2026 PWS VTE.pdf
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- Solicitation number
- 2026-PZI-1699
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Performance Work Statement Summary
This Performance Work Statement (PWS) specifies requirements for vertical transportation equipment (VTE) maintenance, repair, and inspection services at Hanscom Air Force Base in Massachusetts. The contractor must maintain 20 pieces of VTE equipment including freight and passenger elevators, escalators, wheelchair/stair lifts, dock levelers, and dumbwaiters across multiple base facilities. The contract operates on a fixed-price monthly basis covering all preventative maintenance, annual federal inspections, repairs, replacements, and routine and emergency service calls. The contractor must be licensed by Massachusetts and located within 60 miles of the base's Civil Engineering Headquarters. All work must comply with ASME A17.1-2025, ANSI/ASME A17.2-2014, ASME A17.3-2023, NFPA standards, UFC 3-600-01, and OSHA requirements. The contractor assumes total service responsibility and determines appropriate service frequencies and types needed to maintain safe operations.
Specific service requirements include developing and submitting an annual written Maintenance Control Program within 30 days of contract award, performing monthly preventative maintenance on all VTE, coordinating federal inspections by licensed inspectors, and responding to routine service calls within 24 hours (excluding weekends and holidays, Monday-Friday 7:00 a.m. to 3:30 p.m.) and emergency calls within one hour. The contractor must submit written reports within two business days of all work performed, maintain copies of inspection documentation with an index available to the Contracting Officer Representative within one business day of request, perform confined space entries in compliance with 29 CFR 1910 with pre- and post-briefs coordinated through the Fire Department, and develop a comprehensive quality control program addressing inspection procedures and defect prevention. Excluded services include alterations/modernizations, vandalism or abuse damage, cosmetic work, cleaning, and specific ancillary components. Performance will be evaluated on maintaining 100 percent VTE operational status, responding to and completing service calls timely 100 percent of the time, submitting accurate reports within required timeframes, and ensuring 100 percent federal inspection compliance.
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| File | Type | Posted |
|---|---|---|
| 2026-PZI-1699 Combo Synopsis Solicitation.pdf | ||
| Wage Determination 2015 4047 dated 03 Dec 2025.pdf | ||
| 2026 Bid Schedule VTE Service.xlsx | XLSX spreadsheet |
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PERFORMANCE WORK STATEMENT
FOR HANSCOM AFB, MASSACHUSETTS
VERTICAL TRANSPORTATION EQUIPMENT
MAINTENANCE, REPAIR, & INSPECTION
SERVICES
66ABG/CEOES
29 January 2026
PERFORMANCE WORK STATEMENT (PWS) FOR
VERTICAL TRANSPORTATION EQUIPMENT MAINTENANCE, REPAIR, &
INSPECTION SERVICES
1. DESCRIPTION OF SERVICES. The Contractor shall provide all management, tools, supplies, equipment, parts and labor necessary to maintain, repair, and inspect the real property vertical transportation equipment (VTE) at Hanscom AFB (HAFB) in a manner that will ensure continuous and safe operation of the 20 VTEs on base. (full maintenance and repair with the exception of the exclusions listed in paragraph 2 below). The VTE and their locations will be listed in Appendix B. NOTE: The term “VTE” in this Performance Work Statement (PWS) includes all equipment listed in Appendix B: freight and passenger elevators, escalators, and may include wheelchair/stair lifts, dock levelers, and dumbwaiters. The prime contractors geographical proximity to the Civil Engineering Headquarters located on HAFB shall be within 60 miles.
1.1. This full maintenance contract signifies a VTE service provider (Contractor) takes total service responsibility for the equipment identified in the contract. Except those services covered in paragraph 2 below, the monthly fixed price includes monthly Preventative Maintenance, Annual Federal Inspections, maintenance, repairs, replacements, and routine and emergency service calls. The contractor shall provide a licensed technician during annual Federal Inspections to disable/enable fire alarm panel for each facility in Appendix B. The technician must posses a Class A, Class B, Class C, or Class D license. This contract allows the Government to budget total yearly costs and eliminates concerns relating to individual parts repair or replacement invoicing. The Contractor assumes all responsibility and determines the amount of service visits and types of service required to keep the VTE operating safely and within the performance objectives of paragraph 6.
1.1.1. On a fixed-price monthly basis, the prime contractor shall be responsible for:
- Monthly preventative maintenance of all VTE outlined in Appendix B
- Coordination with a licensed Federal Inspector to ensure current certification of all VTE located at Hanscom AFB, MA.
- Response to service and emergency calls as outlined in PWS paragraph 5.
1.2. Work conducted on VTE will be in accordance with the American Society of Mechanical Engineers (ASME) A17.1-2025 (or applicable code for year VTE put in service) Safety Code for Elevators and Escalators (ASME A17.1); ANSI/ASME A17.2-2014, Guide for Inspection of Elevators, Escalators, and Moving Walks (applicable to equipment); A17.3-2023, Safety Code for Existing Elevators and Escalators (applicable to equipment); National Fire Protection Association (NFPA) Standards; Unified Facilities Criteria (UFC) 3-600-01; Fire Protection Engineering for Facilities, Occupational Safety and Health Administration (OSHA) Standards and the recommendations of the original equipment manufacturer (OEM).
1.3 Confined Space: Contractor shall be required to enter confined space areas as part of this contract. Technicians shall be compliant with the requirements set forth by the Code of Federal Regulations (CFR), Title 29, Part 1910 for permit-required confined spaces.. Contractor shall provide their own confined space entry equipment. Contractor shall provide copies of all Confined Space Entry Permit Recording atmospheric testing readings.
Permit required confined space areas will require, in accordance with (IAW) Department of the Air Force Manual (DAFMAN) 91-203, Air Force Occupational Safety, Fire, and Health Standards, The Department of the Air Force (DAF) Mishap Prevention Program (DAFI 91-202), and Department of the Air Force Federal Acquisition Regulation Supplement (DAFFARS) clause 5352.223-9001, Health and Safety on Government Installations, a pre-brief prior to the start of any confined space entry service which includes the Contractor providing a list of all confined spaces that will be entered to the Safety Office and the Contracting Officer Representative (COR). The Safety Office will provide the contractor with all known hazards/information about the confined spaces being entered. and the Fire Department must coordinate on ALL confined space entries and will approve or disapprove the entry, as determined by their ability to provide a rescue team at the time of the request. The Hanscom Fire Departments phone number is (781-225-3330). It is the Contractor’s sole responsibility for compliance with OSHA (Public Law 91-956). The pre-brief will inform the contractor of any known hazards and the contents of the space. Additionally, the Contractor will be briefed on precautions and procedures implemented by the Hanscom Air Base Group Civil Engineering Division (66 ABG/CE) to protect Air Force workers. The Fire Chief will coordinate the confined space entry contract and either approve or disapprove use of the rescue team supplied by the installation Fire Emergency Services (FES) Flight. At the conclusion of the contract, an after-action brief shall be required where the Contractor will provide information regarding hazards encountered or created in the space(s). The COR will contact the Contracing Officer (CO) and ABG/SE (Safety Office) immediately if an unsafe act or procedure is performed by the Contractor. For the Air Force, a minimum of three (3) personnel must be present for manhole or vault entry (UFC 3-560-01 Change 4-May 15, 2023)
2. EXCLUDED SERVICES. The following are not covered in the full maintenance service arrangement and are considered over and above services:
2.1. Alterations (a.k.a., modernizations) are not covered in the full maintenance service arrangement. (See Paragraph 3.2)
2.2. Acts by parties other than the Contractor of vandalism, abuse, negligence, damage resulting from rescue and recovery operations, acts of God (including damage resulting from emergency power generator power spikes and low quality) are not included in the contract.
2.3. Additional items excluded in the full maintenance coverage are cosmetic, construction, ancillary components of the VTE system including the finishing, repairing or replacement of the cab enclosure, ceiling frames, hoistway door panels, door frames, sills, car flooring, floor covering, main line power switches, main power breaker(s), hydraulic elevator jack outer housing, buried piping, smoke and fire sensors, fire service reports, main communication feeders to controller, security systems, batteries for emergency lighting and lowering that are not solely dedicated to the VTE, air conditioners, and heaters.
2.4. Routine cleaning and refinishing of the interior of cars and the exterior of the hoistway doors and frames is not included in the basic full maintenance service.
2.5. In the event that the Contractor encounters an item of work included in paragraph 2.1 through 2.4, the Contractor will report the situation to the COR. The report will include the work location, a detailed scope of the required work, justification for Contractor determination that the work was not included in the contract, and an itemized cost estimate (including time to repair, all required parts and a breakdown of labor hours). NOTE: Any part, component or assembly unavailable from the manufacturer due to obsolescence, remains the Contractor’s responsibility to obtain an engineered equivalent product from a commercial source.
3. DEFINITIONS:
3.1. Maintenance, Repair and Replacement. Maintenance, repair and replacement are on existing VTE and included in the contract scope of services. All maintenance, repair and replacement of damaged, broken, or worn parts are to be done in a manner that ensures that the equipment may be operated safely. Maintenance, repair and replacement are actions to restore equipment to a state in which it may safely perform its required operations as installed in accordance with the manufacturer’s recommendations. See ASME A17.1 for requirements.
3.2 Alteration. An alteration is also on existing VTE but is not included under the full maintenance service arrangement. Alteration/modernizationcan be recommended to the Contracting Officer, however, incorporation is up to the CO’s discretion.. The typical alteration results in a betterment to the safe operation of the equipment. In the case of elevators, when an alteration is made, all affected safety requirements must be complied with. All work as part of an alteration is required to comply with specific requirements of the current ASME A17.1 Code edition. See ASME A17.1 for requirements.
4. MAINTENANCE AND INSPECTION SERVICES:
4.1. The Contractor with the CO/COR shall determine the working order and condition of all VTE listed in Appendix B within thirty (30) calendar days of contract award The CO will give instructions for situations where a unit requires a level of repair potentially constituting alteration as described by paragraph 3. The Contractor and the CO shall certify their agreement as to the working order of the equipment. All repair work shall be in accordance with standard commercial practices using only new parts of equal quality specified by the VTE manufacturer in effecting repairs (substitution of a different component is only permitted where it is equivalent to that which was tested, as determined by the certifying agency).
4.2 The Contractor shall develop and submit to the Government an annual written Maintenance Control Program (MCP) for each VTE within thirty (30) calendar days after contract award to cover the basic contract and any option periods. The MCP shall, at a minimum, include required federal inspections, timelines for inspection coordination and preventative maintenance to be performed. The Contractor shall perform inspections and maintenance of all VTE in accordance with the MCP. The MCP shall ensure compliance with all minimum code requirements.
4.3. The Contractor shall perform maintenance in accordance with the MCP to ensure reliable and continuous safe operation. The maintenance work shall be in accordance with commercial practices or manufacturer’s specifications, if available, and shall be intended to maintain the VTE in safe and reliable operating condition. The MCP is required to specify appropriate intervals for specific maintenance items.
4.4. Cleaning of equipment spaces and cleanup of job sites in conjunction with maintenance, inspections and tests, and repairs are required.
4.5. The Contractor shall perform necessary inspections and tests as required under ASME A17.1 Appendix N, using a Qualified Elevator Inspector (QEI). The first annual test shall include the five-(5)-year test for all traction and roped hydraulic elevators regardless of due date. The three-
(3) - year test shall be scheduled in conjunction with the annual test two years later from the first annual test.
4.6. The Government may perform inspections of the VTE at no cost to the Contractor for purposes of capital asset management and quality assurance. If discrepancies are discovered during these inspections, the Contractor will be notified in writing of any determination and may be responsible for the corrective actions.
4.7. The Contractor shall prepare and submit a written report within two (2) business days of work.
The report shall identify each VTE, the location, maintenance work performed, repairs needed, date of inspection, name of inspector, and overall condition of the VTE.
4.8. The Contractor shall maintain a copy of all current VTE inspection documentation, along with an index indicating the location, date inspected, and date of the next required inspection having provided the original to the CO/COR. The index and copies of inspection documentation shall be delivered to the CO/COR upon request; however, no later than one (1) business day of a request to review.
5. REPAIR SERVICE CALLS. Contractor shall provide service calls (routine and emergency) under the full maintenance service agreement at no additional charge. All repair work shall be done in accordance with standard commercial practices. Contractor shall repair and replace components of the VTE at no additional cost to the Government. When a component in a labeled product is replaced, it must be replaced with an identical component manufactured under the original labeling service (certifying agency). Substitution of a different component is only permitted where it is equivalent to that which was tested, as determined by the certifying agency.
The parts used for replacement are required to comply with all the requirements that the old parts originally complied with. The Unified Facilities Guide Specifications (UFGS) and the UFC will be used to benchmark acceptable replacement components. See UFGS 14 21 13 Electric Traction Freight Elevators, UFGS 14 21 23 Electric Traction Passenger Elevators, UFGS 14 24 13 Hydraulic Freight Elevators, and UFGS 14 24 23 Hydraulic Passenger Elevators for guidance.
5.1. Routine Calls. Service calls will be classified as routine when the work or adjustments do not qualify as an emergency call.
5.1.1. The contracting office will provide a list of personnel authorized to make service calls.
5.1.2. The Contractor shall respond in-person to the VTE and begin work on routine service calls at no additional cost to the Government within 24 hours (excluding weekends and holidays) after receipt of the call on regular scheduled work days/hours (M-F, 7:00am to 3:30pm).
5.1.3. The Contractor shall report to the work location, survey the repair, and provide the CO/COR an estimate of time to repair. The Contractor shall prepare and submit to the CO/COR a written report within 2 business days after the repair. The report shall include the date and time of the service call, the location of the VTE, the repairs performed, and the name of the technician performing the repairs.
5.2. Emergency Calls. Emergency calls are defined as calls made for services when a VTE system fails and constitutes a danger to personnel; threatens to damage properties; or threatens to disrupt activity, operations, and/or training missions.
5.2.2. The Contractor shall respond in person to the VTE and begin work on emergency service calls within 1 hour after receipt of the call.
5.2.3. The Contractor shall report to the work location, survey the repair, and provide CO/COR an estimate of time to repair. The Contractor shall prepare and submit to the CO/COR a written report within 2 business days after the emergency repair. The report shall include the date and time of the service call, the location of the VTE, the repairs performed, and the name of the technician performing the repairs.
6. SERVICES SUMMARY.
The Government will evaluate the Contractor performance in accordance with the following criteria. Performance evaluations will be rendered in one or more Government databases for that purpose.
Performance Objective PWS Para Performance Threshold Perform Preventive Maintenance.
VTEs are fully operational. 1.1. 100% of VTEs are operational at all times.
Repair Service Calls.
Repairs are made in a timely manner;
Customers are informed of expected repair time. Response and repair is made within the specified time.
5.1, 5.2 Response to and repairs of service calls are timely 100% of the time.
Submit Maintenance and Repair Reports.
Accurate reports are delivered within two business days.
4.7, 5.1.3, 5.2.3
100% of all reports are timely and accurate.
Annual Federal Inspection Services Coordinate with COR to schedule and complete Annual Federal Inspections
1.1, 1.2 100% of VTEs federally inspected.
7. GOVERNMENT FURNISHED PROPERTY AND SERVICES. The Government does not anticipate providing any government furnished property (GFP).
8. GENERAL INFORMATION.
8.1. QUALITY CONTROL. Contractor shall develop and maintain a quality control program (QCP) to ensure maintenance and repair services are performed in accordance with ANSI/ASME A17 and other applicable standards and codes. The Contractor shall develop and implement procedures to eliminate reoccurrence of once identified/repaired defects. As a minimum, the Contractor shall develop quality control procedures that address the areas identified in Paragraph 6, Service Summary. The QCP shall demonstrate how the Contractor ensures quality performance during the contract period of performance. The Contractor shall maintain the QCP throughout the period of performance of the contract. The CO will be provided updates to the QCP as they occur during the period of performance. The QCP will identify the procedures in writing for inspections, individuals responsible, VTE MCP, and the location of all inspection records and key control logs which will always be available to the government upon request.
The QCP shall be completed within 30 days of contract award. The QCP will have the inspection forms and records which will be used for the service. The Contractor will identify to the CO/COR the responsible quality control inspector to notify in case of customer complaints.
8.2. QUALITY ASSURANCE. The Government will periodically evaluate the Contractor’s performance in accordance with the Quality Assurance Surveillance Plan (QASP).
8.3. HOURS OF OPERATION. Hours of Operation: The contractor shall perform work Monday thru Friday, under this contract during the following hours: 07:00 a.m. until 3:30 p.m., excluding Federal Holidays. Work required to be performed outside of these hours shall only be done after approval from the contracting officer.
8.3.1 FEDERAL HOLIDAYS.
New Year’s Day - 1 January Martin Luther King Day - 3rd Monday in January Washington’s Birthday - 3rd Monday in February Memorial Day - last Monday in May Juneteenth – 19 June Independence Day - 4 July Labor Day - 1st Monday in September Columbus Day - 2nd Monday in October Veteran’s Day - 11 November Thanksgiving Day - 4th Thursday in November Christmas Day - 25 December
If these holidays fall on Saturday, the preceding Friday will be observed. If these holidays fall on Sunday, the following Monday will be observed. If a holiday falls on a scheduled service day, the Contractor will be responsible for rescheduling services for the first day post the holiday observance.
8.4. SECURITY REQUIREMENTS. Contractor/Employee Base Pass and Identification, Special Clearances and Vehicle Passes. The contractor shall comply with all requirements and procedures IAW DAFFARS 5352.242-9000, Contractor Access to Department of the Air Force Installations. Prior to coming to HAFB to perform any work, Contractor shall contact Civil Engineering Government Representative to coordinate access to the base as well as to the building(s) where the work shall be performed. Workers shall have REAL ID compiant proof of identification as well as a valid license, registration and insurance if bringing a vehicle onto the base.
8.5. CONTINUATION OF ESSENTIAL DEPARTMENT OF DEFENSE SERVICES
DURING CRISIS DECLARED BY THE NATIONAL COMMAND AUTHORITY OR
OVERSEAS COMBATANT COMMANDER. According to Department of Defense Instruction (DoDI) 1100.22, Policy and Procedures for Determining Workforce Mix,, and the Air Force implementation thereof, unless otherwise directed by an authorized government representative, it is determined that VTE Maintenance, Repair and Inspection Services requirements under this PWS are essential to be performed during a crisis.
8.6. SPECIAL QUALIFICATIONS. The Contractor shall be licensed by the State in which the work is conducted to provide the services specified in this contract. All work will be performed by personnel who are trained and qualified for the systems and equipment. Contractor personnel shall be certified by appropriate federal and state regulatory agencies to meet federal and local certification requirements (documentation provided to CO/COR upon request) in maintenance of
VTE.
8.7. SCHEDULE COORDINATION. The Contractor shall be responsible for coordinating all phases of his/her operations with the appropriate base personnel through the CO/COR. The facilities shall remain in operation while the Contractor is working, and it is up to the Contractor to coordinate around the normal activities of the facility.
8.8. ENVIRONMENTAL CONTROL. The Contractor shall comply, and assure that all subcontractors comply, with all applicable federal, state, and local laws, regulations, ordinances, policies and standards related to environmental matters. Where applicable, the Contractor shall use environmentally safe products in the course of completion of their project. The Contractor shall maintain, in company vehicle on site, Safety Data Sheets (SDS) for all chemicals. A copy of all SDS will be provided to the CO/COR. The SDS data is subject to random checks by the government. Contractor shall maintain, and provide on demand, an inventory of materials being brought on the Government facility. The Contractor shall complete, and provide on demand, monthly inventories of HAZMAT used, including but not limited to: solvents, paints, degreasers, greases, Ozone Depleting Substances, and oils brought on to the Government facility. If the Contractor spills or releases any HAZMAT or other substance contained in 40 CFR 302 into the environment, the Contractor shall immediately notify the CO/COR and appropriate emergency responders. The Contractor is responsible for all costs associated with clean-up and restoration, including any applicable fines and/or penalties. The Contractor shall maintain a spill plan as required by federal, state, and local laws and regulations.
8.9. ASBESTOS. The Contractor shall comply with Section 29 CFR 1910.1001(j)(7)(iv). VTE may be located in facilities that may contain Asbestos-Containing Material (ACM) or Presumed
Asbestos-Containing Material (PACM). The Contractor (not the Government) shall determine if work will still be performed with any exposure to ACM..
8.10. SAFETY. The Contractor is solely responsible for compliance with the Occupational Safety and Health Act of 1970 (OSHA) , which includes and the protection of their employees and all sub-contractor employees. Due to the inherent dangers pertaining to this contract, the Contractor shall submit a written contractor safety plan (see US Army Corps of Engineer Safety and Health Requirements Manual EM 385-1-1) 30 days after award and before work may begin.
The safety plan shall include and identify the details of the Contractor's safety organization, responsibilities, method of program implementation, and how corrective action is to be done. In performing work under this contract on a Government installation, the Contractor shall report any accidents involving Air Force personnel injuries, illnesses, or property/equipment damage, or Contractor personnel injuries occurring on the job or an accident resulting in death, injury, occupational disease, or adverse environmental impact to the Contracting Officer within five days of each incident. All provisions in DAFFARS clause 5352.223-9001, Health and Safety on Government Installations apply to this contract.
8.11. VISITOR PASS. The Contractor shall comply with requirement and procedures IAW DAFFARS clause 5353.242-9000, Contractor Access to Department of the Air Force Installations. Prior to coming to HAFB to perform any work, the Contractor shall contact the Civil Engineering Government Representative to coordinate access to the base as well as to the building(s) where the work shall be performed. A list of the names of the workers shall be required to gain access, and passes shall be distributed at the visitor’s building at Vandenberg Gate. Workers shall have a REAL ID-compliant driver’s license, REAL ID-compliant state identification card or valid passport. If bringing a vehicle on base, the Contractor will need proof of registration and insurance of that vehicle. Contractor employees must have identification that readily identifies them as contractors. During the contract, certain areas/sites may be restricted or closed to Contractor personnel. The Contractor shall comply with all requirements for entry. In addition, unscheduled gate closures may occur at any time and personnel entering or exiting the installation may experience delays.
APPENDICES.
A. Site Plan B. VTE Equipment Listing
Performance Work Statement for Vertical Transportation Equipment Maintenance, Repair and Inspection Services
Appendix A
Performance Work Statement for Vertical Transportation Equipment Maintenance, Repair and Inspection Services
Appendix B VTE Equipment Listing
Item Type of VTE Machine Type Location Manufacturer Capacity
(LBS)
Year
Installed
1109 Freight Cable 1109 Bay State 12000 1954 1107 Passenger Cable 1107 Beckwith 4000 1971
1108-W* Passenger Hydraulic 1108 Kone 3500 2019 1108-E* Passenger Hydraulic 1108 Kone 3500 2019
1201 Material Hoist Cable 1201 Custom Industrial
Products 3000 2016 1305 Passenger Hydraulic 1305 Beckwith 5,000 1993 1435 Passenger Hydraulic 1435 Otis 3500 2024 1520 Passenger Hydraulic 1520 Atlas 2,000 1999 1548 Passenger Hydraulic 1548 Embree 5,000 2006
1604-W* Passenger Hydraulic 1604 Vertical Express 2,500 2010 1618 Passenger Hydraulic 1618 Otis 2,100 1988 1607 Passenger Hydraulic 1607 Northern 3,500 1996 1612 Passenger Hydraulic 1612 Payne 4,000 1981 1614 Passenger Hydraulic 1614 Beckwith 3,500 2004 1624 Passenger Hydraulic 1624 National 4,000 1987 1630 Passenger Hydraulic 1630 Atlas 4,000 1990 1725 Passenger Hydraulic 1725 Atlas 2,000 1995
1604-E* Passenger Hydraulic 1604 Alliance 3500 2020 1102-W* Passenger Hydraulic 1102 Kone 3500 2021 1102-E* Passenger Hydraulic 1102 Kone 3500 2021
*Notes:
In the Item column, buildings with two elevators are designated as the elevator on the -E (East) or -W (West), with reference to the compass rose on the Appendix A.
| PERFORMANCE WORK STATEMENT |
| 8.1. QUALITY CONTROL. Contractor shall develop and maintain a quality control program (QCP) to ensure maintenance and repair services are performed in accordance with ANSI/ASME A17 and other applicable standards and codes. The Contractor shall deve... |
| 8.10. SAFETY. The Contractor is solely responsible for compliance with the Occupational Safety and Health Act of 1970 (OSHA) , which includes and the protection of their employees and all sub-contractor employees. Due to the inherent dangers pertain... |
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