2.2.1. RFQ ATTACHMENT 1 PWS.pdf

PERFORMANCE WORK STATEMENT

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PERFORMANCE WORK STATEMENT (PWS)

FOR

UNITED STATES COAST GUARD (CG-AIR-E)

AIRCRAFT COLORS AND COATING APPLICATION TRAINING

1.0 GENERAL

1.1 BACKGROUND

The Office of Aeronautical Engineering, Commandant (CG-AIR-E) at United States Coast Guard (USCG)Headquarters, has the primary responsibility for the management element of Aeronautical Engineering and serves as the focal point for technical and engineering support for aviation systems and equipment in the operational inventory.

Our office ensures that safe, properly configured aircrafts are available to meet Coast Guard mission requirements in the most cost-effective manner. The office sets objectives, policies, responsibilities, and gains resources for the Aeronautical Maintenance Management system.

The Coast Guard employs a bi-level aviation maintenance structure consisting of depot level maintenance and operational level maintenance. At the operational level, Coast Guard Aviation Technicians perform as-needed repairs to aircraft paint for reasons such as corrosion inspections and airframe damage repairs. This training ensures personnel are fully qualified to properly apply paint to USCG aircraft, maintaining the integrity and appearance of the fleet.

1.2 SCOPE

The Contractor shall provide all personnel, equipment, supplies, facilities, tools, materials, supervision, and other items and services necessary to perform the requirements of the Blanket Purchase Agreement (BPA) for the United States Coast Guard (USCG),CG-AIR-E Office of Aeronautical Engineering to conduct basic instructional courses for application of paint on military aircraft as needed (painting patch repairs) between overhaul cycles. The training shall take place in both a contractor-provided classroom setting and an environmentally controlled shop/lab environment. Upon completion of the paint application course, students shall be able to conduct the steps of the paint application process and understand the safety and environmental considerations of paint application. Additionally, the contractor shall provide training and testing that would permit a successful student to receive an Aerospace Coatings Applicator Specialist (ACAS) certification, Level 1, as described in the Society for Applied Engineering (SAE) International standard AS-7489 (rev. A).

Upon completion of training and successful testing (if applicable), students shall receive the certifications.

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The BPA shall be a non-personal service for professional training services in support of the CG-AIR-E. The Government shall not exercise direct supervision or control over the agreement or resulting contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.3 OBJECTIVE

Provide basic paint application training services for Coast Guard Aviation Technicians to conduct aircraft painting repairs between overhaul cycles. Training to be conducted in both classroom and hands-on laboratory settings that meets aviation industry standards, covers safety and environmental considerations, and provides ACAS Level 1 certification to qualifying trainees.

1.4. APPLICABLE DOCUMENTS

1.5. COMPLIANCE DOCUMENTS

The following documents provide specifications, standards, or guidelines that must be complied with in order to meet the requirements of this contract (available upon request):

AFTO 1-1-8 Aerospace Coatings AFTO 1-1-691 Aerospace Cleaning NAVAIR 1-1A-509 Cleaning and Corrosion Control USCG PG-85-00-2210-A, Aeronautical Engineering Safe Work Practices Process Guide.

1.5.1. REFERENCE DOCUMENTS

The following documents may be helpful to the Contractor in performing the work described in this document (available upon request):

Reserved

1.6 PERFORMANCE REQUIREMENTS SUMMARY.

This contract includes a Performance Requirements Summary (PRS) at PWS 9.0. The PRS plays an integral role in the administration of the BPA and subsequent task orders.

In addition to any applicable inspection clauses or other related terms and conditions contained in the BPA and subsequent call orders. The PRS must serve as a primary tool for inspection and acceptance of services as facilitated by the Contracting Officer’s Representative (COR). Evaluation of the Contractor’s overall performance must be in accordance with the performance standards set forth in the PRS, and will be conducted by the COR. The PRS constitutes a material aspect of the contract and will not be changed or otherwise modified without prior written approval of the Contracting Officer.

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2.0 SPECIFIC REQUIREMENTS

The contractor shall provide a formal course on military aircraft paint application.

Training must occur in both a classroom and an environmentally controlled shop/lab to ensure optimal learning conditions. The course must include hands-on training with actual paint application—simulated training is not acceptable. Students must physically apply paint and use of appropriate procedures and processes as part of the instruction.

The contractor shall remain product-neutral and not endorse any specific brand.The contractor shall provide the ACAS, Level 1 certification to personnel who successfully pass a required assessment required for the certificate following the training.

2.1 COURSE CONTENT/CURRICULUM

The Contractor shall develop a logical and sequential course outline and curriculum that covers all learning objectives and incorporates appropriate instructional strategies relevant to military aircraft paint application. All tasks shall be performed in both the classroom (lecture) setting and lab/shop (hands-on) setting. The course must enable trainees to demonstrate competency in the following areas:

2.1.1. SURFACE PREPARATION & PAINT APPLICATION:

• Demonstrate procedures for surface prep (conversion coating, cleaning, stripping, etc.), primer application (non-chrome only) per MIL PRF 23377 (series) Type 1, Class N, and topcoat application per MIL PRF 85285 Type IV Class H (gloss).

• Use of taping, drop cloths, and dry media for spill management.

• Surface defect Identification and correction

• Demonstrate procedures to conduct and pre and post paint inspection for quality control and compliance

• Utilization of appropriate paint system application

• Proper paint mixing and application

2.1.2. ENVIRONMENTAL COMPLIANCE:

• Adherence to paint-related environmental requirements as outlined in the USCG

PG-85-00-2210-A, Aeronautical Engineering Safe Work Practices Process Guide (refer to RFP Attachment II).

• Additional required references will be provided in each task order awarded under this contract, if necessary.

• Recognize and adhere to other applicable regulation compliance (FAA, EPA, OSHA)

2.1.3. MATERIAL PROPERTIES & COLOR STANDARDS:

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• Knowledge of MIL PRF 23377 (series) Type 1, Class N (Deft) and MIL PRF 85285 Type IV Class H (gloss) paint.

• Awareness of Federal Color Codes for Coast Guard Aircraft

• Paint Application Techniques & Defect Recognition:

• Application methods: High-volume, low-pressure (HVLP), touch-ups (pen-like/single-use devices), small brush, and roller.

• Troubleshooting common coating issues such as orange peel and paint runs.

• Selecting application methods based on repair size and geometry.

2.1.4. EQUIPMENT CLEANING & POST-PAINT PROCEDURES:

• Proper equipment cleaning and understanding the importance of post-paint cleanup.

2.2. AIRCRAFT PAINT APPLICATION TRAINING

The Contractor shall instruct students on basic aspects of military aircraft paint application procedures, in accordance with the requirements of Sec. 2.1, above and the SAE International AS7489 standard.

At minimum, the contractor shall, within the lecture classroom setting:

• Educate students on all above requirements in a classroom setting

• Incorporate appropriate case studies of common aircraft painting defects and their solutions

• Lecture on theories and required regulatory compliance and regulations appropriate to military and Coast Guard aircraft painting

• Provide simulations of different paint systems and application scenarios

• Incorporate knowledge testing to include pre-tests to assess existing knowledge

• Conduct formative assessments (e.g. quizzes, practical exercises) to monitor progress of classroom lecture

• Conduct summative assessments (e.g. written exams) to evaluate mastery skills

• Conduct assessments of knowledge and practical applications of regulations. The

Contractor shall provide hands-on training at an environmentally controlled facility.

The following guidelines apply to each training session:

2.2.1. Student Eligibility. Students will have graduated from a formal USCG Aviation

Maintenance Training course and have at least six months of aviation maintenance experience. The government will also screen and provide the names of all attendees for each course convening date.

2.2.2. Course Duration. The course shall be no longer than four (4) days in length.

2.2.3. Course Frequency. The Government anticipates ordering approximately five (5) course sessions per year at irregular intervals/as needed.

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2.2.3.1. The contractor shall have the capability to support multiple course sessions concurrently, if directed by the Government. While five sessions per year is the current estimate, the actual number of sessions may vary based on operational needs and funding availability. The Government does not guarantee a minimum or maximum number of sessions under this contract.

2.2.4 Student Performance Assessment: The contractor shall assess student knowledge through a final evaluation aligned with the course content of the AS7489 Standard . This assessment may consist of a written exam, practical demonstration, oral exam, or project-based evaluation, provided it maintains equivalent rigor to ensure successful students receive ACAS, Level 1 Certification.

2.2.4.1 ACAS Level 1 Certifications: Students who earn the ACAS, Level 1 Certification shall be provided certificates directly by electronic means.

2.2.5 FACILITIES:

2.2.5.1 Classroom Lectures Facility: The Contractor shall provide the facility, equipment, services, and material to perform classroom lectures in addition to hands-on practice and instruction in a controlled lab/shop environment. Classroom facilities shall include, at minimum:

• Provide a classroom setting to accommodate appropriate class sizes

• Provide a facility that can host multiple classes concurrently

• Provide all necessary material and equipment to perform classroom lectures

2.2.5.2 Hands-On Facility (Lab or Shop Environment) and Management: The Contractor shall provide the appropriate facility, equipment, and material to host the controlled laboratory/shop environment training sessions (identified above). The facility, at minimum, must provide:

• Ensure the controlled facility (spray booth or designated painting area) is properly prepared and maintained for safe and effective hands-on paint application training. This includes pre-operation inspections, calibration of equipment, and ensuring compliance with all relevant safety and environmental regulations.

• Ventilation: The facility must have a properly functioning ventilation system that provides adequate air exchange and removes paint fumes and overspray to maintain a safe and healthy working environment. The ventilation system must meet or exceed relevant OSHA and EPA standards for air quality.

Documentation of system maintenance and filter replacement schedule must be available.

• Filtration: The ventilation system must be equipped with appropriate filters to capture paint particles and prevent them from being released into the

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environment. Filters must be regularly inspected and replaced according to the manufacturer's recommendations and regulatory requirements.

• Lighting: The facility must have adequate lighting to provide clear visibility for paint application and inspection. Lighting must be explosion-proof and suitable for use in a flammable environment.

• Fire Suppression: The facility must be equipped with a fire suppression system that is appropriate for flammable materials. The system must be regularly inspected and maintained. Fire extinguishers of appropriate type and size must be readily accessible.

• Personal Protective Equipment (PPE): The facility must have readily available and properly maintained PPE for all participants, including, but not limited to, respirators, positive pressure hood (OSHA protection factor of 1000), eye protection, gloves, and protective clothing (impermeable to dust, is comprised of flash spun high-density polyethylene fibers (HDPE) and includes a hood, zip-front, integrated elastic cuffs, and boot covers). Training on the proper use and maintenance of PPE must be provided.

• Safety Equipment: The facility must have readily available safety equipment, such as eyewash stations, emergency showers, and spill containment kits.

• Compressed Air System: The compressed air system must be clean and dry to prevent contamination of the paint. The system must be regularly maintained and tested.

• Waste Disposal: The facility must have a designated area for the proper disposal of paint waste, including used filters, rags, and empty paint containers.

Waste disposal must comply with all applicable EPA and local regulations.

Documentation of proper waste disposal procedures must be available.

• Temperature Control: The facility must have temperature control to maintain a suitable temperature range for paint application, as specified by the paint manufacturer.

• Cleanliness: The facility must be kept clean and free of debris to prevent contamination of the paint and to maintain a safe working environment. Regular cleaning procedures must be established and followed.

• Signage: Appropriate safety signage must be posted throughout the facility, including warnings about flammable materials, respirator requirements, and emergency procedures.

• Access Control: Access to the facility must be controlled to prevent unauthorized entry and ensure the safety of participants.

2.3. COURSE COMPLETION REPORTS

2.3.1 Course Completion Report. The contractor shall submit a report documenting each student’s performance and feedback within thirty (30) calendar days of course completion to the COR. Each report shall include student-submitted Student Feedback Forms (See, PWS § 2.3.1.1).

2.3.1.1 Student Feedback Form to assess training effectiveness and student satisfaction. At a minimum, the critique form shall include questions related to:

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• Course objectives and whether they were clearly communicated

• Effectiveness of training materials and instructional delivery

• Relevance and applicability of training to job performance

• Quality and engagement of hands-on exercises

• Instructor knowledge and responsiveness

• Adequacy of facilities and training environment

• Suggestions for course improvements

• Overall student satisfaction

2.3.2 Safety Incident Report. Within one (1) day of any health/safety incident involving a USCG member, contractor must notify the COR of such incident. Depending on the situation, additional information may be requested at the direction of the COR.

3.0 CONTRACTOR PERSONNEL

3.1 QUALIFIED PERSONNEL

The Contractor must provide qualified personnel to perform all requirements specified in this PWS and subsequent task order PWS(s).

3.2 KEY PERSONNEL

Before replacing any individual designated as Key by the Government, the Contractor must notify the Contracting Officer no less than 15 business days in advance, submit written justification for replacement, and provide the name and qualifications of any proposed substitute(s). All proposed substitutes must possess qualifications equal to or superior to those of the Key person being replaced, unless otherwise approved by the Contracting Officer. The Contractor must not replace Key Contractor personnel without approval from the Contracting Officer. The following Contractor personnel are designated as Key for this requirement. Note: The Government may designate additional Contractor personnel as Key at the time of award.

Project (BPA Task Order) Manager

3.2.1 PROJECT (BPA TASK ORDER) MANAGER (KEY)

The Contractor must provide a Project (BPA Task Order) Manager who must be responsible for all Contractor work performed under this PWS and subsequent Task Order PWS’s. The Project Manager must be a single point of contact for the Contracting Officer (KO) and the COR. The name of the Project Manager, and the name(s) of any alternate(s) who must act for the Contractor in the absence of the Project Manager, must be provided to the Government as part of the Contractor's proposal.

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The Project Manager is designated as Key by the Government. During any absence of the Project Manager, only one alternate must have full authority to act for the Contractor on all matters relating to work performed under this contract. The Project Manager and all designated alternates must be able to read, write, and speak fluent English.

Additionally, the Contractor must not replace the Project Manager without prior approval from the Contracting Officer.

The Project Manager must be available to the COR via telephone between the hours of 0900 – 1500, Monday through Friday, and must respond to a request for discussion or resolution of technical problems within 2 business days.

4.0 OTHER APPLICABLE CONDITIONS

N/A.

4.1 SECURITY

Contractor access to classified information is not currently required under this PWS.

4.2 PLACE OF PERFORMANCE

The primary place of performance shall be the contractor’s facility(ies) within the continental U.S. See specific requirements for place of performance in Section 2.

4.3 HOURS OF OPERATION

Training shall occur between 0800 and 1700 (8:00 AM – 5:00 PM) Monday through Friday, excluding Federal holidays, unless an alternate schedule is agreed upon with the USCG course liaison, or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor will not be reimbursed when the Government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this performance work statement when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. The Contractor may be required to work alternative hours if servicing USCG components in different time zones.

4.3.1. HOLIDAYS AND OTHER CLOSURES

Government personnel observe the following days as holidays training shall not occur on the following days:

New Year’s Day January 1st* Martin Luther King’s Birthday Third Monday in January President’s Day Third Monday in February

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Memorial Day Last Monday in May Juneteenth June 19* Independence Day July 4th* Labor Day First Monday in September Columbus Day Second Monday in October Veterans Day November 11th* Thanksgiving Day Fourth Thursday in November Christmas Day December 25th*

*If the date falls on a Saturday, the Government holiday is the preceding Friday. If the date falls on a Sunday, the Government holiday is the following Monday.

In addition to the days designated as holidays, the Government observes the following days:

• Any other day designated by Federal Statute

• Any other day designated by Executive Order

• Any other day designated by the President’s Proclamation

It is understood and agreed between the Government and the Contractor that observance of such days by Government personnel shall not otherwise be a reason for an additional period of performance, or entitlement of compensation except as set forth within the contract. In the event the Contractor's personnel work during the holiday, they may be reimbursed by the Contractor, however, no form of holiday or other premium compensation will be reimbursed either as a direct or indirect cost, other than their normal compensation for the time worked.

When the Federal, State, Local or other Governmental entity grants excused absence to its employees, assigned Contractor personnel may also be dismissed. The Contractor agrees to continue to provide sufficient personnel to perform critical tasks already in operation or scheduled, and must be guided by the instructions issued by the KO or

COR.

4.4. TRAVEL

The Contractor is not required to travel under this requirement. Government personnel and students will be required to travel to the training facilities. The Government is responsible for travel orders and payments for all students.

4.5. POST AWARD CONFERENCE

The Contractor must attend a Post Award Conference with the Contracting Officer and the COR no later than 10 business days after the date of award of the BPA. The purpose of the Post Award Conference, which will be chaired by the Contracting Officer, is to discuss technical and contracting objectives of this contract and review the Contractor's draft project plan. The Post Award Conference will be held via

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teleconference. The COR and KO will coordinate the post award conference meeting and agenda.

4.6. PROGRESS REPORTS

Reserved.

4.7. PROGRESS MEETINGS

The Project Manager must be available to meet with the COR upon request to present deliverables, discuss progress, exchange information and resolve emergent technical problems and issues. These meetings must take place via teleconference.

4.8. GENERAL REPORT REQUIREMENTS

The Contractor must provide all written reports in electronic format with read/write capability using applications that are compatible with DHS workstations (Microsoft Office Applications).

4.9. PROTECTION OF INFORMATION

Contractor access to information protected under the Privacy Act may be required under this PWS. Contractor employees must safeguard this information against unauthorized disclosure or dissemination in accordance with the law and Government policy and regulation.

5.0 GOVERNMENT FURNISHED RESOURCES

The Government will provide all necessary information, data and documents to the Contractor for work required under the BPA Task Order.

6.0 CONTRACTOR FURNISHED PROPERTY

General: The Contractor shall furnish all supplies, equipment, facilities, PPE, materials, supplies, and services required to perform work under this BPA and performance work statement.

7.0. GOVERNMENT ACCEPTANCE PERIOD

The COR will review deliverables prior to acceptance and provide the contractor with an e-mail that provides documented reasons for non-acceptance. If the deliverable is acceptable, the COR will send an e-mail to the Contractor notifying it that the deliverable has been accepted.

7.1 The COR will have the right to reject or require correction of any deficiencies found in the deliverables that are contrary to the information contained in the Contractor’s

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accepted proposal. In the event of a rejected deliverable, the Contractor will be notified in writing by the COR of the specific reasons for rejection. The Contractor may have an opportunity to correct the rejected deliverable and return it per delivery instructions.

7.2 The COR will have 5 business days to review deliverables and make comments.

The Contractor must have 5 business days to make corrections and redeliver.

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8.0 DELIVERABLES

ITEM PWS

REFERENCE

DELIVERABLE /

EVENT DUE BY

DISTRIBUTION

1 4.5. Post Award Conference 10 Days after award

COR/KO via teleconference

2 4.7. Progress Meetings As needed

COR via teleconference

3 2.3.2. Accident Reports (if applicable)

Within 1 day of incident

PDF, Word, Excel via email to COR

4 2.3.1. Course Completion Report

30 days after course completion

PDF, Word, Excel via email to COR

5 2.2.4.1. ACAS Certification 30 days after course completion

PDF, Word, Excel via email to student

Updated 08/05/25

9.0 PERFORMANCE REQUIREMENTS SUMMARY (PRS).

The PRS establishes key elements of Contractor performance that represent “mission essential” service requirements, which are identified in the table below in the “Service Output” column. The “Performance Objective” column represents the standard against which Contractor performance will be measured in relation to accomplishment of the corresponding service output. The performance objective or “standard” describes the minimum acceptable level of service by the Contractor for satisfactory performance. The “Acceptable Quality Level (AQL)” column displays the maximum allowable deviation from the performance objective, which, if exceeded, evokes the negative incentive specified in the table below.

The below listed methods of surveillance may be used in the administration of the BPA Task Orders.

Customer Input/Feedback – The contractor is expected to establish and maintain professional communication between its employees and customers. The primary objective of this communication is customer satisfaction. Customer satisfaction is the most significant external indicator of the success and effectiveness of all services provided and can be measured through customer complaints.

Customer input/feedback may be obtained either from the results of formal customer satisfaction surveys or from random customer complaints/suggestions.

100% Inspection – This level of inspection shall be accomplished by inspecting each and every deliverable to the fullest extent practicable. It is preferred for infrequent, low quantity deliverables.

Periodic Inspection – Periodic inspections may be conducted if and when specified in individual contracts/ orders..

Self- Reporting – The contractor shall report any violations, outages, or issues that affect the performance of the contract in accordance with the PWS.

Trend Analysis – The COR will observe data over time to identify differences in Contractor performance both in terms of the capabilities of the hardware and software provided, as well as the program management and supporting services provided by the Contractor via an analysis of the changes in metric measurements.

Specific PRS shall be defined in specific call orders, however, below are representative examples of expected metrics that will be required in subsequent call orders:

Service Output Task Description Performance

Objective Acceptable

Quality Level (AQL)

Positive Incentive Negative incentive

All Tasks Deliverables

Provide final draft of all documents (deliverables on time

95% on time delivery unless caused by Government delay

Adverse CPARS feedback, rework required at contractors expense.

2.2.5.2 Controlled Facility Preparation and Management

Ensure the controlled facility meets all safety requirements. Report any accidents to COR.

Controlled facility meets all minimum requirements outlined in Section 2.1.7.

(AQL: 100%

compliance with facility checklist.)

Suspension of hands-on activities until facility meets all requirements.

Rework at contractors expense, adverse CPARS feedback.

2.3.1 and 2.3.1.1.

Course Completion Reports

Effective course and student evaluation and implementation of improvement recommendations.

On time delivery reflecting generally

Adverse CPARS feedback, rework required at contractors expense, if remains

Service Output Task Description Performance

Objective Acceptable

Quality Level (AQL)

Positive Incentive Negative incentive positive feedback.

unimproved or satisfaction declines or termination of BPA or task orders.

10. GOVERNMENT TERMS AND DEFINITIONS

AQL Acceptable Quality Level BPA Blanket Purchase Agreement CAC Common Access Card CG Coast Guard CG-4 Engineering and Logistics CGAP Coast Guard Acquisition Procedures CGHQ Coast Guard Headquarters CLIN Contract Line Item Number COR Contracting Officer’s Representative COTS Commercial off-the-shelf CUI Controlled Unclassified Information DHS Department of Homeland Security DOD Department of Defense ET Eastern Time FAR Federal Acquisition Regulation FOUO For Official Use Only GFI Government Furnished Information GFP Government Furnished Property GOTS Government off-the-shelf HSAM Homeland Security Acquisition Manual HSAR Homeland Security Acquisition Regulations HQ Headquarters IT Information Technology KO Contracting Officer KS Contract Specialist LOU Limited Official Use MD Management Directive MNS Mission Needs Statement NDA Non-Disclosure Agreement PRS Performance Requirements Summary PWS Performance Work Statement

SBU Sensitive but Unclassified SSI Security Sensitive Information