SF-30 - Amendment 1 - SOW - Change of requirements.pdf

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VIRTUAL PRIVATE NETWORK AND MOBILE TELECOMMUNICATION SERVICES
Solicitation number
19P05025Q0012
Issued by

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This document is a Request for Quote (RFQ) from the American Embassy in Lisbon for cellphone contract services. The solicitation covers a comprehensive telecommunications package for 30 lines, including virtual private network services, mobile telephone services, international calls, roaming, SMS messaging, voice mail, and data services. The contract is structured with a base year and two optional one-year extensions, with pricing options for various call and data packages within Portugal, the EU, USA, Canada, and other global destinations.

Key service requirements include 90% local network coverage in Portugal, 24-hour international connectivity, extensive roaming capabilities (especially in Europe and the USA), mobile broadband internet, SMS messaging, and voice mail services in English and Portuguese. The contractor must provide detailed monthly billing, technical support, and a project manager who can communicate in English and Portuguese. The contract includes Value Added Tax (VAT) of 23%, and invoices must be submitted electronically with comprehensive call detail information. The initial contract period starts on the contract award date and continues for 12 months, with potential extensions.

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RFQ 19P05025Q0012.pdf PDF
CERTIFICATION REGARDING COMPLIANCE WITH APPLICABLE FEDERAL ANTI-DISCRIMINATION LAW.docx DOCX document
C-SCRM Questionnaire.xlsx XLSX spreadsheet

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AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

1. CONTRACT ID CODE

PAGE OF PAGES

1 13

2. AMENDMENT/MODIFICATION NO.

A0001

3. EFFECTIVE DATE

12/02/2025

4. REQUISITION/PURCHASE REQ. NO.

PR12522107

5. PROJECT NO. (If applicable)

6. ISSUED BY CODE

7. ADMINISTERED BY (If other than Item 6) CODE

AMERICAN EMBASSY LISBON

AV. DAS FORCAS ARMADAS, ATTN: GSO/PROCUREMENT

LISBOA 1649-044

PORTUGAL

8. NAME AND ADDRESS OF CONTRACTOR (NO., street,city,county,State,and ZIP Code)

9a. AMENDMENT OF SOLICITATION NO.

19P05025Q0012

Prospective Offerors

9b. DATED (SEE ITEM 11) 04/08/2025

10a. MODIFICATION OF CONTRACT/ORDER NO.

10b. DATED (SEE ITEM 13)

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

[] The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers [X ] is extended, [ ] is not extended Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods: (a) By completing Items 15, and returning ____1___ copies of the amendment;(b) By acknowledging receipt of this amendment on each copy of the offer submitted; or(c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers.

FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b)

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

X

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor [] is not, [X ] is required to sign this document and return __1_ copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

The purpose of this amendment is to provide additional information regarding the change in initial requirements by the Requesting Office. Please refer to the Statement of Work (SOW) below.

Offers should be adjusted accordingly to reflect the change in the requirements and should be submitted on or before December 10, 2025.

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

16A. NAME OF CONTRACTING OFFICER

Jonathan Nwosu

15B. NAME OF CONTRACTOR/OFFEROR

BY

(Signature of person authorized to sign)

15C.DATE

SIGNED

16B. UNITED STATES OF AMERICA

BY

(Signature of Contracting Officer)

16C.DATE SIGNED

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RFQ 19P05025Q0012

Cellphone Contract Statement of Work

This solicitation is for virtual private network services and mobile telephone services. The Embassy is using 30 lines for official purposes. The Contractor shall provide complete fixed and mobile telephones services with a Virtual Private Network for the Embassy of Lisbon, Portugal.

Services provided shall include:

• Interface equipment with Operator and Embassy telephone switch

• E1 cannot be on the existing MEO optical fiber

• Create a Virtual Private Network with our Embassy cellphones and allow clients to manage it.

• Calls within Portugal

• International calls

• International roaming

• SMS messaging

• Voice Mail

• Rent of cellphones with or without SIM cards

• 24-hour Customer Service

• Detailed Billing of calls made by electronic download

• Data Services

• iPhone / iPad / Smartphones Data services

• 4G / 5G Wireless Broadband Internet access

The Contractor shall ensure that the connection through its network is of the highest quality possible and shall be uninterrupted, clear and with no static. Network problems shall be remedied immediately, and the COR must be immediately informed of any problems, and their resolution.

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III. A. Standard Services – Base Year of Service - The contract starts on the date of the contract award and continues for a period of 12 months.

Description Included Monthly

QTY

Unit Unit Price Total Yearly Price

(1) Virtual Private Network: All outbound calls are carried by the Contractor. Fixed pricing includes an E1 connection and communication services as follows:

To all phone # fix and mobile in Portugal 10,000 Minutes per month incl. in fixed cost

To all phone # fix and mobile in Portugal Unlimited Minutes per month

To E.U. countries 1,000 Minutes per

To E.U. countries Unlimited Minutes per

To USA and Canada 1000 Minutes per

To USA and Canada unlimited Minutes per

To Rest of World 750 Minutes per

Manage One Net Services/VPN services

Total Cost for VPN Fixed cost / month

_____Per Month

Fixed line calls exceeding fixed minutes above:

In-country calls Minutes ______per min.

Within Europe calls Minutes ______per min.

Within USA and Canada

Calls made to Rest of World.

Minutes

Minutes

______per min.

______per min.

(2) Fixed price for monthly mobile cell phone service

Description Included Monthly

QTY

Unit Unit Price Total Yearly Price

Mobile phone numbers 200 Phone numbers incl. in fixed

Mobile phone activation fee 200 Activation incl. in fixed

Text messages in-country unlimited Minutes incl. in fixed

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Calls made to other E.U. countries networks

10,000 minutes per

Calls made to other E.U. countries networks unlimited minutes per

To USA and Canada 10000 Minutes per

Calls made to other in-country networks exceeding fixed minutes per month listed above.

Minutes _______per

Calls made to Rest of World. Minutes

(3) Roaming mobile phone service, incoming or outgoing

Description Unit Unit Price

Roaming within E.U. Minutes _______per

Roaming within USA and Canada Minutes _______per

Roaming within rest of world Minutes _______per

Text messages made to other E.U.

countries networks

Per text ____per text msg

Text messages roaming within USA and Canada

Text messages roaming within rest of world

(4) Cellular Data Service

Monthly QTY

Unit Unit Price Total Yearly Price

Data service packages, within Portugal

50 GB/month Package

100 GB/Month Package

200 GB/month Package

Unlimited

Package

Data service exceeding fixed GB/month shown above (within Portugal).

MB

(5) Roaming Cellular Data Service

Description Unit Unit Price Total Yearly

Roaming Data service in E.U. Day/MB Roaming Data service in U.S.A.and Canada Day/MB Roaming Data service in the Rest of the world Day/MB

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Sub-Total of fixed quantities of (1), (2)

Estimated Usage of (3), (4) and (5)

Sub-Total of (1) through (5)

Valued Added Tax (23%)

Base Year Grand Total for Standard Services

III.B. Temporary Additional Services 4G / 5G Wireless Broadband Internet access

Monthly QTY

Unit U nit Price

Total Yearly

Activation of data service

Device

Data service packages, within Portugal Alt. # 1.

100 GB/month

Alt. # 2.

200 GB/month

Alt. # 3.

Rental of SIM Card 50 SIM Card per Card

VALUE ADDED TAX. Value Added Tax (VAT) is not included in the CLIN rates. Instead, it will be priced as a separate Line Item in the contract and on invoices. The amount of VAT to be charged is 23% and local law dictates the contract price that is subject to VAT.

III. A. Base Year Grand Total of

III. B. Base Year Grand Total Temporary Services

Base Year Grand Total for All Services

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III. A. Standard Services – Option Year One - The contract starts on the date of the contract award and continues for a period of 12 months.

Description Included Monthly

QTY

Unit Unit Price Total Yearly Price

(1) Virtual Private Network: All outbound calls are carried by the Contractor. Fixed pricing includes an E1 connection and communication services as follows:

To all phone # fix and mobile in Portugal 10,000 Minutes per month month

Within USA and Canada

Calls made to Rest of World.

Minutes

Minutes

______per min.

(2) Fixed price for monthly mobile cell phone services

QTY

Unit Unit Price Total Yearly Price

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Calls made to other E.U. countries networks

10,000 minutes per

Monthly QTY

100 GB/Month Package

200 GB/month Package

Data service exceeding fixed GB/month shown above (within

Roaming Data service in E.U. Day/MB

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Roaming Data service in U.S.A. and Canada Day/MB

Unit U nit Price

Total Yearly priced as a separate Line Item in the contract and on invoices. The amount of VAT to be charged is 23%

III. A. Option Year One Grand Total of Standard Services

III. B. Option Year One Grand Total Temporary Services

Option Year One Grand Total for All Services

III. A. Standard Services – Option Year Two - The contract starts on the date of the contract award and continues for a period of 12 months.

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QTY

Unit Unit Price Total Yearly Price

(1) Virtual Private Network: All outbound calls are carried by the Contractor. Fixed pricing includes an E1 connection and communication services as follows:

To all phone # fix and mobile in Portugal 10,000 Minutes per month month

Within USA and Canada Calls made to Rest of World.

Minutes Minutes

______per min.

(2) Fixed price for monthly mobile cell phone services.

Monthly

QTY

Unit Unit Price Total Yearly Price

Calls made to other E.U. countries networks 10,000 minutes per

To USA and Canada unlimited Minutes per

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Monthly QTY

100 GB/Month Package

200 GB/month Package Unlimited Package

Data service exceeding fixed GB/month shown above (within

Roaming Data service in E.U. Day/MB Roaming Data service in U.S.A. and Canada Day/MB

Unit U nit Price

Total Yearly

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III. A. Option Year Two Grand Total of Standard Services

III. B. Option Year Two Grand Total Temporary Services

Option Year Two Grand Total for All Services

Base Year Total Option Year 1 Total Option Year 2 Total

GRAND TOTAL FOR BASE + ALL OPTION YEARS

1.1 CALLS WITHIN PORTUGAL

The contractor shall ensure on a 24-hour basis at least 90% local network coverage around Portugal with special consideration to all urban areas and main traffic routes.

1.2 INTERNATIONAL CALLS

The Contractor shall ensure on a 24-hour basis international connectivity with the USA, all European countries and all other worldwide countries that telephone services are available.

1.3 INTERNATIONAL ROAMING

The contractor should provide as extensive international roaming connectivity as possible, with special interest of the Government for roaming within all European countries and the USA.

1.4 MOBILE LARGE BROADBAND

The contractor shall provide Internet connection through their network

1.5 SMS MESSAGING

The contractor shall provide access to around the clock SMS messaging.

1.6 VOICE MAIL

The Contractor shall provide Voice Mail services in English and Portuguese. Voice Mail Box shall be prepared for each number separately as per standard practice.

1.7 RESERVED

1.8 CUSTOMER SERVICE

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The contractor shall provide technical support for setting up voice mail, roaming questions, questions on the phone features, number changes, lost or stolen telephone reporting and manufacturer’s warranty information, and all other matters concerning the mobile telephone services through the Contractor’s Project Manager.

1.9 RESERVED

1.10 BILLING

The monthly lists of calls made shall be forwarded to the Contracting Officer’s Representative (COR) by the end of each current month for the previous month electronically.

2. INVOICING

(a) The Contractor shall submit monthly invoices to the COR at the address shown in paragraph (c) below. A proper invoice must include the following information:

• Contractor's name and bank account information for payments by wire transfers

• Invoice date

• Contract number

• PO number

• A detailed billing of calls by email to the e-mails of the Embassy’s

• choosing on the same day as the issuance of the electronic invoice.

• A summary showing a listing of each line with total monthly price in local currency for that line. A detailed invoice listing for each line must be attached to each summary invoice and should include the cost breakdown of each line according to the pricing schedule. The breakdown shall clearly show:

• Called number

• Calling number

• Data detail information

• Time and date of the call

• Duration of the call

• Price

• Prompt payment discount if any

• Name, title, phone number, and address of person to contact in case of incorrect invoice

(b) If an invoice does not contain the above information, the Government reserves the right to reject the invoice as improper and return it to the Contractor within 7 calendars days.

The Contractor must then submit a proper invoice.

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(c) The contractor will send all invoices to the following address:

Payment shall be made in local currency by Electronic Funds Transfer (EFT) within 30 days after receipt of the proper invoice.

(f) Reserved.

3. KEY PERSONNEL

3.1 The Project Manager must be able to communicate in English and Portuguese. The Contractor shall assign to this contract the following key person:

POSITION/FUNCTION: ________________ NAME: _______________

Project Manager

3.2 During the first 90 days of performance, the Contractor shall make no substitutions of key personnel unless the substitution is required due to illness, death, or termination of employment.

The Contractor shall notify the Contracting Officer within 15 calendar days after the occurrence of any of these events and provide the information required below to the Contracting Officer at least 15 days before making any permanent substitutions.

3.3 After the first 90 days of performance, the Contractor may substitute a key person if the contractor determines that it is necessary. The Contractor shall notify the Contracting Officer of the proposed action immediately. Prior to making the substitution, the Contractor will provide the information required below to the Contracting Officer.

3.4 The Contractor shall provide a detailed explanation of the circumstances requiring the proposed substitution, a complete resume for the proposed substitute. The proposed substitute shall possess qualifications comparable to the original key person. The Contracting Officer will notify the Contractor of its approval or disapproval of the substitution within 15 days after receiving the required information. The Government will modify the contract to reflect any changes in key personnel.

RFQ 19P05025Q0012
Cellphone Contract Statement of Work
1.3 INTERNATIONAL ROAMING
1.5 SMS MESSAGING
1.6 VOICE MAIL
1.7 RESERVED
1.8 CUSTOMER SERVICE
1.10 BILLING
2025-12-02T12:07:20+0000
Jonathan C Nwosu

File details come from the government source that posted it. Updated .