Amendment 0001 SF30 to RFQ nr. 19EN1026Q0383.pdf
PDF 260 KB Posted
- Attached to
- Commercial food delivery service for MSG
- Solicitation number
- 19EN1026Q0383
- Issued by
-
Department of State
About this file
Summary
This is Amendment 0001 to Solicitation 19EN1026Q0383, issued by the American Embassy Tallinn on September 14, 2026, with an effective date of 09/14/2026. The amendment updates the Schedule of Supplies/Services (Block 20) and adds specifications to the solicitation provisions in Section 3. The contracting officer is Tracci Gabel, and the requisition number is PR16213708. Offerors must acknowledge receipt of this amendment prior to the solicitation deadline or risk rejection of their offer.
The contract requires food service operations for the U.S. Embassy in Tallinn, Estonia, specifically catering services for the Marine Security Guard Residence (MSGR). Key deliverables include personnel security documentation (names, personal codes, vehicle details), general instructions, evidence of insurance, transition plans, 20-day menu plans, monthly menu acceptability reports and metrics, HACCP plans, reporting plans, quality control plans, food service operation uniforms, and health/safety/environment plans. The contractor must comply with FDA, USDA, and WHO food service guidelines; maintain ServSafe certifications; conduct health and sanitation inspections; implement food service management systems with inventory controls; and procure products meeting USDA Agriculture Marketing Service standards. Performance standards require no more than two customer complaints per month and 90% adherence to ServSafe quality standards. Offerors must demonstrate established business operations in Estonia, SAM registration, relevant past performance references, financial capacity, required licenses/permits, and submit a sample 20-day menu plan with their proposal.
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| File | Type | Posted |
|---|---|---|
| H. Q&A Document.pdf | ||
| RFQ nr. 19EN1026Q0383 for food delivery service.pdf |
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AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT 1. CONTRACT ID CODE
PAGES
2. AMENDMENT/MODIFICATION
NO.
3. EFFECTIVE DATE
09/14/2026
4. REQUISITION/PURCHASE REQ.
NO.
PR16213708
5. PROJECT NO. (If applicable)
6. ISSUED BY
CODE
7. ADMINISTERED BY (If other than Item 6)
CODE
AMERICAN EMBASSY TALLINN
ATTN: GSO/PROCUREMENT
KENTMANNI 20,
TALLINN, 15099
ESTONIA
8. NAME AND ADDRESS OF CONTRACTOR (NO., street,city,county,State,and ZIP Code)
9a. AMENDMENT OF SOLICITATION NO.
19EN1026Q0383
X
9b. DATED (SEE ITEM 11)
08/21/2026 10a. MODIFICATION OF
CONTRACT/ORDER NO.
10b. DATED (SEE ITEM 13)
11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS
[ X] The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers
[…] is extended until [X] is not extended. Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods: (a) By completing Items 8 and 15 and returning ____1__ copies of the amendment;(b) By acknowledging receipt of this amendment on each copy of the offer submitted; or(c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers.
FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF
OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided with each telegram or letter makes reference to the solicitation and this amendment and is received prior to the opening hour and date specified.
12. ACCOUNTING AND APPROPRIATION DATA (If required)
13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,
IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.
A. THIS CHANGE ORDER ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE
CONTRACT ORDER NO. IN ITEM 10A.
B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b)
C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:
X
D. OTHER (Specify type of modification and authority)
E. IMPORTANT: Contractor [] is not, [X] is required to sign this document and return _1__ copies to the issuing office.
14. DESCRIPTION OF AMENDMENT/MODIFICATION
The purpose of this amendment is to:
1. Update Section I, SCHEDULE OF SUPPLIES/SERVICES, BLOCK 20 and make changes to the work statement.
2. Update Section 3 – Solicitation Provisions – add specifications to the summary of instruction
Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.
15A. NAME AND TITLE OF SIGNER (Type or print)
16A. NAME OF CONTRACTING OFFICER
Tracci Gabel
15B. NAME OF CONTRACTOR/OFFEROR
BY
(Signature of person authorized to sign)
15C.DATE
SIGNED
16B. UNITED STATES OF AMERICA
BY
(Signature of Contracting Officer)
16C.DATE
SIGNED
September 14, 2026
SECTION I - THE SCHEDULE
SCHEDULE OF SUPPLIES/SERVICES, BLOCK 20
IS HEREBY AMENDED TO READ AS FOLLOWS:
4.4. PERSONNEL SECURITY
4.4.1 After award of the contract, the Contractor shall provide the following list of data on each employee who will be conducting the deliveries. For everyone the list shall include:
Full Name
Personal code
Vehicle details to include license number, make and model.
10. DELIVERABLES
The following items shall be delivered under this contract:
Description Quantity Delivery To Date
1.1 General Instructions 1 COR 30 days after award
4.4.1 List of Personnel 1 COR 5 days after award
7. Evidence of Insurance 1 COR 5 days after award
9. Transition Plan 1 COR 5 Days after award
20-Day Menu Plan
COR 1 week prior to start of new menu cycle
Menu Adjustments COR 1 week in advance of change
Menu Acceptability 1 COR Monthly
Menu Metrics 1 COR Monthly
Hazard Analysis and
Critical Point (HACCP)
Plan 1
COR Prior to start of performance
Reporting Plan 1 COR Start of performance
Risk Management Plan
(Risk management and mitigation-quality control
& assurance, etc.) 1
COR Provide as part of proposal response and updated/maintained throughout performance
Quality Control Plan 1 COR Prior to Start of Performance
Food Service Operation
Uniform plan 1
COR Within first 30 days
Health, Safety and
Environment Plan 1
COR Within first 30 days
11.2 STANDARD OPERATING PROCEDURES (SOP)
[Reserved]
11.4 REPORTING PLAN
Performance Data System
The Contractor will keep DOS informed of performance through deliverables, changes and reports as needed. The contractor shall capture and record resource changes against contract requirements to track schedules. The Contractor shall coordinate with the COR to enforce project controls at the site level. The Contractor’s systems should be flexible, scalable, and adaptable to each requirement offering DOS real-time performance data upon request with minimal risk of information exposure.
Business Systems
The Contractor’s business systems shall provide the support structure needed to input and track data for Quality Assurance/Quality Control (QA/QC) and performance management; personnel management; contract management and to share deliverables and reports upon request.
The Contractor shall enhance program consistency, transparency, and accountability by maintaining detailed, Government-recognized processes and procedures for all MSG Detachment
Cook duties.
During performance, Contractor shall document work progress against the schedule. The
Contractor shall measure performance against planned tasks weekly and monthly and develop a series of schedule performance metrics. The Contractor shall submit reports via electronic messaging to the COR.
12. QUALITY CONTROL PLAN
This plan provides an effective method to promote satisfactory contractor performance. The
QASP provides a method for the Contracting Officer's Representative (COR) to monitor
Contractor performance, advise the Contractor of unsatisfactory performance, and notify the
Contracting Officer of continued unsatisfactory performance. The Contractor, not the
Government, is responsible for management and quality control to meet the terms of the contract.
The role of the Government is to monitor quality to ensure that contract standards are achieved.
Performance Objective Scope of Work
Paragraph
Performance Threshold
Services.
Performs all services set forth in the scope of work.
1 through 10
All required services are performed and no more than two
(2) customer complaints are received per month.
All required services are 90% % adherence to ServSafe quality standards
12.1 SURVEILLANCE. The COR will receive and document all complaints from
Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.
12.2 STANDARD. The standard for performance is that the Government receives no more than two (2) customer complaints per month. The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.212-4, Contract Terms and Conditions-Commercial Items), if any of the services exceed the standard.
12.3 PROCEDURES
(a) If any Government personnel observe unacceptable services, either incomplete work or required services not being performed they should immediately contact COR.
(b) The COR will complete appropriate documentation to record the complaint.
(c) If the COR determines the complaint is invalid, the COR will advise the complainant.
The COR will retain the annotated copy of the written complaint for his/her files.
(d) If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if additional time is available. The COR shall determine how much time is reasonable.
(e) The COR shall, as a minimum, orally notify the Contractor of any valid complaints.
(f) If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor will notify the COR. The COR will review the matter to determine the validity of the complaint.
(g) The COR will consider complaints as resolved unless notified otherwise by the complainant.
(h) Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the
Contracting Officer for appropriate action under the Inspection clause.
ATTACHMENT 1
DESCRIPTION/SPECIFICATIONS/PERFORMANCE WORK STATEMENT
2. SPECIFIC REQUIREMENTS
1. Menu Adjustments
The Contractor will submit adjustments to the menus to the COR one week in advance, in writing for approval.
Any additional requests from individual Marines that require additional food cost shall be the responsibility of the individual Marine to cover additional charges. The additional charges shall be coordinated between the Marine and the Contractor.
6. Food Worker Health, Sanitation, and Hygiene
FDA and USDA Service Guidelines
The Contractor will follow current Food Service Sanitation and Public Health Service standards, and FDA and USDA food service guidelines, codes, and regulations. The contractor will monitor host nation evolution to World Health Organization (WHO) guidelines, including Codex Alimentarius, and incorporate WHO guidelines into its approach as appropriate.
Health and Sanitation Inspections
The Contractor will maintain and retain reports on health and sanitation inspections.
Food Service Management
The Contractor will train food service management and service staff in National
Restaurant Association ServSafe food handling procedures.
Food-Handling Awareness
The Contractor will provide periodic health, sanitation, and hygiene training to address food handling awareness and sanitation processes.
Fit for Duty
All Food Service workers will be physically capable, certified communicable disease-free, and attired in clean clothing.
Health Certifications
Health certifications shall be made by medical examination with exam documentation retained on file for DOS inspection.
i. Food Service Management System and Controls
Food Service Management System
The Contractor will implement and/or maintain a Food Service Manage System for maintaining accountability and limiting access to authorized patrons. With tracking and database tools for the Contractor’s program office, and storage facilities, the system will be a flexible and transparent inventory management solution. The system will enable the
Contractor to monitor inventory levels, streamline purchasing, develop menus, standardize recipes, analyze data, and accurately report on a wide range of food service activities and metrics.
Access Control
All Contractor staff that will conduct food deliveries and empty container / uneaten food takeaways will need to be cleared upon request by the U.S. Embassy Regional Security office prior to having access to the MSGR.
Fraud, Waste, and Abuse
The Contractor will have procedures, processes, and systems in place to detect and eliminate fraud, waste, and abuse.
b. Food Provisioning and Storage
Contractors shall provide all oversight, labor, materials, equipment, insurance and overhead to provide food provisions and storage services required to operate.
i. Food Quality Standards
The quality of product shall be equivalent to standards established by USDA Agriculture
Marketing Service Grades and Standards (https://www.ams.usda.gov/grades-standards ), or better.
ii. U.S. and Familiar Brands
Patrons are American citizens that associate certain name brand products to high quality.
Local products may be submitted, with approval for “equal”.
iii. Supply Chain Management
Best Value
Sources should be procured wherever possible to ensure highest quality and best value.
Preventing Spoilage
The Contractor’s Food Service Managers and Supervisors will follow USDA, HHS, and
PHS published guidelines for procedures and processes to prevent spoilage. They shall consider regular inventory inspection, temperature rotations, the practice of first-in, first-out (FIFO), increased physical security for inventory, and selective or exclusive inventory access limitation.
i. Supplies, Utensils, Dishware and Consumables https://www.ams.usda.gov/grades-standards
The Contractor is responsible for all supplies to conduct food service operations in its own facility to include the purchase of food and individual packing containers to deliver a final product to the MSGR.
SECTION 3 – SOLICITATION PROVISIONS
ADDENDUM TO 52.212-1
Summary of Instructions.
Each offer must consist of the following:
1. A completed solicitation, in which the SF-1449 cover page (blocks 12, 17, 19-24, and 30 as appropriate), and Section 1 has been filled out.
2. Information demonstrating the offeror’s/quoter’s ability to perform, including:
a. Name of a Project Manager (or other liaison to the U.S. Embassy/Consulate) who understands written and spoken English;
b. Evidence that the offeror/quoter operates an established business with a permanent address and telephone listing in Estonia. This shall be in the form of business registry outtake or a link to the company’s registry page.
c. The offeror shall provide proof of SAM registration to include the SAM UEI number
3. List of clients over the past ____2___ years, demonstrating prior experience with relevant past performance information and references (provide dates of contracts, places of performance, value of contracts, contact names, telephone number and email addresses).
If the offeror has not performed comparable services in Estonia, then the offeror shall provide its international experience. Offerors are advised that the past performance information requested above may be discussed with the client’s contact person. In addition, the client’s contact person may be asked to comment on the offerors:
• Quality of services provided under the contract;
• Compliance with contract terms and conditions;
• Effectiveness of management;
• Willingness to cooperate with and assist the customer in routine matters, and when confronted by unexpected difficulties; and
• Business integrity / business conduct.
The Government will use past performance information primarily to assess an offeror’s capability to meet the solicitation performance requirements, including the relevance and successful performance of the offeror’s work experience. The Government may also use this data to evaluate the credibility of the offeror’s proposal. In addition, the Contracting Officer may use past performance information in making a determination of responsibility.
4. Evidence that the offeror/quoter can provide the necessary personnel, equipment, and financial resources needed to perform the work; This may be in the form of an annual fiscal report, and it is sufficient to provide the link to the annual report.
5. If providing this service requires special license or permit, then the offeror shall address its plan to obtain all licenses and permits required by local law. If offeror already possesses the locally required licenses and permits, a copy shall be provided.
6. [Reserved]
7. The Offeror is required to provide a sample 20-day menu plan together with their offer.
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