19TC1025R0002_Questions and Answers.pdf

Attachment B – Questions and Answers Page 1 of 8 Solicitation: Janitorial services, ref# 19TC1025R0002

Questions and Answers from the pre-proposal conference and raised by offeror(s):

The following table reflects questions as raised by prospective offerors. Our answers are based on our review of the contract and any relevant guidance or regulations.

Number Question as submitted by bidders Answer from the Contracting Office

1. Can access to the storage facility be granted to our crew?

Yes.

2. How many male/female cleaners are preferred?

The solicitation does not specify the number of cleaners by gender; however, with this amendment, the solicitation will reflect the number of Male and the number of Female restrooms in the table at 3.0. The total square meter for the facility can also be found under the table 3.0.

3. Please specify the frequency as to when the trash skip will be unavailable.

As the trash skips that are available outside the Embassy Compound are provided by Abu Dhabi Municipality, Embassy is unable to provide the requested information

4. Can access to the storage facility be granted to our crew during weekend?

NO, In accordance with 1.1.1. The normal working hours of the Embassy Compound are Monday through Thursday 07:30AM to 05:00PM, Friday 07:30AM to 11:30AM.

5. Is the on-site supervisor required 7 days a week?

No, see the Government response to question 4 above.

6. Is the manlift kept in the Embassy all the time?

The solicitation is amended to state “all equipment shall be kept at the embassy to facilitate security access.”

7. How frequently do you require “Temporary Additional Services?

See paragraph 1.2.13 in the solicitation.

8. How many paper towel dispensers are in a restroom?

See the Government’s response to question

2. Each restroom has at least one each paper towel dispenser. See paragraph 5.2 in the solicitation.

9. How many cubicles do you have in a restroom?

If the question is about restroom stalls: Some female restrooms have two stalls and others with three stalls. Some male restrooms have two stalls and others has a least one stall.

See table 3.0 in the solicitation for more details. NOTE: amending solicitation based on responses herein.

Questions and Answers Page 2 of 8

10. I am requesting information on the ability for the "PRIME" to meet 4.2.1, 4.2.2, and 4.2.3 previous experience requirements with a teaming agreement with a "sub tier" company meeting all the previous experience requirements and the other entity being the "Prime" not holding all previous experience requirements.

Please advise on this matter specific for this solicitation.

Subcontracting is not allowed. See solicitation reference, Section 1, 1.2.5, Section 3, A.2. (6) (a) & A.2. (7).

11. When is the anticipated award date for this contract?

The anticipated award date is prior to beginning of the base year of performance.

12. Who is the incumbent contractor? Model Building Maintenance known as AG Facilities Solution

13. What is the appropriate value of the incumbent's contract?

AED 3,37,430.00

14. Will this question be posted on SAM.gov?

Yes.

15. Is there any last date for asking questions/ clarification?

The last day for questions and clarifications is November 7, 2024 at 10:00 am (UAE time).

Questions and Answers Page 3 of 8

16. Could you please clarify "The works required under this contract shall be performed directly by the Contractor employees and shall not be subcontracted." on Page 7 at "1. SCOPE OF WORK" Can we partner with a local company instead of subcontracting?

• Would partnering with a local company be permitted under the terms of this contract?

• If such a partnership is allowed, could we still qualify to bid on the contract?

• Are there any specific approvals or documentation we would need to submit beforehand to formalize this partnership for bidding purposes?

No. See solicitation reference Section 3, A.2.(7).

17. Could you please clarify the security and background check requirements for personnel assigned to this project? We want to ensure full compliance and confirm any specific protocols or clearance levels required for staff working in various areas within the embassy.

No; Security and background check requirements for Contractor personnel are the discretion of our Embassy Regional Security Office and hence the Contracting Office cannot answer. See paragraph 4.5. in the solicitation for reference.

18. Could you provide information on the budget allocated for this contract? Understanding the budget will allow us to prepare a proposal that aligns closely with your expectations.

This information cannot be disclosed.

Questions and Answers Page 4 of 8

19. What is the previous awarded amount and to which company was it awarded to?

Refer. Question # 12 & 13.

20. If awarded would it be possible to keep the incumbent staff?

The Embassy cannot answer this question as the current staff are sponsored by the incumbent.

21. What are the benefits associated for the workers?

Is not privy to this information.

22. How many cleaning employees are currently working onsite?

This information cannot be provided.

23. Would employees be entitled to breaks in between work hours?

The solicitation is amended to include a language regarding breaks.

24. Are we required to have to provide US Made cleaning supplies?

Refer Attachment 4-A of the solicitation which provides a Brand name list of cleaning supplies.

T25. Could you provide the average consumption of paper products per month?

Refer Attachment 4 – B of the solicitation document

26. When is the anticipated start date of the contract and anticipated date of award of the contract?

Ref. question # 11.

27. If you are unable to provide the current contract amount, what is the current budget your agency has for this project?

Ref. question # 13.

28. We need the clarification that all waste skips i.e.., Recycle & Garbage skips should be provided by the offeror.

The offeror is not required to provide trash bins for all offices, common corridors and restrooms inside the buildings; Embassy will supply the trash bins. Offeror is required to supply the disposable bags for all trash bins;

Refer Attachment 4 – B for details of the trash bags. See paragraph 1.3.1.10 in the solicitation.

29. Waste management – that is collecting and transporting the recycle waste will be managed by the offeror or only disposing to the recycling skips.

See paragraph 1.3.7 in the solicitation.

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30. If the waste management and recycling of the location is managed by the offeror, what will be the types of waste & weight of waste disposed per month average.

See paragraph 1.3.7.1 for more details for the list of recycling materials.

31. Who will provide us with the system for documenting the bolisaty of recycled waste?

The solicitation is amended to include a language regarding bolisaty of recycled waste.

32. In case of absence of general garbage skips outside the compound of embassy (Tadweer property skips), offeror have to manage to remove the garbage with using a subcontracted Environmental service provider bearing the cost. If so, what will be the frequency in a month or in a year the garbage removal will be happening, that we request to know to cost it accordingly.

The solicitation is amended to include the frequency of collection.

33. 10 number of references required of our client contract cleaning services that shall be provided.

Please confirm only completed contract details required (or) existing contract details & contacts can be provided. Kindly clarify.

Include completed projects.

34. Trash Bins for Offices and Toilets

• Who will be responsible for providing trash bins for office areas and toilets?

• How many bins are required in each location?

Refer the Question # 28’s answer.

35. Garbage Collection Bins

• Who is responsible for supplying garbage collection bins?

• What is the total number of garbage collection bins required for this project?

Refer Question # 28’s answer.

Questions and Answers Page 6 of 8

36. Interfold/Toilet Roll Dispensers

• How many interfold dispensers or toilet roll dispensers are required for all toilet facilities?

One interfold paper dispenser installed in each restroom and two toilet roll dispensers installed in each stall.

36. Tender Submission Date

• Has there been any change to the tender submission date? If so, what is the updated deadline?

The solicitation is amended to extend Proposals submission date to December 11, 2024 at 4:00 PM (local time). .

37. Heavy Equipment machineries Cost Base Year

• Will the cost for heavy equipment be considered based on the base year? Or will there be adjustments for inflation or other factors?

The base year.

Note: The same equipment to be maintained throughout the contract period

38. Heavy Equipment machineries Certification

• Will certifications for all heavy equipment be based on the base year? Or is there a requirement for additional recertifications?

Per contract, only one hydraulic (heavy) equipment is required as identified in the Attachment 3 of the Solicitation

39. Frequency of recycling waste collection

Recycle waste material we generate in a month is approximately: paper = 75Kg, glass =

10Kg, plastics =30Kg, cardboard = 75Kg, and metals = 50Kg. According to the above, Contractor is required to provide caged storage/s and to decide its frequency.

40. Weight of recycling waste generated on a daily basis

See above Question # 39’s answer for our monthly materials generation.

41. Who is the current Facility Management contractor?

If this question refers to the current janitorial services contractor, then refer the question # 12.

42. How much the current contract value?

Refer question # 13.

43. How many Supervisor required? See paragraph 1.2.4 in the solicitation.

Questions and Answers Page 7 of 8

44. From the current contract, the supervisor is working full time onsite?

Yes.

45. From the current contract, how many male and female cleaners?

Ten male cleaners.

46. What bathroom sizes and quantities are covered under this contract?

The solicitation is amended to include this information.

47. Historic data of hygiene consumables (only if possible)

Not available

48. Can you share pictures of all tissue, and hand soap, Air freshener dispensers

Pictures are not shared

49. Type soap dispenser – (foam or liquid)

See paragraph 5.9.4 of the statement of work in the solicitation.

50. Number of employee present in the building on daily basis

This information cannot be disclosed for security reason.

51. Daily number of visitors This information cannot be disclosed for security reason.

52. Is Waste Management excluded from this contract?

Refer to the SOW/PWS.

53. Is all water tank cleaning excluded from this contract?

Yes

54. How many buildings and floors are included in this contract?

See table 3.0 of Section 1 in the solicitation for more details

55. How many bathrooms are there on each floor?

Refer to the Government response in #2.

56. As per tender mentioned not allowed for subcontractor? Since Star Capital Defense Contracting and Duserve Company is participating as Joint Venture for this project. Is it acceptable?

Refer question # 16.

57. External cleaning of fountain, what is the frequency?

Refer to the SOW/PWS.

58. Any sanitary bin service requires? No. There are no separate sanitary bins in the restrooms.

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59. How many dust bin for each washroom? If any damage it will be under responsible of client or

SP?

Refer to answer the Government’s response to # 34.

60. As per RFP carpet shampooing on quarterly basis? Some area requires on monthly basis? Kindly let us know how many square meters for carpet approximately?

The solicitation is amended to include total area of the carpet for quarterly and annually shampooing.

61. During cleaning chandeliers fixture how is the height?

20 feet high. With this amendment, the solicitation is amended to incorporate the height of the chandeliers in the solicitation in Attachment 5.

62. Uniform will have different assignment and will have different uniform? And this should be approved by USG.

See paragraph 4.3 of the solicitation.

63. Accommodation will have inspection from client, 1 room is require for how staff should be living?

An amendment is issued to include this information to the solicitation.