2 - 13219 - Missile Xray and CT X5000 PWS Maintenance Contract.docx
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- Maintenance of CT X5000 System
- Solicitation number
- FA8227-25-Q-6003
About this file
This Performance Work Statement (PWS) details maintenance requirements for the Computed Tomography (CT) X5000 system at Hill Air Force Base for the 309 Maintenance Support Group (MXSG). The contract requires a contractor to provide comprehensive on-site maintenance, including preventative maintenance (two visits annually), calibration, troubleshooting, repair, technical support, parts replacement, software upgrades, and training for government personnel. Specific requirements include upgrading software from version 1.9 to 2.4, providing a preliminary evaluation within 30 days of contract award, and maintaining the system according to Original Equipment Manufacturer (OEM) specifications.
The contract is for the 709th Mission Support Squadron (MXSS) Nondestructive Inspection (NDI) section, supporting critical Air Force nuclear weapons and rocket systems inspection capabilities. The maintenance will occur in building 985 at Hill Air Force Base, Utah, with technical support available Monday-Friday from 6:00 a.m. to 3:30 p.m. Mountain Standard Time. Key deliverables include maintenance logs, service reports, cost proposals, and a safety plan. The contractor must have technicians trained specifically on this equipment and comply with extensive security, safety, and operational security requirements typical of military contract work.
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Performance-Based Work Statement (PWS)
FOR
MAINTENANCE OF THE COMPUTED TOMOGRAPHY X5000 SYSTEM
309 Maintenance Support Group (MXSG)
U.S AIR FORCE
12 DECEMBER 2024
FOR MAINTENANCE OF THE COMPUTED TOMOGRAPHY X5000 SYSTEM309 Maintenance Support Group (MXSG) i
TABLE OF CONTENTS
| 1 | DESCRIPTION OF SERVICES | 1 |
| 2 | BASIC SERVICES | 1 |
| 3 | ON-SITE MAINTENANCE | 1 |
| 4 | SERVICE SUMMARY | 5 |
| 5 | CONTRACT DATA REQUIREMENT LIST (CDRL) | 5 |
| 6 | QUALITY ASSURANCE | 6 |
| 7 | ADDITIONAL REQUIREMENTS | 9 |
| 8 | SECURITY | 10 |
| 9 | GENERAL INFORMATION | 14 |
| Appendix A – ACRONYMS AND ABBREVIATIONS | 18 | |
| Appendix B – EQUIPMENT LISTING | 19 | |
| Appendix C – SAFETY | 20 |
DESCRIPTION OF SERVICES
This Performance Work Statement (PWS) identifies requirements of the 309 Maintenance Support Group (MXSG) Nondestructive Inspection (NDI) section at Hill Air Force Base (HAFB) for a service contract to perform on-site maintenance for the Computed Tomography (CT) X-ray system and associated subcomponents. This sophisticated and proprietary system is used for failure analysis, reverse engineering, density analysis, subsurface defect detection, and it is vital to the inspection and sustainment of the Air Force Nuke Weapons System, and Rocket System Launch Program (RSLP) weapons systems. The Contractor shall provide all labor, tools, parts, supplies, equipment, lodging, transportation, and other necessary items needed to perform the required services on the X5000 located in building 985 at HAFB. The Contractor shall maintain the X5000 and subcomponents to specifications In Accordance With (IAW) Original Equipment Manufacturer (OEM) manuals.
BASIC SERVICES
The Contractor Shall provide on-site maintenance to include Preventative Maintenance (PM), calibration, troubleshooting, repair, alignment, on-call telephone/email technical support, parts, testing and evaluation, software updates, training, and additional repairs, if needed, for the X5000 and associated subcomponents.
The Contractor Shall train government personnel in all required operation and maintenance IAW OEM manuals.
The Contractor Shall be responsible for restoring the X5000 and associated subcomponents to a fully functional state capable of quality imaging analysis.
The Contractor Shall provide the required services IAW applicable guidance/regulations and/or OEM manuals.
ON-SITE MAINTENANCE
Initial Evaluation - The Contractor Shall provide on-site evaluation of the X5000 to ensure the X5000 is in proper working condition. The evaluation will include a thorough assessment of the X5000 mechanical, electric and software functionality. The contractor shall identify in a preliminary manhour estimate cost proposal to the 709th Mission Support Squadron (MXSS)/NDI supervisor(s) and Contracting Officer (CO) or Contracting Officer’s Representative (COR), any critical issues requiring immediate attention for parts and repairs no later than (NLT) 30 calendar days after contract (DAC) award. (CDRL A001) The contractor shall not perform any repairs prior to approval from the CO or COR.
The contractor shall coordinate and prioritize the timing of the repair as deemed necessary by the MXSS/NDI supervisor(s) and CO or COR.
The Contractor Shall provide a PM schedule with two (2) visits in a 12-month period on each machine IAW OEM manuals NLT 30 days after notification of award. (CDRL-A002) The Contractor Shall perform two (2) PM visits annually on each machine IAW contractor provided PM schedule.
The Contractor Shall perform all maintenance and repair, if necessary, on both hardware and software IAW OEM specifications and configuration.
The Contractor Shall coordinate on-site visits with the MXSS/NDI supervisor(s), CO or COR within 60 calendar DAC award.
Maintenance and Repair Log - For any PM, calibration, alignment, and repair, The Contractor Shall provide to the MXSS/NDI supervisor(s) and CO or COR, a service report, (CDRL A003) that details all the maintenance/repairs performed on the system, NLT five (5) business days after completion of the maintenance/repairs.
Maintenance and Repair Log - For any PM, calibration, alignment, and repair, The Contractor Shall document the work accomplished in a logbook detailing all the repairs performed on the system the day the work is completed that will be kept by the MXSS/ NDI supervisor(s).
The Contractor Shall provide and replace all parts related to the PM specific to the X5000 and associated subcomponents to ensure the proper functionality of the system.
The Contractor Shall use only new OEM parts or parts of equal quality in making repairs. The replacement of worn or defective parts shall be consistent with the OEM’s design of the system.
Large components that must be returned to the factory for repair will be packaged and shipped to the contractor’s site at the contractor’s expense. Return packaging, insurance, and shipping costs shall be prepaid by the contractor.
All parts needing replacement shall be replaced within five (5) business days. For long lead time items, the contractor shall procure items on a schedule agreed to by the MXSS /NDI supervisor(s), CO or COR.
The Contractor Shall Upgrade efX-CT and efX-DR from 1.9 to 2.4 (or higher if available) NLT 60 calendar DAC award. (CDRL-A004) The Contractor shall record all deficiencies found during testing and provide findings and recommendations for repairs in a manhour estimate cost proposal, to the MXSS/NDI supervisor(s) and CO or COR, NLT five (5) business days after evaluation has been completed. (CDRL A001) Upon completion of PM, The Contractor Shall test the system to ensure functional performance and accuracy. The Contractor shall then demonstrate the functional performance and accuracy of the system for acceptance by the MXSS/NDI supervisor(s).
ADDITIONAL REPAIRS
The Contractor Shall provide additional repairs, as needed, during the contract Period of Performance (PoP) to repair the X5000 and associated subcomponents. Travel costs for additional repairs shall be included up to the Per Diem Travel and Transportation Allowance under the Department of Defense Joint Travel Regulation (DoD JTR). Actual labor costs shall be included at contractor’s hourly rate. Parts needed for additional repairs during the contract period, except parts that are covered by warranty, shall be approved by the discretion of MXSS/NDI supervisor(s) and CO or COR.
The Contractor Shall start the repair process within five (5) business days of receiving an approval of the provided price breakdown and issuance of task order or task order modification.
The Contractor shall not make any repairs to the equipment until the cost proposal has been approved by the CO or COR. The government will not incur any cost unless approved by CO or COR.
The Contractor Shall, at their discretion, perform additional repairs during a PM visit, when approved by the MXSS/NDI supervisor(s) and CO or COR. The MXSS/NDI supervisor(s) will make every effort to make the contractor aware of equipment problems in advance, so they may be repaired during the PM visit.
Upon completion of repairs The Contractor Shall test the system to ensure functional performance and accuracy.
The Contractor shall demonstrate the functional performance and accuracy for acceptance by the MXSS/NDI supervisor(s).
The Contractor Shall follow and maintain the system to OEM maintenance, repair, and specification data.
The Contractor Shall provide to the MXSS/NDI supervisor(s) and CO or COR, a service report, (CDRL A003) that details all the repairs performed on the system, NLT five (5) business days after completion of the maintenance/repairs.
The Contractor Shall document the work accomplished in a logbook detailing all the repairs performed on the system the day the work is completed that will be kept by the MXSS/ NDI supervisor(s).
ON-CALL TELEPHONE/EMAIL TECHNICAL SUPPORT
The Contractor Shall provide technical support by phone/email for the duration of the contract from 6:00 a.m. to 3:30 p.m. Mountain Standard Time (MST), Monday-Friday.
The Contractor Shall respond to technical questions within one (1) business day of Government request.
The Contractor Shall provide a telephone number and e-mail address to the MXSS/NDI supervisor(s), CO and COR upon award of the contract.
FAMILIARIZATION - At MXSS discretion, The Contractor Shall provide 3-Day Advanced Onsite Training (up to 4 students) for Reverse engineering and failure analysis of circuit boards, and other intricate multi density assets. Fine-tuning CT acquisitions/images.
SPECIAL QUALIFICATIONS
All contractor field maintenance technicians shall be trained for the specific equipment and software to be maintained under this service. Contractor training must include an OEM maintenance course or OEM approved equivalent.
All maintenance, repair, and parts on the X5000, software, and associated subcomponents shall be IAW OEM specifications to include operation, maintenance, and software manuals for the X5000 as well as the OEM’s specifications and operation, maintenance, and software manuals for the various sub-system components.
SERVICE SUMMARY
| PWS Paragraph |
| Performance Objective |
| Performance Threshold |
| 3.1 |
| The Contractor Shall provide on-site evaluation of the X5000 to ensure the X5000 is in proper working condition. |
| Performance is acceptable when the Contractor on-site evaluation of the X5000 deviation and provides a preliminary manhour estimate cost proposal no later than (NLT) 30 calendar days after contract awarded |
| 3.2.1 |
| The Contractor Shall perform two (2) PM visits annually on each machine IAW contractor provided PM schedule. |
| Performance is acceptable when the Contractor completes two (2) PM visits annually on each machine. |
| 3.4 |
| The Contractor Shall coordinate on-site visits with the MXSS/NDI supervisor(s), CO or COR. |
| Performance is acceptable when the Contractor coordinates on-site visits within 60 calendar days after contract awards. |
| 3.5.1, 3.13.4.1 |
| The Contractor Shall document the work accomplished in a logbook detailing all the repairs performed on the system the day the work is completed that will be kept by the MXSS/ NDI supervisor(s). |
| Performance is acceptable when the Contractor logs work accomplished into the logbook and provides a service report NLT five (5) business days after completion of repair. |
| 3.9 |
| All parts needing replacement shall be replaced within five (5) business days. |
| Performance is acceptable when all replacement parts are replaced within five (5) business days. |
| 3.10 |
| The Contractor Shall Upgrade efX-CT and efX-DR from 1.9 to 2.4 (or higher if available). |
| Performance is acceptable when upgrade is completed NLT 60 days after contract awards. |
| 3.11 |
| The Contractor shall record all deficiencies found during testing and provide findings and recommendations for repairs in a manhour estimate cost proposal. |
| Performance is acceptable when Contractor provides record NLT five (5) business days after evaluation has been completed. |
| 3.13.1.1 |
| The Contractor Shall start the repair process within five (5) business days of receiving an approval of the provided price breakdown and issuance of task order or task order modification. |
| Performance is acceptable when Contractor provides additional repairs and starts repair process within five (5) business days after receiving approval to repair. |
| 3.14.2 |
| The Contractor Shall respond to technical questions within one (1) business day of Government request. |
| Performance is acceptable when Contractor responds to technical questions within one (1) business day. |
| 3.15 |
| The Contractor Shall provide 3-Day Advanced Onsite Training (up to 4 students) for Reverse engineering and failure analysis of circuit boards, and other intricate multi density assets. Fine-tuning CT acquisitions/images. |
| Performance is acceptable when Contractor provides 3-day Advanced on-site Training. |
CONTRACT DATA REQUIREMENT LIST (CDRL)
Contract information data shall be delivered electronically in accordance to the corresponding requirement for each Data Item listed in Table 5-1 (below). The contractor shall have no more than one error per quarter for all CDRL submittals. The contractor shall submit CDRLs according to the due date indicated and have no more than one CDRL per quarter submitted after the identified due date. Grammatical errors do not count as an error. Substantive mistakes shall be corrected within two working days and corrective action taken to prevent recurrence of inaccurate/late CDRLs.
Table 5-1
| CDRL |
| Title |
| PWS Paragraph |
| Delivery |
| A001 |
| Manhour Estimate Cost Proposal |
| 3.1 / 3.11 |
| NLT 30 DAC award |
/ As Required
| A002 |
| Preventative Maintenance Schedule |
| 3.2 |
| NLT 30 days after notification of award |
| A003 |
| Maintenance/Repair Log |
| 3.5 / 3.13.4 |
| NLT five (5) business days after completion of the repairs |
| A004 |
| Software Upgrade |
| 3.10 |
| NLT 60 calendar DAC award. |
| A005 |
| Quality Control Plan |
| 6.4.1 |
| NLT 30 days after notification of award |
| A006 |
| Safety Plan |
| 7.2.4, |
Appendix C NLT 15 days after notification of award
| A007 |
| Accident/Mishap Report |
| 9.6.2, |
Appendix C Submitted within one (1) hour following Accident/Mishap
QUALITY ASSURANCE
GOVERNMENT QUALITY ASSURANCE
The government will inspect and evaluate the contractors’ performance to ensure services are received in accordance with requirements set forth in this contract. The COR will use the contractor’s work schedule, or modified version thereof, to record validation results. Results of the validation then becomes the official Air Force record of the contractor’s performance. Government surveillance of tasks not listed in the PWS or by methods other than those listed in the PWS (such as provided for by the Inspection of Services clause) may occur during the performance period of this contract. Such surveillance will be done according to standard inspection procedures or other contract provisions. Any action taken by the CO as a result of surveillance will be according to the terms of this contract.
The government will periodically evaluate the contractor’s performance in accordance with the Quality Assurance Surveillance Plan (QASP). The government may inspect each task as completed and increase the number of quality assurance inspections if deemed appropriate because of repeated failures discovered during surveillance inspections or because of repeated customer complaints. Likewise, the government may decrease the number of quality assurance inspections if performance dictates.
When an observation indicates defective contractor performance, the COR will require the contractor’s Contract Manager or representative at the site to initial the observation. The formal process is, when a performance threshold has not been met or contractor performance has not been accomplished, the COR will initiate and provide the CO a Corrective Action Report (CAR) for issuance to the contactor. The contractor shall respond to the CAR IAW instructions provided and in the CAR. While the formal process of this paragraph to address unacceptable contractor performance is always available, the Government reserves the right to initiate a less formal process involving the contractor, the COR and the CO meeting together at no additional cost to the Government regarding unacceptable contractor performance.
PERFORMANCE ASSESSMENT
Periodic Surveillance - This method requires the COR to employ a “spot check” style of evaluation based on the contractor’s services. Periodic surveillance will be conducted on a scheduled basis (daily, weekly, monthly, quarterly, semi-annual or annually) and may be adjusted, based on quality trends.
Customer Complaints - The COR will receive and investigate all complaints. The COR will be responsible for validating customer complaints. The CO shall make final determination of the validity of customer complaint(s) in cases of disagreement with the COR and the contractor. Validated customer complaints shall be reperformed, if possible, within 3 (three) business days of notification at no additional cost to the Government IAW the inspection clause of the contract and the direction of the CO.
Review of Audits - COR reviews results of the contractor’s accepted quality management system audits and related quality metrics.
100 Percent Inspection - This method requires the COR to do 100 percent inspection on all tasks performed. Appropriate for tasks that occur infrequently. Usually only deals with Safety and/or Security, unless mandated by an Air Force Instruction (AFI) or industry standard.
CONTRACTING OFFICER REPRESENTATIVE - CORs are representatives of the CO and will participate in the administration of this contract. After award of the contract, the contractor will be provided a letter identifying the COR and setting forth their duties and authorities. The COR is not authorized to change any of the terms and conditions of the contract/task order.
Acquisition Team Meetings - The Contractor’s Contact Manager (CM) with the CO, Contract Administrator (CA), COR, and other government personnel constitute an acquisition team [See FAR 1.102 (c)] and shall meet on a regular basis. The Acquisition Team will establish how often meetings are needed based on contract complexity. As a subset of the Acquisition Team, Government members of the Acquisition Team are often referred to as the Multi-Functional Team (MFT) and may meet as determined by the MFT. The contractor may request a meeting with the CO when the contractor believes such a meeting is necessary. If the CO or CA deems necessary, written minutes of any such meetings shall be recorded by the CA in the contract file and signed by the Program Manager (PM) and the CO or CA. If the contractor does not concur with any portion of the minutes, such nonoccurrence shall be provided in writing to the CO within 10 calendar days following receipt of the minutes.
QUALITY CONTROL - In compliance with the applicable contract clauses FAR 52.246-4 thru FAR 52.246-5, entitled, “Inspection of Services (Fixed Price and Cost-Reimbursement),” or FAR 52.212-4(a) Commercial Terms and Conditions Inspection/Acceptance, develop and maintain an effective quality control program to ensure services are performed IAW this PWS, applicable laws and regulations and IAW best commercial practices.
Quality Control Plan (QCP) - The contractor shall be required to submit and maintain an acceptable QCP (CDRL A005). Within 30 days after contract award or within 14 days after the need for changes to an existing QCP, the contractor shall submit a QCP to the CO. The CO will notify the contractor of acceptance or required modifications to the plan. The contractor shall make appropriate modifications and obtain acceptance of the plan by the CO within 14 days. The contractor’s QCP shall contain, at a minimum, the following descriptive items:
The inspection system to cover all services. Description shall include specifics as to the areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the inspector(s).
The methods to be used for identifying and preventing defects in the quality of services performed.
How the records will be kept. Records must document all inspections and corrective or preventive actions taken.
CONTRACTOR’S PERFORMANCE - The government assesses a contractor’s performance on an on-going basis, both positive and negative, and provides a record on a given contract during a specified period of time.
Past Performance Information (PPI) - PPI can be provided to other government agencies, as requested.
Contractor Performance Assessment Report System (CPARS) - Depending on the estimated value of the contract, formal assessment and reporting of contractor performance is required and is documented using the CPARS system. An assessment usually provided on an annual basis is sent to the contractor’s representative for their comment. The contractor will have up to 60 days to review and comment on the assessment.
ADDITIONAL REQUIREMENTS
GOVERNMENT PROVIDED SUPPORT
The Government will provide necessary working space, including heat, light, ventilation, and electrical powered outlets for the use of contractors’ maintenance personnel. The Government will provide access to the necessary facilities where the equipment resides. The place of performance shall be HAFB, UT.
Government telephones shall be used for official business only.
The contractor shall be responsible for safeguarding all Government property provided for contractor use.
SAFETY AND HEALTH STANDARDS
The contractor shall follow and adhere to the Air Force is part of the Occupational Safety and Health Administration (OSHA).
The contractor is required to attain familiarization with the requirements of Voluntary Protection Program (VPP). Information on the VPP can be accessed at http://www.osha.gov/dcsp/vpp/index.html. VPP requirements apply to contractors whose employees work more than 1,000 hours per quarter. The contractor shall flow down these requirements to all sub-contractors who qualify as applicable contractors under this contract.
The contractor shall provide from its OSHA 300 information the Total Case Incident Rate/Days Away Restricted or Transferred (TCIR/DART) rate by 15 January of each year to the CO for submission as part of the installation's annual OSHA VPP self-evaluation report.
System Safety Program Plan - The contractor shall implement a safety program that ensures protection of Government personnel and property. As part of the Safety Program the contractor shall establish a Safety Plan IAW Appendix C of this PWS. The contractor shall submit the Safety Plan within 15 days after contract award. (CDRL A006)
SECURITY
Security Review Date: 20280318 Reviewed By: Sam Samuelson, Security Manager
CONFLICTS OF INTEREST
The contractor shall not assign to contract or task order performance any person, including any employee of the U.S. Government, if employing that person would create a conflict of interest under any law, regulation or policy of the United States Government. Additionally, the contractor shall not assign to contract or task order performance, any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval according to DoD Directive 5500.7-R, Standards of Conduct, and any other applicable regulation or policy of the Department of the Air Force or its subordinate commands, as applicable, including but not limited to Air Force Materiel Command.
Contractors will not use any other form of identification to access any government installation or facility while working on a government contract except the issued credentials associated with the awarded contract or task order. Example: using a military retiree card to access an installation to work on a contract.
SECURITY REQUIREMENTS
Government telephones, computers, fax machines, copy machines, and other equipment shall be used only for official Government business Foreign nationals (FN) will not be escorted, or sponsored, onto the installation without being properly vetted. Any request must follow 309 MXSG OI 16-102, Security Requirements section 7. FNs must be approved for access via the Foreign Disclosure Office and Air Force Office of Special Investigations (AFOSI).
Contractor shall schedule all visits and coordinate Base entry by contacting MXSS/NDI supervisor. The contractor shall be escorted at all times.
The contractor shall comply with all security, force protection, operation security and antiterrorism requirements at each installation.
The contractor shall comply with MXSG in and out-processing procedures for all contractor personnel to ensure required security-related briefings and debriefings are accomplished. Specific in and out-processing checklists may be included at the task order level.
The contractor shall use the COR as the primary means of reviewing and approving forms and for communicating with necessary government representatives.
Communications Security All communications with DoD organizations are subject to Communications Security (COMSEC) review.
The DoD authorizes the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations.
The Government advises the contractor that at any time they place a call to, or receive a call from, a DoD organization, they are subject to COMSEC procedures.
The contractor assumes the responsibility for ensuring wide and frequent dissemination of the above information to all employees dealing with official DoD information.
Operations Security (OPSEC) Requirements - During the course of this contract, in addition to those restrictions, instructions and guidelines delineated in the PWS and/or other references provided, the contractor shall adhere to the following minimum requirements.
Introduction of personnel electronic devices into government spaces, laptops, tablet Personal Computers (PC)s, cellular phones, cameras, recording devices, and data recording/storage devices is strictly controlled and forbidden in most cases. Company issued equipment required for the performance of work must be approved by the government MXSG Security Manager (SM). Photography and recording is not allowed in restricted areas and controlled areas except for official use and by approved photography letter only. NOTE: Unless otherwise stipulated in the contract, contact the Installation Public Affairs or SM for approval.
Contractor personnel shall not discuss government operations in public or over unprotected or unencrypted communications. Official Business controlled unclassified information (CUI) may only be transmitted as directed in the PWS as it adheres to CUI Guidelines.
The Contractor shall not post to company websites, publications, newsletters, or other media any images, data or information that reveal sensitive government operations, personnel, equipment, and/or classified or CUI. When in doubt, company press releases, related to this contract, will be coordinated through the Public Affairs Office prior to release.
Contractor personnel shall not disclose to unauthorized third parties, post to unofficial sites (including all Social Networking sites) any images, data or information that reveals sensitive government operations, personnel, equipment, including, but not limited to: Tactics, techniques and procedures, production or work schedules, any visible or concealed modifications, upgrades, additions to Air Force installations, property or weapons or equipment; increases, change, or decreases in work/deployment frequency or government personnel, project schedules, logistics or material delivery schedules; specialized equipment orders, deliveries, shipments, etc. (Unauthorized disclosure and transfer of National Security Information is punishable under 18 USC § 793.); Unauthorized disclosures and attempts to solicit this type of information by unauthorized third parties or others not affiliated with this contract shall be reported to the SM and/or installation SFS, COR, and, if applicable, the company FSO and/or the Defense Security Service.
Practice OPSEC and implement countermeasures to protect Critical Information (CI) and other sensitive unclassified information and activities vigilance or degrade the planning and execution of military operations performed or supported by the contractor in support of the mission. Protection of CI will include the adherence to and execution of countermeasures which the contractor initiates or as provided by OPSEC manager or installation OPSEC Program Manager, for CI on or related to the PWS.
The contractor must mark and protect any information IAW CUI, to include E-mail, and adhere to all CUI standards and policies.
Contractors who have access to the Ogden Air Logistics Complex (OO-ALC) and Government Servicing Units (GSU)s facilities or critical information shall have OPSEC training IAW AFI 10-701, OPSEC. Initial training will be approximately one (1) hour and follow-on recurring annual training will be approximately 1/2 (0.5) hour. OPSEC training will be conducted within 30 days of assignment.
CONTRACTOR IDENTIFICATION & BADGES
All contractor management, staff and contractor personnel shall be clearly identified as such at ALL times. Contractor identification shall include visible badges, conversations, mail, email, teleconferences, video teleconferences, faxes, and/or other electronic communication whether with government personnel, other contractor personnel, or with the public when supporting this contract where their status as contractor employees might not otherwise be apparent or where they might be mistaken for civil service employees. At a minimum, contractor management staff or contractor personnel shall clearly identify themselves using the label “contractor” in email addresses in accordance with Federal Acquisition Regulation (FAR) 37.114(c), Special Acquisition Requirements; opening ALL phone conversations with a statement materially the same as, “[office name], I am [employee name], a [prime contractor’s company name] employee,” including the employing contractor’s name in the letterhead and/or signature block of any written correspondence; and any other means necessary.
IN/OUT-PROCESSING
All contractors are required to in/out-process from each respective organization regardless of if they are issued a Defense Biometric Identification System (DBIDS) or Common Access Card (CAC).
Contractor employees will complete the same in/out processing checklist from the assigned organization. Employees removed from the contract will be required to return all government issued credentials and vindicator key to the issuing office within the same day of separation. If employee is unable to return the credentials and vindicator key, then the supervisor will ensure that all credentials are returned to the issuing SM the same day.
SECURITY INCIDENT - Should a security incident occur, the contractor shall: immediately report to the site location MXSG SM all available facts related to each instance, take such precautions as the SM may reasonably require for security purposes, take reasonable and prudent action to establish control of the scene; prevent further violation, to preserve evidence until released by proper authority; and cooperate fully and assist Government personnel as the Government conducts an investigation of the violation. NOTE: Participation shall last until the investigation is complete.
GENERAL INFORMATION
HOURS OF OPERATION
Normal Hours of Operation - The contractor shall perform the services required under this contract during the following hours: Monday through Friday 0530-1600 – EXCEPT FEDERAL HOLIDAYS and other base closures.
Federal Holidays - Unless otherwise required by the Government, the contractor shall not have access to the Government facilities on the following federal holidays: New Year’s Day, Martin Luther King’s Birthday, Washington’s Birthday, Memorial Day, Independence Day, Juneteenth, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day. If a holiday falls on Saturday, it is observed on Friday and working hours are Monday through Wednesday for that week. If the holiday falls on a Sunday, it is observed on Monday. Any other circumstances that may prompt base closure, such as Days of National Mourning, may also restrict opportunity to perform the exchanges. In the event of a base closure, exchanges shall be performed on the next business day. There may also be up to six Air Force Materiel Command (AFMC) Goal Days and four Wingman Days per year awarded to Government civilian employees, as well as possible weather-related days and Government directed holidays. On these days, the contractor shall not generally be required to work, and the Government shall not be billed for work not performed.
NOTE - Good Friday is regarded as a holiday by the Utah Wage Determination; however, Good Friday is not a Federal Holiday so the Government facilities will be open for work that day. The contractor shall plan on employees working business as usual on that day, unless the Government supervisor or section chief determines that such services are either unnecessary or will be less than a full normal workday.
Down Days/Weather Days - The Government will notify the contractor when official notice has been given for Energy/Weather Down days. The contractor is not expected to work on any Energy/Weather Down days.
Rescheduling - Down Days/Weather days may be rescheduled if conditions/emergency operations require.
HAZARDOUS WORK ENVIRONMENT / ENVIRONMENTAL CONTROLS - The Contractor shall ensure their employees are made aware that the performance of these services will occur in industrial areas. The industrial complex at HAFB has the potential to expose workers to hazardous materials which may include, but is not limited to: hexavalent, chrome, cadmium, beryllium, lead, and others. While the Contractor shall not perform duties in a regulated area (where exposure is expected to exceed the permissible exposure limits set by 29 CFR1910.10xx), there may be contact hazards with these materials. The contractor shall ensure proper protective measures and training is taken to ensure contracted employees are protected from hazards. The 75th Air Base Wing (ABW) Bio-Environmental Engineering Flight produces BIO Survey of these areas which will be made available upon award.
COMPLIANCE WITH LAWS AND REGULATIONS The contractor shall be knowledgeable of and comply with all applicable Interstate, Federal, State, and Local laws, regulations, and requirements regarding environmental protection. In the event environmental laws/regulations change during the term of this contract, the contractor is required to comply as such laws come into effect.
CONSERVATION OF UTILITIES
The contractor shall ensure that contractor employees follow applicable Air Force base utilities conservation practices to reduce waste as much as practicable. The contractor shall be aware of OO-ALC Energy Policy. A copy shall be provided upon request. (See: ePubs>Units>OO-ALC21-110 para. 9.2). Contractors contribute to the effectiveness of the OO-ALC Energy Management System (EnMS), including the achievement of its objectives and energy targets. Through this contribution, the benefits of improved energy efficiency are realized. It is expected that the contractor ensures their activities are in line with improving OO-ALC energy performance. Contractors found negligent of these requirements can have a negative impact.
The contractor shall be responsible for operating under conditions that prevent the waste of utilities, which include the following:
Lights shall be used only in areas where and when work is being performed.
Mechanical equipment controls for heating, ventilation, and air conditioning systems shall not be adjusted by the contractor or by contractor employees unless authorized.
Water faucets or valves shall be turned off after the required use.
NOTIFICATION OF ENVIRONMENTAL SPILLS - If the contractor spills or releases any substance contained in 40 CFR 302 into the environment, the contractor or its agent shall immediately report the incident to the COR. The liability for the spill or release of such substance’s rests solely with the contractor and its agent.
SAFETY PROGRAM
The contractor shall implement a safety program that ensures protection of Government personnel and property. (See Appendix C) In the event of an accident/mishap, the contractor shall take reasonable and prudent action to establish control of the accident/mishap scene, prevent further damage to persons or property, and preserve evidence. An email copy of the mishap / incident notification shall be sent within one (1) hour to the COR, who will forward it to OO-ALC safety. (CDRL A007) GOVERNMENT OBSERVATIONS - During the period that the contractor is working on equipment, government personnel, other than CO, may, from time-to-time, observe contractor operations. However, these personnel may not interfere with contractor performance.
FOREIGN OBJECT DAMAGE (FOD) AND TOOL CONTROL
The contractor shall follow the applicable guidance in chapters/paragraphs/sections of AFI 21-101 and Head Quarters (HQ) AFMC, HAFB, and 309 MXW supplements to the AFI 21-101 concerning base tool (chapter 10 section B), and Foreign Object Debre (FOD) control policies (chapter 14, and sub paragraphs designated as 41), daily. Cloth rags are considered tools and will follow the same regulations and procedures as tools.
If tools, and/or equipment are lost, the contractor shall report the loss to the COR no later than two hours after discovery. If tools are lost or not accounted for, then the contractor shall implement the lost tool procedures of AFMC supplement to AFI 21-101, chapter 10, section B.
Contractors performing functions in industrial areas on the center shall have a method for controlling and accounting for all tools used. All contractors working on the center shall inventory their tools at the beginning and end of each shift and at the end of each task to check for any lost or missing tools.
ENVIRONMENTAL
Weather Hazards - Workers may encounter hazardous weather conditions including snow, heavy rain, lightning, extreme dust, and other conditions that warrant appropriate precautions.
Inclement Weather - If the base closes due to inclement weather, the contractor will be released, by the installation commander, with the general population of the base at no decrement to contract price. The contractor shall follow the local procedures for reporting in inclement weather as advertised on local television and radio stations.
MISCELLANEOUS
Notification of Debarment/Suspension Status - The contractor shall provide immediate notice to the CO in the event of being suspended, debarred or declared ineligible by any other federal department or agency, or upon receipt of a notice of proposed debarment from another DoD Agency, during the performance of this contract.
Data Rights - The government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be government owned and are the property of the government with all rights and privileges of ownership/copyright belonging exclusively to the government. These documents and materials may not be used or sold by the contractor without written permission from the CO. All materials supplied to the government shall be the sole property of the government and may not be used for any other purpose. This right does not abrogate any other government rights.
Appendix A – ACRONYMS AND ABBREVIATIONS
| Acronym/Abbreviations | Definition | ||
| ABW | Air Base Wing | ||
| ACO | Administrative Contracting Office | ||
| AFI | Air Force Instruction | ||
| AFMC | Air Force Materiel Command | ||
| AFOSH STD | Air Force Occupational Safety and Health Standards | ||
| AFOSI | Air Force Office of Special Investigations | ||
| CA | Contract Administrator | ||
| CAC | Common Access Card | ||
| CAR | Corrective Action Report | ||
| CDRL | Contract Data Requirement List | ||
| CI | Critical Information | ||
| CM | Contact Manager | ||
| CO | Contracting Officer | ||
| COMSEC | Communications Security | ||
| COR | Contracting Officer’s Representative | ||
| CPARS | Contractor Performance Assessment Report System | ||
| CT | Computed Tomography | ||
| CUI | Controlled Unclassified Information | ||
| DAC | Days After Contract | ||
| DART | Days Away Restricted or Transferred | ||
| DBIDS | Defense Biometric Identification System | ||
| DCMA | Defense Contract Management Agency | ||
| DoD | Department of Defense | ||
| EnMS | Energy Management System | ||
| FAR | Federal Acquisition Regulation | ||
| FN | Foreign nationals | ||
| FOD | Foreign Object Damage | ||
| Foreign Object Debre | |||
| GR | Government Representative | ||
| GSU | Government Servicing Units | ||
| HAFB | Hill Air Force Base | ||
| HQ | Head Quarters | ||
| IAW | In Accordance With | ||
| JTR | Joint Travel Regulation | ||
| MFT | Multi-Functional Team | ||
| MST | Mountain Standard Time | ||
| MXSG | 309 Maintenance Support Group | ||
| MXSS | 709th Mission Support Squadron | ||
| NDI | Non-Destructive Inspection | ||
| OEM | Original Equipment Manufacturer | ||
| OO-ALC | Ogden Air Logistics Complex | ||
| OO-ALC/SE | Safety Office | ||
| OPSEC | Operations Security | ||
| OSHA | Occupational Safety and Health Administration | ||
| PC | Personal Computers | ||
| PM | Preventative Maintenance | ||
| Program Manager | |||
| PoP | Period of Performance | ||
| PPI | Past Performance Information | ||
| PWS | Performance Work Statement | ||
| QASP | Quality Assurance Surveillance Plan | ||
| QCP | Quality Control Plan | ||
| RSLP | Rocket System Launch Program | ||
| SM | Security Manager | ||
| TCIR | Total Case Incident Rate | ||
| VPP | Voluntary Protection Program |
Appendix B – EQUIPMENT LISTING
Description Part Number Serial Number
| efX-CT 4G eXtreme Reconstruction Workstation | 442266S | New Purchase - TBD |
| efX-DR Workstation | 443458S | New Purchase - TBD |
Appendix C – SAFETY
SAFETY, FIRE PROTECTION AND HEALTH
SPECIFICATION
INDUSTRIAL SAFETY REQUIREMENTS
OGDEN AIR LOGISTICS COMPLEX
UNITED STATES AIR FORCE
HILL AIR FORCE BASE, UTAH 84056
11 Mar 2025 Reviewed by:
Alec Green
OO-ALC/SE
801-586-5304
Control Number: AG2503003
A. Safety Program Requirements The contractor shall implement a safety program plan that ensures protection of Government personnel and property. (CDRL A006) The program shall consist of, as a minimum:
1. Mishap reporting, as defined in paragraph B1 below.
2. A Safety Plan that addresses, as a minimum, the subjects listed in Section II –Specific Requirements and shall be used during the performance of the work described in the contract. The Safety Plan shall be approved by OO-ALC/SE (Safety Office) prior to commencement of any work described in this contract.
3. Routine and recurring surveillance to ensure the safety requirements of this contract are enforced.
4. Competent personnel to provide surveillance of the Safety Plan.
5. Identification of segregated work site locations for operations that cannot be co-mingled with general industrial operations and the process for Administrative Contracting Office (ACO) approval of operations and changes at these specific sites.
6. All contractor personnel shall be trained and qualified to perform their duties safely.
7. The contractor shall include a clause in all subcontracts requiring the subcontractors to comply with the safety provisions of this contract, as applicable.
B. Mishap Notification
1. The contractor shall notify OO-ALC/SE Workflow (OO-ALC.SE.Workflow@us.af.mil) or the Hill AFB Command Post (801-777-3007) after normal duty hours, and the designated Government Representative (GR), i.e., the ACO, Project Contracting Officer (PCO), or Defense Contract Management Agency (DCMA) Quality Assurance Representative (QAR) within one (1) hour of all mishaps or incidents at or exceeding $2,000 (material + labor) in damage to DoD property entrusted by this contract, even if the government is wholly or partially reimbursed. This notification requirement shall also include physiological mishaps/incidents. A written or email copy of ALL the mishap/incident notification shall be sent within three calendar days to the GR, who will forward it to OO-ALC/SE. For information not available at the time of initial notification, the contractor shall provide the remaining information no later than 20 calendar days after the mishap, unless extended by the ACO.
Mishap notifications shall contain, as a minimum, the following information:
(CDRL A007)
(a) Contract, Contract Number, Name and Title of Person(s) Reporting
(b) Date, Time and exact location of accident/incident
(c) Brief Narrative of accident/incident (Events leading to accident/incident)
(d) Cause of accident/incident, if known
(e) Estimated cost of accident/incident (material and labor to repair/replace)
(f) Nomenclature of equipment and personnel involved in accident/incident
(g) Corrective actions (taken or proposed)
(h) Other pertinent information
2. The contractor shall cooperate with any and all government mishap investigations. Additionally if requested by government personnel or designated government representative (GR), i.e., the ACO, PCO, DCMA, or QAR, the contractor shall immediately secure the mishap scene/damaged property and impound pertinent maintenance and training records, until released by safety investigators.
3. The contractor shall provide copies of contractor data related to mishaps, such as contractor analyses, test reports, summaries of investigations, etc. as necessary to support the government investigation.
4. The contractor shall support and comply with the safety investigation and reporting requirements of DAFI 91-204, Chapters 1 – 5.
C. General Safety Requirements:
| If the safety plan is modified, the contractor shall submit the proposed modification, in writing, to the Contract Administration Office safety representative. |
| The contractor is solely responsible for compliance with all federal, state and local laws, the OSHA (Public Law 91-596) and the resulting standards, OSHA Standards 29 CFR 1910 and 1926, as applicable, Air Force Occupational Safety and Health Standards (AFOSH STD), to include DAFMAN 91-203, Air Force Occupational Safety, Fire, and Health Standards, DAFI 91-204, Safety Investigations and Reports, Contract Safety, and the protection of their employees. Additionally, the contractor is responsible for the safety and health of all subcontractor employees. |
| The contractor shall ensure assigned personnel are adequately trained and qualified for the task being performed. Brief all personnel on the hazards involved with operations and applicable precautions to be taken. Should unidentified hazards arise, cease operations until actions are taken to eliminate or mitigate hazards to safe levels. |
| Compliance with OSHA |
and other applicable laws and regulations for the protection of contractor employees is exclusively the obligation of the contractor. Note: AFOSH STDs are annotated because many of the Air Force Standards exceed the OSHA standard criteria. If a conflict is noted, the most stringent requirement takes precedence. The government shall assume no liability or responsibility for the contractor's compliance or non-compliance with such requirements. The contractor shall furnish to each of his/her employees a place of employment, which is free from recognized hazards. The contractor shall brief his/her employees on the safety requirements of this contract and on hazards associated with prescribed tasks. The contractor is responsible for compliance with OSHA Public Law and the resultant standards identified within. In addition, the contractor is required to flow down the safety requirements/specification to all subcontractors. This applies to Federal Acquisition Regulation (FAR) 12 commercial acquisitions as well. This contract shall in no way require persons to work in surroundings or under working conditions which are unsafe or dangerous to their health. The contractor must coordinate and perform work so as not to impact the safety of government employees or cause damage to government property. This requires providing personnel with protective equipment and associated safety equipment as may be necessary. The contractor must also protect personnel from hazards generated by the work. If the contractor employs BILINGUAL speaking employees, they must post bilingual signs and have written procedures for specific tasks in applicable languages.
SECTION II – SPECIFIC REQUIREMENTS
The contractor’s prepared Safety Plan shall:
· Provide contact information for on-site personnel
· Include a work hazard analysis of the worksite and operations to be performed to include baseline hazard identification and required control measures
· Identify employee safety and health training requirements and the documentation process
The contractor shall ensure that each element identified below is adequately addressed in detail in the safety and health plan:
PEDESTRIAN CROSSWALKS: All contractor personnel are required to use the closest crosswalk, or traffic-controlled intersection when crossing the road. Pedestrians must look both ways to ensure the coast is clear before stepping out into the crosswalk. Pedestrians DO NOT have the right of way unless they are already in the crosswalk. Contractor vehicle operators have the same responsibilities as pedestrians, to share the road and mutually observe and yield to pedestrians.
MOTOR VEHICLES: Contractor shall comply with the standards in: DoD Directive 5525.4, Enforcement of State Traffic Laws on DoD Installations", Nov 2, 1981, Para 3-4; DODI 6055.4, DoD Traffic Safety Program, 20 Jul 99; AFI 91-207, USAF Traffic Safety Program, 22 May 07; Each applies to all persons at any time on an Air Force Installation and includes all leased, owned, or privatized property including housing areas. In addition: AFI 13-213, Airfield Management, 29 Jan 08, Paragraphs 1.3.6 and 4.4.2.1 applies to all contractors, sub-contractors, vendors, commercial delivery companies, and all other private business vehicles who operate anywhere on Hill Air Force Base, including the airfield (to include the industrial areas and any buildings or hangars located upon the airfield) in support of their mission.
HOUSEKEEPING: Housekeeping shall be conducted according to the requirements in OSHA Standard 29 CFR 1910.141. CLEAN AS YOU GO will be enforced.
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