2.1.1 Attachement 1 - Security Film SOW.docx

Federal Emergency Management Agency

STATEMENT OF WORK (SOW) FOR:

Region 1 Maynard FRC Lobby Window Security Film Replacement

DEPARTMENT OF HOMELAND SECURITY (DHS)

Learn more at fema.gov June 2021 1

Statement of Work (SOW) For

Region 1 Maynard FRC Lobby Window Security Film Replacement

1.0 General

1.1 Background

The FEMA Region I FRC is located at 63 Old Marlboro Road, Maynard, MA. 01754. The facility utilizes a glass-front lobby as a primary entry control point for employees, visitors, and deliveries. The existing window tint on the lobby glazing is aged, peeling, and not designed to provide modern impact protection, blast resistance, visual privacy, or enhanced deterrence against forced entry. Security assessments have identified exterior glazing at entry control points as a vulnerability requiring mitigation. This project replaces the existing film with a high-performance safety and security window film and associated perimeter bonding to improve physical security, visual privacy, and solar control at the lobby.

1.2 Scope

The Contractor shall remove existing film from the designated lobby windows and doors, prepare the glass surfaces, and furnish and install new 8-mil safety/security reflective window film with a structural (wet-glaze) perimeter sealant system. The primary film type is Solar Gard Armorcoat 8 Mil Silver 20, or 3M Scotchshield Safety & Security Ultra S800 paired with an Exterior Reflective Mirrored Film, or equal, installed on the appropriate surfaces of the glass in accordance with manufacturer instructions. Work includes all labor, materials, equipment, protection of existing finishes, cleanup, and coordination necessary to provide a complete and functional system on the specified glazing, totaling approximately 230 square feet. All work shall be performed at the Region I Maynard facility during agreed-upon hours and in coordination with facility operations and security.

1.3 Objective

The objective of this project is to enhance the physical security and resilience of the lobby glazing by installing impact-resistant safety/security window film and a perimeter bonding system that helps keep glass within the frame when broken. The film shall provide daytime visual privacy from the exterior, reduce glare and solar heat gain in the lobby, and contribute to compliance with ISC Appendix B countermeasure requirements for exterior windows and entry control points. The film(s) installed may be combined assuming they meet the required metrics, or 2 separate films paired together to meet the required metrics. The end state is a lobby with upgraded glazing that improves intrusion deterrence, blast resistance, occupant safety, and operational continuity at this critical access point.

2. Objectives, Material Specifications, and Standards

2.1 Project Objectives

· Provide a single, designated point of contact for all contract performance and coordination with the COR.

· Conduct a pre-installation site visit to verify all site conditions.

· Submit all required product specifications, warranties, and work plan for COR approval prior to installation.

· Coordinate work to minimize disruption and maintain secure access.

· Remove all waste and materials from the premises (government dumpsters not permitted).

2.2 Removal of Existing Film and Surface Preparation

· Protect all adjacent finishes, furnishings, and equipment.

· Remove all existing film, adhesive, and residue from designated glazing.

· Clean glass per manufacturer recommendations.

· Inspect glass for damage and notify COR prior to proceeding.

2.3 Supply and Install Safety/Security Window Film

· Furnish and install a minimum 8-mil (200 micron) safety/security reflective window film (e.g., Solar Gard Armorcoat 8 Mil Silver 20 or approved equal).

· Install film on interior glass per manufacturer instructions.

· Achieve specified safety, security, and solar performance.

Material and Performance Specifications:

All materials must meet or exceed the following characteristics:

Privacy film requirements:

· One-way, allowing clear visibility from the inside out, but preventing visibility from the outside in.

· Other specifications listed below:

Blast/Security Film Minimums (may exceed):

· Film Thickness: 8 mil (0.20 mm)

· Construction: Micro-layered

· Graves Tear Resistance: 1,075 lbs%

· Tensile Strength: 31,500 psi (220 MPa)

· Break Strength: 253 lbs/in (934 N / 25mm)

· Elongation at Break: 135%

· Peel Strength: >6 lbs/in (27 N / 25mm)

· Abrasion Resistance: <3% Performance Testing Standards:

· ASTM F1642

· GSA TS01-2003

· ISO 16933

· ANSI Z97.1

· EN 12600

· ASTM E 1886

Safety Glazing:

All safety glazing must meet ANSI Z97.1 and EN 12600 standards.

2.4 Perimeter Wet-Glaze Anchoring System

· Furnish and install structural/security-grade silicone sealant for wet-glaze perimeter anchoring.

· Ensure compatibility with glass, film, and frame materials.

· Install sealant per manufacturer instructions.

2.5 Final Inspection, Documentation, and Warranty

· Conduct final inspection with COR.

· Correct all deficiencies prior to acceptance.

· Provide all required documentation and warranties.

· No visible defects or incomplete work.

· Work areas clean and restored.

· All deliverables (as-installed list, warranties, care instructions, cleaning chemicals) provided.

· Contractor warranty for workmanship (minimum 3 years) provided.

3.0 Contractor Personnel

3.1 Qualified Personnel

The Contractor shall provide qualified personnel with experience in safety/security window film installation and structural silicone glazing applications. Personnel shall be trained and familiar with the specific products used and shall follow all manufacturer requirements.

3.2 Key Personnel

The Contractor’s Point of Contact is designated as Key Personnel for this requirement. The Contractor shall not replace the Point of Contact without prior approval of the Contracting Officer. Any proposed replacement shall have qualifications and experience equal to or greater than those of the original Point of Contact.

3.3 Point of Contact

The Contractor shall provide a Point of Contact responsible for all work under this SOW. The Point of Contact shall serve as the primary point of contact for the Contracting Officer and COR, coordinate schedule and access, and ensure compliance with all contract requirements.

3.3.1 the point of contact shall be available to the COR via telephone between the hours of 0800 and 1500 est, Monday through Friday, and shall respond to a request for discussion or resolution of technical problems within 2 hours of notification.

3.4 Employee Identification

3.4.1 CONTRACTOR EMPLOYEES VISITING GOVERNMENT FACILITIES SHALL WEAR A SITE PROVIDED VISITOR BADGE AT ALL TIMES.

Visiting Contractor employees shall comply with all Government escort rules and requirements. All Contractor employees shall identify themselves as Contractors when their status is not readily apparent and display all identification and visitor badges in plain view above the waist at all times.

3.5 Employee Conduct

Contractor’s employees shall comply with all applicable Government regulations, policies and procedures (e.g., fire, safety, sanitation, environmental protection, security, “off limits” areas, wearing of parts of DHS uniforms, and possession of weapons) when visiting or working at Government facilities. The Contractor shall ensure Contractor employees present a professional appearance at all times and that their conduct shall not reflect discredit on the United States or the Department of Homeland Security. The Point of Contact shall ensure Contractor employees understand and abide by Department of Homeland Security established rules, regulations and policies concerning safety and security.

3.6 Removing Employees for Misconduct or Security Reasons

The Government may, at its sole discretion, direct the Contractor to remove any Contractor employee from DHS facilities for misconduct or security reasons. Removal does not relieve the Contractor of the responsibility to continue providing the services required under the contract. The Contracting Officer will provide the Contractor with a written explanation to support any request to remove an employee.

4.0 Other Applicable Conditions

4.1 Security

4.1.1 All persons accessing the site must be in possession of a Real-ID, Passport, or approved Real-ID Alternative Document. Failure to have Real-ID or approved alternative will result in denial to enter facility.

4.1.2 All persons working on site must pass a National Crime Information Center (NCIC) Check. Any person with an incomplete or denied NCIC check will not be permitted to work on site at the facility.

4.1.3 All persons entering the facility are required to undergo an administrative inspection which may include inspection of vehicles, persons, and belongings. Failure to submit to an administrative inspection will result in denial to enter facility.

4.1.4 Firearms, weapons, and other prohibited items will be prohibited from entering the facility.

4.1.5 Photography and video recording are prohibited in the facility.

4.2 Period of Performance

The period of performance for this project shall be completed within 90 days from the purchase order award date.

4.3 Place of Performance

The primary place of performance will be the FEMA Region 1 Maynard FRC located at 63 Old Marlboro Road, Maynard, MA. 01754

4.4 Hours of Operation

Contractor employees shall generally perform all work between the hours of 0800 and 1500 EST, Monday through Friday (except Federal holidays). However, there may be occasions when Contractor employees shall be required to work other than normal business hours listed above in coordination with the COR with no additional premium rates paid by the government.

4.5 Travel

The government will not reimburse contractor travel for this contract.

4.9 Progress Reports

The Point of Contact or site supervisor shall provide a verbal daily progress report to the COR via face-to-face, email or phone. This report shall include a summary of all Contractor work performed and following day plan of action if required.

4.13 Protection of Information

This contract will not expose the contractor to any Sensitive but Unclassified (SBU) information. However, the government expects all contractors to adhere to privacy standards and not divulge any information to the public. No photos shall be taken on site. This site shall not be used, mentioned, or publicized for advertisement purposes to the contractor’s advantage.

4.14 Section 508 Compliance

Pursuant to Section 508 of the Rehabilitation Act of 1973 (29 U.S.C. 794d) as amended by P.L. 105-220 under Title IV (Rehabilitation Act Amendments of 1998) all Electronic and Information Technology (EIT) developed, procured, maintained and/or used under this contract shall be in compliance with the “Electronic and Information Technology Accessibility Standards” set forth by the Architectural and Transportation Barriers Compliance Board (also referred to as the “Access Board”) in 36 CFR Part 1194. The complete text of Section 508 Standards can be accessed at http://www.access-board.gov/ or at http://www.section508.gov.

5.0 Government Terms & Definitions

5.1 COR – Contracting Officer’s Representative

5.2 DHS - Department of Homeland Security

5.3 FEMA – Federal Emergency Management Agency

5.4 FRC – Federal Response Center

5.5 CO – Contracting Officer

6.0 Government Furnished Resources

The Government will not furnish any resources to the Contractor in support of this contract.

7.0 Contractor Furnished Property

The Contractor shall furnish all facilities, materials, equipment and services necessary to fulfill the requirements of this contract.

8.0 Inspection of Services and Acceptance

Upon notification by the contractor to the COR, that the project is completed, the COR will conduct a final inspection to ensure all requirements of Section 2 have been met. The COR will have 10 business days to complete the final inspection. (If applicable) The Contractor shall have 10 business days to complete punch list once notified by the COR.

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