2-RFP- Countywide Appliance Repair Services Multiple Locations (7-10-26) Clean Copy - Dates.pdf

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Appliance Repair Service--Countywide
Solicitation number
RFP-641
Issued by
Monroe County, Florida

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Summary

This is a Request for Proposals (RFP) issued by the Monroe County Board of County Commissioners, Florida, for countywide appliance repair services across multiple locations. The County seeks to establish contracts with vendor(s) capable of providing on-site repair service, preventative maintenance, parts supply, and replacements for residential, commercial, and industrial-grade appliances including refrigerators, walk-in coolers, ice makers, ranges, ovens, dishwashers, washers, and dryers at County-owned facilities. A non-mandatory pre-proposal conference is scheduled for Friday, August 7, 2026, at 1:30 p.m., beginning at the Stock Island Detention Center in Key West, Florida. The proposal deadline is August 25, 2026, at 3:00 p.m., with submission required via the Bonfire electronic bidding platform. The Board of County Commissioners anticipates awarding the contract on October 21, 2026. The initial contract term is two years, commencing in 2026 and terminating in 2028, with the County having the option to renew for up to five additional one-year periods upon written notice at least thirty days prior to expiration.

Proposals will be scored on a maximum 100-point scale: Tab 1 (Proposed Costs of Services) at 40 points and Tab 2 (Staff Qualifications and Prior Experience) at 60 points. Respondents must submit a standard hourly rate for service calls during normal business hours (8:00 a.m. to 5:00 p.m., Monday through Friday), a non-standard hourly rate for weekend and after-hours service, and a percentage discount off manufacturer's suggested retail price for parts. No additional charges for travel, mileage, meals, or lodging are permitted; these expenses must be incorporated into the hourly rates. Invoicing shall be submitted in itemized format with hours calculated in fifteen-minute increments. The Contractor must obtain general liability insurance with a minimum of $1,000,000 combined single limit, business automobile liability insurance of $300,000 combined single limit, and workers' compensation insurance with employers' liability limits of $500,000. Monroe County Board of County Commissioners must be named as additional insured on all policies except workers' compensation. All standard County compliance forms and certifications, including public entity crime statements, drug-free workplace certification, non-collusion affidavits, and vendor scrutinized companies list certifications, are required with proposal submission.

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MONROE COUNTY

BOARD OF COUNTY COMMISSIONERS

REQUEST FOR PROPOSALS

FOR

APPLIANCE REPAIR SERVICE

COUNTYWIDE

BOARD OF COUNTY COMMISSIONERS

Mayor Michelle Lincoln, District 2 Mayor Pro Tem David Rice, District 4

Craig Cates, District 1 James K. Scholl, District 3

Holly Merrill Raschein, District 5

COUNTY ADMINISTRATOR

Christine Hurley

Clerk of the Circuit Court Facilities Management Director

Kevin Madok William DeSantis

July 2026

PREPARED BY:

Facilities Maintenance Department

NOTICE OF REQUEST FOR COMPETITIVE SOLICITATIONS

NOTICE IS HEREBY GIVEN that on Tuesday, August 25, 2026, at 3:00 P.M., the Monroe County Purchasing Office will receive and open sealed responses for the following:

Appliance Repair Service--Countywide Monroe County, Florida

Pursuant to F.S. § 50.0211(3)(a), all published competitive solicitation notices can be viewed at: www.floridapublicnotices.com, a searchable Statewide repository for all published legal notices. Requirements for submission and the selection criteria may be requested from the County’s electronic bidding platform at https://monroecounty-fl.bonfirehub.com OR www.monroecounty-fl.gov/BonfireBids. The Public Record is available upon request.

Monroe County Purchasing Department receives bids via the Bonfire electronic bidding platform. Please do not e m a i l , mail or attempt to deliver in person any sealed bids.

Emailed/mailed/physically delivered bids/proposals/responses WILL NOT be accepted.

The Monroe County Purchasing Department hereby directs that bids be submitted via the Bonfire electronic bidding platform at https://monroecounty-fl.bonfirehub.com, no later than 3:00P.M. on August 25, 2026. There is no cost to the bidder to use the Bonfire platform.

Please do no t submit your confidential financial information as part of your proposal. There are separate uploads for each set of documents, including confidential financial information. All proposals will be made public on the platform after an intended decision or 30 days, whichever is earlier, unless the bids/proposals are rejected in accordance with F.S. 119.071. If your proposal document includes financial information, that information will not be considered confidential and will be available and viewable to the public in accordance with public records law.

The bid opening for this solicitation will be held virtually, via the internet, at 3:00 P.M., on Tuesday, August 25, 2026. You may call in by phone or internet using the following:

Join Zoom Meeting https://mcbocc.zoom.us/j/4509326156

Meeting ID: 4509326156 One tap mobile:

+16465189805,,4509326156# US (New York) +16699006833,,4509326156# US (San Jose)

Dial by your location:

+1 646 518 9805 US (New York) +1 669 900 6833 US (San Jose)

Publication Dates Keys Citizen: Thur., 07/30/2026 Keys Weekly: Thur., 07/30/2026 News Barometer: Fri., 07/31/2026

Table of Contents

INSTRUCTION TO PROPOSERS

1.01 INTRODUCTION DESCRIPTION

1.02 GENERAL TERMS DEFINITIONS

1.03 COPIES OF PROPOSAL DOCUMENTS

1.04 QUALIFICATIONS OF RESPONDENTS

1.05 REQUIRED COUNTY FORMS/DISQUALIFICATION OF RESPONDENTS

1.06 EXAMINATION OF CONTRACT DOCUMENTS

1.07 INTERPRETATIONS AND CLARIFICATIONS

1.08 GOVERNING LAWS, REGULATIONS, AND SPECIAL PROVISIONS

1.09 PREPARATION OF PROPOSALS

1.10 CONTENT OF SUBMISSION

1.11 SUBMISSION OF PROPOSALS

1.12 WITHDRAWAL OF PROPOSAL

1.13 MODIFICATION OF PROPOSALS

1.14 RIGHT TO CLAIM ERROR

1.15 RECEIPT AND OPENING OF PROPOSALS

1.16 DETERMINATION OF SUCCESSFUL RESPONDENT

1.17 AWARD OF CONTRACT/TIE RESPONSES/PROTEST PROCEDURE

1.18 EXECUTION OF AGREEMENT

1.19 CERTIFICATE OF INSURANCE

1.20 INDEMNIFICATION

1.21 SOVEREIGN IMMUNITY

PROPOSAL FORM

INSURANCE REQUIREMENTS AND FORMS

DRAFT AGREEMENT

EXHIBIT “A” SCOPE OF WORK

EXHIBIT "B" APPLICATION FOR PAYMENT FORM…………………………………………………… 91

EXHIBIT "C" DAVIS BACON WAGE DETERMINATION STATEMENT………………………………. 93

EXHIBIT "D" BYRD-ANTI LOBBYING CERTIFICATION…………………………………… 101

INSTRUCTION TO PROPOSERS

1.01 INTRODUCTION DESCRIPTION

It is the intent of the Monroe County Facilities Management Department to establish a contract for Appliance Repair Services, as and when required. The successful vendor(s) shall furnish all parts, labor, equipment, transportation and materials necessary to provide on-site appliance repair service. The contract will service and supply parts to all Monroe County properties/facilities at the request of the County Representative. Appliances include makes/models for residential, commercial and industrial grade use.

The County owns a variety of Appliances that may need repair throughout their life cycles.

This includes, but is not limited to: refrigerators, walk-in coolers, ice makers, ranges and ovens, dishwashers, washers and dryers. Responding vendors should be capable of providing service calls, repairs, preventative maintenance schedules, parts and replacements as needed for residential, commercial, and industrial grade appliances.

A NON-MANDATORY Pre-Proposal Conference will be held on Friday, August 7, 2026, at 1:30 p.m.., beginning at the Stock Island Detention Center, 5501 College Rd., Key West, FL 33040, and traveling to additional sites from there, if required. Although the meeting is not mandatory, it is highly recommended that all bidders be in attendance.

MILESTONE DATES

The Proposer is to note the following special milestone dates.

1. Proposal Documents Available 07/30/2026

2 Pre-Proposal Conference 08/07/2026

3. Last Day to Submit RFI’s 08/14/2026

4. Proposal Due Date 08/25/2026

5. BOCC Award Date (Anticipated) 10/21/2026

1.02 GENERAL TERMS DEFINITIONS

As used in this Request for Proposals (RFP), the following terms shall have the meanings set forth below:

The terms Bidder, Contractor, Proposer, and Respondent are synonymous, unless stated otherwise.

The terms Agreement, Contract and Contract Agreement are synonymous.

Addenda/Addendum: Any written or graphic instruments issued by the Owner, its agents, employees or consultants prior to the receipt of Proposals, which modify or interpret the Proposal Documents by additions, deletions, clarifications, or corrections.

Bidder: One who submits a response to a request for proposal (RFP). That person or entity duly authorized, upon award of a contract, to have a Contract with the County to provide the product and/or services set forth herein and incurring liability for the same.

Contract: The written contract or agreement resulting from this solicitation between the County and the awarded Respondent, including this RFP, and the awarded Respondent’s response along with any written addenda and other written documents, which are expressly incorporated by reference.

Contractor: One who submits a response to a Request for Proposal (RFP). That person or entity duly authorized, upon award of a contract, to have a Contract with the County to provide the product and/or services set forth herein and incurring liability for the same.

County: The word County refers to the County of Monroe, Florida.

County Representative: County staff member designated by the Facilities Management Director to act as the point of contact between the vendor and request for individual services.

Day: The word “day” means each calendar day or accumulation of calendar days.

Department: Unless otherwise noted, “Department” shall refer to the Facilities Management Department of Monroe County.

Owner: The word Owner is synonymous with “Monroe County” or “County”.

Person or Persons: An individual, firm, partnership, corporation, association, executor, administrator, trustee or other legal entity, whether singular or plural, masculine or feminine, as the context may require.

Proposal/Bid/Response: A complete and properly signed proposal to do the Work for the sums stated therein, including any Owner Options or Alternates stipulated therein, and submitted in accordance with the Proposal Documents and in response to a formal solicitation used to determine a contract award. In this Request for Proposals, the word “Bid” is used interchangeably for “Proposal” or “Response”.

Proposer: One who submits a response to a Request for Proposal (RFP). That person or entity duly authorized, upon award of a contract, to have a Contract with the County to provide the product and/or services set forth herein and incurring liability for the same.

Respondent: One who submits a response to a Request for Proposal (RFP). That person or entity duly authorized, upon award of a contract, to have a Contract with the County to provide the product and/or services set forth herein and incurring liability for the same.

Standard Hourly Rate of Service: Hourly amount charged for standard service calls. The amount shall include parts typically required for routine service or maintenance of appliances. This rate will include all tools, materials, and small replacement parts such as lugs, belts, cam rings, hoses, etc

Unit Price: Amount stated in the Proposal as a price per unit of measurement for materials or services as described in the Proposal Documents or in the proposed contract documents. Unit prices shall apply to change orders.

1.03 COPIES OF PROPOSAL DOCUMENTS

A. Only complete sets of Proposal Documents will be issued and shall be used in preparing proposals. The County does not assume any responsibility for errors or misinterpretations resulting from the use of incomplete sets. Neither the Owner nor the Facilities Management Department, nor their agents assume any responsibility for errors or misinterpretations resulting from the use of incomplete sets of Proposal Documents.

B. Complete sets of Proposal Documents may be obtained in the manner and at the location stated in the Notice of Requesting for Proposals.

C. Submitted Proposals MUST include an Insurance Agent’s Statement and a completed Insurance Checklist, and all forms and requirements as called for in the Request for Proposals. Failure to include all necessary forms and licenses may result in a non-responsive proposal.

1.04 QUALIFICATIONS OF RESPONDENTS (TO BE SUBMITTED WITH PROPOSAL)

A. Each proposal must contain evidence of the Respondent’s qualifications to inspect, test, maintain, and service appliances in a business environment. Key personnel and their certifications or licensing shall be provided with the proposal as requested on Tab 3.

1.05 REQUIRED COUNTY FORMS/DISQUALIFICATION OF RESPONDENTS

A. COUNTY FORMS AFFIDAVIT

1. PUBLIC ENTITY CRIME: All requests for competitive solicitation any contract document shall contain a statement which reads as follows (Section 287.133, Florida Statutes): “A person or affiliate who has been placed on the convicted vendor list following a conviction for a public entity crime may not submit a bid, proposal, or reply on a contract to provide any goods or services to a public entity;

may not submit a bid, proposal, or reply on a contract with a public entity for the construction or repair of a public building or public work; may not submit bids, proposals, or replies on agreements of real property to public entity; may not be awarded or perform work as a contractor, supplier, subcontractor, or consultant under a contract with any public entity; and may not transact business with any public entity in excess of the threshold amount provided in Section 287.017, Florida Statutes for CATEGORY TWO for a period of thirty-six (36) months following the date of being placed on the convicted vendor list. Category Two: $35,000.00.

2 EMPLOYMENT OR RETENTION OF CURRENT OR FORMER COUNTY OFFICERS

OR EMPLOYEES: The Contractor warrants that it has not employed, retained or otherwise had act on its behalf any former County officer or employee in violation of Section 2-149, Monroe County Code of Ordinances or any County officer or employee in violation of Section 2-150, Monroe County Code of Ordinances. For breach or violation of this provision the County may, in its discretion, terminate this contract without liability and may also, in its discretion, deduct from the contract or purchase price, or otherwise recover the full amount of any fee, commission, percentage, gift, or consideration paid to the former County officer or employee pursuant to Subsection 2-152(b), Monroe County Code of Ordinances.

3. DRUG-FREE WORKPLACE: Any person submitting a bid or proposal in response to this invitation must execute the enclosed COUNTY FORMS AFFIDAVIT and submit it with his/her bid or proposal. Failure to complete this form in every detail and submit it with your bid or proposal may result in immediate disqualification of your bid or proposal.

4. VENDOR CERTIFICATION REGARDING SCRUTINIZED COMPANIES

LIST: Pursuant to Section 287.135, Florida Statutes, this certification is required.

5. NON-COLLUSION: Any person submitting a bid or proposal in response to this invitation must execute the enclosed Affidavit. If it is discovered that collusion exists among the respondents, the bid or proposals of all participants in such collusion shall be rejected, and no participants in such collusion will be considered in future bids for the same work.

6. FOREIGN COUNTIES OF CONCERN: Section 287.017, Florida Statutes states a governmental entity may not accept a bid on, a proposal for, or a reply to, or enter into, a contract with an entity which would grant the entity access to an individual’s personal identifying information unless the entity provides the governmental entity with an affidavit signed by an officer or representative of the entity under penalty of perjury attesting that the entity does not meet any of the criteria in Subsection 287.017(2)(a)-(c), Florida Statutes.

7. COMMON CARRIER (if applicable): In accordance with Section 908.111, Florida

Statutes, a contract between a governmental entity and a common carrier or contracted carrier, must include an attestation by the common carrier or contracted carrier that the common carrier or contracted carrier is not willfully providing and will not willfully provide any service during the contract term in furtherance of transporting a person into this state knowing that the person is an unauthorized alien, except to facilitate the detention, removal, or departure of the person from this state or the United States. A governmental entity is deemed to be in compliance with this requirement upon receipt of the common carrier’s or contracted carrier’s attestation.

B. AFFIDAVIT ATTESTING TO NONCOERCIVE CONDUCT FOR LABOR

OR SERVICES: A nongovernmental entity executing, renewing, or extending a contract with a government entity must provide an affidavit under penalty of perjury attesting that the Contractor does not use coercion for labor or services in accordance with Section 787.06, Florida Statutes.

C. INSURANCE AND INDEMNIFICATION FORMS

1.06 EXAMINATION OF CONTRACT DOCUMENTS

A. Each Respondent shall carefully examine the contract documents and inform themselves thoroughly regarding any and all conditions and requirements.

Ignorance on the part of the Respondent will in no way relieve the Respondent of the obligations and responsibilities assumed under the Agreement.

B. Should a Respondent find discrepancies or ambiguities in, or omissions from, the proposal documents, or should the organization be in doubt as to their meaning, the organization shall at once notify the County in writing by email to Facilities Contracts at Fac-CM@monroecounty-fl.gov.

C. The submission of a Proposal will constitute a representation by the Proposer that he/she/it has complied with every requirement of Section 1.06 and that the Proposal Documents are sufficient in scope and detail to indicate and convey an understanding of all terms and conditions for performance of the work.

1.07 INTERPRETATIONS AND CLARIFICATIONS

No oral interpretations will be made to any Respondent as to the meaning of the contract documents. Any inquiry or request for interpretation received in writing ten (10) or more business days prior to the date fixed for opening of responses will be given consideration.

Inquiries should be emailed to Facilities Contracts at Fac-CM@monroecounty-fl.gov. All such changes or interpretations will be made in writing in the form of an Addendum and, if issued, will be furnished to all known prospective Respondents prior to the established Response opening date on the website at https://monroecounty-fl.bonfirehub.com OR www.monroecounty-fl.gov/BonfireBids Interpretations, corrections, or changes of the Proposal Documents made in any other manner will not be binding, and Proposers shall not rely upon such interpretations, corrections, and changes. Oral and other interpretations or clarifications will be without legal effect.

Each Respondent shall acknowledge receipt of such Addenda in their Response. In case any Respondent fails to acknowledge receipt of such Addenda or Addendum, the Respondent’s response will nevertheless be construed as though it had been received and acknowledged, and the submission of the Respondent’s Proposal will constitute acknowledgment of the receipt of same. All Addenda are a part of the contract documents, and each Respondent will be bound by such Addenda, whether or not received by the Respondent. It is the responsibility of each Respondent to verify that it has received all Addenda issued before responses are opened.

No Addenda will be issued later than five (5) business days prior to the date for receipt of Proposals except for an Addendum withdrawing the Request for Proposals or one which includes postponement of the date for receipt of Proposals.

1.08 GOVERNING LAWS, REGULATIONS, AND SPECIAL PROVISIONS

A. The Respondent is required to be familiar with and shall be responsible for complying with all federal, state, and local laws, ordinances, rules, and regulations that in any manner affect the scope of this RFP and/or any work associated with these documents. Knowledge of occupational license requirements and obtaining such licenses for Monroe County, State of Florida, and/or municipalities within Monroe County, including the City of Key West, City of Marathon and Village of Islamorada, if required, are the responsibility of the Bidder/Respondent.

B. The Respondent shall be required to obtain a Monroe County Local Business Tax

License before the contract is awarded.

C. All licenses required in order to perform the Scope of Work in the specified location, shall be procured and maintained by the Contractor and his/her subcontractors. The Contractor’s license shall accompany the proposal. The Contractor shall submit copies to the Facilities Maintenance Department prior to issuance of a Notice to Proceed if not previously provided.

D. The Contractor shall not store materials, tools, or debris on the premises without written permission. The Contractor shall take all means necessary to contain dust and debris as an integral part of the work. The Contractor shall provide a suitable storage container and be responsible for disposal off-site of all debris and trash.

E. The Contractor needs to be aware of the facilities, its vendors, and staff with unusual schedules and plan accordingly. Coordination of each day’s work with the County staff contact shall be done in advance. All spaces, interior and exterior, shall be cleaned and returned to normal each workday.

F. All application, material handling, and associated equipment shall conform to and be operated in conformance with Occupational Safety and Health Administration (“OSHA”) safety requirements.

G. The Contractor shall use every available precaution to provide for the safety of the property owner, visitors to the site, and all connected with the work under the Contract.

H. The Contractor shall:

1. Comply with all Federal, State, Local, and Owner Fire and Life Safety requirements.

2. Advise the Owner whenever work is expected to be hazardous to the Owner’s employees and/or operations.

1.09 PREPARATION OF PROPOSALS

A. Signature of the Respondent: The Respondent must sign the Proposal forms in the space provided for the signature. If the Respondent is an individual, the words “doing business as ____________”, or “Sole Owner” must appear beneath such signature. In the case of a partnership, the signature of at least one (1) of the partners must follow the firm name and the words “Member of the Firm” should be written beneath such signature. If the Respondent is a corporation, the title of the officer signing the proposal on behalf of the corporation must be stated along with the Corporation Seal Stamp and evidence of his/her authority to sign the proposal must be submitted. The Respondent shall state in the proposal the name and address of each person interested therein.

B. The Respondent is solely responsible for all costs of preparing and submitting the response, regardless of whether a contract award is made by the County. This RFP does not constitute an offer for employment or contract for services.

1.10 CONTENT OF SUBMISSION

The Proposal submitted in response to this RFP shall be submitted on Bonfire in 8-1/2” x 11” letter size form; shall be clear and concise and provide the information requested herein.

The Proposal shall be organized and tabbed. Statements submitted without the required information will not be considered. Proposals shall be organized as indicated below. The Respondent should not withhold any information from the written response in anticipation of presenting the information orally or in a demonstration. Each Respondent must submit adequate documentation to certify the Respondent’s compliance with the County’s requirements. The Respondent should focus specifically on the information requested.

The following information, at a minimum, shall be included in the Submittal:

A. COVER PAGE

A cover page that states “PROPOSAL FOR APPLIANCE REPAIR SERVICE COUNTYWIDE, MONROE COUNTY, FLORIDA”. The cover page should contain Respondent’s name, address, telephone number, and the name of the Respondent’s contact person and their e-mail address.

B. TABBED SECTIONS

Tab 1. Proposed Costs of Services (40_points, maximum)

This section shall include all options requested as delineated on the Proposal Form.

Hourly Rates will include all tools, materials and small replacement parts such as lugs, belts, cam rings, hoses, etc.

Tab 2. The Respondent’s Staff Qualifications and Prior Experience in Monroe County (including references) (60 points, maximum)

Each Respondent shall submit with the Proposal the required evidence of the Respondent’s qualifications and experience including, but not limited to, any current or prior relevant experience working with, for, or on behalf of, the County. The Respondent should also include work for other governmental or non-governmental entities and references from staff of those organizations; descriptions of current or past contracts providing services similar to those called for in this RFP. Timely and accurate reporting and invoicing will also be considered.

In accordance with Monroe County Code of Ordinances, Section 2-347, in order to determine whether persons or entities submitting responses to competitive solicitations are responsible, all responses to competitive solicitations for contracts must contain the following information:

1. A list of the entity’s shareholders with five (5) percent or more of the stock or, if a general partnership, a list of the general partners; or, if a limited liability company, a list of its members; or if a solely owned proprietorship, the name(s) of owners. A copy of documentation demonstrating that the entity is a legally viable entity shall be attached;

2. A list of the officers and directors of the entity;

3. The number of years the person or entity has been operating and, if different, the number of years it has been providing the goods or services called for in the RFP specifications;

4. The number of years the entity has operated under its present name and any prior names;

5. Customer references (minimum of three) including name, current address, current telephone number, date of initiation and completion of contract, and summary of goods or services provided and area served;

6. Credit references (minimum of three) including name, current address, and current telephone number; and

7. Relevant Experience: The Proposer/Respondent shall provide a project history of the firm or organization demonstrating its experience similar to that requested.

Litigation: Answers to the following questions regarding claims and suits:

a. Has the person, principals, entity, or any entity previously owned, operated or directed by any of its officers, major shareholders or directors, ever failed to complete work or provide the goods for which it has contracted? If yes, provide details.

YES NO

b. Are there any judgments, claims, arbitration proceeding or suits pending or outstanding against the person, principal of the entity, or entity, or any entity previously owned, operated or directed by any of its officers, directors, or general partners? If yes, provide details.

c. Has the person, principal of the entity, entity, or any entity previously owned, operated or directed by any of its officers, major shareholders or directors, within the last five (5) years, been a party to any lawsuit, arbitration, or mediation with regard to a contract for services, goods or construction services similar to those requested in the specifications with private or public entities? If yes, provide details.

d. Has the person, principal of the entity, or any entity previously owned, operated or directed by any of its officers, owners, partners, major shareholders or directors, ever initiated litigation against Monroe County or been sued by Monroe County in connection with a contract to provide services, goods or construction services? If yes, provide details.

e. Whether, within the last five (5) years, the owner, an officer, general partner, principal, controlling shareholder or major creditor of the person or entity was an officer, director, general partner, principal, controlling shareholder, or major creditor of any other entity that failed to perform services or furnish goods similar to those sought in the request for competitive solicitation.

The department requesting competitive solicitations and the county attorney reviewing the competitive solicitations must make sure that all bid solicitations request the information required by Tab 3. The department requesting the competitive solicitations must evaluate the information received and then prepare a recommendation to the Board of County Commissioners as to whether the lowest bidder or the highest ranked proposer is responsible in the view of the information received. In evaluating the information received, the requesting department is directed to give particular consideration in preparing their recommendation to the bidder's/proposer's responses to Subsections 2-347(h)(5)(a)-(i), Monroe County Code of Ordinances. If the department or county attorney has a reasonable belief that any information furnished by a bidder/proposer is false, misleading or omits relevant facts, the department is directed to investigate any lawfully available information resource in order to be able to adequately advise the Board as to whether a bidder/proposer is responsible. If ,after the responses to competitive solicitations are received, it is discovered that a bidder/proposer misrepresented or omitted information required in Tab 3, then the bid/proposal may be disqualified. If the misrepresentation or omission is discovered after the contract is awarded, the Board of County Commissioners may, in its discretion, terminate the contract with no liability to the County other than to pay the contract price or unit price for work that is satisfactorily completed and useful to the County up to the date of the meeting of the Board of County Commissioners terminating the contract.

Tab 3. County Forms and Licenses (No Points)

The Respondent shall complete and execute the forms specified below and found at the designated pages in this RFP and shall include them in the appropriate tabbed section.

Failure to provide executed documents may result in the Respondent being determined to be not fully responsive to the RFP:

Proposal Form County Forms Affidavit Local Preference Form Proposer’s Insurance and Indemnification Statement Insurance Agent’s Statement Respondent’s Business Tax Receipt and License(s)

The Respondent shall produce evidence of proper licensing to perform the services described herein. Copies of all professional and occupational licenses shall be included in this section. Proof of payment of any required business tax receipts (previously occupational license), including Monroe County, is required to be provided to the County within fifteen (15) days of award of the contract.

Respondent shall upload, by separate upload from all other documents including the proposal, the following:

(1) Financial statements for the prior three (3) years for the responding entity or for any entity that is a subsidiary to the responding entity.

(2) Any financial information requested by the County department involved in the competitive solicitation, related to the financial qualifications, technical competence, the ability to satisfactorily perform within the contract time constraints, or other information the department deems necessary to enable the department and Board of County Commissioners to determine if the Respondent is responsible.

Any financial statement that an agency requires a prospective bidder to submit in order to prequalify for bidding or for responding to a bid for a road or any other public works project is exempt from Subsection 119.07(1), Florida Statutes and Subsection 24(a), Article I of the State Constitution.

Please do not submit your confidential financial information as part of your proposal upload. There are separate uploads for each set of documents, including confidential financial information. Any information the Proposer includes in the proposal packet, which is not marked as “Confidential”, and is uploaded incorrectly, may be disclosed in any public records request and will not be treated as “Confidential.” All proposals, including financial information unless exempt, will be made public on the platform after an intended decision or 30 days, whichever is earlier, unless the bids/proposals are rejected in accordance with Subsection 119.071(1)(b)(3), Florida Statutes.

1.11 SUBMISSION OF PROPOSALS

A. Interested firms or individuals shall submit one (1) electronic copy of the Proposal(s), tabbed, and indexed in Adobe Acrobat file (.PDF) format.

B. The Monroe County Purchasing Department hereby directs bids be submitted via the Bonfire electronic bidding platform at https://monroecounty-fl.bonfirehub.com, no later than 3:00 P.M. on, August 25, 2026. There is no cost to the bidder to use the Bonfire platform. Bidders must register for a free account at https://monroecounty-fl.bonfirehub.com, which is required when preparing a submission. Documents may be uploaded at any time during the open period. The official time used for receipt of proposals/modifications is the time stamp within the Bonfire portal. Bidders must take necessary steps to submit their proposals in advance.

In the event of a discrepancy between the bid amount on the Proposal Form and the bid amount entered into Bonfire, the bid amount listed in the proposal documents is the amount that will be utilized by staff when considering the bid proposal. The County reserves the right to waive any proposal/bid irregularity.

The bid opening for this solicitation will be held virtually, via the internet, 3:00 P.M. on, August 25, 2026. You may call in by phone or internet using the following:

Join Zoom Meeting https://mcbocc.zoom.us/j/4509326156

Meeting ID: 450 932 6156

One tap mobile +16465189805,,4509326156# US (New York) +16699006833,,4509326156# US (San Jose)

Dial by your location +1 646 518 9805 US (New York) +1 669 900 6833 US (San Jose)

C. Each respondent shall submit with his/her proposal the required evidence of his/her qualifications and experience, as outlined in Section 1.04.

D. Proposals shall be submitted to Monroe County at https://monroecounty-fl.bonfirehub.com not later than the time and date for receipt of Proposals indicated in the Notice of Request for Competitive Solicitations, or any extension thereof made by Addendum. Please allow sufficient time to complete the forms and upload of all proposal documents. Proposers should not wait until the last minute to submit the proposal documents. The deadline for submitting information and documents will end at the closing time indicated in the solicitation.

All information and documents must be fully entered, uploaded, and accepted by Bonfire before the closing time or Bonfire will stop the process and the response will be considered late and will not be accepted. Proposals received after the time and date for receipt of Proposals will not be considered.

E. Monroe County Purchasing Department receives bids via the Bonfire electronic bidding platform. Please do not email, mail or attempt to deliver in person any sealed bids. Emailed/mailed/physically delivered bids/proposals/responses WILL NOT be accepted.

F. Oral, telephonic, telegraphic, and faxed Proposals are invalid and will not receive consideration.

G. Please do not submit your confidential financial information as part of your proposal upload. There are separate uploads for each set of documents, including confidential financial information. If your proposal document includes financial information, that information will not be considered confidential and will be available and viewable to the public in accordance with public records law.

Notwithstanding same, all proposals, including financial information unless exempt, will be made public on the platform after an intended decision or 30 days, whichever is earlier, unless the bids/proposals are rejected in accordance with Subsection 119.071(1)(b)(3), Florida Statutes.

H. The Proposer assumes full responsibility for timely delivery at the location designated for receipt of Proposals.

I. All submissions must remain valid for a period of ninety (90) days from the date of the deadline for submission stated above. The Board will automatically reject the response of any person or affiliate who appears on the convicted vendor list prepared by the Department of Management Services, State of Florida, under Subsection 287.133(3)(d), Florida Statutes.

J. Monroe County declares that all or portions of the documents and work papers and other forms of deliverables pursuant to this request shall be subject to reuse by the County.

K. Submission of a proposal will be considered evidence that the Proposer has familiarized itself with the nature and extent of the services requested, and the equipment, materials, and labor required.

L. The Contractor/Respondent is solely responsible for all costs of preparing and submitting the response, regardless of whether a contract award is made by the County. This RFP does not constitute an offer of employment or contract for services.

1.12 WITHDRAWAL OF PROPOSAL

Any proposal may be withdrawn on Bonfire prior to the time and date designated for the receipt of Proposals. Withdrawn Proposals may be resubmitted on Bonfire up to the time designated for the receipt of Proposals provided that the upload is fully in conformance with these Instructions to Proposers. All proposals received must remain valid for a period of ninety (90) days after the date designated for receipt of Proposals unless withdrawn pursuant to this section. The County may, at its sole discretion, release any Proposal before the ninety (90) day period has elapsed.

A Proposal may not be modified, withdrawn, or cancelled by the Proposer during the stipulated time period following the time and date designated for the receipt of Proposals, except as provided in Section 1.14, Right to Claim Error in Proposal, and each Proposer so agrees in submitting its Proposal.

1.13 MODIFICATION OF PROPOSALS

Written proposal modifications will be accepted from Respondents prior to the time and date designated for receipt of Proposals, by removing the existing proposal from Bonfire and uploading a new, complete proposal. The new submission shall comply with requirements for the original proposal.

Conditional, altered, or qualified proposals will be rejected. Proposers are to comply with the instructions on the proposal forms and not make any changes thereto.

1.14 RIGHT TO CLAIM ERROR

Each Proposer's original work papers, documents, and materials used in preparation of the proposal shall be enclosed in an envelope and marked clearly as to contents, must be received by Monroe County Purchasing Department no later than twenty-four (24) hours after the time and date for receipt of Proposals, or any extension thereof made by Addendum. Additionally, Proposers shall submit by email copies of their original work papers, documents, and materials used in preparation of the proposal to Monroe County Purchasing Department no later than twenty-four (24) hours after the time and date for receipt of Proposals, or any extension thereof made by Addendum. The contents of the email shall be clearly marked in the subject line of the email. Proposers who fail to submit their original work papers, documents, and materials used in the preparation of the proposal, as provided herein, waive all rights to claim error in the Proposal.

1.15 RECEIPT AND OPENING OF PROPOSALS

Proposals shall be received in the manner provided in Section 1.11. No responsibility will be attached to anyone for the premature opening of a proposal.

The bid opening for this solicitation will be held virtually via the internet, at 3:00 P.M., on June 17, 2026. The public may attend either by phone or internet as specified in the Notice of Request for Competitive Solicitations.

Any Proposal not received on Bonfire on or before the deadline for receipt of proposals designated in the Notice of Request for Competitive Solicitations will not be considered.

1.16 DETERMINATION OF SUCCESSFUL RESPONDENT

Following the receipt of the Proposals, the Selection Committee will meet in a publicly noticed meeting and evaluate the responses based on the criteria and point total below. The County reserves the right to reject any and all Proposals, or any part of a Proposal. The County reserves the right to waive informalities, technical errors, variations, and irregularities in any or all Proposals that do not render the Proposal non-conforming, to re-advertise for Proposals, to separately accept or reject any item or items and/or to award and/or negotiate a contract as may be deemed best for the interests of the County. Proposals which contain modifications or are incomplete, conditional, obscure, or which contain additions not requested or irregularities of any kind, or which do not comply in every respect with the Instruction to Respondents, and the proposal documents may be rejected at the option of the County. The County may contact a Respondent to request clarification of an ambiguity in the Respondent’s Proposal.

Each TAB section will be given points used to score and evaluate firms and individuals. The point structure is as follows:

CRITERIA MAXIMUM POINTS

TAB 1 40

TAB 2 60

TAB 3 0

TOTAL 100

1.17 AWARD OF CONTRACT/TIE RESPONSES/PROTEST PROCEDURE

A. The County reserves the right to reject any or all proposals, or any part of any proposal, to waive any informality in any proposal, or to re-advertise for all or part of the services contemplated. If proposals are found to be acceptable by the County and the Agreement is to be awarded, the County will issue the Notice of Award to the successful Proposer within ninety (90) days after the date of receipt of proposals. This written notice will be given to the selected Respondent of the acceptance of their proposal and of the award of the Agreement to them, subject to the approval of the Monroe County Board of County Commissioners.

B. The County reserves the right to request any additional information related to the financial qualifications, technical competence, the ability to satisfactorily perform within the contract time constraints, or other information staff deems necessary to enable staff and/or Board of County Commissioners to determine if the person responding is responsible. The County reserves the right to reject the Proposal of any Proposer who does not pass any such evaluation to its satisfaction.

C. If the award of the Contract is annulled, the County may award the Agreement to another Respondent, or this solicitation may be re-advertised, or may be awarded to other qualified personnel as the County decides.

D. The Contract will be awarded to the highest ranked responsive conforming

Respondent complying with the applicable conditions of the proposal documents and deemed to provide the services which are in the best interests of the County, and with consideration to local businesses, if applicable.

E. The County also reserves the right to reject the proposal of a Respondent who has previously failed to perform properly.

F. The proposals will be evaluated and ranked by a Selection Committee of not less than three (3) members. The proposals will be ranked (in no particular order) based on the parameters listed in this RFP. The most responsive (highest ranked) proposal(s), along with the recommendation of the Selection Committee, and County Administrator and/or her designee, will be presented to the Board of County Commissioners of Monroe County, Florida, for final awarding or otherwise.

G. Tie Responses: In the event the same competitive solicitation amounts are received from two (2) or more Respondents who are considered by the BOCC to be equally qualified and responsive or when two or more Respondents are equal in rank and score, and only one (1) of the Respondents has a principal place of business in Monroe County, Florida, the award shall be to the Respondent who has a principal place of business located in Monroe County, Florida, except where prohibited by state or federally funded contracts. Otherwise, the tie will be resolved by draw from an opaque container.

H. Protest Procedure: Any Respondent/Proposer who claims to be adversely affected by the decision or intended decision to award a contract shall submit in writing a notice of protest which must be received by the County Attorney’s Office within seventy-two (72) hours or three (3) business days, whichever is less, after the posting of the Notice of Decision or Intended Decision on the electronic bidding platform or posting of the Notice of Decision or Intended Decision on the Monroe County Board of County Commissioners’ agenda, whichever occurs first.

Additionally, a formal written protest must be submitted in writing and must be received by the County Attorney’s Office seventy-two (72) hours or three (3) business days prior to the Board of County Commissioner’s meeting date in which the award of contract by the Board of County Commissioners will be heard. The only opportunity to address protest claims is before the BOCC at the designated public meeting in which the agenda item awarding the contract is heard. In accordance with the Rules of Debate as set forth in the Monroe County Board of County Commissioners Administrative Procedures, the Bidder/Respondent/Proposer that filed the protest is responsible for providing the County Clerk with his/her name and residence prior to the agenda item to award the contract being called in order to preserve their opportunity to be heard on this matter. An individual has three (3) minutes to address the Commission and a person representing an organization has five (5) minutes to address the Commission. The BOCC decision to award the contract is final and at their sole discretion. Failure to timely protest within the times prescribed herein shall constitute a waiver of the ability to protest the award of the contract, unless it is determined that it is in the best interest of the County to do so. The filing of a protest shall not stop the solicitation, negotiations, or contract award process, unless it is determined it is in the best interest of the County to do so.

1.18 EXECUTION OF AGREEMENT

The Respondent to whom a Contract is awarded shall be provided and will be required to return to the County one (1) executed original of the prescribed Contract, upon consent and approval of the County Attorney, together with the required Certificates of Insurance, and proof of any required licenses not previously provided, within fifteen (15) days from the date of notice of acceptance of the Respondent’s proposal. A Notice to Proceed will be issued to the Contractor after approval of the contract by the BOCC and upon satisfactory compliance with these provisions. In no event shall failure of the Respondent/Contractor to provide satisfactory Insurance Certificates within the stipulated time be cause for an extension of the contract time. The County will return one (1) fully executed copy of the Contract Agreement to the Contractor with all other Contract Documents attached upon receipt from the Owner.

1.19 CERTIFICATE OF INSURANCE

A. The Respondent/Contractor will be responsible for obtaining and maintaining all necessary insurance coverages listed in this RFP and within the Draft Agreement prior to commencing operation.

Certificates of Insurance must be provided to Monroe County within fifteen (15) days after award of proposal, with Monroe County BOCC listed as additionally insured on all policies, except Workers Compensation. If the proper insurance forms are not received within fifteen (15) days, the contract may be awarded to the next selected respondent.

B. All forms of insurance required shall be from insurers acceptable to the County.

Policies shall be written by companies licensed to do business in the State of Florida and which have an agent for service of process in the State of Florida. Companies shall have an A.M. Best Rating of A: VII or better. The required insurance shall be maintained at all times while Respondent/Contractor is providing service to the County.

All insurance policies must specify that they are not subject to cancellation, non-renewal, material change, or reduction in coverage unless a minimum of thirty (30) days’ prior notification is given to the County by the insurer.

1.20 INDEMNIFICATION

The Respondent/Contractor to whom a contract is awarded shall defend, indemnify, and hold harmless the County as outlined below:

The Contractor covenants and agrees to defend, indemnify and hold harmless the Monroe County Board of County Commissioners, and its elected and appointed officers, officials, agents, servants, and employees from any and all claims, demands, or causes of action for negligence, bodily injury (including death), personal injury, and property damage (including property owned by Monroe County) and any other losses, damages, costs, penalties, and expenses (including attorney’s fees) which arise out of, in connection with, or by reason of the Contractor utilizing the property governed by this Contract Agreement. The extent of liability is in no way limited to, reduced, or lessened by the insurance requirements contained elsewhere within this Agreement.

1.21 SOVEREIGN IMMUNITY

Notwithstanding the provisions of Section 768.28, Florida Statues, nothing herein nor the acquisition of any commercial liability insurance coverage, self-insurance coverage, or local government insurance pool coverage shall be deemed a waiver of immunity by the County.

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PROPOSAL FORM

BID TO: MONROE COUNTY BOARD OF COUNTY COMMISSIONERS

C/O PURCHASING DEPARTMENT

GATO BUILDING ROOM 2-213

1100 SIMONTON STREET, KEY WEST, FLORIDA 33040

PROPOSAL FROM: ______________________________________

The undersigned, having carefully examined the work, specifications, RFP documents, and addenda thereto, and other Contract Documents for the services of:

COUNTYWIDE APPLIANCE REPAIR SERVICE

MONROE COUNTY, FLORIDA

and having become familiar with all local conditions including labor affecting the cost thereof, and having familiarized himself/herself with material availability, Federal, State, and Local laws, ordinances, rules and regulations affecting performance of the work, does hereby propose to furnish services, labor, mechanics, tools, material, equipment, transportation services, and all incidentals necessary to perform and complete said work in a workman-like manner, in conformance with specifications, and other contract documents including addenda issued thereto.

The undersigned further certifies that he/she/it has been given the opportunity to personally inspect the actual location(s) of where the services will be performed and that he/she/it understands the conditions under which the services are to be performed. The successful proposer shall assume the risk of any and all costs and delays arising from the existence of any condition which could be reasonably anticipated by reference to documentary information provided and made available, and from any inspection and examination of the site(s).

CONTRACT SUM AMOUNTS:

A) Standard (Normal) working hours of 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding holidays:

Line Item

Description Quantity Unit of Measure

Unit Cost

1 Standard Service Call Hourly Rate 1 Hour

Non-Standard Service Call Hourly Rate(Weekend/Afterhours)

1 Hour

Parts (Discount off Manufacturer's Suggested Retail Price (MSRP))

There shall be no additional charges submitted to the County for travel, mileage, meals, or lodging. The Contractor shall factor these expenses into its proposed hourly rates. The Contractor shall submit itemized invoices in writing. For invoicing purposes, the hours shall be calculated in fifteen (15) minute increments.

I acknowledge receipt of Addenda No.(s)

No.____Dated__________________

No.____Dated__________________

The Proposer, states by his/her check mark in the blank beside the form and by his/her signature that he/she has provided the following requirements:

1. Proposal Form

3. County Forms Affidavit

4. Non-Collusion Affidavit

5. Lobbying and Conflict of Interest Clause

6. Drug-Free Workplace Form

7. Local Preference Form and requirements (if…

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