2-25-089 Important Notes for Bidders.docx
DOCX document 15 KB Posted
- Attached to
- Cisco SMARTnet Maintenance Services
- Solicitation number
- 25-089
- Issued by
- Wake County, North Carolina
About this file
This document is an Important Notes for Bidders file for Wake County, North Carolina's IT Department soliciting Cisco SMARTnet Maintenance Services renewal through RFB #25-089. The contract covers Cisco maintenance services for a one-year term from 10/16/25 to 10/15/26, with specific service levels including 8x5 NBD (SNT), 24x7x4 (SNTP), and SWSS contracts. The county is seeking to renew only the items listed in an attached spreadsheet, targeting specific equipment while excluding other potential assets.
The solicitation requires all bid responses to be from Cisco Gold partners or higher, with bids submitted through the Bonfire/Euna portal. Vendors must price equipment according to the provided spreadsheet layout and include line-item costs in Column I to support specific item reimbursement. Only Cisco SMARTnet Service Levels directly from Cisco will be considered, and partial bids will not be accepted. The document emphasizes precise adherence to the spreadsheet specifications and service level requirements for potential bidders.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| 4-Execution of Bid form for RFB.pdf | ||
| 3-RFP General Terms and Conditions.pdf | ||
| 1-25-089 Cisco Smartnet Maintenance Renewal Pricing Sheet.xlsx | XLSX spreadsheet |
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
IMPORTANT NOTES FOR BIDDERS
RFB #25-089 Cisco SMARTnet Maintenance Services
Vendors, please read carefully:
1. For quotation purposes, the coverage period should be 10/16/25- 10/15/26. *Exceptions noted in spreadsheet!
1. Vendors should note there are multiple service levels listed in the attached spreadsheet, representing our 8x5 NBD (SNT), 24x7x4 (SNTP), and our SWSS contracts. Current contract numbers are listed.
1. We are only interested in renewing the items in the attached list. Cisco's system may show us owning other assets, but we are not targeting those excluded items at this time.
1. It would also be greatly beneficial if all vendors could price the equipment according to our spreadsheet layout and order. Also please provide line-item costs (Column I) as we submit specific items for reimbursement.
Please Note:
"All bid responses must be from Cisco Gold partners or above. Only Cisco SMARTnet Service Levels directly with Cisco will be considered."
File details come from the government source that posted it. Updated .