20230501_PWS-PRS_End_of_Training_Language_Instruction_FY23-27 update.pdf

Language Enhancement Training for Students

Defense Language Institute Foreign Language Center Undergraduate Education

1 May 2023

1.0 INTRODUCTION

The Defense Language Institute Foreign Language Center (DLIFLC) requires End of Training (EOT) Enhancement courses in the form of resident face-to-face classroom instructional services for military DoD linguists at the Presidio of Monterey, California. EOT Enhancement courses are designed for students of the DLIFLC Undergraduate Education (UGE) basic level courses whose DLPT scores have not reached the proficiency level of 2+ in the listening and/or reading skill and/or a 1+ level in the speaking skill.

2.0 BACKGROUND

Training under this contract is driven by DoD responsibilities and missions. Requirements are driven by world events and United States Government political-military priorities. The mission of DLIFLC is to provide foreign language training to military and civilian DoD linguists and warfighters worldwide.

Increased demand to meet new language requirements has led to a shortage of qualified foreign language instructors and has limited the Institute’s ability to support all its language programs. This Performance Work Statement (PWS) has been written to establish a contract for foreign language training support of professional linguists conducted at the Presidio of Monterey.

3.0 SCOPE OF WORK

The Contractor will provide language instructors, documentation of student progress, instructional materials to include syllabi, weekly schedules, lesson plans, and course teaching and assessment materials.

Contract instructors will conduct EOT courses that will last from six (6) to twelve (12) weeks at the Presidio of Monterey in Monterey, CA.

- The Government will specify the length of each course.

- Course length will vary based on a variety of factors, including, but not limited to proficiency of affected students and language difficulty category.

- Courses will be designed to help students to reach Level 2+ in Listening, Level 2+ in Reading, and

Level 1+ in Speaking, as measured by the Interagency Language Roundtable (ILR) Skill Level Descriptions.

- Contract instructors must be able to deliver courses face-to-face, the preferred method, and online when required

- Courses have differing instruction schedules that will generally cover up to six (6) Instructor Contact Hours (ICH) and one (1) hour of assisting students in need (see 3.1.2.4.b.iv) during a self-study hour.

o An ICH consists of fifty minutes of instruction and a ten-minute break. Training must be conducted between the hours of 0755 and 1545, Monday – Friday. Classes are not allowed to end before scheduled time except in emergency situations and with authorization from the COR.

There will be no scheduled classes on Federal holidays and designated military training holidays.

o Instructors will work seven hours per day with a one-hour unpaid lunch break. The students and instructor will be briefed at the class start if the lunch hour will occur after either 3rd or 4th hour.

- The exception to face-to-face instruction on the Presidio is online/e-learning which will be allowed only by exception with pre-approval from the government's designated technical representatives and/or COR under the following cases: National emergencies, OPM notices like permissive telework or government delays, or in specific cases as dictated for the health and welfare of the students and teachers. All e-learning will be done synchronously through the designated e-learning platform. Synchronous learning is defined as real-time training delivered through virtual classrooms.

o An e-learning platform must have the capability to deliver electronic learning content, to store learning and assessment materials, lesson plans, schedules, allow for collaborative work and to provide all other applicable tools or materials.

o It is the responsibility of the Contractor to provide the COR with access to the e-learning platform so that the COR is capable of conducting proper contract surveillance of classes and all materials

The student to teacher ratio in each classroom will depend on a language's category (see appendix A).

There will be one (1) to eight (8) students in category 1 and 2 classes. There will be one (1) to six (6) students in category 3 and 4 classes. Classes may have an extra student on an infrequent basis.

3.1 Program of Instruction (POI)

3.1.1 A POI that is materially similar to that found in 3.1.2 will be utilized for this contract. The Government reserves the right to modify this document as conditions change.

3.1.2 End-Of-Course Training/Post-DLPT Curriculum

1. Goal and objectives

a. Goal: 100% 2+/2+ proficiency on the listening and reading skills on the DLPT or, if needed, 1+ in speaking

b. Task: Teaching at DLIFLC will reflect teaching the language not the test, teaching students not the curriculum, and embracing and assisting the weakest students

c. Criterion: In all languages and at all schools, using authentic materials and language together in immersive ways with diagnostically oriented teaching methods.

2. Principles

a. Diagnostically oriented teaching methods

b. Content-based curriculum and instruction

c. Task-based and scenario-based instruction

d. Individualized instruction

e. Use of meaningful, interactive tasks

f. Use of target language (TL)

g. Use of authentic materials (current news, opinions, columns, etc.)

3. General curriculum for immersive component daily schedule (Hours 1-6)

a. Sufficient quantity, analysis, and comprehension of listening and reading Target Language (TL) texts on each topic in the Final Learning Objective (FLO) domains (

b. Integration of productive TL skills (speaking and writing)

c. Application of Higher-Order Thinking Skills (HOTS)

d. Reinforcement of vocabulary and discourse models, meaningful tasks/activities/homework, etc.

(See section 6 below, for an example of scenario)

e. Integration of linguistic structure and vocabulary with discourse structure, pragmatics, and socio-cultural awareness

f. Ancillary objectives such as manner or tenor (level of style, proper use of registers, cultural connotations, and politeness forms) and colloquial usage and/or slang must be introduced and taught during the course.

4. General curriculum for non-immersive component daily schedule

a. During week 1

i. Diagnostic Assessment (DA) in listening, reading and possibly speaking is conducted for each student during the first week of the EOT Class. A DLIFLC DA specialist and/or assessor in the language will conduct a DA during the 1st and the 2nd day of the first week.

DA results will be sent to the contractor, who is in charge of the class, by the end of the week. The contractor will review students’ results and modify content and activities in the curriculum to meet each student’s needs accordingly.

ii. Mental Management training and/or Critical Thinking Strategies training: It is recommended that these training sessions be conducted during the first week of instruction as needed. Trainings will be conducted by a DLIFLC instructor/trainer and can be scheduled via the Contracting Officer’s Representative.

b. 7th hour daily, depending on need

i. Review of difficult items that were unclear during the immersive phase (hours 1-6)

ii. Metalinguistic awareness through text analysis, transcription, translation, recall protocol with analysis

iii. Continuation of critical thinking, mental management, or other meta-training as required

iv. If a student does not require 7th hour as determined by the instructor, the program manager will discuss the matter with the COR. Only the COR can determine if the student can be released from class for 7th hour.

v. Unless otherwise notified, 7th hour will not be conducted on Fridays.

c. Recall Protocol to be conducted weekly as an assessment tool for the topic mastery. Recall Protocol process will be discussed with COR in advance if necessary

5. Sample components of daily schedule

a. Introducing topic and objectives

b. Background lecture

i. Introduce aspects and implications of the lecture

ii. Create expectations regarding topics and content for upcoming texts

c. Topical reading and listening texts: Multi-level analysis and tasks

i. Regularly use analysis (in part) to familiarize trainees with discourse structure of TL texts

ii. Regularly use tasks (preferably extensive and real-life) to train discourse

iii. Individualized or small group tasks & individual research for a final activity

6. Scope and sequence

Though a course can be from 6 to 12 weeks, the example below is designed for an 8-week course. A joint school-unit board will decide program length and student body. Each class will use the same topic areas, though the order in which they are covered might be different depending on the needs, interests, and DA results of students.

Sample Scope and Sequence

Wk FLO topic Possible Subtopic Sources

1 DA/ Culture Mass media, Communication, Internet, pop culture, holidays, Sports, etc.

News, Talk Shows, Dramas, Major Newspapers, stories from blogs, Twitter, etc.

2 Economy Economic Development, Economic

Polarization, Housing Issues, Exports and Imports, etc.

3 Social Issues Social Polarization, Education, Low Birth Rate, Aging Society, Immigration Issues, Marriage-related Issues, Crime and Accident, Suicide, etc.

4 Politics Election, New Government Policies, Corruption, International Relations, etc.

5 Security/ Military

North Korean Issues, Government Policies toward NK, US-Korea Joint Military Exercises and Actions, Arms Control, etc.

6 Science/ Technology

IT Industry, Medical Development, Medicine, Space, Science, etc.

7 Geography/ Environment

Physical Geography, Disputed Territories, Border Conflicts, Ecology, Climate Change, Natural Disaster, Natural Resource, etc.

8 Review of topics

7. Daily Academic Schedules

Early Lunch Late Lunch

0755-0845 1st hour class 0755-0845 1st hour class 0845-0855 Break 0845-0855 Break 0855-0945 2nd hour class 0855-0945 2nd hour class 0945-0955 Break 0945-0955 Break 0955-1045 3rd hour class 0955-1045 3rd hour class 1045-1200 Lunch break 1045-1055 Break 1200-1250 4th hour class 1055-1145 4th hour class 1250-1300 Break 1145-1300 Lunch break 1300-1350 5th hour class 1300-1350 5th hour class 1350-1400 Break 1350-1400 Break 1400-1450 6th hour class 1400-1450 6th hour class 1450-1500 Break 1450-1500 Break 1500-1545 7th hour class 1500-1550 7th hour class

4.0 GENERAL INFORMATION

4.1. Period of Performance: The period of performance shall be for one (1) base period of 10 months and possible two (2) 12 month option years. A tentative schedule in 2023, contained in Technical Exhibit #1, is included for illustrative purposes. Actual classes will be scheduled as determined by the Government based on actual classes needed as determined by performance of students within the related DLIFLC language programs.

4.2. Quality Control: Quality Control is the responsibility of the contractor. The contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.212-4, Contract Terms and Conditions—Commercial Products and Commercial Services).

The Contractor shall develop, implement, and maintain an effective Quality Control System which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedure/ methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The Contractors’ QCP must contain a systematic approach to monitor operations to ensure acceptable services/products are provided to the Government. The QCP, as a minimum, shall address continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered non- conformances;

procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints. The contractor shall provide three copies of a comprehensive written QCP within 30 days of contract award to the Contracting Officer (KO) and the Contracting Officer Representative (COR).

The contractor shall provide in writing within five working days any changes made to the QCP.

After acceptance of the quality control plan the contractor shall receive the Contracting Officer’s acceptance in writing of any proposed change to their QCP.

4.3. Quality Assurance: The government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is a Government-only document primarily focused on what the Government must do to assure that the contractor has performed in accordance with the requirements of the contract.

4.4. Federal Government Holidays: The contractor is not required to perform services on holidays and training holidays. Federal holiday and training holiday schedules will be provided.

New Year’s Day Juneteenth Veterans Day Martin Luther King Jr.'s Birthday Independence Day Thanksgiving Day Presidents Day Labor Day Christmas Day Memorial Day Columbus Day

4.5. Hours of Operation: The contractor is responsible for conducting business Monday – Friday between the hours of 0745-1545 with a one-hour lunch break each workday. Exceptions to this practice include Federal holidays, training holidays, or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government-directed facility closings. The contractor will not be reimbursed when the government facility is closed for the above reasons. The contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

4.6. Place of Performance: The work to be performed under this contract shall be performed at a government facility at the Presidio of Monterey, California.

4.7. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post-award conference(s) convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5, Post Award Orientation. Within seven

(7) days of the contract award date the Contractor shall attend an on-site, or teleconference, post-award meeting. The mode of the meeting will be decided by the Contracting Officer.

4.7.1 The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings, the Contracting Officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

4.8. Contracting Officer Representative (COR): The COR will be identified in a separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: Ensure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notify both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property; ensure initial AT Level 1 and OPSEC training are completed (if option years are executed, annual training is also required), and training certificates are maintained by Contractor; and provide site entry of Contractor personnel. A letter of designation issued to the

COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

4.9. Work will be accomplished through Task Orders issued by the KO at the Mission and Installation Contracting Command-Fort Leavenworth (MICC-LEAVENWORTH).

4.10. For requests over the IDIQ Single Task Order Limit, a task order will be issued with a Not-to- Exceed (NTE) amount and the KO will provide a notification of service being required to the contractor no later than five (5) working days prior to the service being required. The notification of cancellation of an individual program will be provided by the KO no later than three (3) working days prior to the scheduled date of the individual program. Such cancellations will result in no cost to the Government.

4.11. Courses will be paid at a daily rate.

4.12. Invoices will be submitted monthly.

5.0 APPLICABLE DOCUMENTS

Interagency Language Roundtable (ILR) Skill Level Descriptors. See Website:

http://www.govtilr.org/Skills/ILRscale1.htm

6.0 TECHNICAL REQUIREMENTS

The Contractor shall provide the support for EOT Enhancement Foreign Language Training.

6.1. Execution of End of Training Enhancement at the Presidio of Monterey (POM) in Monterey, California: Courses are designed as remedial instruction for students of Undergraduate Education (UGE) basic course programs in one or more of the three (3) tested proficiency skills (Reading, Listening, and Speaking). Courses do not have a pre-set curriculum and need to be tailored to each student’s needs. Courses are 6, 8, 10, or 12 weeks in length (six hours per day of learner-centered classroom instruction, one (1) hour of student self-study as needed. Homework should be reasonable and, as a standard, not require work lasting more than one (1) hour. Assigned homework must be tailored to the student's needs and allow the student to master the new material introduced during the day's contact hours – it must be designed to re-enforce learning rather than introducing new learning.

http://www.govtilr.org/Skills/ILRscale1.htm

The language courses shall include a syllabus of the seven (7) components of instructional materials mentioned in paragraphs 6.2.1.- 6.2.7 (see below). The courses shall be taught using foreign language methodologies currently applied at DLIFLC-Undergraduate Education, which include a task-based, learner-centered, skill-integrated, and diagnostically oriented approach and immersion [target language (TL) only] environment. Courses must emphasize creativity and flexibility to meet the unique instructional needs of a diverse student population.

The US Government reserves the right to observe on-going classes at any time.

6.2. Preparation of digitized and hard copy instructional materials: Contract instructors need to prepare instructional materials while teaching to address individual students’ needs. The contractor is not required to submit materials to the COR regularly but needs to be ready to submit them when requested for quality control. For quality assurance, the Contractor shall establish an internal quality control mechanism that ensures that instructional materials and methods support DLIFLC’s teaching mission and are specifically focused on the Final Learning Objectives (FLO) subject domains and performance skills as defined below. Instruction shall be based on authentic texts, graphics, and audio/video scripts. (DLIFLC defines authentic materials as: “… produced by native speakers of the target language for use by other native speakers in the target-language country or cultural setting”). These materials shall:

6.2.1. Encompass all the FLO subject domains to support the DLIFLC teaching mission. FLO subject domains are military/security, politics, economy, science/technology, culture, social issues, and geography/environment. Materials must be accurate, current, and comprehensive.

6.2.2. Be content- and level-appropriate for professional linguists in EOT Enhancement whose target language proficiencies are 2+/2+/1+ and above.

6.2.3. Be sequenced to induce effective learning. The sequence of the subject domains may be modified during the program depending on students’ needs. See an example of scope and sequence in paragraph 6 of 3.1.2. End-Of-Course (EOT) Training Curriculum.

6.2.4. Be sufficient in content and activities to cover 180-360 of instruction hours. The instructors shall be ready with teaching materials for the entire course. The content and activities shall be modified per students’ ability and needs prior to each workday.

6.2.5. Have specific learning objectives (to include tasks or behavior, conditions or approach, and standards or criteria) for each lesson, i.e., the linguistic knowledge, skills and abilities students will obtain from the lesson or learning objective. The learning objectives of each lesson and of all the lessons collectively will contribute to the achievement of the student learning outcomes required for successful completion of the course and specified in the syllabus.

6.2.6. In designing and developing materials, include selected-response, constructed-response, and performance tasks assessment items with a focus on multiple choice.

6.2.7. Contain a syllabus and a schedule for the entire course (180-360 hours of instruction) delineated by instructional hours. Syllabus will be provided to students on the first day of class.

6.2.8. Include an evaluation mechanism to assess students’ progress throughout the course.

In addition, the evaluation system and course content must be consistent with the requirements needed for mission readiness and successful passing of the Defense Language Proficiency Test 5, the Oral Proficiency Interview, or other summative assessments.

6.3. Preparing weekly schedules and detailed lesson plans

The Contractor will ensure that meaningful class preparation is accomplished. Instructors shall provide a weekly schedule with a lesson plan outlined for each day. The daily plans will include the topic for each lesson, the lesson objective(s), the activities to be completed, materials, any assigned homework, and the method of feedback or assessment. Daily plans may include references to specific or tools used is applicable. These shall be issued to students on the last working day of the week for the week that follows.

6.4. Preparing progress reports for each student at the end of every two weeks:

The Contractor needs to prepare a brief progress report for each student at the end of each two weeks of instruction to re-visit proficiency goals identify each student’s progress in each language skill, especially listening, reading, and speaking and in content areas such as politics, economy, social issues, etc. The areas of strength and weakness must be identified, along with concrete suggestions to the student for overcoming them. Factors adversely affecting progress, such as lack of aptitude, motivation, application, attendance, punctuality, or out-of-class preparation, must be noted. Each report shall be electronically submitted to the COR. A sample template for a progress report will be provided through the post award conference.

7.0 DELIVERABLES

The contractor shall develop/provide the following as part of the contract:

Quantity Deliverable Summary

One instructor per EOT class

Teaching Post-DLPT at the Presidio of Monterey (POM) in Monterey, California, for 6-12 weeks, 6 hours of instruction and one hour of assisting student for self-study, in the language(s) determined by the DLIFLC.

Preparing instructional materials while teaching, which meet each student’s needs to pass the DLPT (listening, reading, and speaking proficiency tests) IAW paragraphs 6.2.1 through 6.2.7. The contractor is required to submit materials to the COR periodically for quality assurance.

Preparing weekly schedules and detailed lesson plans to ensure meaningful class preparation is annotated and accomplished.

Preparing a progress report for each student at the end of every two weeks.

Each report shall be electronically submitted to the COR IAW paragraph 6.3.

8.0 SUPPORTING INFORMATION

The Government will designate a Contracting Officer's Representative (COR) in writing and/or Contracting Officer’s Technical Representatives (COTR) immediately following contract award. The Contractor shall employ professional, technical, administrative, and clerical personnel of adequate qualifications and in adequate numbers to achieve completion of all deliverables during the period of performance. Highly qualified language instructors and course developers in the field of second language acquisition for adult learners will be engaged in the deliverables identified in this PWS.

These professionals must possess not only knowledge and skills in both teaching and developing instructional materials, but also be at the native or near-native level of proficiency [level 3 or above in

ILR scale or Superior and above in American Council on Teaching Foreign Languages (ACTFL) scale] in the target language in Speaking and a minimum level 2 (ILR)/Advanced (ACTFL) in an English-speaking skill based on a current Oral Proficiency Interview (OPI). The Contractor is required to provide the COR with data on the professional qualifications and work experience of all Contractor personnel assigned to the contract prior to commencement of work.

8.1.KEY PERSONNEL REQUIRED:

Key Personnel are defined as individuals charged with day-to-day management of training.

They implement processes and procedures for ensuring adherence to the terms of the contract, identifying discrepancies, taking corrective action, and addressing areas for improvement. This includes the program manager and language instructors. The KO and COR must be informed whenever changes to Key Personnel take place.

8.1.1. Program Manager. A Program Manager (PM) shall be the principal point of contact with the COR/COTRs for all contractual and administration issues, to include selection, assignment, and management of highly qualified personnel for the production of all deliverables (primarily preparation of instructional materials and delivery of instruction). The PM will oversee instruction, guide the development and execution of curricula, ensure integration of technology into the curricula. The PM will also facilitate classroom observations for government personnel other than the COR as well as organizing student feedback sessions at class mid-points and during the final week. The PM must have worked as a program manager or a related job in the field of college-level foreign language teaching and second language acquisition at least for 2 years. Experience in managing resources and personnel, prioritizing work/assignments, and quality control is expected. The program manager must be able to pass a background check and maintain security requirements (National Agency Check - NAC-1, DLIFLC’s background check, or higher security checks-- SC) as needed.

8.1.2. Resident Language Instructors. The contract language instructors are responsible for teaching the courses independently.

• Instructors must prove their native-like proficiency by providing an Oral Proficiency Interview score of Level 3 or above on the ILR scale or Superior or above on the ACTFL scale in the Target Language. Additionally, instructors must prove their proficiency in English by providing an Oral Proficiency Interview score of Level 2 or above on the ILR scale or Advanced or above on the ACTFL scale. Documentation demonstrating scores will not be older than 18 months.

• Instructors should possess the ability to adapt to students with varying learning styles requiring different teaching strategies.

• Instructors must prepare for each class they teach, tailoring the lesson to individual student’s needs. It is the responsibility of the Contractor must ensure that such preparation is accomplished. The weekly plan must include the objectives, materials to be used, the activities to be accomplished, the assessment method, and the homework to be completed day-by day.

• A minimum of two years of expertise and experience in teaching the target language at a college level is required.

• Instructors must be familiar with

• Language proficiency descriptions such as the ILR or the ACTFL scale

• Standard classroom technologies such as Teams, Smart Boards, and other integrated classroom and learning management systems such as Sakai.

• All instructors must be able to pass a background check to be able to teach on the installation.

• The contractor shall prove that there is at least one instructor with the qualifications in each language in Appendix A. It is preferred that the contractor also provide proof of the ability to provide at least one instructor with the qualifications in each language additional language identified in Technical Exhibit #2.

• The contractor must provide a plan for an instructor who is not familiar with proficiency descriptions or standard classroom technologies and provide training to instructors on proficiency levels before they start work.

• The contractor must submit an Installation Access request for its language instructors to the COR.

• The contractor bears responsibility for training its personnel in general second-language acquisition, the principles of adult education and application, and the use of educational technology.

Prior to government approval of an instructor, the contractor shall provide:

1. A resume and documentation meeting the requirements of para 8.1.2.

2. Documentation showing the language instructors have expertise in developing target language courses in a digitized format to include multimedia resources and activities developed within the task-based, student-centered, and skill-integrated approach. They must also have the knowledge, skills, and ability to produce accurate assessment tools to measure learning outcomes and course success.

KO and COR must be informed whenever changes to Key Personnel take place.

9.0 AVAILABILITY AND REMOVAL

9.1. The Contractor shall ensure the language instructors assigned to a course will not be changed under normal circumstances while the course is being conducted. If contract instructors become unavailable for work for one teaching day or more, and/or expected to devote substantially less effort to the work than indicated in this statement, the Contractor shall immediately notify the COR in writing. All requests for the approval of substitute instructors to contract personnel shall be made to the COR in writing and shall include a resume for the proposed substitute. The Contractor shall promptly replace such personnel with personnel of at least equal ability and qualifications.

9.2. If, at any time, the government considers an instructor ineffective in producing student progress, the COR may request a change of instructor, in coordination with the Contracting Officer (KO). It is the responsibility of the Contractor to provide a suitable and qualified replacement for the COR to approve. The Government expects a qualified replacement is identified as soon as possible but not later than three business day from the Government’s request.

Accordingly, all complaints lodged against contract instructors by Customers (e.g., Students, DLIFLC instructors who work in the same language teams with the Contract instructors, COR, etc.) will be jointly investigated by the Government and the Contractor. The Contractor shall comply with government rules, regulations, laws, directives, and requirements issued during the contract term relating to law and order, installation administration and security. Violation of such rules, regulations, laws, directives, and requirements shall constitute the Government’s right to remove Contractor employees (permanently or temporarily as the Government determines).

Removal of Contractor employees does not relieve the Contractor from the responsibility for work defined in this contract.

10.0 SERVICES, PROPERTY, AND SUPPLIES

10.1. The Government will provide the venue and needed equipment (e.g., whiteboard, SmartBoard, computer with speakers, internet connectivity, etc.) for language instruction. The Government will NOT provide separate office space, but a designated classroom will be assigned to instructors during working hours.

10.2. The Contractor shall comply with all security regulations and measures identified by the Government for the protection of Government personnel, programs, and equipment and in accordance with anti-terrorism and operation security (AT/OPSEC) measures. AT/OPSEC measures will be provided to the contractor at time of contract award.

10.3. The Contractor shall maintain confidentiality of all information pertaining to Government personnel and programs.

11.0 CONTROL PROCEDURES

11.1 The Contractor shall contact the DLIFLC COR and technical/functional representative(s) COTR within five (5) days of contract award and every month, thereafter, to ensure all work is progressing as planned, discuss problem areas, modify tasks in response to new guidance and plan future activities. The Contractor shall provide report(s), as required by the COR, in electronic form to include bi-weekly progress reports. Structure and content of these reports will be defined by the COR. Inspection records are due every quarter.

12.0 GOVERNMENT FURNISHED INFORMATION

12.1 Interagency Language Roundtable (ILR) Skill Level Descriptions for Reading, Listening, Speaking, and Writing is available at http://www.govtilr.org.

13.0 SECURITY REQUIREMENTS.

13.1 Contractor shall employ personnel and implement procedures to safeguard the security and confidentiality of all deliverables and any Government-Furnished Materials (GFM). Government will retain sole ownership of all deliverables and GFM. Contractor will employ personnel and implement procedures to safeguard Government installations, facilities, and areas.

13.2. Materials Control. Contractor or subcontractor personnel will not show any materials pertaining to this contract to any other person, or discuss its contents, beyond normal work requirements. Contractor or subcontractor personnel will keep all contract-related materials under lock and key at all times when not actually performing the work. Contractor or subcontractor personnel will not retain paper or electronic copies of any contract deliverables or contract-related materials following the delivery of contract deliverables to Government. The Confidentiality Agreement entered into by Contractor or subcontractor personnel in connection with this contract will survive the termination of this contract.

13.3. Antiterrorism and Physical Security. The Contractor shall comply with PoM Installation Protection Plan (IPP), ANNEX N (Physical Security) requirements, and safeguard all Contractor and U.S. Government equipment, information, and property. Unless specifically tasked, the http://www.govtilr.org/

Contractor will ensure assigned personnel do not attempt to access areas of the installation that are not under the purview of the contract Statement of Work.

13.3.1. Contractor will have a law enforcement background check completed for all employees who will be entering Army-controlled installations or facilities. Documentation of these checks will be made available to the COR upon request. Contractor will provide to the COR, five (5) calendar days in advance of the event, names, and Social Security numbers (or equivalent identification numbers for non-U.S. citizens) of all employees who will be entering Army- controlled installations or facilities.

13.3.2. During Force Protection Conditions (FPCONs) Charlie and Delta, instruction may move online. The DLIFLC Commandant (or designee) will notify the COR when to resume face-to-face services once the FPCON level is reduced to level Bravo or lower.

13.4. Anti-Terrorism Level I Training.

13.4.1. All Contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete Anti-Terrorism (AT) Level I awareness training within thirty (30) calendar days after the contract start date. Initial AT level I awareness training will be provided under the instruction of a qualified Level I AT Awareness Instructor (Level II trained and certified Anti-Terrorism Officer). Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR within seven (7) calendar days after completion of training by all affected employees and subcontractor personnel.

13.4.2. Annual post-accession Level I AT Awareness Training may be accomplished by one of two means: Under the instruction of a qualified Level I AT Awareness instructor (Level II trained and certified ATO); or completion of a DOD-sponsored and certified computer or web-based distance learning instruction for Level I AT Awareness which is available at the following website: https://jkodirect.jten.mil. Non-CAC card holders can access the following website for training: https://secure.jten.mil/jkohd/sponsored.jsp

13.5. Operational Security (OPSEC) and Training. The Contractor shall practice OPSEC to protect critical information for specific government contracts and subcontracts. The Contractor will ensure that annual OPSEC training is conducted to protect DLIFLC critical information.

14.0 PERFORMANCE REQUIREMENTS SUMMARY (PRS)

14.1. General: The Performance Requirements Summary (PRS) shall be used to measure performance of services for the purposes of determining the continuation of service and/or payment deductions.

14.2. The rights of the Government and remedies described in this section are in addition to all other rights and remedies set forth in this solicitation. The Government reserves its right under the clauses incorporated in FAR 52.212-4 (Contract Terms and Conditions – Commercial Items) of this contract.

14.3. Any deductions pursuant to the PRS shall reflect the reduced value of services performed under this contract.

14.4. The Contractor shall not be relieved of full performance of the services hereunder and may be terminated for default based upon inadequate performance of services even if a deduction was previously taken for failure to perform to standard.

15.0. CONTRACTOR MANPOWER REPORTING

15.1 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the contracted instruction via the secure data collection site, “Contractor Manpower Reporting Application.”

The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil, and then click on “Department of the Army CMRA” or the icon of the DoD organization that is receiving or benefitting from the contracted services.

15.2 Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2023. Contractors may direct questions to the help desk by clicking on “Send an email” which is located under the Help Resources ribbon on the right side of the login page of the service/Component’s Contractor Manpower Reporting website.

16.0. DEFINITIONS AND ACRONYMS

16.1. Definitions

Authentic Materials. Items that are produced by native speakers of the target language for use by other native speakers in the target-language country or cultural setting.

Content-Based Curriculum. Materials that are designed to facilitate the integration of content learning with language teaching aims.

Content-Based Instruction. The integration of content learning with language teaching aims. Language is the medium to convey informational content of interest and relevance to the learner.

Contract Administrator. The official Government representative delegated authority by the Contracting Officer to administer a contract. This individual is normally a member of the appropriate Contracting/Procurement career field and advises on all technical contractual matters.

Contracting Officer. A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the government. Note:

The only individual who can legally bind the government.

Contracting Officer’s Representative. An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

http://www.ecmra.mil/

Contractor. A supplier or vendor awarded a contract to provide specific supplies or services to the government. The term used in this contract refers to the prime.

Critical Thinking. Teaching with the goal of helping learners to think clearly and rationally about issues, to reflect and independently come to a conclusion

Deliverable. Anything that can be delivered physically but may include non-manufactured things such as meeting minutes or reports.

Defense Language Proficiency Test. A battery of foreign language tests produced by DLI and used by the United States Department of Defense (DoD). They are intended to assess the general language proficiency of native English speakers in a specific foreign language, in the skills of reading and listening. All DLI students take DLPT at the end of the program in reading and listening.

Diagnostic Assessment. The process of using multiple personal profile and linguistic measures to identify student strengths and needs in Listening, Reading, Speaking, and Writing so teachers can provide instruction to address the gap in learning needs to reach the next highest level.

Diagnostically Oriented Teaching Methods. Instructional practices that formatively assess learners’ proficiency levels, detect any proficiency gaps, and implement subsequent tailored instruction to address the learning gaps and promote learners’ skills and proficiency.

Discourse Model. Frameworks of language use that can be classified on the basis of factors such as grammatical and lexical choices and their distribution, principle and underlying materials and messages (e.g. narrative, procedural)

Discourse Structure. The way an entire text is organized, consisting of three interconnected components: linguistic structure, intentional structure, and attentional structure.

For Official Use Only. A record of information not releasable to the public under FOIA.

Freedom of Information Act (FOIA). Establishes a right for individuals to request and obtain records from the Government subject to specific restrictions.

Government-Furnished Property/Government Property. Property in the possession of, or directly acquired by, the Government and subsequently made available to the Contractor.

Higher-Order Thinking Skills (HOTs). Creative, analytical, and evaluative skills which go beyond lower order skills such as memorizing information or recalling stories.

Interagency Language Roundtable (ILR). A Federal interagency organization established to coordinate and share information about language-related activities at the Federal level.

ILR Skill Level Descriptions. ILR Proficiency Skill Level Descriptions provide descriptions of proficiency levels 0, 1, 2, 3, 4, and 5 in speaking, reading, listening, and writing. Each higher level implies control of the previous levels' functions and accuracy. The designation 0+, 1+, 2+, etc. will be assigned when proficiency substantially exceeds one skill level and does not fully meet the criteria for the next level. The "plus-level" descriptions, therefore, are subsidiary to the "base-level" descriptions.

http://en.wikipedia.org/wiki/United_States_Department_of_Defense http://en.wikipedia.org/wiki/United_States_Department_of_Defense http://en.wikipedia.org/wiki/Language_proficiency

Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

Language Difficulty Categories (LDCs). Differences in the amount of time needed to attain a certain level of proficiency in the assigned target language by a reasonably capable native English-speaking, beginning learner, LDCs, basic course lengths

Mental Management. Strategies people use to overcome setbacks that help lead to success (e.g.

control emotions, re-frame situations)

Metalinguistic Awareness. The ability to consciously reflect and think beyond the literal meaning of the language.

Meta-Training. A deeply reflective process during which language learners systematically observe how they learn, effectively assess their learning strategies and efficiently regulate/adapt them to maximize learning/achieve the desired outcome.

Nonconformance Report (NCR). Verbal or written documentation of Contractor non-compliance or lack of performance of contract work. When the Contractor fails to perform in accordance with the requirements of the contract, he must explain these discrepancies in writing to the Contracting Officer. The reply will explain to the Government why the performance was below acceptable performance standards, and how discrepancies will be prevented in the future. After notification, the Contractor must reply within the timeline provided by the KO that contract deficiencies exist and subsequent actions taken to repair.

Post DLPT. Students may continue their education in a Post DLPT program when the program is approved by the school and supported by the military service unit.

Pragmatics. The study of the aspects of meaning and language use that are reliant on the speaker, the addressee/interlocutor and context of language use.

Privacy Act. Establishes an individual's right to privacy and right to request access to and amendments of records maintained on them which are contained in systems of records subject to specified restrictions as defined in Army Regulation 340-21 as amended and supplemented.

Quality Assurance. The government procedures to verify that services being performed by the Contractor are acceptable in accordance with established standards and requirements of this contract.

Quality Assurance Evaluator. The designated Government individual(s) responsible to monitor contract and Contractor performance and to accept the services for the Government.

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Quality Assurance Specialist. An official Government representative concerned with matters pertaining to the contract administration process and quality assurance/quality control. Acts as technical advisor to the Contracting Officer in these areas.

Quality Assurance Surveillance Plan. An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

Quality Control. Those actions taken by a Contractor to control the production of products or services so that they will meet the requirement of the PWS. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Quality Control Program. All necessary measures taken by the Contractor to assure that the quality of an end product or service will meet the contract requirements regarding timeliness, accuracy, appearance, completeness, consistency, and conformity to appropriate standards and/or specifications.

Recall Protocol. A method of listening/reading comprehension assessment during which learners write down from memory what they recall after hearing/reading a text.

Recall Protocol Process. A procedure where learners write down from memory what they recall after hearing/reading a text for the purpose of checking comprehension, assessing, and diagnosing gaps in language understanding.

Scenario-Based Instruction. An instructional approach that uses immersive, interactive, and real-life scenarios to engage language learners in active application of language.

Skill-Integrated Approach. Teaching practices that incorporate the four main skills - reading, writing, speaking and listening in a proficiency-oriented approach

Student-Centered Instruction. Focuses on the individual learner and each of his or her needs, instead of the curriculum as a whole; and the teaching shifts from a focus on the teacher to that of the student.

Target Language Skills. Listening, Reading, Speaking and Writing are the skills taught in a specific language.

Task-Based Instruction. Task-based language teaching (TBLT), also known as task-based instruction (TBI), focuses on the use of authentic language to complete meaningful tasks in the target language.

Workday. The number of hours per day the Contractor provides services in accordance with the contract.

Work Week. Monday through Friday, except for Federal holidays unless specified otherwise.

16.2. Acronyms

ACTFL American Council on the Teaching of Foreign Languages AR Army Regulation COR Contracting Officer’s Representative COTR Contracting Officer's Technical Representative

DA Diagnostic Assessment DFARS Defense Federal Acquisition Regulations System DLIFLC Defense Language Institute Foreign Language Center DLPT Defense Language Proficiency Test EOT End of Training FAR Federal Acquisition…