2.1.1 70B06C24R00000002 Attachment 3- Solution Capability Survey DRAFT.xlsx

XLSX spreadsheet 25 KB Posted

Attached to
U. S. Customs and Border Protection Office of Training & Development Enterprise Training & Resource Management System & Support Services Federal contract opportunity
Solicitation number
201339916
Issued by
Department of Homeland Security Customs and Border Protection

About this file

This document contains a solution capability survey for a federal agency's enterprise training and resource management system and support services requirements. The survey details over 200 functional requirements across various categories including system administration, personnel management, training, testing, resource management and scheduling, housing management, reporting, and compliance. Key capabilities include supporting the full lifecycle of online and classroom training; integrating with various systems including HR, video streaming, and identity management systems; managing personnel records and training histories with audit capabilities; automating workflows and notifications; and configuring custom reports, surveys, and dashboards. The related federal contract opportunity is for the U.S. Customs and Border Protection Office of Training and Development to procure an enterprise training and resource management system along with support services.

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Other files for this federal contract opportunity

Other files attached to U. S. Customs and Border Protection Office of Training & Development Enterprise Training & Resource Management System & Support Services, newest first.
File Type Posted
2.1.1 70B06C24R00000002 Attachment 2- Statement of Work- Appendix A- Functional Requirements DRAFT.pdf PDF
2.1.1 70B06C24R00000002 Attachment 4- Interview Questions DRAFT.pdf PDF
2.1.1 70B06C24R00000002 Attachment 2- Statement of Work DRAFT.pdf PDF
2.1.1 70B06C24R00000002 DRAFT.pdf PDF
2.1.1 70B06C24R00000002 Attachment 1- ETMS Pricing Worksheet DRAFT.xlsx XLSX spreadsheet
2.1.1 70B06C24R00000002 Attachment 5- Role Based Narratives DRAFT.pdf PDF

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Sheet1

CategoryFunctional RequirementAvailability (Out-of-the-Box, Additional Customization within 6 months, Additional Customization longer than 6 months)Notes
System Admin and IntegrationCreate workflow templates with tasks
Monitor workflow tasks
Copy/inactivate workflow templates
Assign/delete a workflow task to a specific person
Add routing documents to workflow tasks
Support automated emailing for workflow task assignments
Support single sign-on using active directory and Security Assertion Markup Language (SAML)
Support data partitioning
Support system health monitor to review nightly system processes
Bulk import data including, but not limited to: person records, organizations, resources, students, course completions, housing, courses, curricula, test questions, learning objectives, grades, certifications, budgets, and events
Generate and publish online forms
Configure access to an online form
Report Enterprise Human Resource Integration (EHRI) training data via an automated data interface with the Office of Personnel Management (OPM) government-wide electronic data collection system
Support integration with a third-party video streaming service
Support integration with the Department of Homeland Security (DHS) Enterprise Integration Environment (EIE)
Support CBP-defined organization relationship/hierarchy
Manage organization contact information
Manage supervisor designations
Merge organizations
Define and track user-defined fields for organizations
Support automated and manual import of Human Resource data
Meet 508 compliance standards
Personnel ManagementAdd and edit user records
Duplicate checking prior to adding a user record
Merge person records
Track personnel employment, title/rank, status
Maintain legally defensible training records
Import and export supervisor information
Track user contact information and emergency contact information
Securely track authorized personal identifiable information (PII)
Define and track multiple user-defined fields for personnel with the ability to search on those fields
Tag person records
Attach documents to a person record
Designate personnel as instructors
Assign personnel to a dynamic audience based on various factors including, but not limited to: organizational code, job series, supervisory status, hire date, completion of prerequisites, location, and/or custom roles
Generate individual development plans
Generate ongoing and/or attainment requirements for career paths
Assign unique identifier to personnel
Search for personnel based on demographics
TrainingUpload and maintain online content
Support the delivery of all aspects of current and future Shareable Content Object Reference Model (SCORM) certified courseware, as well as previous versions of SCORM (e.g., SCORM 1.2, SCORM 2004, Aviation Industry CBT [Computer-Based Training] Committee [AICC], and Hypertext Markup Language [HTML])
Support an indexed and searchable catalog of courses
Allow for custom course numbering
Support course metadata
Support course archiving, overlaying, and version control
Support multiple module courses
Assign training to a dynamic audience based on various factors including, but not limited to: organizational code, job series, supervisory status, hire date, completion of prerequisites, location, and/or custom roles
Assign training based on a recurring, ongoing basis as a routine automated process
Ability to exempt or waive personnel from assigned training
Generate automatic email reminders about training due dates
Back-date or edit start date of required training
End recurrence cycle without losing assignment data
Extend training assignment due date
Schedule online trainings assignments to go into effect on a future date
Add comparable training equivalences
Enter completions of courses taken outside the system
Define list of approved courses, including training event dates, hours, training category, and description
Activate or deactivate courses
Limit user access to submit and approve training requests
Attach documents to training completion submissions, courses, classes, and/or activities
Submit course completions with differing hours per attendee
View, edit, approve, or reject submitted trainings individually and in bulk
Create/manage/copy curriculum templates for standardized class creation
Push course updates to scheduled classes
Support multiple instructional delivery methods to include classroom, online, blended, and field training
Manage specification of user-defined graduation requirements
Create, manage, and associate learning objectives with programs, curricula, and assessments
Generate class records that contain class description, class dates, class location
Generate list of staff assignment roles
Support various enrollment methods to include direct enrollment, self-enrollment, deferred enrollment, and roster import
Record and report student performance and progress in a course
Generate “flags” for students based on user-defined fields
Support automated and manual grading and graduation processes
Support performance monitoring for “at risk” students
Support law enforcement accreditation standards, such as Federal Law Enforcement Training Accreditation (FLETA) or the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA)
Create customizable dashboards
Correlate learning objectives with curricula and tests to support accreditation goals
Publish class documents for student viewing
Identify a point of contact for each class
Support online class discussions
Group students enrolled in a class
Track training expenses
Forecast training needs
Track student attendance
Create/confer/print custom student diplomas
Create/confer student awards from training class
Manage student departures with action, reason, and reason details
RegistrationTrack flight date/times and rental car information
Configure, Manage, and Track Prerequisites
Support various registration methods to include, self-registration and training coordinator registration
Sequence multiple registration requests in priority order
Publish registration information for student viewing to include class description, class dates, class location, registration dates, and available seats
Manage registration, waitlist, transfers, denials, and cancellations
Automatically email students when registration status changes
Restrict visibility of an available class, based on organization
Auto-enroll students from waitlist, based on eligibility criteria and seat availability
Collect emergency contact information at registration
Add comments to a student’s registration record
Add custom tracking status values to a student’s registration record
Search for and export student registration records
TestingGenerate written, performance, and online tests to include the following test types: multi-part, timed, pass/fail, scored check list, percentage, pass/fail, check list, numeric
Use mobile application to record performance tests
Enter observer and student comments on performance tests
Attach terminal performance objectives (TPOs) and enabling performance objectives (EPOs) to test components
Automatically configure ratings based on scores achieved
Define retest and waiver rules
Configure grading behaviors on tests
Maintain an integrated test question bank
Support various question types to include: multiple choice/one answer, true/false, yes/no, fill-in-the-blank
Assign question priorities
Assign question categories
Attach multi-media (audio, video, graphics files) to questions and distractors
Support question feedback
Support question versioning
Generate question performance statistics
Generate multiple test editions within a single test template
Auto-select questions via business rules
Customize/randomize question order
Generate pre-and post-test instructions
Display or suppress student score at end of online test
Automatically update student records with test results
Analyze question validity statistics by class, student group, and historical question use
Perform cross-class test analysis
Provide cross-class grade list export
Analyze missed learning objectives by test and/or student
Generate test statistics by test edition and class
Ability to assign weights to tests within the curriculum to generate final graduation grade/score
Print a blank pass/fail checklist test
Proctor monitor to manage tests
Anti-cheating feature for online testing
SurveysDesign custom surveys using Likert-type scales and free-form text fields
Distribute surveys through automated emails
Distribute surveys upon completion of an online test or training course
Distribute surveys to a specific list of people
Define respondent groups
Generate tabular and graphical analysis of survey responses
View and export survey responses
Support a "finish later" option for survey respondents
Filter survey results
Print and save survey analysis
Generate surveys based on custom time frame
Access survey results from class record
Expire access to a survey
Resource Management and SchedulingManage vehicles, service animals, accountable property, bulk resources, weapons, and facilities
Define specific inventory information (e.g., type, serial number, certifications)
Upload images for inventory identification
Track certifications, expirations, and inspections
Assign inventory to personnel, locations, or classes
Track inventory chain of custody
Define inventory storage locations
Define instructor, class, facility, and equipment availability
Define assignment rules and automatically schedule instructors, facilities, and equipment
Manage individual instructor calendars and availability
Send email notifications to instructors
Automatically identify and resolve schedule conflicts across all training programs in relation to instructors, equipment, and facilities
Support training load projections (students, instructors, facilities, equipment) for no less than one year ahead
Support drag and drop capabilities on the schedule
Color-code class segments via user defined fields for visualization
Define non-training days (e.g., holidays, weekends, maintenance downtime, etc.)
Receive, manage, and fulfill external resource requests (e.g., events, etc.)
Review and print reports for real-time consolidated utilization across resource categories
Support a visual scheduling tool that allows schedulers to view facility floor plans with active rooms and campus map views with active ranges
Apply multiple category tags to individual resources
Define maximum workload for individual instructors
Track instructor certifications at the class and activity level including instructor role (lead, support, mentor) and expirations
Provide calendar view of instructor assignments (including conflicts)
Automatically load-balance instructor assignments; provide look-ahead functionality to proactively ensure instructor availability
Ensure instructor continuity when auto-scheduling instructors
Leverage existing curricula to build class schedules
Create complex, multi-week training programs spread among multiple venues
Create and print schedules, events, and resources
Create complex, multi-week class schedules based on user-defined business rules
Create, view, edit, cancel, and delete Planned Events
Housing ManagementSupport customizable housing/dorm configuration
Specify usage types and price levels for housing inventory
Manage housing reservations for classes and non-training events
Include housing request with student registration or enrollment
Track off-center lodging assignments
Track estimated housing and travel costs
Support real-time viewing of check-ins, check-outs, maintenance issues, class date changes, and enrollment changes
Reassign housing
Link student housing reservations to class information (housing rosters) and auto-assign student housing based on registration parameters
Automatically assign housing according to specific business rules/criteria
Generate building/room maintenance tickets
Manually check out a departed student from class record
Track housing assignments by building/room number
ReportingGenerate historical data reports of user’s training and educational history, including competencies, task completion, course completion, test scores, etc.
Generate performance evaluation reports containing defined evaluation criteria and item groupings
Support supervisory approval for performance evaluation reports
Generate field training program report
Generate automated email notifications for reports pending approval
Generate automated email notifications for reports sent back for editing
Maintain performance evaluation reports on person records
Attach files to performance evaluation reports
Export performance evaluation report data
Support performance evaluation report versioning
Support audit trail reporting
Generate training incident reports
Generate security rights reports
Generate system usage reports
Generate departure statistics reports
Generate self-service printable/sharable training transcripts
Restrict information reports by audience
Create custom reports utilizing Structured Query Language (SQL) queries and ad hoc export tool
Export reports into Excel, comma separated values (CSV), and portable document format (PDF)
Support "out-of-the-box" reports that cover basic functionality (completed training, incomplete training, classroom enrollments, training hours, etc.)
Automatically email scheduled reports
ComplianceGenerate automated email reminders about upcoming expired certifications
Track and generate certifications for personnel, organizations, and inventory
Create certifications which are non-expiring, expiring based upon predefined timeframes, or expiring based on employment criteria
Define conferral and renewal requirements
Track multiple dimensions of compliance (e.g., training, age, documents, skills, certifications, and custom attributes)
Maintain compliance history
Identify upcoming and recent expirations of current employees
Configure levels and timeframes for automated email notifications of upcoming expirations
Automated renewal of certifications based on auto-fulfilled requirements
Export person compliance audit results

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File details come from the government source that posted it. Updated .