PR15644310_SOW.pdf
PDF 118 KB Posted
- Attached to
- US EMBASSY BRAZZAVILLE DESK PHONE SERVICES
- Solicitation number
- 19CF2026Q0004
- Issued by
-
Department of State
About this file
This Statement of Work (SOW) details the acquisition of PABX E1 Communication Services for the U.S. Embassy in Brazzaville, Republic of Congo. The contract requires a telecommunications provider to deliver comprehensive communication infrastructure, including 382 telephone extensions (starting from 06-612-2000), with full service continuity, infrastructure maintenance, and technical support. The performance period spans from November 2025 to October 2027, with the contractor responsible for providing all necessary equipment, maintaining an active telephone number pool, and ensuring prompt service resolution.
The SOW is a sole-source procurement issued under 41 USC 253(c)(1) and FAR 6.302-1, specifically targeting MTN Congo due to their unique qualifications and the inability to port existing telephone numbers to another network. Key performance standards include service reliability, timely technical support, and billing accuracy. The Embassy will accept the services based on operational telephone extensions, maintained infrastructure with redundancy, and minimal-delay technical support. The contract's points of contact are Contracting Officer Neal C. Norman and Contracting Officer's Representative Kouba Anderson E. G, with the contractor required to adhere to all Department of State security protocols while performing work on Embassy premises.
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| File | Type | Posted |
|---|---|---|
| 19CF2026Q0004_Solicitation.pdf |
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Text version
STATEMENT OF WORK (SOW)
Acquisition of PABX E1 Communication Services
Embassy Brazzaville
1. Scope of Work
The contractor shall provide PABX E1 communication services to support the Embassy’s office extension. This includes:
1. Telephone Extensions: Provision of 382 extensions (numbers) starting from 06-612- 2000.
2. Service Continuity: Ensure uninterrupted analog and digital telephone services for the Embassy.
3. Infrastructure Maintenance: Maintain the infrastructure required for redundant communications.
4. Technical Support: Provide technical support to ensure the reliability and functionality of the services.
2. Period of Performance
The period of performance for this contract shall be from November 2025 to October 2027.
3. Deliverables
The contractor shall deliver the following:
1. PABX E1 Communication Services: Fully operational telephone services for 382 extensions.
2. Maintenance and Support: Ongoing maintenance of the communication infrastructure and prompt resolution of any service disruptions.
3. Billing and Reporting: Monthly invoices detailing service usage and costs, in line with the agreed pricing structure.
4. Contractor Responsibilities
The contractor shall:
1. Provide all necessary equipment, infrastructure, and expertise to deliver the required services.
2. Ensure the pool of telephone numbers remains active and functional.
3. Respond promptly to service requests and technical issues.
4. Comply with all applicable local laws and regulations.
5. Comply with NDAA
5. Government Responsibilities
The Embassy shall:
1. Provide access to the premises as needed for service installation and maintenance.
2. Ensure timely payment of invoices upon receipt and verification.
3. Communicate any changes in requirements or service needs to the contractor.
6. Security Requirements
The contractor shall adhere to all Department of State security protocols and procedures while performing work on Embassy premises.
7. Performance Standards
The contractor’s performance will be evaluated based on the following criteria:
1. Service Reliability: Minimal service disruptions and prompt resolution of issues.
2. Technical Support: Timely and effective responses to technical support requests.
3. Billing Accuracy: Clear and accurate invoices submitted on time.
8. Points of Contact
Contracting Officer: Neal C. Norman Contracting Officer’s Representative (COR): Kouba Anderson E. G
9. Acceptance Criteria
The Embassy will accept the services provided under this contract if they meet the following criteria:
1. All telephone extensions are operational and meet the Embassy’s requirements.
2. Infrastructure is maintained to ensure redundancy and reliability.
3. Technical support is provided as needed, with minimal delays.
12. Additional Information
This contract is issued under the authority of 41 USC 253(c)(1) and FAR 6.302-1, permitting sole-source procurement due to the unique qualifications of MTN Congo and the inability to port existing telephone numbers to another network.
| STATEMENT OF WORK (SOW) |
| 1. Scope of Work |
| 2. Period of Performance |
| 3. Deliverables |
| 4. Contractor Responsibilities |
| 5. Government Responsibilities |
| 6. Security Requirements |
| 7. Performance Standards |
| 8. Points of Contact |
| 9. Acceptance Criteria |
| 12. Additional Information |
File details come from the government source that posted it. Updated .