19AQMM25R0211 LGF-WellingtonNZ.pdf

Document Number: 19AQMM25R0211 PROCESSED Page 1 of 112

SOLICITATION, OFFER, AND AWARD 1. This Contract is a Rated Order under the Defense Priorities and Allocations System (DPAS) - Code of Federal Regulations - at 15

CFR 700.

RATING PAGE OF PAGES

1 112

2. CONTRACT NUMBER 3. SOLICITATION NUMBER

19AQMM25R0211

SEALED BID (IFB) INVITATION

FOR BID

X NEGOTIATED (RFP)

REQUEST FOR PROPOSAL

4. TYPE OF SOLICITATION 5. DATE

ISSUED

09/18/2025

6. REQUISITION/PURCHASE NUMBER

PR11965054

CODE AGA__

GLOBAL ACQUISITION (A/GA)

1200 Wilson Blvd, SA-6B

ATTN: A/GA

ARLINGTON, VA 22209

7. ISSUED BY 8. ADDRESS OFFER TO (If other than Item 7)

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".

SOLICITATION

13:00 ET 11/06/2025

(Hour) (Date)

CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L, Provision Number 52.214-7 or 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

9. Sealed offers in original copies for furnishing the supplies or services in the Schedule will be received via email only to AdamsYR@state,gov.

______________________________________________________ until ___ _______ local time _ _________

10. FOR

INFORMATION

E-MAIL:

A. NAME

Yenny R. Adams

(202) 372-5992

B. TELEPHONE (NO

COLLECT CALLS)

C. E-MAIL ADDRESS

AdamsYR@state.gov

11. TABLE OF CONTENTS

(X) SEC. DESCRIPTION PAGE(S) (X) SEC. DESCRIPTION PAGE(S)

PART I - THE SCHEDULE PART II - CONTRACT CLAUSES

A SOLICITATION/CONTRACT FORM X I CONTRACT CLAUSES

X B SUPPLIES OR SERVICES AND PRICES/COSTS PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS

X C DESCRIPTION/SPECIFICATIONS/WORK STATEMENT X J LIST OF ATTACHMENTS

X D PACKAGING AND MARKING PART IV - REPRESENTATIONS AND INSTRUCTIONS

X E INSPECTION AND ACCEPTANCE X K REPRESENTATIONS CERTIFICATIONS AND OTHER

STATEMENTS OF OFFERORSX F DELIVERIES OR PERFORMANCE

X L INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORSX G CONTRACT ADMINISTRATION DATA

X M EVALUATION FACTORS FOR AWARDX H SPECIAL CONTRACT REQUIREMENTS

OFFER (Must be fully completed by offeror) NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

In compliance with the above, the undersigned agrees, if this offer is accepted within _______________________ calendar days (60 calendar days unless a different period is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

12.

13. DISCOUNT FOR PROMPT PAYMENT (See Section I, Clause No. 52.232-8)

10 CALENDAR DAYS(%)

0.00 %

20 CALENDAR DAYS(%)

0.00 %

30 CALENDAR DAYS(%)

0.00 %

0 CALENDAR DAYS(%)

0.00 %

14. ACKNOWLEDGEMENT OF AMENDMENTS (The offeror acknowledges receipt of amendments to the SOLICITATION for offerors and related documents numbered and dated):

AMENDMENT NUMBER DATE AMENDMENT NUMBER DATE

15A. NAME AND

ADDRESS OF

OFFEROR

CONTACT: UEI: 16. NAME AND TITLE OF PERSON AUTHORIZED TO SIGN

OFFER (Type or Print)

15B. TELEPHONE NUMBER

AREA CODE NUMBER EXTENSION

15C. CHECK IF REMITTANCE ADDRESS IS

DIFFERENT FROM ABOVE - ENTER SUCH

ADDRESS IN SCHEDULE.

17. SIGNATURE 18. OFFER DATE

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEMS NUMBERED 20. AMOUNT 21. ACCOUNTING AND APPROPRIATION

10 U.S.C. 3204(a) 41 U.S.C. 3304(a) ( )

22. AUTHORITY FOR USING OTHER THAN FULL OPEN COMPETITION: 23. SUBMIT INVOICES TO ADDRESS SHOWN IN (4 copies unless otherwise specified)

ITEM

CODE AGA

Overseas Guard Branch

DMS/SEC/OGS

Office of Global Acquisition 1200 Wilson Blvd (SA-06B) Arlington, VA 22209

24. ADMINISTERED BY (if other than Item 7) CODE: RMGFO

GLOBAL FINANCIAL SERVICES CENTER, CHARLESTON, SOUTH

CAROLINA

PO BOX 150008

CHARLESTON, SC 29415

25. PAYMENT WILL BE MADE BY

26. NAME OF CONTRACTING OFFICER (Type or print) Yenny R. Adams

(Signature of Contracting Officer)

27. UNITED STATES OF AMERICA 28. AWARD DATE

09/18/2025

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

AUTHORIZED FOR LOCAL REPRODUCTION

Previous edition is unusable

STANDARD FORM 33 (REV. 12/2022)

Prescribed by GSA - FAR (48 CFR) 53.214(c)

CGFS // CGFS

Document Number: 19AQMM25R0211 PROCESSED Page 2 of 112

Section A - Solicitation/Contract Form Line Item Summary

Solicitation Number:

19AQMM25R0211

Contract Number: Title:

Local Guard Services US Mission Wellington, NZ

Date of Solicitation:

09/18/2025

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: S206

PSC Description: GUARD SERVICES

Type of Contract Pricing: Other

1.0 LT $0.00 $0.00

Description: Base year

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: S206

PSC Description: GUARD SERVICES

Type of Contract Pricing: Other

1.0 LT $0.00 $0.00

Description: Option Year 1

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: S206

PSC Description: GUARD SERVICES

Type of Contract Pricing: Other

1.0 LT $0.00 $0.00

Description: Option Year 2

Pricing Options: Unexercised Option

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: S206

PSC Description: GUARD SERVICES

Type of Contract Pricing: Other

1.0 LT $0.00 $0.00

Description: Option Year 3

Pricing Options: Unexercised Option

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: S206

PSC Description: GUARD SERVICES

Type of Contract Pricing: Other

1.0 LT $0.00 $0.00

Description: Option Year 4

Pricing Options: Unexercised Option

CLIN Funding: Cost:

Base Totals: $0.00 $0.00

Exercised Options Totals: $0.00 $0.00

Unexercised Options Totals: $0.00 $0.00

Base and Options Totals: $0.00 $0.00

52.252-2 - Clauses Incorporated by Reference (Feb 1998)

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This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/ these address(es):

https://acquisition.gov/ [Insert one or more Internet addresses]

(End of clause)

52.252-1 - Solicitation Provisions Incorporated by Reference (Feb 1998)

This solicitation incorporates one or more solicitation provisions by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. The offeror is cautioned that the listed provisions may include blocks that must be completed by the offeror and submitted with its quotation or offer. In lieu of submitting the full text of those provisions, the offeror may identify the provision by paragraph identifier and provide the appropriate information with its quotation or offer. Also, the full text of a solicitation provision may be accessed electronically at this/these address(es):

https://www.acquisition.gov/ [Insert one or more Internet addresses] (End of provision) Clause Title Fill-ins

52.202-1 Definitions (Jun 2020)

52.203-5 Covenant Against Contingent Fees (May 2014)

52.203-7 Anti-Kickback Procedures (Jun 2020)

52.203-8 Cancellation, Rescission, and Recovery of Funds for Illegal or Improper

Activity (May 2014)

52.203-12 Limitation On Payments to Influence Certain Federal Transactions (Jun 2020)

52.203-13 Contractor Code of Business Ethics and Conduct (Nov 2021)

52.203-16 Preventing Personal Conflicts of Interest (Jun 2020)

52.203-17 Contractor Employee Whistleblower Rights (Nov 2023)

52.204-4 [Reserved]

52.204-9 Personal Identity Verification of Contractor Personnel (Jan 2011)

52.204-10 Reporting Executive Compensation and First-Tier Subcontract Awards (Jun

2020)

52.204-14 Service Contract Reporting Requirements (Oct 2016)

52.209-9 Updates of Publicly Available Information Regarding Responsibility Matters

(Oct 2018)

52.215-2 Audit and Records-Negotiation (Jun 2020)

52.215-8 Order of Precedence - Uniform Contract Format (Oct 1997)

Document Number: 19AQMM25R0211 PROCESSED Page 4 of 112

Clause Title Fill-ins

52.216-7 Allowable Cost and Payment (Aug 2018)

52.222-1 Notice to the Government of Labor Disputes (Feb 1997)

52.222-19 Child Labor-Cooperation with Authorities and Remedies (Jan 2025)

52.223-18 [Reserved]

52.224-1 Privacy Act Notification (Apr 1984)

52.224-2 Privacy Act (Apr 1984)

52.225-13 Restrictions on Certain Foreign Purchases (Feb 2021)

52.225-14 Inconsistency Between English Version and Translation of Contract (Feb

2000)

52.228-3 Workers' Compensation Insurance (Defense Base Act) (July 2014)

52.228-4 Workers' Compensation and War-Hazard Insurance Overseas (Apr 1984)

52.228-5 Insurance-Work on a Government Installation (Jan 1997)

52.229-6 Taxes-Foreign Fixed-Price Contracts (Feb 2013)

52.232-1 Payments (Apr 1984)

52.232-8 Discounts For Prompt Payment (Feb 2002)

52.232-11 Extras (Apr 1984)

52.232-17 Interest (May 2014)

52.232-18 Availability of Funds (Apr 1984)

52.232-24 Prohibition of Assignment of Claims (May 2014)

52.232-25 Prompt Payment (Jan 2017)

52.233-1 Alt I Disputes (May 2014) - Alternate I (Dec 1991)

52.233-3 Alt I Protest after Award (Aug 1996) - Alternate I (Jun 1985)

52.233-4 Applicable Law for Breach of Contract Claim (Oct 2004)

52.237-2 Protection of Government Buildings, Equipment, and Vegetation (Apr 1984)

52.241-13 Capital Credits (Feb 1995)

52.243-1 Alt II Changes-Fixed-Price (Aug 1987) - Alternate II (Apr 1984)

52.243-2 Changes-Cost-Reimbursement (Aug 1987)

52.243-3 Changes-Time-and-Material or Labor-Hours (Sept 2000)

52.245-1 Government Property (Sep 2021)

52.245-2 Government Property Installation Operation Services (Apr 2012)

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Clause Title Fill-ins

52.245-9 Use and Charges (Apr 2012)

52.246-25 Limitation of Liability-Services (Feb 1997)

52.249-2 Termination for Convenience of the Government (Fixed-Price) (Apr 2012)

52.249-6 Alt IV Termination (Cost-Reimbursement) (May 2004) - Alternate IV (Sept 1996)

52.249-8 Default (Fixed-Price Supply and Service) (Apr 1984)

52.249-14 Excusable Delays (Apr 1984)

52.203-11 Certification And Disclosure Regarding Payments to Influence Certain

Federal Transactions (Sept 2024)

Section B - SECTION B - SUPPLIES OR SERVICES AND PRICES

Section B - SUPPLIES OR SERVICES AND PRICES

B.2 TYPE OF CONTRACT

This is a Time-and-Materials (T&M) Contract as defined in Federal Acquisition Regulation (FAR) 16.601. The contract also includes firm-fixed price and cost-reimbursement components. #

B.3 OFFERS AND PAYMENT IN LOCAL/US CURRENCY

U.S. firms are eligible to be paid in U.S. dollars. U.S. firms desiring to be paid in U.S. dollars should submit their offers in U.S. dollars. A U.S. firm is defined as a company which operates as a corporation incorporated under the laws of a state within the United States.

NOTE: The definition of a U.S. Firm for payment purposes should not be confused with the definition of U.S.

Person for purpose of applying U.S. preference in the proposal evaluation. (See Section K for U.S. Person definition.)

FOREIGN FIRMS. Any firm, which is not a U.S. firm, is a foreign firm. Any firm that does not meet the above definition of U.S. firm shall submit its prices and receive payment in local currency.

B.4 PAYMENT, CEILING, AND WITHHOLDING

The Government will pay the Contractor for the number of hours worked. (See Section I, FAR 52.232-7). The Government will make no withholding/retainage pursuant to FAR 52.232-7(a)(7), "Payments Under Time-and- Materials and Labor-Hour Contracts."

The Contractor shall not exceed the ceiling prices, shown in pricing tables in Section B, either in total or for any category, unless the Contracting Officer (CO) signs a written contract modification to increase the ceiling.

The Government shall impose a deduction from the amount of payment for each instance of unacceptable performance or non-performance in accordance with Exhibit C, Quality Assurance and Surveillance Plan

(QASP).

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B.5 EMPLOYEE SALARY BENEFITS

The Government shall have no responsibility or liability for payment of any wages or benefits to Contractor's employees. The Government, its agencies, agents, and employees shall not be part of any legal action or obligation regarding these benefits, which may subsequently arise. Where local law requires bonuses, specific minimum wage levels, and premium pay for holidays, payments for social security, pensions, severance, sick or health benefits, childcare or any other benefit, the Contractor is responsible for these payments. The Contractor shall submit evidence of compliance with this requirement upon request by the Government. The rates/prices in Section B and Section J, Exhibit S shall include all such costs.

If, under the law of any jurisdiction, the Government is considered directly or subsidiarily liable for the payment of any amount to any party on the basis of Contractor’s breach of labor or employment laws, or in the event an employee of the Contractor names the Government in such an action, the Government will be entitled to reimbursement from the Contractor of all expenses incurred in any legal action initiated regarding any wages, benefits, allowances, premiums, or any other labor claims, as well as the indirect costs entailed by the legal action – including, but not limited to, attorney’s fees, court costs, and employee time. The Contractor is obliged to reimburse the Government of all such expenses within thirty days of receipt of notification of expenses incurred.

B.5.1 Health Benefits

The Contractor is required to include health benefits including hospitalization, outpatient care, maternity care and medication, for guards employed under this contract in its compensation program. Employee health benefits must be maintained at the level approved throughout the term of the contract at no additional cost to the Government. A failure by the Contractor to maintain its health benefits program as required by this subsection shall be deemed a material breach of this Contract warranting termination of the contract for default in accordance with FAR 52.249-8 as contained in Section I of this contract.

B.5.2 Defense Base Act Insurance (DBA)

In accordance with the Defense Base Act (DBA), DBA insurance is required under this contract and shall be included in the fully burdened hourly rates as applicable. See Section H.11.2 for additional information.

B.6 LABOR CATEGORIES

Section C, Performance Work Statement, contains the specific tasks, and Section H contains personnel requirements the Contractor shall be required to provide and/or adhere to in the performance of this contract.

All personnel requirements pertain to the labor categories contained under both Standard and Additional or Emergency (A&E) Services.

For the purposes of calculating premium pay, authorized holidays are shown in Section J, Exhibit F. Contractor employees who either are U.S. citizens or hired in the U.S. shall be entitled to premium pay for U.S. holidays only. Contractor employees who are neither U.S. citizens nor hired in the United States shall be entitled to only those holidays recognized by the host country Government. This includes other fringe benefits such as annual leave, sick leave and severance pay.

The Contract Line Item Numbers (CLINs) prices in Section B shall include expenses associated with wages, fringe benefits, severance costs, overhead, G&A and profit involved in administering, managing and providing services under this contract. Local labor laws may require bonuses, specific minimum wage levels, and premium pay for holidays, payments for social security, pensions, severance pay, sick or health benefits, Document Number: 19AQMM25R0211 PROCESSED Page 7 of 112 childcare or any other benefit, the Contractor is responsible for these payments. The rates/prices in Section B shall include the applicable costs necessary to comply with local labor laws.

In consideration of satisfactory performance, the Government will pay the Contractor each month for the Standard and/or A&E Services rendered.

B.6.1 Standard Services

Section J, Exhibit A delineates the current work locations; functions; hours of coverage; days per week and hours per day for the Standard Services required herein. The Contractor shall not subcontract or lease Standard Services.

The fixed hourly rates for Standard Services are fully burdened rates and shall include all wages (local labor law compliance, if applicable, and any premiums relating to overtime, holidays, or night shifts), overhead, fringe benefits, severance costs, general and administrative expenses and profit for each category of labor. The fixed hourly rate shall also include costs for personal equipment required for each individual employee (e.g.

uniforms, body armor, etc.). Overhead costs may include administrative personnel, transition costs, materials and supplies, training, or housing for example. Labor categories for Standard Services are outlined below:

• CLINs 0001, 1001, 2001, 3001, and 4001: Supervisor (Wellington)

• CLINs 0002, 1002, 2002, 3002, and 4002: Senior Guard (Wellington)

• CLINs 0003, 1003, 2003, 3003, and 4003: Guard (Wellington)

• CLINs 0007, 1007, 2007, 3007, and 4007: Senior Guard (Auckland)

• CLINs 0008, 1008, 2008, 3008, and 4008: Guard (Auckland).

B.6.2 Additional or Emergency (A&E) Services

The Additional or Emergency (A&E) Services may be required at any location covered by this contract, or other facilities temporarily used by the U.S. Mission and shall be provided by the Contractor if requested by the COR. The hours included in Section B for A&E Services are strictly estimates. The Government is not obligated to order A&E Services and does not represent that any minimum will be ordered. The total hours and rates established for A&E Services are not subject to adjustment under the clause entitled Variation in Quantity (H.12). The Government will not be liable for any costs related to A&E Services that are not ordered.

The fixed hourly rates for A&E Services are fully burdened rates and shall include all wages (local labor law compliance if applicable and any premiums relating to overtime, holidays, or night shifts), overhead, fringe benefits, severance, general and administrative expenses and profit for each category of labor. Materials shall be reimbursed at cost in accordance with FAR 16.601 (except as provided for in FAR 31.205-26(e) and (f)). Labor categories for A&E Services are outlined below:

• CLINs 0004, 1004, 2004, 3004, and 4004: Supervisor (Wellington).

• CLINs 0005, 1005, 2005, 3005 and 4005: Senior Guard (Senior Guard)

• CLINs 0006, 1006, 2006, 3006 and 4006: Guard (Wellington).

• CLINs 0009, 1009, 2009, 3009 and 4009: Senior Guard (Auckland)

• CLINs 0010, 1010, 2010, 3010 and 4010: Guard (Auckland)

B.7 OTHER DIRECT COSTS

This section includes non-labor costs required by this contract. All costs, with the exception of Reimbursable Materials, and VAT, are firm-fixed priced monthly rate. The firm-fixed price ODC CLINs are not subject to a

Document Number: 19AQMM25R0211 PROCESSED Page 8 of 112 price adjustment unless the threshold in the Variation in Quantity clause is exceeded. All equipment required for contract performance shall be new at the time of the notice to proceed.

B.7.1 (RESERVED)

B.7.2 Local Guard Force Equipment

CLINs 0011, 1011, 2011, 3011 and 4011 – Guard Force Equipment: The monthly rate shall include all costs including procurement of, taxes, duties, fees, maintenance, repair upgrades, licenses, permits, and usage fees associated with the contractor-furnished equipment required to perform this contract. This equipment includes, but is not limited to:

• Radio network and hardware;

• Cell Phones;

• Guard Electronic Monitoring System (GEMS);

• Log books; and

• Post-specific equipment.

See Section J, Exhibit D, Contractor Furnished Equipment, for specific equipment details.

Radio Network and Hardware: The Contractor shall acquire and pay for radios, all dedicated frequencies, usage fees, licenses and permits that may be required for the operation of the communications network throughout the life of the contract. The Contractor is responsible for all maintenance and repair costs associated with all communications equipment included in the communications network.

Cell Phones: The monthly rate shall also include all costs associated with providing smart phones as required in Section J, Exhibit D, including maintenance and replacement costs. The Contractor shall provide one fully-enabled smart phone device with camera and email capabilities for the Project Manager, and Shift Supervisor.

All cellular phones must provide full in and out of network coverage.

GEMS: The monthly rate shall include all costs associated with providing GEMS equipment as required in Section J, Exhibit D, including maintenance and replacement costs.

Firearms and Ammunition: If there are armed guards identified in Section J, Exhibit A, the Contractor shall provide all firearms and ammunition required under this contract. The monthly rate shall include all costs associated with providing firearms equipment as required in Section J, Exhibit D, including maintenance, cleaning, and replacement costs.

Log Books: The monthly rate shall also include all costs for providing hard-bound log books.

Post-Specific Equipment: The monthly rate shall include all costs associated with providing post-specific equipment as required in Section J, Exhibit D, including maintenance and replacement costs.

B.7.3 Reimbursable Materials and Incidental Services

CLINs 0012, 1012, 2012, 3012 and 4012 – Reimbursable Materials: In the event the Government requests the Contractor to purchase reimbursable materials or incidental services, the Contractor shall provide two competitive vendor quotes in support of the purchase as well as a written justification if the Contractor selects other than the lowest priced quote. The quotes shall serve as a determination of fair and reasonable pricing by the CO. The Contractor shall receive COR written approval before procuring any reimbursable materials or incidental services.

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The Contractor shall be reimbursed for all non-expendable equipment and expendable supplies, related to the performance of A&E services. Reimbursable materials and equipment shall not exceed NZD 8,399 per contract year. Contractor shall receive COR written approval before procuring any reimbursable materials.

B.7.4 (RESERVED)

B.7.5 Value Added Tax (VAT)/Goods and Services Tax

CLINs 0013, 1013, 2013, 3013 and 4013 - Value Added Tax (VAT)/Goods and Services Tax (GST): VAT/ GST shall not be included in any of the other CLINs identified above; rather, the Contractor shall include VAT/ GST as a separate charge under this CLIN. The amount of VAT/GST to be charged is 15%. Local law dictates the portion of the contact price that is subject to VAT/GST; this percentage is multiplied only against that portion. It is reflected for each performance period.

Section C - SECTION C - PERFORMANCE WORK STATEMENT (PWS)

SECTION C - PERFORMANCE WORK STATEMENT (PWS)

C.1 PURPOSE AND OBJECTIVES

The United States Department of State (DOS) has a requirement for a qualified Contractor to provide local guard services at the U.S. Embassy Wellington and U.S. Consulate Auckland. The Embassy requires a secure environment to conduct its mission. The Contractor shall provide the organizational structure, management, and qualified staff at levels to meet or exceed the requirement contained in this PWS.

C.2 BACKGROUND

The DOS, Bureau of Diplomatic Security (DS) plays an essential role in ensuring that foreign policy objectives are accomplished in a safe and secure environment. DS accomplishes this by making the protection of people, information, and property its top priority. DS develops and implements effective security programs to safeguard DOS personnel as they implement foreign policy and promote U.S. interests around the world. The protection of life is the most critical element of the DS mission and is an absolute requirement for the global conduct of foreign affairs.

DS Special Agents that are assigned to U.S. diplomatic missions overseas serve as the Regional Security Officers (RSO). The RSO provides the first line of defense for DOS personnel, their families, U.S. diplomatic missions, and national security information. The RSO develops and implement the programs that shield U.S.

missions and residences from physical and technical attack. The RSO receives valuable assistance in this effort from other DS personnel, Marine Security Guards (MSG), local investigators, security engineering officers, and host government officials. The RSO serves as the primary liaison with foreign police and security services overseas in an effort to obtain support for U.S. law enforcement initiatives and investigations. The RSO also serves to monitor the performance of the local guard services as the Contracting Officer’s Representative

(COR).

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C.3 MISSION AND GOALS

The primary mission of the Local Guard Force (LGF) is to protect U.S. Government personnel, facilities, and equipment from damage or loss. The LGF is one component of the Mission’s security apparatus and complements other physical, technical, and procedural security systems. The LGF shall carry out specific actions as described in the General and Post Orders (See Section J, Exhibit B). The local guard services shall protect life; prevent unauthorized access; maintain order; deter criminal attacks against employees, dependents, and property prevent terrorist acts against all U.S. assets; and damage to Government property. The Contractor local guard services shall act as an early warning signal to the Embassy and RSO.

C.4 LOCAL GUARD SERVICES

The Contractor shall provide local guard services in accordance with this Section C, Performance Work Statement, Section H, and all Exhibits. The Contractor shall provide two types of services: (1) Standard and (2) Additional or Emergency (A&E) services. The Contractor shall not subcontract or lease the Standard or A&E Services.

The Contractor shall maintain a sufficient number of trained and qualified personnel in order to meet the required hours of operation for each post. The Standard Services are set forth in Section J, Exhibit A. The requirement for temporary A&E Services may stem from such things as a Very Important Person (VIP) visitor to the Embassy, information indicating a possible terrorist attack, change in threat environment, construction projects on the compound, or temporary changes to compound entry/egress.

The Contractor shall ensure that the local guard service personnel comply fully with the General and Post Orders contained in Section J, Exhibit B.

C.4.1 Types of Service

The Contractor shall provide Standard Services for the posts set forth in Section J, Exhibit A. The Contractor shall provide A&E Services as requested by the COR. The Contractor shall not subcontract or lease Standard Services or the A&E services.

The COR may request A&E Services to meet increased workload or temporary needs for services arising from visitors to post or special events. The COR shall confirm any oral request for A&E Services in writing within 48 hours of the oral request.

The Contractor shall document requests for A&E services as specified in section G of this contract. A&E Services are within the scope of this contract, but not specified in Section J, Exhibit A. The performance of duties listed in Section J, Exhibit A does not constitute A&E Services. The Contractor shall include in its next regular invoice details of the A&E Services and any materials provided. The Contractor shall also include a copy of the COR's written confirmation for providing such services.

C.4.2 General and Post Orders

The General Orders provide directions and instructions of general application to the Contractor personnel.

Post Orders provide detailed instructions to persons assigned to a specific guard post. The Contractor shall ensure that guard personnel comply with these orders. These orders shall not be modified or revised without the written authority of the Contracting Officer (CO).

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The Government may make changes to the General and Post Orders within the scope of the contract. All changes and revisions to the orders shall be accomplished by issuance of contract modification. The Contractor may submit to the COR(s) proposed changes to the orders.

The General and Post Orders shall only be provided to the Contractor in English. The Contractor shall translate both General and Post Guard Orders into the local language(s). The Contractor shall maintain a copy of the General Orders and the respective Post Orders in both English and local language versions, as applicable, at each designated post listed in Section J, Exhibit A, and shall ensure that all updates and revisions to the General and Post Orders are maintained at each post. See Section J, Exhibit B for General Orders and Post Orders.

C.5 SPECIFIC TASKS/FUNCTIONS

In performing these services, the Contractor shall be required to protect human life; control access to the facilities; maintain order, and resist attacks against mission personnel, visitors, and families under Chief of Mission authority. The Contractor shall provide roving foot patrols of U.S Government facilities in accordance with Section J, Exhibits A and B. The Contractor shall respond to intruder alerts, notifying the COR, and follow instructions in Section J, Exhibit B.

The Contractor shall use a Guard Electronic Monitoring System (GEMS), radio network and equipment, and cellular/mobile telephones, and other equipment in performing the services listed hereafter.

C.5.1 Entry Control

The Contractor shall screen personnel, vehicles, and packages before allowing entry into areas designated by the COR(s) as a controlled area, including but not limited to office buildings and official residences. This screening shall serve to deter and intercept unauthorized personnel, vehicles and packages. The Contractor shall immediately report all serious or unexpected incidents as defined in Section J, Exhibit B. The guards shall screen visitors and their possessions using the access control equipment to detect the presence of weapons or other prohibited items. The Contractor shall provide the building entry control in accordance with Section J, Exhibits A and B.

Residential Entry: For entry control at residences, the Contractor shall identify and maintain a log of visitors entering the residences. Guards shall screen vehicles. Guards shall deny visitors whose arrival is not expected at the entrance until cleared by authorized personnel inside the residence or the RSO Duty Officer (See Section J, Exhibit B). The Contractor shall provide residential entry control in accordance with Section J, Exhibits A and B.

Vehicle Entry and Access Control: For vehicle entry and access control, the Contractor shall examine all Government, commercial, and visitor vehicles entering an official facility. Guards shall check vehicle passengers for proper identification and screen the vehicle for explosives and suspect packages, following the procedures described in Section J, Exhibit B. Guards shall admit only authorized vehicles.

Inspection of Packages and Mail: The Contractor shall physically examine all packages and mail carried by any visitor or local employee who seeks access to official facilities or who seeks to leave or deliver such packages or mail. The Contractor shall maintain a log of all screened packages or mail in accordance with Exhibits B.

C.5.2 Operation of Explosive, X-Ray Inspection and Metal Detection Equipment

The Contractor shall provide personnel to operate the Access Control Equipment. The Contractor shall adhere to the applicable Post Orders (see Section J, Exhibit B).

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Contractor employees assigned to posts that use the equipment shall be adequately and properly trained. The posts are set forth in Section J, Exhibit A. The Contractor shall operate explosive detection, x-ray inspection, and metal detection equipment in accordance with Section J, Exhibits A and B.

C.5.3 Patrols

The Contractor shall provide both roving foot patrols in accordance with Section J, Exhibits A and B.

Perimeter Patrol: The Contractor shall make rounds within designated areas as directed by the COR. Guards shall change their course, pace, and timing of patrols while patrolling grounds to avoid establishing a set time and pattern of perimeter rounds. In accordance with Exhibit B, the foot patrols may have GEMS responsibilities.

C.5.4 Escort Services

The Contractor does not normally perform escort duties; however, the COR may require the Contractor to provide temporary escort services under special circumstances. The COR will state the required duties when such services are directed. Escort services do not include cash transport services.

C.5.5 Logs and Records

Administrative Records: The Contractor shall maintain administrative files, which shall at a minimum include personnel records, investigation records (see H.2) and training records (see H.7) on all employees working under the contract. The COR is authorized to examine the Contractor’s administrative files at any time. The Contractor shall maintain daily time and attendance records, which may be reviewed by the COR as required.

The Contractor shall be responsible for the translation into English of all records that are requested by the COR.

The Contractor shall maintain all logs and records of all U.S. owned/controlled properties secured by the Contractor and make them available to the COR for immediate inspection upon request. The Contractor shall submit all logs and records in a format agreed to by the COR. The Contractor shall keep any additional logs as instructed by the COR for deliverable reports (See Section F.4). All logbooks when full/complete or at the end of the contract shall be submitted to the RSO office for retention.

The Contractor shall provide a log for each post, consisting of a bound ledger, with lined paper and numbered pages. Section J, Exhibit B provides instructions for the posting of each log. All guard entries shall be in ink.

An entry shall be made into each post logbook when:

• A guard assumes the post and conducts a radio check;

• When a guard is relieved;

• When post equipment is missing, broken, or malfunctioning;

• When post equipment is tested or calibrated;

• Whenever an incident occurs that requires a separate incident report;

• The RSO, COR, or Guard Force Coordinator conducts a post inspection; and

• A supervisor (including PM, GFC, Shift Supervisor) conducts a post inspection.

Operational Reports: The Contractor shall provide the COR with Official Incident Reports pertaining to any event involving the guard force or observations or anomalies detected or experienced by the guard force at any post (see Section J, Exhibit B). Such reports may include but are not be limited to:

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• Procedural security violations;

• Intruders;

• Accidents;

• Suspicious activity;

• Equipment problems;

• Lighting problems; and

• Other incidents either not covered by or contradicting standing orders.

All incident reports shall be written or typed and submitted to the COR not more than 24 hours after the actual event. Serious incidents, as defined by the RSO, must be reported to the COR immediately via telephone. The Contractor shall provide incident report forms for recording information regarding any incident at a post. The Contractor shall submit the design of the incident report form in draft for approval by the COR within 10 days after contract award. The Contractor shall maintain all operational records for the duration of the contract, and shall make the records available for review by COR as required.

Corrective Action Plans and Deficiency Notices: The COR may issue a request for a Corrective Action Plan (CAP) when the Contractor’s performance is consistently deficient, substandard, or if a significant incident occurs that compromises the safety and security of mission facilities or personnel. The Contractor, including the Contractor’s corporate management personnel, shall be involved in the preparation of the CAP response as well as implementing and monitoring corrective actions to resolve the deficient contract performance.

If implementation of the CAP does not correct the deficient contract performance, the CO may issue a Deficiency Notice to the Contractor.

Explosive, X-Ray Inspection and Metal Detection Equipment Records: The Contractor shall ensure that the explosive detection, x-ray inspection, and metal detection equipment is operating properly. Inspection and calibration shall be conducted by the Contractor, as a minimum, at the beginning of each shift (or as otherwise required) and documented in the post log books in accordance with Exhibit B. If the equipment is not properly operating, the Contractor shall note the deficiencies in the logbook and immediately notify the COR.

C.6 REQUESTING ADDITIONAL AND EMERGENCY SERVICES

The COR may orally request Additional or Emergency (A&E) services on a temporary basis to meet revised security needs. Unless otherwise authorized by the CO, temporary changes shall not exceed 30 calendar days or the cumulative ceiling price in the contract for A&E Services. The Government will pay for these temporary changes at the rates stated in Section J, Exhibit S for A&E Services. The COR shall confirm each oral request in writing within 48 hours of the oral request. If the Contractor has not received this written confirmation within 48 hours, the Contractor shall immediately notify the CO.

The changes in this section shall not result in changes to Section J, Exhibit A, because they are only temporary services. The Government will modify the contract (Exhibit A) for any non-temporary need for location changes. If the Contractor has reason to believe that it has been directed by the COR to perform work that is not temporary in nature, the Contractor shall immediately notify the CO in writing.

C.7 RIGHT OF FIRST REFUSAL OF EMPLOYMENT

COR-approved guards, who were working on the previous local guard contract, shall be provided the right of first refusal for employment openings under this contract. This applies to opportunities for which the guards are qualified under this contract. This requirement does not apply to Key Personnel under Section H.6.

C.8 GUARD SERVICES AND EQUIPMENT

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C.8.1 Supervision

The Contractor shall provide adequate onsite supervision of all employees and inspection of employees in accordance with Section J, Exhibit B. The Contractor shall inspect each post during daylight hours at least twice and three times during night hours. The COR may, by written notice, reduce the inspection frequency for short periods not to exceed 30 days. This inspection shall assure that:

• The post is properly manned and equipped;

• All guard and security equipment is operational;

• The assigned guard is fully familiar with the General Orders and Post Orders; and

• The post log is properly maintained.

The Supervisor position is set forth in Section J, Exhibit A and is responsible for quality control and contract compliance.

The Contractor shall conduct a muster of guards going on duty for purposes of attendance, inspection for proper uniform, review of current security concerns, and special instructions, and training. Training provided during the muster is not to be construed as the annual refresher training. The guard muster may be temporarily waived in writing by the COR for periods not to exceed seven calendar days. The time required for this muster is in addition to that required to provide a timely relief for guards on post. The Contractor shall provide this muster at no additional charge.

The organizational structure of guard services consists of staff led by a Project Manager (PM). The PM shall manage the Contractor's workforce and be the Contractor's liaison with the Government. The PM shall be available 24-hours per day, seven days per week to receive and implement orders or special instructions from the CO or COR concerning the operation, protection, and security of assigned areas. The PM position is a key position and is staffed in accordance with the requirements described in Section H.5.1. The PM shall routinely report for duty to the embassy/consulate during operational hours and meet with the COR.

The uniformed guard force is led by the Supervisor during hours indicated in Exhibit A. The Supervisor’s work hours are indicated in Section J, Exhibit A. The Supervisor position is a key position and is staffed in accordance with the requirements described in Section H.5.4.

The Supervisor may have one or more Senior Guards reporting to him/her. The scope and size of the guard services will determine the number of Supervisor positions required. Normally, Supervisor positions are manned 24 hours a day, seven days a week. A supervisor’s function shall be to supervise all guard personnel assigned during the shift. The Supervisor shall routinely meet with the COR.

The Supervisor position is set forth in Section J, Exhibit A.

C.8.2 (RESERVED).

C.8.3 Closed Circuit Television (CCTV)

The Contractor Guards shall operate the CCTV monitoring equipment where applicable following the guidance contained in Section J, Exhibit B. The Contractor shall pay particular attention to any suspicious activity. The Contractor shall note any malfunctioning or broken CCTV equipment in the Post Log and report to the COR immediately. The Contractor shall ensure all personnel assigned to a CCTV post are properly trained before being assigned to the post (Section H.7.3).

C.8.4 Guard Electronic Monitoring System (GEMS)

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In order to ensure the Embassy is receiving the highest level of security services, the Contractor shall complete a required number of security inspections during each shift. In order to ensure that inspections are maintained at the proper levels, the Contractor shall deploy a Guard Electronic Monitoring System (GEMS). The Contractor shall use GEMS for monitoring the quality control of these inspection services. Posts with GEMS scanner responsibilities(wands) are annotated in Section J, Exhibit A and the duties described in the Post Orders in Section J, Exhibit B. During supervisory inspections, the individual with scanner responsibilities shall document all inspections. Inspections that identify incidents shall be followed-up with written reports as identified in Section C.5.5, Logs and Records, and Section J, Exhibit B. The Contractor shall:

• Ensure responsible employees are properly trained and understand the function of the equipment;

• Ensure correct use of the hand-held data collection device;

• Maintain integrity of the system;

• Ensure designated individuals scan all checkpoints (GEMS buttons) in the route;

• Ensure data is properly entered into the computer; and,

• Ensure information collected is computer-generated into reports designed to capture guard activities and supervisor oversight.

The Contractor shall provide training to the employees who will be using the system. The Contractor shall maintain employee-training records to document the GEMS training in the individual’s administrative records.

The Contractor shall be responsible for the maintenance, replacement and support of the system to ensure continuous operation and data integrity.

GEMS Components: A complete GEMS includes the system and reporting software, hand-held data collection devices, data points such as bar code labels, data strips, touch tags or electronic buttons, batteries or recharging stations, computer and printer.

The GEMS shall be capable of collecting and downloading data to a computer in order to create computer generated reports. The reports shall serve to document guard activities and supervisor oversight. The system should have an archival capability so that historical information can be accessed via the computer. The integrity of the system shall ensure that data collected cannot be altered or modified. The Contractor shall utilize a scannable media (GEMS wands and buttons) assigned to individual guards, supervisors, guard posts. Note that multiple buttons may be associated with certain posts and compounds such as the Chief of Mission Residence, Marine Security Guard Residence, warehouse locations, and other residences/compounds protected under this contract.

The Contractor shall use the data collected in the system to generate reports for use by the COR. At a minimum, the Contractor shall prepare and furnish to the COR reports as instructed (Sections E.1 and F.4). The monthly reports shall include as a minimum:

• Incident reports - including the date, time location and type of incident,

• Patrol summary - verification of supervisor rounds by checkpoint, time and date, and

• Exception reports that display, for example, the failure to log checkpoint or complete the route in the allotted time.

The COR may request the reports more frequently than monthly as circumstance/incidents dictate.

C.8.5 Radio Network

The Contractor shall furnish an Embassy-dedicated radio network for Wellington and Auckland, which shall not be shared with other company network(s). The Contractor shall furnish all communications equipment, software and components necessary to provide a reliable local guard force radio network that is fully functional

Document Number: 19AQMM25R0211 PROCESSED Page 16 of 112 and operable 24 hours per day, seven days per week (Section J, Exhibit D). Upon assuming post duties, each guard shall conduct a radio check to ensure the radio and network are functioning properly. The guard shall record the check in the post log book. The COR shall be notified of all malfunctioning radio equipment identified during the radio check.

The communication systems shall be designed so that all radios utilizing repeaters, if necessary, can receive and transmit to all areas and to all facilities covered by this contract under standard and A&E services. The communication systems shall include a base station and dedicated radio dispatcher. The Contractor shall be responsible for obtaining the necessary radio frequency(ies) for operation of its radio equipment.

The Contractor is solely responsible for acquiring and paying for all licenses and permits that may be required for frequencies and the operation of all communications equipment throughout the life of the contract. The Contractor shall verify, through the COR, that the proposed equipment for the LGF radio network will not interfere with the communications equipment and operations of the Embassy.

The Contractor is responsible for the acquisition, maintenance and repair costs associated with all equipment included in the local guard force radio network. The base station shall be located in a Government facility.

C.8.6 Vehicles

The Contractor shall provide all transportation/vehicles necessary for the performance of this contract to include supervisor inspections. Contractor employees who operate vehicles in performance of this contract shall be properly licensed to operate such vehicles. All operators shall have maintained a good operating record during the preceding five years and maintain that record during all periods of performance of this contract.

The Contractor shall have proper insurance to operate in the host country and will not operate vehicles without proper licenses and insurance.

The Contractor shall keep all vehicles in safe operating condition at all times with a valid safety inspection sticker attached if required by local law. The Contractor shall further provide the following:

- insurance premiums;

- costs of fuel, oil, and lubricants;

- routine and special maintenance;

- care and cleaning; and

- tolls, tickets and parking.

C.8.7 Uniforms and Personal Equipment

The Contractor's employees shall wear clean, neat, and complete uniforms, when on duty. All employees shall wear uniforms approved by the COR. The Contractor shall provide for each employee the uniforms and personal equipment listed in Section J, Exhibit D. The Contractor shall bear the cost of purchasing, cleaning, pressing, and repair of the uniforms. The Contractor shall ensure that employees do not use, wear, or display any items of uniform or equipment while they are in an off-duty status. Any equipment that is worn or damaged shall be promptly replaced by the Contractor. When no longer serviceable, uniforms shall be destroyed beyond recognition by the contractor.

C.8.8 Cost Reimbursable Supplies and Incidental Services

The COR may request the Contractor to purchase expendable supplies and incidental services in support of this contract. All requests to the Contractor shall be in writing. The cumulative total for supplies and services purchased in accordance with Section B.8.3 shall not exceed 8,359 NZD per contract year. Materials

Document Number: 19AQMM25R0211 PROCESSED Page 17 of 112 and services shall be reimbursed at cost in accordance with FAR 16.601 (except as provided for in FAR 31.205-26(e) and (f)). Under no circumstances is the Contractor authorized to procure services that are either Standard or A&E services under this Section.

C.9 POST HOURS AND SCHEDULE

A detailed listing of posts and hours of coverage required, by guard category, is provided in Section J, Exhibit A as a part of this contract.

C.9.1 Guard Post Schedule

The Contractor shall maintain a weekly Guard Post Schedule that includes a complete listing of all COR-approved guards, the name of each guard to be assigned to each post for each shift. The weekly Guard Post Schedule shall show the post number and location, the name of the guard assigned, and the shift assigned in terms of hours of the day.