19DR8622Q0002 - Janitorial Services - Solicitation.pdf

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Attached to: US Embassy Santo Domingo Janitorial Services
Solicitation number: 19DR8622Q0002
Issued by: Department of State

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19DR8622Q0002 Janitorial Services - Questions and Answers - Final.pdf	PDF	Jun 28, 2022
19DR8622Q0002-A0001 Janitorial - Amended.pdf	PDF	Jun 28, 2022
DBA Waiver Dominican Republic 2020 -TR.pdf	PDF	Jun 28, 2022
19DR8622Q0002-SF-30- Due Date Extension.pdf	PDF	Jun 17, 2022
19DR8622Q0002 - Pre-Quotation Important Information..pdf	PDF	Apr 29, 2022

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AUTORIZED FOR LOCAL REPRODUCTION STANDARD FORM 1449 (REV. 02/2012)

PREVIOUS EDITION IS NOT USABLE Computer Generated Prescribed by GSA - FAR (48 CFR) 53.212

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER

PR10332923

PAGE 1 OF 86 PAGES

2. CONTRACT NO.

3. AWARD/ EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER

19DR8622Q0002

6. SOLICITATION ISSUE

DATE

04/28/2022

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME Lilian Bobadilla

b. TELEPHONE NUMBER(No collect calls)

809.368.7675 | 829-257-6727

8. OFFER DUE DATE/

LOCAL TIME

06/20/2022 / 16:30

9. ISSUED BY CODE DR860 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS WOMEN-OWNED SMALL BUSINESS

HUBZONE SMALL

BUSINESS

(WOSB) ELLIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM NAICS:

EDWOSB EMERGING SMALL BUSINESS

AMERICAN EMBASSY SANTO DOMINGO

AV REP DE COLOMBIA 57 ALTOS DE ARROYO HONDO,

ATTN: GSO

SANTO DOMINGO

DOMINICAN REPUBLIC

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS 8 (A) SIZE STANDARD:

13b. RATING11. DELIVERY FOR FOB DESTINAT-

TION UNLESS BLOCK IS

MARKED

x SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

14. METHOD OF SOLICITATION

x RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

AMERICAN EMBASSY SANTO DOMINGO

AV REP DE COLOMBIA 57 ALTOS DE

ARROYO HONDO, ATTN: GSO

SANTO DOMINGO

DOMINICAN REPUBLIC

AMERICAN EMBASSY SANTO DOMINGO

AV REP DE COLOMBIA 57 ALTOS DE ARROYO HONDO, ATTN: GSO

SANTO DOMINGO

DOMINICAN REPUBLIC

CODE FACILITY

CODE

17a. CONTRACTOR/

OFFERER

TELEPHONE NO.

18a. PAYMENT WILL BE MADE BY

AMERICAN EMBASSY SANTO DOMINGO

AV REP DE COLOMBIA 57 ALTOS DE ARROYO HONDO,

ATTN: GSO

SANTO DOMINGO

DOMINICAN REPUBLIC

CODE

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED x SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) x 27a.SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA x ARE ARE NOT ATTACHED

27b.CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _ __ COPIES

TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS

SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS

SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.

29. AWARD OF CONTRACT: REF. _ _______________ OFFER DATED

_ __________. YOUR OFFER ON SOLICITATION (BLOCK 5), INCLUDING ANY

ADDITIONS OR CHANGES WHICH ARE SET FORTH HEREIN, IS ACCEPTED AS

TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or print)

31c. DATE SIGNED

ITEM NO. 20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: _______________________________

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

33. SHIP NUMBER 34. VOUCHER NUMBER 35. AMOUNT VERIFIED

CORRECT FOR

36. PAYMENT 37. CHECK NUMBER

PARTIAL FINAL COMPLETE PARTIAL FINAL

38. S/R ACCOUNT NO. 39. S/R VOUCHER NO. 40. PAID BY

41.a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 42a. RECEIVED BY (Print) 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41C. DATE

42b. RECEIVED AT (Location)

42c. DATE REC’D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

TABLE OF CONTENTS

Section 1 - The Schedule

• SF 1449 Cover Sheet

• Continuation To SF-1449, RFQ Number 19DR86-22-Q-0002, Prices, Block 23

• Continuation To SF-1449, RFQ Number 19DR86-22-Q-0002, Schedule Of

Supplies/Services, Block 20 Description/Specifications/Work Statement

• Attachment 1 to Description/Specifications/Performance Work Statement, Government

Furnished Property

• Attachment 2 to Description/Specifications/Performance Work Statement, Contractor

Furnished Property

• Attachment 3 to Description/Specifications/Performance Work Statement, Water Cooler and

Water Fountain Cleaning Guidelines

Section 2 - Contract Clauses

• Contract Clauses

• Addendum to Contract Clauses - FAR and DOSAR Clauses not Prescribed in Part 12

Section 3 - Solicitation Provisions

• Solicitation Provisions

• Addendum to Solicitation Provisions - FAR and DOSAR Provisions not Prescribed in Part

• Exhibit 1 to Solicitation Provisions, References Table Format.

Section 4 - Evaluation Factors

• Evaluation Factors

• Addendum to Evaluation Factors - FAR and DOSAR Provisions not Prescribed in Part 12

Section 5 - Representations and Certifications

• Offeror Representations and Certifications

• Addendum to Offeror Representations and Certifications - FAR and DOSAR Provisions not

Prescribed in Part 12

SECTION 1 - THE SCHEDULE

CONTINUATION TO SF-1449,

RFQ NUMBER 19DR86-22-Q-0002

PRICES, BLOCK 23

1. PRICES AND PERIOD OF PERFORMANCE

The Contractor shall perform janitorial work, including furnishing all labor, material, equipment, and services, for the U.S. Embassy in Santo Domingo, Dominican Republic. The price listed below shall include all labor, materials, insurance (see FAR 52.228-4 and 52.228-5), overhead, and profit. The Government will pay the Contractor the fixed price per month for standard services and a fixed rate per square meter for any temporary additional services that have been satisfactorily performed.

After contract award and submission of acceptable insurance certificates, the Contracting Officer shall issue a Notice to Proceed. The Notice to Proceed will establish a date (a minimum of ten

(10) days from start date listed in Notice to Proceed unless the Contractor agrees to an earlier date) on which performance shall start.

Because Temporary/Additional Services are based on indefinite delivery/indefinite quantity the minimum and maximum amounts are defined below:

Minimum: The Government shall place orders totaling a minimum of five hundred square meters (500m2) per year. This reflects the contract minimum for the base year and each option period.

Maximum: The amount of all orders shall not exceed five thousand square meters (5,000m2).

This reflects the contract maximum for the base year and each option period for temporary/additional services.

The performance period of this contract is from the start date in the Notice to Proceed and continuing for 12 months, with four (4) one-year options to renew. The initial period of performance includes any transition period authorized under the contract.

JAMES ZADROGA 9/11 VICTIMS HEALTH AND COMPENSATION ACT

OF 2010 NOTICE: UNLESS A WAIVER OR EXCEPTION APPLIES,

PAYMENTS SUBSEQUENT TO THIS PROCUREMENT ARE SUBJECT

TO AN EXCISE TAX OF 2% PERSUANT TO 26 U.S.C. 5000C.

1.1 VALUE ADDED TAX (ITBIS)

VALUE ADDED TAX. Value Added Tax (ITBIS) is not applicable to this contract and shall not be included in the CLIN rates or Invoices because the U.S. Embassy has a tax exemption certificate from the host government.

1.2. BASE YEAR

1.3. OPTION YEAR 1 PRICES (OPTION TERM: TWELVE (12) MONTHS)

A. Standard Services. The firm fixed price for the Base Year of the contract is:

Facility Price per Month Quantity of Months Price per Year

Chancery 12

Los Bambues 12

Total Price Per Year For Standard Services

B. Temporary Additional Services. The unit price (firm-fixed-price) is:

Price per Square Meter Estimated Quantity of

Square Meters

Total Temporary

Additional Services Not to

Exceed per Year

C. Total Price for Base Year = A+B

A. Standard Services. The firm fixed price for the Base Year of the contract is:

Facility Price per Month Quantity of Months Price per Year

Chancery 12

Los Bambues 12

Total Price Per Year For Standard Services

B. Temporary Additional Services. The unit price (firm-fixed-price) is:

Price per Square Meter Estimated Quantity of

Square Meters

Total Temporary

Additional Services Not to

Exceed per Year

C. Total Price for Option Year 1 = A+B

1.4. OPTION YEAR 2 PRICES (OPTION TERM: TWELVE (12) MONTHS)

1.5. OPTION YEAR 3 PRICES (OPTION TERM: TWELVE (12) MONTHS)

Chancery 12

Los Bambues 12

Total Price Per Year For Standard Services

B. Temporary Additional Services. The unit price (firm-fixed-price) is:

Price per Square Meter Estimated Quantity of

Square Meters

Total Temporary

Additional Services Not to

Exceed per Year

C. Total Price for Option Year 2 = A+B

A. Standard Services. The firm fixed price for the Base Year of the contract is:

Facility Price per Month Quantity of Months Price per Year

Chancery 12

Los Bambues 12

Total Price Per Year For Standard Services

B. Temporary Additional Services. The unit price (firm-fixed-price) is:

Price per Square Meter Estimated Quantity of

Square Meters

Total Temporary

Additional Services Not to

Exceed per Year

C. Total Price for Option Year 3 = A+B

1.6. OPTION YEAR 4 PRICES (OPTION TERM: TWELVE (12) MONTHS)

1.7 GRAND TOTAL OF BASE AND ALL OPTION YEARS

BASE YEAR TOTAL

OPTION YEAR 1 TOTAL

OPTION YEAR 2 TOTAL

OPTION YEAR 3 TOTAL

OPTION YEAR 4 TOTAL

GRAND TOTAL- BASE AND ALL OPTION YEARS

Chancery 12

Los Bambues 12

Total Price Per Year For Standard Services

B. Temporary Additional Services. The unit price (firm-fixed-price) is:

Price per Square Meter Estimated Quantity of

Square Meters

Total Temporary

Additional Services Not to

Exceed per Year

C. Total Price for Option Year 4 = A+B

CONTINUATION TO SF-1449,

RFQ NUMBER 19DR86-22-Q-0002

SCHEDULE OF SUPPLIES/SERVICES, BLOCK 20

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

1. SCOPE OF WORK

The purpose of this fixed price contract is to obtain janitorial services for real property owned or managed by the U.S. Government at US Embassy in Santo Domingo, Dominican Republic. The

Contractor shall perform janitorial services in all designated spaces including, but not limited to halls, offices, restrooms, work areas, entrance ways, lobbies, storage areas, elevators, and stairways. The contract will be for a one-year period from the start date on the Notice to

Proceed, with four (4) one-year options.

The Contractor shall furnish all managerial, administrative, and direct labor personnel that are necessary to accomplish the work in this contract. Contractor employees shall be on site only for contractual duties and not for other business purposes.

All standard services are to be delivered on regular, non-holiday weekdays and weekends.

The Government may, but is not obligated to, request temporary additional services at the

Chancery, CMR, DCMR or Los Bambues:

Facility Location

Chancery Avenida República de Colombia #57, Arroyo Hondo

Chief of Mission

Residence (CMR)

Avenida Leopoldo Navarro #14, esq. Calle Manuel Rodríguez

Objío, Gazcue

Deputy Chief of

Mission (DCMR)

Calle Angel Severo Cabral #33, Ens. Julieta

Los Bambues Avenida Los Bambues, Altos de Arroyo Hondo III

1.1 GENERAL INSTRUCTIONS

The Contractor shall prepare general instructions for the work force. The Contractor shall provide drafts to the Contracting Officer's Representative (COR) for review within thirty days after contract award. The Contracting Officer’s Representative must approve these general instructions before issuance.

1.2 DUTIES AND RESPONSIBILITIES

1.2.1 All standard services shall be performed during the following working hours and days:

CHANCERY

From 6:00 am to 7:00 pm Monday to Friday, Saturday’s, and Sunday’s from 8:00 am to 12:00 pm excluding local and U.S. holidays. Work on the most critical areas shall be performed from 6 am-8 am / 4:45 pm to 7:00 pm/ Saturday’s and Sundays 8:00 am to 12:00 pm.

LOS BAMBUES

From 8:00am to 5:00pm Monday to Friday and from 8:00am to 1:00pm Saturday’s and

Sunday’s.

Each employee shall have a workweek of maximum 44 hours. Certain areas listed in 3.

LOCATIONS FOR JANITORIAL SERVICES require an escort and can only be entered during scheduled times. The General Instructions shall emphasize security requirements so that accidental security violations do not occur.

1.2.2. Contractor shall schedule routine cleaning requirements to ensure that these are done in the order and time frame that are most efficient and have the least impact on normal operations.

They are to be performed on a daily basis.

1.2.3. Contractor shall schedule periodic cleaning requirements so that it causes minimal disruption to the normal operation of the facility. The COR shall determine whether the schedules presented meet the needs of the individual facility.

1.2.4. Temporary Additional Services are services that are defined as Standard Services but are required at times other than the normal workday. These services shall support special events at the Post. The Contractor shall provide these services in addition to the scheduled services specified in this contract. The COR shall order these services as needed basis. This work shall be performed by Contractor trained employees and shall not be subcontracted. The COR may require the Contractor to provide temporary additional services with 24-hour advance notice.

The Contractor shall include in its next regular invoice details of the temporary additional services and, if applicable, materials, provided and requested under temporary additional services. The Contractor shall also include a copy of the COR’s written confirmation for the temporary additional services.

1.2.5 The contractor shall instruct its personnel to report problems, issues, or equipment malfunction they encounter while performing their duties to the Embassy Facilities Management

Personnel. This may be coordinated through the contractor’s on-site supervisor.

1.3 TYPES OF SERVICES

Standard Services shall include the following work:

1.3.1 Weekday - Daily Cleaning Requirements for all Locations shall consist of:

1.3.1.1 Cleaning all floor areas including sweeping, damp mopping and/or using the floor buffer to clean areas such as tile, linoleum, marble floors, staircases, and public areas. Floors shall be free of dust, mud, sand, footprints, liquid spills, and other debris. Chairs, trash receptacles, and easily moveable items shall be tilted or moved to clean underneath. The frequency may be higher than once per day when it is rainy. When completed, the floor and halls shall have a uniform appearance with no streaks, smears, swirl marks, detergent residue, or any evidence of remaining dirt or standing water.

1.3.1.2 Dusting and cleaning all furniture including desks, cubicle panels, chairs, credenzas, computer tables, telephone tables, bookshelves with or without glass doors, coat racks, umbrella stands, pictures, maps, telephones, computers and CRT screens, lamps and other common things found in an office, residential, or gymnasium environment. All furniture shall be free of dust, dirt, and sticky surfaces or areas. Clean in between the cubicles and overhead compartments.

1.3.1.3 Vacuuming all clean rugs and carpets, runners, and carpet protectors so that they are free from dust, dirt, mud, etc. When completed, the area shall be free of all litter, lint, loose soil, and debris. Any chairs, trash receptacles, and easily moveable items shall be moved to vacuum underneath, and then replaced in the original position.

1.3.1.4 Thorough cleaning of toilets, bathrooms, mirrors, and shower facilities, using suitable non-abrasive cleaners and disinfectants. All surfaces shall be free of grime, soap scum, mold, and smudges. The Contractor shall refill paper towels, toilet paper, and soap in all bathrooms. The

Contractor shall check those areas used by personnel visiting the Embassy and Los Bambues at least six (6) times daily to ensure that the facilities are always clean and neat. All bathrooms shall be inspected and refilled before completing the workday. The COR shall provide the checklist in the event the contractor does not have one. The Gym and the pool bathrooms shall be cleaned daily several times, especially during peak hours, in the morning, lunch and end of workday. The contractor shall report to the COR of any situation encountered in the bathrooms that may have been caused by the users. By Friday afternoon at the end of the workday, all items left unattended in the Gym and pool shall be removed and taken out in a box designated for this purpose. A daily log checklist shall be completed every day to ensure the cleanliness of the bathrooms. The

Compound Access Control (CAC) bathrooms shall be inspected frequently and deep clean daily a minimum of twice a day.

1.3.1.5 Thorough cleaning of kitchenettes, to include sweeping and mopping the floor, wiping down the sinks, counters, and other surfaces, cleaning the inside of microwaves and cleaning coffee makers. The Contractor shall wipe down the interior of refrigerators when needed and Deep

Cleaning Friday. The Contractor shall refill paper towel dispensers. The Contractor is not responsible for washing of the staff’s personal dishes. By Friday afternoon, when cleaning the kitchenettes, all food left in the refrigerators in decomposition state and damaged shall be take out and thrown to the trash.

1.3.1.6 Emptying all wastepaper baskets and replacing plastic wastepaper basket linings and returning items where they were located. Chancery: The Contractor shall keep all office, bathroom, kitchenette, and cafeteria/dining area garbage receptacles clean and shall sanitize with water and disinfectant periodically. Los Bambues: The Contractor shall keep all bathroom, rest area, gym, community Center and CAC clean and shall sanitize with water and disinfectant periodically.

1.3.1.7 Chancery: Cleaning of plates, silverware, glasses, cups, and coffee services in conference facilities and in the Ambassador's office area. The Contractor shall clean the items in hot soapy water and rinse, dry and polish so that a presentable appearance is maintained.

1.3.1.8 Removing any grease marks or fingerprints from walls, doors, door frames, radiators, windows and window frames, glass desk protectors, reception booths and partitions.

1.3.1.9 Removing trash to designated area as directed by the COR and keeping trash area in a reasonably clean condition.

1.3.1.10 Chancery: Collection of all recyclables in collecting areas inside and outside the

Embassy building spaces. Moving materials to be recycled from their permanent location to the designated area for the recycling company to pick them up. The Contractor shall collect, separate, break boxes and move to designated locations. Return bins to their permanent locations if they are moved.

1.3.1.11 Sweeping debris from walkways and driveways and hose cleaning them during appropriate climatic and water use conditions.

1.3.1.12 Cleaning glazed doors and walls (tempered glass) in the entryways, hallways, CAC’s, lobbies, Cafeteria, Consular booths, MSG booth, LGF booths and corridors. Power wash them as needed regularly.

1.3.1.13 Chancery Health Unit (HU) Cleaning Requirements. All Contractor employees shall be trained by the Health Unit (HU) on how to clean, disinfect and dispose of HU waste and garbage.

The HU will provide the necessary disinfectants for cleaning the HU areas ONLY.

1.3.1.14. The contractor is responsible for the daily water bottle (botellones) replacement throughout the compound as needed and shall inspect them at least three times a day (7:00 am/noon/4:00 pm) or as many times needed

1.3.2 Weekly Cleaning Requirements shall consist of:

1.3.2.1 Polishing all brass surfaces including door and window handles, plaques.

1.3.2.2 Dusting tops of tall furniture, tops of picture frames and areas not covered in daily dusting.

1.3.2.3 Spot cleaning baseboards and walls.

1.3.2.4 Spot waxing and polishing floors as needed at no additional cost from 4:00 pm to 7:00 pm.

1.3.2.5 Shampooing (small area spot clean as needed) carpets.

1.3.2.6 Dusting windowsills and blinds.

1.3.2.7 Sweeping and washing terraces and balconies to remove all accumulated dirt and debris, power wash them regularly.

1.3.2.8 Weekly deep cleaning of the Gyms (Both spaces) at 9am every Thursday. Clean equipment, carpets, windows, blinds, bathrooms.

1.3.2.9 All water dispensers and water fountains shall be cleaned and disinfected a minimum of once a week. For cleaning guidelines and instructions see Attachment 4.

1.3.2.10 Buffing the Floors. The Contractor shall buff and clean the granite floors of the Chancery, SPX, Los Bambues Community Center and Bathrooms, CAC’s weekly. Floors shall be free of dust, mud, sand, footprints, liquid spills, and other debris. The COR may request for other areas when it is rainy. at no additional cost from 4:00 pm to 7:00 pm.

1.3.2.11 Chancery CAC’s. The Contractor shall do a deep cleaning on the CCAC and SCAC at no additional cost every Friday from 1:00 pm to 6:00 pm.

1.3.3 Weekends Requirements shall consist of:

1.3.3.1 Pool Area & SPX. The Contractor shall do a deep cleaning on the pool area floor, locker rooms in the SPX building and bathrooms at no additional cost from 8:00 am to 12:00 pm on

Saturdays & Sundays.

1.3.3.2 CAC’s. The Contractor shall do a deep cleaning on the MCAC on Saturdays and Sundays from 8:00 am to 12:00 pm.

1.3.3.4 Any other labor that may need deep cleaning and couldn’t be finished on the stablished labor weekday.

1.3.4 Monthly Cleaning Requirements shall consist of:

1.3.4.1 Cleaning major appliances inside and out including vacuuming dust from around motor areas.

1.3.4.2 Wiping window blinds with a damp cloth to ensure that all smudges are removed.

1.3.4.3 Cleaning inside window glass and sash of smudges and accumulated dirt.

1.3.4.4 Moving all furniture and vacuuming or polishing the floor under the furniture as appropriate.

1.3.4.5 Sweeping and/or Damp Mopping the Concrete Floors. The areas in the Chancery are the mechanical rooms, generator rooms of the Chancery and SPX area. The areas area of Los

Bambues maintenance buildings. The COR may request for other areas when it is rainy.

1.3.4.6 Moving all small furniture except bookshelves, filing cabinets, safes, or items that would require more than two people and vacuuming or polishing the floor under the furniture.

1.3.5 Quarterly Cleaning Requirements Shall Consist Of:

1.3.5.1 Removing and washing window blinds.

1.3.5.2 Cleaning and sanitizing the bottled water and trash holding areas.

1.3.5.3 Dusting and wiping light fixtures and chandeliers. When completed, the light fixtures shall be free from bugs, dirt, grime, dust, and marks.

1.3.5.4 Power steam both Gym Rooms to minimize body odors and sweat. Dehumidify the area, to remove the smell.

1.3.5.5 Shampooing the entire surface of carpets in the high traffic areas at no additional cost.

Chancery: from 4:00 pm to 7:00 pm. Los Bambues: as needed.

(a) Shampooed carpets and rugs shall be free of streaks, stains, and spots and shall have a uniform color. Carpets and rugs shall be brushed against pile-lay with a stiff deck brush to loosen soil and open pile tufts in preparation for shampooing, followed by thorough vacuuming to remove soil prior to shampooing. Spots of ink, oil, and other stains shall be removed with appropriate stain removers without wetting the rug backing. Corners, stairs, and areas under fixed equipment shall be shampooed with a hand brush.

(b) Preparation before Shampooing. Small movable furniture such as chairs and stands shall be relocated by the Contractor temporarily to facilitate the cleaning work. Appropriate warning signs shall be placed around the immediate area as a safety precaution. The carpet shall then be vacuumed clean.

1.3.5.6 Chancery: Waxing all floors in the Chancery, SPX and CAC’s at no additional cost from

3:00 pm to 7:00 pm. Los Bambues: Waxing all floors in Los Bambues Community Center, Bathrooms and its CAC during workhours.

1.3.6 Semi-Annual Cleaning Requirements shall consist of:

1.3.6.1 Stripping wax coats, spot checking sealer coats, and completely reapplying wax coats at no additional cost. Chancery: from 4:00 pm to 7:00 pm/ Los Bambues: Workhours.

1.3.6.3 Cleaning all chandeliers and light fixtures using appropriate methods to restore the original luster to the fixtures. This will include ensuring that all crystal reflectors are individually washed.

1.3.6.4 Clean all exterior light fixtures. They shall be free from cobwebs, bugs, dirt, grime, dust, and marks, bugs, debris, dust that may exist.

1.3.7 Annual Cleaning Requirements shall consist of:

1.3.7.1 Stripping wax coats and seal coats to the bare floor surface; cleaning the bare surface and reapplying a seal coat. This work shall be coordinated with the COR and shall be done over the weekend.

2. MANAGEMENT AND SUPERVISION

2.1 The Contractor shall designate a representative who shall be responsible for on-site supervision of the Contractor's workforce at all times. This supervisor shall be the focal point for the Contractor and shall be the point of contact with U.S. Government personnel. The supervisor shall have sufficient English language skill to be able to communicate with members of the U.S.

Government staff. The supervisor shall have supervision as his or her sole function.

2.2 The Contractor shall maintain schedules. The schedules shall take into consideration the hours that the staff can effectively perform their services without placing a burden on the security personnel of the Post. For those items other than routine daily services, the Contractor shall provide the COR with a detailed plan as to the personnel to be used and the time frame to perform the service.

2.3 The Contractor shall be responsible for quality control. The Contractor shall perform inspection visits to the work site on a regular basis. The Contractor shall coordinate these visits with the COR. These visits shall be surprise inspections to those working on the contract. A written report with the all the deficiencies encountered, the solutions provided, and implementation plan shall be submitted to the COR after each visit. A minimum of two (2) inspections per month shall be performed under this contract.

2.4 The Contractor shall control overtime through efficient use of the work force. Individual work schedules shall not exceed 40 hours per week to preclude overtime being part of the standard services provided under the contract. Overtime may be necessary under Temporary

Additional Services.

3. LOCATIONS FOR JANITORIAL SERVICES

All standard services are to be delivered on regular, non-holiday weekdays and weekends.

CHANCERY - Avenida República de Colombia #57, Arroyo Hondo

The Contractor will provide janitorial services in the following areas:

Chancery

AREA AREA USE SQM

LEVEL G UTILITY AREAS 729.2

LEVEL G COMUN AREAS 503.4

LEVEL G OFFICE AREAS 3170

LEVEL G BATHROOM 40

CCAC COMUN AREAS 324.7

CCAC BATHROOM 70

LEVEL 1 UTILITY AREAS 421.6

LEVEL 1 COMUN AREAS 1264

LEVEL 1 OFFICE AREAS 2567.5

LEVEL 1 BATHROOMS 70

LEVEL 2 UTILITY AREAS 344.1

LEVEL 2 COMUN AREAS 960.6

LEVEL 2 OFFICE AREAS 2920.7

LEVEL 2 BATHROOM 70

LEVEL 3 UTILITY AREAS 324.3

LEVEL 3 COMUN AREAS 367

LEVEL 3 OFFICE AREAS 3144.6

LEVEL 3 BATHROOM 70

LEVEL 4 UTILITY AREAS 366

LEVEL 4 COMUN AREAS 296.3

LEVEL 4 OFFICE AREAS 1475

LEVEL 4 BATHROOM 70

WH/SHOPS UTILITY AREAS 849.2

WH/SHOPS COMUN AREAS 1596.2

WH/SHOPS BATHROOM 300

SCAC UTILITY AREAS 64

SCAC COMUN AREAS 237.6

SCAC BATHROOM 8

MCAC COMUN AREAS 104.4

MCAC OFFICE AREAS 188.4

MCAC BATHROOM 5

OUTDOOR PATH, FLOORS 3644.31

TOTAL 26,566.11

• For Already Scheduled services please see ATTACHMENT 3.

LOS BAMBUES - Avenida Los Bambues, Altos de Arroyo Hondo III

The Contractor will provide janitorial services in the following areas:

Los Bambues community center 4961 Outdoor area

Los Bambues community center 445 Indoor area

Los Bambues Service CAC 17 Indoor & outdoor

Los Bambues Main CAC 56 Indoor area

Los Bambues Main CAC 512 Outdoor area

Los Bambues Maintenance buildings 312 Indoor area

TOTAL

6,303.00

TOTAL FOR CHANCERY & LOS BAMBUES 32,869.11 SQM

4. PERSONNEL

4.1 General. The Contractor shall maintain discipline at the site and shall take all reasonable precautions to prevent any unlawful, riotous or disorderly conduct by Contractor employees at the site. The Contractor shall preserve peace and protect persons and property on site. The

Government reserves the right to direct the Contractor to remove an employee from the worksite for failure to comply with the standards of conduct. The Contractor shall immediately replace such an employee to maintain continuity of services at no additional costs to the Government.

4.2 Standard of Conduct.

4.2.1 Employee Behavior. All Contractor employees shall always be courteous, present credentials identifying themselves as employees of the company and refer any unresolvable questions to the Project Manager, who will consult with the COR.

Uniforms and Personal Equipment. The Contractor's employees shall wear clean, neat and complete uniforms when on duty. All employees shall wear uniforms approved by the

Contracting Officer's Representative (COR).

4.2.2 Employee Health. All Contractor employees shall be in good general health and practice good personal hygiene. The contractor will submit for all employees working under this contract for the following:

• COVID-19 Vaccination Proof and Negative COVID-19 Test.

• Hepatitis A Vaccination Proof

• Hepatitis B Vaccination Proof

• Negative TB test for tuberculosis

The proof of vaccinations for all employees who are proposed to work under this contract, shall be provided to the COR, ten (10) days prior to the beginning of the contract performance.

4.2.3 Neglect of duties shall not be condoned. The Contractor shall enforce no sleeping while on duty, unreasonable delays or failures to carry out assigned tasks, conducting personal affairs during duty hours and refusing to render assistance or cooperate in upholding the integrity of the worksite security.

4.2.4 Disorderly conduct, use of abusive or offensive language, quarreling, intimidation by words, actions, or fighting shall not be condoned. Also included is participation in disruptive activities, which interfere with normal and efficient Government operations.

4.2.5 Intoxicants and Narcotics. The Contractor shall not allow its employees while on duty to possess, sell, consume, or be under the influence of intoxicants, drugs or substances that produce similar effects.

4.2.6. Criminal Actions. Contractor employees may be subject to criminal actions as allowed by law in certain circumstances. These include but are not limited to the following actions:

• falsification or unlawful concealment, removal, mutilation, or destruction of any official documents or records or concealment of material facts by willful omission from official documents or records;

• unauthorized use of Government property, theft, vandalism, or immoral conduct;

• unethical or improper use of official authority or credentials;

• security violations; or,

• organizing or participating in gambling in any form

The Contractor’s employees shall not at any time carry a weapon either on their person or in a vehicle used for the move, smoke in the US Government facility or perform any work not specified in this contract.

4.2.7 Key Control. The Contractor shall receive, secure, issue and account for any keys issued for access to buildings, offices, equipment, gates, etc., for the purposes of this contract. The

Contractor shall not duplicate keys without the COR's approval. Where it is determined that the

Contractor or its agents have duplicated a key without permission of the COR, the Contractor shall remove the individual(s) responsible from this contract. If the Contractor has lost any such keys, the Contractor shall immediately notify the COR. In either event, the Contractor shall reimburse the Government for the cost of rekeying that portion of the system.

4.3. Notice to the Government of Labor Disputes

The Contractor shall inform the COR of any actual or potential labor dispute that is delaying or threatening to delay the timely performance of this contract.

4.4. Personnel Security

4.4.1 After award of the contract, the Contractor shall provide the following list of data on each employee who will be working under the contract. The Contractor shall include a list of workers and supervisors assigned to this project. The Government will run background checks on these individuals. It is anticipated that security checks will take thirty (30) days to perform. For each individual the list shall include:

• Full Name

• Place and Date of Birth

• Current Address

• Identification number (Cédula de Identidad y Electoral or Passport Biographical Page)

The Government shall issue identity cards to Contractor personnel, after they are approved.

Contractor personnel shall display identity card(s) on the uniform at all times while providing services under this contract. These identity cards are the property of the US Government. The

Contractor is responsible for their return at the end of the contract, when an employee leaves

Contractor service, or at the request of the Government. The Government reserves the right to deny access to U.S.-owned and U.S.-operated facilities to any individual.

5. MATERIALS AND EQUIPMENT

The Contractor shall provide all necessary janitorial supplies and equipment, including mops, brooms, dust rags, detergents, cleaners, etc. to perform the work identified in this contract.

Refer to Attachment 2 for a list of the minimum materials, equipment, supplies and work clothing to be supplied.

6. GOVERNMENT FURNISHED PROPERTY/EQUIPMENT

6.1 The Contractor has the option to reject any or all Government furnished property or items

(see Attachment 1 - GOVERNMENT FURNISHED PROPERTY). However, if rejected, the

Contractor shall provide all necessary property, equipment or items, adequate in quantity and suitable for the intended purpose, to perform all work and provide all services at no additional cost to the Government. All Government furnished property or items are provided in an "as is" condition and shall be used only in connection with performance under this contract. The

Contractor is responsible for the proper care, maintenance and use of Government property in its possession or control from time of receipt until properly relieved of responsibility in accordance with the terms of the contract. The Contractor shall pay all costs for repair or replacement of

Government furnished property that is damaged or destroyed due to Contractor negligence.

6.2 The Contractor shall maintain written records of work performed, and report the need for major repair, replacement and other capital rehabilitation work for Government property in its control.

The Contractor shall physically inventory all Government property in its possession. Physical inventories consist of sighting, tagging or marking, describing, recording, reporting and reconciling the property with written records. The Contractor shall conduct these physical inventories periodically, as directed by the COR, and at termination or completion of the contract.

7. INSURANCE

Amount of Insurance. The Contractor is required to provide whatever insurance is legally necessary. The Contractor shall, at its own expense, provide and maintain during the entire performance period the following insurance amounts:

7.2 General Liability (includes premises/operations, collapse hazard, products, completed operations, contractual, independent contractors, broad form property damage, personal injury)

1. Bodily Injury stated in U.S. Dollars:

Per Occurrence USD$ 10,000.00

Cumulative USD$ 50,000.00

2. Property Damage stated in U.S. Dollars:

Per Occurrence USD$ 50,000.00

Cumulative USD$ 100,000.00

7.3 The types and amounts of insurance are the minimums required. The Contractor shall obtain any other types of insurance required by local law or that are ordinarily or customarily obtained in the location of the work. The limit of such insurance shall be as provided by law or sufficient to meet normal and customary claims.

The Contractor agrees that the Government shall not be responsible for personal injuries or for damages to:

• any property of the Contractor,

• its officers,

• agents,

• servants,

• employees, or

• any other person arising from an incident to the Contractor's performance of this contract. The Contractor shall hold harmless and indemnify the Government from any and all claims arising, except in the instance of gross negligence on the part of the Government.

7.4 The Contractor shall obtain adequate insurance for damage to, or theft of, materials and equipment in insurance coverage for loose transit to the site or in storage on or off the site.

7.5 Government as Additional Insured. The general liability policy required of the

Contractor shall name "the United States of America, acting by and through the Department of

State", as an additional insured with respect to operations performed under this contract.

7.6 Time for Submission of Evidence of Insurance. The Contractor shall provide evidence of the insurance required under this contract within ten (10) calendar days after contract award.

The Government may rescind or terminate the contract if the Contractor fails to timely submit insurance certificates identified above.

8. LAWS AND REGULATIONS

8.1 Without additional expense to the Government, the Contractor shall comply with all laws, codes, ordinances, and regulations required to perform this work. In the event of a conflict among the contract and requirements of local law, the Contractor shall promptly advise the

Contracting Officer of the conflict and of the Contractor's proposed course of action for resolution by the Contracting Officer.

8.2 The Contractor shall comply with all local labor laws, regulations, customs and practices pertaining to labor, safety, and similar matters, to the extent that such compliance is not inconsistent with the requirements of this contract.

9. TRANSITION PLAN

Within thirty (30) days after contract award, the Contracting Officer may request that the

Contractor develop a plan for preparing the Contractor to assume all responsibilities for janitorial services. The plan shall establish the projected period for completion of all clearances of

Contractor personnel, and the projected start date for performance of all services required under this contract. The plan shall assign priority to the selection of all supervisors to be used under the contract.

10. SAFETY AND ENVIRONMENTAL PROTECTION

10.1. Safety. The Contractor shall protect the property from all potential hazards. The

Contractor will adhere to and enforce all applicable local safety regulations. The Contractor shall provide safety barriers, as required, to clearly identify a hazardous working area (for example, a wet floor) and to prevent others from accessing the work area. The safety zone shall be sufficiently sized to prevent damage to others or to existing facilities and structures. Upon completion of the work, the Contractor shall remove the safety barriers from the work area. Any accidents, injuries, fires or other incidents of a serious nature or incidents requiring emergency response must be reported immediately to Post One.

10.2. Environmental Protection. The Contractor shall use only products that have been approved by the Contracting Officer. To the greatest extent possible, the Contractor shall use

“green”, environmentally friendly and/or all natural products that are adequate to have a satisfactory cleaning effect. The Contractor shall notify the COR in the event of any unusual circumstances.

10.3. Hazardous and Toxic Substances. In the case that it is necessary to use a potentially hazardous chemical under this contract, it is the Contractor's responsibility to ensure the safe handling, application, removal, and environmentally sound disposal of that product. The

Contractor assumes all liability for damage and/ or injury for use of chemical products or equipment. The Contractor shall notify the COR prior to applications and advise of any danger associated with the use of these products. The Contractor shall supply all Material Safety Data

Sheets (MSDS) to the COR ten (10) days after award. The Contractor shall adhere to chemical manufacturer’s application, usage, and clean-up directions strictly. The Contractor shall take all precautions necessary to eliminate chemical misuse, personal property damage and/or damage to personnel. The Contractor shall satisfy and comply with all local and OSHA regulations in the handling, application, disposal, and storage of all chemicals and / or hazardous chemicals. The

Contractor shall always protect Embassy plumbing and surrounding rivers and drainage ditches from chemical contamination. In the case of a spill or release of any sort, the Contractor shall immediately notify the COR immediately.

10.4. Damages. The Contractor shall be responsible for any damages incurred by the improper use, storage, or application of any cleaning product or substances used on the premises under this contract.

10.5 Product List. The Contractor shall furnish a full list of products it proposes to use ten (10) days after award.

10.6 Codes and Standards. The Contractor, as a minimum, shall meet or exceed the applicable requirements of the latest revision of the following codes and specifications published by the following organizations:

• (DOS) Department of State

• (EPA) Environmental Protection Agency

• (OSHA) Occupational Safety and Health Act

• (Local Laws) Knowledge of local laws and regulations pertaining to environmental matters.

It is not the intent of this specification to restrict the Contractor’s work. These specifications are the minimal requirements acceptable to the U.S Embassy in Santo Domingo.

10.7 Use of Site. Existing warehouses and surrounding areas will be in daily use and will remain so during the work. The Contractor shall not interfere with the Embassy’s use of the existing facilities. The Contractor shall not enter any space without prior authorization from the

USG.

The Contractor shall confine activities to the immediate work site. The Contractor shall not unreasonably encumber the work area with materials or equipment.

11. DELIVERABLES

The following items shall be delivered under this contract:

Description Quantity Delivery To Date

1.1 General Instructions 1 COR 30 days after award

1.2.3 Schedules 1 COR Weekly

4.2.2 Employee Health 1 COR

10 days prior to the beginning of Contract performance.

4.4.1 List of Personnel 1 COR 10 days after award

7. Evidence of Insurance 1 COR 10 days after award

8. Licenses and Permits 1 COR Date of award

9. Transition Plan 1 CO within the first 30 days after contract award.

10.3. Hazardous and

Toxic Substances 1 COR 10 days after award

10.5 Product List 1 COR 10 days after award

12. QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

This plan provides an effective method to promote satisfactory contractor performance.

The QASP provides a method for the Contracting Officer's Representative (COR) to monitor

Contractor performance, advise the Contractor of unsatisfactory performance, and notify the

Contracting Officer of continued unsatisfactory performance. The Contractor, not the

Government, is responsible for management and quality control to meet the terms of the contract.

The role of the Government is to monitor quality to ensure that contract standards are achieved.

Performance Objective Scope of Work Para Performance Threshold

Services.

Performs all janitorial services set forth in the scope of work.

1 through 11 and

Attachments

All required services are performed and no more than one

(1) customer complaint is received per month.

12.1 SURVEILLANCE. The COR will receive and document all complaints from

Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

12.2 STANDARD. The performance standard is that the Government receives no more than one (1) customer complaint per month. The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.212-4, Contract Terms and Conditions-Commercial Items), if any of the services exceed the standard.

12.3 PROCEDURES.

(a) If any Government personnel observe unacceptable services, either incomplete work or required services not being performed they should immediately contact the COR.

(b) The COR will complete appropriate documentation to record the complaint.

The COR will retain the annotated copy of the written complaint for his/her files.

(d) If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if additional time is available. The COR shall determine how much time is reasonable.

(e) The COR shall, as a minimum, orally notify the Contractor of any valid complaints.

(f) If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor will notify the COR. The COR will review the matter to determine the validity of the complaint.

(g) The COR will consider complaints as resolved unless notified otherwise by the complainant.

(h) Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the

Contracting Officer for appropriate action under the Inspection clause.

ATTACHMENT 1 - GOVERNMENT FURNISHED PROPERTY

The Government shall make the following property available to the Contractor as

"Government furnished property" under the contract:

• Paper towels for bathrooms

• Toilet paper for bathrooms

• Paper towels for kitchenettes

• Toilet seat covers for bathrooms

• Paper cups for water dispensers

• Five-gallon water jugs/bottles

• Disinfectant for the Health Unit ONLY

• Hand Sanitizer

ATTACHMENT 2 - CONTRACTOR FURNISHED PROPERTY

For the Chancery the Contractor shall furnish enough the following materials, equipment, supplies and work clothing to perform the work set forth in this contract, including but not limited to:

• Mops

• Floor buffer/rotary floor machine

• Brooms

• Dust rags

• Detergents

• Cleaning liquids

• Cleaning solids

• Sponges

• Towels

• Safety equipment

• Buckets

• Brushes

• Toilet brushes

• Vacuums and vacuum bags

• Vacuum cleaner (for the furniture)

• Spray bottles

• Supply caddies

• Uniforms

• Gloves

• Hand soap for kitchens and bathrooms

• Trash bags (Sizes: min. 55 gallons and min. 15 gallons)

• Recycling Bags (Size: min 33 gallons)

For Los Bambues the Contractor shall furnish sufficient quantities of the following materials, equipment, supplies and work clothing to perform the work set forth in this contract, including but not limited to:

• Mops

• Floor buffer/rotary floor machine

• Paper towels for bathrooms

• Toilet paper for bathrooms

• Paper towels for kitchenettes

• Brooms

• Dust rags

• Detergents

• Cleaning liquids

• Cleaning solids

• Sponges

• Towels

• Safety equipment

• Buckets

• Brushes

• Toilet brushes

• Vacuums and vacuum bags

• Spray bottles

• Supply caddies

• Uniforms

• Gloves

• Hand soap for kitchens and bathrooms

• Trash bags (Sizes: min. 55 gallons and min. 15 gallons)

ATTACHMENT 3 – WATER COOLER AND WATER FOUNTAIN CLEANING

GUIDELINES

WATER FOUNTAIN CLEANING GUIDELINES.

NORMAL CLEANING

Clean weekly or more often, as needed (especially high-polish or mirror finished surfaces) For best results always rinse well with fresh water and wipe dry with clean, soft cloth.

WARNING: Do NOT use harsh chemicals, abrasive, or petroleum-based cleaners. Use of these will void the Acorn warranty. Do not mix different cleaning solutions. Always read cleaning products label for proper use and admonishments.

Exterior panels can be cleaned using mild household detergents or warm, soapy water. Extra care must be used cleaning chrome plated items and mirror finished stainless steel. They can scratch easily and should only be cleaned using a clean, soft cloth and mild soap with water or a mild glass cleaner.

RECOMMENDED CLEANING MATERIALS

• Sponge - natural or artificial

• Nylon or other soft-bristle material brush

• SOFT cloth (as used on automobile finishes)