2025 - INEB Ongoing Notices Summary - Pathways.xlsx

This is an ongoing notices summary for the Indiana Family and Social Services Administration (FSSA) Pathways program covering the calendar year 2025. The document tracks member communications and notices distributed through a mailhouse vendor across multiple insurance plan types and enrollment categories. The summary encompasses 133,286 total notices distributed to members and authorized representatives, broken down across 16 different notice types including age-in letters, open enrollment notices, and opt-in communications. The notice types serve various plan alignments including Aligned Dual Eligible Special Needs Plans (DSNP), Health Care Coverage (HCC), Health Insurance Plan (HIP), Fee-for-Service (FFS), and Pathways-specific enrollment categories. The document reflects notices mailed between January 1, 2025, and December 31, 2025, with mailhouse vendor confirmation serving as the basis for reporting dates.

The largest volume of notices issued were Pathways Aligned Open Enrollment Letters (44,161 notices), Pathways Other Open Enrollment Letters (59,405 notices), and Pathways Unaligned Open Enrollment Letters (9,239 notices), representing ongoing enrollment management activities. Additional notice categories addressed specific member cohorts including newly enrolled members (9,708 notices), age-in populations across various plan types (9,411 combined notices), and specialized populations such as hospice-eligible members and nursing facility residents. The summary was compiled with a run date of July 9, 2026, at 1:36:02 PM, indicating this represents a comprehensive year-end reporting of all member communications executed through the Pathways program's designated mailhouse vendor for 2025.