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Cellphone Solicitation 19AU9021Q0011 Question and Answers
| Q1) | Could you please tell me if the Pre-solicitation posted a solicitation number 19AU9021Q0011 will be a follow-on requirement to any work performed currently or in the past, or will this be a new requirement |
| A1) | Yes, this is a follow-on requirement. |
| Q2) | If possible, can you please provide the most recent contract or task order number? |
| A2) | The current contract number is 19AU9019D0002. |
| Q3) | We would like to be clear on the scope of materials. The request is for the SIM with services (that can work on any smartphone device. You provide the unlocked phone. Correct? |
| A3) | The scope of materials is smartphones, LTE routers and tablets – all U.S.G-provided except for material under Temporary Additional Services. |
| Q4) | Can we get a list of devices to be connected? Are these unlocked? |
| A4) | We use Apple supported models of iPhone. All smartphones we use are unlocked |
| Q5) | Will you accept a USA DID (phone number) for each phone account (vs a Austria DID)? |
| A5) | The current Austrian phone numbers have to be kept. |
| Q6) | We can offer a bundled and pooled plans with Pay as You Go for overage. Is this acceptable? |
| A6) | Please refer to the Statement of Work for a description of the requirements. |
Q7) Can you provide the details on:
List of Items, Schedule of Requirements, Scope of Work, Terms of Reference, Bill or Materials?
A7) The solicitation can be downloaded free of charge from the beta.SAM homepage at https://SAM.gov
| Q8) | Can you provide a soft copy of the Tender Document through e-mail? |
| A8) | Please download a copy as described in A7 above. |
| Q9) | Can you provide the names of countries that will be eligible to participate in this tender? |
| A9) | The contractor from whatever country needs to be able to conform to the requirements of the solicitation. |
| Q10) | Can you provide information about the Tendering Procedure and Guidelines? |
| A10) | Please refer to the solicitation documents – please see A7 above. |
| Q11) | Can you provide the estimated budget of this purchase? |
| A11) | All offerors are expected to propose a fair and reasonable price based on current market conditions. |
| Q12) | Is there any extension on the Bidding Deadline planned? |
| A12) | Currently, we are not planning to extend the due date of the solicitation. |
| Q13) | Is there any Addendum or Pre-Bid meeting Minutes? |
| A13) | The minutes of the meeting will be posted on the beta.SAM homepage along with the Questions and Answers. |
Q14) Regarding “III. PRICING”: We have noticed that voice roaming is not shown in the consumption data in the documentation. Is this information correct and on purpose?
Should the unlimited data volume used exclusively in Austria be offered as data only?’
A14) Within SECTION 1 you can find the requested roaming voice options (e.g: Voice calls in Austria and within the EU (roaming), Voice calls and tex messages (SMS) from Austria to non-EU countries (EUROPE) and roaming within these countries, etc.)
The Data only option/tariff will be exclusively used in Austria.
| Q15) | Regarding “1. PERFORMANCE WORK STATEMENT”: The request Rental of Cell-phones (with or without SIM Cards) under the item Services shall include has no listed quantity. We kindly ask for device and quantity details. |
| A15) | Please see item 1.8 RENTAL OF CELL-PHONES WITH SIM CARDS for quantities. |
| Q16) | Regarding “1.2 CALLS WITHIN AUSTRIA”: At which sites must network coverage be ensured? We kindly ask for the address details and furthermore we would like to inquire whether on-site inspections for measurements would be possible in advance. |
| A16) | As noted in in Section 4 - Evaluation Criteria: At least 90% local network coverage around Austria with special consideration to all urban areas and main traffic routes. |
| Q17) | Regarding “1.11 NETWORK SERVICES/ Additional package for world minutes (voice)”: Please define the scope of the required additional world minutes Package. |
| A17) | Worldwide free units: free minutes and text messages to use outside of the EU and between these countries (roaming). |
| Q18) | Which costs are planned in case of a provider change per SIM? |
| A18) | If there is any cost it should be included in the service price. No extra cost is planned. |
| Q19) | Regarding SECTION 5 - 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (OCT 2020)- Please note that such details about equipment are highly sensitive information and might not be disclosed by an Offeror because of trade secrets. Which information in detail does an Offeror have to provide about Huawei or ZTE equipment used for the offered services in this ‘explanation of the proposed use of covered telecommunications services’ or in further surveys? |
| A19) | All prospective offerors must accurately certify whether or not they currently provide covered telecommunication services and equipment IAW the first sentence of the stated provision. While no other details are required for certification, a non-response could render the offer as non-responsive; therefore, making the offeror ineligible for award consideration IAW FAR 9.104-5(d). |
| Q20) | What would be the consequences if an Offeror is not allowed to disclose such details. e.g. exact type designations of the used equipment (as mentioned in the Representations regarding covered telecommunications services and equipment in Section 5)? |
| A20) | See response to question 19. |
| Q21) | Which devices shall be provided under this contract? Only APPLE devices? Which models? |
| A21) | This is a SIM-only contract meaning that the contractor does not have to provide any devices. |
Department of State