Questions and Answers RFQ 20380225Q00013.docx

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Webinar Support Services
Solicitation number
20380225Q00013
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The document is a Questions and Answers (Q&A) file for Request for Quote (RFQ) 20380225Q00013 for Webinar Support Services issued by the Bureau of the Fiscal Service on behalf of the U.S. Access Board. The Q&A provides clarification on key aspects of the solicitation, including confirmation that this is a renewal of an existing contract previously awarded to the University of Illinois Chicago (contract # 20380220P0006).

The solicitation is a 100% Small Business set-aside utilizing NAICS 611710 for Educational Support Services, seeking a contractor to provide comprehensive webinar support. The requirement encompasses not just technical support, but also platform procurement, hosting, production, archiving, and accessibility features. Specifically, the contractor must provide a webinar platform compliant with Section 508 and WCAG 2.2 Level AA requirements, supporting assistive technologies, integrated captioning, ASL video feeds, and providing an Accessibility Conformance Report. The government intends to award a Firm-Fixed-Price Task Order with one 12-month base period and one 12-month option period, using a Lowest Price Technically Acceptable (LPTA) evaluation method. Proposal submissions are due by 10:00 am EST on September 22, 2025, to purchasing@fiscal.treasury.gov.

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20380225Q00013.pdf PDF
Attachment A - Pricing Sheet.xlsx XLSX spreadsheet

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Questions and Answers RFQ # 20380225Q00013 Webinar Support

1. Is the solicitation a new requirement set by the government or is this a contract currently being performed that the government is renewing. If this is a renewal, do you have the contract number associated with the old contract?

A. This is a contract currently being performed by University of Illinois Chicago award # 20380220P0006.

2. Could you please confirm if the requirement is solely for webinar support services (e.g., setup, technical assistance, accessibility support) rather than procurement or development of a webinar platform?

A. The contractor will be responsible for providing and maintaining the webinar platform/software in addition to delivering technical and accessibility support. This includes hardware/software, hosting, production, archiving, accessibility features (captioning, ASL integration, VPAT compliance), CEU coordination, and branded website management.

3. Could you specify which webinar platform is currently utilized for these services, to ensure compatibility and effective support? Microsoft Teams?

A. The SOW does not specify a particular platform, such as Microsoft Teams. The contractor is required to identify and use an accessible webinar platform that complies with Section 508 and WCAG 2.2 Level AA requirements. The selected platform must support assistive technologies, integrated captioning, ASL video feeds, and provide an Accessibility Conformance Report (VPAT 2.5 or later).

File details come from the government source that posted it. Updated .