2.2.1 Attachment 8 - Past Performance Questionnaire.docx
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- Solicitation number
- 70FA4023R00000001
- Issued by
-
Federal Emergency Management Agency
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(Offeror to complete Part I prior to providing this questionnaire to the Evaluator.)
In order to assess potential vendors under the above-referenced solicitation, 70FA4023R00000001the DHS/FEMA Contracting Office is obtaining past performance information with respect to each offeror. The contract resulting from this procurement will provide DHS/FEMA with support for Medical and Behavioral Health Services in support of FEMA’s fixed and disaster sites through the US and its territories. In addition to this questionnaire, you may receive a follow-up phone call to confirm or clarify information. This is a critical acquisition being conducted by DHS/FEMA and your support is sincerely appreciated. We are thanking you in advance for your time, effort, and cooperation in responding to this questionnaire. This completed Past Performance Questionnaire shall be returned to the offeror by the due date established by the offeror.
CLIENT/EVALUATION SHALL RETURN THIS QUESTIONNAIRE VIA EMAIL TO DIRECTLY TO THE FOLLOWING CONTRACTNG OFFICERS sharon.edwards3@fema.dhs.gov and janice.joseph@fema.dhs.gov
<insert your company name above>
If you need more space than provided, attach additional pages. Responses will be treated as source selection sensitive information. If you have any questions, please contact the Contracting Officers at the e-mail address indicated above.
PART
I
TO
BE
COMPLETED
BY
OFFEROR
AND
TRANSMITTED
TO
CLIENT FOR COMPLETION.
A. CONTRACT INFORMATION:
NAME OF
CONTRACTOR/OFFEROR:
| 1 |
| Agency Name/Location: |
| 2 |
| Program/Project Title: |
| 3 |
| Type of Instrument (e.g. |
Contract/Order/Subcontract/Other):
| 4 |
| Contract Identification Number: |
| 5 |
| Order Number (If applicable): |
Attachment
Past
Performance
Questionnaire Solicitation:
70F A402 R000000
DHS/FEMA
Page of
| 6 |
| Project Service Description (Add attachment if necessary): |
| 7 |
| Type of Contract (e.g. |
Negotiated, Sealed Bid):
| 8 |
| Pricing Type (e.g. fixed price, |
cost reimbursement, other):
| 9 |
| Competitive (Y/N): |
| 10 |
| Follow-on Work Available |
(Y/N):
Follow-on Work Awarded to Offeror (Y/N):
| 11 |
| Date of Award: |
| 12 |
| Initial Contract Dollar Value |
(w/Options):
| 13 |
| Final Contract Dollar Value |
(w/Options):
| 14 |
| Period of Performance: |
| 15 |
| Place(s) of Performance: |
| 15 |
| Complexity of Work (e.g. |
difficult, routine, simple):
| 16 |
| Type and extent of subcontracting (add rows if needed): |
Past
Performance
Questionnaire Solicitation:
70FA402
R000000
DHS/FEMA
Page of
PART
II
TO
BE
COMPLETED
BY
OFFEROR’S
CLIENT
AND
E-MAILED
TO CONTRACTING OFFICER
S
A. REFERENCE RESPONDENT INFORMATION
| 1 |
| Name (please print): |
| 2 |
| Agency / Company: |
| 3 |
| Position Title: |
| 4 |
| Phone Number (include area |
code):
| 5 |
| Fax Number (include area code): |
| 6 |
| Email Address: |
| 7 |
| Mailing Address: |
| 8 |
| Your Role Relative to the Project/ Contract (e.g., COTR, PM): |
| 9 |
| Length of Involvement in Project/Contract: |
| 10 |
| Questionnaire Completion Date: |
Past
Performance
Questionnaire Solicitation: 70FA4023R00000001
DHS/FEMA
Page of
B. PERFORMANCE ASSESSMENT
Please rate the contractor’s performance on the identified program using the following rating scale. Assessments should reflect only contract performance for which the contractor is responsible.
| Rating |
| Symbol |
| Definition |
Outstanding
O Based on the Offeror’s record of past performance, no issues, concerns, or risks are associated with receiving timely services and contract performance. Past performance surveys and the Offeror’s experiences indicate that the Offeror is capable of significantly exceeding the requirements of the RFP.
Good
G The Offeror’s record of past performance indicates there is very little risk associated with receiving quality products, timely services and full contract performance. Past performance surveys and the Offeror’s experience indicate the Offeror is capable of exceeding the requirements of the RFP.
Acceptable
A The Offer’s record of past performance indicates that there is some potential risk associated with receiving quality products, timely services, and contract performance. Past performance surveys and the Offeror’s experience indicate the Offeror is capable of meeting the requirements of the RFP.
| Unsatisfactory |
| U |
| The Offeror’s record of past performance indicates it is likely to |
have problems meeting the requirements of the RFP.
Neutral
N No past performance/experience available for evaluation. Offeror has asserted that it has no directly related or relevant past performance experience. Proposal receives no merit or demerit for this factor.
C. PAST PERFORMANCE
Rating Scale:
O - Outstanding G - Good A - Acceptable U - Unsatisfactory N – Neutral.
Place an “X” in the box for the appropriate rating.
| Quality |
| O |
| G |
| A |
| U |
| N |
| 1 |
| Overall quality of the project |
| 2 |
| Qualifications and quality of key personnel to meet |
the objectives of the project
| 3 |
| Procedures that ensured the level of quality |
remained constant throughout the life of the project.
| 4 |
| Adequacy, relevance and reasonableness of the |
quality management approach, procedures, documentation and methods
| 5 |
| Quality of products, materials and services for the |
price paid
| 6 |
| Accuracy of the record keeping procedure and ability to prepare accurate and timely reports |
| 7 |
| Ability to implement effective corrective actions |
and improvements
Comments:
| Cost Control |
| O |
| G |
| A |
| U |
| N |
| 8 |
| Demonstrated a process for management of the program costs and segmentation of costs for |
improved manageability
| 9 |
| Demonstrated financial stability during the project |
performance period
| 10 |
| Demonstrated effectiveness in reducing project |
costs from the baseline cost estimates
| 11 |
| Demonstrated reasonableness of proposed |
modification costs
| 12 |
| Demonstrated reasonableness in labor and O&M |
costs
| Timeliness |
| O |
| G |
| A |
| U |
| N |
| 13 |
| Timeliness in completing the overall project. |
| 14 |
| Completion of tasks in accordance with project |
schedule’s critical milestone dates
| 15 |
| Timeliness in completing reports |
| 16 |
| Timeliness of responses to client requests and |
inquiries
Rating Scale:
O - Outstanding G - Good A - Acceptable U - Unsatisfactory N – Neutral Place an “X” in the box for the appropriate rating.
| Business Relations |
| O |
| G |
| A |
| U |
| N |
| 17 |
| Demonstrated a business-like concern for your |
agency’s / company’s interests
| 18 |
| Relationship with client technical and functional |
personnel
| 19 |
| Relationship with contracting office personnel |
| 20 |
| Relationship with subcontractors |
| 21 |
| Cooperation and innovation in problem solving |
| 22 |
| Compliance with the terms of the contract |
| Management |
| O |
| G |
| A |
| U |
| N |
| 23 |
| Utilized effective program and project management |
processes, tools, and reporting
| 24 |
| Had satisfactory and complete management plan |
| 25 |
| Demonstrated effectiveness in use of risk |
management to proactively reduce project disruptions
| 26 |
| Ability to retain key personnel |
| 27 |
| Availability and accessibility of key personnel |
| 28 |
| Flexible in responding to changing needs |
| 29 |
| Adequate processes and metrics for the evaluation of their own overall management performance |
| 30 |
| Adequate subcontractor management procedures |
| 31 |
| Demonstrated effectiveness in risk identification, |
escalation, response and monitoring procedures
| 32 |
| Demonstrated effectiveness in capturing incidents |
and resolving problems
| 33 |
| Ability to provide a product or service that met |
your mission requirements
Based on this Contractor’s overall performance, would you award them another contract? Why or why not? Did the provided solution from this contractor work and how well did it work?
D. ADDITIONAL REMARKS
Thank you for your assistance in supporting this source selection activity.
File details come from the government source that posted it. Updated .