2-10. [Automated Crime Victims Notification System] BPM005579 Solicitation Attachment 10 - References_Equifax Response 20240131.pdf

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Attached to
Master Agreement AZ|CTR072831
Contract number
CTR072831
Issued by
Arizona

About this file

This document is a Request for Proposal (RFP) for an Automated Crime Victims Notification System, issued by the Arizona Department of Administration's State Procurement Office, with the solicitation number BPM005579. The references section includes client contacts from multiple jurisdictions: Ohio Attorney General's Office, New Hampshire Department of Justice, Tucson Police Department, Gilbert Police Department, and Chandler Police Department.

The proposed system is a Versaterm Community Engagement Platform called SPIDR Tech, designed to provide a fully automated Crime Victim Notification System that integrates with agencies' Computer-Aided Dispatch (CAD) and Records Management Systems (RMS). The solution enables agencies to comply with state crime victim notification requirements. Reference projects demonstrate implementation across various scales, from 13 to 78 jail and Department of Corrections interfaces, with ongoing support through monthly governance calls. The system includes features such as data exchange interfaces, monitoring and alarming, notification scripting, multilingual support, marketing materials, and stakeholder training.

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Request for Proposal

Solicitation No. BPM005579

Automated Crime Victims Notification System

Arizona Department of Administration State Procurement Office

Solicitation Attachment – References | Revision No. 1 | Revised 11-22

Attachment 10 – References

State intends to conduct reference checks for accounts referenced provided by Offerors. It may, at its sole discretion, contact additional clients not presented as references, including internal state clients. Offerors shall provide at least three (3) client references for assignments that replicate or mirror the requirements of this Solicitation. At least one (1) of the projects referenced must be related to public sector work. All references shall be for work received and completed within the last five (5) years.

1 Client company/Address Contact Begin date End date

Ohio Attorney General Office Carolyn A Blevins 7/2020 Present Phone number Email address

614-466-3352 carolyn.blevins@ohioago.gov Summarize the scope and deliverables provided, including timeline and outcome.

High level project scope includes the following:

• Development and testing data exchange interfaces with 78 individual Interfaces

• Implementation of monitoring and alarming for each data feed

• Development and testing of scripting and implementation of notifications and inbound phone system in desired languages

• Development of marketing materials and press release materials

• Executed training for system stakeholders

List key Materials or Services provided.

Support of 77 Jail interfaces and 1 Department of Corrections system interface. Monthly calls are scheduled with the Ohio Program Manager to discuss all outages and outstanding items. Project included migration to Enhanced VINE platform in 2020.

2 Client company/Address Contact Begin date End date

New Hampshire Department of Justice Lynda Ruel 2022 Present Phone number Email address

603-271-3671 lynda.w.ruel@doj.nh.gov Summarize the scope and deliverables provided, including timeline and outcome.

High level project scope included the following:

• Development and testing data exchange interfaces with each participating agency

• Implementation of monitoring and alarming for each data feed

• Configuration of VINELink, VINEWatch, and all product configurations for the state

• Development and testing of scripting and implementation of notifications and inbound phone system in desired languages

• Development of marketing materials and press release materials

• Executed training for system stakeholders

List key Materials or Services provided.

Support of 13 Jail interfaces and 1 Department of Corrections system interface. Monthly calls are scheduled with the New Hampshire VINE Governance Committee to discuss all outages and outstanding items.

Request for Proposal

Solicitation No. BPM005579

Automated Crime Victims Notification System

Arizona Department of Administration State Procurement Office

Solicitation Attachment – References | Revision No. 1 | Revised 11-22

3 Client company/Address Contact Begin date End date

Tucson Police Department – 255 W Alameda St. Tucson, AZ 85701

Molly Wise – Records Superintendent 2017 Present

Phone number Email address

520-791-3171 molly.wise@tucsonaz.gov Summarize the scope and deliverables provided, including timeline and outcome.

Tucson PD is currently running our full Versaterm Community Engagement Platform called SPIDR Tech. This enables a completely automated Crime Victim Notification System that is fully integrated with the agency’s CAD and RMS system. This system enables Tucson PD to be fully compliant with the AZ state crime victim notification requirements.

List key Materials or Services provided.

Tucson PD has the complete Versaterm Crime Victim Notification System.

4 Client company/Address Contact Begin date End date

Gilbert Police Department – 50 E Civic Center Dr. Gilbert, AZ 85142 Sgt. Mark Marino 2022 Present

Phone number Email address

480-635-7181 mark.marino@gilbertaz.gov Summarize the scope and deliverables provided, including timeline and outcome.

Gilbert PD is currently running our full Versaterm Community Engagement Platform called SPIDR Tech. This enables a completely automated Crime Victim Notification System that is fully integrated with the agency’s CAD and RMS system. This system enables Gilbert PD to be fully compliant with the AZ state crime victim notification requirements.

Gilbert PD has the complete Versaterm Crime Victim Notification System.

5 Client company/Address Contact Begin date End date

Chandler Police Department – 250 E Chicago St. Chandler, AZ 85244

Donny Witt – Police Technology Senior Manager 2023 Present

Phone number Email address

480-782-4172 donny.witt@chandleraz.gov Summarize the scope and deliverables provided, including timeline and outcome.

Chandler PD is currently running our full Versaterm Community Engagement Platform called SPIDR Tech. This enables a completely automated Crime Victim Notification System that is fully integrated with the agency’s CAD and RMS system. This system enables Chandler PD to be fully compliant with the AZ state crime victim notification requirements.

Chandler PD has the complete Versaterm Crime Victim Notification System.

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