19MX5026R0138 - Janitorial Services - U.S. Consulate General Matamoros.pdf

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Janitorial Services for the U. S. Consulate General in Matamoros
Solicitation number
19MX5026R0138
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This is a Request for Proposals (RFP) for janitorial services at the U.S. Consulate General in Matamoros, Mexico. The contract is for a 12-month base period with four one-year option periods, covering approximately 7,373 square meters across three building floors. The government intends to award the contract to the lowest-priced, technically acceptable offeror, with proposals due by February 9th, 2026 at 12:00pm local time. Contractors must provide all cleaning equipment, materials, and supplies, including 39 specific items ranging from uniforms and cleaning chemicals to tools and protective gear.

Key requirements include performing daily, periodic, monthly, quarterly, and annual cleaning services, maintaining equipment in excellent condition, and using only environmentally preferable chemical cleaning products. Contractors must comply with specific cleaning instructions for different surface types, including forced entry/ballistic resistant products, wood, stone, and tile floors. Additional requirements include wearing uniforms, maintaining discipline, replacing absentee workers promptly, and submitting various documentation such as personnel lists, insurance certificates, and IRS Form W-14. Contractors must also be registered in the System for Award Management (SAM) and comply with various federal acquisition regulations.

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U.S. Consulate General Matamoros Date: 01/08/2026

To: Prospective Offerors Subject: Request for Proposals (RFP) number 19MX5026R0138

Enclosed is a Request for Proposals (RFP) for Janitorial services. If you would like to submit a proposal, follow the instructions in Section 3 of the solicitation, complete the required portions of the attached document, and submit it to the address shown on the Standard Form 1449 that follows this letter.

The U.S. Government intends to award a contract to the responsible company submitting an acceptable offer at the lowest price. We intend to award a contract based on initial offers, without holding discussions, although we may hold discussions with companies in the competitive range if there is a need to do so.

The Consulate intends to conduct a pre-proposal conference at the site. The pre-proposal conference will be held on January 15th, 2026 - 11:00am (local time) at the U.S.

Consulate Matamoros. Prospective offerors should contact MatamorosProcurement@state.gov by January 12th, 2026, for additional information or to arrange entry to the building.

Proposals are due by February 9th, 2026 - 12:00pm (local time). No offers will be accepted after this time. Proposals must be in English and incomplete proposals will not be accepted.

Your offer must be submitted electronically to MatamorosProcurement@state.gov. It is important to make sure the submission is made in specific size and format; in MS-Word 2007/2010 or MS-Excel 2007/2010 or Adobe Acrobat (pdf) file format. The file size must not exceed 30MB. If the file size should exceed 30MB, the submission must be made in separate files and attached to separate emails with less than 30MB each.

In order for a proposal to be considered, you must also complete and submit the following:

1. SF-1449

2. Section I, Pricing

3. Section 5 Representations and Certifications

4. Additional information as required in Section 3

5. “The Offeror should submit a completed IRS Form W-14, found at www.irs.gov/w14, to ensure compliance with FAR 52.229-11;”]

6. Pursuant to FAR 4.203-1 (d), the Contracting Officer has determined that it is practicable for offerors to be registered on the SAM (System for Award Management) Database https://www.sam.gov prior to award. Therefore, prospective offerors are encouraged to complete the SAM registration process in a timely manner to meet the deadline of SAM registration prior to award.

Sincerely, Andrew W. Hudson Contracting Officer mailto:MatamorosProcurement@state.gov mailto:MatamorosProcurement@state.gov http://www.irs.gov/w14 https://www.sam.gov/

TABLE OF CONTENTS

SECTION 1 – THE SCHEDULE

• SF 1449 cover sheet

• Continuation To SF-1449, RFP Number 19MX5026R0138, Prices, Block 23

• Continuation To SF-1449, RFP Number 19MX5026R0138, Schedule of Supplies/Services, Block 20 Description/Specifications/Work Statement

SECTION 2 – CONTRACT CLAUSES

• Contract Clauses

• Addendum to Contract Clauses – Federal Acquisition Regulation (“FAR”) and Department of State Acquisition Regulation (“DOSAR”) Clauses not Prescribed in Part 12

SECTION 3 – SOLICITATION PROVISIONS

• Solicitation Provisions

• Addendum to Solicitation Provisions - FAR and DOSAR Provisions not Prescribed in Part

SECTION 4 – EVALUATION FACTORS

• Evaluation Factors

• Addendum to Evaluation Factors - FAR and DOSAR Provisions not Prescribed in Part 12

SECTION 5 – REPRESENTATIONS AND CERTIFICATIONS

• Offeror Representations and Certifications

• Addendum to Offeror Representations and Certifications - FAR and DOSAR Provisions not

Prescribed in Part 12

SECTION 6 – APPENDIX

• Appendix 1 – Government Furnished Property

• Appendix 2 – Cleaning Instructions for Forced Entry/Ballistic Resistant (Febr) Products

• Appendix 3 – Instructions For Cleaning Wood, Stone and Tile Floors

• Appendix 4 – Contractor Furnished Materials

WOMEN-OWNED SMALL

BUSINESS (WOSB)

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

1. REQUISITION NUMBER PAGE 1 OF

2. CONTRACT NUMBER 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

7. FOR SOLICITATION

INFORMATION CALL:

b. TELEPHONE NUMBER (No collect calls)

8. OFFER DUE DATE/

9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODE17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

CODE

CODE

TELEPHONE NUMBER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

REQUEST

FOR QUOTE

(RFQ)

INVITATION

FOR BID

(IFB)

REQUEST

FOR

PROPOSAL

(RFP)

SEE ADDENDUM

19.

ITEM NUMBER

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Government Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH

AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND

ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS

SPECIFIED

29. AWARD OF CONTRACT: REFERENCE OFFER

DATED . . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

10. THIS ACQUISITION IS UNRESTRICTED OR

NORTH AMERICAN

INDUSTRY CLASSIFICATION

STANDARD (NAICS):

SIZE STANDARD:

13a. THIS CONTRACT IS A

RATED ORDER UNDER

THE DEFENSE PRIORITIES

AND ALLOCATIONS

SYSTEM - DPAS (15 CFR 700)

SET ASIDE: % FOR:

11. DELIVERY FOR FREE ON

BOARD (FOB) DESTINATION

UNLESS BLOCK IS MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3

AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

8(A)

ECONOMICALLY

DISADVANTAGED

WOMEN-OWNED SMALL

BUSINESS (EDWOSB)

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

HUBZONE SMALL

BUSINESS

SMALL BUSINESS

NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30. PR15711888 87

19MX5026R0138

a. NAME

Matamoros Procurement

19MX50

U.S. CONSULATE GENERAL MATAMOROS

Constitucion #1 Col. Jardin CP. 87331 Attn: GSO

19MX50

U.S. CONSULATE GENERAL MATAMOROS

Constitucion #1 Col. Jardin CP. 87331 Attn: GSO

U.S. CONSULATE GENERAL MATAMOROS

Constitucion #1 Col. Jardin CP. 87331 Attn: GSO

Janitorial Services - “See Continuation Pages for Details”

Andrew W. Hudson

01/08/2026

LOCAL TIME

2/9/2026 12:00pm

19MX50

U.S. CONSULATE GENERAL MATAMOROS

Constitucion #1 Col. Jardin CP. 87331 Attn: GSO MatamorosProcurement@state.gov

MATAMOROS, TAMAULIPAS - MEXICO

19MX50

SECTION 1 - THE SCHEDULE

CONTINUATION TO SF-1449,

RFP NUMBER S- 19MX5026R0138

PRICES, BLOCK 23

1. PRICES AND PERIOD OF PERFORMANCE

The Contractor shall perform janitorial work, including furnishing all labor, material, equipment, and services, for the U.S. Consulate General Matamoros. The price listed below shall include all labor, materials, insurance (see FAR 52.228-4 and 52.228-5), overhead, and profit. The Government will pay the Contractor the fixed price per month for standard routine services and a fixed rate per square meter for any temporary additional services that have been satisfactorily performed.

After the contract award and submission of acceptable insurance certificates, the Contracting Officer shall inform the Contractor when work can begin. The start date will begin approximately ten (10) days from start date of the notification unless the Contractor agrees to an earlier date) on which performance shall start.

Because Temporary/Additional Services are based on indefinite delivery/indefinite quantity the minimum and maximum amounts are defined below:

Minimum: The Government shall place orders totaling a minimum of 25 square meters.

This reflects the contract minimum for the base year and each option period.

Maximum: The amount of all orders shall not 2000 square meters. This reflects the contract maximum for the base year and each option period for temporary/additional services.

The performance period of this contract is from the start date provided continuing for 12 months, with four one-year options to renew. The initial period of performance includes any transition period authorized under the contract.

1.1. VALUE ADDED TAX

VALUE ADDED TAX. Value Added Tax (VAT) is not included in the CLIN rates.

Instead, it will be priced as a separate Line Item in the contract and on Invoices. Local law dictates the portion of the contract price that is subject to VAT; this percentage is multiplied only against that portion. It is reflected for each performance period. The portions of the solicitation subject to VAT are:

JAMES ZADROGA 9/11 VICTIMS HEALTH AND COMPENSATION ACT OF

2010 NOTICE: UNLESS A WAIVER OR EXCEPTION APPLIES, PAYMENTS

SUBSEQUENT TO THIS PROCUREMENT ARE SUBJECT TO AN EXCISE

TAX OF 2% PERSUANT TO 26 U.S.C. 5000C.

1.2. Offers and Payment in U.S. Dollars.

U.S. firms are eligible to be paid in U.S. dollars. U.S. firms desiring to pay in U.S. dollars should commit their offer in U.S. dollars. A U.S. firm is defined as a company which operates as a corporation incorporate under the laws of a state within the United States. Any firm, which is not a U.S. firm, is a foreign firm. Any firm that does not meet the above definition of U.S.

firm shall submit its prices and receive payment in local currency.

1.3. PRICES (Reference the table at Section 3.0 Locations for Janitorial Services)

0001 BASE YEAR (Base Term: Twelve (12) Months) A. Standard Services. The firm fixed price for the Base Year of the contract is:

Price per Month Quantity of Months Price per Year

B. Temporary Additional Services. The unit price (firm-fixed-price) is:

Price per Square Meter Two Hundred (200) hours Total Temporary Additional

Services Not to Exceed per Year

0001 TOTAL PRICE FOR BASE YEAR = A+B

1001 OPTION YEAR ONE (1) PRICES (Option Term: Twelve (12) Months)

A. Standard Services. The firm fixed price for Option Year 1 of the contract is:

Price per Month Quantity of Months Price per Year

B. Temporary Additional Services. The unit price (firm-fixed-price) is:

Price per Square Meter Two Hundred (200) hours Total Temporary Additional

Services Not to Exceed per Year

1001 TOTAL PRICE FOR OPTION YEAR ONE (1) = A+B

2001 OPTION YEAR TWO (2) PRICES (Option Term: Twelve (12) Months)

A. Standard routine services. The firm fixed price for Option Year 2 of the contract is:

Price per Month Quantity of Months Price per Year

B. Temporary Additional Services. The unit price (firm-fixed-price) is:

Price per Square Meter Two Hundred (200) hours Total Temporary Additional

Services Not to Exceed per Year

2001 TOTAL PRICE FOR OPTION YEAR TWO (2) =

A+B

3001 OPTION YEAR THREE (3) PRICES (Option Term: Twelve (12) Months) A. Standard routine services. The firm fixed price for Option Year 3 of the contract is:

Price per Month Quantity of 12 Price per Year

B. Temporary Additional Services. The unit price (firm-fixed-price) is:

Price per Square Meter Two Hundred (200) hours Total Temporary Additional

Services Not to Exceed per Year

3001 TOTAL PRICE FOR OPTION YEAR THREE (3) =

A+B

4001 OPTION YEAR FOUR (4) PRICES (Option Term: Twelve (12) Months)

A. Standard routine services. The firm fixed price for Option Year Four (4) of the contract is:

Price per Month Quantity of Months 12 Price per Year

B. Temporary Additional Services. The unit price (firm-fixed-price) is:

Price per Square Meter Two Hundred (200) hours Total Temporary Additional

Services Not to Exceed per Year

4001 TOTAL PRICE FOR OPTION YEAR FOUR (4) =

A+B

NOTE: The purpose of pricing information for 6 Months (FAR 52-217-8) is for evaluation purposes only. The award will not include this information at the time of award but will be placed in RESERVE for later use, if the Contracting Officer determines its use.

5001 52.217-8 OPTION TO EXTEND SERVICE PRICES (SIX (6) MONTHS)

A. Standard routine services. The firm fixed price for Option Year Four (4) of the contract is:

Price per Month Quantity of Months 6 Price per Year

B. Temporary Additional Services. The unit price (firm-fixed-price) is:

Price per Square Meter Two Hundred (200) hours Total Temporary Additional Services

Not to Exceed per Year

5001 TOTAL PRICE FOR 6 MONTHS FAR 52.217-8

Options to Extend Services = A+B

GRAND TOTAL OF BASE AND ALL OPTION PERIODS OF PERFORMANCE

Base Year Total (0001)

Option Year 1 Total (1001)

Option Year 2 Total (2001)

Option Year 3 Total (3001)

Option Year 4 Total (4001)

52.217-8 Option to Extend Services (6-Months) (5001)

GRAND TOTAL

CONTINUATION TO SF-1449,

RFP NUMBER 19MX5026R0138

SCHEDULE OF SUPPLIES/SERVICES, BLOCK 20

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

1. SCOPE OF WORK

The purpose of this fixed price contract is to obtain janitorial services for real property owned or managed by the U.S. Government at US Consulate General Matamoros. The Contractor shall perform janitorial services in all designated spaces including, but not limited to halls, offices, restrooms, work areas, entrance ways, lobbies, storage areas, elevators, and stairways. The contract will be for a one-year period from the date of the contract award, with four one-year options.

The Contractor shall furnish all managerial, administrative, materials, supplies, equipment, and direct labor personnel that are necessary to accomplish the work in this contract. Contractor employees shall be on site for the purpose of conducting contractual duties and for no other reason.

1.1. GENERAL INSTRUCTIONS

The Contractor shall prepare general instructions for the work force. The Contractor shall provide drafts to the Contracting Officer's Representative (COR) for review within fifteen days after contract award. The Contracting Officer’s Representative must approve these general instructions before implementation.

1.2. DUTIES AND RESPONSIBILITIES

1.2.1. Certain areas listed in Section 3.0 require an escort and can only be entered during scheduled times. The General Instructions shall emphasize security requirements so that accidental security violations do not occur.

1.2.2. Contractor shall schedule routine cleaning requirements (as to ensure that these are done in the order and time frame that are most efficient and have the least impact on normal operations. They are to be performed daily.

1.2.3. Contractor shall schedule periodic cleaning requirements so that it causes minimal disruption to the normal operation of the facility. The COR shall determine the schedules presented which meet the needs of the individual facility.

1.2.4. Temporary Additional Services are services that are defined as scheduled routine services but are required at times other than the normal workday. These services shall support special events at the U.S. Consulate General Matamoros. The Contractor shall provide these services in addition to the scheduled routine services specified in this contract. The COR shall order these services as needed basis. This work shall be performed by Contractor trained employees, and shall not be subcontracted. The COR may require the Contractor to provide temporary additional services with 24-hour advance notice.

1.2.5. The Contractor shall include in its next regular invoice details of the temporary additional services and, if applicable, materials, provided and requested under temporary additional services. The Contractor shall also include a copy of the COR’s written confirmation for the temporary additional services.

FREQUENCY DEFINITION SOW

PARAGRAPH

DAILY On a daily basis (i.e., once a day), Monday - Friday. The time/time period of day (e.g., morning, afternoon or evening) will be determined by the COR and will be based on the most efficient time and as to not disrupt the office operations

SOW

paragraph 7.1

PERIODIC The frequency of cleaning will vary and will be on an as-needed basis. (For example, if the item/surface is clean, it may not require cleaning that specific day or week)

SOW

paragraph 7.2

WEEKLY The frequency of cleaning will vary and will be on an as-needed basis.

SOW

paragraph 7.3

MONTHLY On a monthly basis (i.e., one time a month). The COR will determine the specific calendar day (i.e., M-F) of the month as well as the specific time/time period.

SOW

paragraph 7.4

QUARTERLY Every 3 months. The COR will determine the specific day (i.e., M-F) of the month as well as the specific time/time period.

SOW

paragraph 7.5

SEMI-

ANNUAL

Twice a year. The COR will determine the specific day (i.e., M-F) of the month. The COR will also determine the specific time/time period.

SOW

paragraph 7.6

ANNUAL Once a year. The COR will determine the specific day (i.e., M-F) of the month. The COR will also determine the specific time/time period.

SOW

paragraph 7.7

ADDITIONAL

SERVICES

Cleaning of vacant residences as needed up to 10 times per year

SOW

paragraph 7.8

1.3. TYPE OF SERVICES

Standard routine services shall include the following work:

1.3.1. Daily Cleaning Requirements shall consist of:

1.3.1.1. Sweeping all floor areas including damp mopping of areas such as tile, linoleum, marble floors, staircases, and public areas. Floors shall be free of dust, mud, sand, footprints, liquid spills, and other debris. Chairs, trash receptacles, and easily moveable items shall be tilted or moved to clean underneath. The frequency may be higher than once per day when it is rainy or snowy. When completed, the floor and halls shall have a uniform appearance with no streaks, smears, swirl marks, detergent residue, or any evidence of remaining dirt or standing water.

1.3.1.2. Dusting and cleaning all furniture including desks, chairs, credenzas, computer tables, telephone tables, bookshelves with or without glass doors, coat racks, umbrella stands, pictures, maps, telephones, computers and CRT screens, lamps and other common things found in an office environment. All furniture shall be free of dust, dirt, and sticky surfaces and areas.

1.3.1.3. Vacuuming all clean rugs and carpets, runners, and carpet protectors so that they are free from dust, dirt, mud, etc. When completed, the area shall be free of all litter, lint, loose soil, and debris. Any chairs, trash receptacles, and easily moveable items shall be moved to vacuum underneath and then replaced in the original position.

1.3.1.4. Thorough cleaning of toilets, bathrooms, mirrors, and shower facilities, using suitable non-abrasive cleaners and disinfectants. All surfaces shall be free of grime, soap scum, mold, and smudges. The Contractor shall refill paper towels, toilet paper, hand soap, hand sanitizers, and trash bags (per inventory supplied by the Government, See Attachment 1) in all bathrooms. The Contractor shall check those areas used by personnel visiting the chancery several times daily to ensure that the facilities are always clean and neat.

1.3.1.5. Emptying all wastepaper baskets, ashtrays and washing or wiping them clean with a damp cloth, replacing plastic wastepaper basket linings and returning items where they were located.

1.3.1.6. Cleaning of glasses, cups, and coffee services in conference facilities and in the Ambassador's office area. The Contractor shall clean the items in hot soapy water and rinse, dry and polish so that a presentable appearance is maintained.

1.3.1.7. Removing any grease marks or fingerprints from walls, doors, door frames, radiators, windows and window frames, glass desk protectors, reception booths and partitions.

1.3.1.8. Removing trash to designated areas as directed by the COR and keeping trash area in a reasonably clean condition.

1.3.1.9. Sweeping debris from walkways and driveways and hose cleaning them during appropriate climatic and water use conditions.

1.3.2. Periodic Cleaning Requirements shall consist of:

1.3.2.1. Polishing all brass surfaces including door and window handles, plaques.

1.3.2.2. Dusting tops of tall furniture, tops of picture frames and areas not covered in daily dusting.

1.3.2.3. Spot cleaning baseboards and walls.

1.3.2.4. Spot waxing and polishing floors as needed.

1.3.2.5. Shampooing (small area spot clean as needed) carpets.

1.3.2.6. Dusting windowsills and blinds.

1.3.2.7. Cleaning shutters as required.

1.3.2.8. Sweeping and washing terraces and balconies to remove all accumulated dirt and debris.

1.3.3. Monthly Cleaning Requirements shall consist of:

1.3.3.1. Cleaning major appliances inside and out including vacuuming dust from around motor areas.

1.3.3.2. Wiping window blinds with a damp cloth to ensure that all smudges are removed.

1.3.3.3. Cleaning inside window glass and sash of smudges and accumulated dirt.

1.3.3.4. Moving all furniture and vacuuming or polishing the floor under the furniture as appropriate.

1.3.3.5. Quarterly Cleaning Requirements shall consist of:

1.3.3.6. Washing the outsides of the windows. When completed the windows shall be free of smudges, lint, or streaks from the surfaces.

1.3.3.7. Removing and washing window blinds.

1.3.3.8. Shampooing the entire surface of carpets in the high traffic areas.

1.3.3.9. Cleaning and sanitizing the trash holding area.

1.3.3.10. Dusting and wiping light fixtures and chandeliers. When completed, the light fixtures shall be free from bugs, dirt, grime, dust, and marks.

1.3.4. Semi-Annual Cleaning Requirements shall consist of:

1.3.4.1. Stripping wax coats, spot checking sealer coats, and completely reapplying wax coats.

1.3.4.2. Shampooing carpets in all areas.

1.3.4.3. Cleaning all chandeliers and light fixtures using appropriate methods to restore the original luster to the fixtures. This will include ensuring that all crystal reflectors are individually washed.

1.3.5. Annual Cleaning Requirements shall consist of:

1.3.5.1. Stripping wax coats and seal coats to the bare floor surface; cleaning the bare surface and reapplying a seal coat.

1.3.5.2. Cleaning gutters and down spouts of all collected debris.

1.3.6. Additional services

1.3.6.1. Cleaning of vacant residences as needed up to 10 times per year

2. MANAGEMENT AND SUPERVISION

2.1 The Contractor shall designate a representative who shall be responsible for on-site supervision of the Contractor's workforce at all times. This supervisor shall be the focal point for the Contractor and shall be the point of contact with U.S. Government personnel. The supervisor shall have sufficient written and spoken English language skill to be able to communicate with members of the U.S. Government staff. The supervisor shall have supervision as his or her sole function.

2.2 The Contractor shall maintain schedules. The schedules shall take into consideration the hours that the staff can effectively perform their services without placing a burden on the security personnel of the U.S. Consulate General Matamoros. For those items other than routine daily services, the Contractor shall provide the COR with a detailed plan as to the personnel to be used and the time frame to perform the service.

2.3 The Contractor shall be responsible for quality control. The Contractor shall perform inspection visits to the work site on a regular basis. The Contractor shall coordinate these visits with the COR. These visits shall be surprise inspections for those working on the contract.

2.4 The Contractor shall control overtime through efficient use of the work force.

Individual work schedules shall not exceed 40 hours per week to preclude overtime being part of the standard routine services provided under the contract. Overtime may be necessary under Temporary Additional Services.

3. LOCATIONS FOR JANITORIAL SERVICES

All standard routine services are to be delivered on regular US Consulate working days.

Location Estimated Area Scheduled Hours Escort Building 1 (1st Floor) 3136.00 SM 08:00 – 17:00

• Office Spaces X

• Lobby X

• Waiting Area X

• Hallways X

• Rest Rooms X

• Electrical/Mechanical Rooms X X

Building 1, (2nd Floor) 2461.00 SM 08:00 – 17:00

• CAA Area X X

• Gallery X

• Offices X

• Restrooms X

• Terrace X

• Hallways X

• Electrical/Mechanical Rooms X X

Building 1 (3rd Floor) 1626.00 SM 08:00 – 17:00

• Corridor X

• Offices X

• Restrooms X

• Hallways X

• CAA Area X X

• Electrical/Mechanical Rooms X X

Other Areas 150 SM 08:00 – 17:00

• Stairways X

• Court Yards X

• Elevators X

Total Square Meters 7373 SM Sq. Meters

All Areas

4. PERSONNEL

4.1 General

The Contractor shall maintain discipline at the site and shall take all reasonable precautions to prevent any unlawful, riotous or disorderly conduct by Contractor employees at the site. The Contractor shall preserve peace and protect persons and property on site. The Government reserves the right to direct the Contractor to remove an employee from the worksite for failure to comply with the standards of conduct. The Contractor shall immediately replace such an employee to maintain continuity of services at no additional costs to the Government.

4.2 Standard of Conduct.

4.2.1 Uniform and Personal Equipment. The Contractor's employees shall wear clean, neat and complete uniforms when on duty. All employees shall wear uniforms approved by the Contracting Officer's Representative (COR).

4.2.2 Neglect of duties shall not be condoned. The Contractor shall enforce no sleeping while on duty, unreasonable delays or failures to carry out assigned tasks, conducting personal affairs during duty hours and refusing to render assistance or cooperate in upholding the integrity of the worksite security.

4.2.3 Disorderly conduct, use of abusive or offensive language, quarreling, intimidation by words, actions, or fighting shall not be condoned. Also included is participation in disruptive activities, which interfere with normal and efficient Government operations.

4.2.4 Intoxicants and Narcotics. The Contractor shall not allow its employees while on duty to possess, sell, consume, or be under the influence of intoxicants, drugs or substances that produce similar effects.

4.2.5 Criminal Actions. Contractor employees may be subject to criminal actions as allowed by law in certain circumstances. These include but are not limited to the following actions:

4.2.5.1 Falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records or concealment of material facts by willful omission from official documents or records.

4.2.5.2 Unauthorized use of Government property, theft, vandalism, or immoral conduct.

4.2.5.3 Unethical or improper use of official authority or credentials; security violations;

or, organizing or participating in gambling in any form.

4.2.6 Key Control. The Contractor shall receive, secure, issue and account for any keys issued for access to buildings, offices, equipment, gates, etc., for the purposes of this contract. The Contractor shall not duplicate keys without the COR's approval. Where it is determined that the Contractor or its agents have duplicated a key without permission of the COR, the Contractor shall remove the individual(s) responsible from this contract. If the Contractor has lost any such keys, the Contractor shall immediately notify the COR. In either event, the Contractor shall reimburse the Government for the cost of rekeying that portion of the system.

4.2.7 Replacement of Absentee Workers. The Contractor shall ensure that absentee workers are replaced as soon as possible upon advice by the supervisor and/or upon notification by the COR.

4.2.7.1 Response Time. The Contractor shall replace any absentee worker as soon as possible but no later than 8 working hours after the Contractor is notified.

In order to facilitate worker replacement, the Contractor shall submit at least one designated replacement worker for each of the work-force functions at every location. The names of these designated replacements shall be included in the list of personnel submitted for approval and security clearance prior to performance of the contract.

The Contractor shall submit to the COR for approval and security clearance and proposed personnel changes prior to assumption of worker’s assigned duty, and in a timely manner, i.e.

allowing sufficient time for the Government to conduct all necessary reference checks and security clearance.

4.3 Notice to the Government of Labor Disputes

The Contractor shall inform the COR of any actual or potential labor dispute that is delaying or threatening to delay the timely performance of this contract.

4.4 Personnel Security

4.4.1 After 10 days of the award of the contract, the Contractor shall provide the following list of data on each employee who will be working under the contract. The Contractor shall include a list of workers and supervisors assigned to this project. The

Government will run background checks on these individuals. It is anticipated that security checks will take 5 days to perform. For each individual the list shall include:

Full Name

Place and Date of Birth

Current Address

Identification with picture

State non-criminal background letter

Digital photograph

Copy of birth certificate

Copy of credential to vote (INE) on both sides

Proof of domicile (telephone, electricity, water, property etc. No bank statements or department stores will be accepted as proof of address). In case of a rented domicile, bring a copy of the lease with the contact telephone of the lessor.

The Government shall issue identity cards to Contractor personnel, after they are approved.

Contractor personnel shall display identity card(s) on the uniform at all times while providing services under this contract. These identity cards are the property of the US Government. The Contractor is responsible for their return at the end of the contract, when an employee leaves Contractor service, or at the request of the Government. The Government reserves the right to deny access to U.S.-owned and U.S.-operated facilities to any individual.

5. MATERIALS AND EQUIPMENT

The Contractor shall provide all necessary janitorial supplies and equipment, including mops, brooms, dust rags, detergents, cleaners, and other items required to perform the work outlined in this contract. The Contractor must also provide detailed information about the equipment their company will use to complete the services, including model, brand, specifications, and pictures.

See Appendix 1 and 2 for additional details.

6. GOVERNMENT FURNISHED PROPERTY/EQUIPMENT

6.1 The Contractor has the option to reject any or all Government furnished property or items (see Attachment 1 - GOVERNMENT FURNISHED PROPERTY). However, if rejected, the Contractor shall provide all necessary property, equipment or items, adequate in quantity and suitable for the intended purpose, to perform all work and provide all services at no additional cost to the Government. All Government furnished property or items are provided in an "as is" condition and shall be used only in connection with performance under this contract. The Contractor is responsible for the proper care, maintenance and use of Government property in its possession or control from time of receipt until properly relieved of responsibility in accordance with the terms of the contract. The Contractor shall pay all costs for repair or replacement of Government furnished property that is damaged or destroyed due to Contractor negligence.

6.2 The Contractor shall maintain written records of work performed, and report the need for major repair, replacement, and other capital rehabilitation work for Government property in its control.

6.3 The Contractor shall physically inventory all Government property in its possession.

Physical inventories consist of sighting, tagging, or marking, describing, recording, reporting and reconciling the property with written records. The Contractor shall conduct these physical inventories periodically, as directed by the COR, and at termination or completion of the contract.

7. INSURANCE

7.1 Amount of Insurance. The Contractor is required to provide whatever insurance is legally necessary. The Contractor shall, at its own expense, provide and maintain during the entire performance period the following insurance amounts:

7.2 General Liability (includes premises/operations, collapse hazard, products, completed operations, contractual, independent contractors, broad form property damage, personal injury)

7.2.1 Bodily Injury stated in U.S. Dollars:

• Per Occurrence $50,000.00

• Cumulative $150,000.00

7.2.2 Property Damage stated in U.S. Dollars:

• Per Occurrence $10,000.00

• Cumulative $30,000.00

7.3 The types and amounts of insurance are the minimums required. The Contractor shall obtain any other types of insurance required by local law or that are ordinarily or customarily obtained in the location of the work. The limit of such insurance shall be as provided by law or sufficient to meet normal and customary claims.

7.3.1 For those Contractor employees assigned to this contract who are either United States citizens or direct hire in the United States or its possessions, the Contractor shall provide workers’ compensation insurance in accordance with FAR 52.228-3.

7.3.2 The Contractor agrees that the Government shall not be responsible for personal injuries or for damages to:

7.3.2.1 Any property of the Contractor,

7.3.2.2 Its officers, agents, servants, employees, or any other person arising from an incident to the Contractor's performance of this contract.

7.4 The Contractor shall hold harmless and indemnify the Government from any and all claims arising, except in the instance of gross negligence on the part of the Government.

7.5 The Contractor shall obtain adequate insurance for damage to, or theft of, materials and equipment in insurance coverage for loose transit to the site or in storage on or off the site.

7.6 The Government shall not be responsible for and does not assume the risk of loss for any materials or equipment left on the site.

7.7 Government as Additional Insured. The general liability policy required of the Contractor shall name "the United States of America, acting by and through the Department of State", as an additional insured with respect to operations performed under this contract.

7.8 Time for Submission of Evidence of Insurance. The Contractor shall provide evidence of the insurance required under this contract within ten (10) calendar days after contract award. The Government may rescind or terminate the contract if the Contractor fails to timely submit insurance certificates identified above.

8. LAWS AND REGULATIONS

8.1 Without additional expense to the Government, the Contractor shall comply with all laws, codes, ordinances, and regulations required to perform this work. In the event of a conflict among the contract and requirements of local law, the Contractor shall promptly advise the Contracting Officer of the conflict and of the Contractor's proposed course of action for resolution by the Contracting Officer.

8.2 The Contractor shall comply with all local labor laws, regulations, customs, and practices pertaining to labor, safety, and similar matters, to the extent that such compliance is not inconsistent with the requirements of this contract.

9. TRANSITION PLAN

Within fifteen (15) days after contract award, the Contracting Officer may request that the Contractor develop a plan for preparing the Contractor to assume all responsibilities for janitorial services. The plan shall establish the projected period for completion of all clearances of Contractor personnel, and the projected start date for performance of all services required under this contract. The plan shall assign priority to the selection of all supervisors to be used under the contract.

10. DELIVERABLES

The following items shall be delivered under this contract:

Description Quantity Delivery To Date General Instructions 1 COR 15 days after award

Schedules 1 COR Weekly List of Personnel 1 COR 10 days after award

Evidence of Insurance 1 COR 10 days after award Licenses and Permits 1 COR 10 days after award

Transition Plan 1 COR 15 days after award Safety Plan - 652.236-70 1 COR 15 days after award

Contractor Quality Control Management Plan (QCMP)

1 COR/GSO To be submitted with the proposal for evaluation

Materials/Equipment - Detailed List (Model/brand/specs/Pictures)

1 COR To be submitted with the proposal for evaluation

11. CONTRACTOR QUALITY CONTROL MANAGEMENT PLAN (QCMP)

This section is for the contractor to develop for submission and evaluation for award a quality control management plan addressing the measures to take to manage quality control and ensuring compliance with the requirements of the award as it relates to the QASP.

12. QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

This plan provides an effective method to promote satisfactory contractor performance.

The QASP provides a method for the Contracting Officer's Representative (COR) to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract.

The role of the Government is to monitor quality to ensure that contract standards are achieved.

Performance Objective

Scope of Work

Performance Threshold

CUSTOMER

COMPLAINTS

Paragraph 1.3

All required services are performed and no more than one (1) customer complaint is received per month.

The COR will randomly inspect 10 activities described in section 1.3 biweekly. No less than 8 out of the 10 activities are to be satisfactory completed to be considered acceptable for QASP purposes.

QUALITY Paragraph 1.3 All services are performed with high quality level/standards, based on regular and/or periodic inspections

SAFETY Paragraph 1.3 No accidents during a normal work-shift; no lost work days due to accidents during a work shift; and floor safety inspections are done on a regular basis with no slips/fall accidents being reported.

12.1 Inspection. The COR will randomly inspect 10 activities described in section 1.3 biweekly. No less than 8 out of the 10 activities are to be satisfactorily completed to be considered acceptable for QASP purposes.

12.2 Surveillance. The COR will receive and document all complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

12.3 Standard. The performance standard is that the Government receives no more than one

(1) customer complaint per month. The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.212-4, Contract Terms and Conditions-Commercial Items), if any of the services exceed the standard.

12.4 Procedures.

a) If any Government personnel observe unacceptable services, either incomplete work or required services not being performed they should immediately contact the COR.

b) The COR will complete appropriate documentation to record the complaint.

c) If the COR determines the complaint is invalid, the COR will advise the complainant.

The COR will retain the annotated copy of the written complaint for his/her files.

d) If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if additional time is available.

The COR shall determine how much time is reasonable.

e) The COR shall, as a minimum, orally notify the Contractor of any valid complaints.

f) If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor will notify the COR. The COR will review the matter to determine the validity of the complaint.

g) The COR will consider complaints as resolved unless notified otherwise by the complainant.

h) Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the Contracting Officer for appropriate action under the Inspection clause. The COR and Contractor will review the Contractor’s Quality Control Management Plan to determine if the plan needs to be updated. The Contracting Officer will have final approval of the revised plan to ensure the plan does not deviate from the scope of the award.

i) If the Contractor is notified the services provided do not conform with the contract requirements or fails to perform required services, and does not promptly correct nonconforming services at the request of the Government, or fails to take the necessary action to ensure future performance in compliance with the contract requirements, the

Government may (1) by contractor or otherwise, perform the services and charge to the Contractor any cost incurred by the Government that is directly related to the performance of such service; or (2) terminate the contract for default.

13. CONTRACT ADMINISTRATION

13.1 Authority of the Contracting Officer

All work shall be performed under the general direction of the Contracting Officer, who alone shall have the power to bind the Government and to exercise the rights, responsibilities, authorities and functions vested by the contract, except that the Contracting Officer shall have the right to designate authorized representatives to act of the Contracting Officer.

13.2 DOSAR 652.242-70 CONTRACTING OFFICER'S REPRESENTATIVE (COR)

(AUG 1999)

(a) The Contracting Officer may designate in writing one or more Government employees, by name or position title, to take action for the Contracting Officer under this contract. Each designee shall be identified as a Contracting Officer’s Representative (COR). Such designation(s) shall specify the scope and limitations of the authority so delegated; provided, that the designee shall not change the terms or conditions of the contract, unless the COR is a warranted Contracting Officer and this authority is delegated in the designation.

13.3 Correspondence

All correspondence to the Contracting Officer, COR or any US Government personnel related to the performance of this Contract shall be in the English language. Any documentation provided by the contractor to the Government that is not provided in the English language shall be accompanied by an English language translation.

13.4 Invoicing

Invoices shall be submitted on a monthly basis for Standard Services in accordance with DOSAR 652.232-70. Temporary additional services provided in any given month shall be included in the next monthly invoice for Standard Services in accordance with the requirement of Contract Clause 1.2.5.

13.5 DOSAR 652.232-70 PAYMENT SCHEDULE AND INVOICE SUBMISSION

(FIXED PRICED) (AUG 1999)

(a) General. The Government shall pay the Contractor as full compensation for all work required, performed, and accepted under this contract the firm fixed-price stated in this contract.

(b) Invoice Submission. The Contractor shall submit invoices in an original to the office identified in Block 18b of the SF-1449. To constitute a proper invoice, the invoice shall include all the items required by FAR 32.905(e)

The Contractor shall show Value Added Tax (VAT) as a separate item on invoices submitted for payment.

Invoices must be submitted to Matamoros-Post-Cashiers@state.gov for payment.

(c) Contractor Remittance Address. The Government will make payment to the Contractor’s address stated on the cover page of this contract, unless a separate remittance address is shown below:

EMBAJADA DE LOS ESTADOS UNIDOS DE AMERICA

RFC Receptor: EEU930201289

Codigo Postal del receptor: 06500 mailto:Matamoros-Post-Cashiers@state.gov

SECTION 2 - CONTRACT CLAUSES

NOTE: All Contract Clauses referenced in this Section referencing or related to an IDIQ contract are applicable to the temporary additional services procured pursuant to authorized orders issued in accordance with the Ordering clause.

52.212-4 CONTRACT TERMS AND CONDITIONS – COMMERCIAL ITEMS (NOV

2023) IS INCORPORATED BY REFERENCE. (SEE SF-1449, BLOCK 27A)

FAR 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS—COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES (OCT 2025)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (Jan 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.204-23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab Covered Entities (Dec 2023) (Section 1634 of Pub. L.

115-91).

(3) 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment. (Nov 2021) (Section 889(a)(1)(A) of Pub. L. 115-232).

(4) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (Nov 2015).

(5) 52.232-40, Providing Accelerated Payments to Small Business Subcontractors (Mar 2023) ( 31 U.S.C. 3903 and 10 U.S.C. 3801).

(6) 52.233-3, Protest After Award (Aug 1996) (31 U.S.C. 3553).

(7) 52.233-4, Applicable Law for Breach of Contract Claim (Oct 2004) (Public Laws

108-77 and 108-78 ( 19 U.S.C. 3805 note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial products and commercial services:

_X_ (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (Jun 2020), with Alternate I (Nov 2021) (41 U.S.C. 4704 and 10 U.S.C. 4655).

__ (2) 52.203-13, Contractor Code of Business Ethics and Conduct (Nov 2021) (41 U.S.C. 3509)).

https://www.acquisition.gov/far/52.203-19#FAR_52_203_19 https://www.acquisition.gov/far/52.204-23#FAR_52_204_23 https://www.acquisition.gov/far/52.204-25#FAR_52_204_25 https://www.acquisition.gov/far/52.209-10#FAR_52_209_10 https://www.acquisition.gov/far/52.232-40#FAR_52_232_40 https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title31-section3903&num=0&edition=prelim https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title10-section3801&num=0&edition=prelim https://www.acquisition.gov/far/52.233-3#FAR_52_233_3 https://www.acquisition.gov/far/52.233-4#FAR_52_233_4 https://www.acquisition.gov/far/52.203-6#FAR_52_203_6 https://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title10-section4655&num=0&edition=prelim https://www.acquisition.gov/far/52.203-13#FAR_52_203_13

__ (3) 52.203-15, Whistleblower Protections under the American Recovery and Reinvestment Act of 2009 (Jun 2010) (Section 1553 of Pub. L. 111-5). (Applies to contracts funded by the American Recovery and Reinvestment Act of 2009.)

__ (4) [Reserved].

_X_ (5) 52.204-10, Reporting Executive Compensation and First-Tier Subcontract

Awards (Jun 2020) (Pub. L. 109-282) ( 31 U.S.C. 6101 note).

__ (6) [Reserved].

_X_ (7) 52.204-14, Service Contract Reporting Requirements (Oct 2016) (Pub. L. 111-

117, section 743 of Div. C).

_X_ (8) 52.204-15, Service Contract Reporting Requirements for Indefinite-Delivery

Contracts (Oct 2016) (Pub. L. 111-117, section 743 of Div. C).

_X_ (9) 52.204-27, Prohibition on a ByteDance Covered Application (Jun 2023) (Section

102 of Division R of Pub. L. 117-328).

__ (10) 52.204-28, Federal Acquisition Supply Chain Security Act Orders—Federal

Supply Schedules, Governmentwide Acquisition Contracts, and Multi-Agency Contracts. (Dec 2023) ( Pub. L. 115–390, title II).

_X_ (11)

(i) 52.204-30, Federal Acquisition Supply Chain Security Act Orders—Prohibition. (Dec

2023) ( Pub. L. 115–390, title II).

__ (ii) Alternate I (Dec 2023) of 52.204-30.

_X_ (12) 52.209-6, Protecting the Government's Interest When Subcontracting With

Contractors Debarred, Suspended, Proposed for Debarment, or Voluntarily Excluded. (Jan 2025) ( 31 U.S.C. 6101 note).

_X_ (13) 52.209-9, Updates of Publicly Available Information Regarding Responsibility Matters (Oct 2018) ( 41 U.S.C. 2313).

__ (14) [Reserved].

__ (15) 52.219-3, Notice of HUBZone Set-Aside or Sole-Source Award (Oct 2022)

( 15 U.S.C. 657a).

__ (16) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business

Concerns (Oct 2022) (if the offeror elects to waive the preference, it shall so indicate in its offer) (15 U.S.C. 657a).

__ (17) [Reserved] __ (18)

(i) 52.219-6, Notice of Total Small Business Set-Aside (Nov 2020) (15 U.S.C. 644).

__ (ii) Alternate I (Mar 2020) of 52.219-6.

__ (19)

(i) 52.219-7, Notice of Partial Small Business Set-Aside (Nov 2020) (15 U.S.C. 644).

__ (ii) Alternate I (Mar 2020) of 52.219-7.

__ (20) 52.219-8, Utilization of Small Business Concerns (Jan

2025)( 15 U.S.C. 637(d)(2) and (3)).

__ (21)

(i) 52.219-9, Small Business Subcontracting Plan (Jan 2025) ( 15 U.S.C. 637(d)(4)).

__ (ii) Alternate I (Nov 2016) of 52.219-9.

https://www.acquisition.gov/far/52.203-15#FAR_52_203_15 https://www.acquisition.gov/far/52.204-10#FAR_52_204_10 http://uscode.house.gov/view.xhtml?req=granuleid:USC-prelim-title31-section6101&num=0&edition=prelim https://www.acquisition.gov/far/52.204-14#FAR_52_204_14 https://www.acquisition.gov/far/52.204-15#FAR_52_204_15 https://www.acquisition.gov/far/52.204-27#FAR_52_204_27 https://www.acquisition.gov/far/52.204-28#FAR_52_204_28 https://www.govinfo.gov/link/plaw/115/public/390 https://www.acquisition.gov/far/52.204-30#FAR_52_204_30 https://www.govinfo.gov/link/plaw/115/public/390 https://www.acquisition.gov/far/52.204-30#FAR_52_204_30 https://www.acquisition.gov/far/52.209-6#FAR_52_209_6 https://www.govinfo.gov/link/uscode/31/6101 https://www.acquisition.gov/far/52.209-9#FAR_52_209_9…

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