20242007_A2_Addendum 2.pdf

RFI 20242007, Addendum 2 1

Date: November 9, 2023 To: All Potential Proposers From: Michelle Hahn, Purchasing Analyst Subject: Request for Information #20242007 Managed Security Operations Center and Managed

Detection and Response Services

ADDENDUM #2

The solicitation referenced above is updated & amended as follows:

1. Answer questions from potential bidders.

a. Section III, 3.1 - How many endpoints should we assume are in the City’s environment?

Plan for not more than 3500 at this time.

b. Section III, 3.1 – How many users should we assume?

Approximately 2200, but this number fluctuates due to temporary and seasonal staff.

c. Section III, 3.2 – Should we consider growth based on the existing environment stated in 3.2 of the RFI, e.g., a tbd percentage growth of the 1Gbps to 10Gbps site connections?

It is not the intent to expand on unique physical locations, but some fluctuation should be considered.

d. Section III, 3.2 – May AnyConnect be used for VPN access instead of NetMotion Mobility?

City of Eugene utilizes both Cisco AnyConnect and NetMotion Mobility to facilitate VPN access. Each of these has a unique use. At this time the City is planning on maintaining use of both.

e. Section V, Sample Contract – How should bidders’ revisions/exceptions to the Sample contract be submitted (if any)?

The company who is awarded the contract will be able to submit requests for contract revisions/exceptions accordingly.

RFI 20242007, Addendum 2 2

f. Section IV, Pricing, Question #91 – Please clarify whether “standard contract term” refers to contract length or standard contract terms and conditions.

We are open to discussing contract length, especially if it results in cost savings.

g. Section IV, Pricing, Question #93 – How should we submit pass-through terms from a software product vendor as part of our proposed solution?

Any contractual or financial requirements that must be passed on to the City of Eugene by the awarded entity shall be fully transparent and documents as “other conditions”.

These “other conditions” shall be reviewed by the City of Eugene to ensure they align with the scope of the ask and standard wording in use for City Contracts.

The last date to request solicitation clarification is November 27, 2023.

All other terms, conditions and specifications of this solicitation remain unchanged. Questions regarding this Addendum should be emailed to Michelle Hahn, MHahn@eugene-or.gov mailto:MHahn@eugene-or.gov