2026-18 RFQ Clinical Decision Support Tool.pdf
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- Attached to
- RFQ 2026-18 Clinical Decision Support Tool
- Solicitation number
- S-C01010-00017137
- Issued by
- Clackamas County, Oregon
About this file
This is a Request for Quotes (RFQ) issued by Clackamas County, Oregon, Health Centers Division for the procurement of a Clinical Decision Support Tool (CDST) service. The RFQ, numbered 2026-18, was issued on June 4, 2026, with quotes due by June 18, 2026, at 2:00 PM PST. The CDST will serve providers across primary care, dental, and specialty behavioral health clinics operated by Clackamas County Health Centers Division, which currently serves 17,686 patients with 110,955 annual visits. The County seeks an online portal-based tool curated by medical experts that provides evidence-based medical information, real-time clinical decision support, patient education materials, and the ability for providers to earn and track Continuing Medical Education (CME) credits. Required features include intuitive search capabilities, interactive patient customization options, CME tracking and archiving, comprehensive diagnostic and treatment literature, PowerPoint and PDF export functionality, and support staff for login assistance and system navigation. All quotes are binding for 60 days from the due date, and submissions must be made electronically through Bid Locker at https://bidlocker.us/a/clackamascounty/BidLocker.
The County has established an estimated project budget of $150,000.00, though vendors are instructed to provide competitive rates with a detailed, not-to-exceed total that will factor into vendor selection. The contract will be structured as a Personal Services Contract and will require the selected vendor to maintain Commercial General Liability insurance of $1,000,000 per occurrence with $2,000,000 annual aggregate, Professional Liability insurance of $1,000,000 per occurrence with $2,000,000 annual aggregate, Automobile Liability of $1,000,000 per occurrence, Abuse & Molestation coverage of $1,000,000 per occurrence, and Cyber Liability coverage of $1,000,000 per occurrence. Quotes will be evaluated based on the tool's features and functions, pricing, and ability to meet provider needs. Quoters must submit a detailed fee schedule, complete the Clackamas County Certifications Form, and provide a description of their tool's features, ability to meet stated needs, and any additional qualifications. The County reserves the right to investigate vendor references, performance history, and contract compliance before making award decisions.
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Revised 1/2026 Page 1
REQUEST FOR QUOTES (RFQ) #2026-18
Issue Date: June 4, 2026
Project Name: Clinical Decision Support Tool Quote Due Date/Time: June 18, 2026, 2:00 PM PST Procurement Analyst: Juliana Snegireff Email: jsnegireff@clackamas.us 503-742-5447
SUBMIT QUOTES VIA EQUITY HUB’S BID LOCKER LOCATED AT
https://bidlocker.us/a/clackamascounty/BidLocker.
PLEASE NOTE: EMAIL SUBMISSIONS WILL NOT BE ACCEPTED.
1. ANNOUNCEMENT AND SPECIAL INFORMATION
Quoters are required to read, understand, and comply with all information contained within this Request for Quotes (“RFQ”). All quotes are binding upon Quoter for sixty (60) days from the Quote Due Date/Time. Quotes received after the Quote Due Date/Time may not be considered. If authorized in the RFQ and resulting contract, travel and other expense reimbursement will only be reimbursed in accordance with the Clackamas County Travel Reimbursement Policy in effect at the time the expense is incurred. The Policy may be found at https://www.clackamas.us/finance/terms.html.
RFQ Documents can be downloaded from OregonBuys at the following address:
https://oregonbuys.gov/bso/ Document No. S-C01010-00017137. Prospective Quoters will need to sign in to download the information and that information will be accumulated for a Plan Holder's List.
Prospective Quoters are responsible for obtaining any addenda or clarifying questions from OregonBuys.
Submitting Quotes: Bid Locker Quotes will only be accepted electronically via a secure online submission service, Bid Locker. Email submissions to Clackamas County email addresses will no longer be accepted.
A. Completed quote documents must arrive electronically via Bid Locker located at https://bidlocker.us/a/clackamascounty/BidLocker.
B. Bid Locker will electronically document the date and time of all submissions. Completed documents must arrive by the deadline indicated above or as modified by Addendum.
LATE QUOTES WILL NOT BE ACCEPTED.
C. Quoters must register and create a profile for their business with Bid Locker in order to submit for this project. It is free to register for Bid Locker.
D. Quoters with further questions concerning Bid Locker may review the Vendor’s Guide located at https://www.clackamas.us/how-to-bid-on-county-projects .
All questions regarding this RFQ are to be directed to the Procurement Analyst named above. Quoters may not communicate with County employees or representatives about the RFQ during the procurement process until the Procurement office has notified Quoters of the selected Quoter.
Communication in violation of this restriction may result in rejection of a Quoter.
Procurement Division Public Services Building
2051 Kaen Road Oregon City, OR 97045
(503) 742-5444 (Office) mailto:jsnegireff@clackamas.us https://bidlocker.us/a/clackamascounty/BidLocker https://www.clackamas.us/finance/terms.html https://oregonbuys.gov/bso/ https://bidlocker.us/a/clackamascounty/BidLocker https://www.clackamas.us/how-to-bid-on-county-projects
Revised 1/2026 Page 2
2. SCOPE
The purpose of this RFQ is to purchase services for a Clinical Decision Support Tool (“CDST”) for Health Centers Division providers. Health Centers includes primary care, dental and specialty behavioral health.
BACKGROUND
Clackamas County Health Centers Division (“CCHCD”) is part of the Health, Housing, and Human Services department of Clackamas County that provides a wide variety of primary care, specialty mental health and substance use treatment services to children, youth, families and adults. CCHCD clinics are a Federally Qualified Health Center (“FQHC”) providing care to 17,686 patients with 110,955 visits in 2024. The health centers are considered “safety net clinics” and our mission is to serve vulnerable populations.
CCHCD currently utilizes UpToDate, Inc., an online resource, to ensure our providers are practicing healthcare with the most current evidence-based medical knowledge and so that providers can earn Continuing Medical Education (“CME”) credits for medical licensure upkeep. The County is seeking a Clinical Decision Support Tool (“CDST”) based in an online portal that is curated by medical experts with syntheses of national guidelines and expertise, can provide real time use, patient hand out information, and allows providers to earn and track CME credits.
Required Tools
• Intuitive and easy to use search features to quickly find information and treatment options for medical conditions
• Interactive patient customization of medical recommendations for individualized care
• CME tracker that archives eligible items searched and guides providers in processing items to redeem CMEs
Required Features
• Instant access to literature on comprehensive diagnostic, treatment, and ongoing evaluation advising for clinical care and drug decision support
• Literature provides an array of patient information about a multitude of disease states
• Literature is evidence based, considered standard of care, and written by national experts of the medical community
• The CDST is accredited to provide Continuing Medical Education (“CME”) credits
• PowerPoint and/or PDF export ability for medical condition visuals to be used for patient education and handouts
• Ability to send completed CMEs to state review and medical boards for provider licensure requirements
Required Support
• Staff/resources available for login support
• Staff/resources available for orientation to navigation and use of CDST
Preferred Features
• Narrative style reports
Budget:
The County has an estimated project total of $150,000.00, however firms shall provide competitive rates with an estimated not-to-exceed total. The proposed not-to-exceed price will be a factor in vendor selection.
3. SAMPLE CONTRACT
Submission of a Quote in response to this RFQ indicates Quoter’s willingness to enter into a contract containing substantially the same terms of the below referenced contract, which can be found at:
Revised 1/2026 Page 3 https://www.clackamas.us/finance/terms.html, with the below indicated requirements. No action or response to the sample contract is required under this RFQ. The applicable sample contract is the:
Personal Services Contract (unless checked, item does not apply) The following paragraphs of the Professional Services Contract will be applicable:
Article I, Paragraph 5 – Travel and Other Expense is Authorized Article II, Paragraph 28 – Confidentiality Article II, Paragraph 29 – Criminal Background Check Requirements Article II, Paragraph 30 – Key Persons Article II, Paragraph 31 – Cooperative Contracting Article II, Paragraph 32 – Federal Contracting Requirements Exhibit A – On-Call Provision
The following insurance requirements will be applicable:
Commercial General Liability: combined single limit, or the equivalent, of not less than $1,000,000 per occurrence, with an annual aggregate limit of $2,000,000 for Bodily Injury and Property Damage.
Professional Liability: combined single limit, or the equivalent, of not less than $1,000,000 per occurrence, with an annual aggregate limit of $2,000,000 for damages caused by error, omission or negligent acts.
Automobile Liability: combined single limit, or the equivalent, of not less than $1,000,000 per occurrence for Bodily Injury and Property Damage.
Abuse & Molestation endorsement with limits not less than $1,000,000 per occurrence if not included in the Commercial General Liability policy.
Cyber Liability: combined single limit, or the equivalent, of not less than $1,000,000 per occurrence for network security (including data breach), privacy, interruption of business, media liability, and errors and omissions.
4. QUOTE
Quotes should be short and concise with the following information:
A. Features and tools of the clinical decision support tool B. Ability to meet the needs described in the Scope C. Detailed Fee Schedule D. Clackamas County Certifications Form; and E. Any additional information that Clackamas County should take into consideration for the project or qualifications.
5. EVALUATION
Quotes will be evaluated based on subjective factors including but not limited to: Features and functions of the clinical decision support tool, price/fees, and ability to meet provider needs.
https://www.clackamas.us/finance/terms.html
Revised 1/2026 Page 4
QUOTE CERTIFICATION FORM
RFQ #2026-18
Submitted by: ____________________________________________________________________ (Must be entity’s full legal name)
Each Quoter must read, complete and submit a copy of this Clackamas County Certification with their Quote. Failure to do so may result in rejection of Quote. By signature on this Certification the undersigned certifies that they are authorized to act on behalf of the Quoter and that under penalty of perjury the undersigned will comply with the following:
SECTION I. OREGON TAX LAWS: As required in ORS 279B.110(2)(e), the undersigned hereby certifies that, to the best of the undersigned’s knowledge, the Quoter is not in violation of any Oregon Tax Laws. For purposes of this certification, “Oregon Tax Laws” means the tax laws of the state or a political subdivision of the state, including ORS
305.620 and ORS chapters 316, 317 and 318. If a contract is executed, this information will be reported to the Internal Revenue Service. Information not matching IRS records could subject Quoter to 24% backup withholding.
SECTION II. NON-DISCRIMINATION: That the Quoter has not and will not discriminate in its employment practices with regard to race, creed, age, religious affiliation, sex, disability, sexual orientation, gender identity, national origin, or any other protected class. Nor has Quoter or will Quoter discriminate against a subcontractor in the awarding of a subcontract because the subcontractor is a disadvantaged business enterprise, a minority-owned business, a woman-owned business, a business that a service-disabled veteran owns or an emerging small business that is certified under ORS 200.055.
SECTION III. CONFLICT OF INTEREST
The undersigned hereby certifies that no elected official, officer, agent or employee of Clackamas County is personally interested, directly or indirectly, in any resulting contract from this RFQ, or the compensation to be paid under such contract, and that no representation, statements (oral or in writing), of the County, its elected officials, officers, agents, or employees had induced Quoter to submit this Quote. In addition, the undersigned hereby certifies that this proposal is made without connection with any person, firm, or corporation submitting a quote for the same material, and is in all respects fair and without collusion or fraud.
SECTION IV. COMPLIANCE WITH SOLICITATION: The undersigned further agrees and certifies that they:
1. Have read, understand and agree to be bound by and comply with all requirements, instructions, specifications, terms and conditions of the RFQ (including any attachments); and
2. Are an authorized representative of the Quoter, that the information provided is true and accurate, and that providing incorrect or incomplete information may be cause for rejection of the Quote or contract termination; and
3. Will furnish the designated item(s) and/or service(s) in accordance with the RFQ and Quote; and
4. Will use recyclable products to the maximum extend economically feasible in the performance of the contract work set forth in this RFQ.
Name:_______________________________________ Date:______________________________________
Signature:____________________________________ Title:______________________________________
Email:_______________________________________ Telephone:_________________________________
Oregon Business Registry Number:________________ OR CCB # (if applicable):________________________
Business Designation (check one):
Corporation Partnership Sole Proprietorship Non-Profit Limited Liability Company
Resident Quoter, as defined in ORS 279A.120 Non-Resident Quote. Resident State: ____________________
Revised 1/2026 Page 5
CLACKAMAS COUNTY
INSTRUCTIONS TO QUOTERS
Quotes are subject to the applicable provisions and requirements of the Clackamas County Local Contract Review Board Rule C-047-0270 (Intermediate Procurements) and Oregon Revised Statutes.
QUOTE PREPARATION
1. QUOTE FORMAT: Quotes must be must be submitted as indicated in the RFQ.
2. CONFORMANCE TO RFQ REQUIREMENTS: Quotes must conform to the requirements of the RFQ. Unless otherwise specified, all items quoted are to be new, unused and not remanufactured in any way. Any requested attachments must be submitted with the quote and in the required format. Quote prices must be for the unit indicated on the quote. Failure to comply with all requirements may result in quote rejection.
3. ADDENDA: Only documents issued as addenda by Clackamas County serve to change the RFQ in any way. No other directions received by the Quoter, written or verbal, serve to change the RFQ document. NOTE: IF YOU HAVE RECEIVED A COPY OF THE RFQ, YOU SHOULD CONSULT OREGONBUYS (https://oregonbuys.gov/bso/view/login/login.xhtml) TO ENSURE
THAT YOU HAVE NOT MISSED ANY ADDENDA OR ANNOUNCEMENTS. QUOTERS
ARE NOT REQUIRED TO RETURN ADDENDUMS WITH THEIR QUOTE. HOWEVER,
QUOTERS ARE RESPONSIBLE TO MAKE THEMSELVES AWARE OF, OBTAIN AND
INCORPORATE ANY CHANGES MADE IN ANY ADDENDA ISSUED, AND TO
INCORPORATE ANY CHANGES MADE BY ADDENDUM INTO THEIR FINAL QUOTE.
FAILURE TO DO SO MAY, IN EFFECT, MAKE THE QUOTER'S QUOTE NON-
RESPONSIVE, WHICH MAY CAUSE THE QUOTE TO BE REJECTED.
4. USE of BRAND or TRADE NAMES: Any brand or trade names used by Clackamas County in the specifications are for the purpose of describing and establishing the standard of quality, performance and characteristics desired and are not intended to limit or restrict competition.
Quoters may submit quotes for substantially equivalent products to those designated unless the RFQ provides that a specific brand is necessary because of compatibility requirements, etc. All such brand substitutions shall be subject to approval by Clackamas County.
5. PRODUCT IDENTIFICATION: Quoters must clearly identify all products quoted. Brand name and model or number must be shown. Clackamas County reserves the right to reject any quote when the product information submitted with the quote is incomplete.
6. FOB DESTINATION: Unless specifically allowed in the RFQ, QUOTE PRICE MUST BE F.O.B. DESTINATION with all transportation and handling charges included in the Quote.
7. DELIVERY: Delivery time must be shown in number of calendar days after receipt of purchase order.
8. EXCEPTIONS: Any deviation from quote specifications, or the form of sample contract referenced in this RFQ, may result in quote rejection at County’s sole discretion.
9. SIGNATURE ON QUOTE: Quotes must be signed by an authorized representative of the Quoter. Signature on a quote certifies that the quote is made without connection with any person, firm or corporation making a quote for the same goods and/or services and is in all respects fair and without collusion or fraud. Signature on a quote also certifies that the Quoter has read and fully understands all quote specifications, and the sample contract referenced in this RFQ (including insurance requirements). No consideration will be given to any claim resulting from quoting without comprehending all requirements of the RFQ.
10. QUOTE MODIFICATION: Quotes, once submitted, may be modified in writing before the time and date set for quote closing. Any modifications should be signed by an authorized representative, and state that the new document supersedes or modifies the prior quote. Quoters may not modify quotes after quote closing time.
11. QUOTE WITHDRAWALS: Quotes may be withdrawn by request in writing signed by an authorized representative and received by Clackamas County prior to the Quote Due Date/Time.
Quotes may also be withdrawn in person before the Quote Due Date/Time upon presentation of appropriate identification.
12. QUOTE SUBMISSION: Quotes may be submitted by returning to Clackamas County Procurement Division in the location designated in the introduction of the RFQ; however, no oral https://oregonbuys.gov/bso/view/login/login.xhtml
Revised 1/2026 Page 6 or telephone quotes will be accepted. Envelopes, or e-mails containing Quotes should contain the RFQ Number and RFQ Title.
QUOTE EVALUATION AND AWARD
1. PRIOR ACCEPTANCE OF DEFECTIVE PROPOSALS: Due to limited resources, Clackamas County generally will not completely review or analyze quotes which fail to comply with the requirements of the RFQ or which clearly are not the best quotes, nor will Clackamas County generally investigate the references or qualifications of those who submit such quotes.
Therefore, neither the return of a quote, nor acknowledgment that the selection is complete shall operate as a representation by Clackamas County that an unsuccessful quote was complete, sufficient, or lawful in any respect.
2. DELIVERY: Significant delays in delivery may be considered in determining award if early delivery is required.
3. CASH DISCOUNTS: Cash discounts will not be considered for award purposes unless stated in the RFQ.
4. PAYMENT: Quotes which require payment in less than 30 days after receipt of invoice or delivery of goods, whichever is later, may be rejected.
5. INVESTIGATION OF REFERENCES: Clackamas County reserves the right to investigate references and or the past performance of any Quoter with respect to its successful performance of similar services, compliance with specifications and contractual obligations, and its lawful payment of suppliers, sub-contractors, and workers. Clackamas County may postpone the award or execution of the contract after the announcement of the apparent successful Quoter in order to complete its investigation. Clackamas County reserves the right to reject any quote or to reject all quotes at any time prior to Clackamas County's execution of a contract if it is determined to be in the best interest of Clackamas County to do so.
6. CLARIFICATION: Clackamas County reserves the right to seek clarification of each Quote, or to make an award without further discussion of Quotes received.
7. METHOD OF AWARD: Clackamas County reserves the right to make the award by item, groups of items or entire quote, whichever is in the best interest of Clackamas County.
8. QUOTE REJECTION: Clackamas County reserves the right to reject any and all quotes for any reason including, but not limited to, a Quoter’s failure to constitute as a responsible bidder under ORS 279B.110 and LCRB C047-640-1-c-F-iii.
9. QUOTE RESULTS: Quoters who submit a quote will be notified of the RFQ results. Awarded quote files are public records and available for review by submitting a public records request or by appointment.
| 1. ANNOUNCEMENT AND SPECIAL INFORMATION |
| 2. SCOPE |
| 3. SAMPLE CONTRACT |
| Submission of a Quote in response to this RFQ indicates Quoter’s willingness to enter into a contract containing substantially the same terms of the below referenced contract, which can be found at: https://www.clackamas.us/finance/terms.html, with th... |
| 4. QUOTE |
| 5. EVALUATION |
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