19WZ6025Q00006_Low Voltage Diesel Standby Generator System PMS.pdf
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- Solicitation number
- 19WZ6025Q00006
- Issued by
-
Department of State
About this file
This is a solicitation (RFQ) for preventive maintenance services for low voltage diesel standby generator systems at the U.S. Embassy in Mbabane, Eswatini. The contract is for a base period of 12 months with four potential one-year extension options, resulting in a maximum potential contract duration of five years. The solicitation seeks a contractor to perform scheduled maintenance and inspections on four generator systems (three CAT C18 and one CAT 15 models), including tasks such as fluid checks, battery maintenance, filter replacements, load bank testing, and comprehensive system evaluations.
The contract will be firm fixed-price, with maintenance services priced on a per-service basis (every two months for some generators, semi-annually for others). Contractors must provide trained technicians, necessary tools, and materials for maintenance. Key requirements include following manufacturer recommendations, conducting chemical analysis of coolant and oil samples, providing detailed inspection reports, and maintaining appropriate safety protocols. The government will evaluate offers based on technical capability and past performance, with non-price factors considered significantly more important than price. Offerors must be registered in the System for Award Management (SAM) and submit their proposal by August 6, 2025, at 5:00 PM local time.
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31c. DATE SIGNED (mm-dd-yyyy)
7. FOR SOLICITATION
INFORMATION CALL:
28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND
AND RETURN COPIES TO ISSUING OFFICE.
CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS SET
FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL
SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED
HEREIN.
15. DELIVERY TO
American Embassy Mbabane P.O. Box D202 The Gables Ezulwini, Eswatini
16. ADMINISTERED BY
OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30
1. REQUISITION NUMBER
PR15351425
PAGE 1 OF
2. CONTRACT NO. 3. AWARD/EFFECTIVE
DATE (mm-dd-yyyy)
4. ORDER NUMBER 5. SOLICITATION NUMBER
19WZ6025Q00006
6. SOLICITATION ISSUE
DATE (mm-dd-yyyy)
07-09-2025
a. NAME
Michael Hauser (Contracting Officer)
b. TELEPHONE NUMBER (No collect calls)
00268 2417 9000
8. OFFER DUE DATE/
LOCAL TIME
08/06/2025 / 17:00hrs
9. ISSUED BY
American Embassy Mbabane P.O. Box D202 The Gables H106 Ezulwini, Eswatini
11. DELIVERY FOR FOB
DESTINATION UNLESS
BLOCK IS MARKED
12. DISCOUNT TERMS
H106CODE
SEE SCHEDULE
THIS CONTRACT IS A
RATED ORDER
UNDER DPAS (15 CFR
700)
13b. RATING
14. METHOD OF SOLICITATION
10. THIS ACQUISITION IS
X UNRESTRICTED OR SET ASIDE: % FOR
SMALL BUSINESS
HUBZONE SMALL
BUSINESSNAICS:
SIZE STANDARD:
AUTHORIZED FOR LOCAL REPRODUCTION
PREVIOUS EDITION IS NOT USABLE
STANDARD FORM 1449 (REV. 3/2005)
Prescribed by GSA - FAR (48 CFR) 53.212
30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)
30b. NAME AND TITLE OF SIGNER (Type or print) 31b. NAME OF CONTRACTING OFFICER (Type or Print)30c. DATE SIGNED
27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDAX ARE NOT ATTACHED
27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE NOT ATTACHED
29. AWARD OF CONTRACT: REF. OFFER
DATED . YOUR OFFER ON SOLICITATION (BLOCK 5),
INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH
HEREIN, AS ACCEPTED AS TO ITEMS:
19.
ITEM NO.
20.
SCHEDULE OF SUPPLIES/SERVICES
21.
QUANTITY
22.
UNIT
23.
UNIT PRICE
24.
AMOUNT
25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)
17a. CONTRACTOR/
OFFEROR
FACILITY
CODE
CODE 18a. PAYMENT WILL BE MADE BY CODE
17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN
OFFER
18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK
BELOW IS CHECKED
H106CODE H106CODE
TELEPHONE NO.
ARE
ARE
8(A)
X RFQ IFB RFP
SEE ADDENDUM
13a.
SERVICE-DISABLED VETERAN-
OWNED SMALL BUSINESS
EMERGING SMALL
BUSINESS
(Use Reverse and/or Attach Additional Sheets as Necessary)
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS
TABLE OF CONTENTS
SECTION 1 - THE SCHEDULE
• SF 1449 cover sheet
• Continuation To SF-1449, RFQ Number 19WZ6025Q00006, Schedule of Supplies/Services, Block 20 Description/Specifications/Work Statement
SECTION 2 - CONTRACT CLAUSES
• Contract Clauses
• Addendum to Contract Clauses - FAR and DOSAR Clauses not Prescribed in Part 12
SECTION 3 - SOLICITATION PROVISIONS
• Solicitation Provisions
• Addendum to Solicitation Provisions - FAR and DOSAR Provisions not Prescribed in Part 12
SECTION 4 - EVALUATION FACTORS
• Evaluation Factors
• Addendum to Evaluation Factors - FAR and DOSAR Provisions not Prescribed in Part 12
SECTION 5 - REPRESENTATIONS AND CERTIFICATIONS
• Offeror Representations and Certifications
• Addendum to Offeror Representations and Certifications - FAR and DOSAR Provisions not Prescribed in Part 12
• Anti-Discrimination Laws Compliance Certification
SECTION 1 - THE SCHEDULE
CONTINUATION TO SF-1449,
RFQ NUMBER 19WZ6025Q00006
SCHEDULE OF SUPPLIES/SERVICES, BLOCK 20
DESCRIPTION/SPECIFICATIONS/WORK STATEMENT
1.0 INTRODUCTION
The United States Embassy in Mbabane, Eswatini requires professional services and contractor cost proposals to perform Planned Maintenance and Inspection services of the facility’s Low Voltage Diesel Standby Generator systems.
The Contractor shall perform planned maintenance and inspections as described in this Statement of Work (SOW). The intent of this SOW is to ensure the entire standby generator systems for this facility are maintained according to manufacturer’s recommendations and to ensure the readiness and proper operation of the system.
1.1 TYPE OF CONTRACT
This is a firm fixed price contract for all Contract Line Items. Prices for all contract line-item Numbers (CLIN) shall include proper disposal of toxic substances where applicable. No additional sums will be payable for any escalation in the cost of materials, equipment or labor, or because of the contractor's failure to properly estimate or accurately predict the cost or difficulty of achieving the results required. The contract price will not be adjusted due to fluctuations in currency exchange rates.
1.2 PERIOD OF PERFORMANCE
The contract will be for a period of one-year, with a maximum of four one-year optional periods of performance.
2.0 PRICING
In consideration of satisfactory performance of the services required under this contract, the Contractor shall be paid a firm-fixed-price (FFP) per month as stated in the schedule below in _____________(Offeror to identify currency). Local and SACU region-based companies shall offer in their local currencies.
2.1 VALUE ADDED TAX
Value Added Tax (VAT) is not included in the CLIN rates. Instead, it will be priced as a separate Line Item in the contract and on Invoices.
Local law dictates the portion of the contract price that is subject to VAT; this percentage is multiplied only against that portion. It is reflected in each performance period. All the portions of the solicitation are subject to 15% VAT.
2.2. Base Year. The Contractor shall provide the services shown below for the base period of the contract and continuing for a period of 12 months.
CLIN Description Quantity of Equipment
Type of services No. of service
Unit price / service ($) Total per year ($)
001 CAT C18 3 Every Two Months 6
002 CAT 15 1 Semi-Annual 2
Total Base Year
2.3. Option Year 1. The Contractor shall provide the services shown below for Option Year 1 of the contract and continuing for a period of 12
2.4. Option Year 2. The Contractor shall provide the services shown below for Option Year 1 of the contract and continuing for a period of 12
Type of services No. of service
Unit price / service ($) Total per year ($)
101 CAT C18 3 Every Two Months 6
102 CAT 15 1 Semi-Annual 2
Total Option Year 1
CLIN Description Quantity of Equipment
Type of services No. of service
Unit price / service ($) Total per year ($)
201 CAT C18 3 Every Two Months 6
202 CAT 15 1 Semi-Annual 2
Total Option Year 2
2.5. Option Year 3. The Contractor shall provide the services shown below for Option Year 1 of the contract and continuing for a period of 12
2.6. Option Year 4. The Contractor shall provide the services shown below for Option Year 1 of the contract and continuing for a period of 12
2.7. Total for all years: Base Year $__________
Option Year 1 $__________ Option Year 2 $__________ Option Year 3 $__________ Option Year 4 $__________
TOTAL $__________
Type of services No. of service
Unit price / service ($) Total per year ($)
301 CAT C18 3 Every Two Months 6
302 CAT 15 1 Semi-Annual 2
Total Option Year 3
CLIN Description Quantity of Equipment
Type of services No. of service
Unit price / service ($) Total per year ($)
401 CAT C18 3 Every Two Months 6
402 CAT 15 1 Semi-Annual 2
Total Option Year 4
2.8. Repair option. Repairs are NOT included under this agreement (see 7.1.3) and are to be done outside this contract. However, the Government desires current labor rates if there is an issue discovered during the preventive maintenance of the specified equipment. Please provide your current labor rates in the Repair Option fields below. As stated in 7.1.3 any necessary repairs or parts will be submitted for approval and then billed against a separate PO. The Contractor is not approved to do any additional work without specific authorization from the Contracting Officer.
Repair Labor Rates: Base Year $__________/hr Option Year 1 $__________/hr Option Year 2 $__________/hr Option Year 3 $__________/hr Option Year 4 $__________/hr Call-Out Fees $__________/hr
2.9. Emergency Service Option. Emergency Service is NOT included under this agreement and will be billed outside this contract. However, we would like to have the rates in the event of an emergency. Emergency Service, with a four-hour response time, must be available 24-hours per day, 365 days a year. Submit cost for Emergency Services below. Please indicate how the emergency service will be billed (hourly, trip charge, etc.).
Emergency Service Rates: Base Year $_______________
Option Year 1 $_______________ Option Year 2 $_______________ Option Year 3 $_______________ Option Year 4 $_______________
3.0 NOTICE TO PROCEED
After Contract award and submission of acceptable insurance certificates and copies of all applicable licenses and permits, the Contracting Officer will issue a Notice to Proceed. The Notice to Proceed will establish a date (a minimum of ten (10) days from date of Contract award unless the Contractor agrees to an earlier date) on which performance shall start.
4.0 GENERAL REQUIREMENTS
The contractor shall provide the labor and materials required to carry out regularly planned maintenance and inspections as outlined in this SOW.
[Note: the intent is for the contractor to supply labor, fluids, filters and items that can be anticipated on a schedule such as coolant and batteries. Repairs or replacement parts should be separately priced. There should be a plan and oversight to avoid unnecessary maintenance/charges or not replacing items such as hoses when necessary.]
A. The Contractor shall inventory, supply and replace maintenance service items (eg. Filters, belts, and fluids).
a. Only fluids and parts which meet or exceed manufacturer’s specifications shall be used.
b. All fluids shall be delivered in original sealed containers.
c. Contractor shall supply the parts required in performance of maintenance included in this SOW. (eg. Rocker cover gaskets when performing valve lash, thermostats when performing coolant change) B. The Contractor shall maintain a supply of expendable and common parts so that these are readily available for normal maintenance to include: hoses, belts, oil, chemicals, coolant, filters, generator starting batteries, grease, sealant, thermostats, fuses; in addition to the appropriate tools, testing equipment, safety shoes and apparel for technicians, personal protective equipment (hands, hearing, eye protection), MSDS, cleaning material and oil spill containment kits.
C. Exclusion. This contract does NOT include repair of equipment and replacement of hardware (e.g. bearings, pistons, piston rings, crankshaft, and gears) except as indicated in additions and equipment list. Hardware replacements will be separately priced out by the Contractor for the Government’s approval and acceptance. The Government has the option to accept or reject the Contractor’s quote for parts and reserves the right to obtain similar spare parts from other competitive sources. If required by the Government, the Contractor shall utilize Government-purchased spare parts, if awarded the work. Such repairs/replacements will be accomplished by a separate purchase order. However, this exclusion does not apply if the repair is to correct damage caused by Contractor negligence.
a. Replacement/repair of any electronic or electrical parts must be approved by the COR prior to installation of the part. If the Contractor proceeds to replace any electronic or electrical parts without COR approval, the Contractor shall de-install the parts at no cost to the Government.
D. Checklist Approval
a. The Contractor shall submit to the COR a schedule and description of planned maintenance tasks which the Contractor plans to provide. The Contractor shall prepare this schedule and task description in a checklist format for the COR’s approval prior to contract work commencement.
E. It is the responsibility of the Contractor to perform all manufacturers recommended planned maintenance as well as planned maintenance recommended by the manufacture technical manuals for standby operations of the respective equipment.
a. This does not include major maintenance, planned overhauls, injector replacements.
F. PERSONNEL, TOOLS, CONSUMABLE MATERIALS AND SUPPLIES
a. The Contractor shall provide trained technicians with the appropriate tools and testing equipment for scheduled maintenance, safety inspection, and safety testing as required by this Contract. The Contractor shall provide all of the necessary materials and supplies to maintain, service, inspect and test all the systems to be maintained.
G. SAFETY & SPECIAL INSTRUCTIONS:
a. Use appropriate personal protective equipment (PPE) when performing work
b. Check all work areas, tools, and equipment to ensure unsafe conditions are eliminated or guarded against.
c. Follow site safety procedures.
d. Schedule maintenance with operating personnel and affected offices (security).
e. Follow approved lockout/tag out procedures.
f. Review and follow the manufacturer’s instructions.
g. Record results in the equipment history log.
h. Remove lockout/tag out in accordance with appropriate procedures.
i. Report all incidents and near miss incidents to COR and assist as requested in the investigation and corrective action.
H. Disposal of used oil, fuel, battery and other toxic substances. The Contractor is responsible for proper disposal of toxic/hazardous substances. All material shall be disposed of according to Government and Local law. After proper disposal the contractor must show proof of authorized disposal of these toxic/hazardous substances.
I. Chemical analysis: The Contractor is responsible for conducting laboratory analysis for coolant and oil samples. All charges for such analysis is payable by the Contractor and a report stating the test results shall be submitted to the COR.
J. Load Bank: The Contractor is responsible for exercising the generator using an appropriately sized load bank. If prior permission is obtained building load may be used. The diesel units shall be run at 80% of the rated capacity for a minimum of 2-hours. All charges for such testing is payable by the Contractor and a report shall be submitted to the COR. Refer to maintenance section on Run Unit – With load.
a. The Government will provide load banks for generator testing. (Manufacturer: Load Technology, Inc.; Model: OSM2-0510.1-
400V33-5000-10; Rating: 510kW @ 400V,3pH, 50Hz.
K. The offeror shall address its plan to obtain all commercial licenses and permits required by local law. If offeror already possesses the locally required licenses and permits, a copy shall be provided.
L. Provide a copy of Original Equipment Manufacturer (OEM) (CAT) authorized certificate or equivalent to carry out the necessary level of requested repair/planned maintenance service on post Generators.
M. The offeror’s strategic plan for generator maintenance services to include but not limited to:
a. A work plan taking into account all work elements in the Performance Work Statement.
b. Identify types and quantities of equipment, supplies and materials required for performance of services under this contract.
Identify if the offeror already possesses the listed items and their condition for suitability and if not already possessed or inadequate for use, how and when the items will be obtained.
c. Identify and submit the list of parts and materials required for Quarterly, Semi-Annual and Annual maintenance service for all Generators.
d. Provide a statement that laboratory analysis report will be provided for oil and coolant samples collected.
e. Provide a statement that manifest or proof of disposal will be provided for toxic / hazardous substance wastes collected.
f. Plan of ensuring quality of services including but not limited to contract administration and oversight;
i. If insurance is required by the solicitation, a copy of the Certificate of Insurance(s), or
ii. a statement that the Contractor will get the required insurance, and the name of the insurance provider to be used.
g. List of spare parts and suppliers of spare parts for generator and proposals shall include a description of the firm’s ability to obtain replacement parts and ability to perform specialized tests/diagnostic/programming equipment for doing the planned maintenance.
N. DELIVERABLES
Provide a typewritten report to Post Facilities Manager containing following:
a) System information (make, model, all devices types)
b) Pass/Fail of each feature and type of component tested. If a device fails, note device type, address and location within Post
c) Any comments on system (or device) condition pertaining to service life and dependability.
d) Full printout of test from system printer The following items shall be delivered under this contract:
Description QTY Delivery Date Deliver to Names, biographic data, police clearance on Contractor personnel
1 5 days after contract award COR
Certificate of Insurance 1 10 days after contract award CO Certification of disposal of toxic chemicals by local authorities
1 After each oil change service
COR
Checklist signed by Contractor’s employee
1 After completion of each maintenance service
COR &
powersupport@state.gov
Laboratory report for chemical analysis
1 30 days after completion of each oil change service
COR &
powersupport@state.gov
PMI/service Report 1 After completion of each service
COR &
powersupport@state.gov
Invoice 1 After completion of each maintenance service
COR
5.0 HOURS OF PERFORMANCE
5.1. The Contractor shall maintain work schedules. The schedules shall take into consideration the hours that the staff can effectively perform their services without placing a burden on the security personnel of the Post. The Contractor shall deliver standard services between the hours of 7:30AM and 5:00 PM Monday through Thursday and 7:30AM to 12:30 PM Friday. No work shall be performed on US Government and local holidays. Below is a list of the holidays.
6.0 ACCESS TO GOVERNMENT BUILDINGS AND STANDARDS OF CONDUCT
6.1 General. The Contractor shall designate a representative who shall supervise the Contractor’s technicians and be the Contractor’s liaison with the American Embassy Mbabane. The Contractor’s employees shall be on-site only for contractual duties and not for any other business or purpose. Contractor employees will be given access to the equipment and equipment areas and will be escorted by Embassy personnel.
Date Holiday US/Local Jan 1 New Year's Day American/Swati Jan 20 Birthday of Martin Luther King, Jr. American Feb 17 President's Day American Mar 10 Lutsango Day Swati Apr 18 Good Friday Swati Apr 19 King’s Birthday Swati Apr 21 Easter Monday Swati Apr 25 National Flag Day Swati May 1 Labor Day Swati May 26 Memorial Day American May 29 Ascension Day Swati June 19 Juneteenth American Jul 4 Independence Day American Aug/Sep Umhlanga Reed Dance Swati Sep 1 Labor Day American Sep 6 Independence Day Swati Oct 13 Columbus Day American Nov 11 Veterans Day America Nov 27 Thanksgiving Day American Dec 25 Christmas Day American/Swati Dec 26 Boxing Day Swati Dec/Jan Incwala Day Swati
6.2 Personnel Security. The Government reserves the right to deny access to U.S.-owned and U.S.-operated facilities to any individual. The Contractor shall provide the names, biographic data and police clearance on all Contractor personnel who shall be used on this Contract prior to their utilization. Submission of information shall be made within 30 days of award of contract. No technician will be allowed on site without prior authorization. Note: this may include cleared personnel if advance notice of visit is not given at least one week before the scheduled visit.
6.2.1 Vehicles. Contractor vehicles will not be permitted inside the embassy compound without prior approval. If you need to have vehicle access, please submit your vehicle information (Make, Model, License Plate #) along with a written justification as to why access is necessary.
This should be submitted to the Facility Manager at least one (1) week prior to the visit.
6.2.2 Government shall issue identity cards to Contractor personnel, after they are approved. Contractor personnel shall always display identity card(s) on the uniform while providing services under this contract. These identity cards are the property of the US Government. The Contractor is responsible for their return at the end of the contract, when an employee leaves Contractor service, or at the request of the Government. The Government reserves the right to deny access to U.S.-owned and U.S.-operated facilities to any individual.
6. 3 Security Clearances. Security clearances are not a requirement for performance on this contract, as there will be no access to classified information or areas.
6.3.1 The Contractor must comply with all the following requirements relating to the protection of U.S. Embassy in Mbabane, Diplomatic personnel, property and compound project information and cooperate fully in all security matters Sensitive But Unclassified (SBU) and information that may arise relating to this contract.
Contractor personnel may also be exposed to various documents and signs, including Post notices, event schedules, DoS regulations and conversations or announcements relating to the operation of the U. S. Embassy in Mbabane, and diplomatic personnel. This information should not be shared with anyone not employed by or falling under the protection of the Embassy.
Contractor personnel may be exposed to various documents, such as blueprints, drawings, sketches, notes, surveys, reports, photographs, and specifications, received or generated in conjunction with this contract. These documents contain information associated with diplomatic facilities for the U.S. Department of State. These documents have been marked with the handling designations “Unclassified” or “Sensitive But Unclassified” and US Government warnings against reproduction and distribution. These documents require special handling and dissemination restrictions. All handling designations and warnings on original documents must be reproduced on subsequent copies.
The loss, compromise, or suspected compromise or loss of any SBU information, contract related information (personnel files, payroll information, etc.), any post or diplomatic facility related information (documents, notes, drawings, sketches, surveys, reports, exposed film, negatives, or photographs), or ANY information which may adversely affect the security interests of the United States, must be immediately brought to the attention of the Contracting Officer (CO) and Contracting Officer’s Representative (COR).
Photographs of any diplomatic overseas building or facility must be authorized in advance by the COR and Regional Security Officer (RSO), who will establish any controls, limits, and/or restrictions as necessary. Exposed film depicting any Controlled Access Area and/or sensitive equipment must be developed in a U.S.- controlled environment by appropriately cleared personnel. No further dissemination, publication, duplication, or other use beyond that which was requested and approved is authorized without specific, advance approval from DS. DS reserves the right to demand retention of all copies of said photographs and/or negatives, following fulfillment of the previously authorized usage.
Transmission of any information marked Sensitive But Unclassified (SBU) or contract/personnel sensitive information, via the Internet, is prohibited. SBU information can be transmitted via ProjNet, mail, FedEx (or other commercial carrier) or fax, or hand-carried by authorized contractor personnel.
Discussion of U.S. Diplomatic post activities while not on post, to include in homes, hotel rooms, restaurants and all other public places, is prohibited. Any contact with host or third country nationals that seems suspicious (such as undue curiosity in the project or project personnel) shall be reported immediately to the COR and RSO.
The Contractor and its employees shall exercise utmost discretion in regard to all matters relating to their duties and functions. They shall not communicate to any person any information known to them by reason of their performance of services under this contract which has not been made public, except to the extent necessary to perform their required duties in the performance of the contract requirements or as provided by written authorization of the Contracting Officer. All documents and records (including photographs) generated during the performance of work under this contract shall be for sole use of and shall become the exclusive property of the U.S. Government. No article, book, pamphlet, recording, broadcast, speech, television appearance, film or photograph concerning any aspect of the work performed under this contract shall be published or disseminated through any media, to include company or personal websites, without the prior written authorization of the Contracting Officer. These obligations do not cease upon the expiration or termination of this contract or at any other point in time. The Contract shall include the substance of this provision in all subcontracts hereunder.
6.4 Standards of Conduct
6.4.1 General. The Contractor shall maintain satisfactory standards of employee competency, conduct, cleanliness, appearance, and integrity and shall be responsible for taking such disciplinary action with respect to employees as may be necessary. Each Contractor employee shall adhere to standards of conduct that reflect credit on themselves, their employer, and the United States Government. The Government reserves the right to direct the Contractor to remove an employee from the worksite for failure to comply with the standards of conduct. The Contractor shall immediately replace such an employee to maintain continuity of services at no additional cost to the Government.
6.4.2 Uniforms and Personal Equipment. The Contractor's employees shall wear clean, neat and complete uniforms when on duty. All employees shall wear uniforms approved by the Contracting Officer's Representative (COR). The Contractor shall provide, to each employee and supervisor, uniforms and personal equipment. The Contractor shall be responsible for the cost of purchasing, cleaning, pressing, and repair of the uniforms.
6.4.3 Neglect of Duties. Neglect of duties shall not be condoned. This includes sleeping while on duty, unreasonable delays or failures to carry out assigned tasks, conducting personal affairs during duty hours and refusing to render assistance or cooperate in upholding the integrity of the worksite security.
6.4.4 Disorderly Conduct. The Contractor shall not condone disorderly conduct, use of abusive or offensive language, quarreling, and intimidation by words, actions, or fighting. Also included is participation in disruptive activities that interfere with normal and efficient Government operations.
6.4.5 Intoxicants and Narcotics. The Contractor shall not allow its employees while on duty to possess, sell, consume, or be under the influence of intoxicants, drugs or substances which produce similar effects.
6.4.6 Criminal Actions. Contractor employees may be subject to criminal actions as allowed by law in certain circumstances. These circumstances include but are not limited to the following actions: falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records or concealment of material facts by willful omission from official documents or records; unauthorized use of Government property, theft, vandalism, or immoral conduct; unethical or improper use of official authority or credentials; security violations;
organizing or participating in gambling in any form; and misuse of weapons.
6.4.7 Key Control. The Contractor will not be issued any keys. The keys will be checked out from Post 1 by the “Facilities staff” escort on the day of service requirements.
6.4.8 Notice to the Government of Labor Disputes. The Contractor shall inform the COR of any actual or potential labor dispute that is delaying or threatening to delay the timely performance of this contract.
7.0 QUALITY ASSURANCE PLAN (QAP).
7.1 Plan. This plan is designed to provide an effective surveillance method to promote effective Contractor performance. The QAP provides a method for the Contracting Officer's Representative (COR) to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The Contractor, not the Government, is responsible for management and quality control to meet the terms of the Contract. The role of the Government is to conduct quality assurance to ensure that Contract standards are achieved.
Performance Objective PWS Para Performance Threshold Services.
Performs all services set forth in the Statement of Work (SOW)
1 thru 12 & Exhibit A
All required services are performed and no more than one (1) customer complaint is received per month
7.2 Surveillance. The COR will receive and document all complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.
7.3 Standard. The performance standard is that the Government receives no more than one (1) customer complaint per month. The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.212-4, Contract Terms and Conditions-Commercial Items), if any of the services exceed the standard.
7.4. Procedures.
7.4.1 If any Government personnel observe unacceptable services, either incomplete work or required services not being performed, they should immediately contact the COR.
7.4.2 The COR will complete appropriate documentation to record the complaint.
7.4.3 If the COR determines the complaint is invalid, the COR will advise the complainant. The COR will retain the annotated copy of the written complaint for his/her files.
7.4.4 If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if additional time is available. The COR shall determine how much time is reasonable.
7.4.5 The COR shall, as a minimum, orally notify the Contractor of any valid complaints.
7.4.6 If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor will notify the COR. The COR will review the matter to determine the validity of the complaint.
7.4.7 The COR will consider complaints as resolved unless notified otherwise by the complainant.
7.4.8. Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the Contracting Officer for appropriate action under the Inspection clause.
8. TRANSITIONS/CONTACTS
Within 5 days after contract award, the Contracting Officer may ask the contractor to develop a plan for preparing the contractor to assume all responsibilities for preventive maintenance services. The plan shall establish the projected period for completion of all clearances of contractor personnel, and the projected start date for performance of all services required under this contract. The plan shall assign priority to the selection of all supervisors to be used under the contract.
8.1 On site contact. The following are the designated contact personnel between the US Embassy and the Contractor
COR
Cel’colo Vilakati – Building Engineer Supervisor vilakatico@state.gov
The Post Control Officer (PCO) will be the contractor’s point of contact at the U.S. Embassy, Mbabane, Eswatini. All questions concerning coordination of service activities while at post shall be directed to the Post Control Officer, with weekly reporting to the COR:
PCO
Cel’colo Vilakati -Post Control Officer (PCO) vilakatico@state.gov
9. SUBMISSION OF INVOICES
The Contractor shall submit an invoice after each preventive maintenance service has been performed. Invoices must be accompanied by a signed copy of the Maintenance Checklist for the work performed including parts replacement and break down calls, if any. No invoice for preventive maintenance services will be considered for payment unless accompanied by the relevant documentation.
The Contractor should expect payment 30 days after completion of service or 30 days after receipt of invoice at the Embassy's payment office, whichever is later. Invoices shall be sent to:
US Embassy, PO Box D202, The Gables, Ezulwini, Cnr of MR103 & Cultural Drive Email: SZInvoices@state.gov
EXHIBIT A
SCOPE OF WORK - - GENERATOR PLANNED MAINTENANCE AND INSPECTION
The contractor shall provide all materials, supervision, labor, tools, and equipment to perform planned maintenance and inspections. All personnel working in the vicinity shall wear and /or use appropriate safety protection while work is performed. Any questions or injuries shall be brought to the attention of the Post COR and Occupation Safety and Health Officer (POSHO). Material Safety Data Sheets (MSDS) shall be provided by the contractor for all HAZMAT materials. Copies will be provided to the COR for approval.
The systems and components to be maintained include diesel generator prime mover, AC alternator, fuel, cooling, ventilation and lubrication systems, start and transfer systems, as well as control and monitoring systems. The attached equipment list provides details.
1. The contractor shall provide the COR with a list of necessary parts and materials.
a. Only fluids and parts which meet or exceed manufacturer’s specifications for the particular equipment shall be used.
b. All fluids shall be delivered in original sealed containers.
If any discrepancies are found with the generator systems that are not covered under this scope of work, the contractor shall provide the following:
1. Detailed report noting the discrepancy found.
2. Bill of Materials (BOM) to include component name, quantity, part #, and price for any repair material required and material lead time.
3. Price quote for repair labor.
At a minimum, the following work shall be completed:
Planned Maintenance and Inspection Interval Schedule
A. Semi-annual PMI Schedule
1. Conduct visual inspection around generator.
• Check for evidence of leaks, damage, loose or missing hardware.
• Inspect engine and generator wiring harness for wear and damage.
• Inspect supports and spring isolators for soundness and stability.
• Inspect system for corrosion.
• Hoses and Clamps – Inspect and replace if needed.
• Belts – Inspect and adjust/replace if needed.
• Inspect all fuel, oil, and water piping for secure mounting and leaks.
• Inspect exhaust piping and muffler insulation.
• Check / service air cleaner
2. Batteries.
• Battery charger – Inspect operation and clean.
• Battery electrolyte level and specific gravity – Check and adjust. Add distilled water as needed.
• Perform battery load/condition test.
• Clean battery terminals and lugs (apply grease on terminal connections).
3. Fluids and Filters.
• Cooling System Coolant Level - Check and adjust.
• Coolant conditioner (DCA/SCA) / Antifreeze protection – Check and adjust to specs.
• Jacket Water Heater - Check proper operation.
• Water pump - Check
• Engine Oil Level - Check and add if needed.
• Fuel/water separators – Drain water.
• Engine Air Cleaner Service Indicator – Check, replace filter if needed.
4. Generator Room.
• Fuels – Inspect and treat fuel if needed, check fuel level, drain/remove water and sediment.
Test fuel for degradation, water and microbial contamination.
Test autofill system, return to tank and alarms.
Check tank vents & overflow piping for obstructions Test alarms and or pumps in secondary containment.
Check hoses, piping and connections
• Space Heater/Room exhaust fan(s) - Check for proper operation.
• Air intake/exhaust – Ensure nothing obstructs airflow; louvers are free and operate properly.
5. Control Panel/generator cabinet.
• Open all cabinets; remove panel covers to clean/inspect.
• Clean dust and vacuum all the controls, meters, switching mechanism components, interior buswork, remote start control panel, annunciator, disconnect breaker and connecting lugs. Inspect/Check buswork and supporting hardware for cracks, corrosion, or any type of deterioration.
• Check all control wiring and power cables (especially wiring between or near hinged door) for sign of wear and deterioration.
Secure and/or protect wiring and cables as required.
• Check the cabinet interior for loose hardware – tighten connections.
• Electrical Connections - Check tightness
• Clean and remove dust from panels.
6. Automatic Transfer Switch (ATS).
• Inspect seals.
• Note date of last control battery change if applicable. (Replace if 2 years or older).
• Check for hot spots using non-contact temp gun or IR camera.
• Inspect/Check bus work and supporting hardware for carbon tracking, cracks, corrosion, or any type of deterioration.
• Check all control wiring and power cables (especially wiring between or near hinged door) for sign of wear and deterioration.
• Check for evidence of overheating contacts.
• Exercise ATS.
Prior to performing operation, confirm with the COR.
This test shall consist of an electronic operation of the switch from the normal source 1 position to the alternate source 2 position and a return to normal.
Check ATS operation, calibrate and record time delays if necessary. Observe and record retransfer/cool down time.
7. Engine Control Module (ECM)
• Plug in OEM computer/diagnostic hardware if applicable.
• Review fault history.
• Download status report or similar depending on manufacturer to be submitted with report.
8. Run unit – No load.
• Run the generator with no load for 10 minutes.
Remote Start Panel-Inspect and test operation.
Check the generator for unusual conditions, such as: excessive vibration, leaks, smoke.
Verify all meters, gauges and indicators are normal and functioning properly.
9. Run Unit – With load. Start unit and run under load for 1 hour.
• Unit should be run under facility load if COR authorizes to test and exercise entire system.
• If facility load is not permissible or is not a minimum of 50% of rated capacity or if wet stacking is prevalent, the unit shall be exercised with a load bank to a minimum 80% capacity for 2 hours.
• Automatic Start/Stop – Inspect.
• Check louvers, shutters and room exhaust fans for proper operation.
• Generator Set Vibration – Inspect.
• Read and record all key performance indicators from gauges/meters/ECM.
• Record load readings – Voltage, amps, % of load, frequency, power factor.
• Record Alternator bearing temperatures.
• Check exhaust for excessive black or white smoke.
• Check turbocharger for vibrations or any abnormal noise during operation.
• Check generator bearing for noise and overheating.
• Check exhaust manifold, flexible exhaust, muffler, and piping for leaks and secure mountings.
• Check Crankcase breather/Blow By
• Check / service air filter
• Check fuel filter restriction if applicable. Replace filters if required.
10. Additional.
• Ensure system is left in proper position for automatic start and transfer.
• Clean generator and generator room. Wash radiator if necessary.
• Annotate date, hours and maintenance in Generator log, complete maintenance checklist and deficiency report and brief COR.
• Perform any additional maintenance tasks as recommended in the manufacture’s operation and maintenance manuals.
• Submit Service Inspection and Test Report to COR and email electronic copies to powersupport@state.gov mailto:powersupport@state.gov
B. Annual Schedule:
1. Conduct quarterly / semi- annual PMI service
2. Engine Air Cleaner Elements – Replace.
3. Engine Crankcase Breather – Clean.
4. Engine Oil Sample - Obtain and perform analysis. Submit report to COR.
5. Engine Oil and Filter(s) – Replace.
6. Annotate date and hours on all filters when replaced.
7. Fuel Filters and Water Separators – Replace.
a. To include filters to day tanks if applicable.
b. Clean any fuel screens if applicable.
8. Obtain fuel sample at day tank and storage tank for analysis.
9. Radiator – Clean (follow manufacturer’s recommendation).
10. Intake louvers and ducts – Inspect
11. Cooling System Coolant Sample - Test
12. Cooling System Supplemental Coolant Additive (SCA) – Test - Add if applicable.
13. Coolant filter – Change if applicable
14. Crankshaft Vibration Damper - Inspect
15. Engine Protective Devices - Check
16. Turbocharger – Inspect/Check
17. Clean and lubricate fuel pump linkages if applicable.
18. Fan bearing – Inspect/Grease.
19. Engine Control Module (ECM)
a. Download status report or similar depending on manufacturer to be submitted with report.
b. Test unit safety shutdowns.
c. Provide post an electronic copy of ECM program file.
20. Check injector pump and injectors for flow rate pressure
21. AC Alternator – Inspect. Check for moisture, dust, oil, grease, and debris on main stator windings, exciter. Check commutator & slip rings, rotor & stator, bearings, bearing lubrication, voltage regulator. Measure & record resistance readings of windings with insulation tester (Megger). Clean as needed.
22. Check Rotating Rectifier
23. Inspect / Check Varistor
24. Automatic Transfer Switch (ATS).
a. Clean and vacuum all the controls, meters, switching mechanism components, interior bus work, Remote Start control panel, Annunciator and connecting lugs of the ATS.
b. Check the cabinet interior for loose hardware – tighten connections.
c. Do not perform on live ATS. Outage is necessary and prior COR approval required.
C. Additional maintenance required per manufacturers recommendations and service interval:
1. Generator bearing – Inspect/Grease as recommended by manufacturer’s maintenance schedule.
2. Engine Generator Batteries – Replace if 3 years old.
3. Cooling System Coolant – Flush system and replace per manufacturer’s maintenance schedule with coolant per manufacturers specifications.
• Every 3 years since last change.
• Every 6 years for Extended life coolant
When performing coolant change; flush engine and replace engine thermostats.
Replace hoses if necessary.
4. Engine Valve Lash/injector height - Inspect/Adjust per manufacturer’s maintenance schedule. Replace rocker cover gaskets and torque to proper specs.
D. Additional:
1. The contractor shall supply to post at the start of this contract:
• 1 set of engine belts per unit to be kept onsite.
Provide labor to replace belts as needed during regular scheduled service as needed based on inspection.
• 1 set of fuel filters and water separators per unit to be kept onsite. This is in addition to items supplied at annual service.
• 1 set of manuals
Equipment List: (list generators, ATS, day tanks and other related equipment to be serviced or maintained)
Equipment 1 Due GenSet Make and Model CAT, C18
Serial and Spec # NID 00936, 263214 Engine make and model CAT, C18 Engine serial and Spec # EGP00998
GenSet Control panel model # EMCP 4.2 Engine Hrs and date 796.9hrs, 10/05/2022
Hrs and date of last battery change 604hrs, 02/17/2022 Plan every 2 years Hrs and date of last coolant change 634.6hrs, 03/11/2022 Plan every 2 years or 6 for ELC
Hrs and date of last valve lash adjustment 588.5hrs, 09/10/2022 Initial and annually
Equipment 2 Due GenSet Make and Model CAT, C18
Serial and Spec # NID 00935, 263214 Engine make and model CAT, C18 Engine serial and Spec # EGP00994
GenSet Control panel model # EMCP 4.2 Engine Hrs and date 945.9hrs, 10/05/2022
Hrs and date of last battery change 668.8hrs, 02/17/2022 Plan every 2 years Hrs and date of last coolant change 683.8hrs, 08/11/2022 Plan every 2 years or 6 for ELC
Hrs and date of last valve lash adjustment 578.3hrs, 09/11/2022 Initial and annually
Equipment 3 Due GenSet Make and Model CAT, C18
Serial and Spec # NID 00937, 263214 Engine make and model CAT, C18 Engine serial and Spec # EGP00994
GenSet Control panel model # EMCP 4.2 Engine Hrs and date 969.2hrs, 10/05/2022
Hrs and date of last battery change 703.3hrs, 01/27/2022 Plan every 2 years Hrs and date of last coolant change 743.9hrs, 03/11/2022 Plan every 2 years or 6 for ELC
Hrs and date of last valve lash adjustment 582.9hrs, 09/13/2022 Initial and annually
END OF STATEMENT OF WORK
Equipment 4 Due GenSet Make and Model CAT, C15
Serial and Spec # CSH03134 Engine make and model CAT, C15 Engine serial and Spec # FTH06880
GenSet Control panel model # EMCP 4.2 Engine Hrs and date 105hrs, 10/05/2022
Hrs and date of last battery change 90.1hrs, 02/23/2022 Plan every 3 years Hrs and date of last coolant change 90.6hrs, 03/15/2022 Plan every 3 years or 6 for ELC
Hrs and date of last valve lash adjustment Initial and annually
SECTION 2 - CONTRACT CLAUSES
52.212-4 CONTRACT TERMS AND CONDITIONS – COMMERCIAL ITEMS
(NOV 2021) IS INCORPORATED BY REFERENCE. (SEE SF-1449,
BLOCK 27A)
52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS—
COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (SEP 2023)
(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services:
(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (JAN 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).
(2) 52.204-23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab and Other Covered Entities (NOV 2021) (Section 1634 of Pub. L. 115-91).
(3) 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment. (NOV 2021) (Section 889(a)(1)(A) of Pub. L. 115-232).
(4) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (NOV 2015).
(5) 52.232-40, Providing Accelerated Payments to Small Business Subcontractors (MAR 2023) ( 31 U.S.C. 3903 and 10 U.S.C. 3801).
(6) 52.233-3, Protest After Award (AUG 1996) ( 31 U.S.C. 3553).
(7) 52.233-4, Applicable Law for Breach of Contract Claim (OCT 2004) (Public Laws 108-77 and 108-78 ( 19 U.S.C. 3805 note)).
https://www.acquisition.gov/far/part-52#FAR_52_203_19 https://www.acquisition.gov/far/part-52#FAR_52_204_23 https://www.acquisition.gov/far/part-52#FAR_52_204_25 https://www.acquisition.gov/far/part-52#FAR_52_209_10 https://www.acquisition.gov/far/part-52#FAR_52_232_40 https://www.govinfo.gov/link/uscode/31/3903 https://www.govinfo.gov/link/uscode/10/3801 https://www.acquisition.gov/far/part-52#FAR_52_233_3 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 https://www.acquisition.gov/far/part-52#FAR_52_233_4 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3
(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services:
__ (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (JUN 2020), with Alternate I (NOV 2021) ( 41 U.S.C. 4704 and 10 U.S.C.
4655).
__ (2) 52.203-13, Contractor Code of Business Ethics and Conduct (NOV 2021) ( 41 U.S.C. 3509)).
__ (3) 52.203-15, Whistleblower Protections under the American Recovery and Reinvestment Act of 2009 (JUN 2010) (Section 1553 of Pub. L.
111-5). (Applies to contracts funded by the American Recovery and Reinvestment Act of 2009.)
_X_ (4) 52.204-10, Reporting Executive Compensation and First-Tier Subcontract Awards (JUN 2020) (Pub. L. 109-282) ( 31 U.S.C. 6101 note).
__ (5) [Reserved].
__ (6) 52.204-14, Service Contract Reporting Requirements (OCT 2016) (Pub. L. 111-117, section 743 of Div. C).
__ (7) 52.204-15, Service Contract Reporting Requirements for Indefinite-Delivery Contracts (OCT 2016) (Pub. L. 111-117, section 743 of Div.
C).
_X_ (8) 52.204-27, Prohibition on a ByteDance Covered Application (JUN 2023) (Section 102 of Division R of Pub. L. 117-328).
_X_ (9) 52.209-6, Protecting the Government’s Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment. (NOV 2021) ( 31 U.S.C. 6101 note).
__ (10) 52.209-9, Updates of Publicly Available Information Regarding Responsibility Matters (OCT 2018) ( 41 U.S.C. 2313).
__ (11) [Reserved].
__ (12) 52.219-3, Notice of HUBZone Set-Aside or Sole-Source Award (OCT 2022) ( 15 U.S.C. 657a).
__ (13) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business Concerns (OCT 2022) (if the offeror elects to waive the preference, it shall so indicate in its offer) ( 15 U.S.C. 657a).
https://www.acquisition.gov/far/part-52#FAR_52_203_6 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 https://www.govinfo.gov/link/uscode/10/4655 https://www.govinfo.gov/link/uscode/10/4655 https://www.acquisition.gov/far/part-52#FAR_52_203_13 http://uscode.house.gov/browse.xhtml;jsessionid=114A3287C7B3359E597506A31FC855B3 https://www.acquisition.gov/far/part-52#FAR_52_203_15 https://www.acquisition.gov/far/part-52#FAR_52_204_10 http://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title31-section6101&num=0&edition=prelim https://www.acquisition.gov/far/part-52#FAR_52_204_14 https://www.acquisition.gov/far/part-52#FAR_52_204_15 https://www.acquisition.gov/far/part-52#FAR_52_204_27 https://www.acquisition.gov/far/part-52#FAR_52_209_6 http://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title31-section6101&num=0&edition=prelim https://www.acquisition.gov/far/part-52#FAR_52_209_9 http://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title41-section2313&num=0&edition=prelim https://www.acquisition.gov/far/part-52#FAR_52_219_3…
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