19GE5026Q0053_CombinedSynopsisSolicitation.pdf

COMBINED SYNOPSIS/SOLICITATION 19GE5026Q0053

The U.S. Government seeks to award a single firm-fixed-price (FFP) commercial services Blanket Purchase Agreement (BPA) for Health Insurance Coverage for Locally Employed Staff (LES) of the U.S. Mission in Turkmenistan and their eligible dependents, in accordance with the attached Statement of Work (SOW).

Offerors must demonstrate the capability to administer a comprehensive group health insurance plan covering approximately 850 covered individuals (300 employees and 550 eligible dependents) as detailed in the SOW, including hospitalization, emergency, outpatient, obstetric/newborn, pediatric, prescription drug, preventive/wellness, hearing, optical, dental, reproductive health, mental health/substance abuse, rehabilitative/habilitative, HIV/AIDS, and out-of-country medical treatment/travel benefits.

Notice: One or more of the items under this acquisition is subject to the World Trade Organization Government Procurement Agreement and Free Trade Agreements.

Purchase Restriction: Unless offers for U.S.-made or designated country end products/services are either not received or are insufficient to fulfill the requirements, only U.S.-made end products/services or designated country end products/services will be considered (FAR 25.403(a)). See FAR 52.225-5 for definition of a “designated country”.

Type of Contract:

The Government intends to establish a single‑award BPA for commercial services.

The BPA will have a total ordering period of 60 months, structured into five (5) individual ordering periods, during which BPA calls may be issued. Each BPA call

UNITED STATES DEPARTMENT OF STATE

Regional Procurement Support Office (RPSO)

Giessener Strasse 30 60435 Frankfurt am Main

Germany will be issued on a firm-fixed-price (FFP) basis and will specify the scope of work, performance period, deliverables, service levels, and applicable pricing. Funding will be obligated only at the BPA call level when specific requirements arise and funds are available. The Government reserves the right to request price reductions or discounts at any time during the BPA term.

I. General This is a combined synopsis/solicitation for commercial products or commercial services prepared in accordance with FAR part 12 and issued as Request for Quotation (RFQ). This announcement constitutes only the solicitation. Offers are being requested and a separate written solicitation will not be issued.

This acquisition is not set-aside for small business concerns and is issued pursuant to the Revolutionary FAR Overhaul (RFO). The RFO applies to this acquisition unless otherwise determined by the Contracting Officer in writing. This solicitation incorporates provisions and clauses by reference. The full text of provisions and clauses may be accessed electronically at www.acquisition.gov.

The applicable North American Industry Classification System (NAICS) code is 524114 – Direct Health and Medical Insurance Carriers and PSC is G007 – Social: Government Health Insurance Programs.

II. Itemized Line Items Line Item Description Period of

Performance QTY Unit

1001 First Period LES Health Insurance Inclusive of Sub-CLINs 1001A- 1001C

September 20, 2026 – September 19, 2027

1 Year

2001 Second Period LES Health Insurance Inclusive of Sub-CLINs 2001A- 2001C

September 20, 2027 – September 19, 2028

1 Year

3001 Third Period LES Health Insurance Inclusive of Sub-CLINs 3001A- 3001C

September 20, 2028 – September 19, 2029

1 Year http://www.acquisition.gov/

Line Item Description Period of

Performance QTY Unit

4001 Option Year Three Services LES Health Insurance Inclusive of Sub-CLINs 4001A- 4001C

September 20, 2029 – September 19, 2030

1 Year

5001 Option Year Four Services LES Health Insurance Inclusive of Sub-CLINs 5001A- 5001C

September 20, 2030 – September 19, 2031

1 Year

III. Description of Requirements See Attachment 1 - Schedule and Clauses for the full description of the Government’s requirements. This attachment outlines the Statement of Work (SOW), the applicable clauses, performance obligations, and conditions that will govern the resulting BPA. Offerors are responsible for reviewing the requirements in their entirety and must demonstrate, within their offer, a clear and feasible approach to meeting all stated performance, delivery, and compliance obligations.

Failure to address any portion of the requirements may render the offer incomplete.

Further information on Employee Statistics & Claims Data can be found in Attachment 6.

IV. Date and Place of Performance Period of Performance: BPA with 60-month term, structured as five (5) 12-month periods within which BPA Calls may be placed. See Section II. Itemized Line Items.

Place of Performance: U.S. Embassy Ashgabat, Turkmenistan

V. Solicitation Provisions The following provisions are incorporated by reference:

FAR 52.212-1 Instructions to Offerors-Commercial Products and Commercial Services (Sep 2023) (RFO DEVIATION January 30, 2026) FAR 52.214-34 Submission of Offers in the English Language (Apr 1991) FAR 52.252-5 Authorized Deviations in Provisions (Nov 2020)

The following provisions are provided in full text:

FAR 52.233-2 Service of Protest (Sep 2006) (RFO DEVIATION January 30, 2026)

(a) Protests, (as defined in FAR 33.102), that are filed directly with an agency, and copies of any protests that are filed with the Government Accountability Office (GAO), must be served on the Contracting Officer identified in the solicitation by obtaining written and dated acknowledgment of receipt from the Contracting Officer at the following physical address below:

U.S. Consulate General Frankfurt Regional Procurement Support Office (RPSO) Giessener Str. 30 60435 Frankfurt am Main, Germany

(b) The copy of any protest must be received in the office designated above within one day of filing a protest with the GAO.

(End of provision)

DOSAR 652.206-70 Advocate for Competition/Ombudsman (Feb 2015)

(a) The Department of State's Advocate for Competition is responsible for assisting industry in removing restrictive requirements from Department of State solicitations and removing barriers to full and open competition and use of commercial items. If such a solicitation is considered competitively restrictive or does not appear properly conducive to competition and commercial practices, potential offerors are encouraged first to contact the contracting officer for the solicitation. If concerns remain unresolved, contact:

(1) For solicitations issued by the Office of Global Acquisition (GA) or a Regional Procurement Support Office (RPSO), the GA Advocate for Competition, at AQMCompetitionAdvocate@state.gov.

(2) For all others, the Department of State Advocate for Competition at cat@state.gov.

(b) The Department of State's Acquisition Ombudsman has been appointed to hear concerns from potential offerors and contractors during the pre-award and post-award phases of this acquisition. The role of the ombudsman is not to diminish the authority of the contracting officer, the Technical Evaluation Panel or Source Evaluation Board, or the selection official. The purpose of the ombudsman is to facilitate the communication of concerns, issues, disagreements, and recommendations of interested parties to the appropriate Government personnel, and work to resolve them. When requested and appropriate, the ombudsman will maintain strict confidentiality as to the source of the concern. The ombudsman does not participate in the evaluation of proposals, the source selection process, or the adjudication of formal contract disputes. Interested parties are invited to contact the contracting activity ombudsman, Trena N. Mills, at (202) 704 2045.

For an American Embassy or overseas post, refer to the numbers below for the Department Acquisition Ombudsman. Concerns, issues, disagreements, and recommendations which cannot be resolved at a contracting activity level may be referred to the Department of State Acquisition Ombudsman at (703) 516-1680, by fax at (703) 875-6155, or write to: Department of State, Acquisition Ombudsman, Office of the Procurement Executive (A/OPE), Suite 603, SA-6, Washington, DC 20522-0602.

(End of provision)

VI. Quotation Submission Instructions Addendum to FAR 52.212-1 Instruction to Offerors - Commercial Products and Commercial Services (Sep 2023) (RFO Deviation Date January 30, 2026)

Pursuant to FAR 12.205(a)(1), the provision at FAR 52.212-1, Instruction to Offerors - Commercial Products and Commercial Services (Jan 2026) is augmented as follows:

• Period for Acceptance of Quotations: The period for acceptance of quotations, as stated in FAR 52.212-1 (Nov 2025) (RFO DEVIATION January 30, 2026), is extended from 60 calendar days to 90 calendar days.

• Preparation and Submission of Quotations: Each quotation shall consist of the following separate volumes:

VOLUME I – PRICE QUOTATION

Offerors shall submit a complete Price Quotation as Volume I. The Price Quotation shall be submitted as a separate volume from the Technical Quotation and shall not include any technical, management, or staffing information.

Failure to submit the required pricing or required certifications may result in the quotation being determined incomplete and ineligible for award.

Requirements:

1. Price Schedule Offerors shall submit a completed pricing breakdown using Attachment 2 – Price Schedule. Premiums must be quoted in U.S. Dollars. Quotations submitted without complete pricing may be rejected as incomplete.

The total price shall include all costs necessary to provide comprehensive health insurance coverage for Locally Employed Staff (LES) and their eligible dependents, including but not limited to premiums, administrative and enrollment costs, claims processing, customer support services, overhead, profit, applicable taxes, and insurance-related expenses. No additional sums will be payable on account of any increases in healthcare costs, administrative expenses, or utilization rates, or due to the Contractor’s failure to properly estimate or accurately predict the cost or scope of services required under this agreement. Nor will the price be adjusted on account of fluctuations in currency exchange rates.

2. Representations & Certifications Offerors shall complete all applicable representations and certifications contained in Attachment 3 - Representations & Certifications. Any missing or incomplete representations or certifications may render the quotation incomplete.

3. NCAGE Code or System for Award Management (SAM) Registration Offerors who are already registered in the System for Award Management (SAM) must include proof of active SAM registration with their quotation.

Offerors not currently registered in SAM must follow the instructions provided under provision FAR 52.204-90 Offeror Identification and must provide their Commercial and Government Entity (CAGE) Code.

4. Tax Documentation for Foreign Offerors (IRS Form W-14) Non-U.S. offerors that claim an exemption from, or a reduced rate of, U.S.

withholding tax under an applicable income tax treaty shall submit a completed IRS Form W-14, Certificate of Foreign Contracting Party Receiving Federal Procurement Payments, provided as Attachment 4 - IRS Form W-14.

Pursuant to FAR 52.229-11, Tax on Certain Foreign Procurements—Notice and Representation, the United States Government is required to collect tax-related information prior to BPA award. Offerors shall ensure that IRS Form W-14 is accurate and complete prior to submission. Instructions for completing the form are provided in Attachment 5 - Instructions to Complete IRS Form W-14.

Failure to submit IRS Form W-14 when applicable will result in tax withholding at the full statutory rate.

5. Signed Amendments SF-30 (if applicable) The Offeror shall acknowledge all amendments by signing and returning the SF-

30. Acknowledgement can only be executed by an authorized company official responsible for the offer.

VOLUME II – TECHNICAL QUOTATION

The Technical Quotation shall demonstrate the offeror’s capability to meet the requirements of the solicitation and the performance standards described in the SOW. No pricing information shall appear in this volume.

Requirements:

1. Organizational Capability & Technical Approach The Offeror shall provide a detailed narrative describing its organizational capability to administer a comprehensive health insurance program for approximately 850 covered individuals. At a minimum, the narrative shall include:

(a) Legal name, business address, type of entity, and licensure as a health insurance carrier authorized to operate in Turkmenistan.

(b) A comprehensive description of the Offeror’s experience administering health insurance programs in Turkmenistan, either through a physical presence or a representative office, for corporate, government, or similarly sized organizations. This description should include relevant examples that demonstrate the Offeror’s capability to provide services comparable to the requirements of this solicitation. For each example, the Offeror should identify the client type, approximate number of covered employees and dependents, scope of coverage and services provided (e.g., claims processing, provider network management, customer support), period of performance, geographic area of coverage, and the Offeror’s specific responsibilities.

(c) The Offeror shall demonstrate the ability to effectively operate within Turkmenistan and support beneficiaries locally, including:

- Capability to provide in-person informational sessions to employees on benefits and claims submission procedures.

- An established network of qualified and credentialed medical providers across multiple disciplines, supported by formal agreements.

- Demonstrated ability to contract with at least one state or private clinic in

Turkmenistan to provide services through direct billing arrangements.

Covered services should include, at a minimum, laboratory testing, annual health examinations, and authorized dental care.

- An established panel of credentialed specialist physicians capable of delivering quality care within Turkmenistan. The Offeror shall be willing to consider physician recommendations submitted by the Mission and retain such providers on the approved panel, subject to continued compliance with quality standards, even if they change practice locations.

- An established SWIFT payment processing capability into Turkmenistan, supported by documented correspondent banking relationships, together with the proven ability to facilitate transactions in Turkmen Manat (TMT) in full compliance with local currency and banking regulations.

(d) Technology Platform and Accessibility: The Offeror shall provide a reliable and user-friendly technology platform that includes:

- A functional online system for submission and processing of reimbursement claims.

- A user interface available in English and Russian

- A secure self-service portal enabling beneficiaries to independently access and track coverage, claims, and benefit limits.

- Real-time or near real-time data accuracy with timely updates on claims and account status.

(e) Medical Evacuation Support: The Offeror shall demonstrate a clear understanding of when out-of-country medical treatment is medically necessary and shall describe its medical necessity determination process, including coordination with certified healthcare providers, working knowledge of regional medical facilities capable of providing care unavailable in Turkmenistan, and 24/7 emergency contact capability to authorize and coordinate medical evacuation in accordance with SOW.

(f) Mandatory Benefits: Confirmation that the proposed benefits meet or exceed the requirements set forth in the Statement of Work (SOW). The Offeror shall provide a clear side-by-side comparison table demonstrating compliance with the mandatory benefits. See example below (derived from

SOW):

7.1 Employee and Dependent Health Service Benefits

Mandatory Benefits Offeror’s Benefits

7.1.1 Hospitalization (Treatment in

the Hospital for Inpatient Care):

Minimum Coverage - 100% Services and supplies provided during hospitalization including services provided by a licensed healthcare provider, bed and board (semi-private accommodations), operating room, recovery room, intensive care, imaging and diagnostic testing, and general hospital nursing care, physical therapy, as well as drugs and medicines administered while in-patient. When private accommodations are provided, coverage will be limited to the cost of a semi-private room unless otherwise covered in an off the shelf plan.

See Mental Health and Substance Abuse care (below) for details concerning inpatient psychiatric care.

See Outpatient Services (below) for details concerning professional services.

7.1.2 Emergency Services (Trips to

Emergency Room): Minimum Coverage - 100% Services provided for conditions that could lead to serious disability or death if not immediately treated, such as accidents or sudden illness.

7.1.3 Ambulance: Minimum

Coverage - 80% Professional ground transport to move a patient from the place where s/he is injured or becomes ill to the nearest hospital able to provide treatment or to move a patient from one medical facility to another.

7.1.4 Outpatient Services: Minimum

Coverage - 80% Services provided by a licensed healthcare provider on an ambulatory or outpatient basis (without being admitted to a hospital), including surgeon’s fees and other medical services that may be provided in a hospital, clinic, doctor’s office, medical facility, etc.

Examples include, but are not limited to:

- Annual physical examinations

- Specialist consultations and treatment, including second surgical opinion

- Minor surgical interventions

- Chemotherapy and radiation treatments

- Immunizations recommended by local authorities and/or the World Health Organization

- Diagnostic tests and diagnostic imaging

See Rehabilitative and Habilitative Services and Devices (below) for details concerning physical therapy.

See Mental Health and Substance Abuse Care (below) for details concerning psychiatric therapy.

7.1.5 Obstetric and Newborn Care:

Minimum Coverage - Inpatient:

100%; Outpatient: 80% Care and services that women receive during pregnancy (prenatal care), throughout labor, delivery and post-delivery, and outpatient care for newborn babies. Hospitalization during pregnancy and/or delivery will be reimbursed as inpatient care All other treatments will be considered outpatient services and will be reimbursed at that rate.

7.1.6 Pediatric Services: Minimum

Coverage - Inpatient/Emergency:

100%; Outpatient: 80% Primary and preventive routine care services for covered dependent children, including, but not limited to:

physical examinations, developmental assessments, laboratory tests, and immunizations recommended by local authorities and/or the World Health Organization.

7.1.7 Prescription Drugs: Minimum

Coverage - Inpatient: 100%;

Outpatient: 80% Medications prescribed by a licensed health care provider that are medically required. Examples include, but are not limited to:

prescription antibiotics to treat an infection, medication used to treat an ongoing condition, such as high cholesterol, prophylaxis, contraceptive medication.

7.1.8 Preventive and Wellness

Services and Chronic Disease Management:

Minimum Coverage - 80% Counseling or preventive care designed to prevent or detect medical conditions and care for chronic conditions such as asthma and diabetes. Examples include, but are not limited to:

physicals, immunizations, and cancer screenings.

7.1.9 Hearing Examinations and

Treatment: Minimum Coverage – 80% Hearing Aid Apparatus: Limited to one apparatus per ear up. The maximum coverage is USD 1,500 per covered individual per three-year period. 80% Minimum Coverage: with annual cap.

7.1.10 Optical Examinations and

Treatment: Minimum Coverage – 80% Prescription lenses and frames, or contact lenses: Covered up to a maximum of USD 300 per covered individual every two years. 80% Minimum Coverage; with annual cap.

7.1.11 Dental Examinations and

Treatment: Minimum Coverage – 80% Examinations and Treatment:

Dentist’s fees, x-rays, examinations and treatment, cleanings, fillings, extractions, false teeth, crowns, and bridges up to a maximum of USD 3,200 per covered individual per contract year. 80% Minimum Coverage: with annual cap.

Orthodontia: Treatment is covered only if treatment begins before age 18, or if required as the result of an accident. A maximum of four years of orthodontia treatment will be covered per covered individual up to a maximum of USD 2,400 lifetime limit.

80% Minimum Coverage; with contract lifetime cap.

7.1.12 Reproductive Health:

Minimum Coverage - 80% Prescribed contraceptive devices, preventive care and routine examinations, voluntary sterilization, and diagnosis and treatment of conditions which may cause infertility.

Assisted reproductive technology (ART), fertility treatments, and reversal of sterilization are not covered (see Exclusions to Coverage).

7.1.13 Mental Health and Substance

Abuse Care: Minimum Coverage - 50% Inpatient and outpatient care provided to evaluate, diagnose and treat a mental health condition or substance abuse disorder. This includes behavioral health treatment, counseling, and psychotherapy. Services must be provided by a licensed psychiatrist, psychoanalyst, psychologist, or psychiatric social worker. Inpatient care for alcohol and substance abuse must be provided at a facility licensed for detoxification and rehabilitation.

7.1.14 Rehabilitative and Habilitative

Services and Devices: Minimum Coverage - 50% Rehabilitative services (e.g., recovering skills, such as speech therapy after a stroke or physical therapy after an accident) and habilitative services (e.g., developing skills, such as speech therapy for children, etc.) that help develop skills needed for everyday life.

Devices to help gain or recover mental or physical skills lost due to injury, disability or a chronic condition, and devices needed for habilitative reasons.

7.1.15 HIV/AIDS: 100%

Reimbursement up to $10,000 per contract year per covered individual Medications to suppress opportunistic infections (such as tuberculosis or toxoplasmosis for covered individuals who have HIV/AIDS). Brief courses of anti-retroviral drugs during childbirth to prevent the transmission of HIV/AIDS to the child. Generally excludes medication for the long-term suppression of HIV/AIDS through the combination of anti-retroviral drugs in locations with inadequate local healthcare infrastructures.

7.1.16 Catastrophic Coverage -

Reserved

N/A

7.1.17 Out-of-Country Medical

Treatment:

Medical expenses incurred out-of-country will be covered at the same benefit levels and subject to the same total maximum annual limit as for medical expenses incurred in-country.

7.1.18 Out-of-Country Medical

Travel: 80% Reimbursement Transportation for out-of-country medical treatment will be a covered expense for covered employees and eligible family members.

To be considered a covered expense, the attending certified health care provider must certify in advance that the treatment is medically necessary and unavailable locally. 80% of covered individual’s transportation expenses by the least expensive, appropriate means of transportation to the nearest city with adequate medical facilities will be covered. 80% of the transportation expenses of an attendant will also be covered, but only if the covered individual's attending certified health care provider certifies that an attendant for the patient is necessary, (e.g., a parent in the case of a patient who is a minor, or a family member to make medical decisions in the case of a patient who is unwell or unconscious).

All coverage for transportation for out-of-country medical treatment is subject to the total maximum annual limit.

Transportation to a neighboring country without the attending certified health care provider certifying that the treatment is medically necessary and unavailable locally will not be covered.

7.1.19 180 Day Coverage for Dependents After Employee’s Death

- Reserved

N/A

7.1.20 Employee Assistance Program

(EAP) Reserved

N/A

7.1.21 Excess Coverage

NOTE: Employee responsible for paying 100% of premium for Excess Coverage.

Additional coverage equal to 15,000 USD per covered individual per contract year. This excess coverage will be offered as an optional benefit to LE Staff. This can be used for any covered individual for any covered expense that exceeds annual maximum.

LE Staff must pay 100% of the premium if they elect Excess Coverage. The premium for this additional coverage is a rider to be paid by the employee to the vender directly and USG will not be responsible for collecting these premium payments.

7.2 Annual Maximum Limit

The maximum annual reimbursement per covered individual per contract year, not including expenses defined under Exclusions and Limitations (7.3) and those covered under 7.1.15, HIV/AIDS is equivalent to 15,000 USD

7.3 Exclusions and Limitations

There is no reimbursement for elective cosmetic surgery; spa cures; rejuvenation cures; massage; exercise therapy; long-term rehabilitative therapy; non-medical hospital charges (e.g., telephone, television, etc.); home help, family help, or similar household assistance; fees of persons who are not certified health care providers; advanced reproductive technology (e.g., in-vitro fertilization, intra-cellular sperm injection, artificial insemination, microsurgical epididymal sperm aspiration, testicular sperm extraction, cryopreservation, etc.); or services or supplies which have not been prescribed or approved by a certified health care provider. Exclusions to coverage may be amended if provided in an off the shelf plan and is the lowest-cost and technically acceptable. Removal of any exclusions require prior authorization.

There is no reimbursement for expenses that will be reimbursed or paid directly under a host country medical program or workers' compensation program, the U.S.

workers’ compensation program, or post’s LE Staff workers’ compensation program.

2. Staffing Approach The Offeror shall describe its proposed staffing approach for the dedicated team supporting the U.S. Mission Turkmenistan account, including:

(a) organizational structure and reporting relationships (organizational chart);

(b) number, roles, and language proficiency (English and Russian required;

Turkmen preferred) of personnel assigned to claims adjudication, customer service, pre-authorization, and medical evacuation support coordination;

(c) supervision methods and quality-control oversight;

(d) surge and backup coverage to maintain the response-time standards (1–4 hours for urgent requests; 24-48 hours for routine requests); and

(e) qualifications and résumés with language proficiency (English and Russian required; Turkmen preferred) of any personnel proposed to serve as the primary account manager or single point of contact for the COR.

3. Past Performance

The Offeror shall demonstrate successful performance of a minimum of three (3) comparable projects performed within the past five (5) years that are similar in scope, scale, complexity, and public visibility to this requirement. For each reference, provide:

• Project title and description of services

• Customer name and type (government, commercial, non-profit)

• Contract/project value (approximate)

• Period of performance

• Location

• Point of contact name, title, email, and phone number

If you are a newly formed entity or joint venture, you may provide past performance information for predecessor companies or joint venture partners.

Clearly identify the relationship.

Note: The Government may contact references not provided by the offeror and may use other sources of past performance information, including CPARS and other government databases.

Failure to furnish and deliver all requested information in accordance with these instructions or who reject the terms and conditions of the solicitation, may result in exclusion from further consideration pursuant to FAR 52.212-1(a). The penalty for making false statements is prescribed in 18 USC 1001.

FAR 52.212-2 Evaluation-Commercial Products and Commercial Services (Nov 2021) (RFO DEVIATION January 30, 2026)

(a) Evaluation factors. The Government will award a Blanket Purchase Agreement (BPA) resulting from this solicitation to the responsible Offeror whose quotation conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors will be used to evaluate quotations:

1. Compliance Review

2. Technical Capability

3. Past Performance

4. Price

(b) Options. The Government will evaluate quotations for award purposes by adding the total price for all options to the total price for the basic requirement.

The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. The evaluation of options does not obligate the Government to exercise the option(s).

(c) Notice of award. A written notice of award or acceptance of a quotation furnished to the successful Offeror within the time for acceptance specified in the quotation, shall result in a binding BPA without further action by either party.

Before the offer’s specified expiration time, the Government may accept a quotation (or part of a quotation), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

(End of provision)

Addendum to FAR 52.212-2 Evaluation – Commercial Products and Commercial Services (Nov 2021) (RFO DEVIATION January 30, 2026) To be acceptable and eligible for evaluation, quotations shall be prepared in accordance with 52.212-1, Instructions to Offerors-Commercial Products and Commercial Services with its addendum and shall meet all the requirements set forth in other sections of this solicitation.

BASIS FOR AWARD

The Government will conduct an initial compliance review of all quotations received to assess completeness and adherence to the terms of the solicitation.

Quotations that are incomplete or fail to comply with the requirements may be rejected in accordance with FAR 52.212-1(a)(4).

The Government intends to utilize streamlined evaluation techniques under FAR 12.201-1 Simplified Procedures for Commercial Services to promote efficiency.

The Government will conduct a pre-screening of all quotations under Factor 1:

Compliance Review and will identify those quotations that demonstrate initial indicators of best value and compliance with the solicitation requirements. Only these quotations will proceed to the comparative evaluation phase.

The source selection will be conducted using the comparative evaluation method, as authorized under FAR 12.203. Comparative evaluation entails a direct comparison of two or more quotations on an item-by-item basis to determine which offers the best value to the Government. Evaluation criteria will include technical capability, past performance, and price, as specified in this solicitation.

This is not a Lowest Price Technically Acceptable (LPTA) source selection.

However, the Government may award to the lowest-priced quotation if it is determined to offer the best overall value based on the evaluation criteria.

Evaluation Process and Factors

Factor 1: Compliance Review

1. Submission of a complete quotation that includes all required information identified in the solicitation, including technical approach, and pricing;

2. Completed Attachment 3 – Representations & Certifications;

3. Past performance and experience information, including prior contracts of a similar nature or commercial equivalents.

4. To demonstrate eligibility at the time of quotation submission, offerors who are already registered in the System for Award Management (SAM) must include proof of active SAM registration with their quotation.

Offerors not currently registered in SAM must follow the instructions provided under provision FAR 52.204-90 Offeror Identification, contained in the Representations & Certifications, and must provide their Commercial and Government Entity (CAGE) Code.

After the compliance review, offers that do not meet the solicitation’s basic submission requirements or fail mandatory representations/certifications will be excluded from further consideration. Remaining offers will proceed to comparative evaluation based on technical capability, past performance, and price.

Factor 2: Technical Capability

• Technical capability will be evaluated to determine the degree to which the offeror’s proposed solution meets the solicitation requirements and provides value to the Government.

• Emphasis will be on the quality, feasibility, and strength of the proposed solution, and whether the quotation offers any comparative technical advantages over other offers.

• Evaluation will be comparative among all responsive offers and may support selection of a technically superior solution, even if priced higher.

Factor 3: Past Performance

• Past performance will be considered to assess the offeror’s demonstrated ability to successfully perform relevant commercial or government contracts.

• Evaluation will focus on quality of services performed, timeliness of performance, customer satisfaction, and record of compliance with contractual requirements.

• If past performance information is not available or limited, the offeror’s past performance will be rated as “Unknown.” A rating of “Unknown” will not automatically disqualify an offer but may be treated as neutral in comparative assessments.

• Comparative assessment may be used as a discriminator to support selection of a technically or commercially superior offer, where justified.

Factor 4: Price

• Price will be evaluated primarily for reasonableness relative to the scope of commercial services being acquired. In accordance with FAR 12.204(a), the price reasonableness on competitive offers will be evaluated. Reasonableness will be assessed using the Independent Government Cost Estimate (IGCE) and market comparisons.

Responsibility Determination:

The Government will determine contractor responsibility by analyzing whether the apparent successful offeror complies with the requirements of FAR 9.1, including:

a. adequate financial resources or the ability to obtain them;

b. ability to comply with the required performance period, taking into consideration all existing commercial and governmental business commitments;

c. satisfactory record of integrity and business ethics;

d. necessary organization, experience, and skills or the ability to obtain them;

e. necessary equipment and facilities or the ability to obtain them; and

f. otherwise qualified and eligible to receive an award under applicable laws and regulations.

Award Without Discussions Pursuant to FAR 52.212-1(d), the Government reserves the right to award a BPA without discussions based on initial offers. Upon completion of the Government’s initial evaluation of quotations, exchanges with offerors may occur, for the purpose of clarifications and communications in accordance with FAR Part 12. This is a commercial acquisition for which debriefing is not required, and none will be provided. Requests for information will be addressed in accordance with FAR 13.106-3(d).

(End of addendum)

VII. BPA Clauses See Attachment 1 – Schedule and Clauses for the clauses that apply to the acquisition.

VIII. Due Dates and Point of Contact Submission of Questions Any questions, comments, exceptions, or clarifications concerning any aspect of the solicitation shall be prepared in writing and submitted to Jenina Dosch at DoschJK@state.gov, and copy to FrankfurtRPSO@state.gov, no later than 15:00 Central European Time (CEST) on Friday, June 5, 2026. The email subject line must read “Questions 19GE5026Q0053.” Late questions may not be considered.

Submission of Electronic Quotations Quotations shall be submitted as soon as possible but no later than 15:00 Central European Time (CEST) on Wednesday, July 1, 2026 email to Jenina Dosch at DoschJK@state.gov, and copy to FrankfurtRPSO@state.gov. The email subject line must read “Quotation 19GE5026Q0053.”

Offerors are advised to carefully review and follow all submission instructions to ensure consistency and compliance. Volume I and Volume II shall be submitted electronically as separate files, in formats compatible with Microsoft Word, Microsoft Excel, or Adobe PDF, as applicable. Each email submission must not exceed 45 MB in total size. Late submissions will not be considered. The Government will not be responsible for any failure to receive quotations due to excessive file size or incompatible file formats.

Offerors are encouraged to submit inquiries in writing via email. No phone calls will be accepted. All questions must be received no later than the date specified in the solicitation to ensure a timely response. All responsible sources may submit a quotation which will be considered by the agency.

Failure to furnish and deliver all requested information in accordance with these instructions may result in exclusion from further consideration pursuant to FAR 52.212-1(a). The penalty for making false statements is prescribed in 18 USC 1001.

Point of Contact Jenina Dosch Procurement Agent U.S. Department of State Bureau of Global Acquisitions Regional Procurement Support Office Frankfurt, Germany Email: DoschJK@state.gov mailto:DoschJK@state.gov mailto:FrankfurtRPSO@state.gov mailto:DoschJK@state.gov mailto:FrankfurtRPSO@state.gov mailto:DoschJK@state.gov

IX. Additional information List of Attachments Attachment 1 - Schedule and Clauses Attachment 2 - Price Schedule Attachment 3 - Representations & Certifications Attachment 4 - IRS Form W-14 Attachment 5 - Instructions for IRS Form W-14 Attachment 6 - Employee Statistics & Claims Data

Applicable Laws and Regulations This solicitation and the ensuing award are subject to laws and regulations of the United States of America.

Award and Acceptance of Offer The written notice of award or acceptance of an offer mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding BPA without further action by either party. Before the offer’s specified expiration time, the Government may accept an offer, whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

END OF COMBINED SYNOPSIS/SOLICITATION