RFP_19AQMM19R0018.docx

19AQMM20R0018

SECTION B - SUPPLIES OR SERVICES AND PRICES/COSTS

B.1 GENERAL

The Department of State, Bureau of International Narcotics and Law Enforcement Affairs has a requirement for a contract to provide digital forensic and data-indexing service to the Regional Security System Digital Forensic Laboratory (RSSDFL) continues to develop as regional technical center of excellence in support of INL anti-crime missions at the American Embassy Bridgetown.

B.2 TYPE OF CONTRACT

This requirement is a competitive for set aside for Small Business Contractors. There will be a single, firm fixed price contract awarded with a Cost Reimbursable CLIN for Travel and other related ODC’s.

B.3 PRICE SUMMARY

The Contractor shall provide firm fixed pricing (FFP) for the Digital Forensic Advisory, Instructional Design and Program Administration services. Travel, Other Direct Costs (ODC), and any Optional Services specified herein by the Government. All Travel and other ODCs associated with development, delivery and support of this INL Embassy Bridgetown program shall be Cost Reimbursable (CR). The Contractor is not authorized to charge a fee for Travel or Other Direct Costs.

B.4 LABOR CATEGORIES

Section C, Description / Performance Work Statement, contains the specific advisory and service task for which the Contractor shall determine personnel requirements needed in the performance of this contract. The Contractor will utilize the appropriate labor categories for each of the positions and derive a firm, fixed price to the advisor and services categories. If optional services are exercise the contract will be modified after award to fund the time and materials and additional labor position(s).

SECTION B – SUPPLIES OR SERVICES AND PRICE/COST

B.5 SCHEDULE OF SERVICES

BASE YEAR

(FIRM FIXED PRICE)

(FIRM FIXED PRICE)

(FIRM FIXED PRICE)

(FIRM FIXED PRICE)

(FIRM FIXED PRICE)

(FIRM FIXED PRICE)

(FIRM FIXED PRICE)

(CR)

(CR)

TOTAL FOR BASE YEAR

OPTION YEAR 1

(FIRM FIXED PRICE)

(FIRM FIXED PRICE)

(FIRM FIXED PRICE)

(FIRM FIXED PRICE)

(FIRM FIXED PRICE)

(FIRM FIXED PRICE)

(FIRM FIXED PRICE)

(CR)

(CR)

TOTAL FOR OPTION YEAR 1

OPTION YEAR 2

(FIRM FIXED PRICE)

(FIRM FIXED PRICE)

(FIRM FIXED PRICE)

(FIRM FIXED PRICE)

(FIRM FIXED PRICE)

(FIRM FIXED PRICE)

(FIRM FIXED PRICE)

(CR)

(CR)

TOTAL FOR OPTION YEAR 2

OPTION YEAR 3

(FIRM FIXED PRICE)

(FIRM FIXED PRICE)

(FIRM FIXED PRICE)

(FIRM FIXED PRICE)

(FIRM FIXED PRICE)

(FIRM FIXED PRICE)

(FIRM FIXED PRICE)

(CR)

(CR)

TOTAL FOR OPTION YEAR 3

OPTION YEAR 4

(FIRM FIXED PRICE)

(FIRM FIXED PRICE)

(FIRM FIXED PRICE)

(FIRM FIXED PRICE)

(FIRM FIXED PRICE)

(FIRM FIXED PRICE)

(FIRM FIXED PRICE)

(CR)

(CR)

TOTAL FOR OPTION YEAR 4

TOTAL (BASE + ALL OPTIONS) $__________________

B.6 CEILING PRICE to be inserted at time of award.

SECTION C – DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

C.1 BACKGROUNG

INL is part of the Department of State’s multi-faceted response to transnational criminal activity. Dedicated to strengthening criminal justice systems, countering the flow of illegal narcotics, and minimizing transnational crime, INL plays a key role in leading the development and synchronization of U.S. international drug and crime assistance. INL’s tailors technical support programs to bolster capacities of partner countries through multilateral, regional, and country-specific programs.

The Caribbean represents a “third border” for the United States, and is a trafficking route for cocaine destined for the United States from South America. INL works to advance citizen security and build criminal justice sector capacity in the Caribbean through the regional 13-country Caribbean Basin Security Initiative (CBSI). CBSI partner nations include the seven independent countries of Antigua and Barbuda, Barbados, Dominica, Grenada, St. Kitts and Nevis, St. Lucia, and St. Vincent and the Grenadines, collectively referred to as the Eastern Caribbean. These countries also comprise the Regional Security System (RSS), a collective defense organization whose responsibilities, among others, include regional law enforcement training and narcotics interdiction.

The Eastern Caribbean hosts abundant transshipment points for illicit narcotics primarily from Colombia and Venezuela destined for North American, European and domestic Caribbean markets. Criminal networks have taken advantage of the EC’s porous borders to facilitate the movement of firearms, drugs, and people through the region.

The INL Section at U.S. Embassy Bridgetown administers programming in the Eastern Caribbean and with the RSS. INL Bridgetown advances its mission through a range of technical assistance projects designed to disrupt organized crime, foster Caribbean cooperation in countering criminal activity, and strengthen the law enforcement capacity of partner governments.

Through this service contract, INL Bridgetown will support the Regional Security System’s efforts to develop a multi-faceted tool kit of digital forensic capabilities, training materials, operating procedures and technical services to further the ability of its member States to arrest the spread of organized criminal activity.

The Regional Security System (RSS) Background:

Eastern Caribbean member states created the Regional Security System (RSS) out of a need for a collective response to security threats, which were threatening the stability of the region in the late 70's and 80's. In October 1982, four members of the Organization of Eastern Caribbean States (OECS) (Antigua and Barbuda, Dominica, St. Lucia, and St. Vincent and the Grenadines) signed a Memorandum of Understanding (MOU) with Barbados to provide for mutual assistance on request. This gave rise to the birth of the RSS. St. Kitts and Nevis became a signatory in February 1984 and Grenada in January 1985. Member states signed the treaty establishing the RSS at St.

George's, Grenada on 5 March 1996 replacing the MOU. The RSS has the status of an international organization and enjoys legal personality.

The Regional Security System Digital Forensic Lab (RSSDFL) Background:

INL and the RSS established the RSSDFL in August of 2017 to offer digital forensics services to regional law enforcement entities and personnel. The RSSDFL has responsibility for the intake, preservation, processing, and analysis of computer and mobile device evidence in an analog or digital format, and for the generation of data that may constitute evidence of criminal activity.

In 2017, INL completed an investment in equipment to facilitate regional police capability to leverage digital, mobile and social media information to support local and regional criminal investigations. The forensic laboratory equipment resides with the Regional Security System. A small team of East Caribbean police officers and analysts manage the day-to-day operations of the digital forensic lab.

In 2018, to ensure that the INL enabling equipment investment produced criminal investigation dividends INL developed a follow-on technical assistance plan. The plan called for an Instructional Design (ISD) expert to construct a standard operational procedures document in line with the Association of Criminal Lab Directors and the Scientific Working Group on Digital Evidence. As part of the process, the ISD and Forensic Expert worked with regional RSS member States on case specific applications to demonstrate the value of enhanced forensics to discover, investigate and prosecute complex criminal conspiracies utilizing digital evidence.

In 2019, INL will continue to support the nascent success of the digital forensic lab through technical support and through change management guidance to enable the lab to support a regional transnational organized crime investigation task force.

INL will invest in the training of regional Eastern Caribbean prosecutors to facilitate the management of forensic evidence in court proceedings. INL will also track each lab submission via our portal registration instruments to memorialize inputs, case status and investment outcomes of this project.

The Joint Regional Communications Center (JRCC) Background:

The JRCC operates and manages the Advance Passenger Information System (APIS), which currently screens approximately forty (40) Million passengers annually, specifically those entering, and travelling within the CARICOM Region by air and seaports.

INL Bridgetown and U.S. Customs and Border Protection’s (CBP) joined efforts to purchase IT equipment to enhance the JRCC’s capacity to receive and store information on passengers traveling to and from the Caribbean region. The JRCC will begin to receive a vastly increased amount of passenger data. This data expansion effort will assist the USG in securing CARICOM, a significant tourist destination for American citizens.

C.1 SCOPE OF WORK

Digital Forensics:

INL Embassy Bridgetown requires digital forensic and data-indexing services to ensure the RSSDFL continues to develop as a regional technical center of excellence in support of INL anti-crime missions. The vendor shall provide a full time subject matter expert that will deliver mobile and digital forensics services for INL’s Eastern Caribbean office within U.S. Embassy Bridgetown (INL/EC) for an initial five-year period, contingent upon exercising of the option years. The services shall include mentoring, technical innovation and law enforcement subject matter expertise to ensure the RSSDFL continues to mature and operate at levels consistent with international law enforcement best practices and forensic science standards. The vendor shall also provide a digital forensic expert as a significant contributor toward the development of a set of training materials that will enable regional prosecutors to employ digital forensic evidence during all manner of court proceedings.

In addition, the vendor shall provide a technical review of the JRCC APIS data intake, workflow and analysis processes. This JRCC baseline review report will inform INL on future technical assistance options with the JRCC.

Instructional Systems Design (ISD):

In conjunction with digital forensic and data indexing services, INL Embassy Bridgetown requires half-time instructional system design services, over an initial five-year period, contingent upon exercising of the option years, to continue to develop institutional capacity for our RSSDFL security sector partner. INL worked with the RSSDFL over the last twelve months to develop a set of standard operating procedures that guide the intake, workflow, analysis, reporting and storage of their digital forensic data. The instructional designer services shall include the design and development of training material, the enhancement of operational procedure documentation and the development of institutional technical documents for the RSSDFL and the JRCC.

Requirements INL Embassy Bridgetown provides the specific requirements, objectives and corresponding performance measures required by the vendor in sections C.2.1 – C.2.6 below.

C.2. Construct an Indexed Data Repository for the RSSDFL

C.2.1 Objective: Develop the procedures and the technical capabilities to copy all digital forensic archived data into a central storage solution using the current set of digital forensic extraction tools. The vendor shall aggregate current archived digital information into a centralized database to enable regional investigative agents and police to query the material on a routine basis to identify, classify, organize and compare traces within seconds, based on hypotheses and questions the investigators formulate.

C.2.1.2 Performance Measures:

C.2.1.2.1: RSSDFL aggregates 100% of existing archived information in a centralized database.

C.2.1.2.2: RSSDFL demonstrates capacity to search the existing central database repository for relative criminal investigative information and the ability to produce corresponding reports.

C.2.1.2.3: RSSDFL updates their SOPs to incorporate upgraded/updated processes and procedures associated with indexing, storage, classification, searching, reporting, and interaction with investigative agents.

C.2.2 Provide Subject Matter Expertise for Prosecutorial Digital Forensic Training

C.2.2.1 Objective: Provide insight, familiarity and procedures that prepare and enable a prosecutor to convey criminal charges and evidence specifics of a case involving digital forensics to judges, juries and relevant criminal justice stakeholders.

C.2.2.2 Performance Measures:

C.2.2.2.1: Collaborate with the ISD to design and develop one week (40 hours) of training materials that address conceptual knowledge and procedural methods to assist regional DPP offices in the management and admissibility of digital media evidence and their associated forensic methods within the current legal framework.

C.2.2.2.2: Collaborate with the ISD to deliver a pilot course.

C.2.2.2.3: Collaborate with the ISD to conduct post-pilot review and apply revisions to training materials based upon lessons learned from the pilot.

C.2.2.2.4: Collaborate with the current INL Criminal Justice Advisor (CJA) to identify any legal, regulatory, or procedural deficiencies in the training that would prevent successful prosecutions.

C.2.3 Provide Job Performance and Technical Review of the JRCC’s newly installed equipment

C.2.3.1 Objectives: Provide a technical review of the capabilities of the JRCC equipment to ensure data is properly indexed, queried, and utilized to enhance U.S. national security interests. This technical review document will lay the foundation for INL to develop a standard operating procedure documentation with the JRCC.

C.2.3.2 Performance Measures:

2.3.2.1: Identify and map out the existing passenger data related processes and procedures followed by the JRCC in the scope of its responsibilities.

2.3.2.2: Benchmark these data related processes and procedures against industry best practices (e.g., CBP’s National Targeting Center).

2.3.2.3: Develop a project plan for ensuring the long-term viability of INL’s significant equipment investment in the JRCC in the context of Embassy Bridgetown’s national security priorities.

C.2.4. Senior Digital Forensics Technical Expert Overview INL Embassy Bridgetown expects that a full time digital forensics expert will contribute and enable the regional INL office to meet the stated objectives and performance measures noted in this statement of work. The digital forensic expert shall provide the required leadership and guidance, technical services, and continual consultations in support of her/his activities to INL Embassy Bridgetown.

The digital forensic expert requires the knowledge and experience to perform and mentor on a variety of highly technical functions dealing with the collection, processing, preservation, examination and production of digital-related evidence. The expert must be able to conduct vulnerability analyses and risk management evaluations of the RSSDFL systems. The expert will advise on the recovery of information from computers, mobile phones and other data storage devices.

The Digital Forensic expert will introduce and mentor the RSSDFL staff on the latest forensic tools and investigative methods to find specific electronic data, including internet use history, word processing documents, images and other files. INL expects the expert to poses knowledge of the latest forensic, response, and reverse engineering techniques and experience on the latest exploitation methodologies.

C.2.4.1 Senior Digital Forensic Technical Expert Tasks

· Continue to enhance the RSSDFL operational procedures to ensure:

· That the preservation and handling of evidence can meet international law enforcement standards.

· That the examination and analysis of all media data received can meet international law enforcement standards.

· That the process of requesting forensic services continues to evolve and improve.

· Mentor a collaborative forensic environment to enable shared analysis across multiple examiners.

· Coach and mentor junior level forensic examiners.

· Provide subject matter expertise toward the design and development of prosecutorial digital forensic training materials.

SECTION C – DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

· Provide lead instructor services digital forensic course deliveries.

· Guide the development of a centralized repository solution to support digital forensic data storage, searching, and reporting

· Drive the continued maturity of the RSS digital forensic laboratory operations

· Collaborate with a network of U.S. and international key vendors, open source communities, forums, and other groups to ensure the RSSDFL continues to utilize innovative digital forensic practices, polices and techniques

· Evaluate all operational procedures to ensure the consistency of documentation and that forensically sound processes are followed

· Develop a project plan and procedural documentation outline for the JRCCs’ enhanced APIS data.

· Collaborate with other INL regional advisors on judicial, financial and maritime law enforcement issues as they relate to the RSSDFL.

C.2.4.2 Senior Digital Forensic Expert Minimum Requirements

· Master’s degree in Information Technology/Computer Science, or at least 10 years equivalent work experience.

· At least 10 years of hands-on experience working in the Digital Forensics industry including experience with: Mobile Forensic, SQLite Forensics, and Computer Forensics.

· Possession of ten (10) (or more) Digital Forensics Certifications (e.g., EnCE, GCIH, GCFA, CCE, CFCE, CCFP, MPSC, CEH, CIFI, Security+, DEASTP, AME, ACE, CCME, CCPA, CCLO, CDFR, etc.)

· In-depth knowledge and experience with the following operating systems: Windows, Macintosh, Linux or UNIX, and DOS.

· Understanding of information systems security policy and procedures; network architecture; general database concepts; document management; hardware and software troubleshooting; electronic mail systems, such as Microsoft Exchange and Lotus Notes.

· Knowledge of Microsoft Office applications; intrusion tools; and computer forensic tools.

· Experience with e-Discovery data harvesting processes and evidence handling.

· Direct involvement and management oversight with securing independent accreditation for a U.S. federal law enforcement digital forensic lab(s).

· Direct experience developing and delivering digital forensic training to U.S. and international law enforcement practitioners, preferably in the Caribbean.

· Proven leadership position experience in National Digital Forensics organizations (e.g., AAFS, NATIA and SWGDE).

· Previous work experience with: authoring Information Systems Security policy and procedures; network architecture; general database concepts; document management; hardware and software troubleshooting; electronic mail systems, such as Microsoft Exchange and Lotus Notes; Microsoft Office applications; intrusion tools; and computer forensics tools.

· Active security clearance

C.2.4.3 Digital Forensic Expert Preferred Requirements

· Master’s degree in Digital Forensics, or equivalent work experience (i.e., 10+ years of performing digital forensics casework and documented testimony experience as a subject-matter expert in digital forensics).

· Experience working with the RSSDFL C.2.5 Instructional Systems Designer Overview The INL regional office at U.S. Embassy Bridgetown requires the provision of instructional systems design related services to support its objective of strengthening the RSSDFL criminal investigation services for its member States. To that end, INL seeks to employ experienced instructional design services to accomplish the following tasks in collaboration with our regional office, the digital forensic technical expert and the RSSDFL.

C.2.5.1 Instructional Systems Designer Tasks

· Collaborate with digital forensics expert, the RSSDFL, RSS leadership, the RSS training office, and INL to develop, deliver, and revise a 40-hour prosecutorial digital forensic training program for regional Director of Public Prosecution (DPP) offices.

· Provide INL and the RSSDFL a Course Development Project Plan

· The overall project plan shall describe how the vendor will utilize its staff to develop the course materials, the timelines associated with each sub-component and how you will achieve each milestone.

· Deliver a Draft Course Design Guide:

· INL requires an iterative process to develop the prosecutorial digital forensic course that shall include the development and delivery of a training design guide.

· The design guide shall map out the What, When, Who, and How details of the training product before full development and implementation.

· The vendor’s design guide shall define the learning outcomes, describe the trainers and or content experts who will facilitate each module, ascribe the training methods to convey the learning objectives and finally provide full training logistics describing how the vendor will implement the intervention.

· Continue to enhance and develop the RSSDFL Standard Operating Procedures and related documentation as necessary.

· Develop all technical documents required in advance of, and in line with, an independent digital forensic laboratory certification process.

· Develop all technical documents required to support the job performance review of the JRCC.

· Collaborate with other INL regional advisors on judicial, financial and maritime law enforcement issues as they relate to the RSSDFL.

C.2.5.2 Instructional Systems Design Advisor Minimum Qualifications

· Experience providing instructional systems design services at an institutional level

· Familiarity with designing, developing, and collaborating with international security sector partners – preferably with INL.

· Experience developing technical documentation in support of business operational procedures, international certification processes, technical job performance training and guidelines and related institutional standards.

· Possess a high level of self-motivation; demonstrating reliability in a consistent level of job performance and working within established project budgets and schedules

· Exhibit versatile interpersonal and communication skills that enable successful internal and external interaction in a variety of modes including face-to-face meetings, phone calls, phone conferences, virtual meetings, and written communication

· Experience with reviewing appropriate training objectives, test methods, designs, and instructionally valid training materials with international law enforcement organizations.

· Master’s degree in Education or a related discipline

· 10 years of related instructional development experience, a portion to include direct support at the executive suite and/or Department Director level

· Familiarity with the Eastern Caribbean Regional Security System

· Active Security Clearance

C.2.6 INL Project Management Portal Update

INL Bridgetown requires the registration and archiving of technical assistance incidents provided to the RSSDFL. Toward that objective INL requires each digital forensic lab case logged via a registration instrument and recorded in our project management portal.

C.2.8 Optional Services

C.2.8.1 Planning Document for RSSDFL Accreditation INL may choose to request additional services to assist the RSSDFL in securing independent accreditation. INL notes that an independent evaluation by a certified assessment body of a laboratory against recognized standards, competencies, impartiality criteria and compliance mechanisms will assist criminal investigations and prosecutions in the Eastern Caribbean.

The accreditation services could include an RSSDFL self-assessment, an analysis to identify levels of conformance against established standards, a follow-on action plan/schedule to achieve accreditation, action plan implementation and full conformance documentation guidance in line with the independent accrediting institution requirements.

C.2.8.2 Develop Additional Engagement Material as Needed INL may also choose to design and develop additional engagements, not described in this SOW, as needed during the period of performance of this contract. Such efforts would require the services of both the digital forensic technical expert, the instructional systems designer, other subject matter experts and other direct cost times to implement the necessary design, development, and delivery of the additional engagements.

SECTION C – DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

C.3 General Requirements C.3.1 Reporting Requirements Throughout the life of this project the vendor shall maintain open, timely, and effective communications with the COR, INL Program Officer, and Embassy Bridgetown resulting in a relationship that shall proactively address any potential issues.

The vendor shall provide a brief weekly report via email, in bulleted format, that summarizes the activities planned and / or conducted during that week, any notable achievements or milestones, and any program items of concern for INL and the COR.

The vendor shall furnish a combined monthly technical and financial progress report briefly stating the progress made during the reporting period. The vendor shall submit the report to the CO and COR on or before the 10th day of each month. The report shall detail any issues, concerns, high interest items, incidents, and items that remain open from the previous reporting period.

C.3.2 Program Monitoring and Evaluation The contractor shall provide a systematic and objective approach or process for monitoring project performance toward its objectives over time. Complete proposals should include a detailed plan on how the offerors will document the project’s progress and impact to ensure an evaluation ready set of materials for INL. The contractor shall develop key performance indicators that include baselines and benchmarks or targets and measure realistic progress towards all strategic objectives and program activities.

C.3.3 Key Personnel Requirements The contractor shall assign sufficient experienced personnel who are qualified in the conduct of similar projects and who have appropriate background and experience. Offerors may not replace Key Personnel without the review and approval of the Contracting Officer. Key personnel include the Digital Forensics Technical Expert and the Instructional Systems Designer.

C.3.4 Administrative Requirements Upon notification from INL, the Service Provider shall provide management and technical information to the Government including but not limited to:

· Technical evaluations

· Staff Studies

· Fact Sheets

· Audits

· Congressional inquiries

· One-time reports

· Material, equipment, facilities and other property listings or inventories

· Equipment maintenance records

· Financial records

· Recommendations for amending, revising or originating Government regulations or policies within the scope of this Contract

· Information requested by the Contracting Officer

· Service providers account of its day-to-day expenditures.

SECTION D – PACKAGING AND MARKING

D.1 PACKAGING OF SUPPLIES FOR DOMESTIC SHIPMENT

Supplies/reports shall be packed for shipment in a manner that will ensure acceptance by common carriers and safe delivery destination.

D.2 MARKING OF REPORTS

All reports delivered by the contractor to the Government under this contract shall prominently show the cover report:

(a) Name and Business address of the Contractor

(b) Contract and number and delivery order number, if applicable

(c) Date of Report; and

(d) Program Office(s)

SECTION E - INSPECTION AND ACCEPTANCE

E.1 52.252-1 CLAUSES INCOPORATED BY REFERENCE

This contract incorporates one or more clauses by reference with the same force and effects as if they were given in full text. Upon request, the contracting officer will make their full text available. Also, the full text of a clause may be accessed electronically at this address: www.arnet.gov/far.

E.2 ACCEPTABLE LEVELS OF PERFORMANCE

Should the Contractor fail to provide the services required under this contract, the Government shall annotate the contract record of the deficiency for use in the annual appraisal and past performance record. Unless the deficiencies were not reasonably discoverable by the Government, the Government will notify the Contractor and request a plan for correcting the nonconformance.

If the Contractor believes that mitigating circumstances precluded the Contractor from meeting the terms and conditions of the contract as it relates to performance or administration of the contract, a request for waiver can be requested. The Contractor shall provide a detailed explanation as to why the circumstances surrounding the contract noncompliance occurred and why this action could not have been prevented. This request should be submitted to the Government within seven (7) calendar days from receipt of notice of noncompliant performance, unless otherwise approved by the Contracting Officer.

E.3 INCORPORATION OF QUALITY ASSURANCE PLAN METRICS

Contractor shall propose performance metrics for quality assurance purposes. Those metrics will be incorporated, by mutual agreement and in whole or in part, into the Quality Assurance Plan.

E.4 PLACE OF INSPECTION AND ACCEPTANCE

Inspection and acceptance will primarily occur in Bridgetown, Barbados and secondarily in the United States.

SECTION F - DELIVERIES OR PERFORMANCE

F.1 PERIOD OF PERFORMANCE

This contract will consist of a base period of one year plus four (1) one-year options.

F.2 PLACE OF PERFORMANCE

Work under this contract will primarily be performed in Barbados and the United States. The Contractor will deliver digital forensic advisory services, data management services, training development and analysis services, project management services and any optional services INL deices to order (jointly determined by the Contractor, Contracting Officer and INL)..

F.3 NOTICE REGARDING LATE DELIVERY

The Contractor shall notify the Contracting Officer’s Representative, Program Officer, or other authorized representative designated in each task order as soon as it becomes apparent to the Contractor that a scheduled delivery will be late. The Contractor shall include in the notification the rationale for late delivery, the expected date for the delivery and the project impact of the late delivery. Such notification in no way limits the Government's right to any and all rights and remedies but not limited to termination.

F.4 DELIVERABLES

The Contract shall provide the deliverables and schedule based on the performance measures listed in Section C

F.5 GOVERNMENT FURNISHED PROPERTY — TO BE DETERMINED

Reserved.

F.6 QUALITY ASSURANCE

This technical advisor and training service contract shall emphasize that all aspects of the acquisition be structured around the purpose and objectives of the work to be performed as opposed to the manner in which the work is to be performed. It is designed to ensure that the Contractor is given freedom to determine how to meet the Government's performance objectives and that appropriate performance quality levels are achieved The Governments performance objectives are listed under each specific service area in this statement of work.

F.7 QUALITY ASSURANCE PLAN (QAP)

The Contractor shall submit a Quality Assurance Plan (QAP) to measure their activities and outputs. The QAP recognizes the responsibility of the Contractor to carry out its quality control obligations and contains measurable inspection and acceptance criteria, Acceptable Quality Level (AQL), corresponding to performance standards. The QAP shall focus on the level of performance required rather than the methodology used to achieve the level of performance.

F.8 52.228-3 WORKERS' COMPENSATION INSURANCE (DEFENSE BASE ACT) (JUL 2014)

(a) The Contractor shall—

(1) Before commencing performance under this contract, establish provisions to provide for the payment of disability compensation and medical benefits to covered employees and death benefits to their eligible survivors, by purchasing workers' compensation insurance or qualifying as a self-insurer under the Longshore and Harbor Workers' Compensation Act (33 U.S.C. 932) as extended by the Defense Base Act (42 U.S.C. 1651, et seq.), and continue to maintain provisions to provide such Defense Base Act benefits until contract performance is completed;

(2) Within ten days of an employee's injury or death or from the date the Contractor has knowledge of the injury or death, submit Form LS-202 (Employee's First Report of Injury or Occupational Illness) to the Department of Labor in accordance with the Longshore and Harbor Workers' Compensation Act (33 U.S.C. 930(a), 20 CFR 702.201 to 702.203);

(3) Pay all compensation due for disability or death within the time frames required by the Longshore and Harbor Workers' Compensation Act (33 U.S.C. 914, 20 CFR 702.231 and 703.232);

(4) Provide for medical care as required by the Longshore and Harbor Workers' Compensation Act (33 U.S.C. 907, 20 CFR 702.402 and 702.419);

(5) If controverting the right to compensation, submit Form LS-207 (Notice of Controversion of Right to Compensation) to the Department of Labor in accordance with the Longshore and Harbor Workers' Compensation Act (33 U.S.C. 914(d), 20 CFR 702.251);

(6) Immediately upon making the first payment of compensation in any case, submit Form LS-206 (Payment Of Compensation Without Award) to the Department of Labor in accordance with the Longshore and Harbor Workers' Compensation Act (33 U.S.C. 914(c), 20 CFR 702.234);

(7) When payments are suspended or when making the final payment, submit Form LS-208 (Notice of Final Payment or Suspension of Compensation Payments) to the Department of Labor in accordance with the Longshore and Harbor Workers' Compensation Act (33 U.S.C. 914(c) and (g), 20 CFR 702.234 and 702.235); and

(8) Adhere to all other provisions of the Longshore and Harbor Workers' Compensation Act as extended by the Defense Base Act, and Department of Labor regulations at 20 CFR Parts 701 to 704.

(b) For additional information on the Longshore and Harbor Workers' Compensation Act requirements see http://www.dol.gov/owcp/dlhwc/lsdba.htm.

(c) The Contractor shall insert the substance of this clause, including this paragraph (c), in all subcontracts to which the Defense Base Act applies.

(End of clause)

SECTION G – CONTRACT ADMINISTRATION DATA

G.1 CONTRACT ADMINISTRATION

CONTRACTING OFFICER: Adrienne Bell (703) 516-1667

CONTRACT ADMINISTRATOR: Barbra Postell (703) 875-6077

CONTRACTING OFFICER REPRESENTATIVE: William Kuhn

AMERICAN EMBASSY BRIDGETOWN

GOVERNMENT TECHNICAL MONITORS: TBD

G.2 DOSAR 652.242-70 CONTRACTING OFFICER’S REPRESENTATIVE (AUG 1999)

(a) The Contracting Officer may designate in writing one or more Government employees, by name and position title, to take action for the Contracting Officer under this contract. Each designee shall be identified as a Contracting Officer’s Representative (COR). Such designation(s) shall specify the scope and limitations of the authority so delegated; provided that the designee shall not change the terms or conditions of the contract, unless the COR is a warranted Contracting Officer and this authority is delegated in the designation.

(b) The COR is identified in Section G of this contract under “CONTRACT ADMINISTRATION DATA”.

G.3 INVOICING

Invoice submission is only via the Office of Claims’ Commercial Claims Operations fax server, toll-free number: 866-483-3436, unless otherwise indicated. Each invoice must be transmitted separately.

To constitute a proper invoice, the invoice must include the following information and/or attached documentation:

(1) Name and Address of the Contractor

(2) Dun and Brad Street Universal Number System (DUNS)

(3) Date of invoice

(4) Unique Vendor Invoice Number

(5) Remittance Contact Information

(6) Shipping Terms, Ship to Address

(7) Payment Terms

(8) Total Quantity of Items

(9) Total Invoice Amount

(10) Requisition Number, Contract Number, and Task Order/Award Number, with modification number if applicable.

(11) Task Order line item number and information (see below instructions)

The name and DUNS of the Contractor on the invoice must match the information indicated on the task order/award for proper payment.

IMPORTANT: For proper payment, the invoice must detail products and/or services delivered on a line item basis in direct accordance with the award/contract. Each line item must contain the following information:

(1) Description of the services rendered for each line item

(2) Line Item Quantity

(3) Line Item Unit Price

(4) Total Line Item Invoicing Amount

(5) Delivery Date

(6) Contract Line Item Number (CLIN)

Please note that many task or delivery orders against Department of State or GSA contracts or blanket purchase agreements may have a separate and unique line item number in addition to the umbrella Contract Line Item Number (CLIN). The task order line item number as well as the umbrella award CLIN must be referenced at each invoice line item level in such cases.

SECTION G – CONTRACT ADMINISTRATION

All payment to domestic claims will be disbursed by electronic funds transfer EFT. Offerors who are registered in the Central Contractor Registration (CCR) should verify and re-confirm their financial information in the database prior to invoicing. Offerors who wish to request a waiver of CCR or payment by check must submit their justification to their assigned contracting officer for consideration at least 30 days prior to billing. For Offerors who are granted an EFT exception, the payment address on the invoice must match the remittance address in the Offeror record cited in the award.

A copy of the invoice shall be sent concurrently to:

Bill Kuhn Regional Coordinator for the East Caribbean Bureau of International Narcotics and Law Enforcement Affairs United States Embassy Bridgetown Office Tel: 1-246-227-4057 Email: KuhnWP@State.gov

To request Payment Status on a Past Due Invoice contact:

Office of Claims Customer Service E-mail: commercialclaims@state.gov Phone: 877-704-9473 Toll Free

Person to Contact: Supervisor, Vendor Claims E-mail: GFS-ChiefVC@state.gov Phone: 843-202-3881

Additional information will be provided on the individual task order.

G.4 INVOICES FOR FIRM FIXED PRICE CLINS

The following applies to submission of invoices for payment of Firm Fixed Price CLINs.

The Contractor may invoice monthly on a FFP basis for costs incurred in the completion of training program(s) that ended during the reporting period. The invoice shall include the period of performance covered by the invoice and the CLIN numbers and names. The Contractor may only invoice for the completion of training programs once all required post-activity reports are submitted to and accepted by the Government.

G.5 INVOICES FOR COST REIMBURSEMENT CLINS

The following applies to submission of invoices for payment of Cost Reimbursement CLINs.

The Contractor may invoice monthly on the basis of cost incurred for the Cost Reimbursable CLIN for ODCs associated with this contract. The invoice shall include the period of performance covered by the invoice and the CLIN number and name. In addition, the Contractor shall provide the following detailed information for each invoice submitted, as applicable. Separate, searchable worksheets, in MS Excel format, are required.

· Copies of the authorization for the item(s) purchased, if required.

· A list of the items purchased with unit costs

· Associated CLIN

· Project to date totals by CLIN

· Cost incurred not billed

· Remaining balance of each CLIN

· Indirect Handling Rate

· Copies of receipts for items with an aggregate cost of $1000. The government reserves the right to request receipts for any purchases under this contract.

All cost proposals provided by the Contractor shall also be fully burdened including Overhead Charges, General and Administrative Charges. No profit and/or fee is authorized in connection with other direct costs.

SECTION H - SPECIAL CONTRACT REQUIREMENTS

H.1 SECURITY

This is an unclassified contract/project for the benefit of a foreign government.

The Government reserves the right to deny access to U.S. operated facilities to any individual.

Contractor shall maintain a record of any identity cards which have been issued and provide this record to the COR upon request. The Contractor will notify the COR if any identity card is lost or stolen. The Contractor shall retrieve issued identity cards when the contract is completed, a contractor employee leaves this contract, or at the request of the Government.

H.2 APPROVAL AND ACCEPTANCE OF CONTRACTOR EMPLOYEES

1) The Contractor shall provide a detailed explanation of the circumstances requiring the proposed substitution of key personnel, a complete resume for the proposed substitute, and any additional information requested by the Contracting Officer.

2) The proposed substitute shall possess qualifications comparable to the original key person and meet the minimum standards set forth in the contract.

3) The Contracting Officer will notify the Contractor of its approval or disapproval of the substitution within fifteen (15) calendar days after receiving the required information.

The Government will modify the contract to reflect any changes in key personnel.

H.3. KEY PERSONNEL

The contractor shall assign sufficient experienced personnel who are qualified in the conduct of similar projects and who have appropriate background and experience. Offerors may not replace Key Personnel without the review and approval of the Contracting Officer. Key personnel include the Digital Forensics Technical Expert and the Sr. Instructional Systems Designer.

H.4 LANGUAGE PROFICIENCY

All staff shall be proficient in the ability to speak, write and communicate in English.

H.5 LICENSES, BONDS AND PERMITS

The Contractor shall provide and pay for any official bonds and/or licenses required for the performance of this contract. The Contractor shall obtain all permits, licenses, and appointments required for the execution of work under this contract at no additional cost to the Government. The Contractor shall obtain these permits, licenses, and appointments in compliance with U.S. state laws. Failure to be fully licensed by date planned for commencement of contract performance may result in contract termination.

SECTION H – SPECIAL CONTRACT REQUIREMENTS

H.6 PERSONAL INJURY, PROPERTY LOSS OR DAMAGE (LIABILITY) INSURANCE

The Contractor, at its own expense, shall provide and maintain during the entire period of performance of this contract, whatever insurance is legally necessary.

H.7 TRAVEL

The Contractor is responsible for covering employee/subcontractor travel expenses as required by the Government in area(s) designated as a part of this FFP contract and in accordance with the travel regulations noted in Section H.8. The Contractor shall use only the minimum number of travelers and rental cars needed to accomplish the task(s). Travel shall be scheduled during normal duty hours whenever possible.

H.8 TRAVEL REGULATIONS

The Contractor shall comply with the guidance in FAR 31.205-46 using the regulations specified below.

(1) Federal Travel Regulations (FTR) - prescribed by the General Services Administration, for travel in the contiguous United States.

(2) Department of State Foreign Affairs Manual (FAM), Volume 14, Logistics Management, 14 FAM 560 – Allowable Travel and Miscellaneous Expenses

(3) Department of State Standardized Regulations (DSSR) (Government Civilians, Foreign Areas), Section 925, "Maximum Travel Per Diem Allowances for Foreign Areas", prescribed by the Department of State, for travel in areas not covered in the FTR or JTR.

H.9 TECHNICAL DIRECTION

Performance of the work hereunder shall be subject to technical instructions, whether oral or written, issued by the Contracting Officer's Representative(s) specified in Section G of this contract.

H.10 SAFEGUARDING OF INFORMATION

The Contractor, its employees, and subcontractors shall exercise the utmost discretion in regard to all matters relating to their duties and functions. They shall not communicate to any person any information known to them by reason of their performance of services under this contract which has not been made public, except in the necessary performance of their duties or upon written authorization of the Contracting Officer.

SECTION H – SPECIAL CONTRACT REQUIREMENTS

H.11 MEDIA RELATIONS

The Contractor shall not respond to any media inquiries. All inquiries and complaints from the media, third parties, private or public agencies shall be immediately relayed to the COR.

The Contractor shall advise all employees and sub-Contractors of its established policy and guidelines for dealing with media, press and other inquiries about the company’s customers, business, and other information deemed important and/or business sensitive.

H.12 CONFIDENTIALITY OF INFORMATION

Unless otherwise specified, all financial, statistical, personnel, and/or technical data which is furnished or otherwise available to the Contractor during the performance of this contract are considered confidential business information and shall not be used for purposes other than performance of services under this contract.

H.13 STANDARDS OF CONDUCT

The Contractor shall maintain satisfactory standards of employee and any sub-Contractor competency, conduct, cleanliness, appearance, and integrity. The Contractor shall take any necessary disciplinary action for its employees and sub-Contractors. Each Contractor employee is expected to adhere to standards of conduct that reflect credit on themselves, their employer, and the United States Government.

H.14 CONFLICT OF INTEREST

The Contractor shall not use Government facilities, supplies, or equipment in private practice of for any purpose other than providing the services required under this contract.

H.15 DATA RIGHTS

All products purchased or programs developed under this contract become the exclusive property of the Government and shall be used by the Department of State without restriction or further consideration.

SECTION I - CONTRACT CLAUSES

I.1 52.252-2 Clauses Incorporated by Reference (Feb 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address (es):

http://www.arnet.gov/far or http://farsite.hill.af.mil/search.htm (End of clause)

52.202-1

DEFINITIONS (NOV 2013)

52.203-3

GRATUITIES (APR 1984)

DEBARRED, SUSPENDED, OR…