22-R-0029 12-12-2022.pdf

SEE ADDENDUM

(No Collect Calls)

W912CN22R0029 12-Dec-2022

b. TELEPHONE NUMBER

(808) 656-0941

8. OFFER DUE DATE/LOCAL TIME

02:00 PM 12 Jan 2023

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W912CN9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

MARIA OLIPAS

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

413 CSB

413TH CSB, RCO-HAWAII,

742 SANTOS DUMONT AVENUE

BLDG 108, 3RD FLOOR (WAAF)

SCHOFIELD BARRACKS HI 96857-5026

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE WX3JN3 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

US ARMY GARRISON HI DIR OF PUB DPW

MORRIS SIMMS

745 WRIGHT AVENUE, WAAF BLDG. 107

SCHOFIELD BARRACKS HI 96857-5003

TEL: 808-656-3018 FAX:

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$22,000,000

NAICS:

561622

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF95

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Section SF 1449 - CONTINUATION SHEET

PERFORMANCE WORK STATEMENT

Performance Work Statement (PWS)

Base Operations

Cipher/Cardlock Maintenance & Repair

4/12/2022

(revised 2 Dec 2022)

Table of Contents

INTRODUCTION

1.1 Background

1.2 Objectives

1.3 Climatic Conditions

1.4 Facility Access

1.5 Traffic Flow

1.6 Drainage

1.7 Restoration of Landscape Damage

1.8 Dust Suppression

2.0 REQUIREMENTS

2.1 Description of Services

2.1.1 Non-Personal Services

General Information

2.1.3 Place of Performance and Hours of Operation

Federal Holidays Travel/Temporary Duty Emergency Services

2.1.7 Contract Administration and management

2.1.8 COR Functions

2.1.9 Quality Control (QC)

2.1.10 Subcontract Management

2.1.11 Contractor Employees

2.1.12 Business Relations

2.2 Work Management

2.2.1 Coordination

2.2.2 General Fund Enterprise Business System (GFEBS)

2.3 As-Builts and Geospatial Information System (GIS)

2.3.1 Maintain As-Builts

2.3.2 Real Property Records Updates

2.3.3 GIS

2.3.4 GIS Support Services

2.3.5 GIS Files

2.3.6 Other Documents

2.4 Historic Property or Archaeological Site

2.4.1 Repair and Replacement

2.5 Special Requirements

2.5.1 Security

2.5.2 Security Training

2.5.3 Safety

2.5.4 Training, Physical Requirements, or other Expertise Required

2.5.5 Environmental Requirements

2.5.6 Contingency Plans

2.6 Job Order Contract (JOC) Quality Assurance (QA)/Inspection Support

2.6.1 Project Support

3.0 PERFORMANCE REQUIREMENTS AND STANDARDS

3.1 High Level Objectives (HLO)

3.1.1 Performance Task Requirements, Standards and Acceptable Quality Levels (AQLs)

3.2 Transition

3.3 Contractor Manpower Reporting Application (CMRA)

3.3.1 Reporting Labor Hours

4.0 PERFORMANCE REQUIREMENTS SUMMARY (PRS) MATRIX

Quality Assurance Quality Control Plan (QCP)

5.0 COMMON LEVELS OF SERVICE (CLS)

6.0 DELIVERABLES

7.0 RELATED DOCUMENTS.

7.1 Definitions and Acronyms

7.1.1 Definitions

7.1.2 Acronyms

7.2 Applicable Directives, Publications

7.3 Technical Exhibit (TE)

7.4 Government-Furnished Material (GFM)/Property (GFP)/Equipment (GFE)

7.4.1 Utilities

Contractor-Furnished Material (CFM)/Property (CFP)/Equipment (CFE)

7.5.1 Contractor-Furnished Material and Responsibilities

7.5.2 Contractor-Furnished Items

7.5.3. Contractor Facilities

7.6 U.S. Department of Labor (DOL) Wage Determination (WD)

8.0 SPECIFIC TASKS

8.1 Preventive Maintenance (Cardlocks)

8.2 Repair (Cardlocks)

8.3 Preventive Maintenance (Cardlocks)

8.4 Parts Inventory

8.5 Barracks Management Representatives (BMR) Training

8.6 Weekly Progress Report

W912CN22R0029

Introduction. This is a non-personal services contract to provide card and cipher lock maintenance and repair services. The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary as defined in this PWS.

1.1 Background. The United States Army Garrison Hawaii (USAG-HI) requires preventive maintenance, repairs and training of KABA ILCO card and cipher locks. The KABA ILCO models in this requirement are Solitaire 710 High C, L100/E-Plex, 5031-WL-26D and Electro MAG HI Security. The services includes routine and emergency / unscheduled service calls and training for KABA ILCO (Cipher/Swipe Type), door locks in Army Barracks and Office Buildings located at Schofield Barracks (SB), Helemano Military Reservation (HMR) East Range (ER), Fort Shafter (FS), Wheeler Army Airfield (WAAF), and Tripler Army Medical Center (TAMC) on the island of Oahu, Hawaii.

1.2 ObjectivesThe Contractor shall ensure all work accomplished in the performance of this PWS meets all applicable Federal, State, and local laws, regulations, and directives.

The Contractor shall provide information as specified by the deliverables presented in the contract. The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract.

The intent is to establish work requirements that are performance-based and results-oriented. The Contractor shall determine the best and most cost effective ways to fulfill card and cipher locks, along with their component needs, emphasizing innovation and commercial best practices.

1.3 Climatic Conditions. NA

1.4 Facility Access. NA

1.5 Traffic Flow. The contractor shall maintain the free flow of traffic during surfaced area maintenance. The Contractor shall notify the Contracting Officer Representative (COR) and the Contracting Officer (KO), in writing, a minimum of fourteen (14) calendar days in advance of any scheduled closure of streets. Emergency road closures shall be coordinated with the Contracting Officer Representative (COR).

1.6 Drainage. NA

1.7 Restoration of Landscape Damage. NA

1.8 Dust Suppression. NA

2.0 Requirements.

2.1 Description of Services. See Section 8.0 for the specific tasks.

2.1.1 Non-Personal Services. The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

2.1.2 General Information.2.1.2.1 Period of Performance (PoP). See contract schedule for POP dates.

2.1.3 Place of Performance and Hours of Operation.

2.1.3.1 Place of Performance. The work to be performed under this contract will be performed at the locations listed in Technical Exhibit (TE) 1.

2.1.3.2 Hours of Operation. The Government's regular (normal) hours are from 0700 – 1600 hours, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall conduct business during regular hours.

2.1.4 Federal Holidays. The Contractor’s performance shall not be required on the Federal public holidays listed below. Holidays occurring on weekends will be observed as directed by the Federal calendar (5 U.S.C. 6103).

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day Juneteenth National Independence Day

2.1.4.1 The Contractor shall provide personnel support within two (2) hours of notification outside the normal hours of operation as required, including holidays, to support the Directorate of Public Works (DPW) mission. Prior to performance of services outside the locally established hours of operation, the Contractor shall request and obtain, in writing, approval from the KO. The Program Manager shall be available after normal hours to serve as the central point of contact for Contractor operations. Contractor personnel shall not be scheduled for overtime work.

2.1.4.2 Installation Closures. NA

2.1.4.3 Inclement Weather Delay. NA

2.1.5 Travel/Temporary Duty. NA

2.1.6 Emergency Services. NA

2.1.6.1 The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or COR immediately, not later than (NLT) two (2) hours of the incident.

2.1.6.2 The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel.

2.1.7 Contract Administration and management. NA

2.1.7.1 Post Award Conference/Performance Evaluation Meetings. NA

2.1.7.2 RESERVED

2.1.7.3 RESERVED

2.1.7.3.1 Contracting Officer (KO). NA

2.1.7.3.2 Contracting Officer’s Representative (COR). NA

2.1.7.3.2.1 COR Authority. NA

2.1.7.3.3. RESERVED

2.1.8 COR Functions. NA

2.1.9 Quality Control (QC). Quality Control is the responsibility of the Contractor. The Contractor shall provide a Quality Control Plan (QCP) five (5) business days before contract start. The Contractor shall provide and maintain a QCP that is acceptable to the KO. Changes to the Contractor’s QCP shall be submitted to the KO for review and approval within five (5) business days prior to implementation.

2.1.9.1 The Contracting Officer Representative Tracking (CORT) Tool NA

2.1.10 Subcontract Management. NA

2.1.11 Contractor Employees. NA

2.1.11.1 Key Personnel. NA

2.1.11.1.1 RESERVED

2.1.11.1.2 RESERVED

2.1.11.1.3 All Contractor employees shall be legal U.S. residents. The Contractor shall immediately remove any employee that is not a legal U.S. resident. The Contractor personnel shall be able to communicate clearly in the English language. Contractor shall ensure employees are capable of obtaining installation access.

2.1.11.1.4 Qualification Standards. NA

2.1.11.1.5 Contractor Identification. NA

2.1.11.1.6 Standards of Conduct. Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation.

2.1.11.1.7 Contractor Hiring Restrictions. NA

2.1.11.1.8 Organizational Conflict of Interest (OCI). NA

2.1.12 Business Relations. The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the COR and KO corrective action plans, timely identification of issues, and effective management of subcontractors within (10) days or at a mutually agreed upon date. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.2 Work Management. NA

2.2.1 Coordination. The Contractor shall schedule and coordinate with the COR to minimize disruptions to the facility mission.

2.2.2 General Fund Enterprise Business System (GFEBS). NA

2.2.2.1 GFEBS Certification. NA

2.2.2.2 Preventive Maintenance Orders (PMO). NA

2.2.2.3 Operations Work Orders (OWO). NA

2.2.2.4 GFEBS Support. All Demand Maintenance Orders (DMO), NA

2.2.2.4.1 Database Tasks/Requirements. NA

2.3 As-Builts and Geospatial Information System (GIS). NA

2.3.1 Maintain As-Builts. NA

2.3.1.1 Support. NA

2.3.1.2 Training. NA

2.3.2 Real Property Records Updates. NA

2.3.3 GIS. NA

2.3.4 GIS Support Services. NA

2.3.5 GIS Files. NA

2.3.6 Other Documents. NA

2.4 Historic Property or Archaeological Site. NA

2.4.1 Repair and Replacement. NA

2.5 Special Requirements.

2.5.1 Security.

2.5.1.1 Access and General Protection/Security Policy and Procedures.

2.5.1.2 Motor Vehicle Operators.

2.5.1.3 Contractor Vehicle Registration.

2.5.1.4 RESERVED

2.5.1.5 Physical Security NA

2.5.2 Security Training. NA

2.5.2.1 iWATCH Training. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. Training standards will be provided by the COR within 5 calendar days of contract award.

Contractor personnel are to train all personnel within 30 days of award or within 30 days of a hiring action.

Contractors are to report training to the COR within 30 days of contract award or a hiring action.

IWATCH within the Army is a nation-wide modern version of a neighborhood watch program focused on the threat of terrorist activity. It is an antiterrorism awareness program that the contractor’s workforce. While on Army installations, must all be familiar with to promote and enhance reporting suspicious activity or behavior. The program has two elements: “passive” and “active.” The passive element is an individual’s situational awareness of his or her surroundings. The active element of iWatch involves individuals taking action to report suspicious behavior or activities to law enforcement for more investigation.

LEVEL I ANTITERRORISM (AT) STANDARDS

(a) Pursuant to Department of Defense Instruction Number 2000, “DoD Antiterrorism (AT) Standards,” dated October 2, 2006, each contractor employee requiring access to a Federally-controlled installation, facility and/or Federally-controlled information system(s) shall complete Level I AT Awareness Training on an annual basis and receive a certificate of completion. The training is accessible from any computer and is available at https://jkodirect.jten.mil (enroll in course #JS-US007-14). The contractor is responsible for ensuring that all applicable employees have completed antiterrorism awareness training. And shall certify that their workforce has completed the training through the submission of completion certificate (s) to the Contracting Officer and the

Contracting Officer’s Representative (if appointed) within five working days after contract award or prior to access to a Federally-controlled installation or information system.

(b) In the event that the automated system at is not available https://jkodirect.jten.mil (enroll in course #JS-US007- 14). (e.g., server problems), Level I AT Awareness Training can be provided by a qualified instructor. However, if the training is not completed online, the Level I AT Awareness Instructor qualification must be coordinated with the Installation Antiterrorism Officer (or Installation Security equivalent) and the resultant name(s) of approved instructors shall be provided the contracting officer or designee along with all associated cost or schedule impacts to the contract. Antiterrorism performance (Level 1 AT Awareness Training attendance and compliance) may be documented as a performance metric under the resultant contract, and be part of past performance information in support of future source selections.

2.5.2.2 OPSEC Training. Per AR 530-1 Operations Security, the contractor employees shall complete Level I OPSEC Awareness training. New employees shall complete training within thirty (30) calendar days of their reporting for duty and annually thereafter.

2.5.3 Safety. NA

2.5.3.1 Safety Plan. The Contractor shall develop and implement a safety program for its employees. The Contractor shall submit the Safety Plan to the KO for review and acceptance within ten (10) days of commencement of work. Revisions shall be submitted five (5) calendar days prior to the effective date of change.

2.5.3.2 Occupational Safety and Health. The Contractor shall comply with the Occupational Safety and Health Administration (OSHA) standards. The Contractor shall comply with all applicable Federal, State, and local laws, regulations, and directives.

2.5.4 Training, Physical Requirements, or other Expertise Required. NA

2.5.4.1 RESERVED

2.5.5 Environmental Requirements.

2.5.5.1 Green Procurement. Section 6002 of the Resource Conservation and Recovery Act of 1976 (RCRA) requires the use of recycled and recovered products identified in the EPA’s Comprehensive Procurement Guidelines.

2.5.5.2 The Contractor shall use these recycled or recovered products unless they cannot be procured within a reasonable period of time not to exceed seven (7) calendar days; at prices not to exceed five (5) percent of prevailing rates; or the product(s) does not meet technical or performance standards. EPA Guidelines are the minimum requirement. The Contractor shall use materials and products commonly used in industry. The Contractor shall maintain records and submit an annual report to the COR along with the annual certification required by FAR 52.223- 9 (Certification and Estimate of Percentage of Recovered Material Content for EPA Designated Items), upon completion of the base year and each option year.

2.5.5.3 Environmental Compliance. The Contractor shall comply with all Federal, State, local, and installation environmental laws, rules, plans, and policies. The Contractor shall use and store all materials, chemicals, and equipment used in the performance of services on the installation IAW with industry standards, local, State and Federal laws, and according to manufactures' recommendations. The Contractor shall be financially responsible for all fines and associated costs for hazardous waste management, transportation, and disposal of waste due to the Contractor's non-compliance. The Contractor shall submit Safety Data Sheets (SDS) for approval on all materials, five (5) days before delivery of the material, to the COR. The Contractor shall provide upon request from the COR all required data to meet environmental-mandated reporting requirements (e.g., air emission data, hazardous material storage/usage, herbicide/pesticide usage, solid/hazardous waste generation). The Contractor shall provide data to meet reporting deadlines and during compliance inspections upon request from the COR/ACOR.

2.5.5.4 Spill Plan. The Contractor shall notify the COR within one (1) hour, if the Contractor spills or releases any hazardous substances, i.e., substances listed in 40 CFR 302, Designation, Reportable Quantities, and Notification.

The Contractor shall submit a Spill Plan to the KO for approval within thirty (30) days of contract award IAW Spill Prevention Control and Countermeasure Plan.

2.5.5.5 General Environmental Standards.

(a) While performing work on any US Army Garrison, Hawaii (USAG-HI) installations, the Contractor will comply with Executive Orders 13423 “Strengthening Federal Environmental, Energy, and Transportation Management” signed by the President on 24 Jan 2007 and 13514, “Federal Leadership in Environmental, Energy, and Economic Performance” signed by the President on 8 Oct 2009 requiring the acquisition of environmentally preferable goods and services, use of sustainable environmental practices, purchase of bio based, energy efficient and recycled content products. More specifically, the Contractor will strive to improve upon their sustainability performance by taking actions to:

(1) Reduce energy consumption

(2) Reduce greenhouse gas emissions

(3) Conserve and protect water resources

(4) Eliminate waste, recycle, and prevent pollution

(5) Adopt sustainable technologies

(6) Procure environmentally preferable materials, products and services

(7) Maintain sustainable buildings

(8) Strengthen livability of the local community

(9) Inform and involve personnel in the achievement of these goals

(b) The Contractor shall comply with the Government directives, permit conditions, installation policies and plans as administered by the Government. The Contractor will be held liable to pay for any environmental fines resulting from his operations, waste generated or other operational environmental requirements. As applicable, the Contractor will obtain environmental permits required for wastewater pretreatment, underground tanks, hazardous waste identification numbers, air pollution permits for temporary sources, storm water permits or other operational environmental permits.

(c) The Contractor will review and comply with applicable policies, program documents and regulatory requirements as stipulated under each environmental program media below.

(1) Environmental program documents include, but are not limited to: the Installation Hazardous Waste Management Plan – USAG-HI Regulation 200-4, Asbestos Management Plan, Lead-based Paint Management Plan, Installation Spill Prevention Control, and Countermeasures (SPCC) Plan, Integrated Natural Resources Management Plan, Integrated Cultural Resources Management Plan, Pollution Prevention Plan, and the Storm Water Pollution Prevention Plan available at the DPW Environmental Division. Environmental program documents can be downloaded from the installation sustainability and environmental management website at:

http://www.garrison.hawaii.army.mil/sustainability/Environmental.aspx

(2) Installation policies include, but are not limited to; the Environmental Compliance and Protection Program Policy Memorandum USAG-HI-4; Environmental Policy Memorandum USAG-HI-10; Authorized Use List Policy Memorandum USAG-HI-19, Waste Reduction and Recycling Policy Memorandum USAG-HI-25; Open Burn Policy Memorandum USAG-HI-51; Generator Control Policy Memorandum USAG-HI-55; Illicit Discharge Detection and Elimination Policy Memorandum USAG-HI-59; and the Joint USARPAC and IMCOM-Pacific Energy Conservation Policy Guidance. Installation Policy Memorandums are available for download at:

http://www.garrison.hawaii.army.mil/command/documents.htm

(3) The Contractor is also encouraged to view the online A to Z sustainability and environmental management guide for instructions on managing common environmental issues. The A to Z sustainability and environmental management guide is available at:

http://www.garrison.hawaii.army.mil/sustainability/AtoZ.aspx

(d) The Contractor shall at all times keep the work area, including storage areas used by him, free from accumulations of waste material or rubbish and prior to completion of the work remove any rubbish from the premises and all tools, scaffolding, equipment and materials not the property of the Government. Upon completion of the work, the Contractor shall leave the work and premises in a clean, neat and workmanlike condition satisfactory to the Contracting Officer. If debris is not disposed of properly or the site is not left clean, the Government will clean the site at the expense of the Contractor. The Contractor will also be held liable for damages done to the environment as a result of disposal and/or cleanup.

(e) The Contractor may be subject to unannounced Environmental Compliance Inspections by the DPW Environmental Division.

(f) Environmental and Safety Noncompliance Fees. The Contractor shall be solely responsible for remedying all Federal, State and local environmental and safety violations or noncompliance and any payment of fines, penalties and fees levied as a result of the violations or noncompliance. The Government reserves the right to withhold payment in the amount of the fines, penalties and fees levied if not paid by the Contractor.

2.5.5.6 Emergency Planning Community Right to Know Act (EPCRA) Hazardous Substances (HS).

(a) Contractors using EPCRA HS in the performance of any work while on USAG-HI installations are responsible for complying with the provisions of EPCRA regulations and submitting applicable reports (TIER II/TRI) to Federal and State regulatory agencies as applicable.

(b) Copies of reports for substances used in connection with work performed on USAG-HI installations shall be provided to the DPW Environmental Division, Attention: EPCRA Program Manager, STOP 253, 3rd Floor, 948 Santos Dumont Ave., Wheeler Army Airfield, phone 656-2878.

(c) Chemicals regulated under EPCRA HS are defined in EPA document EPA 550-B-98-017, Title III List of List, Consolidated List of Chemicals Subject to the Emergency Planning and Community Right to Know Act and Section 112® of the Clean Air Act Amended.

(d) The Contractor is responsible for knowing which chemicals it uses or transports that are contained on the list. For convenience, the Contractor may review a copy of the EPA document at the Directorate of Public works (DPW) Environmental Division. The document can also be downloaded from the U.S. Environmental Protection Agency (EPA) at: http://www.epa.gov/oppt/pubs/genpub.htm

(e) The Contractor must maintain copies of Material Safety Data Sheets (MSDS’s) of all chemicals used in the performance of any work while on USAG-HI installations. MSDSs must be readily available at the site location where the work is being performed.

(f) The Contractor can request the list and locations of EPCRA HS currently utilized on USAG-HI installations by contacting the DPW Environmental Division EPCRA Program Manager. The Contractor must provide name, company, contract number, date the contract was awarded and provide a description of the contract. A database of locations of chemicals will then be forwarded upon review and approval of request. Contractors working on USAG- HI installations are encouraged to review this database, which will provide information where potentially hazardous chemicals are stored.

(g) All spills of substances containing EPCRA HS will be immediately reported to the Directorate of Public Works Spill Response line at (808) 656-1111 and the USAG-HI, Public Affairs Office at (808) 656-3160 or (808) 542-9489 (after hours). The Contracting Officer must be notified during the first business hour immediately after. All Waste generated from EPCRA HS being utilized will be immediately reports EPCRA HS being utilized will be immediately reported to the DPW Environmental Office (808) 656-2878.

(h) All Contractors utilizing substances containing EPCRA HS will perform the following prior to contract start.

(1) Review the Installation Spill Prevention, Control, and Countermeasures (SPCC) Plan and the Installation Hazardous Waste Management Plan – USAG-HI Regulation 200-4 available at the DPW Environmental Division or from the installation sustainability and environmental management website at:

http://www.garrison.hawaii.army.mil/sustainability/Environmental.aspx. Upon review, the Contractor or designated responsible employee shall sign a certification statement that they have reviewed and understand the contents of these documents.

(2) Provide a listing and MSDS copies of oil and Hazardous Substance (HS) products projected to be utilized in the performance of any work while on USAG-HI installations to the DPW Environmental Division. The estimated average and maximum quantities of each material anticipated to be on-site at any given time shall also be provided to the DPW Environmental Division EPCRA Program Manager, STOP 253, 3rd Floor, 948 Santos Dumont Ave., Wheeler Army Airfield, phone (808) 6560-2878 and to building 6040 East Range for material to be bar-coded. The Contractor must ensure the product listing is current and updated as frequently as necessary and/or at a minimum, on an annual basis by 1 January of each year.

(3) Provide the name, office phone number, and cellular phone number of a company spill response point of contact.

The point of contact must be trained in spill response.

(4) Provide a copy of an agreement with a hazardous materials spill response company in the event of a spill.

(5) Provide copies of employees training certifications on environmental and spill response training.

(6) Appoint a primary and alternate Environmental Compliance Officer in writing.

(7) Develop a notification procedure in the event of a spill to include phone numbers of response personnel, support agencies, National Response Center, State Hazard Evaluation Emergency Response Office and Civil Defense.

(8) Accomplish all spill notifications as required by the U.S. Environmental Protection Agency and State of Hawaii to the Hazard Evaluation Emergency Response Office, Local Emergency Response Commission and National Response Center. Copies of written spill notifications shall be provided to the DPW Environmental Division.

(9) All spills caused by the Contractor will be cleaned up under supervision of the Contractor and a qualified hazardous materials spill response company, at no cost to the Government, in accordance with all applicable laws and regulations and to the satisfaction of the DPW Environmental Division.

(10) The Contractor shall pay for disposal costs of all contaminated materials to include but not limited to soil, sorbent materials, disposable equipment and other materials contaminated by the spill. Ensure all disposals are in accordance with all applicable laws and regulations at authorized disposal facilities.

2.5.5.7 Spills of Petroleum/Oil/Lubricants or Hazardous Materials/Hazardous Waste.

(a) The Contractor will prepare and maintain a site-specific spill plan, including notification procedures for spills/releases. The spill plan will include phone numbers of response personnel, support agencies, National Response Center, State Hazard Evaluation Emergency Response Office and Civil Defense. The Contractor will provide a copy of the spill plan to DPW Environmental Division upon request.

(b) The Contractor shall provide immediate response to stop, contain, and clean-up all spills of oil and other hazardous substances that result from his performance under this contract.

(c) The Contractor must report all spills immediately to the DPW Spill Response line at (808) 656-1111 in accordance with the Installation SPCC Plan. Additionally, the Contractor shall notify the CPR of the incident during normal business hour or the first business hour following the incident.

(d) The Contractor will accomplish all spill notifications and written spill reports as required by the U.S.

Environmental Protection Agency, State of Hawaii Hazardous Evaluation Response Office, Local Emergency Planning Commission and National Response Center, in accordance with applicable laws and regulations.

(e) The Contractor will provide a copy of spill notifications and written reports to the DPW Environmental Division.

(f) All spills caused by the Contractor shall be cleaned up under the supervision of the Contractor and/or a qualified hazardous waste/materials spill response company, at no costs to the USAG-HI, in accordance with all applicable laws and regulations and to the satisfaction of the DPW Environmental Division. If cleanup is not accomplished in the timely fashion, or to the satisfaction of the DPW Environmental Division, the Government will assist with the final cleanup, and the Contractor will provide appropriate reimbursement of cleanup costs.

(g) The Contractor will pay for all clean up, management, and disposal cost of all contaminated materials to include but not limited to soil, sorbent materials, disposable equipment and other materials contaminated by the spill. The Contractor will ensure waste disposal is accomplished in accordance with all applicable laws and regulations and at an authorized/permitted treatment and disposal facilities.

(h) The Contractor will pay any fines or penalty charges associated with a citation issued by federal, state or local officials as a result of the accident.

(i) Contractors handling bulk fuel must be trained to do so, and mobile fuel operations must be approved by the DPW Environmental Division.

(j) Off-Post Spills. The Contractor shall be responsible for and pay for cleanup of off-post spills in accordance with directions received from appropriate local authorities (e.g., Honolulu Fire Department, State Civil Defense, etc.). Off-post spills in connection with work performed under this contract shall also be reported to the DPW Spill Response line at (808) 656-1111 and the COR.

(k) Discovery of other than Contractor caused spills. The Contractor shall report any spills of hazardous materials to the DPW Spill Response line at (808) 656-1111 and the COR upon discovery.

2.5.5.8 Hazardous Waste (HW) and Non-Regulated Waste (NRW).

(a) The Contractor will comply with the Environmental Compliance and Protection Program Policy Memorandum

USAG-HI-HI-4.

(b) The Contractor will determine, based on generation of hazardous waste(s) resulting from their operation/activities their respective hazardous waste generator status. The Contractor is responsible to manage HW and NRW generated on-site from inception to disposal in accordance with all applicable, federal, state and local regulations. All costs associated with disposal are borne by the Contractor.

2.5.5.9 Recycling Program.

(a) The Contractor will comply with USAG-HI Policy Memorandum 25, Waste Reduction and Recycling, requiring diversion of solid waste to the fullest possible. More information can be found on the installation sustainability and environmental management website at: http://www.garrison.hawaii.army.mil/sustainability/Recycling.aspx

(b) Identify a recycling POC to DPW Environmental Division to include name, phone number and email address.

(c) Report quantities of refuse disposed and recycled to DPW Environmental Division as part of the work performed under this contract as applicable.

2.5.5.10 National Environmental Policy Act (NEPA).

As applicable, and upon request by the Government, the Contractor will comply with the NEPA process, notify the DPW Environmental Division and complete a Record of Environmental Consideration (REC) for actions such as, but not limited to:

(1) Actions that could impact historic structures, cultural and natural resources

(2) Minor renovation or new construction

(3) Actions that introduce new training vehicles, maneuvers, and weapons

(4) Replacing or removing floor tiles, ceiling tiles, sound proofing material, lighting fixtures, carpet, serving line equipment, natural gas unit

(5) Installing interior doors, windows, partitions, security cameras, rerouting ductwork

2.5.5.11 Sustainable Environmental Management (SEM) Systems.

(a) The Contractor will be familiar with and comply with the installation’s Environmental Policy Memorandum USAG-HI-10 and all 18 components of the installation SEM system manual in conformance with the ISO 14001 standard. The SEM system manual is available for download at:

http://www.garrison.hawaii.army.mil/sustainability/SEM.aspx

(b) In accordance with OPORD IMPC-HI-ZA 02-09, the Contractor will train all personnel in SEM awareness provided by DPW Environmental Division upon contract award. Refer to the installation Sustainable and Environmental Management website at http://www.garrison.hawa..army.mil/sustainability/Training.aspx for information about the online training logging and access procedure.

(c) The Contractor will support, as applicable, USAG-HI in achieving the reduction and environmental improvement goals identified in the installation Strategic and Sustainability Plan, as well as Executive Order 13514. The Contractor will strive to accomplish these goals by implementing and promoting green practices to help reduce their environmental footprint, fostering an ethic that takes the Army beyond environmental compliance to sustainability.

(d) Appoint a SEM Point of contact to DPW Environmental Division to include Name, phone number and email address upon request by the Government.

2.5.5.12 Energy and Water Conservation.

(a) Upon request by the Government, the Contractor will appoint a Unit Energy Conservation Officer (UECP) and Building Energy Monitor (BEM) and fully participate in the Garrison’s energy and water conservation program.

(b) Appoint BEM and UECP must attend the training class provided by the DPW Engineering Branch.

(c) The appointed UECOs and BEMs are responsible for ensuring energy-saving measures are being enforced in each building and to provide regular reports to DPW Engineering Branch showing how well the Contractor is doing at conserving energy.

(d) More information can be found on the installation sustainability and environmental management website at:

http://www.garrison.hawaii.army.mil/sustainability/Energy.aspx

2.5.6 Contingency Plans. NA

2.5.6.1 General. NA

2.5.6.2 Mobilization Contingency Plan. NA

2.5.6.3 Disaster Contingency Plan. NA

2.5.6.4 Dispute Contingency Plan. NA

2.5.6.5 Plan Updates. NA

2.6 Job Order Contract (JOC) Quality Assurance (QA)/Inspection Support. NA

2.6.1 Project Support. NA

3.0 Performance Requirements and Standards.

3.1 High Level Objectives (HLO). NA

3.1.1 Performance Task Requirements, Standards and Acceptable Quality Levels (AQLs).

3.1.1.1 Damage Caused by Contractor. NA

3.1.1.1.1 Damage Report. NA

3.2 Transition (Phase In/Phase Out) NA

3.3 Service Contract Reporting (SCR) in the System for Award Management (SAM)

Effective in FY20, the Department of Army will no longer require contractors to report into the ECMRA.

Contractors will begin reporting manpower data relating to the performance for service/construction contracts into SAM, consistent with existing service/construction contract reporting requirements under FAR Subpart 4.17. SCR is a business process that has been approved by the Army as a means for collecting information on contracts that provide services to the Department of the Army.

SAM portal to SCR will allow industry to report all manpower data into a single Federal-wide portal, removing duplicative requirements, one for DoD and another for the rest of the Federal Government, which requires the same data elements to be reported for service/construction contracts performed for both DoD and Federal civilian agencies that essentially perform the same function. The outcome will be a process that is less burdensome on both industry and Government while improving data integrity and accuracy.

The reporting period for contractors in SAM generally is open from mid-October to mid-December for reporting against the prior government fiscal year. SAM will only enable reporting for entities with contracts that meet the SCR thresholds Contractors must have an entity registered in SAM, an individual SAM user account with the Entity Administrator, Entity Registration Representative or Reporter roles for that entity and one or more contracts awarded to that entity, which meet the SCR reporting thresholds. For further information go to http://sam.gov

Detailed descriptions of Reporting Thresholds are available in the Service Contracting Reporting guidebook located at: https://dodprocurementtoolbox.com/sitepages/service-contract-report-sci

4.0 Performance Requirements Summary (PRS) Matrix.

Required Services

Performance Standard

Acceptable Quality Level (AQL)

Incentive (Positive and/or Negative)

# 1. Contractor shall ensure all work accomplished meets all maintenance and repair and all applicable Federal, State, and local laws, regulations and directives to include, but not limited to applicable publications in Section 7.2 Related Documents.

The Contractor shall provide services IAW PWS, 8.1 thru 8.5

2% Deviation from performance Standard;

% calculated by dividing the number of defects by the number of observations.

Contractor compliance rate shall be utilized as objective evidence of contract compliance and documented into the CPAR System; Contractor shall re-perform the service.

Required Services

Performance Standard

Acceptable Quality Level (AQL)

Incentive (Positive and/or Negative)

# 2. The Contractor shall develop and maintain a Quality Control Plan approved by the

KO.

The Contractor shall provide a

QCP IAW

PWS, 4.2

Zero Deviation from performance standard

Non-conforming services will result in Non- Conforming Reports issued to Contractor and potential negative CPARS report.

# 3 Contractor shall perform annual preventive maintenance tasks.

Contractor shall perform IAW

PWS 8.1

Required to be accomplished 90% of the time.

Conforming Reports.

Contractor shall re-perform service.

# 4 Contractor shall submit a Monthly Preventive Maintenance (PM) Report

Monthly Preventive Maintenance (PM) Report submitted as specified in para 8.2

Required to be

Non- conforming services

Conforming Reports.

Contractor shall re-perform the service.

# 5 Contractor shall respond to Priority One (1) emergency / unscheduled service calls two

(2) hours after notification.

Contractor shall notify the COR immediately after the service call is complete via telephone, text, or email

IAW PWS, 8.3

Zero Deviation from performance standard.

Conforming Reports issued and a potential negative CPARS narrative

# 6 Contractor shall complete Priority Two (2) service calls within seven (7) working days after notification.

Contractor shall notify the COR after completion of repairs IAW

PWS, 8.4

No more than two (2) Valid customer complaints per reporting period.

Non- conforming services will result in Non- Conforming Reports.

#7 Contractor shall provide barracks management training

Contractor shall conduct training

IAW PWS, 8.6

Zero Deviation from performance standard.

Conforming Reports issued and a potential negative CPARS narrative

# 8 Recommend the contractor maintain parts inventory for every lock types listed on Technical Exhibit One (TE1).

Contractor shall have parts on hand to install per the COR

IAW PWS, 8.5

Required to be

Non- conforming services

Conforming Reports.

# 9 Contractor shall submit a weekly progress report for all completed service calls covering a seven day period

Weekly Progress Report submitted as specified in para 8.7

Zero Deviation from performance standard

Conforming Reports issued and a potential negative CPARS narrative

4.1 Quality Assurance. The Government will evaluate the Contractor’s performance under the contract IAW the Government’s Quality Assurance Surveillance Plan (QASP). QASPs are considered to be "living documents," dynamic, adaptable, and subject to modification based on Contractor performance surveillance results. The QASP is not part of the PWS and will not be issued with the solicitation. The QASP focuses on the procedures and processes the Government will implement to assure the Contractor is performing IAW the performance standards within the PWS. The Government plan defines the criteria of how the Contractor’s performance will be evaluated, the frequency of surveillance, and the items to be inspected. Although the Government will develop a QASP, Government surveillance of Contractor performance is not limited to the QASP, or the performance objectives, outlined in the Performance Requirements Summary (PRS). The Government retains the right to evaluate all services required by the contract. The Government will perform inspections and tests in a manner that will not unduly delay the work. If any of the services performed do not conform to contract requirements, the Contractor shall perform the services again at no additional cost to the Government.

4.2 Quality Control Plan (QCP). Quality control is the responsibility of the Contractor. The Contractor shall develop, implement, and maintain an effective quality control program which shall be documented in a QCP to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify and prevent the recurrence of defective services. The Contractor’s QCP is the means by which they assure themselves that the work conforms to contract requirements. The basic principle of the plan is that the Contractor is responsible for quality control. The QCP shall be constructed in such a manner that each CLS service can be extracted and used for that function only and not contain extraneous information. The Contractor's QCP shall include a separate section, which addresses the Contractor's method of managing quality of work. The QCP shall include a description of the inspection system to address services listed in this PWS, and a description of the methods to be used for identifying and preventing defects in the quality of services performed. The plan shall include a description of the Contractor’s inspection system to include specifics as to areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the Contractor’s inspectors. No lead person or first line supervisor shall be considered a Quality Control Inspector. The Contractor shall develop, maintain, and submit a QCP to the KO for acceptance within thirty (30) calendar days after the contract is awarded. The Contractor shall submit any proposed changes in the QCP to the KO for written approval five (5) working days prior to implementation.

5.0 Common Levels of Service (CLS). NA

6.0 Deliverables.

Deliverable Frequency # of Copies Medium/ Format Distribution

A001 Weekly Progress Report

Weekly

N/A

Email

COR/ACOR

A002 Monthly Preventive Maintenance Report

Monthly

N/A

Email

COR/ACOR

7.0 Related Documents.

7.1 Definitions and Acronyms

7.1.1 Definitions.

7.1.1.1 Acceptable Quality Level (AQL). The AQL is the maximum percent defective (or the number of defects per hundred units) for the purposes of sampling inspection can be considered satisfactory.

7.1.1.2 Alternate Contracting Officer’s Representative (ACOR). A

7.1.1.3 Ashes. NA

7.1.1.4 Bulk Waste. Large items of solid waste such as household appliances, furniture, auto parts, pallets, shelving, piping, stone, concrete rubble, brick, lumber, toys, and other wastes; the size or weight of which, precludes or complicates the handling by normal collection, processing, or disposal methods.

7.1.1.5 Bulky Waste. The waste placed at the collection point or curbside that doesn't fit or is too heavy to be placed in the routine collection container. These wastes include but are not limited to: lumber, scrap metals, bricks, blocks, concrete rubble, stones, toys, furniture, appliances, logs, limbs, televisions, cabinets, automotive components, power equipment, crates, wheels, de-rimmed tires, electronics and their components, etc.

7.1.1.6 Cannibalize. Remove parts from Government property for use or for installation on other Government property.

7.1.1.7 Carpet Care. Cleaning and maintenance to keep carpet reasonably free of all stains, soil, and dirt. Methods used for carpet care are vacuum cleaners and carpet shampooers.

7.1.1.8 Child, Youth and School Services (CYS). Overarching naming convention for Child Development Center (CDC), Youth Activity Center, and School Age Services (SAS). CYS is used when referencing all programs.

7.1.1.9 Cleaning. Removing stains, soil, and dirt; accomplished by chemical or mechanical means.

7.1.1.10 Collection. The pickup of accumulated recyclable material,…