(2) 240000000669 - Armed Security Guard Services - Schedule A - Statement of Work - Revised 3.13.24.docx

Michigan.gov/MiProcurement

SCHEDULE A – STATEMENT OF WORK CONTRACT ACTIVITIES

Request for Proposal (RFP) No. 240000000669 Armed Security Guard Services This schedule identifies the anticipated requirements of any Contract resulting from this RFP. The term “Contractor” in this document refers to a bidder responding to this RFP, as well as the Contractor who is awarded the contract. The term “bidder” is used to identify where specific responses to the RFP are required.

The Contractor must respond to each requirement or question and explain how it will fulfill each requirement. Attach any supplemental information and appropriately reference within your response.

IMPORTANT NOTE TO CONTRACTORS/BIDDERS: There are specific requirements for which acceptance must be simply acknowledged through a checkbox(es), and others that require further explanation. Click one checkbox and complete the entries as identified.

BACKGROUND

Alpena Combat Readiness Training Center (ACRTC) requires Armed Security Guard personnel to man entry/exit gates and provide other mission critical guard services. ACRTC operates 24/7 with a primary focus of supporting ongoing training for the military and other units of law enforcement in the preparation of defending our homeland through special defense training missions and training task force operations.

SCOPE

The Contractor must be able to provide appropriate trained armed security guards to properly service the requirements as contained in this Contract. Future DMVA facilities bases/installations may be added.

REQUIREMENTS

1. General Requirements Sections of this Request for Proposal that do not specifically identify a specific military branch or base/installation are intended to apply to all Air Force bases/installations.

1.1 Guard Qualifications by Function

The Contractor must provide security guard personnel who can perform the following:

a) Understand and carry out oral and written instructions.

b) Instruct others on necessary rules, duties, and function.

c) Recognize dangerous conditions about buildings and grounds and respond as necessary.

d) Meet and deal courteously, diligently, and effectively with employees and visitors.

e) Have knowledge of safety precautions and of fire prevention methods.

f) Prepare clear, concise, complete, legible and true written reports.

g) If required to operate a motor vehicle, security guard must possess a valid State of Michigan driver’s license.

h) Walk, stand, run, and climb over prolonged periods of time so that guard personnel can perform the tasks detailed in the specifications.

i) Remain alert, even tempered, and exercise good judgement.

j) Must show initiative, maturity, integrity, and high ethical standards.

k) Maintain poise, self-control, and show a strong attention to detail, especially under stress.

l) Read and understand regulations, detailed written orders, and training materials.

m) Operate telephone and radio communications equipment as provided by the agency.

n) Determine the identity and business of visitors and employees.

o) Maintain the integrity and confidentiality of the tour of duty.

p) Keep a critical eye to safeguard persons and property.

q) Speak English clearly and distinctly.

r) Give directions and instructions verbally to the general public, agency personnel, visitors and other tenants.

s) Summon telephonically emergency fire/ambulance/medical assistance when necessary.

t) Use State property including keys entrusted to his/her responsibility, NOAA Weather Alert equipment, building access control surveillance equipment system and detection equipment as provided by the agency.

u) See with normal color vision to distinguish color-coded entry media and have the ability to hear audible alarms.

v) Complete all necessary forms provided by the State and Air National Guard.

w) Initiate and render first assistance in first aid to members, employees, volunteers and visitors in situations of emergency, injury, or illness.

x) Must be able to solve problems and de-escalate situations in a non-confrontational manner.

y) Must possess the ability to perform basic mathematical calculations, such as addition, subtraction, multiplication, and division as a minimum.

z) Must be bound to confidentiality of any information they may become aware of during the course of performance of their contracted tasks.

aa) The use of all drugs, alcohol, tobacco products, fireworks and explosives are prohibited. Alpena Specific: See Subsection 2.1. o, for Tobacco use.

ab) Be competent, proficient, and safe in the handling and use of firearms.

ac) Must possess a valid Michigan Concealed Pistol License (CPL).

Bidder Response

List all exception(s):

Bidder must explain in detail how they are currently meeting the requirements above as a Security Guard Services agency:

1.2 Quality Assurance Program

Bidder must employ a quality assurance program and ensure identified gaps are addressed within 48 hours.

Bidder Response

List all exception(s):

Bidder must explain in detail their company’s quality assurance program that will meet the above requirement(s):

1.3 Badge Requirements

Identification badges worn by contract security guards will be issued by Air Force personnel at the Alpena Combat Readiness Training Center. Identification badges must be worn at all times while on duty, in a uniform manner on the outermost garment in full view above the waist.

Bidder Response

List all exception(s):

1.4. Standards of Appearance

Contract security guard appearance will be neat, fit, well groomed, and present a professional image. They will always maintain a high standard of dress and appearance. Public view of guards is shaped by their appearance. Security guards will always project a project a professional image while on duty and in uniform dress. They must maintain a neat, clean, and professional personal appearance while performing their duties in the presence of the public.

Bidder Response

List all exception(s):

1.4.1 Hygiene and Body Grooming:

Contract security guard personnel will maintain good daily hygiene and wear them uniforms so as not to detract from an overall professional appearance. Offensive tattoos as defined by the unit commander (including profanity, gang affiliation, nudity, or sexually, religiously, or racially insensitive designs), which would bring discredit or embarrassment upon the military will not be visible while on duty. Tattoos on the neck, face, and hands are not permitted. Excessive tattoos/brands will not be exposed or visible (includes visible through the uniform) while in uniform. Excessive is defined as any tattoo/brands that exceed 1/4 of the exposed body part and those above the collarbone and readily visible when wearing an open collar uniform. Security guard personnel should not be allowed to display excessive tattoos that would detract from an appropriate professional image while in uniform. Commanders should use these guidelines in determining appropriate image and acceptability of tattoos displayed by members in uniform. Security guard personnel with tattoos not meeting an acceptable image should be required to (a) maintain complete coverage of the tattoos using current uniform items (e.g., long-sleeved shirt/blouse, pants/ slacks) or (b) remove tattoo(s). Personnel failing to remove, cover, or alter excessive tattoos or who choose not to comply with acceptable standards may be subject to involuntary separation.

Bidder Response

List all exception(s):

1.4.2 Hair (General):

Extreme and fad style haircuts and hairstyles detract from professional appearance, as do lines or designs cut into the hair or scalp and are prohibited. Dyes, tints, or bleaches must be colors that are natural to human hair and not present an extreme appearance. Security guard personnel may wear a wig or hairpiece in uniform to cover natural baldness or physical disfiguration. These will conform in appearance to the military standard hair criteria. The base/installation may ban wigs and hairpieces for employees on duty on the flight line, or when they are wearing protective gear which relies on secure contact/restraints (e.g., helmets, gas masks).

Bidder Response

List all exception(s):

1.4.3 Standards for the Male Employee:

a) Hair - Hair will be groomed to present a neat appearance. Length and bulk of hair will not be excessive so as to detract from an otherwise neat appearance. Hair will present a tapered appearance and when combed, will not fall over the ears or eyebrows, or touch the collar except for the closely cut hair at the back of the neck. The bulk or length of hair will not interfere with the normal wear of required headgear. Braids, cornrows, micro-braids, and dreadlocks are not authorized.

b) Sideburns - Sideburns will be trimmed and will not extend below the lowest part of the exterior ear opening. A flared appearance will be avoided.

c) Shaving – When a mustache is worn, it will be neatly trimmed and not extend beyond the lip and the corner of the mouth. Handlebar mustaches may not be worn. The wear of neatly groomed non-faddish beards or goatee is permitted.

d) Fingernails – Fingernails will be clean and neatly trimmed so as not to interfere with performance of duty, detract from the professional image, or present a safety hazard.

Bidder Response

List all exception(s):

1.4.4 Standards for the Female Employee:

a) Hair – Hair will be neatly groomed. The length and bulk of the hair will not be excessive or present a ragged, unkempt, or extreme appearance. Hair will not be worn in an extreme or fad style or violate safety requirements. It will not extend below any side of an invisible line drawn parallel to the ground at the bottom edge of the shirt collar regardless of length. The length of the hair will not be excessive. Hair will not include the wear of ornaments such as ribbons, beads, jeweled pins, or hair scrunchy. Hairstyles will not interfere with proper wearing of headgear.

b) Hair Ornaments – Hair holding ornaments (such as barrettes, pins, clips, and bands), when used, must be plain and similar in color to the hair, and will be inconspicuously placed.

c) Cosmetics - Cosmetics are authorized for wear when applied conservatively and in good taste. Exaggerated or faddish cosmetic styles are inappropriate with the uniform and will not be worn. Lipstick colors will not distinctly contrast with natural complexion and will not contrast with the uniform.

d) Fingernails - All personnel will keep fingernails clean and neatly trimmed not to exceed ¼ inch in length, so as not to interfere with performance of duty, detract from the professional image, or present a safety hazard. If used, nail polish must be a single color to compliment skin tone, or a natural dual tone. French manicure polished or natural nails will not include decorations.

Bidder Response

List all exception(s):

1.4.5 Wearing of Eyeglasses, Sunglasses, and Contact Lenses:

a) Wear of Eyeglasses and Sunglasses – Prescription eyeglasses are authorized for wear with all uniforms. Eyeglasses must be plain and non-descript so as to not interfere with performance or the professional appearance. Wear of glasses and sunglasses will be worn IAW current military policy. Eyeglasses/sunglasses will be worn in the manner for which they were made. Retainers (cords) for eyeglasses or sunglasses may be worn at the commander ‘s discretion but must be of a conservative color and design that is compatible with the uniform. Retainer cord will be tightened snuggly to give a professional appearance and so that it does not hang behind the neck. Guards should remove their sunglasses when conversing with the public whenever possible.

b) Wear of Contact Lenses - Only prescription contact lenses are authorized for wear in uniform. Trendy or extreme-colored lenses, or those that change the contour or appearance of the iris, are not authorized. Opaque lenses prescribed medically for eye injuries may be worn.

c) Exceptions - Address questions on items not discussed in this directive to the unit commander. Personnel may deviate from the uniform and personal appearance standards in unusual circumstances, and only after obtaining approval from Director of Security Forces or designee.

Bidder Response

List all exception(s):

1.5. Uniforms

1.5.1. Uniform Requirements

The Contractor must provide standard security guard uniforms in accordance with commercial standards. Uniforms will be BDU style and may be blue or black in color or polo style shirt and cargo pant, as determined by the site. Outer garments (i.e., Jackets) will be of same color and match issued uniforms.

Uniform and patch submission must be reviewed by Security Forces Squadron (SFS/SFM), with Contracting Officer approval prior to purchase or approved by the State of Michigan. Contractor must provide enough uniform clothing and footwear for use during local base/installation inclement weather conditions/extremes. All seasonal uniforms will be identical, except for items that identify rank or position. All security guards on duty will wear uniform seasonal clothing, shoes, headgear, and equipment. Vehicle inspection posts require specialized uniforms (i.e., overalls).Contractor must submit sample of uniforms to SFS/SFM for review and Contracting Officer approval prior to purchase.

Bidder Response

List all exception(s):

Bidder must explain in detail their company’s uniform policy and provide a digital image or rendering of proposed uniforms:

1.5.2. General Wear of Uniform

Uniform items not specifically authorized by this chapter are not authorized for wear. However, unit commanders may authorize additional apparel required to ensure that employees can perform their full range of duties in harsh or unusual conditions or to improve safety (such as reflective vests). Uniform/uniform items will be free of all rips, tears, frays, chips, fading, holes, etc. Uniforms will be maintained clean, serviceable, and wrinkle-free (purchase of permanent-press garments is highly encouraged). Repairs to uniforms may not be obvious. Uniforms that are identified as unserviceable will be replaced at the cost of the Contractor. Tailoring may be used to improve the fit of the uniform, but it may not alter the general overall appearance of the uniform. Shoes and boots will be clean and polished (if applicable to the skin of the footwear). Articles carried in pockets (e.g., wallet, checkbook) will not protrude, be visible, or present a bulky appearance. Keys and key chains will not be visible or attached to belt loops or belts unless required for duty. A mobile phone may be attached to the belt. All buttons on the uniform will be buttoned or zipped (shirt, cuffs, pockets), whenever possible, with the exception of the collar button.

Wrist watches, wrist identification bracelets, including a conservative style POW/MIA identification bracelet (only one item per wrist), and not more than two rings (wedding ring set is considered one ring) are authorized with uniforms unless prohibited for safety or determined by the unit commander to be a distraction or of questionable taste. All duty belt accessories will be plain black leather or nylon. Security guards will carry their government issued identification card at all times when on duty. Female personnel may wear one set of post/stud style earrings attached to the ear lobe and will not rise above the ear canal opening. Dangling and hoop style earrings are not authorized. Male personnel are not authorized to wear any type of earring while in uniform. No body piercing will be visible while on duty (e.g., tongue, eyebrow, and nose).

A necklace may be worn when wearing the uniform; however, it will be concealed beneath the t-shirt and not visible to the public.

Bidder Response

List all exception(s):

1.6. Equipment

1.6.1. Required Guard Equipment:

The Contractor must guarantee that each security guard shall possess, at all times, on his or her person:

a) One operable mobile communication device capable of transmitting and receiving throughout the assigned locations.

i. Two-way radios will be issued to each security guard at the beginning of their shift by the Alpena Combat Readiness Training Center. Contractor must guarantee that each security guard keeps issued radios with them for the duration of their shift and returns them to the base at the end of their shift to be charged.

b) Government issued identification badge with legible ¼” letters, of uniform size and color, worn on the outer garment above the right breast pocket.

c) One (1) operating timepiece.

d) One (1) operable pen and one (1) operable pencil.

e) One (1) personal pocket notepad.

f) One (1) high output tactical L.E.D. flashlight or high L.E.D. rechargeable flashlights with charger on site. Alternatives will be considered based on written request to the Program Manager.

g) Personal electronic and/or digital devices (cellular devices, smart watches, and personal computers, etc.) are prohibited except for authorized work duties.

h) All other equipment and supplies necessary to meet the specifications of this Contract must be furnished by the Contractor.

i) Patrol vehicle (Marked or Un-marked) as specified in Section 1.6.2. The specific vehicle provided is at the discretion of the Contractor.

j) Belt which must be capable of bearing the load of a pistol with a holster and proper number of rounds to fully reload the pistol with duty ammunition at least once.

k) Holster specifically designated for the size (frame and barrel length) pistol carried by the Guard. Firearm holster will be a Triple Retention Holster able to hold the weapon securely and is serviceable. Mechanical clamshell holsters and full flap holsters are prohibited.

l) Pistol – The Air Force will issue a 9mm semi-automatic handgun to each security guard.

m) Duty ammunition, which must be conventional, factory loaded cartridges of appropriate (proper) caliber for the pistol being used. Specific load must be approved by the Program Manager.

n) Maintenance of Contractor provided weapons must be covered by the Contractor.

o) All weapons must be maintained in a serviceable condition.

p) Registration, licensing, and liability costs and responsibilities will be covered by the Contractor for the weapons used by the Contract security guards.

q) Guarantee that security guards only carry authorized weapons.

r) Arming of Contract security guard personnel will be in accordance with all State and Federal statutes pertaining to firearms, and the Contractor’s Policy and Procedure for the Use of Force.

s) Each Contract security guard must comply with State of Michigan’s Concealed Pistol License Laws.

Bidder Response

List all exception(s):

Bidder must explain in detail how they will comply with the above requirements and provide details of the proposed equipment above:

Miscellaneous Equipment:

Unless specifically stated, each item of guard equipment, secondary use of force equipment, and associated items are to be provided on a 1:1 basis (i.e., 12 guards at Alpena CRTC, then Contractor will provide 12 duty belts, vests, etc.). Equipment will be standardized for all contract security guard personnel and the cost will not be assessed back to the employee.

a) Body Armor – Security guard personnel must wear body armor at all times while posted. Level III armor is required.

b) Duty Belt – Appropriate holster, flashlight holder, four (4) uniform belt keepers, single magazine case, secondary use of force holder(s), handcuff case and latex glove case. All duty belt equipment must be constructed of the same black nylon base material (i.e., web belt with web gear) and approved by the Program Manager or designee.

c) Handcuffs – Must be Smith & Wesson, Peerless, or equal. Handcuffs are considered to be equal if they are constructed of a gauge of metal that is at least as thick/dense as used by Smith & Wesson or Peerless, have double locks, and open with a standard handcuff key.

d) Flashlight – Each security guard will be supplied with one (1) high output tactical L.E.D. flashlight or high output L.E.D. rechargeable flashlights with charger, on site. Alternatives will be considered based on written request to the Program Manager.

e) Binoculars – Three sets will be provided to the site and assigned to the base/installation Entry Point(s).

f) Reflective Vest – One (1) reflective vest will be issued to each security guard, to be readily available for periods of reduced visibility/inclement weather, as directed by local base policy. The vest should have wording on the back identifying the individual as a security guard.

g) Expandable Baton and OC Spray – (at level of strength used by the military) or other secondary use of force equipment (Less Lethal), as used and mandated by local base policy. Expandable baton and OC Spray must be approved by the local base.

h) Less than Lethal Option: Taser – (model approved for use by the military) or other secondary use of force equipment (Less Lethal), as used and mandated by local base policy. Expandable baton and OC Spray must be approved by the local base. This option is not a requirement, but subject to change if base security requirements change.

Bidder Response

List all exception(s):

Bidder must explain in detail how they will comply with the above requirements and provide details of the proposed equipment above:

1.6.2. Contractor Vehicle Requirement:

The contractor must provide two (2) primary patrol vehicles at Alpena CRTC, and one (1) alternate vehicle at each location for full Contract performance to include shift relief/breaks, Post Associated Time (PAT), timely transport of guards to and from any location in the performance of duty, and accomplishment of assigned additional duties as well as patrolling.

The primary vehicle is a 4x4 SUV (4 door) or Quad Cab Pick-up, capable of carrying a minimum of four (4) people with associated gear during times of inclement weather. During normal weather conditions, the vehicle will be able to carry four (4) people with associated gear and must be sufficient to meet all safety requirements and passenger limitations, full-size SUV or Quad Cab Pick-up is preferred, but not required. All vehicles must meet State approval prior to use. Contractor provided vehicles must be clearly marked as such, meeting State approval prior to use. Only clearly marked Contractor owned or leased vehicles, no “privately owned vehicles” (POVs) owned by individual employees, will be used to perform any services required by this task order. In addition, the Contractor must have available a backup vehicle meeting the same requirement as the primary when the primary vehicle is out of service.

The vehicle must be equipped with one (1) emergency light (amber in color), siren, vehicle weapons mount capable of locking M-4 Rifle, and a Public Address (PA) system. In addition, the vehicle will be equipped with a shotgun/rifle rack to secure the weapon. The contractor must provide a first aid kit and fire extinguisher in each vehicle. The contractor is not responsible to provide a two (2) way vehicle mounted radio. Radios in use are provided by the installation. Comment by Harrell, Nichole (DTMB): Does color matter? Amber, etc.

The Contractor must be responsible for licenses, insurances, maintenance, repair, and fuel for the vehicle. In addition, the Contractor must provide a comparable replacement vehicle in the event the primary vehicle is not operational (i.e., repair, maintenance, etc.). If the vehicle becomes damaged or disabled, the Contractor will remove the vehicle from the installation within 72 hours, until it can be returned to service in good repair.

a) Vehicle markings will adhere to Air Force specifications. Deviations must be reviewed by AF Chief Security Force Program Manager.

b) Contract Security employees will at times use government vehicles in the performance of their duties. Damage to State vehicles by Contract employees will be the responsibility of the Contractor to make whole. The installation vehicle maintenance will obtain three (3) estimates for all vehicle damage. The total cost of repair must be reimbursed to the government as a claim against the Contractor. The Contractor will contact the vendor directly to settle any repair costs to the satisfaction of the government. Vehicles must be inspected for damage at the beginning and end of each shift. Any noted damage will be immediately reported to the Contractor Site Manager for an investigation.

c) Contract security vehicle must be used by government personnel in the performance of their duties, when required.

d) Contractor vehicle will remain on site for applicable patrol use and posting to support mission requirements.

Bidder Response

List all exception(s):

Bidder must explain in detail how they will comply with the above requirements and provide details of the proposed equipment above:

1.7. Weapons, Ammunition, and Maintenance

1.7.1 Weapons

The Air Force will provide each Contract security guard with his/her issued duty weapon.

a) Prior to completion of the AF Qualification Course of Fire for the 9mm semi-automatic handgun and M-4 rifle (or equivalent), the Air Force will provide each security guard with his/her personally assigned standard 9mm semi-automatic handgun or equal in performance as well as an M-4 rifle.

b) The Air Force will maintain inspection records on all weapons assigned to Contractor security guard personnel and ensure routine maintenance and cleaning is performed. All weapons will be issued from the Arms Vault. Overall responsibility lies with the Contractor security guard as they receive the weapon from the issue window. Contract security guard may report for duty in ample time to perform functions checks on their assigned weapon IAW Air Force policy.

c) Use of any privately-owned personal weapon or ammunition is prohibited.

d) Contract security guards must not carry a personal concealed weapon while on-duty and armed with government issued weapons. Privately owned concealed weapons may be carried to and from the installation but must be secured within their locked privately-owned vehicle while armed in an official capacity.

e) The Air Force will provide the most current standard qualification training prior to Armed Guard reporting to duty. Guards will be classified as the equivalent of Category A shooters and after initial qualification contract employees must re-qualify on their assigned weapon every 12 months, at a minimum. The frequency for qualification training and certification will be IAW those stated in AFI 36-2654, or currently applicable. This training will be conducted at the contractor’s expense.

f) Weapons must be loaded/unloaded in accordance with Air Force procedures outlined in AFMAN 31-129. Security Forces Supervisors must ensure trained and certified clearing barrel agent is present during all clearing, loading, and unloading operations. Contract guard shift supervisors will perform duties as clearing barrel official. They will need additional training and must successfully complete a written and practical test administered by the Combat Arms supervisor.

Bidder Response

List all exception(s):

Bidder must explain in detail how they will comply with the above requirements:

1.7.2 Ammunition

The Air Force will provide all currently authorized ammunition as used by the government at time of service for each Contract security guard (i.e., standard ball or hollow point 9mm ammunition). The Contractor must:

a) Provide, prior to Contract start and in armories, all duty ammunition load to equip 100 percent of Contract security guards at the same time.

b) Provide each Contract security guard with sufficient ammunition.

c) At the end of shift, ammunition will be turned in and accounted for by the government armory custodial ammunitions account monitor.

d) Government is responsible for storage and issue of Contractor owned weapons and ammunition when applicable. These weapons and ammunition may be stored immediately upon Contract award after completion of a joint inventory. Contractor is responsible for providing weapons storage racks/containers. The government will issue weapons and ammunition from Contractor’s supply to each Contract guard prior to posting and return all issued weapons and ammunition at the end of each shift to Contractor’s supply.

Bidder Response

List all exception(s):

Bidder must explain in detail how they will comply with the above requirements:

1.7.3. Maintenance

The Air Force will ensure weapons are serviceable and properly cleaned. Any problems or malfunctions of weapons must be immediately reported to on-duty armorer.

Bidder Response

List all exception(s):

2. Service Level Requirements

2.1. Security Guard Duties

The security guards must:

a) At a location without a dedicated supervisor report to the designated State Program Manager or designee who must be responsible for on-site supervision. The State may waive this requirement and delegate time and attendance to the Contractor.

b) Operate X-ray and/or metal detection equipment where this equipment is deployed. Contractor must adhere to Ionizing Radiation Rules governing the use of radiation machines outlined in Act No. 368 of the Public Acts of 1978, as amended.

c) Be trained and familiar with post-orders, site specific procedures, at their respective location(s).

d) Log all unusual events, found articles and hazardous conditions in writing. The logbook must be the official record of the activity. The logbook must be available at all times for inspection by the Contractor or by the representative.

e) Receive, safely keep and turn over to appropriate persons, official mail, messages and telegrams when so authorized.

f) Be alert to any emergency (i.e., fire, menacing individual, bomb threat, etc.) and take appropriate action as defined by the procedure manual for this facility. In the event of injury to or illness of an employee or client, render first aid until professional help is obtained. Notify the State Program Manager or designee immediately.

g) Report potentially hazardous conditions and items in need of repair including lighting, plumbing, wet floors, etc., and must include this in the logbook.

h) When guard services are provided during non-office hours, employees entering the premise must present valid employee identification before entering and leaving the building. All employees authorized to enter the building must have the proper identification visibly displayed on their person.

i) Question, when necessary, persons gaining unauthorized access and notify proper authorities. All employees authorized to enter the building during other than working hours must have the proper identification on their person.

j) Show respect and courtesy to all persons on all occasions.

k) Dispose of waste so as not to create custodial chores for others.

l) Complete and submit a daily log to guard supervision.

m) Not visit or fraternize with agency staff, clients, other building tenants or visitors.

n) Not assemble with other security guards on duty except as required or related to an emergency.

o) Not smoke when in uniform, whether on duty or off duty. This includes e-cigarettes and all new and emergent tobacco products. Tobacco use is only allowed in designated areas when properly relieved by other duty personnel. Comment by Harrell, Nichole (DTMB): Should we insert language that excludes vaping as well?

p) Not depart from duty station until relieved.

q) Not do any of the following while on duty (not an exhaustive list):

i. Read newspapers, magazines, books, or other matter other than State or Contractor issued directives.

ii. Use any musical instrument.

iii. Have pets at work.

iv. Consume alcoholic beverages or narcotics or be under their influence when reporting for or while on duty.

r) The Contractor must perform roving patrols of the respective facilities and/or grounds upon request or as specified in the site-specific procedure manual.

s) Armed guards must immediately report to the State Program Manager or designee any time a weapon is discharged or un-holstered and pointed on the property.

Bidder Response

List all exception(s):

Bidder must explain in detail how they will comply with the above requirements:

2.2. Security Guard Position Descriptions

2.2.1 Entry Control Guard (Level 1):

The Contractor must provide courteous, timely service continuously while maintaining control of all personnel and vehicles desiring to enter the base/installation in accordance with the local base/installation plans and policies. The Contractor will also control all personnel and vehicles departing the base/installation in accordance with local base/installation plans and policies. Entry control requirements will vary according to Force Protection Conditions (FPCON). Perform checks of individual identification. Guards will physically touch all identification cards while checking both the front and back of the card. Guards will utilize Defense Biometric Identification System to verify identity of Common Access Card (CAC) holders. Any expired card will be confiscated, and actions taken in accordance with (IAW) local procedures. During hours of darkness guards are required to utilize flashlights to inspect credentials.

a) Perform systematic inspections of vehicles IAW local procedures.

b) Issue Visitor Passes at Main Gate when Pass and Identification is closed.

c) Direct and control traffic at gate, perform emergency procedures for gate closure IAW local procedures, and perform emergency response actions as required.

d) Effectively operate the vehicle hydraulic net finial denial barrier system(s). Note: Reimbursement for costs due to damage caused to the barrier, government vehicles or personally owned vehicles as a result of neglect on the Contractor's employee will be the responsibility of the Contractor.

e) Perform required paperwork and notification procedures as required.

f) Perform emergency procedures for gate closure IAW local procedure.

2.2.2. Vehicle Inspection Gate Guard (Level 1)

Prior to base entry, all commercial and visitor vehicles must be inspected to ensure no unauthorized vehicles, personnel or materials enter the base/installation. Base Entry/Exit Point Checks will be conducted in accordance with local directives. Inspections will be conducted in a professional, safe, and courteous manner while maintaining control of all personnel and vehicles during inspection. Vehicle inspection requirements will vary according to FPCON. Contractor must supply to their employees, at no cost to the employee, any necessary safety equipment/material (i.e., flashlights, gloves, goggles, appropriate clothing/shoes, traffic vests, etc.) to conduct vehicle inspection.

Contract security guard personnel will conduct inspection of vehicles at the designated vehicle inspection point in accordance with the provided DOD guidelines and local procedures. Inspections include, but are not limited to, the interior of the vehicle, bed/box, trunk, trailer, under the hood, and underside of the vehicle. The guard will instruct all vehicle operators to open all doors, compartments, hood, trunk, gas tank door, etc. The guard at no time will open/close these items.

Inspections include the use of various government furnished equipment such as mirrors, hand-held/desk top explosive detectors, X-Ray units, under vehicle surveillance systems and support to the handler of any employed Military/Civilian Working Dog Team, if available.

Verify arrival of explosive laden vehicles with local Transportation Management Office (TMO). Direct explosive laden vehicles to local designated holding areas and receiving points.

Be able to distinguish the difference between a commercial vehicle inspection required on all vehicles and base entry/exit point checks. Required paperwork will be completed in a timely manner as required.

2.2.3. Security Response Team (SRT) / Member (Air Force Specific) (Level 2) The Contractor must provide courteous, timely service continuously while conducting patrols as an individual on the installation in accordance with local installation plans and policies which will be provided.

a) Patrol in and around a USAF restricted area for protection level (or critical) resources providing immediate response to any situation affecting the protection level resource IAW AFI 31-101, USAF Physical Security. The Contractor will ensure employees are familiar with all Federal Aviation Administration (FAA) restrictions and fines for airfield violations. Fines issued to personnel will be the responsibility of the Contractor.

b) Patrols working inside an operational flight line must adhere to flight line driving requirements. Patrols will also conduct Random Antiterrorism Measures (RAMs) as directed around the installation. Contractor employees will be subject to completing a SF 85, Public Trust form which will grant them unescorted access into the flight line area once a favorable investigation has been completed. This form must be submitted within 30 days of hire, at no cost to the Vendor or the Contractor employee. The Contractor employee will then be issued a civilian AF Form 1199, Restricted Area Badge. The badge is subject to inventory and is a controlled item and will not leave the installation. Badges will be maintained within the squadron for safekeeping.

c) The Contractor will ensure members successfully pass a flight line driving training session to measure flight line competency. Members are required to submit to a color vision test at no cost to the Vendor or the Contractor employee. If member cannot pass the color vison exam, they will be restricted to non-movement areas of the flight line.

d) The Contractor will perform duties as required to ensure only authorized personnel are granted access into the area. The restricted areas include the flight line, ramp area, run-up pad, associated hangers and any area designated in writing by the Wing Commander or designee.

e) Enforce regulations designed to prevent breaches of security. Exercise judgment and discretion when intervening to all incidents while keeping the situation under surveillance and report (sound the alarm). Perform required vehicle inspections as required.

f) Respond to calls for service or incidents, Patrolman Investigations, Traffic Enforcement to include ticketing, Building Checks, Post Relief, and other associated patrol duties as directed. Comment by Harrell, Nichole (DTMB): Do established Level 2 Patrolmen (fulltime) have the option of becoming armory certified through USAF at Alpena CRTC?

g) Established level 2 patrolmen (fulltime) may become armory certified through USAF.

2.2.4. Emergency Control Center (ECC) (Level 3)

Assigned controller inside base control center. ECC duties, at a minimum, include operates communication equipment to receive incoming calls for assistance and dispatches personnel and equipment to scene of emergency. Operates telephone console to receive incoming calls for assistance. Questions caller to determine nature of problem and type and number of personnel and equipment needed, following established guidelines. Scans status charts and computer screen to determine units available. Monitors alarm system signals that indicate location of fire or another emergency. Operates two-way radio to dispatch police, fire, medical, and other personnel and equipment, and to relay instructions or information to remove units. Types commands on computer keyboard to update files and maintain logs. Tests communications, alarm equipment, and backup systems to ensure serviceability. May provide pre-arrival instructions to caller, utilizing knowledge of emergency medical techniques. May activate alarm system to notify fire stations. The Contractor will ensure members have appropriate security clearances as identified in paragraph 3 of the Security Clearance Requirements located under Administrative/Security Clearance. Member is required to complete additional training to fulfill this position.

2.2.5. Shift Supervisor/Flight Chief (Level 4)

The Shift Supervisor/Flight Chief must supervise shift personnel, conducts guard mount (pre-shift briefings) and inspects individually assigned equipment for assigned personnel. Assures assigned personnel are present and able to perform job relates tasks and duties during their assigned shift. Ensures assigned personnel are suitable to arm with government weapons IAW AFI 31-117 Arming and Use of Force. Reports minor deficiencies to the Site Manager for correction and major issues in regard to base security immediately upon their discovery to both the Superintendent of Security Forces and the Site Manager. Provides duties as the on-duty armorer during their assigned shift. Conducts and documents inventory of government equipment. Inspects assigned vehicles and reports deficiencies to the Site Manager. Ensures reports are completed for any damaged property reported during their shift. Supervises building security and facility heat checks (when applicable) and ensures the inspections are documented properly. Conducts patrols, investigates minor offenses, conducts traffic enforcement/management. Supervises on shift training, training exercises and mentoring of assigned personnel. Reviews the shift blotter, reports, and enclosures for completeness, accuracy and clarity. Monitors use of the DBIDS (Defense Biometric Identification System) and notifies the Site Manager of system deficiencies. Maintains chain of custody for found property and evidence collected during their shift. Provides on the job training and assists with maintaining training records for assigned personnel. Supervises initial responses for emergency situations on the installation. Attends quarterly supervisor meetings with the Site Manager. Provides feedback to Site Manager and the Superintendent of Security Forces.

2.2.6. Training Officer (Level 5)

Assigned training officer will assign, coordinate and maintain all associated training including initial and recurring and document training records. Training requirements will be documented and available for review by the Superintendent of Security or designee. Will assist with preparing employees for training evaluations and prepare training and reference material for all employees. Training requirements will be documented utilizing the use of the following forms:

a) AF Form 55, Employee Safety and Health Record; to document safety training.

b) AF Form 522, USAF Ground Weapons Training Data; to document individual weapons training.

c) AF Form 623, Individual Training Record Folder; to record individual training.

d) AF Form 623a, On-the-Job Training Record-Continuation Sheet; to record supplementary information in individual training records.

e) AF Form 797, Job Qualification Standard Continuation/Command JQS; to document qualification training.

f) AF Form 1098, Special Task Certification and Recurring Training; to document SF recurring and sustainment training.

2.2.7 Pass and Identification (Level 5)

The Contractor must provide courteous, timely service, continuously, while maintaining control of all personnel during required document verification and vehicle pass processing prior to proceeding onto the installation in accordance with the local installation plans and policies. Contractor must issue visitor passes (AF Form 75) and civilian identification badges according to AF and local procedures once it is determined there is a valid need.

The Contractor must perform all required background checks for the issuing of civilian identifications and use of the DBIDS. Guards assigned to this responsibility will utilize government systems to issue CAC cards to authorized DOD personnel. This position may be closed and utilized for force protection duties as directed to meet mission requirements and higher force protection conditions. Under non-contingency or non-emergency circumstances this position has a Monday through Friday work schedule with weekends and federal holidays off. Federal holidays are identified in Subsection 3.7.2. of this Statement of Work.

2.2.8. Administrative Assistant / Reports and Analysis (Level 5) The Contractor must provide courteous, timely service, continuously, while working directly for the CRTC Security Forces Superintendent. The guards assigned to this responsibility must utilize government systems to perform all reporting and analysis responsibilities as it relates to this requirement. The guard will input data in AFJIS, NIBRS, DIBRS and other government software/database programs to assure accurate and proper reporting to the Alpena CRTC Security Forces Superintendent. Additional administrative duties may be assigned upon request of the Program Manager or designee. This position may be closed and utilized for force protection duties as directed to meet mission requirements and higher force protection conditions. Under non-contingency or non-emergency circumstances this position has a Monday through Friday work schedule with weekends and federal holidays off. Federal holidays are identified in Subsection 3.7.2. of this Statement of Work.

2.2.9. Site Manager (Level 6)

The contractor must provide one site manger to work as a liaison between the Superintendent of Security Forces or designee, project manager and the Contractor by:

a) Supervise all members employed under the Contract on site and ensure compliance with Contract requirements.

b) Oversee hiring of personnel to ensure the minimum number of personnel are qualified, trained, and outfitted for duty and able to meet posting requirements as outlines in this Contract.

c) Complete duty schedules to compliment on going Security Forces operations to meet mission requirements.

d) Address employee deficiencies and discipline when identified.

e) Remove Contract personnel immediately from the site at the written request of the Superintendent of Security Forces, Designee or Program Manager upon notification of substandard work performance or who are deemed a hazard or danger to AF personnel and or resources.

May perform security duties in the event of employee shortages caused by emergencies, contingencies, and higher force protection conditions. Under non-contingency or non-emergency circumstances this position has a Monday through Friday work schedule with weekends and federal holidays off. Federal holidays are identified in Subsection 3.7.2. of this Statement of Work.

Bidder Response

List all exception(s):

Bidder must explain in detail how they will comply with the above requirements:

2.3. Training

All Armed Security Guards assigned to this Contract must be trained to the standards established by the Air Force requirements of training and qualifications in the use of firearm, pursuant to the new statute Public Act 381. All personnel must also maintain a Michigan Concealed Pistol License (CPL).

The training must (at a minimum) consist of the following topics:

a) Pistol / Rifle Knowledge

b) Safe Weapon Handling

c) Ammunition Knowledge

d) Approved Air Force Requirements Course or equivalent course approved by the Program Manager

e) Weapons Retention

f) Firearms and Weapons Law

g) Use of Deadly Force (i.e., Shoot, Don’t Shoot) Written Examination A live fire exercise must be conducted a minimum of once per year as part of the proficiency and re- qualification process. Arming of Contract security guard personnel will be in accordance with all State and Federal statutes pertaining to firearms, and in accordance with the Contractor’s Policy and Procedure for…