GMSS - Special Presolicitation Notice.pdf

U.S. Department of State Global Medical Support Services (GMSS)

Bureau of Medical Services Pre-Solicitation Special Notice

U.S. Department of State

Office of Acquisitions Management supporting

Bureau of Medical Services

Special Notice for

Global Medical Support Services (GMSS)

RFP #: 19AQMM-21-R-0210

SELECT ACQUISITION INFORMATION

Purpose of Special Notice: The purpose of this special notice is to provide an opportunity for engagement between the Department of State and our partners in private industry. The attached slides include additional information on the Global Medical Support Services (GMSS) Program as well as select acquisition information and questions for industry response.

Mission of the U.S. Department of State: The U.S. Department of State (hereinafter referred to as “DOS”, “State”, or “the Department”) is the lead institution for the conduct of American diplomacy and the Secretary of State is the President’s principal foreign policy advisor. The

Department of State’s mission is to advance U.S. national security interests, fight terrorism, protect U.S. interests abroad, and implement foreign policy initiatives that build a freer, prosperous, and secure world.

U.S. Department of State Global Medical Support Services (GMSS)

Bureau of Medical Services Pre-Solicitation Special Notice

Mission of the Bureau of the Bureau of Medical Services (MED): MED’s global mission to provide preventive, primary, and emergency medical care to Chief of Mission (COM) personnel is accomplished through global programs and echelons of care, from health unit medical providers and regional medical centers, to resources in the United States. The Washington-based

MED team works closely with overseas counterparts to ensure the safety of America’s diplomatic community of 75,000 people including employees, interagency partners, and family members assigned to U.S. missions abroad.

General Scope: This non-personal services contract is designed to support MED’s global mission through the provision of a broad range of medical services and ancillary medical supply support as identified in Section C. This Global Medical Support Services (GMSS) contract provides a critical tool for MED to centralize the management and programmatic oversight of its worldwide medical support platform.

Place of Performance: There are no geographic limitations to where work may be performed in support of efforts undertaken through this contract vehicle. The first task order that will be competed simultaneous with the IDIQ RFP is for Role 2E medical support services at U.S.

Embassy Kabul.

Solicitation Number: 19AQMM-21-R-0210

Minimum & Maximum Value: Refer to PowerPoint Slide #5.

Period of Performance: One year base period plus four, one-year option periods and a six-month option to extend granted by FAR Clause 52.217-8.

Type of Contract: Multiple-award indefinite-delivery, indefinite-quantity (IDIQ) contract for non-commercial items. Refer to PowerPoint Slide #8.

Source Selection Method: Best Value – Tradeoff. Non-price factors (including relevant experience, past performance, management plan, technical capability, etc.) are significantly more important than price. Refer to PowerPoint Slide #8. Additionally, the Department is providing the Relevant

Experience Questionnaire template that prospective offerors will be required to utilize for proposal submission when the RFP is posted to beta.sam.gov (estimated July 2021).

Industry Engagement Responses: The Department respectfully requests responses – if time permits

– by 5:00pm (Eastern Time) on June 30, 2021.

NAICS: 622110, General Medical and Surgical Hospitals

*Note: this is a pre-solicitation special notice. Prospective offerors must be aware that there will be updates to certain aspects of the requirement between this pre-solicitation special notice and posting of the RFP document to beta.sam.gov.

Global Medical Support

Services (GMSS) Industry

Engagement

Bureau of Medical Services (MED) in partnership with Office of

Acquisitions Management (A/OPE/AQM)

UNCLASSIFIED

Industry Engagement| Market Research

Purpose

• After the combined RFI + SSN was published to beta.sam.gov on May 17, 2021, the Department is interested in conducting additional market research in accordance with FAR Part 10 (Market Research) and FAR 7.105 to encourage industry participation and seek recommendations for the most appropriate application and tailoring of contract requirements.

• The Department seeks to give industry an enhanced understanding of the Department’s goals and needs, thereby improving proposal submissions and contract performance. Insights and information obtained during these meetings will be used by the Department to further refine requirements.

Goals

• Promote synergy between industry and MED

• Discuss the feasibility of MED’s requirements

• Garner and incorporate industry feedback to help develop realistic requirements

• Gain a better understanding of recent industry developments, including how COVID-19 has altered the global medical framework

• Understand how industry views the requirements and risks

• Gain insight for concerns regarding the possible acquisition timeline, mobilization timelines, and other industry concerns or questions

Industry Engagement| Considerations

• No aspect of the industry engagement effort being conducted is intended to provide any prospective offeror with access to information that is not similarly available to other offerors, and no part of the evaluation of proposals will be based on the conduct or discussions that occur during these market research meetings. Per FAR 15.201(f), any information that is shared in a meeting that could directly affect proposal preparation must be shared in a timely manner with all potential offerors to avoid providing any offeror with an unfair advantage.

• Certain questions or discussion points submitted by potential offerors may be considered “off limits” and will not be answered. The Contracting Officer and Contract Specialist will make that determination.

Background | Bureau of Medical Services

• The mission of MED is to safeguard and promote the health and well-being of America’s diplomatic community.

• The Washington-based MED team works closely with overseas counterparts at over 200 diplomatic missions in approximately 170 countries to ensure the safety of America’s diplomatic community of 75,000 people including employees, interagency partners, and family members assigned to U.S. missions abroad.

• MED operates a comprehensive health care program from the initial medical clearance and post assignment support to the enabling subprograms that allow for medical care in high-threat, high-risk environments.

Global Medical Support Services (GMSS)

• The need to provide comprehensive medical services and associated supplies to a globally dispersed network has never been so great. The Department and MED must be prepared to provide scalable medical support capabilities in response to pandemics and disasters, both natural and manmade.

• The purpose of the GMSS Program and resulting multi-award IDIQ vehicle is to provide a holistic and centralized solution to the Department’s worldwide need for medical support services without limiting place of performance to a specific country or geographical region. With this program, MED seeks to consolidate program management and standardize support provided to a globally dispersed community, including:

• Improving quality of care through partnerships with highly reliable medical providers and standardized, baselined metrics

• Improving contract performance and risk management through shared best practices and information sharing

• Gaining efficiencies through economies of scale and repeatable process

Acquisition Vision

Establish a streamlined approach to successfully meeting the Government’s acquisition requirements, while maintaining the public’s trust and fulfilling public policy objectives.

Create opportunities for DOS to augment U.S. Government staff in the continental United States (CONUS) and in regions overseas, where demand for services exceeds U.S. Mission capacity to support, as well as capture cost savings, achieve economies of scale, and promote efficiencies in back-office operations.

Develop partnerships with highly reliable organizations with the ability to provide medical service in an efficient healthcare delivery model, often in hazardous situations, while enjoying a high level of safety over long periods of time.

Remove duplicative and unnecessary variations in U.S. Government requirements and inefficient processes to realize cost savings. This includes reduced costs for contracts that would otherwise have to provide such services to U.S. missions through a disparate framework of support efforts.

Provide for increased safety and improved health for COM personnel and others as designated by the Secretary of State.

Provide IDIQ holders the ability to offer cost-effective solutions and the opportunity to propose innovative alternatives for meeting the objectives of each task or delivery order.

GMSS IDIQ Scope of Support

• Provision of a broad range of medical, emergency medical, and surgical services and ancillary medical supply support

• Overarching IDIQ Requirements: (1) Robust Program Management; (2) Customer Service and Support; (3) Secure Supply Chain Management; (4) Asset Management; (5) Contractor Safety Programs

UNCLASSIFIED

Primary care and specialty care services

Public health assessments, inspections, and education

Medical skills verification services

Mortuary affairs-related services

Behavioral health services

Medical Laboratory services

Medical gases including tank refill/replacement

Full spectrum of immunizations services

Life support services including medical evacuations

Design, fabrication, and deployment of modular health clinics (“Doc-In-A-

Box”) solutions

Urgent, emergency, surgical, and trauma care

Routine and emergency dental care

Supply and equipment maintenance and repair (biomedical and other)

Mass casualty planning, exercises, and training

Pharmaceutical

Services

X-ray and diagnostic ultrasound

Routine and specialized patient examination services

Clinical services including operation, support, and patient care

Medical/health related staff augmentation

Coordination of medevac services with all interlocutors

Post-operative and intensive care

Physicals and drug testing support

Medical communications and automation support

Emergency care for

USG service animals

Radiology and/or tele-radiology services and

Medical imaging services

General medical support services

Occupational health and wellness advisory support

Medical/laboratory testing, patient examination and screening services

Sourcing and procurement of medical equipment and supplies, collection of biological samples and laboratory processing and analysis

Other related services and support needed to enable MED to achieve its global mission

Select Acquisition Information

Anticipated Period of

Performance:

12-month base year plus four, 12-month option years (plus a six-month option to extend granted by FAR 52.217-8)

Anticipated Task Order

Contract Type(s):

Fixed-price, labor-hour, and/or time-and-materials, depending on the type, complexity, and urgency of the task/delivery order requirements

IDIQ Minimum Value: $50,000

IDIQ Maximum Value: TBD (anticipated >$1B)

Anticipated Timeline of

Events:

May 17, 2021 – Combined RFI + SSN posted to beta.sam.gov

May 27, 2021 – RFI + SSN responses due

June 21-30, 2021 – Industry Engagement

July 2021 – RFP and Task Order #1 (Kabul) posted to beta.sam.gov

July 2021 – Pre-Proposal Conference

August 2021 – Kabul Role 2E hospital design provided + virtual (or physical) site-visit

August 2021 – Proposals due

Source Selection:

• Best value tradeoff where non-price factors (including relevant experience, past performance, management plan, etc.) are significantly more important than price.

• Emphasis on: (1) Relevant Experience; (2) Past Performance; (3) Oral Presentations

• Task Order #1 (Kabul Medical Support) will be solicited at the same time as the IDIQ.

Questions for Industry

1. How has the COVID-19 pandemic altered the global medical framework? What considerations does the Government need to factor into this acquisition?

2. What are the biggest inhibitors to mobilizing personnel for operations in Kabul, Afghanistan or other high-threat, high-risk locations?

3. How long after being provided the Kabul hospital design will it take to come up with a staffing plan? Pricing?

4. How does your company ensure the integrity of its supply chain? Integrity of its Information Technology (IT) systems?

5. How have you seen IDIQs and task orders competed simultaneously with a good result?

6. What are the risks (timeline or otherwise) with the presented requirements and approach?

7. What specific information or reference documents do you need to submit a well thought-out, comprehensive technical and price proposal?

8. How long does your company need to submit a well thought-out, comprehensive technical and price proposal?

9. How do you infuse innovation in a way that is more than just words on paper?

10. What is your level of competency in managing end-to-end medevacs?

11. Do you have any other concerns or questions?

RELEVANT EXPERIENCE QUESTIONNAIRE

A. CONTRACT INFORMATION

1. RFP TITLE

Global Medical Support Services (GMSS)

2.SOLICITATION NUMBER

19AQMM-21-R-0210

B. OFFEROR’S POINT OF CONTACT

3. NAME AND TITLE

4. NAME OF FIRM

5. TELEPHONE NUMBER

6. E-MAIL ADDRESS

C. PROPOSED TEAM MEMBERS

(Complete this section for the prime contractor and all key subcontractors.)

(Check)

7. FIRM NAME 8. ADDRESS 9. ROLE IN THIS CONTRACT

P R

IM

E

J -V

P A

R T

N E

S U

B C

O N

T R

A C

T O a

X b c d e f

RELEVANT EXPERIENCE QUESTIONNAIRE

D. PROJECTS WHICH BEST ILLUSTRATE OFFEROR’S

RELEVANT EXPERIENCE FOR THIS CONTRACT

Complete one questionnaire for each project.

10. PROJECT IDENTIFIER

11. PROJECT TITLE AND LOCATION (City, State or Province and Country)

12. YEAR COMPLETED

13. CLIENT'S INFORMATION

13a. CLIENT

13b POINT OF CONTACT

13c. POINT OF CONTACT TELEPHONE NUMBER AND

EMAIL

14. DESCRIPTION OF PROJECT AND RELEVANCE TO THIS CONTRACT (Include scope, size, and cost)

Circle One

The following is provided to the Government to evaluate the quality of this Relevant Experience Questionnaire:

CPAR Print-Out // Past Performance Questionnaire

The Offeror shall also include a copy of the most recent FPDS-NG Report along with each Relevant Experience Questionnaire.

15. PROPOSED TEAM MEMBERS INVOLVED WITH THIS PROJECT

a.

FIRM NAME

FIRM LOCATION (City, State or Province and Country)

ROLE

b.

c.

d.

e.

f.

INSTRUCTIONS

Section A – Contract Information

Blocks 1-2 RFP Title and Solicitation Number

Information provided by the Government.

Section B – Offeror’s Point of Contact

Blocks 3-6

Provide name, title, name of firm, telephone number, and email address for a representative of the prime contractor or joint venture that the Department of State can contact for additional information.

Section C – Proposed Team

Blocks 7-9

Firm name, address, and role in supporting the this requirement. Provide the contractual relationship (i.e. prime, joint venture partner, subcontractor), firm name, full mailing address, and a brief description of the role that each firm will play in performance of this contract. List the prime contractor or joint venture partners first.

Attach an additional sheet in the same format as Section C, if needed to list additional firms.

Note: Sections B and C (Blocks 3 – 9) only need to be completed once.

Section D – Projects Which Best Illustrate Offeror’s Relevant Experience for the Global Medical Support

Services contract.

Note: Section D (Blocks 10-15) will need to be completed for Relevant Experience project. Therefore, the

Offeror will submit a maximum of six (6) completed Section D forms.

Select projects where multiple team members worked together, if possible, that demonstrate the team’s capability to perform work similar to that required for this contract. Complete one Section D for each project.

Present a maximum of six (6) projects. Complete the following blocks for each project.

Block 10 – Project Identifier

Start with “1” for the first project and number consecutively.

Block 11 – Project Title and Location

Provide title and location of project or contract. For an indefinite delivery contract, the location is the geographic scope of the contract.

Block 12 – Year Completed

Enter the year completed, if applicable. If any of the services are not complete, enter “Ongoing” and indicate the status in Block 14 (Description of Project and Relevance to this Contract).

Block 13 – Client’s Information

Block 13a – Client

Client or user, such as government agency or installation, an institution, a corporation or private individual.

Block 13b – Point of Contact

Provide name of a person associated with the client or the organization which contracted for the services, who is very familiar with the project and the firm's (or firms') performance.

Block 13c – Telephone Number and Email

Self-explanatory

Block 14 – Description of Project and Relevance to the Global Medical Support Services Contract

Indicate scope, size, cost, principal elements and special features of the project. Discuss the relevance of the project to this contract. If an Offeror believes that any unfavorable information may be provided as a part of the reference check process, the Offeror should include a brief explanation of the circumstances pertaining to this data and the position of the Offeror in reference to these circumstances. If appropriate, the Offeror should indicate what steps have been included in this offer to prevent a recurrence of such situations.

Circle whether a CPAR print-out or Past Performance Questionnaire is provided to the Government to evaluate the quality of this project.

Ensure that the most recent FPDS-NG Report is included for each Relevant Experience Questionnaire being cited.

Block 15 – Proposed Team Members Involved

As necessary, indicate which firms on the project team (listed in Section C – Proposed Team) were involved in the listed project, and a brief description of their role. List in the same order as specified in Section C.