IVANTI CSM RENEWAL - PRORATED

This file appears to be an appendix document related to an Ivanti Customer Service Management (CSM) software renewal for the State of California. The document serves as a supporting exhibit for a prorated renewal contract for Ivanti CSM services. The specific details regarding product specifications, service requirements, implementation timelines, response deadlines, and contract term duration are contained within this appendix, which functions as technical or administrative reference material for the procurement process.

The appendix provides detailed information necessary for evaluating the renewal proposal, including pricing structures, licensing terms, and any modifications to the original service agreement. As a renewal contract with proration, this document likely addresses the adjustment of costs based on the renewal period and any changes to the scope of services from the incumbent vendor. The California state agency involved in this procurement is utilizing this appendix to establish clear expectations and technical requirements for continuing Ivanti CSM support services.