICT shall provide at least one mode of operation that enables users to make use of limited vision.

302.3 Without Perception of Color - Where a visual mode of operation is provided, ICT shall provide at least one visual mode of operation that does not require user perception of color.

302.4 Without Hearing - Where an audible mode of operation is provided, ICT shall provide at least one mode of operation that does not require user hearing.

302.5 With Limited Hearing - Where an audible mode of operation is provided, ICT shall provide at least one mode of operation that enables users to make use of limited hearing.

302.6 Without Speech - Where speech is used for input, control, or operation, ICT shall provide at least one mode of operation that does not require user speech.

302.7 With Limited Manipulation - Where a manual mode of operation is provided, ICT shall provide at least one mode of operation that does not require fine motor control or simultaneous manual operations.

302.8 With Limited Reach and Strength - Where a manual mode of operation is provided, ICT shall provide at least one mode of operation that is operable with limited reach and limited https://www.section508.gov/ict-accessibility#e602_3__e602_4 https://www.section508.gov/ict-accessibility#e603_1__e603_2__e603_3 https://www.section508.gov/ict-accessibility#e603_1__e603_2__e603_3 https://www.section508.gov/ict-accessibility#e603_1__e603_2__e603_3 https://www.section508.gov/ict-accessibility#e301_1 https://www.section508.gov/ict-accessibility#e302_1 https://www.section508.gov/ict-accessibility#e302_1 https://www.section508.gov/ict-accessibility#e302_1 https://www.section508.gov/ict-accessibility#e302_1 https://www.section508.gov/ict-accessibility#e302_1 https://www.section508.gov/ict-accessibility#e302_1 https://www.section508.gov/ict-accessibility#e302_1 https://www.section508.gov/ict-accessibility#e302_1 strength.

302.9 With Limited Language, Cognitive, and Learning Abilities - ICT shall provide features making its use by individuals with limited cognitive, language, and learning abilities simpler and easier.

Instructions

The Accessibility Requirements Report should be incorporated into the solicitation requirements document (SOO, SOW, PWS, etc.). Please go to the Revised 508 Standards Toolkit (https://section508.gov/manage/program-roadmap) for further information on the procurement process.

Government-wide Initiatives

Digital Strategy

Plain Language

US Web Design System

CIO Council Accessibility Community of Practice (ACOP)

Organization

About Us

Contact Us

Contributors

Tools

ART

SRT

Developer Guide

DigitalDashboard.gov

Analytics.usa.gov

Resources

Glossary

Website Policies

Find Your Section 508 Program Manager

Join the Community(Listserv) https://www.section508.gov/ict-accessibility#e302_1 https://www.section508.gov/manage/program-roadmap https://www.gsa.gov/technology/government-it-initiatives/digital-strategy https://www.plainlanguage.gov/ https://designsystem.digital.gov/ https://www.cio.gov/about/members-and-leadership/accessibility-cop/ https://www.section508.gov/about-us/ https://www.section508.gov/contact-us/ https://www.section508.gov/contributors/ https://www.section508.gov/art/ https://www.section508.gov/buy/solicitation-review-tool https://www.section508.gov/content/guide-accessible-web-design-development https://digitaldashboard.gov/ https://analytics.usa.gov/ https://www.section508.gov/content/glossary https://www.section508.gov/website-policies https://www.section508.gov/tools/program-manager-listing/ https://www.section508.gov/manage/join-the-508-community/

Section508.gov An official website of the General Services Administration

About GSA

Accessibility support

FOIA requests

No FEAR Act data

Office of the Inspector General

Performance reports

Privacy policy

Looking for U.S. government information and services?

Visit USA.gov https://gsa.gov/ https://www.gsa.gov/ https://www.gsa.gov/about-us https://www.gsa.gov/website-information/accessibility-aids https://www.gsa.gov/reference/freedom-of-information-act-foia https://www.gsa.gov/reference/civil-rights-programs/notification-and-federal-employee-antidiscrimination-and-retaliation-act-of-2002 https://www.gsaig.gov/ https://www.gsa.gov/reference/reports/budget-performance https://www.gsa.gov/website-information/website-policies https://www.usa.gov/

Cloud Computing ICT Accessibility Requirements Statement per the Revised Section 508 of the Rehabilitation Act

Electronic Content

Technical Criteria:

E205.1 General -

Electronic content shall comply with E205.

E205.2 Public Facing -

Electronic content that is public facing shall conform to the accessibility requirements specified in E205.4.

602 Support Documentation

603 Support Services

302 Functional Performance Criteria

Software

Exceptions:

E207.1 General -

Software that is assistive technology and that supports the accessibility services of the platform shall not be required to conform to the requirements in Chapter 5.

E207.2 WCAG Conformance -

Software that is assistive technology and that supports the accessibility services of the platform shall not be required to conform to E207.2.

Non-web software shall not be required to conform to the following four Success Criteria in WCAG 2.0: 2.4.1 Bypass Blocks; 2.4.5 Multiple Ways; 3.2.3 Consistent Navigation; and

3.2.4 Consistent Identification.

Non-Web software shall not be required to conform to Conformance Requirement 3 Complete Processes in WCAG 2.0.

An official website of the United States government Here’s how you know https://www.section508.gov/ https://www.section508.gov/ict-accessibility#e205_1_general https://www.section508.gov/ict-accessibility#e205_2_public_facing https://www.section508.gov/ict-accessibility#602__603__302 https://www.section508.gov/ict-accessibility#602__603__302 https://www.section508.gov/ict-accessibility#602__603__302 https://www.section508.gov/ict-accessibility#e207_1_exception https://www.section508.gov/ict-accessibility#e207_2_exception

Functional Performance Criteria:

301.1 Scope - The requirements of Chapter 3 shall apply to ICT where required by 508 Chapter 2 (Scoping Requirements), 255 Chapter 2 (Scoping Requirements), and where otherwise referenced in any other chapter of the Revised 508 Standards or Revised 255 Guidelines.

302.1 Without Vision - Where a visual mode of operation is provided, ICT shall provide at least one mode of operation that does not require user vision.

302.2 With Limited Vision - Where a visual mode of operation is provided, ICT shall provide at least one mode of operation that enables users to make use of limited vision.

302.3 Without Perception of Color - Where a visual mode of operation is provided, ICT shall provide at least one visual mode of operation that does not require user perception of color.

302.4 Without Hearing - Where an audible mode of operation is provided, ICT shall provide at least one mode of operation that does not require user hearing.

302.5 With Limited Hearing - Where an audible mode of operation is provided, ICT shall provide at least one mode of operation that enables users to make use of limited hearing.

302.6 Without Speech - Where speech is used for input, control, or operation, ICT shall provide at least one mode of operation that does not require user speech.

302.7 With Limited Manipulation - Where a manual mode of operation is provided, ICT shall provide at least one mode of operation that does not require fine motor control or simultaneous manual operations.

302.8 With Limited Reach and Strength - Where a manual mode of operation is provided, ICT shall provide at least one mode of operation that is operable with limited reach and limited strength.

302.9 With Limited Language, Cognitive, and Learning Abilities - ICT shall provide features making its use by individuals with limited cognitive, language, and learning abilities simpler and easier.

Instructions

The Accessibility Requirements Report should be incorporated into the solicitation requirements document (SOO, SOW, PWS, etc.). Please go to the Revised 508 Standards Toolkit (https://section508.gov/manage/program-roadmap) for further information on the procurement process.

Government-wide Initiatives

Digital Strategy

Plain Language

US Web Design System

CIO Council Accessibility Community of Practice (ACOP) https://www.section508.gov/ict-accessibility#e301_1 https://www.section508.gov/ict-accessibility#e302_1 https://www.section508.gov/ict-accessibility#e302_1 https://www.section508.gov/ict-accessibility#e302_1 https://www.section508.gov/ict-accessibility#e302_1 https://www.section508.gov/ict-accessibility#e302_1 https://www.section508.gov/ict-accessibility#e302_1 https://www.section508.gov/ict-accessibility#e302_1 https://www.section508.gov/ict-accessibility#e302_1 https://www.section508.gov/ict-accessibility#e302_1 https://www.section508.gov/manage/program-roadmap https://www.gsa.gov/technology/government-it-initiatives/digital-strategy https://www.plainlanguage.gov/ https://designsystem.digital.gov/ https://www.cio.gov/about/members-and-leadership/accessibility-cop/

About GSA

Accessibility support

FOIA requests

No FEAR Act data

Office of the Inspector General

Performance reports

Privacy policy

Organization

About Us

Contact Us

Contributors

Tools

ART

SRT

Developer Guide

DigitalDashboard.gov

Analytics.usa.gov

Resources

Glossary

Website Policies

Find Your Section 508 Program Manager

Join the Community(Listserv) https://gsa.gov/ https://www.gsa.gov/ https://www.gsa.gov/about-us https://www.gsa.gov/website-information/accessibility-aids https://www.gsa.gov/reference/freedom-of-information-act-foia https://www.gsa.gov/reference/civil-rights-programs/notification-and-federal-employee-antidiscrimination-and-retaliation-act-of-2002 https://www.gsaig.gov/ https://www.gsa.gov/reference/reports/budget-performance https://www.gsa.gov/website-information/website-policies https://www.section508.gov/about-us/ https://www.section508.gov/contact-us/ https://www.section508.gov/contributors/ https://www.section508.gov/art/ https://www.section508.gov/buy/solicitation-review-tool https://www.section508.gov/content/guide-accessible-web-design-development https://digitaldashboard.gov/ https://analytics.usa.gov/ https://www.section508.gov/content/glossary https://www.section508.gov/website-policies

Looking for U.S. government information and services?

Visit USA.gov

Video Teleconferencing ICT Accessibility Requirements Statement per the Revised Section 508 of the Rehabilitation Act

General Exceptions

Technical Criteria:

E207.1 General -

Where components of ICT are software and transmit information or have a user interface, such components shall conform to E207 and the requirements in Chapter 5

E207.2 WCAG Conformance -

User interface components, as well as the content of platforms and applications, shall conform to Level A and Level AA Success Criteria and Conformance Requirements in WCAG 2.0 (incorporated by reference, see 702.10.1).

E207.2.1 Word Substitution -

When Applying WCAG to Non-Web Software For non-Web software, wherever the term “Web page” or “page” appears in WCAG 2.0 Level A and AA Success Criteria and Conformance Requirements, the term “software” shall be substituted for the terms “Web page” and “page”. In addition, in Success Criterion in 1.4.2, the phrase “in software” shall be substituted for the phrase “on a Web page.”

E207.3 Complete Process for Non-Web Software -

Where non-Web software requires multiple steps to accomplish an activity, all software related to the activity to be accomplished shall conform to WCAG 2.0 as specified in E207.2.

Electronic Content

Technical Criteria:

E205.1 General -

Electronic content shall comply with E205.

Software

An official website of the United States government Here’s how you know https://www.section508.gov/ https://www.section508.gov/ict-accessibility#e207_1__e207_2__e207_3 https://www.section508.gov/ict-accessibility#e207_1__e207_2__e207_3 https://www.section508.gov/ict-accessibility#e207_1__e207_2__e207_3 https://www.section508.gov/ict-accessibility#e207_1__e207_2__e207_3 https://www.section508.gov/ict-accessibility#e205_1_general

Technical Criteria:

E501.1 Scope -

The requirements of Chapter 5 shall apply to software where required by 508 Chapter 2 (Scoping Requirements), 255 Chapter 2 (Scoping Requirements), and where otherwise referenced in any other chapter of the Revised 508 Standards or Revised 255 Guidelines.

E502.1 General -

Software shall interoperate with assistive technology and shall conform to 502.

E503.4 User Controls for Captions and Audio Description -

Where ICT displays video with synchronized audio, ICT shall provide user controls for closed captions and audio descriptions conforming to 503.4.

E503.4.1 Caption Controls -

Where user controls are provided for volume adjustment, ICT shall provide user controls for the selection of captions at the same menu level as the user controls for volume or program selection.

E503.4.2 Audio Description Controls -

Where user controls are provided for program selection, ICT shall provide user controls for the selection of audio descriptions at the same menu level as the user controls for volume or program selection.

502.2 Documented Accessibility Features -

Software with platform features defined in platform documentation as accessibility features shall conform to 502.2.

502.2.2 No Disruption of Accessibility Features -

Software shall not disrupt platform features that are defined in the platform documentation as accessibility features.

502.3.1 Object Information -

The object role, state(s), properties, boundary, name, and description shall be programmatically determinable.

502.3.2 Modification of Object Information -

States and properties that can be set by the user shall be capable of being set programmatically, including through assistive technology.

502.3.3 Row, Column, and Headers -

If an object is in a data table, the occupied rows and columns, and any headers associated with those rows or columns, shall be programmatically determinable.

502.3.4 -https://www.section508.gov/ict-accessibility#e501_1_scope https://www.section508.gov/ict-accessibility#e502_1_general https://www.section508.gov/ict-accessibility#e503_3__e503_4_1__e503_4_2 https://www.section508.gov/ict-accessibility#e503_3__e503_4_1__e503_4_2 https://www.section508.gov/ict-accessibility#e503_3__e503_4_1__e503_4_2 https://www.section508.gov/ict-accessibility#e502_2__e502_3__e502_4 https://www.section508.gov/ict-accessibility#e502_2__e502_3__e502_4 https://www.section508.gov/ict-accessibility#e502_2__e502_3__e502_4 https://www.section508.gov/ict-accessibility#502_3_2__502_3_3__502_3_4__502_3_5 https://www.section508.gov/ict-accessibility#502_3_2__502_3_3__502_3_4__502_3_5 https://www.section508.gov/ict-accessibility#502_3_2__502_3_3__502_3_4__502_3_5

Any current value(s), and any set or range of allowable values associated with an object, shall be programmatically determinable.

502.3.5 Modification of Values -

Values that can be set by the user shall be capable of being set programmatically, including through assistive technology.

502.3.6 Label Relationships -

Any relationship that a component has as a label for another component, or of being labeled by another component, shall be programmatically determinable.

502.3.7 Hierarchical Relationships -

Any hierarchical (parent-child) relationship that a component has as a container for, or being contained by, another component shall be programmatically determinable.

502.3.8 Text -

The content of text objects, text attributes, and the boundary of text rendered to the screen, shall be programmatically determinable.

502.3.9 Modification of Text -

Text that can be set by the user shall be capable of being set programmatically, including through assistive technology.

502.3.10 List of Action

502.3.11 Actions on Objects -

Applications shall allow assistive technology to programmatically execute available actions on objects.

502.3.12 Focus Cursor -

Applications shall expose information and mechanisms necessary to track focus, text insertion point, and selection attributes of user interface components.

502.3.13 Modification of Focus Cursor -

Focus, text insertion point, and selection attributes that can be set by the user shall be capable of being set programmatically, including through the use of assistive technology.

502.3.14 Event Notification -

Notification of events relevant to user interactions, including but not limited to, changes in the component’s state(s), value, name, description, or boundary, shall be available to assistive technology.

503.1 General -

Applications shall conform to 503.

503.2 User Preferences -

https://www.section508.gov/ict-accessibility#502_3_2__502_3_3__502_3_4__502_3_5 https://www.section508.gov/ict-accessibility#502_3_6__502_3_7__502_3_8__502_3_9__502_3_10 https://www.section508.gov/ict-accessibility#502_3_6__502_3_7__502_3_8__502_3_9__502_3_10 https://www.section508.gov/ict-accessibility#502_3_6__502_3_7__502_3_8__502_3_9__502_3_10 https://www.section508.gov/ict-accessibility#502_3_6__502_3_7__502_3_8__502_3_9__502_3_10 https://www.section508.gov/ict-accessibility#502_3_6__502_3_7__502_3_8__502_3_9__502_3_10 https://www.section508.gov/ict-accessibility#502_3_11__502_3_12__502_3_13__502_3_14 https://www.section508.gov/ict-accessibility#502_3_11__502_3_12__502_3_13__502_3_14 https://www.section508.gov/ict-accessibility#502_3_11__502_3_12__502_3_13__502_3_14 https://www.section508.gov/ict-accessibility#e502_2__e502_2_2__e502_3_1 https://www.section508.gov/ict-accessibility#503_1__503_2 https://www.section508.gov/ict-accessibility#503_1__503_2

Applications shall permit user preferences from platform settings for color, contrast, font type, font size, and focus cursor.

Instructions

The Accessibility Requirements Report should be incorporated into the solicitation requirements document (SOO, SOW, PWS, etc.). Please go to the Revised 508 Standards Toolkit (https://section508.gov/manage/program-roadmap) for further information on the procurement process.

Government-wide Initiatives

Digital Strategy

Plain Language

US Web Design System

CIO Council Accessibility Community of Practice (ACOP)

Organization

About Us

Contact Us

Contributors

Tools

ART

SRT

Developer Guide

DigitalDashboard.gov

Analytics.usa.gov

Resources

Glossary

Website Policies

Find Your Section 508 Program Manager

Join the Community(Listserv) https://www.section508.gov/manage/program-roadmap https://gsa.gov/ https://www.gsa.gov/technology/government-it-initiatives/digital-strategy https://www.plainlanguage.gov/ https://designsystem.digital.gov/ https://www.cio.gov/about/members-and-leadership/accessibility-cop/ https://www.section508.gov/about-us/ https://www.section508.gov/contact-us/ https://www.section508.gov/contributors/ https://www.section508.gov/art/ https://www.section508.gov/buy/solicitation-review-tool https://www.section508.gov/content/guide-accessible-web-design-development https://digitaldashboard.gov/ https://analytics.usa.gov/ https://www.section508.gov/content/glossary https://www.section508.gov/website-policies

About GSA

Accessibility support

FOIA requests

No FEAR Act data

Office of the Inspector General

Performance reports

Privacy policy

Looking for U.S. government information and services?

Visit USA.gov https://www.gsa.gov/ https://www.gsa.gov/about-us https://www.gsa.gov/website-information/accessibility-aids https://www.gsa.gov/reference/freedom-of-information-act-foia https://www.gsa.gov/reference/civil-rights-programs/notification-and-federal-employee-antidiscrimination-and-retaliation-act-of-2002 https://www.gsaig.gov/ https://www.gsa.gov/reference/reports/budget-performance

Web Based Training ICT Accessibility Requirements Statement per the Revised Section 508 of the Rehabilitation Act

Electronic Content

Technical Criteria:

E205.1 General - Electronic content shall comply with E205.

E205.3 Agency Official Communication - Electronic content that is not public facing shall conform to the accessibility requirements specified in E205.4 when such content constitutes official business and is communicated by an agency through one or more of the following:

A� An emergency notification;

B� An initial or final decision adjudicating an administrative claim or proceeding;

C� An internal or external program or policy announcement;

D� A notice of benefits, program eligibility, employment opportunity, or personnel action;

E� A formal acknowledgement of receipt;

F� A survey questionnaire;

G� A template or form;

H� Educational or training materials;

I� Intranet content designed as a Web page.

E205.4 Accessibility Standard (WCAG 2.0) - Electronic content that is not public facing shall conform to the accessibility requirements specified in E205.4 when such content constitutes official business and is communicated by an agency through one or more of the following:

A� An emergency notification;

B� An initial or final decision adjudicating an administrative claim or proceeding;

C� An internal or external program or policy announcement;

D� A notice of benefits, program eligibility, employment opportunity, or personnel action;

E� A formal acknowledgement of receipt;

F� A survey questionnaire;

G� A template or form;

H� Educational or training materials;

I� Intranet content designed as a Web page.

An official website of the United States government Here’s how you know https://www.section508.gov/ https://www.section508.gov/ict-accessibility#e205_1_general https://www.section508.gov/ict-accessibility#e205_3__e205_4__e205_4_1 https://www.section508.gov/ict-accessibility#e205_3__e205_4__e205_4_1 https://www.section508.gov/ict-accessibility#e205_3__e205_4__e205_4_1

E205.4.1 Word Substitution when Applying WCAG to non-Web Documents - For non-Web documents, wherever the term “Web page” or “page” appears in WCAG 2.0 Level A and AA Success Criteria and Conformance Requirements, the term “document” shall be substituted for the terms “Web page” and “page”. In addition, in Success Criterion in 1.4.2, the phrase “in a document” shall be substituted for the phrase “on a Web page”..

The following standards are applicable:

All WCAG A & AA Success Criteria apply.

602 Support Documentation 603 Support Services 302 Functional Performance Criteria

The following standards are applicable:

All WCAG A & AA Success Criteria - except

2.4.1 Bypass Blocks

2.4.5 Multiple Ways

3.2.3 Consistent Navigation

3.2.4 Consistent Identification

602 Support Documentation 603 Support Services 302 Functional Performance Criteria

602 Support Documentation

603 Support Services

302 Functional Performance Criteria

ICT Support and Services

Technical Criteria:

E208.1 General - Where an agency provides support documentation or services for ICT, such documentation and services shall conform to the requirements in Chapter 6.

E601.1 Scope - The technical requirements in Chapter 6 shall apply to ICT support documentation and services where required by 508 Chapter 2 (Scoping Requirements), 255 Chapter 2 (Scoping Requirements), and where otherwise referenced in any other chapter of the Revised 508 Standards or Revised 255 Guidelines.

E602.1 General - Documentation that supports the use of ICT shall conform to 602.

E602.2 Accessibility and Compatibility Features - Documentation shall list and explain how to use the accessibility and compatibility features required by Chapters 4 and 5. Documentation shall include accessibility features that are built-in and accessibility features that provide compatibility with assistive technology.

E602.3 Electronic Support Documentation - Documentation in electronic format, including Web-based self-service support, shall conform to https://www.section508.gov/ict-accessibility#e205_3__e205_4__e205_4_1 https://www.section508.gov/ict-accessibility#602__603__302 https://www.section508.gov/ict-accessibility#602__603__302 https://www.section508.gov/ict-accessibility#602__603__302 https://www.section508.gov/ict-accessibility#e208_1_general https://www.section508.gov/ict-accessibility#e208_1_general https://www.section508.gov/ict-accessibility#e602_1_general https://www.section508.gov/ict-accessibility#e602_1_general

Level A and Level AA Success Criteria and Conformance Requirements in WCAG 2.0 (incorporated by reference, see 702.10.1).

E602.4 Alternate Formats for Non-Electronic Support Documentation - Where support documentation is only provided in non-electronic formats, alternate formats usable by individuals with disabilities shall be provided upon request.

E602.3 Electronic Support Documentation - Documentation in electronic format, including Web-based self-service support, shall conform to Level A and Level AA Success Criteria and Conformance Requirements in WCAG 2.0 (incorporated by reference, see 702.10.1).

E602.4 Alternate Formats for Non-Electronic Support Documentation - Where support documentation is only provided in non-electronic formats, alternate formats usable by individuals with disabilities shall be provided upon request.

Functional Performance Criteria:

301.1 Scope -

The requirements of Chapter 3 shall apply to ICT where required by 508 Chapter 2 (Scoping Requirements), 255 Chapter 2 (Scoping Requirements), and where otherwise referenced in any other chapter of the Revised 508 Standards or Revised 255 Guidelines.

302.1 Without Vision -

Where a visual mode of operation is provided, ICT shall provide at least one mode of operation that does not require user vision.

302.2 With Limited Vision -

Where a visual mode of operation is provided, ICT shall provide at least one mode of operation that enables users to make use of limited vision.

302.3 Without Perception of Color -

Where a visual mode of operation is provided, ICT shall provide at least one visual mode of operation that does not require user perception of color.

302.4 Without Hearing -

Where an audible mode of operation is provided, ICT shall provide at least one mode of operation that does not require user hearing.

302.5 With Limited Hearing -

Where an audible mode of operation is provided, ICT shall provide at least one mode of operation that enables users to make use of limited hearing.

302.6 Without Speech -

Where speech is used for input, control, or operation, ICT shall provide at least one mode of operation that does not require user speech.

302.7 With Limited Manipulation -

Where a manual mode of operation is provided, ICT shall provide at least one mode of operation that does not require fine motor control or simultaneous manual operations.

302.8 With Limited Reach and Strength -

Where a manual mode of operation is provided, ICT shall provide at least one mode of operation that is operable with limited reach and limited strength.

https://www.section508.gov/ict-accessibility#e602_1_general https://www.section508.gov/ict-accessibility#e602_3__e602_4 https://www.section508.gov/ict-accessibility#e602_1_general https://www.section508.gov/ict-accessibility#e301_1 https://www.section508.gov/ict-accessibility#e302_1 https://www.section508.gov/ict-accessibility#e302_1 https://www.section508.gov/ict-accessibility#e302_1 https://www.section508.gov/ict-accessibility#e302_1 https://www.section508.gov/ict-accessibility#e302_1 https://www.section508.gov/ict-accessibility#e302_1 https://www.section508.gov/ict-accessibility#e302_1

302.9 With Limited Language, Cognitive, and Learning Abilities - ICT shall provide features making its use by individuals with limited cognitive, language, and learning abilities simpler and easier.

Instructions

The Accessibility Requirements Report should be incorporated into the solicitation requirements document (SOO, SOW, PWS, etc.). Please go to the Revised 508 Standards Toolkit (https://section508.gov/manage/program-roadmap) for further information on the procurement process.

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