2024.09.13 RFI-TRANSCOM24D006.pdf

REQUEST FOR INFORMATION (RFI)

FOR

UNITED STATES TRANSPORTATION COMMAND (USTRANSCOM)

JOINT ENABLING CAPABILITIES COMMAND (JECC)

COMMAND, CONTROL, COMMUNICATIONS, CYBER, COLLABORATION

SUPPORT (C5S)

TRANSCOM24D006

1. RFI Overview

In 2025, USTRANSCOM plans to have a contract in place for JECC C5S Support that will provide Information Technology (IT) technical skills to support the JECC C5 environment, which interface with numerous on-site and remote commercial, DoD, service, and common-user networks (i.e., Secret Internet Protocol Router Network (SIPRNet), Secret Internet Protocol Router Network( NIPRNet), and Department Of Defense Intelligence Information System (DoDIIS)/ Joint Worldwide Intelligence Communications System (JWICS). USTRANSCOM seeks a solution that will provide a broad range of C5S capabilities to support the JECC missions, USTRANSCOM users, and Audio Visual/Video Teleconferencing (AV/VTC) support to Joint Communications Support Element (JCSE). USTRANSCOM is seeking information about what solutions currently exist in the market and is interested in learning about what information industry may need to scope a logical roadmap to succeed.

This announcement constitutes an RFI for informational and planning purposes only.

THIS IS NOT A REQUEST FOR PROPOSAL (RFP), nor is it to be construed as a commitment by the Government. No contract will be awarded as a result. Industry’s response to the RFI—or lack thereof—will have no impact on the evaluation of responses to any subsequent RFP or Request for Quote (RFQ) released. The information requested will be used within USTRANSCOM as market research to facilitate decision making (e.g., determining acquisition strategy, small business concerns) and will not be disclosed outside the Government.

Proprietary information submitted shall be appropriately marked. Do not submit confidential information in your response.

**Note** USTRANSCOM will NOT be responsible for any costs incurred by interested parties responding to this RFI.

1.1. RFI Contact(s)

We have designated the following individual(s) to serve as the official point(s) of contact (POCs) for this RFI. These individual(s) are the only authorized contact(s) permitted to communicate on behalf of USTRANSCOM about this RFI.

Contact information for RFI POC(s):

NAME TITLE OFFICE EMAIL

Ms. Megan Gonzalez Contracting Officer TCAQ-D megan.m.gonzalez4.civ@mail.mil Ms. Terina Folsom Contract Specialist TCAQ-D terina.a.folsom.civ@mail.mil Ms. Natascha Wolman Contract Specialist TCAQ-D natascha.n.wolman.civ@mail.mil

1.2. Submission Details

Please submit your response to this RFI via email to the RFI POC(s) identified in Section

1.1. and ensure it is received prior to the due date identified in Section 1.3. If you have any questions about this RFI, please direct them to the RFI POC(s) listed in Section 1.1.

Physical (paper) copies of RFI responses will not be accepted.

1.3. RFI Timeline

The RFI timeline is outlined below. Dates may be modified by USTRANSCOM and posted as an amendment to this RFI.

RFI Released: 13 September 2024 Deadline for Questions: 10:00 (CT) on 19 September 2024 Responses Due: 10:00 (CT) on 02 October 2024 RFI One-on-Ones 07 – 11 October 2024

1.4. RFI One-on-One Information (if applicable)

SAVE THE DATE: Week of 07 October 2024 (estimated) - Industry One-on-One Sessions via MS TEAMS.

Please follow the instructions below to request a one-on-one session.

• Submit your RFI response, including a request for a 15-minute one-on-one, no later than the response due date identified in Section 1.3.

• A request does not guarantee a one-on-one session. The first 20 RFI responses received (that include a request for one-on-one) will be allocated a 15 minute session with the requirements team. The date of the sessions, number of one-on-one sessions, and time constraints may be adjusted due to the number of requests.

2. Background Information

On short notice, the Joint Enabling Capabilities Command provides planners, public affairs specialists, and communications capabilities to Combatant Commanders in order to enable the rapid establishment of a Joint Task Force Headquarters or in support of other missions, exercises, or planning efforts.

2.1. Scope of the Requirement

The scope of the contract effort is to provide a broad range of C5S capabilities to support the JECC missions, USTRANSCOM users, and AV/VTC support to JCSE. IT technical skills will be required to support the JECC C5 environment, which interface with numerous on-site and remote commercial, DoD, service, and common-user networks (i.e., SIPRNet, NIPRNet, and DoDIIS/ JWICS). Additional support will be required to support a myriad of applications that make use of the JECC C5 infrastructure by providing access and services to the JECC user community.

Additionally, the contractor shall provide a range of IT services to include cyber defense, network operations and maintenance, IT Asset Management (ITAM), Deployment Equipment, Life Cycle Support, Disposal of IT Hardware and Software, Degaussing of IT Hardware and Software, Critical Infrastructure Protection Incident Handling and Reporting, Cyber Security, User Account/Permission Management, SIPRNet Hardware Token Support, Security Exemptions / Waiver Management, Integrated Electronic Security Systems (IESS) Sustainment, Communications Security and Electronic Key Management Systems Support Services, Deployment Support, mobile telecoms, IT planning, system integration, technical testing and evaluation, analysis and guidance, software management, information management, records management, systems administration, purchase of hardware and software, hardware repair and enhancements, software configuration, end user devices support, architecture and infrastructure management, system management, AV/VTC, Contingency of Operations, and all deliverables related to these services.

The contractor shall utilize best practices from the Information Technology Infrastructure Library (ITIL) and the Project Management Institute (PMI) to influence service delivery to provide value to JECC users and their mission. The contractor shall be responsible for coordinating, managing, assigning resources, processes, and activities with regard to the successful delivery of that entire process or service as defined in the contract.

This contractor shall use ITIL and PMI best practices to perform the following:

• Identify and focus on the highest value activities

• Service multiple customers with varying requirements using only limited resources

• Define, measure and report relevant metrics to help with fact-based decision-making

• Improve efficiency by automating standard tasks and applying lean principles to tasks and projects

• Unite teams and processes by understanding interdependencies and how they impact one another

• Influence the organizational culture to support continual improvement activities

• The services provided within the scope of this contract are considered Operationally

Critical Support as defined in Defense Federal Acquisition Regulation Supplement 252.204-7012, "Safeguarding Covered Defense Information and Cyber Incident Reporting.” The purpose of this is to provide sufficient information for planning.

2.2. Place of Performance

The primary place of performance for all services will be performed on-site at Naval Station Norfolk, Virginia and MacDill Air Force Base, Florida. Normal JECC duty hours are 0700–1700, Monday-Friday, excluding Government holidays, unless otherwise specified within the task areas. Hours are subject to change due to increased requirements for operations outside the normal workday. Please see PWS paragraph 2.1 for additional information.

2.3. Anticipated Award Timeline

The current contract expires 31 July 2025. A follow-on contract is anticipated to be awarded on or about 01 May 2025.

3. Information Requested

Parties interested in assisting USTRANSCOM with this market research are requested to submit the following information in the format outlined below. The response should be detailed (but no more than five (5) pages). RFI Information Sheet, title pages and cover letter will not count against the page limit. Generic capability statements received in response to this RFI will not be reviewed and will not be considered for a one-on-one meeting.

3.1. Company Information

Please provide the following information on the RFI Information Sheet.

• Company Name

• Unique Entity ID

• CAGE Code

• POCs, to include name, title, phone number, and email address

• This contract is expected to require access to classified information or require a

Facility Security Clearance (FCL) at the level of Top Secret. Based on this expectation, does your company currently meet the requirement(s)? If no, provide a brief statement describing how and/or when your company plans to have a clearance?

A final determination of required accesses/FCLs will be detailed in any resultant solicitation.

3.2. Business Size

Please provide the following information on the RFI Information Sheet.

The anticipated North American Industry Classification System (NAICS) for this effort is 541513, Computer Facilities Management Services. The Small Business Administration’s small business size standard for this NAICS is $37.0M. Based on this

NAICS, identify your business size as a LARGE or SMALL business. If a small business, identify any of the following socio-economic categories that apply to your business under this NAICS: Historically Under-utilized Business Zones (known as “HUBZone”), Service-Disabled Veteran-Owned, Veteran-Owned, Small Disadvantaged Business, 8(a), Women-Owned, or Economically Disadvantaged Women-Owned.

3.3. Who We’re Looking For

USTRANSCOM highly encourages responses from capable businesses of all sizes, including large and small business concerns and all socioeconomic categories. However, it should be noted that small business set-aside opportunities are being considered for the NAICS identified in Section 3.2.

3.4. What We’re Looking For

Interested Parties are invited to provide information on the following subjects of interest, specifically describing your capabilities in successfully executing the following:

1. Knowledge and experience in supporting the C5 Operations, Networking, Cyber Security and Modernization in an in-garrison environment as described in the draft PWS.

2. Knowledge and experience in supporting C5 in an organization that must deploy military personnel and C5 resources in a time constrained environment, providing C5 reach back support to personnel forward deployed and in an exercise environment. The contractor will not operate in a deployed environment.

3. Knowledge and experience in developing and integrating collaborative tools, programs, workflows and capabilities as described in the draft PWS.

4. Knowledge and experience in supporting IT Inventory Control to include

Asset Management, Lifecycle Management, and Configuration Management of garrison and deployed IT assets.

5. Knowledge and experience in Knowledge Management, process flows, and experience managing a staff battle rhythm.

Provide the following project or contract information for up to three requirements deemed similar to this effort on the RFI Information Sheet:

• A brief description of the project

• Contract number

• Period of performance

• Was your company a prime or subcontractor?

• Dollar value of the project

• Scope of the portion of the effort your company supported

If your company is a large business, specify whether you partnered or subcontracted with small business concerns to provide the same or similar services as this requirement.

If your company has no direct performance or experience with the above, explain how you will perform tasks utilizing experienced subcontractors through a proposed teaming arrangement or the hiring of qualified personnel.

3.5. Commercial Availability

Commercial Practices. Request responses to the following questions as they pertain to providing JECC C5S support.

• Is this service available commercially? If so, what commercial solutions can address the requirement?

• What applicable industry standards, terms and conditions, regulations, trade journals, or process guides are germane to the service to be acquired?

• What types of contracts are normally used in the commercial marketplace for this type of service (e.g., single-award, multiple-award, firm-fixed price, cost reimbursement, labor hour, time-and-materials)?

• What is the recommended pricing structure, and what are the largest cost-drivers for this type of service (e.g., labor, equipment, leases, depreciation, fuel)?

• What evaluation criteria are typical for use in selecting a contractor to provide this type of service?

• Are there technologies the Government should adopt, if feasible, to improve this requirement?

• Are there challenges posed to non-incumbent interested parties that should be addressed?

4. Other Important Information

Please list existing contract vehicles available for use in procuring this effort to include Federal Supply Schedules, GSA Governmentwide Acquisition Contracts, DoD Indefinite Delivery Indefinite Quantity contracts (known as “IDIQs”), or any other Government Agency contract vehicles. (This information on available contract vehicles is for market research only and does not preclude your company from responding to this notice.)

Please list any existing contracts you have which could be used to procure this effort on the RFI Information Sheet.

Provide any other suggestions or considerations to improve this procurement. Are there software advancements, industry developments, or innovative solutions to be considered?

Please feel free to provide questions and/or comments on the draft Performance Work Statement (attached), citing any information you feel may improve/innovate this requirement. Any suggestions or recommendations (including a brief explanation

“why?”) for this acquisition or any other information deemed useful to USTRANSCOM.

These comments will be utilized when the final PWS and Request for Quote are issued.

These comments are excluded from the RFI Response page limitation.

5. Conclusion

USTRANSCOM would like to thank you for taking the time to review this important RFI, and we look forward to reviewing your response.

Terina A. Folsom Megan M. Gonzalez Contract Specialist Contracting Officer terina.a.folsom.civ@mail.mil megan.m.gonzalez4.civ@mail.mil

Natascha N. Wolman Contract Specialist natascha.n.wolman.civ@mail.mil

Attachment:

DRAFT Performance Work Statement RFI Information Sheet