Camp_Vance_-_Request_for_Information_-_Fiber_Optic_Internet_(REV).pdf

FIBER OPTIC INTERNET SERVICE

CAMP VANCE BAGRAM

AFGHANISTAN

REQUEST FOR INFORMATION (RFI)

DESCRIPTION:

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY – This RFI is issued solely for information and planning purposes – it does not constitute a Request for Proposal (RFP)/Request for Quotation (RFQ) or a promise to issue an RFP/RFQ in the future. Solicitations are not available at this time. Requests for a solicitation will not receive a response. This notice does not constitute a commitment by the United States

Government to contract for any supply or service whatsoever. All information submitted in response to this announcement is voluntary; the United States Government will not pay for information requested nor will it compensate any respondent for any cost incurred in developing information provided to the United States

Government. Not responding to this RFI does not preclude participation in any future RFP, if any is issued. If a solicitation is released, it will be synopsized on the Army Single Face to Industry (ASFI) and or via email. It is the responsibility of the potential offerors to monitor this site for additional information pertaining to this requirement.

The Regional Contracting Command – Afghanistan (RCC-A) is exploring options for Contractor provided

Fiber Optic Internet services in the Bagram Airfield, Afghanistan area. The Contractor shall provide all equipment, tools, materials, technical support, and other items/services necessary to provide internet service in accordance with this Performance Work Statement (PWS) at Camp Vance, Afghanistan. The contractor shall perform to the standards specified in this document as well as all applicable regulations.

PERIOD OF PERFORMANCE: One (1) 12-Month Base Period and four (4) 12-Month Option Years. There are no specific dates available.

CAMP VANCE INTERNET SERVICE:

PLEASE ENTER YOUR BEST ESTIMATED PRICES BELOW:

Item # Service Description Qty Unit Unit Price Total Amount

BASE PERIOD

0001 Internet Service Camp Vance - The contractor shall provide Internet Service in accordance with the

Performance Work Statement (PWS).

12 Month

0002 Equipment - The contractor shall provide all required hardware and software items, to include wireless routers, all firewalls, virus and malware protection software in accordance with the

Performance Work Statement (PWS).

1 Lot

OPTION PERIOD ONE (1)

1001 Internet Service Camp Vance - The contractor shall provide Internet Service in accordance with the

Performance Work Statement (PWS).

12 Month

OPTION PERIOD TWO (2)

2002 Internet Service Camp Vance - The contractor shall provide Internet Service in accordance with the

Performance Work Statement (PWS).

12 Month

OPTION PERIOD THREE (3)

3003 Internet Service Camp Vance - The contractor shall provide Internet Service in accordance with the

Performance Work Statement (PWS).

12 Month

OPTION PERIOD FOUR (4)

4004 Internet Service Camp Vance - The contractor shall provide Internet Service in accordance with the

Performance Work Statement (PWS).

12 Month

TOTAL PRICE

Respondents shall not be obligated to provide the services described herein and it is understood by the United

States Government that the price estimates provided as a result of this request are “best” estimates only.

The response date for this market research is 14 February 2019 at 12:00 PM Local Time. All responses to this

RFI may be submitted via e-mail to Brenda Simmons, Contractor, brenda.n.simmons.ctr@mail.mil.

NOTICE: This RFI is sent on behalf of the Contracting Officer from the Regional Contracting Center -

Afghanistan (RCC-A). This communication does not authorize work external to CACI International, as a

Government Contracting Officer is the only person authorized to direct Government contracts, contractors, and contractual procedures.

mailto:brenda.n.simmons.ctr@mail.mil

PERFORMANCE WORK STATEMENT

Fiber Optic Internet Service Special Operations Joint Task Force-

Afghanistan (SOJTF-A) Camp Vance, Bagram Airbase, Afghanistan

1. GENERAL: This is a non-personal services contract to provide internet. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services

The Contractor shall provide all equipment, tools, materials, technical support, and other items/services necessary to provide internet service in accordance with this Performance Work Statement (PWS) at Camp

Vance, Afghanistan. The contractor shall perform to the standards specified in this document as well as all applicable regulations.

1.2 Background

Special Operations Task Force – Afghanistan on Camp Vance requires internet services separate from the

NIPR Network. The nature of their work requires use of an internet network that is unassociated with the

United States Government.

1.3 Period of Performance

The Period of Performance of this contract will be for one (1) 12-month base year and four (4) 12-month option periods.

1.4 General Information

1.4.1. Quality Control

The Contractor shall develop and maintain an effective Quality Control Program (QCP) to ensure services are performed In Accordance With (IAW) this Performance Work Statement (PWS). The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The

Contractor’s quality control program is the means by which he assures that the work complies with the requirement of the contract. The Quality Control Plan (QCP) shall be delivered to the Contracting Officer

Representative (COR) thirty (30) days after date of contract award and ten (10) days after any future revision.

After acceptance of the QCP the COR shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.4.2 Hours of Operation

The Contractor shall provide technical support with qualified personnel who are able to provide troubleshooting via a direct telephone hotline and email communications for hardware and software support

24 hours a day, 7 days a week throughout the duration of the contract.

1.4.3 Contracting Officer Representative (COR)

The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the

Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and

Contractor of any deficiencies; provide site entry of Contractor personnel. A letter of appointment is issued to the COR and a copy of this appointment is sent to the Contractor which states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS

2.1 DEFINITIONS

2.1 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.2 CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the

Contractor are performed according to acceptable standards.

2.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.10 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The

Government does not have privacy of contract with the subcontractor.

2.12 WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.13 WORK WEEK. Monday through Friday, unless specified otherwise.

2.2 ACRONYMS

ACOR Alternate Contracting Officer's Representative

AFARS Army Federal Acquisition Regulation Supplement

AR Army Regulation

CCE Contracting Center of Excellence

CFR Code of Federal Regulations

CONUS Continental United States (excludes Alaska and Hawaii)

COR Contracting Officer Representative

COTR Contracting Officer's Technical Representative

COTS Commercial-Off-the-Shelf

DA Department of the Army

DD250 Department of Defense Form 250 (Receiving Report)

DD254 Department of Defense Contract Security Requirement List

DFARS Defense Federal Acquisition Regulation Supplement

DMDC Defense Manpower Data Center

DOD Department of Defense

FAR Federal Acquisition Regulation

HIPAA Health Insurance Portability and Accountability Act of 1996

KO Contracting Officer

OCI Organizational Conflict of Interest

OCONUS Outside Continental United States (includes Alaska and Hawaii)

ODC Other Direct Costs

PIPO Phase In/Phase Out

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. Government Furnished Service:

3.1 Government will be responsible for:

a. Receiving and installing all internet hardware and software sent by the Contractor b, Installing all firewalls, virus and malware protection software that protects against passive and active threats to devices connected to this internet service.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4.0 Contractor Furnished Services:

4.1 Contractor will ensure delivery of all hardware and software items for all hardware and software items necessary for continuous access and usage of all internet to SOTF-A at Camp Vance. Upon successful delivery and accountability of all hardware and software, the Government will be responsible for all installation and accountability of delivered equipment.

4.2 Shall provide telephone and email assistance, as required, to ensure proper installation, setup and troubleshooting

PART 5

SPECIFIC TASKS

5.0 SPECIFIC REQUIREMENTS

5.1 The Special Operations Task Force Afghanistan at Camp Vance, Afghanistan requires fiber optic internet services. Required to provide 60 Mbps downlink and 7 Mbps uplink. The Contractor shall provide these services conforming to the objectives of this PWS and the associated contract

5.2 Internet Connectivity: The Contractor shall provide internet bandwidth to the end user that is sufficient to enable at least 15 devices with the capability to concurrently conduct uninterrupted internet browsing. A benchmark for end the user data with rates be will based on the concurrent users at peak times with a minimum of 60 Mbps downlink and 7 Mbps uplink, referenced to packet response times and network latency 250 milliseconds.

5.3 Wi-Fi Usage: The Contractor shall provide one wireless router with unrestricted access and usage to commercial internet for the duration of the period of performance (PoP). The wireless routers shall function in such a way that it emits wireless signals throughout a containerized building. For effective coverage, the wireless router will be installed within an office to allow unobstructed Wi-Fi signals for personnel at their workstations. The Contractor shall provide the ability for the end user to add up to three additional routers with the same requirements as the provided router. Internet connection will be unfiltered.

5.4 Service Availability: Wireless connectivity shall be available 24 hours a day, 7 days a week for the duration of this contract’s period of performance. The Contractor shall provide internet service at the specified quality/connectivity speed for approximately 15 personnel at Camp Vance. Minimum speed of 60 Mbps downlink and 7 Mbps uplink.

5.5 Equipment: The Contractor is responsible for configuring core routers, network accelerators, Satellite

Communications (SATCOM) antennas and other hardware peripherals to provide the best performance based on the chosen commercial grade equipment. The Contractor will ensure delivery of all hardware and software items necessary for continuous access and usage of the internet to Camp Vance. The Government will be responsible for receiving and installing all internet hardware and software sent by the Contractor. Contractor shall provide telephone and email assistance, as required, to ensure proper installation, setup and troubleshooting.

5.6 Security: The Government will be responsible for installing all firewalls, virus and malware protection software that protects against passive and active threats to devices connected to this internet service.

5.7 Server: Service shall router through a server located in a NATO country. The NATO countries are:

Albania, Belgium, Bulgaria, Canada, Croatia, Czech Republic, Denmark, Estonia, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Turkey, United Kingdom and United States, or VPN. The router should be able to be hidden and password can be changed by customer at all times. The point of presence being located in Afghanistan.

5.8 Technical Support: The Contractor shall provide technical support with qualified personnel who are able to provide troubleshooting via a direct telephone hotline and email communications for hardware and software support 24 hours a day, 7 days a week throughout the duration of the contract. The Contractor will have 48 hours to resolve any issues, unless otherwise coordinated with the Contracting Officer (KO), or designated

COR. If the problem is the result of hardware failure, Contractor is required to send replacement equipment within 5 days via Federal Express Delivery Service (FEDEX) to the following Point of Contact and address:

TBD

5.9 Surveillance

5.9.1 In carrying out performance monitoring, the following responsibilities are to be noted:

a. Inspection can be done at all times and places so long as not to disrupt the Contractor’s effort.

b. If the KO and/or COR discovers performance deficiencies, the Contractor is given the right to make the correction.

c. If the Contractor is not able to make the corrections, either:

1. The Government or a third party can do so at the Contractor’s expense.

2. The Government can accept the performance and seek an equitable adjustment.

d. Acceptance acknowledges that the performance conforms to the requirements and that the

Government will take title and ownership or accepts the outputs.

e. The ultimate determinant of performance is what is in the contract.

5.10 Reports

5.10.1 Reports: Provide monthly internet reports to include:

Overall bandwidth utilization

Maximum concurrent user/session connections with day of week and time of day

Part 6

Technical Exhibits

6.0 Technical Exhibits

6.1 Performance Summary Report

Performance Objective

PWS

Reference Performance Standards

Performance

Threshold

Method of

Surveillance

Provide Bandwidth

Connectivity

60 Mbps downlink and 7

Mbps uplink

5.2 Contractor must ensure

uninterrupted bandwidth

Zero deviation from the standard

COR notification of deficiency

Contractor shall ensure to supply technical support per request from COR

5.8 Contractor must ensure to provide

technical support in accordance with PWS.

Zero deviation from the standard.

COR verification of receipt of items

7.2 Deliverables Schedule

DELIVERABLE FREQUENCY

SUBMIT

TO

MEDIUM / FORMAT

PWS

Paragraph

Quality Control Plan

Thirty (10) days after Date of Contract Award and five

(5) days after any revision

COR

1 copy -Via Email / MS

Word, Excel Spreadsheet, Adobe PDF

1.5.1

Internet Reports Monthly COR

1 copy -Via Email / MS

Word, Excel Spreadsheet, Adobe PDF

5.10.1