23_149_ADD1.pdf
PDF 1 MB Posted
- Solicitation number
- PE-72155-NONST-2023-000000008
- Issued by
- Richmond County, Atlanta City, Georgia
About this file
This document is an Addendum to Request for Proposal (RFP) Item #23-149 for Ambulance Coding, Billing and Collection Services for the Augusta, Georgia - Fire Department. The RFP opening date has been changed from November 21, 2023 to November 28, 2023. The addendum provides responses to vendor questions, including details on the current outsourced billing vendor, electronic patient care reporting system, transport volumes and payor mix, current charges, and invoicing practices. The successful vendor will be responsible for providing ambulance coding, billing, and collection services, but will not be financially responsible for the current electronic patient care reporting system.
Regarding pricing, the current vendor is charging a 5.75% fee. The department's net charges for the most recent fiscal year were $934,478.85, with total collections of $325,791.33 and an average revenue per transport of $256.33. The department is open to electronic alternatives for providing HIPAA Notices of Privacy Practices to patients, and does not anticipate an increase in transport numbers over the first two years of the contract. The RFP is not due to a system conversion, and the selected contractor will be responsible for interfacing with the department's current system.
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Text version
CERTIFIED MAILED
TO: All Vendors Tywanna Scott, Procurement Assurance Analyst Antonio Burden, ire e rtment
FROM: Geri A. Sams
DATE: November 16, 2023
SUBJ: New RFP Opening Date and Responses to Vendor's Questions
RFP ITEM: RFP Item #23-149 Ambulance Coding, Billing and Collection Services for Augusta, GA - Fire Department
NEW RFP OPENING DATE: Tuesday, November 28, 2023@ 11 :00 a.m.
ADDENDUM NO. 1
This Addendum shall form a part of the referenced RFP Item #23-149 Ambulance Coding, Billing and Collection Services and any agreement entered in connection therewith equally as if bound into the original document. Ackrfowledge receipt of all Addendums on Attachment "8" within the Specifications package.
The RFP Opening Date for RFP Item #23-149 Ambulance Coding, Billing and Collection Services for Augusta, Georgia - Fire Department has been changed:
From:
To:
Tuesday, November 21, 2023@11:00 a.m.
Tuesday, November 28, 2023@ 11 :00 a.m.
Responses to Vendor's Questions:
1. Question: Do you currently outsource EMS Billing? If so, can you provide the name of the vendor and the fee you are being charged?
Answer: Yes, EMS Management & Consultants - 5.75%.
2. Question: Are you currently using an electronic patient care {ePCR) reporting system? If so, which system are you currently using? Are you interested in different ePCR options?
Answer: Yes, GEMSIS Elite.
3. Question: Will the vendor be financially responsible for the cost of your ePCR software and hardware? If so, please provide all specifications.
Answer: No.
4. Question: Can you please provide the net charges for your most recent complete fiscal year?
Answer: $934,478.85
5. Question: Can you please provide the total collections for your most recent complete fiscal year?
Answer: 2022 - $325,791.33
6. Question: Can you please provide the average revenue collected per transport for your most recent complete fiscal year?
Answer: 2022 - $256.33
Room 605 - 535 Telfair Street, Augusta Georgia 30901
(706) 821-2422 - Fax (706) 821-2811
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Register at www.demandstar.com/suoplier for automatic bid notification
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Addendum 1 RFP Item #23-149 Ambulance Coding, Billing and Collection Services Paae.1 of 3
7. Question: Can you please provide a breakdown of your most recent complete fiscal year transports by primary payor for the following categories?
Answer:
a. Medicare 40. 73%
b. Medicaid 16.89%
c. Commercial Insurance 28.47%
d. Patient Pay 13.89%
8. Question: Can you please provide the average loaded mileage per transport?
Answer: 6.49 miles
9. Question: Can you please confirm how many invoices do you require and at what interval to patients?
Answer: Two invoices and a collection letter - 30 days, 60 days, 90 days.
10. Question: Can you please provide the number of transports for each call type for your most recent complete fiscal year?
Answer:
a. ALS Emergency - 344 trips
b. ALS Non-Emergency - 0 trips
c. BLS Emergency - 915 trips
d. BLS Non-Emergency - 0 trips
e. ALS 2 -12 trips
f. SCT - 0 trips
11. Question: Can you please provide the current charges for each level of service?
Answer:
a. ALS Emergency (A0427) $1150.00
b. ALS Non-Emergency (A0426) n/a
c. BLS Emergency (A0429) $1150.00
d. BLS Non-Emergency (A0428) n/a
e. ALS 2 (A0433) $1150.00
f. SCT (A0434) n/a
g. Mileage (A0425) $16.50
h. Treatment No Transport (A0998) $200.00
12. Question: Please describe your current practice for managing Notice of Privacy Practice (NPP). Will the successful vendor be responsible for mailing NPP's?
Answer: Yes.
13. Question: Do you currently use a lockbox for all payments and correspondence? If so, who will be responsible for the cost of the lockbox?
Answer: No.
14. Question: Will we be disqualified if we do not subcontract part of this work to local small businesses?
Answer: No.
15. Question: Please provide your net collection percentage by payer for the previous year.
Answer:
Payor Category
Medicare
Medicaid
Commercial
Self-Pay
Total
Net Collections
28.48%
16.89%
40.73%
13.89%
100%
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16. Question: What are your technical hardware requirements and how many do you need? (Page 19) Answer: Any change should not require any change in hardware.
17. Question: What are their software requirements? (Page 19) Answer: Billing interface should be the responsibility of the contractor, if required.
18. Question: Do you use a bank lockbox or will the contractor receive and deposit payments for the County?
a. If you are using a lockbox, does the County cover the cost or will the Contractor be responsible for it? If the Contractor will pay, please let us know the total amount paid last year.
Answer: No.
19. Question: How do you provide HIPAA Notices of Privacy Practices to your patients?
Answer: Contractor should provide by mail or email.
a. If the contractor is responsible for sending out, are you open to electronic alternatives to hardcopy mailings?
Answer: Yes.
20. Question: Do you charge for treatment when there is no transport? If so, what is the fee?
Answer: No.
21. Question: How do you expect your transport numbers to increase over the first two years.
Answer: No anticipation of an increase in the first two years.
22. Question: Is this RFP due to a system conversion?
Answer: No
23. Question: Can the contractor and team remote in or is this strictly boots on the ground?
Answer: As long as the objective is achieved, it's up to the Contractor to choose their methods for success.
24. Question: Is the Client able to transfer 270, 276, 277, 835, 837 to Agency for working, or is it necessary to use another system as opposed to Agency remoting into your current system?
Answer: Not sure of the question but it is up to the chosen vendor to be able to interface with the current system.
25. Question: Are references required from Contractor only or Contractor and Sub-Contractor(s)?
Answer: References are required of the Contractor at submittal.
26. Question: Is there a restriction as it applies to utilizing off-shore resources (contractors)?
Answer: Yes, all participants on this potential contract must possess an E-Verify Number at the time of submittal.
Please acknowledge addendum in your submittal
END OF ADDENDUM
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