2-1 - PQL For WholeYouNYC SCN HRSN Enhanced Services Home and or Asthma Remediation Direct Service Provider RFQ 8.7.25.pdf

RFQ: PQL FOR WHOLEYOUNYC SCN HRSN ENHANCED SERVICES: HOME AND/OR ASTHMA REMEDIATION DIRECT SERVICE PROVIDER Page 1 of 11

WholeYouNYC Social Care Network Request for Qualification (RFQ) : Pre-Qualified List for WholeYouNYC Social Care Network (SCN) - Health-

Related Social Needs (HRSN) Enhanced Services: Home and/or Asthma Remediation Direct Service Provider

Solicitation #: 2025.08.SCN.07.01 RFQ Due Date: August 21, 2025 at 3pm ET

RFQ Form: https://forms.office.com/r/JpPLp4NHxc Background The State of New York has selected Public Health Solutions (PHS) as the Social Care Network (SCN) lead entity for the boroughs of Manhattan, Queens, and Brooklyn in connection with the New York State (NYS) Department of Health, Office of Health Insurance Programs’ (OHIP) RFA #20417 entitled “New York Health Equity Reform (NYHER): Social Care Networks”. As SCN lead entity, PHS will create and maintain a network of Health-Related Social Need (HRSN) Providers that will screen, navigate, and deliver social care services to greater than 2.5 million eligible Medicaid members to address their health-related social needs.

Purpose Public Health Solutions is seeking to pre-qualify independent contractors and organizations who meet the eligibility requirements to deliver home remediation and/or asthma remediation services for our WholeYouNYC Social Care Network (SCN). These services are critical to improving housing-related health outcomes for Medicaid members. Independent contractors and organizations with demonstrable experience in providing these services in New York City will be considered for inclusion on an SCN Pre- Qualified List (PQL). Those selected shall become pre-qualified partners that will be eligible for potential future engagements/assignments to provide these services which may include a requirement to enter into an agreement directly with a contracted HRSN Service Provider. This PQL will ensure a robust, responsive vendor network that can support the SCN’s goal of delivering high-impact, housing-based interventions that improve the health and well-being of New York’s Medicaid population.

The Pre-Qualified List (PQL) will support the SCN’s efforts to:

• Ensure Service Quality and Compliance: Only providers with the appropriate credentials, training, and experience will be eligible to deliver remediation services.

• Promote Transparency and Accountability: A vetted pool of service providers will help uphold consistent standards for safety, member health outcomes, and program integrity.

• Increase Efficiency in Service Delivery: Pre-qualification will streamline the referral and contracting process, enabling faster response times to members with identified health-related social needs (HRSNs).

https://forms.office.com/r/JpPLp4NHxc

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Scope of Services PHS is seeking to pre-qualify independent contractors or organizations (qualified applicants) that have demonstrated expertise in one of more of the following areas including direct experience providing these services in New York City.

NYHER Home Remediation Services are intended to promote health and wellbeing through the provision of internal and/or external physical home remediations necessary to ensure Member’s maximum health, welfare and safety. Services include, but are not limited to, installation of ventilation improving systems, medically necessary equipment (e.g insulin refrigeration), and mold and pest remediations. Services will be tailored to the individual needs of the Member and the primary residence (owner-occupied or rental dwelling) of the Member.

NYHER Asthma Remediation Services are intended to address multiple home environmental asthma triggers to improve the recipient Member’s residence and capacity for asthma self-management.

Components include provision of remediation services to remove indoor environmental allergens and dissemination of supportive products to eliminate or reduce asthma triggers in the Member’s home.

Services will be tailored to the individual needs of the Member and the primary residence (owner-occupied or rental dwelling) of the Member.

At minimum all qualified applicants will:

• Have a Home Improvement Contractor License – issued by NYC Department of Consumer and Worker Protection (DCWP)—formerly the Department of Consumer Affairs (DCA)

OHIP has defined a unique workflow for SCN Home and Asthma Remediation services which is outlined by advancing through Components A through D, in order, in Table 1 below. This RFQ is for inclusion on the Pre-Qualified list involving the service descriptions for Component C – Service Provision as well as Components B – SOW Technical Reviewer and Component D- Quality Assurance (QA) Inspection, all expanded in Table 2.

New York State Certified minority- and women owned business enterprises (“MWBE”), or service-disabled veteran-owned businesses (“SDVOB”) are encouraged to apply.

Table 1: Required Service Components

Component Service Description A – Dwelling Assessment & SOW Development

Conduct a comprehensive dwelling assessment of the qualified Medicaid Member’s primary residence to needed remediations; including development of an SOW with recommended remediation services, supportive products and estimated costs.

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B – SOW Technical Reviewer

Conduct an independent review and approval of the proposed remediations as documented in the SOW prepared by the dwelling assessor including an indication of which services are invasive.

SOW Technical Reviewer must be independent of the provider of home remediation services .

C – Service Provision Provide necessary and SCN approved home remediation and asthma remediation services required to address the HRSNs of the Medicaid member. See Table 2 for a list of all services and descriptions. Qualified applicants must offer at least one of the services listed in Table 2 to be considered for inclusion on the PQL.

D – Quality Assurance (QA) Inspection

Conduct an independent QA inspection for a minimum of 10% of households where remediation services are provided (within 90 days of service completion) in alignment with Building Performance Institute (BPI) and other industry technical standards for QA.

Qualified applicants must offer at least one of the services listed in Table 2 to be considered for inclusion on the PQL.

Table 2: Component C Service Provision: SCN Home and Asthma Remediation Services Service Name Service Descriptions Additional Qualifications and Licensures B.1 - Home Remediation Services Home Accessibility and Safety Modifications

Limited internal or external physical adaptations made to eligible Medicaid Member’s home or community dwelling when necessary to ensure maximum health, welfare, and safety, or to allow the member to live independently in a community-based setting; includes general education on how to use and properly care for equipment, during installation.

Home accessibility and safety modification services include, but are not limited to, accessibility ramps, bathroom facilities, electric door openers, handrails, kitchen cabinets or sinks, widening of doorway, etc.

• No additional qualifications and licensures are required.

Mold and Pest Remediation

Mold and/or pest repairs or remediations to an eligible Medicaid

• Proof of credentials/ licensure and/or industry-accepted certifications and

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Member’s home or community dwelling to address the occupant’s health condition.

i. Mold remediation services include, but are not limited to, fixing water leaks, removing wet or damp items to prevent mold growth, etc.

ii. Pest remediation services include, but are not limited to, sealing or patching holes and cracks through which pests can enter the home, etc.

training including advanced requirements for specialized services specific to mold and/or pest remediation (e.g., mold remediation services require proof of a valid mold remediation license from the NYS Department of Labor, pest remediation services involving the application of pesticides require proof of completion of a pesticide application training and/or certification (e.g., NYSDEC Applicator / Technician Certification).

Ventilation Improving Systems

Medically necessary improvement of ventilation systems, which include provisions of eligible devices and appliances for which member is eligible.

Ventilation improving services include, but are not limited to, the installation or procurement of air conditioners, air filtration devices, dehumidifiers, humidifiers, heating devices, etc.

• Proof of credentials/ licensure and/or industry-accepted certifications and training including advanced requirements for specialized services specific to home ventilation improvement (e.g., boiler remediation services must be conducted by a Licensed Master Plumber (LMP) or a Licensed Oil Burner Installer).

Equipment Provision

Provision of medically necessary mini refrigeration units for medical treatment and prevention (e.g., insulin).

• No additional qualifications and licensures are required.

B.2 - Asthma Remediation Services Indoor Air Quality

Remedial services including installation to remove indoor environmental allergens to eliminate or reduce asthma triggers in the Member’s home.

Indoor air quality services include, but are not limited to, the installation of air conditioner, heating unit maintenance, repairs, or replacement, forced air-furnace filter replacement, installation / repair of exhaust fan (kitchen and bathroom),

• Proof of credentials / licensure / industry-accepted certifications and training including advanced requirements for specialized services indoor air quality such as HVAC, etc.

(e.g., remediation services involving the handling of refrigerant chemicals require an EPA Section 608 license).

• Experience identifying and remediating asthma-related home environmental triggers.

PROVIDER Page 5 of 11 air duct maintenance, insulation, air sealing, replacement of air filters in HVAC system, etc.

Mold Remediation and Moisture Control

Mold and moisture control remedial services to remove indoor environmental allergens or reduce asthma triggers in the Medicaid Member’s home.

Mold remediation and moisture control services include, but are not limited to, plumbing repairs to support moisture control and water damage, repairs to boilers (steam and water), repairs to condensate drain, basement water proofing (coatings, drainage systems), sump pump repair / replacement, carpet removal dirt floor vapor barrier basement / crawlspace, cleaning / repair / installation of gutter downspout system and gutter screens, etc.

• Proof of credentials / licensure / industry-accepted certifications and training including advanced requirements for specialized services such as mold remediation, etc. (e.g., mold remediation services require proof of a valid mold remediation license from the NYS Department of Labor).

• Experience identifying and remediating asthma-related home environmental triggers.

Integrated Pest Management

Integrated Pest Management services to remove indoor environmental allergens to eliminate or reduce asthma triggers in the Member’s home.

Integrated Pest Management services include, but are not limited to, sealing or patching cracks or openings in walls, baseboards, and around plumbing, application of environmentally friendly pesticides, baits, and traps, airtight food storage container, etc.

• Proof of credentials / licensure / industry-accepted certifications and training including professionally licensed by the NYS Department of Environmental Conservation.

• Experience identifying and remediating asthma-related home environmental triggers.

Supportive Products

Provision of supportive products to eliminate or reduce asthma triggers in the Medicaid Member’s home.

Asthma friendly cleaning supplies include, but are not limited to, procuring hygrometer, microfiber cleaning cloths, green scrubbers, cleaning buckets and spray bottle, microfiber mop, castile soap, cleaning vinegar and other asthma friendly cleaning supplies.

• No additional qualifications and licensures are required.

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Indoor allergen reducing products include, but are not limited to, vacuum with HEPA filter and filter replacements, allergen impermeable pillow and mattress encasement, etc.

B.3 – Technical Review SOW Technical Review

Conduct an independent review and approval of the proposed remediations as documented in the SOW prepared by the dwelling assessor including an indication of which services are invasive. SOW Technical Reviewer must be independent of provider of remediation services provider.

• Be a qualified reviewer/inspector holding industry-standard credentials in building science and healthy home principles.

B.4 - Quality Assurance Quality Assurance

(QA)

Inspection

Within 90 days of service completion, conduct an independent QA inspection of remediations in alignment with Building Performance Institute (BPI) and other industry technical standards for QA. QA provider should be independent of remediation services provider.

• Be a qualified reviewer/inspector holding industry-standard credentials in building science and healthy home principles with expertise to conduct a Quality Assurance (QA) inspection in alignment with Building Performance Institute (BPI) and other industry technical standards for QA.

Timeline The following are important dates and deadlines pertaining to the issuance of this Request for Qualification (RFQ).

ACTIVITY DATES

RFQ Release Date August 7, 2025 Questions Due Date August 14, 2025 at 5pm ET RFQ Deadline August 21, 2025 at 3pm ET Notification of Acceptance to the PQL September 2025

*All activities and dates are subject to change*

Anticipated Term The pre-qualified list resulting from this RFQ will remain active until March 31, 2027. PHS will update the pre-qualified list annually and may expand or modify the list of vendors with the goal of ensuring that the list remains current and relevant to any changing program needs. Pre-qualified vendors may be required to re-submit licenses or certifications annually. PHS reserves the right, at its sole discretion, to remove any vendor from the Pre-Qualified List at any time, with or without cause and without prior notice.

https://www.bpi.org/certified-professionals/healthy-home-evaluator/ https://www.bpi.org/certificates/building-science-principles/ https://www.bpi.org/certificates/healthy-housing-principles/ https://www.bpi.org/certificates/healthy-housing-principles/ https://www.bpi.org/certified-professionals/healthy-home-evaluator/ https://www.bpi.org/certificates/building-science-principles/ https://www.bpi.org/certificates/healthy-housing-principles/ https://www.bpi.org/certificates/healthy-housing-principles/

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Anticipated Award Amount This Request Qualification (RFQ) is issued solely for the purpose of identifying qualified contractors or organizations for potential future consideration. Inclusion on the resulting pre-qualified list does not constitute an offer or guarantee of work, nor does it create any contractual obligation on the part of PHS.

No award or funding will be made as a direct result of this RFQ. Any future contracting opportunities will be subject to a separate negotiation process.

No cost proposals are currently being solicited. Cost proposals will be solicited for pre-qualified partners when a specific scope of work has been issued and the applicant is selected. Please note, if selected to provide SCN services, all services performed for the WholeYouNYC SCN are strictly reimbursement-based and in accordance with the NYS defined fee schedule. The WholeYouNYC SCN will not issue any advances or down payments for services.

Minimum Qualification Requirements Public Health Solutions seeks responses to this RFQ from qualified applicants (independent contractors or organizations) who meet the following minimum eligibility requirements:

a) Must be based in the United States.

b) Licensed to conduct business in New York State. Any Contractor that has been removed, suspended, or otherwise barred from any City, State or Federal contracting programs is ineligible to provide SCN services.

c) Experience providing residential construction or home remediation services in the State of New York.

d) New York City licensed Home Improvement Contractor (HIC) and in good standing.

e) Meet any/all of the additional qualifications and licensures for the services you select to provide.

f) Ability to provide all labor, materials equipment, supplies, supervision and other resources as required .

g) Have active Disability Benefits, Workers Compensation, and Commercial General Liability

Insurances

Service Provider Requirements Qualified and contracted provider(s) will be expected to comply with SCN HRSN Home and Asthma requirements including, but not limited to:

i. SCN Participation:

• Maintain all appropriate active NYS, county or municipal business and contracting licenses, insurance and bonding.

• Provide sufficient staffing and operational capacity to provide approved remediation services for the Network.

• Maintain a service coverage area in the WholeYouNYC SCN region of Brooklyn, Manhattan or

Queens.

• Apply fair and reasonable pricing when providing SCN services, including subcontracted services.

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• Agree to be reimbursed by PHS or HRSN Service Provider (on behalf of the Network) for eligible, approved remediation services provided to eligible managed Medicaid members in accordance with a NYS defined fee schedule and other Network requirements for payment (e.g., services entered in the data and IT platform). Ensure adequate documentation to support service delivery payments.

• Submit required approvals, permits and/or other documentation timely to the SCN (HRSN Service Provider, Navigator, etc.) to facilitate timely service provision, invoicing, payments and close out.

ii. Home and Asthma Remediation Service Delivery:

• Employ staff (or use subcontractors) who meet the minimum remediation eligibility service requirements outlined in Table 1 above and as defined in the Social Care Network: Program, Billing and Data Governance Operations Manual

• Provide professional labor, equipment, and materials adequate to perform approved SCN services in accordance with approved scopes of work and SCN requirements while ensuring that all applicable housing standards and codes are met.

• Obtain all necessary state and local permits and approvals prior to the commencement of SCN remediation services and comply with the terms of any required permits for remediation services.

• Comply with all city, state and federal laws, regulations and guidelines governing contracted remediation services.

• Ensure that direct SCN services and/or subcontracted services adhere to the technical standards established and maintained by the Building Performance Institute (BPI) or the relevant credentialing organization for each certification and meets the requirements outlined in the SCN Operations Manual. Resolve identified work deficiencies timely and in a manner satisfactory to assessment and SOW.

Note: This lists above are not exhaustive and may be subject to change based on specific SCN requirements and HRSN Service Provider agreements.

RFQ Submission Requirements Interested qualified applicants are required to submit the following:

1. Completion of RFQ Microsoft Forms: https://forms.office.com/r/JpPLp4NHxc

2. New York State Certificate of Incorporation/ Certificate of Formation (full copy, including any amendments)

3. Home Improvement Contractor License – issued by NYC Department of Consumer and Worker

Protection (DCWP)—formerly the Department of Consumer Affairs (DCA)

4. Proof of Bonding/ Letter of Bondability

5. Internal Revenue Service 501(c)(3) or 501(c)(4) Determination Letter (if applicable)

6. New York State Certified minority- and women owned business enterprises (“MWBE”) or service-disabled veteran-owned businesses “SDVOB” (if Applicable)

7. Other Required Licenses / Certifications / Accreditations, as applicable https://www.health.ny.gov/health_care/medicaid/redesign/sdh/scn/docs/operations_manual.pdf https://www.health.ny.gov/health_care/medicaid/redesign/sdh/scn/docs/operations_manual.pdf https://www.bpi.org/standards/ https://www.bpi.org/standards/ https://forms.office.com/r/JpPLp4NHxc

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a. Additional licenses, certifications, accreditation for all of the SCN Home and Asthma Remediation Services you/your organization are interested in providing as listed in Table 2.

Submitted documents must indicate meeting service eligibility requirements

Submission Evaluation PHS’ Procurement department will review all submissions to ensure that they are complete. If a submission is incomplete, PHS’ Procurement team will reach out via email for a resolution. An evaluation committee may review and evaluate submissions to determine which are best qualified to be part of the PQL. Public Health Solutions may enter into discussions with qualified applicants to enhance our understanding of the qualified applicant’s capabilities as they relate to the requirements of this RFQ and to aid in our determination as to which applicants are most aligned with the needs of PHS.

Basis for Qualification Applicants that have successfully demonstrated their experience will be notified, by PHS’ Procurement department, regarding their inclusion to PHS’ PQL WholeYouNYC Network Partners which will be active until March 31, 2027. The inclusion of this PQL does not guarantee that a network partner will receive any work or award for specific contractual services.

Although discussions may be conducted with applicants regarding their submissions, Public Health Solutions may notify applicants of their prequalification’s status on the basis of initial submissions received without discussions. Therefore, the qualified applicant’s initial submission should fully demonstrate their qualifications.

The issuance of this RFQ and responses to it convey no rights or obligations on the part of Public Health Solutions. PHS may (1) amend, modify, or withdraw this solicitation; (2) revise its requirements; (3) require supplemental statements or information; (4) accept or reject any or all submissions; (5) extend submission deadlines; (6) negotiate or entertain discussions with the applicants, and waive defects and allow corrections of deficient RFQ responses, and/or (6) cancel this solicitation, in whole or in part. PHS may exercise any of the foregoing measures at any time without prior notice and without liability to any respondent for expenses incurred.

Interviews:

PHS may enter into discussions (via conference calls or in-person meetings) with, and formally request more information from, selected applicant(s), to enhance their understanding of the applicant capabilities as they relate to the requirements of this RFP as an input into final decisions. However, PHS may select applicant(s) based on the initial submission and without an interview.

Contracting:

This RFQ may not result in a direct contract with PHS, as it intends to pre-qualify individual contractors or organizations with experience, training and certifications to participate in a qualified pool to provide SCN remediation services. Prospective partners who successfully meet the qualifications outlined in this RFQ will be classified as a pre-qualified, preferred SCN remediation partner. Inclusion on the PQL does not mean or imply that applicant will in fact be selected or engaged to provide such services for the Network.

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Questions Regarding the RFQ Questions regarding this RFQ must be submitted via the PHS Procurement Portal. Select the “View Opportunity” button for this RFQ. From the Project Details page, click the “Ask a Question” button which will prompt you to the “Vendor Discussion” tab. Click on “Start a new Vendor Discussion” to begin the process of submitting your questions. For more information on how to ask a question through the PHS Procurement Portal please visit the Bonfire Vendor Help Center.

Questions submitted via the PHS Procurement Portal may be addressed in a public response through the PHS Procurement Portal. Please note that not all written inquiries will receive written responses.

The deadline for submitting questions is August 14, 2025 at 5pm.

HOW TO APPLY – BONFIRE (PHS PROCUREMENT PORTAL)

To Download the RFQ documents, visit Public Health Solutions Procurement Portal:

https://healthsolutions.bonfirehub.com/portal/?tab=openOpportunities

1) On the “Open Public Opportunities” tab, select the “View Opportunity” button to the right of the appropriate RFQ.

2) Scroll down to the segment titled “Supporting Documentation” and click on the “Download” button to all the RFQ documents you wish to download.

*Note: To view the Opportunity (aka RFQ) and download the RFQ documents you must be registered and logged into to your PHS Procurement Portal Account. If you already have an existing Vendor Account with Bonfire, you do not need to register for a new account to access PHS RFQs.

How to Register as a Vendor in the PHS Procurement Portal:

To use the PHS Procurement Portal, you must first Register for a New Vendor Account:

https://healthsolutions.bonfirehub.com/portal/?tab=login

• Step 1: Account Confirmation (required) o Fill out all listed fields and click on Create Account. If the account was created successfully, you will see a “Success” message.

o To continue with the registration process, check your email inbox for confirmation. Open the email and click on the “Complete your registration” button, where a new page will open prompting you to create a password.

• Step 2: Account Information (required) o Fill out all required (marked with an asterisk) fields.

• Step 3: Documentation (optional)

• Step 4: Commodity Codes (optional)

• Step 5: Complete Registration (required)

Note: Any optional steps can also be completed after registration.

To Submit an Application via the PHS Procurement Portal:

All the documents listed in the Submission Requirements section must be completed and submitted via the PHS Procurement Portal by the RFQ due date and time.

To submit:

https://customer.eunasolutions.com/public/s/article/how-do-i-contact-the-project-owner https://healthsolutions.bonfirehub.com/portal/?tab=openOpportunities https://healthsolutions.bonfirehub.com/portal/?tab=login%20

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1) Navigate to the ‘Open Public Opportunities’ tab and select the ’View Opportunity’ button to the right of the appropriate RFQ.

2) Scroll down to the segment titled ‘Submission’. Indicate ‘Yes’ to the question asking for your intention to bid on this opportunity. Click ‘Submit’.

3) After confirmation, the ‘Prepare’ Tab will open. When you are ready, select ‘Prepare Your Submission’. For a quick overview of the submission process please watch the accompanying video, if needed.

4) On the Submission page, upload the required documents and submit and finalize your application.

Required submission method for each document is indicated in the PHS Procurement Portal.

You should NOT submit a hard copy of your submission or submit via email. Use of the PHS Procurement Portal is REQUIRED. Applications sent by hard copy or email will NOT be considered as submitted.

Please be aware that completing a submission will involve multiple files representing different required documents. Please allow sufficient time to check that you have included all necessary digital file attachments. Please ensure that you have a working login, and familiarize yourself with the PHS Procurement Portal, at least one week before the application submission deadline.

It is the responsibility of the submitting organization to ensure delivery of the application to Public Health Solutions via the PHS Procurement Portal. A confirmation of receipt of the submission will be sent by email. Note that the email confirmation is confirming the delivery and receipt of the submission and is not a confirmation that the submission is complete or responsive.

All communication (e.g., submitting a question, indicating a notice of intent to bid, etc.) will all be conducted via the PHS Procurement Portal.

Insurance Requirements During the term of this agreement, network partners shall maintain in full force and effect adequate commercial general liability, professional liability, and other forms of insurance, including workers’ compensation, if applicable, with insurers reasonably acceptable to Public Health Solutions, with policy limits sufficient to protect and indemnify Public Health Solutions, and each of its officers, directors, agents, employees, and successors and assigns, from any losses resulting from the network partner’s conduct, acts, or omissions or the conduct, acts, or omissions of the network partner’s agents, consultants, servants, or employees. If requested by Public Health Solutions, network partners shall list Public Health Solutions as additional insured under its liability policies and as a certificate holder for all other polices, and shall forward a certificate of insurance verifying such insurance upon Public Health Solutions’ written request. Such insurance policies may not be canceled before the expiration of a 30-calendar day notification period and Public Health Solutions will be immediately notified in writing of any such notice of termination. Insurance requirements may change. Definitive requirements will be as set forth in the contract between PHS and the pre-qualified network partners.