UPDATED SOW 02.05.25.pdf

Department of Health and Human Services Indian Health Service

Clinton Indian Health Center

Statement of Work (SOW) Injector for CT

1. PURPOSE OF THE PROJECT

The Clinton Service Unit (CSU) – Clinton Indian Health Center (CIHC), Clinton, Oklahoma has the need for preventive maintenance of a CT contrast injector. The Indian Health Services (IHS) requires CT services without interruption during the term of this contract.

Therefore, the injector used for the administration of contrast material during testing and the maintenance services that come with it are necessary to ensure proper functionality of the CT injector. The CSU facility is an outpatient federal facility that provides ambulatory care for eligible Native American patients that are registered for services. To meet the CSU’S mission, CSU requires contractor support to provide preventive maintenance services according to the detailed description indicated below. Keeping the machine with the most upgraded equipment keeps little to no downtime getting replacement parts if needed when any repairs are needed.

1.1. Radiology contractual service support is required to maintain equipment in proper and safe operating condition. This support is required to assure federal compliance to 21 CFR, sub-chapter” J”, parts 1020.30, 1020.31 and 1020.32; and I H S compliance to Joint commission Environment of Care.

2. DETAILED DESCRIPTION OF THE TECHNICAL REQUIREMENTS

The contractor shall provide preventative maintenance services at the Clinton Indian Health Center.

Services shall include:

2.1. Annual Preventative Maintenance for each option year awarded.

2.2. Bayer Engineered Preventative Maintenance (EPM) Available 8 AM- 5 PM Monday- Friday

2.3. Verification of calibration per original equipment manufacturer (OEM)

2.4. Software updates

2.5. EPM certified parts and replacements

2.6. Complete inspection and safety testing

2.7. Onsite service by a Bayer certified field engineer

2.8. Hardware system coverage

2.9. Full warranty coverage for the term of the agreement

2.10. Virtual Care remote support

2.11. 27/7 technical support

2.12. Enhanced access to the myRadiologySolutions customer portal

2. PERIOD OF PERFORMANCE

Base plus an additional 2 years

Base year: 4/1/2025 - 3/31/2026

Option year 1: 4/1/2026 - 3/31/2027

Option year 2: 4/1/2027 – 3/31/2028

3. LEVEL OF EFFORT

3.18.The contractor shall remit a service report to the Clinton Indian Health Center Biomedical Department and Radiology Supervisor no later than 24 hours after services are rendered.

3.19. Vendor shall notify the Clinton Indian Health Center Biomedical Department Personnel prior to performing any services.

3.20. Vendor shall sign in/out at front desk upon enter/exiting facility for service.

3.21.Training: N/A

Clinton Indian Health Center

3.22.Failure, on the part of the Contractor, to provide services as identified may result in the suspension of contract for services.

3.23.Work is performed at the Clinton Indian Health Center. No payment will be rendered for services outside of the facility.

3.24.Provide high quality customer service to all that embody to all that embody the service’s unit vision of “exceeding the need,”

4. SPECIAL REQUIREMENTS

4.18. In accordance with HHSAR 304.1300(b) non-routine contractor employees shall comply with OPDIV DHHS/SE Region – Human Resources, Security Clearance Guidance – Visitors (3/29/12) policy for contract performance period. Contractor employees will be required to obtain a visitor’s pass upon arrival for services from Facilities Management.

4.19.The US PHS Clinton Indian Health Center is a tobacco/smoke free environment (buildings and grounds). No tobacco/smoking use will be tolerated during service.

4.20.Security Requirements: Contractor personnel will be required to contact the government designated point of contact upon arrival when reporting for service calls or delivery supplies. The contractor shall be responsible for the security of all organizational information. Current rules and regulations applicable to the premises, where the work shall be performed shall apply to the contractor and its employees while working on the premises. These regulations include but are not limited to, escort by Clinton Indian Health Center official, presenting valid identification, smoking restriction and any safety procedures.

4.21.The contractor shall not disclose or cause to disseminate any information concerning operations of Clinton Indian Health Center.

Such action(s) could result in violation of the contract and possible legal actions.

4.21.1. All inquiries, comments, or complaints arising from any matter observed, experienced or learned of as a result of or in connection with the performance of the contract, the resolution of which may require the dissemination of official information, shall be directed to the government’s designated representative.

5. DELIVERABLES AND REPORTING REQUIREMENTS

5.18. Delivery: The contractor will coordinate the delivery, installation and training date with the designated government employee.

The government will provide the contractor with dock access and building access for this sole purpose. No deliveries can be made after 4:15pm.

5.18.1. Location information as the following:

5.18.1.1.Clinton Indian Health Center: 10321 N. 2274 Rd, Clinton, OK 73601 – Dock Access, if applicable

5.19.Contractor Point of Contact: The contractor shall furnish one designated point of contact (POC) to the government’s designated representative for coordination of supplies, delivery, and/or maintenance. The POC will be empowered to make daily decisions to ensure that the contract implementation and day-to-day maintenance meets the terms and conditions of this contract.

5.20.Contractor’s Phone Numbers: The contractor shall provide a toll-free telephone number for service calls, which must be answered during at least eight working hours, between 8:00 am and 5:00 pm, Monday through Friday.

Personnel Qualifications: Contractor must maintain certifications, stay up to date on all CE’s or competencies necessary to perform this service and be abreast to advances in technology per manufacturer requirements.

6. GOVERNMENT FURNISHED PROPERTY, FACILITIES AND SERVICES

All records required in the performance of this contract will remain the property of and subject to the exclusive control of the Clinton Indian Health Center.

7. CONTRACTOR FURNISHED PROPERTY, FACILITIES AND SERVICES

Clinton Indian Health Center

7.18.Required personnel, materials, supplies and equipment:

7.18.1. The contractor shall furnish all personnel, materials, supplies and equipment required to perform work under the contract, to include but not limited to:

7.18.1.1.Providing supervisor, CT tech and biomed with electronic PM service and repair reports per each site visit on all systems covered by this contract.

7.18.1.2.After completion of requested or scheduled contracted services, the FE shall provide a briefing of field service visit to the CT tech or on site representative on site, prior to departure.

7.18.1.3.The service unit shall provide an ongoing method of monitoring and evaluating services set forth in this contract.

8. CHANGES TO THE STATEMENT OF WORK (SOW)

Any changes to this SOW shall be authorized and approved only through written correspondence from the Contracting Officer. Costs incurred by the contractor through the actions of parties other than the Contracting Officer shall be borne by the contractor.

9. DELIVERABLES/PERFORMANCE MATRIX

Measureables to be evaluated at the conclusion of awarded contract:

Performance is acceptable YES NO N/A

Responsibilites of contractor have been fulfilled, including reports submitted on time.

YES NO N/A

Upheld Standards & Guidelines of accrediting organizations, national, state, and local regulating agencies, and CSU Policy and Procedures

YES NO N/A

Quality Control met and provided when required YES NO N/A

Quality Improvement information provided when required. YES NO N/A

Customer Service was provided to CSU Vision “Exceed the Need”. YES NO N/A

Additional Measureables to be evaluated for awarded contract providing temporary employees (excluding medical staff).

License / BLS were maintained, current at all times and provided to CSU Human Resources prior to expiration

YES NO N/A

Evidence of staff competency provided when requested & required prior to expiration (Q3 years).

YES NO N/A

Staff competency conducted by contractor is acceptable and submitted prior to expiration (Q3 years).

YES NO N/A

Comments:

Clinton Indian Health Center

Department Supervisor Signature:

X Department Supervisor Signature

Administrative Officer Signature:

X Administrative Officer Signature

STEVI M.

BROWN -S

Digitally signed by STEVI

M. BROWN -S

Date: 2025.02.05 13:47:06 -06'00'

Tina M. Scott -S

Digitally signed by Tina M.

Scott -S Date: 2025.02.05 14:59:40 -06'00'