19GE5024R0124_0003..pdf

19GE5024R0124

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

1. CONTRACT ID CODE RATING

2. AMENDMENT/MODIFICATION NO.

3. EFFECTIVE DATE

08/09/2024

4. REQUISITION/PURCHASE REQ. NO. 5. PROJECT NO. (If applicable)

FRANKCODE

AMERICAN CONSULATE GENERAL FRANKFURT

GIESSENER STRASSE 30

ATTN: RPSO

60435, FRANKFURT

GERMANY

Wencke Jacobsen

NAME

TEL.

jacobsenw@state.gov

EMAIL

6. ISSUED BY OPEAQMCODE

RPSO Frankfurt OPE/AQM/IP/RPSO Frankfurt Office of Acquisition (AQM) Frankfurt

7. ADMINISTERED BY (If other than Item 6)

9A. AMENDMENT OF SOLICITATION NO.

19GE5024R0124

CONTACT: UEI:

CODE FACILITY CODE

8. NAME AND ADDRESS OF CONTRACTOR (No., street, country, state and ZIP Code) (X)

X 9B. DATED (SEE ITEM 11)

07/18/2024

10A. MODIFICATION OF CONTRACT/ORDER NO.

10B. DATED (SEE ITEM 13)

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X XThe above numbered solicitation is amended as set forth in item 14. The hour and date specified for receipt of Offers is extended, is not extended, Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods: (a) By completing items 8 and 15, and returning __1__copies of the amendment;(b)By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS. IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return 1 copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

The solicitation has been amended to reflect the following changes:

1) Update Section III - Instructions to Offerors and Section IV Evaluation Factors. Changes are marked with a vertical line in the right hand margin.

Offerors shall dispose of the original solicitation document and replace with the attached.

2) Provide Question and Answers attached hereto and made part of this amendment. Further questions will not be accepted.

3) Offerors shall submit a signed copy of this amendment with their proposal.

The proposal due date remains 14:00 CEST on August 21, 2024.

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print) 16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

Nicolas Wilhelm

(Signature of person authorized to sign)

15B. CONTRACTOR/OFFEROR 15C. DATE SIGNED

By (Signature of Contracting Officer)

16B. UNITED STATES OF AMERICA 16C. DATE SIGNED

08/09/2024

NSN 7540-01-152-8070

Previous edition unusable

STANDARD FORM 30 (REV. 10-83)

Prescribed by GSA FAR (48 CFR) 53.243

CGFS // CGFS

x

// original signed//

19GE5024R0124_0002

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Table of Contents

SECTION I – THE SCHEDULE

A. BACKGROUND / SCOPE OF SERVICES

B. PRICES

C. SPECIFICATIONS / STATEMENT OF WORK

C.1 BACKGROUND

C.2 REQUIRED SERVICES

CLIN 001 PROGRAM MANAGEMENT OFFICE

PROGRAM MANAGER

CLIN 002 TRAINING SUPERVISOR

CLIN 003 POLICE TRAINING ADVISORS

CLIN 004 LOGISTICS COORDINATOR

CLIN 005 WAREHOUSE:

CLIN 006 TRAVEL

CLIN 007 OTHER DIRECT COSTS

ADDITIONAL REQUIREMENTS

D. CONTRACT ADMINISTATIVE REQUIREMENTS AND

PROCEDURES

D.1 Quality Assurance and Surveillance Plan (QASP)

D.2 DELIVERABLES

D.5 Miscellaneous Contractor Requirements D.6 Erroneous Payment D.7 Key personnel D.8 Physical and Information Security Requirements D.9 Laws And Regulations D.10 Contract Administration Data D.11 Invoices, Review and Payment D.12 Changes In Ownership D.13 Funding / Task Orders / Procedures D. 14 Choice of Law D.15 Start / Period of Performance D.17 List Of Attachments

SECTION II – CONTRACT CLAUSES

52.212-4 Contract Terms and Conditions—Commercial

Products and Commercial Services (Nov 2023) ... 22 52.212-5 – Contract Terms and Conditions Required

To Implement Statutes or Executive Orders—

Commercial Products and Commercial Services

(May 2025)

52.252-2 – CLAUSES INCORPORATED BY REFERENCE (FEB

1998)

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52.204-25 Prohibition on Contracting for Certain

Telecommunications and Video Surveillance

Services or Equipment (Nov 2021)

52.216-18 – ORDERING (AUG 2020)

52.216-19 – ORDER LIMITATIONS (OCT 1995)

52.216-21 – REQUIREMENTS (OCT 1995)

52.216-22 – INDEFINITE QUANTITY (OCT 1995)

52.217-8 – OPTION TO EXTEND SERVICES (NOV 1999)

52.217-9 – OPTION TO EXTEND THE TERM OF THE

CONTRACT (MAR 2000)

52.222-50 Combating Trafficking in Persons (Nov

2021) 652.232-70 Payment Schedule and Invoice

Submission (Fixed-Price) (AUG 1999)

652.242-70 – CONTRACTING OFFICER'S REPRESENTATIVE

(COR) AUG 1999)

652.242-73 – AUTHORIZATION AND PERFORMANCE (AUG

1999)

652.243-70 – NOTICES (AUG 1999)

SECTION III– SOLICITATION PROVISIONS

52.212-1 Instructions to Offerors—Commercial

Products and Commercial Services (Sep 2023) ... 55

INSTRUCTIONS TO OFFERORS

Pre-proposal conference Submission of questions Proposal Due Date

52.252-1 – SOLICITATION PROVISIONS INCORPORATED

BY REFERENCE (FEB 1998)

52.216-1 – TYPE OF CONTRACT (APR 1984)

652.206-70 – ADVOCATE FOR COMPETITION / OMBUDSMAN

(FEB 2015)

SECTION IV – EVALUATION FACTORS

52.212-2 Evaluation—Commercial Products and

Commercial Services (Nov 2021)

52.217-5 – EVALUATION OF OPTIONS (JUL 1990)

52.225-17 – EVALUATION OF FOREIGN CURRENCY OFFERS

(FEB 2000)

SECTION V – REPRESENTATIONS AND CERTIFICATIONS

52.212-3 Offeror Representations and

Certifications—Commercial Products and

Commercial Services (May 2024)

52.204-19- INCORPORATION BY REFERENCE OF

REPRESENTATIONS AND CERTIFICATIONS (DEC

2014)

52.209-11 – REPRESENTATION BY CORPORATONS

REGARDING AN UNPAID TAX LIABILITY OR A

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FELONY CRIMINAL CONVITION UNDER ANY FEDERAL

LAW (FEB 2016)

52.222-56 – CERTIFICATION REGARDING TRAFFICKING

IN PERSONS COMPLIANCE PLAN (OCT 2020)

52.204-24 REPRESENTATION REGARDING CERTAIN

TELECOMMUNICATIONS AND VIDEO SURVEILLANCE

SERVICES OR EQUIPMENT (NOV 2021)

652.225-70 – ARAB LEAGUE BOYCOTT OF ISRAEL (AUG

1999)

CERTIFICATION ON CONTRACTOR EMPLOYEESM

CONTRACTOR RECRUITMENT OF THIRD COUNTRY NATIONALS

(TCNs)

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SECTION I – THE SCHEDULE

CONTINUATION TO SF-1449

PRICES – BLOCK 23

A. BACKGROUND / SCOPE OF SERVICES

1. The Government of the United States of America (USG) requires support services for the

Palestinian Authority Security Forces (PASF) in West Bank.

2. This is a firm fixed price requirements type contract under which annual firm, fixed-price task orders will be issued.

The contract will be for a one-year period from the date of the contract award, and four

(4) one-year options periods, which may be exercised by modification to the contract.

Including option years in the contract does not obligate the Government to exercise one or all option years.

The required minimum purchase shall be obligated on a task order at the time the contract is executed.

3. MINIMUM (Reference Section I, Clause 52.216-22(b))

During the term of this contract, the Government shall order, as a minimum, services in an amount of $5,000.00 or equivalent in local currency.

The Government makes no guarantee as to the number of orders or actual amount of services that will be requested above the guaranteed minimum of $5,000.00 or equivalent in local currency.

The maximum value during the entire life of this contract is $20,000,000.00 .

B. PRICES

1. The contractor shall complete all work, including furnishing all labor, material, equipment and services, unless otherwise specified herein, required under this contract for the firm fixed unit prices indicated below and within the time specified herein. These individual prices shall include all labor, materials, profit, and, if applicable, value-added tax (VAT).

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Any costs not separately priced will be considered to be included in the individual prices as overhead or other indirect cost. No additional sums will be payable on account of any escalation in the cost of materials, equipment or labor, or because of the contractor's failure to properly estimate or accurately predict the cost or difficulty of achieving the results required by this contract. Nor will the contract price be adjusted on account of fluctuations in the currency exchange rates.

The currency shall be fixed and cannot be changed by modification to the contract.

2. VAT – Value Added Tax (VAT) is not applicable to this contract and shall not be included in the CLIN rates or invoices because this is a technical assistance project. The

U.S. Embassy has a tax exemption certificate from the host government.

3. DBA Insurance

a. The Department of Labor has waived the DBA insurance for the countries in paragraph (b) of this subsection. United States citizens or residents and individuals hired in the United States, regardless of citizenship shall be required to obtain DBA insurance.

Evidence of DBA insurance shall be submitted within 15 days of award. The DBA

Insurance shall be obtained from any U.S. Department of Labor (DOL) authorized DBA insurance broker. A list of DOL-authorized insurance brokers is available at the following address: http://www.dol.gov/owcp/dlhwc/lscarrier.htm.

b. DBA insurance cost will be evaluated as part of the total evaluated firm fixed price and included in the firm fixed price of the task order. The Contractor shall be reimbursed for the cost of DBA insurance only upon providing proof of payment.

The DoL has waived DBA insurance for the following countries of performance under this contract: https://www.dol.gov/owcp/dlhwc/dbawaivers/dbawaivers.htm

c. Palestine is not listed on the DOL Active DBA Waiver list and therefore the successful Contractor shall be required to purchase DBA insurance for his employees working on the project, regardless of nationality.

d. The Contractor will be reimbursed for DBA insurance only to the extent the

Contractor provides documentary proof that DBA insurance has been paid and only to the extent quoted in the Pricing Schedule.

https://www.dol.gov/owcp/dlhwc/dbawaivers/dbawaivers.htm

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4. Pricing Schedule

a) BASE YEAR

CLIN DESCRIPTION QTY UNIT UNIT PRICE TOTAL COST

001 Program Management Office

Including Program Manager 12 Month

002 Training Supervisor 12 Month 003 4 Police Trainings Advisors /

Coordinators 12 Month

004 Logistics Coordinator 12 Month 005 Warehouse 12 Month 006 Travel (reimbursable only IAW / FTR) Reimbursable – not to be priced 007 Other Direct Cost 12 Month 008 DBA (If applicable) 1 Lot

TOTAL BASE YEAR

b) OPTION YEAR ONE

1001 Program Management Office

Including Program Manager 12 Month

1002 Training Supervisor 12 Month 1003 4 Police Trainings Advisors /

Coordinators 12 Month

1004 Logistics Coordinator 12 Month 1005 Warehouse 12 Month 1006 Travel (reimbursable only IAW / FTR) Reimbursable – not to be priced 1007 Other Direct Cost 12 Month 1008 DBA (If applicable) 1 Lot

TOTAL OPTION YEAR ONE

c) OPTION YEAR TWO

2001 Program Management Office Including Program Manager

12 Month

2002 Training Supervisor 12 Month

2003 4 Police Trainings Advisors / Coordinators

12 Month

2004 Logistics Coordinator 12 Month

2005 Warehouse 12 Month

2006 Travel (reimbursable only IAW /

FTR)

Reimbursable – not to be priced

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2007 Other Direct Cost 12 Month

2008 DBA (If applicable) 1 Lot

TOTAL OPTION YEAR TWO

d) OPTION YEAR THREE

3001 Program Management Office Including Program Manager

12 Month

3002 Training Supervisor 12 Month

3003 4 Police Trainings Advisors / Coordinators

12 Month

3004 Logistics Coordinator 12 Month

3005 Warehouse 12 Month

3006 Travel (reimbursable only IAW /

FTR)

Reimbursable – not to be priced

3007 Other Direct Cost 12 Month

3008 DBA (If applicable) 1 Lot

TOTAL OPTION YEAR

THREE

e) OPTION YEAR FOUR

4001 Program Management Office Including Program Manager

12 Month

4002 Training Supervisor 12 Month

4003 4 Police Trainings Advisors / Coordinators

12 Month

4004 Logistics Coordinator 12 Month

4005 Warehouse 12 Month

4006 Travel (reimbursable only IAW /

FTR)

Reimbursable – not to be priced

4007 Other Direct Cost 12 Month

4008 DBA (If applicable) 1 Lot

TOTAL OPTION YEAR FOUR

Summary:

Total Base Year __________________

Total First Option Year __________________

Total Second Option Year __________________

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Total Third Option Year __________________

Grand total: __________________

Currency: __________________

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CONTINUATION TO SF-1449

SCHEDULE OF SUPPLIES / SERVICES, BLOCK 20

DESCRIPTION / SPECIFICATIONS / WORK STATEMENT

C. SPECIFICATIONS / STATEMENT OF WORK

C.1 BACKGROUND

INL Jerusalem, along with the office of the United States Security Coordinator, develops and manages security and justice assistance programming for the Palestinian Authority (PA), which supports the establishment of transparent, accountable, and credible civilian justice and security institutions managed by the PA, as well as development and adherence to the rule-of-law within the West Bank and the creation of a Palestinian state, existing side-by-side with Israel in peace and security. The U.S. is now transitioning to a longer-term institutional development focus with an emphasis on maintaining and sustaining PA capabilities to provide security. The USSC is a

U.S. Department of Defense (DOD) team, augmented by international military officers, and this team works in close partnership with INL Jerusalem (INL/J) for program management of U.S.

funded assistance to the Palestinian Authority Security Forces (PASF), which may include the

National Security Forces (NSF), Palestinian Civil Police (PCP), Presidential Guard (PG), Civil

Defense (CD), as well as the Ministry of Interior (MOI).

C.2 REQUIRED SERVICES

CLIN 001 PROGRAM MANAGEMENT OFFICE

Offerors shall propose all in-country and off-site administrative, technical, and logistical services and personnel necessary to support the program. Offerors shall include equipment that shall be required for sustainment of their program office (computer, printer, phones etc.). Equipment and special support required for the Palestinian Authority (PA) is unknown at this time. Proposal shall include cost of a full-time Program Manager and any necessary administrative staff, including a translator. Also, one stand-alone cubicle for INL staffers for ad-hoc usage.

The Contractor must establish a program management office in Jericho. Additional requirements include the following:

• Monitor and evaluate the success of each objective (compared to baseline indicators, on a regular basis, and in an objective, quantitative and qualitative way);

• Maintain routine liaison with INL staff in Jerusalem, including regular reports and meetings in Jerusalem and at CTI in Jericho.

• Ensure coordination and cooperation with other U.S. government and international programs operating in Jerusalem and the West Bank, to the extent that those programs align with the objectives of this SOW.

• Manage in-country transportation requirements and assets.

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• Conduct investigations into matters concerning security, safety, property accountability, misconduct, employee injuries, automobile accidents or other events by Contractor personnel that bring disrepute to the U.S. government or the foreign policy objectives of the U.S. government; identify and initiate corrective action(s) as needed;

• Ensure accurate and timely submission of invoices that are fully documented.

PROGRAM MANAGER

The Contractor shall provide a full-time Program Manager who shall be responsible for the performance of the work and coordinate all project activities. The Program Manager is considered key personnel.

Minimum qualifications are the following:

• A bachelor’s Degree or higher from a U.S. accredited institution or equivalent in

International Development, Training/Education, International Relations, Law, Public

Administration, Sociology, or other field that enhances their ability to perform in this role

(as approved by INL)

• U.S. Citizen.

• At least 10 years international experience implementing projects in the following sectors:

international rule-of-law, peace keeping, peace building, law enforcement management, conflict prevention and resolution, protection of human rights, and alternative dispute resolution.

• Experience living/working in the Levant and/or Middle East.

• At least 5 years’ experience supervising a staff of six or more outside of CONUS.

• Must have a basic knowledge of Arabic in order to participate in working conversations on a variety of topics.

CLIN 002 TRAINING SUPERVISOR

Requires a 4-year college degree and at least 5 years’ experience as training supervisor/mentor.

At least 5 years’ experience working in the Middle East.

Responsibilities include:

• Work with the PASF and USSC to develop training curricula for PASF. Primary focus is on Civil Police. Primary location will be the Central Training Institute (CTI) in Jericho.

• Develop a training database to record PASF individuals trained under INL programs.

Review student rosters for appropriate vetting. Determine and request training supplies needed for each course.

• Travel to Jordan on occasion to observe PASF training conducted there.

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CLIN 003 POLICE TRAINING ADVISORS

Requires a 2-year college degree and at least 5 years’ experience in law enforcement training r.

At least 3 years’ experience working in the Middle East. It is estimated that up to 4 advisors are needed.

Responsibilities include:

• Work with the PASF and USSC to develop training curricula for PASF. Primary focus is on Civil Police. Primary location will be the Central Training Institute (CTI) in Jericho.

• Develop a training database to record PASF individuals trained under INL programs.

• Review student rosters for appropriate vetting.

• Determine and request training supplies needed for each course. Arrange procurements.

• Transport for PASF students to various training sites.

• Travel to Jordan on occasion to observe training.

CLIN 004 LOGISTICS COORDINATOR

Requires 5 years’ experience working in logistics in the Middle East. Individual will work closely with the INL logistics team and the PA/ Ministry of Interior/Logistics Commission (LC).

Individual will work from Contractor’s program management office.

Responsibilities include:

• Assist in developing “binders” for materiel procurements and personnel training.

• Assist Contractor in developing requisitions in support of the PASF.

• Work with MOI/LC and INL with vehicle fleet management and the implementation of a maintenance plan.

• Assist in travel arrangements (visas, plane tickets, hotels etc.) for PASF travelling outside the West Bank.

CLIN 005 WAREHOUSE:

Contractor required to lease a warehouse in Jericho of at least 600 square meters. The warehouse needs to be secured 24 hours a day. For use by INL and its Contractors. This will be primarily a transit warehouse for INL and a place for INL to perform inspection before items are accepted and delivered to the MOI/LC/PASF. Warehouse location will include parking for at least six vehicles and office space for 2 staff.

CLIN 006 TRAVEL

The Contractor shall make all necessary logistics arrangements for travel required of Contractor personnel to provide services required. All travel must comply with Federal Travel Regulations.

There is one paid round-trip travel to an employee’s home of record authorized for all in-country

U.S. Citizens and Third-Country Nationals per contract year upon approval by the COR.

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Additional non-paid travel and departure from the field can be approved or denied by the COR on a case-by-case basis in consultation with the program office or due to emergency circumstances. Business class travel is not authorized or reimbursable. Local travel in the West

Bank is part of Contractor’s program management (CLIN 001).

CLIN 007 OTHER DIRECT COSTS

The offeror shall use ODC (Other Direct Cost) plug number for equipment purchases for the PA under the cost reimbursable ODC CLIN in the pricing table for the base year and each option year. Note that any procurement of equipment for the PA and all special projects funds must be approved by the COR before it is procured by the Contractor.

When a special project requirement is identified, the Contractor shall submit a summary of the work to be performed to the INL Director in Jerusalem, and to the COR for consideration. Unless the COR has approved “sole source,” for each project that is estimated to cost $3,000 or more, the Contractor shall obtain three price quotes in advance of project commencement and submit them in writing to the INL Director in Jerusalem, and the INL-COR.

The Contractor shall also develop a proposal for the identified effort and submit it to the COR for approval. The Contractor will be responsible for providing purchase request approvals from the COR for all ODC purchases. Include vendor invoices, and a copy of the COR’s approval for the special

ADDITIONAL REQUIREMENTS

Work Plan: In the technical proposal, Offerors shall include a draft work plan that is illustrative of the offeror’s ability to prepare and execute such a plan. Upon award, the Contractor shall submit a detailed work plan within 30 calendar days to INL/Jerusalem, INL/DC, and the

Contracting Officer Representative (COR). Once approved by the COR, the work plan shall guide the substantive work of the program, although it may be amended by mutual agreement with INL as necessary to reflect changing conditions on the ground. The work plan shall be updated and submitted to INL for approval on an annual basis.

Performance Monitoring and Evaluation Plan (PMP): After award, the Contractor shall submit a detailed PMP within 60 calendar days to the INL COR, INL/Jerusalem and INL/DC.

Once approved by the COR, the PMP shall serve as the key tool for planning monitoring and evaluation activities. The detailed PMP must establish indicators that measure progress towards intended results identified in the Results Framework. Indicators should be identified for project outputs, key milestones, and outcomes. The detailed PMP must identify baselines (i.e. the value/relevance of an indicator before implementation) and targets (i.e. the specific, planned measurement of a result to be achieved) for each indicator. Baselines and targets are important because they help INL identify the extent to which a change has occurred at each level of results.

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The detailed PMP shall:

• Include data sources collection methods, and frequency of measurements;

• Include at least two Foreign Assistance Standardized Program Structure Indicators in their Performance Monitoring Plan. Complete information on Department indicators can be found on the State Department Website: www.state.gov/f/indicators/index.htm;

• Disaggregate data into categories (e.g. by gender, geographic area, etc.), show data sources (e.g. obligation documents, program reporting, pre and post surveys, etc.), explain data collection methodologies, and list frequency of data collection; and

• Follow the guidance provided in Annex D, “INL Guide to Developing a PMP.”

In the technical proposal, however, offerors must include only a brief but specific summary of how they would monitor project performance.

Monthly Written Reports

On a monthly basis, the Contractor shall provide no later than the 10th day of the following month a written electronic report to the INL Director in Jerusalem, and the INL COR. Project activities conducted during the reporting period, with an indication of whether activities were conducted in accordance with the work plan.

Monthly reports need to be entered into DevReports, an INL database. Access and training in

DevReports will be provided post-award.

• A calendar of important upcoming dates for the next three (3) months to include:

- Anticipated Contractor personnel changes;

- Significant events related to this project; and

- Upcoming contractual deadlines.

• Any serious incidents involving staff or property during the reporting period, to include issues of safety of personnel, loss or damage to program property, employee conduct issues, and incidents such as serious crime or unusual events in the local communities.

• List of employees and their location working under the contract.

• Status of funds by CLIN showing the following, at a minimum, for the current period of performance, and for previous periods not yet closed out:

- The total amount of funding obligated to-date;

- The total of disbursements received by the Contractor to-date;

- The total cost of work already conducted by the Contractor but not yet disbursed by the Government.

- The total amount expected, but not yet billed through the end of the period of performance.

For the last month of a quarter, the Contractor shall not submit a separate monthly report for that month. Instead, the quarterly report described below will subsume the monthly report for that month.

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D. CONTRACT ADMINISTATIVE REQUIREMENTS AND PROCEDURES

D.1 Quality Assurance and Surveillance Plan (QASP)

This plan is designed to provide an effective surveillance method to promote effective contractor performance. The QASP provides a method for the Contracting Officer's Representative (COR) to monitor contractor performance, advise the contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The contractor, not the

USG, is responsible for management and quality control to meet the terms of the contract. The role of the USG is to conduct quality assurance to ensure that contract standards are achieved.

Performance Objective Performance Threshold

Services

Performs all the insurance services set forth in the Performance Work Statement (PWS)

All required services are performed and no more than one (1) customer complaint is received per month

• Surveillance – The COR will receive and document all complaints from USG personnel regarding the services provided. If found valid, the COR will send the complaints to the contractor for corrective action.

• Standard – The performance standard is that the USG receives no more than one (1) customer complaint per month. The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.246-4, Inspection of Services – Fixed Price (AUG 1996) or the appropriate Inspection of Services clause), if any of the services exceed the standard.

• Complaint Procedures

a. If USG personnel observe unacceptable services such as but not limited to lack of coordination during medical evacuation, extended referral periods, delays in receipt of payment, etc., they will immediately contact the COR.

b. The COR will complete appropriate documentation to record the complaint.

c. If the COR determines the complaint is invalid, the COR will advise the complainant. The COR will retain the annotated copy of the written complaint for his / her files.

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d. If the COR determines the complaint is valid, the COR will inform the contractor and give the contractor additional time to correct the defect, if additional time is available. The COR shall determine how much time is reasonable.

e. The COR shall, as a minimum, provide e-mail notification informing the contractor of any valid complaints.

f. If the contractor disagrees with the complaint and challenges the validity of the complaint, the contractor shall notify the COR by e-mail. The COR will review the matter to determine the validity of the complaint.

g. The COR will consider complaints as resolved unless notified otherwise by the complainant.

h. Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the Contracting Officer for appropriate action under the

Inspection clause.

D.2 DELIVERABLES

All reports and other deliverables required under this contract shall be delivered by email to the

COR and mailed to the following address:

US CONSULATE GENERAL JERUSALEM

Attn: INL

(Contact details to be provided in contract document)

NOTE: Any and all costs for the preparation, handling, mailing and submission of progress reports or any other required reports and documentation shall be included in the total price of each delivery order.

Description QTY Submission Date Deliver to and how:

Reference

Section C

Additional

Requirements detailed work plan 1 30 calendar days after award

Email to

COR

Section C

Additional

Requirements detailed PMP 1 60 calendar days after award

Email to

COR

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Section C

Additional

Requirements

Monthly written report

1 Monthly Email to INL

Director in

Jerusalem and COR

D.11 Invoice 1 Monthly DBO and

COR

D.5 Miscellaneous Contractor Requirements

D.5.1 A contract with the U.S. Government conveys no special privileges or immunities to the contractor. The contractor is an independent commercial concern and not a part of the U.S.

mission. The contractor's employees are not U.S. Government employees. Registration of this contract with the local government, if required by law, will be the sole responsibility of the contractor, and any fees, taxes, or other duties shall be payable by the contractor without recourse to the Government of the amounts thereof.

D.5.2 Licenses and Local Laws. The Contractor shall possess all permits, licenses, and any other appointments required for the prosecution of work under this contract, all at no additional cost to the Government. The Contractor shall perform this contract in accordance with local laws.

D.6 Erroneous Payment

If the USG becomes eligible for a refund of payment because of erroneous overpayment or other cause, the contractor shall refund the amounts or use them to offset future payments owed by the

USG, whichever the USG prefers. The contractor shall refund any refunds not complete or discovered after the completion date of this contract.

D.7 Key personnel

The US Government considers the contractors Program Manager as Key Personnel for this contract.

See Section C for the required qualifications for the Program Manager.

During the entire performance period of this contract, the contractor shall make no substitutions of key personnel unless the substitution is necessitated by illness, death, or termination of employment.

The contractor shall notify the Contracting Officer Representative within 15 calendar days after the occurrence of any of these events. The proposed substitute shall possess qualifications comparable to the original key person, as well as satisfying any minimum standards set forth elsewhere in the solicitation / contract. The Contracting Officer Representative will notify the

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D.8 Physical and Information Security Requirements

The contractor shall be responsible for safeguarding all government information provided for contractor use. All material / documentation produced for the USG will be the sole property of the USG. The contractor shall not release any documents to anyone unless authorized by the

USG. The following considerations shall be followed by the contractor.

• All documents received or generated under the contract are the property of the USG.

• All documents shall be controlled and disseminated on a need-to-know basis.

Reproductionand distribution are prohibited without express approval of the USG. All design documents generated shall be annotated as follows:

• All documents shall be marked and handled in strict accordance with all applicable requirements and regulations. Proposed and actual contract documents shall only be disseminated on a strict need-to-know basis and shall not be further disseminated without prior authorization from the USG.

• Those receiving any type of proposed and / or actual contract documents shall be responsible for these materials while in their possession, or that of any of their subcontractors. They shall return all documents, including all copies, promptly upon demand by the USG.

D.9 Laws And Regulations

• Compliance Required - If the contractor has or will establish a local office, he shall without tadditional expense to theUSG, be responsible for complying with all laws, codes, ordinances, and regulations applicable to the performance of the work, including those of the host country, and with the lawful orders of any governmental authority having jurisdiction.

• Labor, Health and Safety Laws and Customs – If the contractor has or will establish a local office, he shall comply with all local labor laws, regulations, customs and practices pertaining to labor, safety, and similar matters, to the extent that such compliance is not inconsistent with the requirements of this contract.

A contract with the USG conveys no special privileges or immunities to the contractor. The contractor is an independent commercial concern and not a part of the

U.S. mission. The contractor's employees are not USG employees. Registration of this contract with the host country government, if required by law, will be the sole

Support for PASF Page 19 of 96 responsibility of the contractor, and any fees, taxes, or other duties shall be payable by the contractor without recourse to the USG of the amounts thereof.

The only items that the USG will consider for price adjustments are those that are mandated e.g., changes in the VAT rate (if applicable) or minimum hourly wage rate.

D.10 Contract Administration Data

Authority of the Contracting Officer – All work shall be performed under the general direction of the Contracting Officer, who alone shall have the power to bind the Government and to exercise the rights, responsibilities, authorities and functions vested by the contract, except that the Contracting Officer and the Procurement Executive shall have the right to designate authorized representatives to act for the Contracting Officer, as specifically provided in the designation of that individual, such as the COR

Government Personnel

Contracting Officer: Nicolas A. Wilhelm

Contract Administrator: Wencke Jacobsen

E-mail address: JacobsenW@state.gov

Contracting Officer's Representative (COR): named at time of award

D.11 Invoices, Review and Payment

The Contractor shall submit monthly invoices to the Contracting Officer Representative.

• A proper invoice must include the following information:

• Contractor’s name and bank account information for payments by wire transfers

• Invoice Date

• Contract Number

• A summary showing a listing of each member with total monthly price the currency the contract has been issued in. A detailed invoice for each Agency has to be attached to each summary invoice and should include the cost breakdown by each membership fee line according to the pricing schedule

• Value Added Tax (VAT), if applicable, shall be a separate line item on each invoice.

• Each invoice shall include the items listed in Section 2, FAR 52.212-4 g.1.

• Payment shall be made in the currency the contractor specified in Section I.B Prices.

• Advance Payment shall not be authorized under this contract.

• Payment will be made via EFT.

mailto:JacobsenW@state.gov

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D.12 Changes In Ownership

The contractor shall furnish the COR advance notification (90 calendar days prior to the effective date) of any disposition or the change in ownership or terms of lease of any facilities utilized by him for performance of any service under this contract.

D.13 Funding / Task Orders / Procedures

Each task order will contain the following information:

• Name of contractor

• Contract number

• Date of purchase

• Task order number

• Name of person placing the order

• Quantity, unit price, and total price of each service / insurance premium

• VAT or other taxes as a separate item, if applicable

• COR and post points of contact, including e-mail addresses

• applicable contract clauses, either in reference or in full text if necessary

Only an RPSO Contracting Officer may place a written order.

D. 14 Choice of Law

This contract shall be construed and interpreted in accordance with the substantive laws of the

United States of America. By the execution of this contract, the contractor expressly agrees to waive any rights to invoke the jurisdiction of local national courts where this contract is performed and agrees to accept the exclusive jurisdiction of the United States Civilian Board of

Contract Appeals and the United States Court of Federal Claims for hearing and determination of any and all disputes that may arise under the Disputes clause of this contract.

D.15 Start / Period of Performance

The period of performance is one year, with four possible annual option years. Option years, if exercised, shall be for twelve (12) months each, commencing at the expiration of the previous period of performance.

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After contract award and submission of acceptable post award submittals (see D.2), the

Contracting Officer shall issue a Notice to Proceed. NTP is estimated to be issued 60 calendar days after contract award.

The Government may extend this contract in accordance with the option clause in Section 2, FAR 52.217-9, Option to Extend the Term of the Contract - Deviation, which also specifies the total duration of this contract.

The Government may exercise the option set forth at Section 2, "FAR 52.217-8, Option to

Extend Services", within the currently ongoing period of performance.

Notwithstanding the expressed contract expiration date, this contract shall remain in full force and effect until the last items or services ordered hereunder have been delivered and accepted by the Government.

D.17 List Of Attachments

• Attachment 1 Pricing

• Attachment 2 Experience / Past Performance

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SECTION II – CONTRACT CLAUSES

52.212-4 Contract Terms and Conditions—Commercial Products and Commercial

Services (Nov 2023)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The

Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the

Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights-

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the

Assignment of Claims Act ( 31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at Federal Acquisition Regulation (FAR) 52.233-

1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its

Support for PASF Page 23 of 96 fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The

Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice. (1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include-

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer-System for Award Management, or

52.232-34, Payment by Electronic Funds Transfer-Other Than System for Award

Management), or applicable agency procedures.

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(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act ( 31

U.S.C.3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR Part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.- (1) Items accepted. Payment shall be made for items accepted by the

Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt

Payment Act ( 31 U.S.C.3903) and prompt payment regulations at 5 CFR Part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see

52.212-5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall-

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the-

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable; and

(D) Contractor point of contact.

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(ii) Provide a copy of the remittance and supporting documentation to the Contracting

Officer.

(6) Interest. (i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by

33.211 if–

(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

(B) The Contractor fails to liquidate a debt previously demanded by the Contracting

Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or

(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2).

(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.

(v) Amounts shall be due at the earliest of the following dates:

(A) The date fixed under this contract.

(B) The date of the first written demand for payment, including any demand for payment resulting from a default termination.

(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on-

(A) The date on which the designated office receives payment from the Contractor;

(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or

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(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.

(vii) The interest charge made under this clause may be reduced under the procedures prescribed in FAR 32.608-2 in effect on the date of this contract.

(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon:

(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or

(2) Delivery of the supplies to the Government at the destination specified in the contract, if transportation is f.o.b. destination.

(k) Taxes. The contract price includes all applicable Federal, State, and local taxes and duties.

(l) Termination for the Government’s convenience. The Government reserves the right to terminate this contract, or any part hereof, for its sole convenience. In the event of such termination, the Contractor shall immediately stop all work hereunder and shall immediately cause any and all of its suppliers and subcontractors to cease work. Subject to the terms of this contract, the Contractor shall be paid a percentage of the contract price reflecting the percentage of the work performed prior to the notice of termination, plus reasonable charges the Contractor can demonstrate to the satisfaction of the

Government using its standard record keeping system, have resulted from the termination. The Contractor shall not be required to comply with the cost accounting standards or contract cost principles for this purpose. This paragraph does not give the

Government any right to audit the Contractor’s records. The Contractor shall not be paid for any work performed or costs incurred which reasonably could have been avoided.

(m) Termination for cause. The Government may terminate this contract, or any part hereof, for cause in the event of any default by the Contractor, or if the Contractor fails to comply with any contract terms and conditions, or fails to provide the Government, upon request, with adequate assurances of future performance.