2025 Digital Membership Card Quote.docx
DOCX document 16 KB Posted
- Attached to
- Digital Membership Card Software
- Solicitation number
- PKS755 6/16/25
- Issued by
- Wayne County, Michigan
About this file
The document is a Request for Quote (RFQ) issued by the City of Livonia, Department of Parks and Recreation in Michigan, seeking digital membership card software for municipal recreational services. The solicitation requests a digital membership card solution capable of supporting up to 15,000 users, with mandatory integration with CivicPlus Recreation Management software, and requires vendor presentations. Quotes are due on June 19, 2025 by 2:00 PM, with an implementation goal of full digital membership card integration by November 30, 2025. The contract will be for an initial 12-month period with potential renewal options.
The software specifications include non-application-based functionality, customizable membership cards, special event ticketing, push notifications, geo-mapping, membership tracking, and robust security requirements including SOC 2 Type 2 compliance and ISO 27001 certification. The solution must provide onboarding, training, and ongoing management, with features designed to enhance member engagement through instant notifications, renewal tracking, and attendance monitoring. Interested vendors can obtain additional information by contacting Michelle Koppin or Billy Keppen at the provided contact numbers and email addresses.
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Text version
Request for Digital Membership Card Software Livonia Parks & Recreation To be used by the City of Livonia, Department of Parks and Recreation 15100 Hubbard St. Livonia, MI 48154
A presentation of software will be required by vendors who submit quotes.
Quotes due June 19, 2025 by 2pm
Software Specifications:
1. Provide a digital membership card / wallet for up to 15,000 users. With the ability to expand as needed for a 12 month period with option to renew.
2. Required integration with CivicPlus, Recreation Management software. Integration to be completed by vendor.
3. The software should not be application based.
4. Membership cards need to be customizable for the data shown and for different types of memberships. Offer special event “tickets” for check-in and activity check-in.
5. The software should provide push notifications, as set by our Department, Exclusive membership perks and geo mapped to show the membership card upon entering the facilities.
6. Enhance marketing and communication with members with notifications instantly.
7. The software needs to be able to track renewals, attendance and engagement.
8. Be fully SOC 2 Type 2 compliant and ISO 27001 certified.
9. Provide onboarding, training, and ongoing management.
Implementation Goal:
The goal is to be fully integrated with digital membership cards by Nov. 30, 2025 or earlier.
For more information contact:
Michelle Koppin (734) 466-2918 mkoppin@livonia.gov Billy Keppen (734) 466-2415 wkeppen@livonia.gov
File details come from the government source that posted it. Updated .