2-RFI Questionnaire FMS SaaS.xlsx

XLSX spreadsheet 19 KB Posted

Attached to
Fleet Management SaaS (FMS)
Solicitation number
25-2-16100
Issued by
Madison County, Illinois

About this file

The file is a Request for Information (RFI) Questionnaire for Fleet Management Software (FMS) issued by the Agency for Community Transit (ACT) in Illinois, seeking a comprehensive SaaS-based fleet and facilities maintenance system. The RFI aims to gather vendor insights on detailed requirements across multiple functional categories including facilities maintenance, fleet maintenance, IT/hosting, training and transition, and project management. The document outlines specific capability requirements for each category, requesting vendors to demonstrate their system's capabilities through examples, screenshots, reports, and integration proofs.

The RFI focuses on a comprehensive system evaluation without soliciting pricing information, explicitly stating that submissions including cost details will be disregarded. Key system requirements include web-based work order and inspection support, integration capabilities with payroll and fuel systems, asset tracking, dashboards, budgeting modules, preventive maintenance scheduling, telematics integration, warranty tracking, parts inventory management, and robust reporting features. The system must support a minimum of 30 users, provide a sandbox environment, offer train-the-trainer programs, and include a data migration strategy for 20+ years of historical data. Additionally, the RFI specifies technical requirements such as SaaS-hosted environment, API integration capabilities, single sign-on, 24-hour support, and a minimum 3-year warranty and maintenance agreement.

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1-RFI Request FMS SaaS.pdf PDF

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Text version

Sheet1

CategoryCapability RequirementMeets / Does Not Meet / PotentiallyNotes (Vendor Response)Proof Required (Examples, Screenshots, References)
Facilities MaintenanceWeb-based work orders and inspections support offline mode & syncProvide example of work orders & offline sync process or client use case
Facilities MaintenanceIntegration with ACT payroll/time clock (UKG Ready)Provide details of existing UKG Ready integration
Facilities MaintenanceAsset tracking by facility (fixtures, plumbing, lighting, equipment)Provide sample asset report with facility-level detail
Facilities MaintenanceDashboards, notifications, and work order priority managementProvide redacted screenshot of dashboard
Facilities MaintenanceBudgeting modules for facilitiesProvide example budget report
Facilities MaintenanceCapital budget investment planningProvide example capital planning report
Fleet MaintenancePreventive maintenance scheduling & forecasting (multi-tier PM intervals)Provide PM forecasting report sample
Fleet MaintenanceDaily automated coming-due and/or overdue PM reporting and the ability to set the coming-due threshold.Provide example daily overdue report
Fleet MaintenanceIntegration with Fleetwatch fuel system (API-based, not manual import)List current clients with live Fleetwatch integration
Fleet MaintenancePotential integration with Geotab telematicsProvide current or planned Geotab integrations
Fleet MaintenanceTire management including leased tire contractsProvide example tire lease report
Fleet MaintenanceWarranty module for vehicles, facilities, and equipmentProvide sample warranty claim workflow
Fleet MaintenanceEV support (charging, battery health, cost-per-mile tracking)Provide example EV client implementation
Fleet MaintenanceSubrogation/invoicing module for 3rd partiesProvide sample invoice
Fleet MaintenanceParts inventory with barcoding, vendor mgmt, PO trackingProvide redacted PO workflow sample
Fleet MaintenanceUnit/equipment detail tracking (serials, aftermarket parts, GL coding, status, assignments)Provide example unit detail tracking report
Fleet MaintenanceGL coding for assets, locations, and business unitsProvide sample GL-coded report
Fleet MaintenanceTimestamped and lockable job notes in work orders by userProvide screenshot/example of job notes function
Fleet MaintenanceCustomizable reporting without the need to have vendor interactionsProvide example of ad-hoc reporting interface
IT/HostingSaaS-hosted, vendor-managed environmentDescribe uptime SLA and hosting model
IT/HostingAPI integration capabilitiesList live client integrations with NetSuite or payroll systems
IT/HostingSingle sign-on across modules and all modules to be available via a single access point.Provide details of SSO supported protocols
IT/Hosting24-hour support for non-critical, 1-hour for critical failuresProvide SLA document and historical response times
IT/HostingFinancial period closings with restricted re-openingProvide example of financial period closing process
Training & TransitionTrain-the-trainer program across shiftsProvide sample training plan
Training & TransitionSandbox environment for staff trainingProvide screenshot/example of sandbox
Training & TransitionMigration of 20+ years of Transman data (Current Active Fleet, inventory and users)Describe data migration methodology and client example
Training & TransitionTraining documentation, manuals, videosProvide sample materials
Training & TransitionMinimum 30 users, barcode scanners/printers with sparesConfirm deliverables included
Training & TransitionWarranty coverage minimum 3 years (hardware/software)Provide warranty documentation
Training & TransitionOngoing support and maintenance agreement (3 years included)Provide support agreement example
Project Management & TestingDedicated Project Manager & project planProvide example PM plan or timeline
Project Management & TestingIntegration & stress testing planProvide test plan outline
Project Management & TestingSystem Acceptance Testing documented and approvedProvide SAT acceptance criteria example

File details come from the government source that posted it. Updated .