Attachment_6_PPQ.docx

RFQ 24322619R0010

Attachment 6

PAST PERFORMANCE INFORMATION

Please complete the following questionnaire and return it to the attention of the individual name below:

This questionnaire pertains to:

Department/Component:

Solicitation Number:

Date of Questionnaire:

Name of Person Completing Questionnaire:

Signature of Person Completing Questionnaire:

Your Company/Agency:

Your Role in this Effort:

Questionnaire Period of Performance:

General description of products/services required under the contract:

CONTRACTOR PERFORMANCE

CUSTOMER QUESTIONNAIRE RATING

Please answer each of the following questions with a rating that is based on objective measurable performance indicators to the maximum extent possible.

Circle the appropriate rating of Highly Acceptable (HA), Acceptable (A), and Unacceptable (U) in making these evaluations. Annotate with N/A if not a rating consideration or inapplicable to the contract effort.

QUALITY OF PRODUCT OR SERVICE:

1. Compliance with contract requirements:

2. Accuracy of reports:

3. Level of knowledge, experience, and training of personnel:

4. Capability of personnel to perform required services:

5. Effectiveness of personnel in performing required services:

6. Overall quality of product/service:

TIMELINESS OF PERFORMANCE:

1. Reliability:

2. Responsive to technical direction:

3. Meets contract delivery schedules and/or task deadlines:

BUSINESS RELATIONS:

1. Effective management, including subcontracts:

2. Reasonable/cooperative behavior:

3. Responsive to contract requirements:

4. Notification of problems:

5. Flexibility:

6. Pro-active vs. reactive:

COST CONTROL:

1. Current, accurate and complete billings:

2. Relationship of negotiated costs to actuals:

3. Cost Efficiencies:

CUSTOMER SATISFACTION:

1. The contractor is committed to customer satisfaction:

a. Contractor Management Personnel (circle one) YES NO

b. Contractor Onsite Facility Personnel (circle one) YES NO

ADDITIONAL COMMENTS: