23Q0026_DRFT_PWS_032123.pdf

PERFORMANCE WORK STATEMENT

Department of Defense Education Activity

4800 Mark Center Drive

Alexandria, VA 22350

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Engineering Pathway Curriculum and Support

1. General Information and Scope of Work

1.1 Agency

1.1.1 For school year (SY) 2022-23, the Department of Defense Education Activity (DoDEA) will provide

PK-12 instruction to approximately 67,000 dependents of military and civilian employees. Student enrollment is based primarily on deployment of military troops worldwide. In the Americas, DoDEA operates 50 schools located in seven states, Puerto Rico, and Cuba. In Europe and the

Middle East, DoDEA operates 64 schools located in Germany, England, Netherlands, Belgium, Spain, Turkey, Bahrain and Italy. In the Pacific, DoDEA operates 45 schools located in Korea, Japan

(mainland and Okinawa), and Guam. DoDEA's curriculum, resources and student achievement scores on standardized assessments compare favorably to those of high-performing US public school systems. DoDEA also operates a full time, fully accredited virtual high school with teaching hubs in each DoDEA region.

1.1.2 DoDEA schools have various grade configurations, with the most common being PK-5, 6-8, and 9-12.

Of DoDEA’s 159 brick-and-mortar schools, DoDEA operates 41 high schools (which includes our virtual high school) that serve approximately 12,850 students.

1.1.3 DoDEA has adopted College and Career Ready Standards (CCRS) in mathematics, literacy, the arts, social studies, and science, which are rigorous, research-based, and reflect the knowledge, skills and dispositions students need for success in college and/or careers and are aligned with the Common

Core State Standards (CCSS), National Core Art Standards (NCAS), Next Generation Science

Standards (NGSS), College, Career, and Civic Life (C3) Framework for Social Studies State Standards, and Society for Health and Physical Education Standards (SHAPE AMERICA). DoDEA has also adopted the International Society for Technology in Education (ISTE) Standards for Students.

1.2 Background

DoDEA has never awarded a contract for cloud-based CAD resources for students in our CTE Engineering

Pathway. The previous CAD resources that were procured were not cloud-based.

1.3 Scope of Work

DoDEA requires seat licenses for two courses: Engineering Design and Development and Principles of

Engineering—an estimated 600 student seat licenses and 35 teacher licenses each year for the life of the contract. DoDEA requires related virtual professional learning for school-level administrators in the base year only and for teachers each year of the contract—an estimated ten hours per year. All professional learning shall be asynchronous—webinars or webinars with digital modules. DoDEA also requires CAD

Resource licenses for approximately 1500 engineering students. DoDEA expects to award one contract and prefers to purchase one enterprise license for the two courses and one enterprise license the CAD resources.

2 Requirements

2.1 Engineering Courseware and Related Support: The Contractor shall provide (1) seat licenses for two courses:

Engineering Design and Development and Principles of Engineering and (2) related virtual professional learning.

The tasks below are to help the Contractor gain a better understanding of the requirements to successfully meet the objective. They are not all inclusive, so the Contractor is expected to develop the total solution to meet all the requirements in accordance with a performance-based approach.

Supporting Tasks

2.1.1 Task 1, Engineering Design & Development and Principles of Engineering: The Contractor shall provide access to cloud-based instructional resources for the two DoDEA-adopted International

Technology and Engineering Education Association (ITEEA) courses, which DoDEA calls Engineering

Design & Development and Principles of Engineering. The standards for both courses may be found at the following URL: https://www.dodea.edu/Curriculum/CareerTechEd/upload/stem_st.pdf.

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2.1.1.1 Access shall include the following course content:

1) Aligned to the adopted competencies for each course.

2) Customizable content to support a variety of instructional formats to include face-to-face, virtual, and hybrid.

3) Instructional practices for teachers to foster student mastery of engineering skills.

4) Up-to-date regulatory information pertaining to the engineering industry.

5) Variety of recipes and hands-on skill building activities to strengthen knowledge of real-world engineering skills and concepts.

6) Assessments to determine student strengths and weaknesses for industry aligned standards and objectives.

7) List of components required for each lesson to include necessary vs. optional equipment and consumables.

2.1.1.2 Option to purchase instructional resources shall include (1) option to purchase consumable student instructional kits for various learning formats, if applicable and (2) option to purchase supplemental software licenses to support course implementation (such as Onshape licenses to support the Onshape by design course).

Estimated Number of Seat Licenses Required in the Base and Option Years

Course Titles Students Teachers Above-School Staff

Principles of Engineering 600 20 10

Engineering Design & Development 200 15 10

2.1.2 Task 2, Virtual Professional Learning—The Contractor shall:

2.1.2.1 CTE Teachers: Provide asynchronous professional learning in the form of webinars or webinars that include digital modules. The professional learning sessions for teachers shall:

1) Last 1.5-3.0 hours each—a total of approximately ten hours per year.

2) Provide, if appliable, SCORM®-compliant digital modules.

3) Provide content for both courses that is based on using appropriate DoDEA-approved resources to teach such engineering concepts as computer-aided design (CAD), 3D printing, and the engineering design process.

4) Prepare teachers to help students meet or exceed the standards for both courses using the industry-standard tools and equipment in their classrooms. Provide teachers with five sessions per year as ordered throughout the term of the contract. Note: Topics will include but not be limited to using provided courseware solutions to prepare for industry exams, best practices in teaching each course, and understanding the modern engineering workplace.

5) Post-Award: The COR in consultation with the Contractor, shall determine the topics, length of the sessions, and the schedule for each one’s release post-award.

2.1.2.2 School Administrators: Provide one 45-60-minute asynchronous webinar and/or digital module for school-level administrators in the base year only to provide an overview of modules/course materials, instructional best practices, and insight into evaluating teacher and program effectiveness. Provide a digital one-page administrators observation guide to enable them to better observe/support their CTE teacher(s).

2.1.2.3 Educational Technologists: Provide one 45-60-minute asynchronous webinar and/or digital module for education technologists in the base year only to prepare them to provide support for CTE teachers in program delivery.

2.1.2.4 All Professional Learning: Provide a draft webinar and/or digital module for the CTE teachers, school administrators, and educational technologists. Finalize the drafts based on written feedback from the COR. Post each final webinar and/or digital module on

DoDEA’s learning management system (LMS, Schoology).

2.1.3 Task 3, CAD Resource License: The Contractor shall provide a license for an estimated 1500 students and staff. At a minimum, the license shall enable students to do the following:

1) Provide cloud-based access from any web-connected device.

https://drive.google.com/drive/folders/143ZapPuyTA6YPEATKzTCS6Vsn4xrW0nl?usp=share_link

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2) Allow students to collaborate on CAD products simultaneously through an internal user network of shared files/folders within the CAD system.

3) Allow students to export files for use with external devices or printers through industry standard file formats. (example: .stl files)

4) Allow teachers to monitor collaborative work and conversations to offer support during the design process.

2.1.4 Delivery of Print and Digital Resources—The Contractor shall:

2.1.4.1 Deliver web-based materials (such as access codes) three days after receipt of delivery order.

2.1.4.2 Ship all print/physical materials, if applicable, to the Americas by commercial carrier or

USPS and to Europe and Pacific only by commercial carrier. Note: Delivery orders include door-to-door addresses. Provide, upon shipment of materials, a digital shipment notification that includes the following:

▪ Contract number and delivery order number

▪ Contract line item number indicating materials and quantities shipped

▪ Destination and date of shipment

▪ Shipping carrier name and tracking number of shipment

▪ Estimated date of arrival of shipment and, if applicable, shipping slip

2.1.5 Technical Support: The Contractor shall provide industry-standard technical support for its digital resources for the life of the contract via telephone or email within one business day from the initial contact to include but not limited to assisting with service problems, product setup, upgrades, and troubleshooting.

2.1.6 Third-Party Programs, Software, and Applications: The Contractor shall ensure that its and any subcontractors’ (third-party) programs, software, and applications meet the same technical requirements, such as single sign on (SSO), Federal Risk and Authorization Management Program (FedRAMP) Level

2, etc. For more information, see https://www.section 508.gov/ and Technical Exhibit #1, 1.1.7.

2.1.7 Meetings: The Contractor shall (1) attend virtual meetings at no additional cost to the Government and (2) provide the medium through which each meeting occurs, record each meeting’s minutes.

The Contractor shall submit the draft minutes to the COR within two business days of the event and finalize the minutes two business days after receipt of written feedback from the COR. Note: Costs associated with attendance at face-to-face meetings, if any, shall be handled/paid for as stated in the contract.

2.1.7.1 Post-Award Conference: Participate in a video- or teleconference with the COR five business days after award IAW FAR Subpart 42.5.

2.1.7.2 IT Meeting: Convene a video- or teleconference with DoDEA Information Technology staff ten business days after award, per Technical Exhibit #1.

2.1.7.3 Other Post-Award Meetings: Meet with the Contracting Officer (KO), COR, and/or other

Agency personnel, as appropriate, to review Contractor performance, as required by

DoDEA. The KO may discuss the Agency’s view of Contractor performance, and the

Contractor shall apprise the Agency of any problems being experienced. The Contractor shall take appropriate action to resolve any outstanding issues the Agency raises.

2.2 Performance Standards and Acceptable Quality Levels

2.2.1 Performance Standard: Tasks shall be completed by the required completion date.

2.2.2 Acceptable Quality Level: See PWS 7, Performance Requirement Summary (PRS).

3 Constraints

3.1 Place of Performance: Work shall be performed at the Contractor’s facilities.

3.2 Liaison and Alternate Liaison—The Contractor shall:

3.2.1 Provide a liaison and alternate liaison to be responsible for the performance of work. Their names shall be designated in writing to the Contracting Officer. They shall have full authority to act for the

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Contractor on all contract matters relating to the daily operation of this contract. Each shall have at least one year of experience working in a similar role.

3.2.2 Notify the COR in writing regarding any change in either the liaison’s role ten business days in advance of the change If the liaison or liaison alternate is changed post-award, the replacement shall meet or exceed the qualifications and experience of the person assigned upon contract award.

3.3 Holidays and Hours of Operation

3.3.1 The liaison or alternate liaison shall be available during the hours of 9AM to 3PM Eastern Standard

Time (EST), except for Federal holidays and Federal government closures/shutdowns. The following list shows recognized Federal holidays: New Year’s Day, Martin Luther King Jr.’s

Birthday, Presidents Day, Memorial Day, Juneteenth National Independence Day, Independence

Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.

3.3.2 Although there are different time zones within Europe and the Pacific and different hours for specific schools throughout DoDEA, the normal business hours for the regions roughly correspond to the following: Americas, 0700-1500 EST; Europe, 1300-2100 EST; and Pacific, 2000-0400 EST.

3.4 Availability: The Contractor shall make all resources available for the life of the contract.

3.5 Copyright Dates: The Contractor shall keep content/courseware current and updated regularly throughout the period of performance, as demonstrated by maintenance of an updated content copyright not to exceed one school year from its current date. For example, an eBook published in January 2020 would be acceptable for the 2020-21 school year and also the 2021-22 school year. It would not, however, be considered current for the 2022-23 school year.

3.6 Anti-Bias, Diversity, and Inclusion—The Contractor shall provide resources free of age, racial, color, national origin, disabling conditions, sexual, gender, religious, and ethnic bias and present balanced coverage of multi-cultural contributions and representation, where appropriate.

3.7 Privacy—The Contractor shall:

3.7.1 User Accounts: Require, wherever applicable, that individual accounts possess unique usernames and passwords that do not require personally identifiable information (PII) to access online content, i.e., first & last name and any other unique personal information.

3.7.2 Contractor Personnel: Ensure personnel assigned to this contract take proper precautions to protect information from disclosure. Collect and/or store all agency-owned or agency-controlled PII in accordance with the relevant requirements of the Privacy Act, 5 U.S.C, which may be found at the following URL: http://www.archives.gov/about/laws/privacy-act-1974.html.

3.7.3 Privacy Training: Ensure Contractor staff who have access to DoDEA’s student, teacher and/or staff personally identifiable information successfully complete the DoD Privacy Act/Personally Identifiable

Information (PA/PII) training before gaining access to the data and yearly thereafter. Provide copies of the certificates of completion to the COR which can be audited at any time by the Chief

Information Security Officer (CISO) or his/her designee.

3.7.4 Privacy Verification: Provide the COR written verification of compliance to the Privacy requirements

(listed above) 120 calendar days prior to the expiration of each year’s contract option period or annually, as required. Note: After reviewing the Contractor’s verification, DoDEA reserves the right to ask for further verification data in order for DoDEA to comply with DoD’s evolving privacy mandates.

3.8 Section 508 Compliance— The Contractor shall:

3.8.1 Background: Section 508 of the Rehabilitation Act, as amended by the Workforce Investment Act of 1998 (P.L. 105-220) requires Federal agencies that develop, procure, maintain, or use information and communication technology (ICT) to endure they are accessible to people with disabilities.

Federal employees and members of the public who have disabilities must have access to and use of information/data that is comparable to people without disabilities.

3.8.2 Requirement: Ensure that products, platforms, and services delivered as part of this work statement that are ICT or contain ICT conform to the Revised 508 Standards, 36 C.F.R. § 1194.1 & Apps. A, 16 Mar 23 5

C & D which are located at at the following URL: https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines.

3.8.3 ARS: See the attached ICT Accessibility Requirements Statement (ARS). All functional performance criteria apply when using an alternative design or technology that achieves substantially equivalent or greater accessibility and usability by individuals with disabilities, than would be provided by conformance to one or more of the requirements in Chapters 4-6 of the Revised 508 Standards or when

Chapters 4-6 do not address one or more functions of ICT. Note the guidance in the table below:

Applicable

Requirements Directions

Software Features and Components

Applies to all WCAG Level AA Success Criteria, 502 Interoperability with

Assistive Technology, and 503 Applications.

Hardware Features and Components All requirements apply.

Support Services and

Documentation All requirements apply.

Outputs/Deliverables Ensures that outputs/deliverables do not adversely affect accessibility features of the existing EIT technologies.

3.9 Optical Character Resolution (OCR): The Contractor shall provide, upon request, two digital OCR copies of print materials in one or more of the following five formats: Digital Accessible Information System/National

Instructional Materials; Accessibility Standard (NIMAS) with cascading style sheet; HyperText Markup

Language (HTML); Portable Document Format (PDF, unlocked, embedded fonts, single page); and Rich

Text Format (RTF)/Word document.

3.10 Sharable Content Object Reference Model® (SCORM®) Compliance: Provide SCORM®-compliant digital modules. Note: Department of Defense Instruction (DoDI) 1322.26 mandates digital modules be developed in compliance with the latest possible version of SCORM®, which may be found at the following URL:

https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/132226_dodi_2017.pdf?ver=2017-10-

05-073235-400.

3.11 Data: All data developed as a result of any work awarded under this contract is and shall remain the property of the Government.

3.12 Organizational Conflict of Interest (OCI): The Contractor (including any subcontractor) personnel performing work under this contract may receive, have access to, or participate in the development of, proprietary or Privacy Act information (e.g., personal information, education, etc.) may create a current or subsequent OCI as defined in FAR Subpart 9.5. Whenever the Contractor becomes aware that such access or participation may result in actual or potential OCI, the Contractor shall (1) immediately notify the Contracting

Officer (KO) in writing and (2) promptly submit a plan to the KO to avoid or mitigate any such OCI. Note:

The KO will unilaterally determine if the Contractor’s plan is acceptable. If the KO determines the plan cannot satisfactorily avoid or mitigate an OCI, s/he may implement other remedies to include prohibiting the

Contractor’s further participation in contracted requirements.

4 Government-Furnished Resources

4.1 The Government will, in conjunction with the Contractor, determine the topics and schedule for presenting the professional learning sessions post-award.

4.2 The Government will assist, if needed, in posting the recorded professional learning sessions on our LMS.

5 Contract Deliverables

Milestone/Deliverable Word /

Excel

Digital

Copies

PWS

Planned

Frequency

Seat Licenses for the Two

Courses Yes Yes

2.1.1

2.1.4

Access provided three business days after receipt of delivery order

Consumables, if applicable Yes Yes 2.1.1.2

2.1.4

After receipt of a delivery order, deliver to US sites in 30 business days and overseas sites in

45 business days

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Milestone/Deliverable Word /

Excel

Digital

Copies

PWS

Planned

Frequency

Professional Learning (PL) All PL sessions scheduled post-award

--Classroom Teachers Yes Yes 2.1.2.1

2.1.2.4

Draft: 80% correct

Final: 100% correct except possible errors in grammar and formatting

--School Administrators Yes Yes 2.1.2.2

2.1.2.4

Draft: 80% correct

Final: 100% correct except possible errors in grammar and formatting

--Educational Technologists Yes Yes 2.1.2.3

2.1.2.4

Draft: 80% correct

Final: 100% correct except possible errors in grammar and formatting

CAD Resource License Yes Yes 2.1.3

2.1.4

Access provided three business days after receipt of delivery order

Technical Support Yes Yes 2.1.4 Ongoing after receipt of initial delivery order

Privacy Training Yes Yes 3.8.3 Three business days after receipt of a written request

Privacy Verification Yes Yes 3.8.4 120 calendar days prior to the end of each contract year

6 Acronyms and Definitions

PA/PII Privacy Act/Personally Identifiable Information

SCORM® Shareable Content Object Reference Model®

Contract Line Item Number (CLIN) – Basic structural element in a procurement instrument describing and organizing the required product or service for pricing, delivery, inspection, acceptance, invoicing, and payment.

The use of the term “line item” includes “subcontract line number”, (SLIN), as applicable.

Contracting Officer (KO) – The only individual with expressed authority to obligate (bind) the Government by means of entering, administering, and terminating contracts within the limits of the authority delegated via a

Contracting Officer’s warrant.

Contracting Officer’s Representative (COR) – Qualified and trained Government employee, nominated by the requiring activity (RA) and appointed in writing by a KO primarily to perform specific technical or administrative functions on a specific contract(s); serves as the ‘eyes and ears’ of a KO to assure the Government’s best interests are protected via the terms and conditions of the contract(s) appointed. COR’s do not have authority to obligate

(i.e., bind) the Government.

Contractor - Supplier or vendor having a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Deliverable – Usually physically delivered items but may include such items as digital documents/reports.

Performance Requirements Summary (PRS) – Tabular listing of performance objectives and standards that provides the basis for a meaningful QASP.

Performance Work Statement (PWS) - A statement of work for performance-based acquisitions describing the required results in clear, specific, and objective terms with measurable outcomes.

7 Performance Requirement Summary

Performance Objective Performance

Standard AQL Inspection Method

Seat Licenses

PWS 2.1.1 & 2.1.4

100% compliance with the PWS

Access to courses in three business days after receipt of delivery order

COR inspection & stakeholder feedback

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Performance Objective Performance

Standard AQL Inspection Method

Consumables, if any, PWS 2.1.1.2 & 2.1.4

100% compliance with the PWS

No more than one school per region will receive a late shipment

COR inspection & stakeholder feedback

PL, Teachers

PWS 2.1.2.1 & 2.1.2.4

100% compliance with the PWS

Not more than one session per year will be delivered late.

COR inspection & stakeholder feedback

PL, Administrators

PWS 2.1.2.2 & 2.1.2.4

100% compliance with the PWS

Delivered no more than one week later than scheduled

COR inspection & stakeholder feedback

PL, ETs

PWS 2.1.2.3 & 2.1.2.4

100% compliance with the PWS

Delivered no more than one week later than scheduled

COR inspection & stakeholder feedback

CAD Resource License

PWS 2.1.3 & 2.1.4

100% compliance with the PWS

Access to courses in three business days after receipt of delivery order

COR inspection & stakeholder feedback

Technical Support

PWS 2.1.5

100% compliance with the PWS

Acknowledge receipt of request within in two hours.

Resolve 90% of issues in one business day; resolve remaining

10% in five business days.

COR inspection & stakeholder feedback

Privacy Training

PWS 3.8.3

100% compliance with the PWS

Five business days after receipt of a written request

COR inspection & stakeholder feedback

Privacy Verification

PWS 3.8.4

100% compliance with the PWS

120 calendar days prior to the end of each contract year

COR inspection & stakeholder feedback

Technical Exhibit #1 - TECHNICAL REQUIREMENTS

The Contractor shall comply with the applicable technical requirements detailed below.

1.1 Software and Cloud Security Requirements—The Contractor shall:

1.1.1 Ensure all online resources, cloud-based services and instructional software meet the Department of

Defense (DoD) and DoDEA Cybersecurity requirements as defined below. Note: Software, cloud services and associated websites are rigorously tested to ensure no security risks are posed to DoDEA infrastructure and its users.

1.1.2 Complete the Cloud Services questionnaire that was submitted as part of the proposal submission and provide copies of and/or access to any software listed in the proposed solution.

1.1.3 Ensure on-premises software support post-installation integration of the necessary Security Technical

Implementation Guides (STIG) for applicable systems and applications, including Microsoft Windows

10, Microsoft Windows Server 2016, Windows Server 2019, Microsoft Windows IIS, Apache, Oracle databases, and Microsoft SQL Server databases. Note: The application to obtain the STIG Viewer is found at https://public.cyber.mil/stigs/srg-stig-tools/, and the STIGs themselves may be downloaded from https://public.cyber.mil/stigs/downloads/.

1.1.4 Ensure its content accessible from the web is compatible with the following browser platforms: Google

Chrome, and Edge. Ensure that any applicable STIGs are implemented.

1.1.5 Ensure on-premises software, which is subject to static and dynamic analysis testing, imposes no risk to

DoDEA systems, users and/or data. Note: DoDEA assesses software products to ensure compatibility with existing system configurations and software, testing may also include reverse engineering analysis.

1.1.6 Provide a plan of actions and milestones (POA&M) to mitigate any cybersecurity findings resulting from non-compliant and/or vulnerable components within 30 calendar days of written notification from

DoDEA.

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1.1.7 Participate, as needed, in interviews and deep system architecture inspections. Note: Per DoD policy for cloud-based services, DoDEA conducts a supplemental series of validations, which closely mirror the

Federal Risk and Authorization Management Program (FedRAMP) Internet Cloud vetting processes.

Contractor participation/cooperation is normally required to complete this process.

1.2 System Requirements—The Contractor shall:

1.2.1 Provide, per Section 1.1 (above), any software installed and/or accessed in or by a DoDEA system, network whether stand-alone or web-based, is compatible with the standards cited herein.

1.2.2 Provide minimum desktop/server system technical specifications, available reference architectures, networking specifications and diagrams, and applicable systems configuration documentation for the proposed product solution.

1.2.3 Provide software that is compatible with the following minimum baseline:

Specifications Minimum

Memory 4 GB

Hard Drive 100 GB

Processor Intel® Core™ i5-8365U Processor 8th Generation (up to 4.1GHz, 6MB cache) equivalent or better (Must show benchmark/passmark scores)

Video Graphics Integrated Intel HD Graphics 620 (1920x1080) equivalent or better

Operating System Windows 10

Browser Environment Chrome, Edge, Edge Chromium

1.2.4 Provide software that is completely functional on a standard DoDEA desktop without the need or requirement for administrative-level user rights and/or permissions or the requirement to use or insert external media to execute the software.

1.2.5 Provide software that does not require modifications to folder permissions while executing.

1.2.6 Provide, if applicable, software packages that support unattended installation methods used by enterprise software packaging and deployment systems. Note: DoDEA currently distributes software packages via

Microsoft’s System Center Configuration Manager (SCCM). Older 16-bit software are automatically denied.

1.3 Data Management Requirements—The Contractor shall:

1.3.1 Provide a mechanism for batch administration and automation of routine data management tasks via flat file import, or representational state transfer (REST) based web service application programming interfaces

(APIs). The mechanism shall provision and manage data objects within the Contractor’s system, including but not limited to organizational structures, student accounts, staff accounts, courses, and class rosters.

1.3.2 Provide all necessary documentation and assets to facilitate batch administration and automation of routine data management tasks, including but not limited to roster template files (i.e., comma separated value templates); data element/field definitions documentation; data interchange formats and schemas

(XML/JSON); and/or data dictionaries for the purpose of mapping organizational student information system (SIS) data to the Contractor’s required input formats.

1.3.3 Provide a single point of contact to support DoDEA in performing the required data integration activities within the Contractor’s system.

1.3.4 Configure DoDEA enterprise within its system and/or databases as the appropriate organizational entity

(i.e., region, district, school) upon a request in writing from the contracting officer’s representative

(COR). Note: DoDEA’s organization hierarchy consists of the following: one system, three regions, eight districts, 62 communities, and 160 schools, including the K-12 virtual school programs.

1.3.5 Participate in a technical meeting with DoDEA within ten business days after award for the purposes of preparing for onboarding of new services and initial configuration of administrator-level accounts.

1.3.6 Ensure the transfer of any Sensitive, Confidential data including but not limited to PII data be transferred in a secure means meeting any requirements set by DoDEA’s Chief Information Security Officer (CISO).

1.4 DoDEA Software License Keys: The Contractor shall provide (1) license keys and electronic downloads for software required under this Contract to the COR and (2) software directly to DoDEA schools, districts, or regions only if explicitly required to do so in the contract or in writing by the COR.

1.5 Cybersecurity Supporting Elements/Requirements and Scalability—The Contractor shall:

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1.5.1 Comply with the same Federal law and DoD policies and guidance to which DoDEA is subject. These requirements include but are not limited to the cybersecurity requirements defined in the following documentation:

▪ DoD Directive (DoDD) 8500.01E, Information Assurance, be found at the following URL:

https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/850001_2014.pdf.

▪ DoD Security Technical Implementation Guidance (STIG), found at the following URL:

https://public.cyber.mil/stigs/downloads/.

▪ DoD Risk Management Framework (DODRMF) per DoD Instruction 8510.01 found at https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/dodi/851001p.pdf?ver=2019-02-

26-101520-3004.5.2.

1.5.2 Provide security patches/upgrades to include third-party applications in response to public-released security vulnerabilities associated with its software solution. Provide a POA&M for any security vulnerabilities within five business days of discovery. Software upgrades/patches shall be included in the licensing cost and be performed at the least disruptive times as determined by DoDEA in writing.

Note: Any exception to this requirement must be approved in advance and in writing by DoDEA’s Chief

Information Officer (CIO) or designated official.

1.5.3 Protect DoDEA data against all cyberattacks, notifying DoDEA within 72 hours of an identified and confirmed intrusion.

1.5.4 Perform security incident investigations upon identification of an event or at the request of DoDEA.

1.5.5 Address all Information Assurance Vulnerability Messages (IAVM) within the defined timelines.

IAVM messages include IA Vulnerability Alerts (IAVA), IA Vulnerability Bulletins (IAVB), and

Technical Advisories (TA).

1.5.6 User passwords must not be readable by anyone having access to the system.

1.5.7 Ensure any portion of its solution that involves Internet access by DoDEA students complies with the relevant requirements of the Children's Internet Protection Act, Public Law 106-554, § 1(a)(4) [Div. B, Title XVII, § 1701], Dec. 21, 2000, 114 Stat. 2763, 2763A-335. Note: If its solution does not involve

Internet access by DoDEA students, please ensure the following are included:

1) Maintaining system security IAW the latest versions of the (1) DoD Cloud Computing Security

Requirements Guide, (2) Family Educational Rights and Privacy Act (FERPA), and (3) Protection of Pupil Rights Amendment (PPRA).

2) Providing a solution robust enough to serve the needs of a large community of learners dispersed across the world using a variety of bandwidths and scalable to meet future growth, both in terms of instruction and the number of users.

3) Ensuring Contractor staff who have access to DoDEA’s student, teacher and/or staff personally identifiable information take the DoD Privacy Act/Personally Identifiable Information (PA and

PPI/PII) training before gaining access to the data and yearly thereafter. Provide copies of the certificates of completion to the COR which can be audited at any time by the CISO or his/her designee.

1.6 Program and System Integration—The Contractor’s solution shall:

1.6.1 Provide Single Sign-On (SSO) Capabilities / Platform which (1) integrates with an Industry Standard

SSO login solution. (ClassLink, Google, Azure, etc.); (2) supports Oauth 2.0, Security Assertions Markup

Language (SAML) for integration with Azure, or Google; and (3) authenticates using Azure Active

Directory (AD) or Google AD.Authenticates using Azure Active Directory (AD) or Google AD.

1.6.2. Support industry-standard data rostering standards via ClassLink and standard data formats such as

OneRoster.

1.6.3. Ensure that data storage, handling, and security meet the following minimum standards:

1) DoDEA’s information and data shall be secured in data center located in the United States.

2) The system, including its server(s) and network devices, shall be in an environmentally controlled and secure facility under controlled circumstances (e.g., authorized personnel access lists, ID cards, entry logs).

3) All Contractor personnel that have access or may potentially have access to DoDEA data in any form shall be US citizens, including any third-party penetration (PEN)/security testers.

4) All data transit shall be secured with Transport Layer Security (TLS) encryption.

5) All data at rest shall be secured with Advanced Encryption Standard (AES)-256 encryption.

1.6.4 Ensure that data integration includes the following:

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1) Automated industry standard form of data integration using Representational State Transfer

Application Program Interface (RESTful API), Learning Tools Interoperability (LTI), or Secure File

Transfer Protocol (SFTP) data sets (ClassLink, OneRoster, etc.).

2) Encryption of DoDEA’s data at rest to include unique encryption keys for each customer on systems hosting multiple customers.

3) Notification of DoDEA in writing within 72 hours of any changes made to corporate policies for data protection.

4) Use of only masked student data in a non-production environment.

5) Integration scheduling that meets DoDEA’s required timeframes.

6) Provision of fully automated data uploads per Agency schedule(s) and Agency requirements.

7) Support of SFTP capabilities using a single set of login credentials.

8) Provision of a single data set of DoDEA information. Note: The Contractor’s solution shall support

DoDEA at all levels: school, community, district, region, and HQ.

9) Maintenance of a backup and restore plan for DoDEA data in the event of a disaster.

10) Provision of detailed feedback of what caused errors if an integration transmission results in errors.

1.6.5 System Features—The system shall:

1) Allow user accounts to be created automatically based on a file provided by DoDEA either nightly or on another pre-determined scheduled feed.

2) Allow DoDEA to be able to choose the format of user login identification, e.g., an email address, and be able to create manual accounts, if needed.

3) Require the user—for manually created accounts—to reset the password on the user’s initial login or, upon request, a password reset.