2025-ISS-484_SS_1824_Att_A.pdf

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Attached to
CUES CCTV Equipment and Parts
Solicitation number
2025-ISS-484
Issued by
Sarasota County, Siesta Key CDP, Florida

About this file

This is an Exemption Revision Form and Sole Source Form from Sarasota County's Public Utilities Department for a procurement with CUES, Inc., covering closed caption video screening systems equipment for pipeline inspections. The contract is a three-year renewal from 06/05/2025 to 06/04/2028, maintaining the existing sole source status for hardware, software, and service/support. The estimated expenditure is $49,000.00 per fiscal year, with no changes to the original scope of work from the previous contract (SS 1824).

CUES, Inc. is identified as the sole authorized vendor for this equipment, with the justification that they are the only manufacturer offering 100% compatibility with existing equipment and located physically in Florida. The procurement is deemed in the county's best interest because it eliminates the need for additional training, as staff is already familiar with the system. The company provides innovative pipeline inspection technology that minimizes costly excavations and service interruptions, with their cameras and diagnostic products used throughout the County Utility system to identify service issues.

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CUES, Inc. | 3600 Rio Vista Avenue | Orlando, FL 32805 | 800.327.7791 | cuesinc.com

May 9, 2025

Sarasota County Andy Ward 1001 Sarasota Center Blvd Sarasota, FL 34240 award@scgov.net

Dear Mr. Ward, CUES, Inc. is the sole source direct provider for all CUES CCTV Equipment, Services, Parts, and Support for the entire state of Florida.

Furthermore, we are the sole CCTV equipment manufacturer located physically in the state of Florida. While other manufacturers may claim to be within the state, they do so through third party dealerships and manufacturer's representatives and are not themselves located in Florida to service and support your account. Other vendors may claim to able to work on CUES equipment but CUES, Inc. itself is the only authorized provider of sales, service, and support for CUES equipment. Any use of a vendor outside of CUES, Inc. that modifies, services, or provides technical parts may risk voiding any applicable CUES, Inc. warranty.

If you already own CUES equipment, we are the sole provider that is directly compatible with all your existing equipment. CUES is the only manufacturer to offer a 100% full circle compatibility where all existing mainline cameras and transporters are 100% compatible with any new/future CUES, Inc. equipment purchase. This full circle compatibility allows older equipment to work on newer TV systems and newer equipment to operate on some older systems.

We are the sole manufacturer and supplier of OEM (Original Equipment Manufacturer) products/parts for all CUES, Inc. Systems and Product Line. No other vendor or manufacturer offers CUES, Inc. Equipment or Authorized Service in the entire state of Florida.

100% Full Circle Compatibility Notice Our current product offerings for Cameras, Transporters, Footage Systems, and GraniteNet Software are 100% compatible with existing CUES TV equipment.

Sincerely, Stuart Rome | Regional Sales – South Florida | CUES, INC. | m: 407.784.0568 | f: 407.425.1569 | e: srome@cuesinc.com

Digitally signed by: Stuart M. Rome DN: CN = Stuart M. Rome email = srome@cuesinc.com C = US O = CUES, Inc.

Date: 2025.05.09 08:58:41 -04'00'

Stuart M. Rome

SS 1824 rev
SS 1824 Unity
SS Letter

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