20242007_A2_Addendum 1.pdf
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- Attached to
- RFI 20242007 Managed Security Operations Center and Managed Detection and Response Services
- Solicitation number
- S-KE0010-00008554
- Issued by
- Lane County, Oregon
About this file
This document is an Addendum to a Request for Information (RFI) issued by the City of Eugene, Oregon for Managed Security Operations Center (MSOC) and Managed Detection and Response Services. The RFI includes questions and answers from potential bidders, covering topics such as the location of the bidder's SOC, preferred software vendors, the number and types of network devices, firewalls, and the City's preference to maintain the current endpoint protection solution. The RFI solicitation has a response deadline of Thursday, December 7, 2023 at 2:30 PM, and the contracting jurisdictions are Lane County and the City of Eugene.
The RFI indicates that the City does not currently have a third-party Security Information and Event Management (SIEM) solution in place, and is open to proposals for either integrating with the existing Windows Defender solution or implementing a managed SIEM. Pricing information in the form of high-level price ranges is requested as part of the Letters of Interest submission. No other specific pricing terms, funding sources, or set-aside requirements are provided in the document.
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Text version
RFI 20242007, Addendum 1 1
Date: November 6, 2023 To: All Potential Proposers From: Michelle Hahn, Purchasing Analyst Subject: Request for Information #20242007 Managed Security Operations Center and Managed
Detection and Response Services
ADDENDUM #1
The solicitation referenced above is updated & amended as follows:
1. Answer questions from potential bidders.
a. Will you consider our proposal given our SOC location? We are a US-based company, but our physical SOC location is in Europe.
Companies outside of the US are permitted to submit proposals. If submitting a proposal from outside of the US, please include any relevant information on how you would approach time zone concerns.
b. Who is the City’s preferred vendor for software solutions? We’d like to partner with your preferred software vendor for our bid.
We work with a variety of software vendors including SHI, CDWG, Dell.
c. In addition to PCs, servers, and virtual machines, our solution supports any devices connected to the network, including routers, switches, IoT devices, printers, IP phones, etc. Do you know how many such devices that you have in your environment?
Routers and switches = 317 Access points = 397 Printers = 235 IP Phones = 1330 IoT devices = 200 (cameras, badge readers, speakers)
d. How many firewalls are in your environment and of that number, how many are 10 Gb vs 1Gb / 2.5Gb?
Firewalls = 24
10GB = 4
1 / 2.5GB = 20
RFI 20242007, Addendum 1 2
e. Our solution integrates with Microsoft solutions, including Windows Defender, Azure Cloud, Office 365, etc. Are you OK if we propose an integration with WD or is your preference to switch to a different managed Endpoint Protection Solution? We can offer either option at different price points.
We prefer to maintain Windows Defender as our endpoint protection solution and integrate with it.
f. Our solution includes a managed SIEM. I'm assuming that you do not currently have a third party SIEM in place?
We do not currently have a third party SIEM in place, we are interested in seeing both options.
The last date to request solicitation clarification is November 27, 2023.
All other terms, conditions and specifications of this solicitation remain unchanged. Questions regarding this Addendum should be emailed to Michelle Hahn, MHahn@eugene-or.gov mailto:MHahn@eugene-or.gov
File details come from the government source that posted it. Updated .