2019 Kent ISD E911 Project RFP - Final.pdf

Kent Intermediate School District REQUEST FOR PROPOSAL - 2019 Kent ISD E911 Project

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Kent Intermediate School District (Kent ISD) is seeking bids for a comprehensive E911 (Enhanced 911) solution, including all required hardware and software to meet attached specifications.

Specifications are to be considered as minimums, and the general conditions, as listed, must be adhered to.

Bids are due by 1:00 pm on Thursday, November 7, 2019 delivered in a sealed envelope/package with the wording “2019 Kent ISD E911 Project” clearly marked on the outside of the envelope/package addressed to:

Kent ISD Attn: Cindy Meyer 1655 E Beltline NE Grand Rapids, MI 49525

Bids can be hand delivered to the Kent ISD Maintenance Building; 1655 East Beltline NE Grand Rapids, MI 49505, located in parking lot #4 across from the greenhouse and wind turbine. The Maintenance Building front door is labeled E-1. Kent ISD will not consider or accept a bid received after the date and time specified for bid submission. Bids will be opened publicly immediately following the close of receiving bids.

Questions regarding the specifics of the bid should be directed via E-Mail through SigmaVSS, or to cindymeyer@kentisd.org and answers will be responded to through the same means. All questions and answers will be distributed to all bidders who have, or, later ask questions about the bid.

It is the intention to award the bid once the Kent ISD Board approves the recommendation of award at the November 18, 2019 Board Meeting.

In compliance with MCL 380.1267, all bids shall be accompanied by a sworn and notarized statement disclosing any familial relationship that exists between the owner and any employee of the bidder and any member of the board, or the superintendent of the school district. All bids shall also be accompanied by a sworn and notarized statement disclosing whether the bidder is an Iran Linked Business in compliance with PA 517 of 2012. The Board has stated that Kent ISD shall not accept a bid that does not include these sworn and notarized disclosure statements.

Kent ISD reserves the right to allow only Michigan Based Businesses to bid on this advertisement. Under 1984 PA 431, MCL 18.1268, our board has elected to enforce the PA as defined.

Kent ISD will be a place where all persons feel welcomed, have a right to be treated equitably and without prejudice, and have a responsibility to treat others the same way. Kent ISD is an equal opportunity institution. Kent ISD does not discriminate on the basis of race, creed, color, national origin, age, sex or physical/mental disability or veteran status in its educational programming, enrollment, employment or contracting.

mailto:cindymeyer@kentisd.org

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GENERAL CONDITIONS

A. It shall be the bidder’s responsibility to read this entire document, review all enclosures and attachments, and comply with all requirements within.

B. For the purpose of assuring the School District of the quality of workmanship, materials, equipment, and service, the School Board will retain the right to qualify or disqualify bidders on the basis of available information covering their service and the suitability of the equipment/material bid for the project.

C. All alternate equipment/material as specified herein, or suggested by bidder, will be made by a reputable experienced manufacturer and shall conform to the specifications in order to promote efficiency in its use, reduce maintenance cost, and to assure durability for which it is intended.

D. In some cases, where manufacturer names and model numbers are indicated, alternates are not acceptable to create a base bid. However, in most cases alternates are acceptable, but subject to review by the owner. It will be incumbent upon the bidder, when bidding an alternate, to provide proper and adequate documentation that the alternates are equal to the manufacturer names and model numbers listed in the base bid. Vendors are encouraged to provide more than one base bid as well as alternate bids that they feel meet the needs of the Kent ISD.

E. Kent ISD reserves the right to accept or reject any or all bids; and to make awards as it considers its best interest, whether low bid or not, this excludes omitting the required affidavits.

F. All proposals submitted shall remain firm for a period of ninety (90) days after date of receiving bids.

G. The delivery of the product shall be coordinated with the Project coordinator and delivery terms are fairly flexible. Bids must include all delivery charges, and unboxing costs; disposal of all waste must also be coordinated with owner prior to delivery, bulk-packing materials may or may not be able to be disposed by the owner, or owner’s receptacles.

H. In the case where installation is specific; installation must be complete, and all installation costs must be included.

I. The successful bidder shall, within a reasonable time after receipt of written notice, make good any defects in material or workmanship that may develop, especially during the warranty period.

J. Kent ISD shall not be responsible for any cost or expensed incurred by the bidder during the preparation of the bid.

K. The owner is a federally constituted government body and as such is not subject to Michigan State or Federal excise taxes.

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Current Environment

Communications

IP-PBX

Mitel MiVoice Connect – Build 21.90.9738.0

IP Handsets Model Firmware Build Count Mitel IP 480G 804.1901.1100.0 820 Mitel IP 485G 804.1901.1100.0 50 Mitel IP 655 SWE.4.4.14 20

IP Soft Phones

Mitel Connect Client – Version 213.100.3570.0 - Count 50

Network Infrastructure

Ethernet Switches

Cisco Catalyst C6800IA-48FPD Ruckus ICX 7150-48ZP-8X10GR

Wireless LAN

Controller: Cisco AIR-CT5520-K9 – Version 8.5.151.0 WAPs: Cisco AIR-CAP3702I-A-K9 – Version 15.3(3)JF10$

Controller: Ruckus Virtual SmartZone – Version 5.1.1.0.589 WAPs: Ruckus R710 – Firmware Version 5.1.1.0.619

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Building Information

Building Name Address Square Feet

Number of

Floors ESC 2930 Knapp Street NE, Grand Rapids, MI 49525 55889 1

KCTC 1655 East Beltline NE, Grand Rapids, MI 49525 270700 1

Maintenance Building 1655 E. Beltline NE, Grand Rapids MI, 49525 17675 1

KCTC – Aviation 4958 Van Laar Dr, Grand Rapids MI, 49512 25700 2

KCTC – Downtown Market 109 Logan St SW, Grand Rapids MI, 49503 14583 2

KTC 1800 Leffingwell Ave NE, Grand Rapids, MI 49525 71590 1

KCC 1633 E Beltline Ave NE, Grand Rapids, MI 49525 16500 3

KEC – Beltline 1606 Leffingwell Ave NE, Grand Rapids, MI 49525 31695 1

CTC – Mayfield 225 Mayfield NE, Grand Rapids MI, 49503 26030 1

CTC – Straight 850 Chatham Street NW, Grand Rapids, MI 49504 25873 1

Lincoln School 860 Crahen Ave NE, Grand Rapids, MI 49525 92684 1

Lincoln Developmental 862 Crahen Ave NE, Grand Rapids, MI 49525 51582 1

LCC 864 Crahen Ave NE, Grand Rapids, MI 49525 22445 1

Pine Grove 2101 52nd St SW, Wyoming, MI 49519 77680 1

KEC - Oakleigh 2223 Gordon St NW, Grand Rapids, MI 49504 27390 1

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Questions

1) Is your E911 solution certified with the Kent ISD IP-PBX system?

a) What other IP-PBXs does your E911 solution support?

2) Please describe your E911 solution and how it is delivered. Include all integration points with the IP- PBX system, and all necessary equipment, software, and services, including those provided by third parties?

3) Please describe how 911 calls are delivered. Are callbacks supported?

4) How is caller-location information delivered to the PSAP?

5) Does the E911 solution support remote workers?

a) How are their locations provisioned?

b) How does call routing work?

6) How are IP phone moves/adds/changes managed to ensure accurate location information is provided to the correct PSAP?

7) What security notification features does your solution offer, and how do they work?

a) Are there any additional costs (hardware or software) associated with implementing them?

b) Do they require any special integration work?

8) What additional value-added features does your solution offer? Are there any additional charges associated with these features?

9) How does your solution address high availability requirements?

a) What level of redundancy is included?

b) How does your solution address network security issues?

10) Describe the project implementation process. How is the solution deployed?

a) How long does it take? What testing is included?

b) Are third-party integrators used or required?

11) What level of maintenance and support is provided? What about software upgrades and new releases?

12) What is the solution licensing or subscription model?

a) How does pricing work?

b) What would be the cost associated to our E911 solution?

13) Explain your prior experience implementing your solution with similar customers.

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Requirements

• Must provide the proper PSAP with accurate, specific, and up-to-date emergency response location information.

• Must meet E911 compliance legislation specs, including TDM, VoIP, ANI and ALI updates.

• Must support VoIP telephony.

• Must track movements of IP phones from one location to another.

• Must track movements of IP phone users from one location to another, if user logs into a phone.

• Must automatically update the ALI database with these movements and changes.

• Must be able to consolidate emergency call routing for networks spanning multiple 911 jurisdiction areas, and for remote workers.

• Must be able to support the Mitel PBX platform.

• Must be able to support SIP to deliver 911 calls.

• Must be able to dedicate trunks for 911.

• Must be able to identify the emergency response location, or 911 call location origin, down to the room number.

• Must be able to support an indefinite number of emergency response locations.

• Must be able to alert building security, first responders, and building administrators of 911 calls within their building.

• Alerts must support audible and visual IP phone notifications, computer desktop notifications, emails, text messages, and mobile app notifications.

• Alerts must include caller detail such as name, location, and call back number.

• Must provide the ability for staff onsite to monitor the emergency call.

• Must be able to record the emergency call.

• Must create reports of emergency calls and alarms.

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AFFIDAVIT OF COMPLIANCE – IRAN ECONOMIC SANCTIONS ACT

Michigan Public Act No. 517 of 2012

The undersigned, the owner or authorized officer of ___________________________________ (the “Bidder”), pursuant to the compliance certification requirement provided in the Kent Intermediate School District request for proposal for 2019 Kent ISD E911 Project, hereby certifies, represents and warrants that the Bidder (including its officers, directors and employees) is not an “Iran Linked Business” within the meaning of the Iran Economic Sanctions Act, Michigan Public Act No. 517 of 2012 (the “Act”), and that in the event Bidder is awarded a Contract as a result of the aforementioned Invitation To Bid, the Bidder will not become an “Iran Linked Business” at any time during the course of performing under the Contract.

The Bidder further acknowledges that any person who is found to have submitted a false certification is responsible for a civil penalty of not more than $250,000.00 or 2 times the amount of the Contract or proposed Contract for which the false certification was made, whichever is greater, the cost of the Intermediate School District’s investigation, and reasonable attorney fees, in addition to the fine.

Moreover, any person who submitted a false certification shall be ineligible to bid on an Invitation To Bid for three (3) years from the date it is determined that the person has submitted the false certification.

Contractor:

By: _________________________________

Title: _________________________________

Date:________________________________

STATE OF MICHIGAN )

)ss.

COUNTY OF _______________ )

This instrument was acknowledged before me on the _____ day of ____________, 2019, by

, Notary Public

_____________________County, Michigan

My Commission Expires:________________

Acting in the County of:________________

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FAMILIAL RELATIONSHIP DISCLOSURE STATEMENT

Important: This disclosure statement must be included with your bid - required by state law (P.A. 232 of 2004)

As required by Public Act 232 of 2004, all bids shall be accompanied by a sworn and notarized statement disclosing any familial relationship that exists between the owner or any employee of the bidder and any member of the School

Board or the Superintendent of Kent ISD.

The undersigned, the owner or authorized officer of ___________________________________________________

(the Bidder), pursuant to the familial disclosure requirement provided in the attached invitation to bid, hereby represent and warrant, except as provided below, that no familial relationships exist between the owner(s) or any employee of the company and any member of the School Board or the Superintendent of Kent ISD. If such a relationship exists, please explain:

BIDDER:_____________________________

By:_________________________________

Title:_______________________________

STATE OF MICHIGAN )

)ss.

COUNTY OF _______________ )

This instrument was acknowledged before me on the _____ day of ____________, 2019, by

, Notary Public

_____________________County, Michigan

My Commission Expires:________________

Acting in the County of:________________